CLM Annual Report 2023

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To Our Community Partners, Colleagues, and Friends:

CLM has been serving the Greater Derry region for 56 years providing the most comprehensive array of mental health and substance use services of any other provider in the region. Annually, our organization proudly serves more than 6,000 children, adolescents, adults and seniors Collaborating with them on their path to resiliency, recovery and greater well-being

We continue to experience soaring demand for mental health services here and across the nation as was anticipated as we came out of the pandemic This places particular pressure on our ability to meet need while balancing the real strain of workforce recruitment and retention in a highly competitive health care environment We met this challenge with continual and persistent improvements with Access to Care and our ability to connect people to services in as timely a manner as possible. Additionally, we continued the use of Telehealth services as an option even as we returned to more in person care

One of the most significant statewide changes to our system of care was the launch of the NH Rapid Response 24/7 mobile crisis outreach program in January 2022. We are proud to share that our leadership and Acute Care Services team embraced and adopted the Mobile Crisis Response model at the beginning of the pandemic. This truly prepared us well for the statewide launch which included the addition of Peer Specialists as part of the team Additionally, our efforts to enhance partnership with law enforcement throughout our region with a focus on safety has resulted in the strongest collaboration in our organization’s history. Outreach focused on explaining the changes in crisis service availability and the need for close collaboration given the weight on law enforcement to handle and intervene on a multitude of issues such as domestic violence, addiction, mental illness, homelessness, and other concerns

2023-2024 Board Officers

MariaGudinas,MPA, Chairperson

DavidHebert,MBA, ViceChairperson

JosephCrawford,MEd, Secretary

MichaelDelahanty,EdD, Treasurer

2023-2024 Board Members

Adam Burch, DC, MPH

Susan Davis, BA

Chris Kotulak, DC

Ron Lague, CPA, CVA

Rebecca Sanborn, JD

Captain Vernon Thomas

Vic Topo, MSW, President & CEO

2025 Board Officers

JosephCrawford,MEd, Chairperson

RebeccaSanborn,JD, ViceChairperson

CaptainVernonThomas, Secretary

MichaelDelahanty,EdD, Treasurer

2025 New Board Members

Maria Bertolone

Stephanie Savard, MSW, LICSW

Across all programs and services, we have always focused on a whole-person approach to care Perhaps the most notable example is what began several years ago with a successful partnership with Lamprey Health Care to provide primary medical care onsite at CLM. This past year we made significant strides in further developing our Integrated Care Program and the scope of services provided

As CLM’s President and CEO, I’m proudly entering my 25th year serving, steering and leading with the knowledge of how much this organization does for the community Every day, at every level of our organization our Board of Directors, management team and dedicated staff make the difference in sustaining our mission and caring for those in the community we serve.

Each and every year, it’s an honor to look back and review what has been accomplished But also, we keep our focus on the future and the vision of how much more we aim to accomplish for the well-being of those we serve

Topo,

Gudinas,

OUR MISSION

To promote the health and wellbeing of individuals, families and organizations. We accomplish this through professional, caring and comprehensive behavioral health care services and by partnering with other organizations that share our philosophy.

OUR VISION

Together, we can evolve from being primarily a treatment focused behavioral health organization to one that values whole health and wellness

OUR CORE VALUES: PEOPLE

Foster creativity and initiative through freedom of expression, action and risk taking Promote teamwork, clear communication and cooperation throughout CLM. Promote leadership at all levels regardless of position and/or title.

OUR CORE VALUES: SERVICE/CARE

Services/care provided at all times in a confidential and respectful manner. Ideal system of care is recovery focused, integrated in the mainstream community, and holistic Commit to providing highest quality of services/care including new innovative solutions

Summary of Clients Served

Fiscal Year 2023 - July 1, 2022 - June 30, 2023

Fiscal Year 2022 - July 1, 2021 – June 30, 2022

Clients Served FY 2022 and 2023

Acute Care Services and Mobile Crisis Response

Total

Summary of Clients Served

Uncompensated Care* by Town

TOWN 2022 2023

Atkinson

Chester

Danville

Derry

Hampstead

Newton

Pelham

Plaistow

Salem

Sandown

$56,812

$65,196

Windham

Londonderry

Other Towns

TOTAL

$54,800

*Uncompensated care includes cost of services to individuals who are un-insured or under-insured and in need of treatment This represents dollars absorbed by CLM for which there is no other source of reimbursement

$146,342

Financial Statement

Fiscal Year 2023 - July 1, 2022 - June 30, 2023

Fiscal Year 2022 - July 1, 2021 – June 30, 2022

ASSETS

Current Assets

Cash and Cash Equivalents

Accounts Receivables, net

Other Receivables

Prepaid Expenses

Security Deposit

Current Portion of Operating Lease Right of Use Asset

Total Current Assets $9,901,352

Other Assets

Marketable Securities

Operating Lease Right of Use Asset, Less Current Portion

Interest Rate Swap Agreement

Total Assets

LIABILITIES AND NET ASSETS

Current Liabilities

Current Portion of Long-Term Debt

Current Portion of Operating Lease Payable

Accounts Payable

Accrued Payroll and Payroll Liabilities

Accrued Vacation

Accrued Expenses

Deferred Revenue

Long-Term Liabilities

PMPM Reserve

7,755,253 712,586 1,152,465 380,861 18,6877,401,624 998,127 1,251,436 191,843 30,949 27,373 3,486,795 $14,732,444 3,650,731 $14,821,140

Property and Equipment, net 1,211,838 59,309 73,150 $10,019,852 1,126,70624,211

Total Current Liabilities

Operating Lease Payable, Less Current Portion

Long-Term Debt, Less Current Portion $113,571 18,734 67,447 397,919 579,905 117,5331,295,109

Total Long-Term Liabilities Total Liabilities

Net Assets Without Donor Restrictions With Donor Restrictions Total Net Assets

Liabilities and Net Assets $108,57131,894 267,960 492,960 138,522 840,015 1,879,224 368,140 46,282 1,790,935 2,205,357 3,500,466 1,208,3561,904,506 3,112,862 4,992,086 10,841,440 390,538 11,231,978 $14,732,444 9,484,625 344,429 9,829,054 $14,821,140

Public Support and Revenues

PUBLIC SUPPORT

Federal

State of NH - BBH

State and Local Funding

Other Public Support

REVENUES

Program Service Fees, net

Other Service Income

Rental Income

Other

Total Public Support

Total Revenues

Total Public Support and Revenues

EXPENSES

BBH Funded Programs:

Children Collaborative Care

Elders

Supportive Employment

Adults Multi Service

Housing / Independent Living

Assertive Community Treatment

Acute Care Services

Non-BBH Funded Programs

Total Program Expenses

Administrative Expenses

Total Expenses Change in Net Assets from Operations

Non-operating Revenue and Expenses:

PPP Loan Forgiveness

Loss of Disposal Assets

Interest Income

Investment Income / (Loss)

Fair Value Gain (Loss) on Interest Rate Swap Change in Net Assets

$2,181,357 2,653,273 23,833 243,791

$5,102,254 2022

Net Assets, Beginning of Year Net Assets, End of Year $1,662,135 1,809,457 5,200 343,201 $3,819,993 $21,192,628 467,731 5,474 19,815 $21,685,648 $25,505,641 $6,185,534 936,792 566,122 295,094 5,610,432 3,430,087 975,245 2,219,141 $833,365 $25,235,147 $1,766,971 $27,002,118 $1,236,105 $902,641 $21,121,088 $1,592,532 $22,713,620 $2,792,02132,748 85,132 48,939 $1,402,924 $9,829,054 $11,231,978 2,212,100 (78,421) 1,067 (173,294) 124,476 $4,877,949 $4,951,105 $9,829,054

$22,559,656 557,839 5,826 12,648 $23,135,969 $28,238,223

$6,757,640 1,439,927 1,172,774 561,766 7,224,022 3,530,181 842,336 2,873,136 2023

Thank You to Our Valued Donors

INDIVIDUALS

Jim & Nancy Adams

Christine Agri

Kerry Ali

Anonymous

Steve Arnault

Suzanne Austin

Maria Bertolone & Family

Peter & Susan Bunker

Adam Burch

Beverly Call

Gail Bennett Corcoran

Joseph Crawford & Family

Lee Cote

Gregory Davis

Susan Davis

Michael Delahanty

Regina Dixon

Diana Elsemiller

Loren Foxx

Maureen Gallagher

Joan Gevo

T Gomes

Maria Gudinas

Richard Hartung

Patrice Hele

D. Hume

Linda Janvrin

Kathleen Johnson

Chris Katulack

Diana Lachapelle

Kara LaMarche

Patrick Lannan

Julie Lago

Jennifer Lessieur

Janice Lison

David McPherson

Wendy Menard & Family

Ann Merrill

Patrick Mcurray

Nancy Myette

Susan Nicols

Jennifer O’Brien

Sandra O’Connell

Mark & Laurie Ota

Jeffrey Pelletier

Julie Prentice

Susan Bradley Quaranta

Katie Resmini

Jeffrey Rind, MD

Wendy Rosen

Judith Ryan

Rebecca Sanborn

Stephanie Savard

Susan Scheibe

Carlson Emerson Sockwell

Kim Smith

Melissa Ballard Sullivan

Vern Thomas

Jennifer Troupe

Vic Topo

Patrick Ulmen

Lorraine Welch

Donald William

Lisa Williams

Erin Wood

Thank You to Our Valued Donors

IN MEMORIAM

Elizabeth Betty White

Christine Agri

Kristine Carroll

Sousa Realty

Susan Sass

Maureen Gallagher

Linda Butterworth

Ann Merrill

Lee Cote

GIVING TREE LEAVES IN MEMORY OF

Deneen Giordani

Julie Lago

Erin Wood

Diedra Kotsakis

Supported Employment Team

Menard Family

Menards

Jeanne LaSalle Sullivan Family

Linda Caikauskas

Sullivan Family

BUTTERFLIES IN MEMORY OF

Brooklyn Sonny Roberge Team CLM

John Harris “Iggy” Conway

Adult Community Services

Blayne R. Hammond

Acute Care Services

LEGACY GIFT

Barry C. Quimby Trust

Thank You to Our Valued Donors

CORPORATE SUPPORT GRANTS

AAA Energy

Amazon Smiles

Anthem

Betley Chevrolet

Boston Retirement

CAF America

Crane Currency

Centene-NH Healthy Families

CGI Benefits Solutions

Circle Signworx

Derry Friendship Center

Derry Neurological Associates

Edward David & Company

Enterprise Bank

Genoa Healthcare

Goodnow Realty

Great NH Restaurants

Go Lively Foundation

Hannaford Bloomin’ 4 Good

M & T Bank

Media Path

Network for Good

One Point Partners

Parkland Medical Center

Pastori Krans, LLC

Pentucket Bank

Salem Area Women’s Club GFWC

Sheehan Phinney

TB Four, Inc

Trivantus

United Healthcare

USI Insurance

Valentine Group

Walmart

Wellsense

Wisehart & Wimette Associates

Crane Currency

Dobles Foundation

Eversource

FeedNH org

Knights of Columbus

Friends of Rockingham County Aging Adults

NH Charitable Foundation

Thank You to Our Valued Donors

IN-KIND DONATIONS

ACT Team

Administration

Amoskeag Beverages

Arbor & Root Salon

Bee's Crafted Creations

Bertolone Family

Brenda McDougald Photography

Cedar's Embrace

Children's Department - Salem

Debbie Elliot

Granite Oak Farm

Greystone Farm at Salem

Great NH Restaurants

Hannaford

Kitty Stoykovich Designs LLC

Integrated Care Team

Mallory Portraits

Market Basket

Elise Mello

NH Phil org

Nutfield Pottery

Laurie Ota

Patriots Foundation

Ram Printing

Runner's Alley

Salem Area Women’s Club GWFC

Saucony

Susan Schiebe

SNHU

Melissa Ballard Sullivan

Tupelo Music Hall

PUBLIC SUPPORT

NH Department of Human Services

US Department of Health and Human Services/HUD

Substance Abuse Mental Health Services Administration

Plaistow Library

Town of Plaistow

Town of Windham

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