Q&A CUSTOMER

Prahran Convenience Store located in Prahran stocks

Organic and Vegan Groceries. As well as products from America, Britain, Mexico and Brazil.

This store also operates 24/7 so drop by anytime!

What are the biggest trends and growth areas you have seen in the past year?

Without a doubt the awareness of Vegan, Keto, Organic and Gluten Free have seen major growth.

What types of products excite you and what do you love offering your customers?

Range Extension of recognisable brands such a Lotus, special offers and sound advice.

What kind of promotions work for you? I particularly look for Monthly specials/ promotions to help plan ‘Market Days’.

What is your #1 selling Kadac product and why do you think it does so well? Without a doubt the Lotus Savoury Yeast Flakes due to it being Vegan.

What do you need from your wholesale partners?

I look for good, reliable, consistent service as well as competitive pricing.

What has COVID-19 taught you about being reactive to the inevitable changes in your business?

The ability to expand our online business and the growth in phone orders has been remarkable.

Re-invention is often the key to longevity. What do you see your business doing next? Growing our business with a ‘positive’ approach. We will be increasing the number of ‘Market Days’ through the month.

What is your busiest time of the year and what do you do differently to support demand at this time? Market Days have are very good for us (which I have mentioned). Christmas has ‘usually’ been a busy time for us.

Which category do you see future growth in?

Definitely Vegan/ Gluten Free.

What are your 5 top selling lines? Lotus Savoury Yeast Flakes, Lotus Oats, Ambrosia Honey, American Products (do really well), Supplements & Proteins.

Prahran

196 Commercial Road

B

GLUTEN FREE

FORTIFIED WITH B VITAMINS

SOURCE OF FIBRE

SOURCE OF PROTEIN

NO ADDED SUGAR OR SALT

SUITABLE FOR VEGAN