AAA Ohio Programming Summary

AAA MODERN OFFICE: RE-IMAGINED

CONCEPT PACKAGE January, 2022

CONTENTS 1 - Review of Engagement Findings 2 - Define Project Priorities 3 - Exterior Enhancements 4 - Menu of Work Settings & Preliminary Planning Methodology 5 - Breaking Down the Plans & Settings 6 - Seat Counts & Comparison to Existing Space

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

1 - REVIEW OF ENGAGEMENT FINDINGS

WHO WE MET Dave McMullen President & CEO

Mary Brisentine CFO

Brian Pratt SVP, Sales

Krista Whorton SVP, Member Exp

WHAT WE LEARNED ABOUT YOU MOST IMPORTANT: FUNCTION QUALITY ACOUSTICS WELLBEING COST COMFORT

ACCESSIBILITY INCLUSIVITY SUSTAINABILITY FLOW ADJACENCY PRIVACY

LEAST IMPORTANT:

FIXED - 50% NEED TO HAVE:

RELATIVELY IMPORTANT: AESTHETICS AMENITIES FLEXIBILITY BRANDING SAFETY MAINTENANCE

Andy Miller SVP, Operations

• Open space / connection

NICE TO HAVE: • Fun space, escape from

• Daylight access • Improved breakroom

•

• Alternative work space options

•

• Appropriate acoustic

•

• • • • • •

treatments Meeting space for 5-7 people Large gathering space for 5060 people (seated) Separate entry for drivers’ ed Acoustically appropriate restrooms on third floor Height-adjustable stations Heightened entry experience

• • •

regular office Nice cafe / gathering space Rooftop area Gym, showers / locker room Treadmill desks (maybe small area of a few) More offerings in cafe: less vended options, more offered Nice coffee machines

• Mostly dedicated desks = less need for mobility & dock-in tech • Fixed items like telephones, files • Collaboration happens in a scheduled way in meeting rooms • Less need for variety in open collab, breakout zones, quiet areas

FLEXIBLE - 40% • Internally mobile = efficient tech • Mix of individual & team spaces • Ability to choose agile (shared) or dedicated desk space • Tech that enables remote working and connecting virtually with others

FLUID - 10% • Multiple or frequent location changes throughout each day • In and out of office / frequent informal or formal meetings = less need for dedicated desk • Easy, functional IT and choice of workstyle is essential

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

1 - REVIEW OF ENGAGEMENT FINDINGS

DEPARTMENT REPRESENTATIVES FROM: Membership

Insurance

HR

Accounting

Marketing

IT

Travel

WHAT WE LEARNED ABOUT YOU You usually work on:

You tend to meet:

Your work is mostly:

You prefer more meeting space for:

10% Paper

20% In person 38% Team

80% Virtual

60% 1-4 people

90% Computer

62% Solo

34% 6-10 5% 10-16

Refreshments

38% Monthly 15% Weekly

8% Daily 23% Few times per week

15% Rarely

62% Part-time

Very Excited

15% Most days

15% Never Flex seating

Conf. phone

Rarely

Whiteboards

Sometimes

Display screens

Often

Video conferencing

Very Often

8% Daily

Moderately Excited

You use team spaces:

Always

Your excitement about returning to the office:

Not Excited

You’ll be in the office:

Your meetings need:

1% 20+

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

1 - REVIEW OF ENGAGEMENT FINDINGS

Work Inhibitors:

Silos

Your Suggestions: 1

More acoustic privacy, fewer visual barriers

2

More team space, better use of wasted space

50% said the existing noise level is distracting and the main inhibitor to their concentration

3

Open up the space = more light, fewer walls

Meeting

4

Easily operable tech & more working styles

5

“Access > ownership” approach

6

Zoom Rooms & private spaces

7

Modern finishes & bright colors

Nearly 40% noted the existing office is not conducive to team collaboration & is too closed off

Noise

Most people said the existing office does not have enough space for private meetings & conversations for 1-4 people

Tech

100% value a flexible working pattern; tech is the biggest barrier to flexible work

SECTION 2

DEFINING PROJECT PRIORITIES

AAA Concept Package

2 - DEFINING PROJECT PRIORITIES

DRIVING THE DESIGN PROCESS: 1. Engaging Employees

by providing collaborative settings and amenities they want to come in for.

2. Enhancing Culture

by creating vibrant, energetic gathering spaces that aim to break down silos.

3. Maximizing Space

by designing a flexible, functional office where each space supports the required work.

4. Encouraging Productivity

by including a variety of work settings so staff can work where they feel most efficient.

5. Ensuring Security & Safety

by carefully considering sight lines, access and lighting throughout the design process.

AAA Ohio Office Refurb Concept Package January, 2022

SECTION 3

EXTERIOR ENHANCEMENTS

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

3 - EXTERIOR ENHANCEMENTS: KEY CHANGES

Converted roof shape

Illuminated signage

Third level roof terrace

Grey brick detail

Existing Retail Entry

Extended arrival sequence with glass atrium & covered canopy

Extended windows to full height

Enhanced Drivers’ Ed & retail entry

Painted brick

AAA Concept Package 3 - EXTERIOR ENHANCEMENTS

AAA Ohio Office Refurb Concept Package January, 2022

AAA Concept Package 3 - EXTERIOR ENHANCEMENTS

AAA Ohio Office Refurb Concept Package January, 2022

AAA Concept Package 3 - EXTERIOR ENHANCEMENTS

AAA Ohio Office Refurb Concept Package January, 2022

SECTION 4

MENU OF WORK SETTINGS & PLANNING METHODOLOGY

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

4 - MENU OF WORK SETTINGS

BREAKING DOWN THE SPACE:

1. Results - Work Settings

2. Relate - Collaboration Settings

3. Resolve - Meeting Settings

4. Retreat - Private Settings

5. Refresh - Social Settings

6. Resources - Service Settings

bench desking, dedicated desks, private offices

phone booths, library / quiet zone, quiet lounges

open collab, semi-enclosed, tech-driven spaces

cafe, coffee stations, terrace, breakout lounges

small, medium & large meeting, boardroom, training

print & copy stations, storage, IT, filing

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

4 - PRELIMINARY PLANNING METHODOLOGY, LEVEL 1

UP

SERVICES Resource

MEET

Tenant

Resolve

COLLABORATE

Not in Scope

Tenant Not in Scope

Relate

UP

UP UP

Retail

Not in Scope

CAFE Refresh

Drivers’ Ed & Training

DRIVERS’ ED ENTRANCE

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

4 - PRELIMINARY PLANNING METHODOLOGY, LEVEL 2

UP

DN

OFFICES & WORK STATIONS

OFFICES & WORK STATIONS Results

MEET Resolve

MEET Resolve

Results

OFFICES & WORK STATIONS Results

COLLABORATE Relate

DN UP

FOCUS Retreat

COLLABORATE Relate

DN

UP

COLLABORATE Relate

UP

FOCUS Retreat

AAA Concept Package

4 - PRELIMINARY PLANNING METHODOLOGY, LEVEL 3

OFFICES Results

DN

COLLABORATE Relate

MEET Resolve

ROOFTOP LOUNGE Refresh

AAA Ohio Office Refurb Concept Package January, 2022

SECTION 5

BREAKING DOWN THE PLANS & SETTINGS

AAA Headquarters

90 E Wilson Rd, Worthington, OH 43085

AAA Concept Package

L1 Space Plan

Sheet Issue Date:

1/20/2022 8:50:01 AM

AAA Ohio Office Refurb Concept Package January, 2022

2

RETREAT

LEVEL 1 - MENU OF SETTINGS

2

3d 3d

2

3d

3d

3d

1

3d

2 2

2

1

Privacy Room

2

Focus Pod

1

IT Cubicles

1 1

1

1

1 1

RELATE

RESOLVE

2

1

Reception Desk

2

Office Services Center

equipment & storage, mail / deliveries, IT support

© 2021 - All Rights Reserved. No portion(s) of this document may be reporoduced without written approval of Design Collective

REFRESH

1

RESULTS

2

1

RESOURCE

Design Collective

1

Informal touchdown zone no tech, acoustic fabrics

1

4-6P Meeting Room

fully enclosed room with screens

1

Cafe

2

Collaboration zone

2

8-10P Conference Room

2

Extended Atrium & Lounge

with monitor for screen-sharing

fully enclosed room with screens

full kitchen with bar & cafe seating

with lounge / cafe seating & tables

AAA Headquarters

Design Collective

L2 Space Plan

90 E Wilson Rd, Worthington, OH 43085

AAA Concept Package

1/26/2022 10:08:26 AM

Sheet Issue Date:

AAA Ohio Office Refurb Concept Package January, 2022

3 2

2

3

2

3

4

3

1

2

1

1

2

3

4

3

3

2

Breakout Lounge

1

Window Bar

2

Privacy Pod

3

Focus Pod

4

Wellness Room

1

2-4P Meeting Pod

2

4-6P Meeting Room

2

3 2

RELATE

2

3

2

with soft seating, storage & files, planting

© 2021 - All Rights Reserved. No portion(s) of this document may be reporoduced without written approval of Design Collective

Height-adjustable bench desk with acoustic screens & storage pedestal

2

Height-adjustable cubicle

with privacy screens, lateral file & personal storage

1

Touchdown booth

with or without monitor, acoustic fabrics

2

Standing height collab zone

3

Large bench desk

4

Height-adjustable 120o desk

3

Informal presentation table

4

Breakout zone

with acoustic screens & storage pedestal

standing height table & stools overlooking windows

for laptop work & phone calls requiring moderate privacy

3

1

with privacy screens & multi-level storage

2

with sink, ice maker, mini fridge, coffee machine & some storage

1

2

RESULTS

1 4

4

1 2

2

2 3

2

1

2

1

2

Beverage Station

4

2

2

2

1

3

3

1

4

1

RETREAT

3d 3d

2

2

3 1

1

3d

3d

3d

1

2

4

with monitor for screen-sharing

semi-enclosed or open plan with no tech

surrounded by plants, shelving, to soften noise

enclosed workstation for high concentration work & phone calls

with sink, sofa and mini-fridge for privacy & nursing mothers

RESOLVE

1 3d

1

2

REFRESH

LEVEL 2 - MENU OF SETTINGS

acoustically sealed pod for ad-hoc meetings

3

fully enclosed room with screen

8-10P Conference Room fully enclosed room with screens

AAA Headquarters

90 E Wilson Rd, Worthington, OH 43085

AAA Concept Package

L3 Space Plan

Sheet Issue Date:

1/19/2022 3:32:02 PM

AAA Ohio Office Refurb Concept Package January, 2022

LEVEL 3 - MENU OF SETTINGS

1

1

1 2

2 2 1

1 1

2

1

2

2

1

2

RELATE

RESOLVE

2

1

Executive Office

2

Private Office

© 2021 - All Rights Reserved. No portion(s) of this document may be reporoduced without written approval of Design Collective

REFRESH

1

RESOURCE

1

2

RESULTS

Design Collective

1

Copy / Print Room

equipment & storage, work & layout surface

1

Informal touchdown zone no tech, acoustic fabrics

1

8-10P Conference Room fully enclosed room with screens

1

Small Beverage Station

2

Collaboration zone

2

16-18P Board Room

2

Rooftop Lounge

with monitor for screen-sharing

fully enclosed room with screens

with sink, ice maker, mini fridge, coffee machine, island & storage

outdoor terrace with lounge seating & tables

SECTION 6

SEAT COUNTS & COMPARISON TO EXISTING SPACE

L1 Unnamed Space Plan

Sheet Issue Date:

AAA Concept Package

1/20/2022 8:52:01 8:50:01 AM

AAA Ohio Office Refurb Concept Package January, 2022

6 - SEAT COUNTS, LEVEL 1

3d 3d

3d

3d 3d

3d

DELIVERIES

Design Collective

AAA Headquarters

90 E Wilson Rd, Worthington, OH 43085

IT SUPPORT & SERVICES

COLLAB & MEET FOCUS

CAFE

��

RECEPTION

ATRIUM LOUNGE

SEATING: CAFE/ATRIUM: COLLAB: MEETING: DESKS: FOCUS: TOTAL:

88 22 15 8 3 136

DRIVERS’ ED ENTRANCE

© 2021 - All Rights Reserved. No portion(s) of this document may be reporoduced without written approval of Design Collective

L2 Space Plan

Sheet Issue Date:

1/26/2022 10:08:26 AM

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

6 - SEAT COUNTS, LEVEL 2

CONF ROOM FOCUS COLLAB

3d

3d

3d

3d

3d

FOCUS

3d

Design Collective

AAA Headquarters

90 E Wilson Rd, Worthington, OH 43085

FOCUS

FOCUS

COLLAB CONF ROOM MEET

MEET

MEET

COLLAB & MEET

COFFEE

COFFEE MEET

COLLAB

OPEN OFFICE STYLE A

OPEN OFFICE STYLE B

COLLAB MEET

FOCUS

FOCUS

MEET MEET ATRIUM

FOCUS

SEATING STYLE A: PRIV OFFICE: BENCH DESK: CUBICLE: MEETING: COLLAB: FOCUS: TOTAL:

8 12 48 14 13 10 105

FOCUS

SEATING STYLE B:

CENTER SEATING: PRIV OFFICE: MEETING: COLLAB: FOCUS: TOTAL:

FOCUS

3 18 46 1 68

PRIV OFFICE: BENCH DESK: CUBICLE: MEETING: COLLAB: FOCUS: TOTAL:

5 54 10 18 25 © 2021 - All Rights Reserved. No portion(s) of this document may be reporoduced without written approval of Design Collective 18 130

Design Collective

AAA Headquarters

90 E Wilson Rd, Worthington, OH 43085

AAA Concept Package

L3 Space Plan

Sheet Issue Date:

1/19/2022 3:32:02 PM

AAA Ohio Office Refurb Concept Package January, 2022

6 - SEAT COUNTS, LEVEL 3

EXEC OFFICE

EXEC OFFICE

EXEC OFFICE

OFFICE OFFICE COLLAB

EXEC OFFICE

SERVICES EXEC OFFICE

REFRESH

OFFICE

OFFICE

OFFICE CONF ROOM

COLLAB COLLAB

COLLAB

BOARD ROOM

TERRACE

SEATING: EXEC OFFICE: PRIV OFFICE: MEETING: COLLAB: TERRACE: TOTAL:

5 5 18 45 24 97

© 2021 - All Rights Reserved. No portion(s) of this document may be reporoduced without written approval of Design Collective

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

6 - SEAT COUNTS, BUILDING TOTALS

EXISTING LEVEL 1* TOTAL:

LEVEL 2 TOTAL:

LEVEL 3 TOTAL:

BUILDING TOTAL:

BREAKOUT/COLLAB: MEETING: PRIV OFFICE: CUBICLES: FOCUS/PRIVACY:

23 14 8 43 4

PRIV OFFICE: BENCH DESK: CUBICLE: MEETING: COLLAB: CAFE:

24 33 118 22 13 40

EXEC OFFICE: PRIV OFFICE: MEETING: COLLAB:

5 3 26 4

TOTAL:

92

TOTAL:

250

TOTAL:

38

CAFE: EXEC OFFICE: PRIV OFFICE: BENCH DESK: CUBICLE: MEETING: COLLAB: FOCUS: TOTAL:

40 5 35 33 161 62 40 4 380

PROPOSED LEVEL 1* TOTAL: CAFE/ATRIUM: COLLAB: MEETING: CUBICLES: FOCUS:

TOTAL:

*Counts do not include Level 1 flexible conference, training rooms, current & future tenant spaces

LEVEL 2 TOTAL: 88 22 15 8 3

136

PRIV OFFICE: BENCH DESK: CUBICLE: MEETING: COLLAB: FOCUS:

TOTAL:

LEVEL 3 TOTAL: 16 66 58 50 84 29

303

BUILDING TOTAL:

EXEC OFFICE: PRIV OFFICE: MEETING: COLLAB: TERRACE:

5 5 18 45 24

TOTAL:

97

CAFE/ATRIUM & TERRACE: EXEC OFFICE: PRIV OFFICE: BENCH DESK: CUBICLE: MEETING: COLLAB: FOCUS: TOTAL:

112 5 21 66 66 83 151 32 536

Difference: + 72 = - 14 + 33 - 95 + 21 + 111 + 28 + 156

AAA Concept Package

AAA Ohio Office Refurb Concept Package January, 2022

6 - COMPARISON TO EXISTING SPACE

Existing Square Footage Analysis:

Proposed Square Footage Analysis:

*Not including circulation, retail or tenant space

Services 13%

*Not including circulation, retail or tenant space

Services 7%

Collab 1.5% Private .5%

Collab 13%

Cafe 4%

Work stations 67%

Meeting 14%

Private 4%

Work stations 46%

Cafe & Breakout 17%

Meeting 13%

THANK YOU.

Design Collective 151 East Nationwide Blvd Columbus, OH 43215 614.464.2880