How much does it cost to develop a chatbot

How much does it cost to develop a Chatbot -Hidden Brains

Web and Mobile App development Company

Chatbots are taking a toll over mobile apps and challenging its existence. With the rapid adoption of chatbots by leading companies, majority of business leaders are thinking of building one. If you are one among them and wondering ‘what’s the exact cost to build a chatbot application?’

To start with, let’s understand the number of stages involved in chatbot application development. ❖ ❖ ❖ ❖ ❖ ❖

Managing incoming stream of messages with backend development Creating modules to integrate with each channel Integrating Natural Language Processing (NLP) with readymade APIs Creating natural humanly replies with Conversational Intelligence Aligning chatbot conversations with the commercial and core purpose of development Having understood this, let’s move on to know how much time, resources and effort is involved at each stage.

How much does it Cost to Develop a Chatbot Application?

The table shows estimated number of hours and approximate cost to build a chatbot application with bifurcation for each stage of development:

Creating Channels and Integrating Modules

❖

With a powerful backend system, developers move on to the next stage of chatbot application development, i.e. creating modules for integration with each channel.

❖

Chatbot’s UI should integrate quick reply buttons and other visuals essential for smoother conversations with the users. The best example is Facebook Messenger chatbot that uses JavaScript, HTML and CSS for conversational UI by means of WebView.

Natural Language Processing (NLP) Services â?–

â?–

The main part of chatbot application development is the integration with NLP services that allows bots to engage in natural and humanly conversations with users. Developers do not need to write an altogether new NLP algorithm; they can use from existing APIs of Google, IBM, Microsoft and Facebook.

Integration of NLP service with API is a time-consuming task as it requires training of different entities and intents. Developers are required to map entities to specific objects of the existing system such as names, identifiers or products. In order to authenticate user’s input, developers need to implement business logic and authentication rules for validating the received data. This validation requires developers to code in Node.js and .NET.

Making Conversationally Intelligent Chatbot This stage of chatbot application development is the most time consuming and requires intense hard work of developers. They need to code the chatbot such that it generates natural replies just like humans and engages in meaningful conversations as per NLP intents and entities. The only way to make a chatbot as humanly as possible is to keep iterating and improving it.

Ensuring Integration of Chatbots with Existing Systems The end goal of developing a chatbot is to present users with a customer service agent that assists them in each and every stage. Chatbots must serve the commercial purpose of development, i.e. they must be able to assist users in getting the task done, be it booking flight tickets, shopping for the right size apparel, ordering food from restaurant or anything else as per the nature of work of business.

Control Panel Control panel is used to track the conversation history of chatbot, number of users and error logs. Control panel is required to measure bot’s performance. Setting up a database for chatbots may take up to a week’s time, but it’s worth it. Developers are using long code blocks for building control panel using Node.js + Angular 2 and .NET.

Final Notes‌ Considering the smooth development life cycle, the overall time taken for building a chatbot application is around 586 to 590 business hours.

The approximate cost to build a chatbot application ranges anywhere between $24580 and $30920 as the level of expertise and experience of developer working on the project.

Contact Us Email : biz@hiddenbrains.com Skype: hiddenbrains Hangouts: biz@hiddenbrains.com United States+1 323-908-3492 +1 888-392-8831 India +91-989-802-1433 Url : https://www.hiddenbrains.com