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What is CRM and its Benefits on Business

There are several types of CRMs that can be used for project monitoring, including:

1. Operational CRMs: These are CRMs that are designed to support day-to-day business processes and operations, such as sales, marketing, and customer service. They are used to manage customer interactions and relationships, track sales and marketing campaigns, and provide customer service and support.

2. Analytical CRMs: These are CRMs that are designed to analyze customer data to identify patterns and trends, and to provide insights into customer behavior and preferences. They are used to help businesses make data-driven decisions and improve their overall customer experience.

3. Collaborative CRMs: These are CRMs that are designed to support collaboration and communication among team members and stakeholders. They are used to manage projects, assign tasks, and track progress, and to facilitate communication and collaboration between team members.

4. Strategic CRMs: These are CRMs that are designed to support strategic business initiatives, such as customer acquisition and retention, product development, and market expansion. They are used to help businesses develop and implement strategic plans, and to track progress towards achieving their goals.

5. Mobile CRMs: These are CRMs that are designed to be accessed and used on mobile devices, such as smartphones and tablets. They are used to provide sales and marketing teams with real-time access to customer data and insights, and to enable them to collaborate and communicate while on the go.