KahlerONE SUPPORT AGREEMENT PLANS
PREMIUM PARTNER
Plan includes:
-100 hours per contract year*
-Two complimentary vouchers to one training session hosted at Kahler Automation headquarters
$16,000/ year - 15% discount
STRATEGIC PARTNER
Plan includes:
-50 hours per contract year*
-One complimentary voucher to one training session hosted at Kahler Automation headquarters
$8,500/ year - 10% discount
ESSENTIAL PARTNER
Plan includes:
-25 hours per contract year*
-No training session vouchers are included in this plan
$4,500/ year - 5% discount
*Once hours are consumed, calls will be billed at the standard rate. Support agreement contracts will be for a 1-year term, renewable upon anniversary. Support agreements will not be eligible for renewal mid-term. Invoices will be issued monthly. Additional blocks will not be available for purchase until the contract expiration date.
No Surprises. Just Support.
One contract. One invoice. One partner you can rely on. With fixed costs and expert help when you need it, our KahlerONE support agreement plans give you one less thing to worry about through budget clarity and long-term savings —so you’re never caught off guard.
A partnership that pays off in more ways than one.
Predictable Invoicing.
Enjoy consistent, fixed costs that make it easy to budget for software and hardware support—no surprises, just peace of mind.
Cost Savings.
Support agreements are often more affordable than paying for individual support calls or upgrade services, helping you save over time.
Emergency Coverage Included.
Avoid premium charges for emergency or after-hours support. With an agreement in place, you’re covered when it matters most.
Better Resource Allocation.
With upfront cost clarity, you can allocate resources and know your longterm support expenses — helping forecast and manage your budget.
Included Training Seats.
Select support plans include dedicated training seats, giving your team hands-on learning opportunities at our headquarters.
