CFSB Vision Book

Folder Cover

from

Our Leaders

CFSB’s vision is to be the leading financial partner for businesses and families in Western Kentucky.

As we have grown and diversified, we have split the traditional role of CEO/President into two positions, which will allow us to more effectively manage day to day operations and provide the level of service our clients and communities expect and deserve.

I will work with our team to make sure that our culture is continually nurtured. We continue to develop the next level of leadership and high performing team members. I will also work daily with our clients, making sure that they know that we value their relationship with CFSB. And, I will combine the above two facets to make sure that our day to day operations meet the expectations of our clients, while providing an atmosphere for our team members to flourish.

Jason Jones President

2 | Community Financial Services Bank

My focus will be on Board governance, strategic planning and vision, budgeting and financial reporting, as well as regulatory and legislative advocacy and compliance. Our experienced and committed executive team has almost 230 years combined experience with CFSB, and our long-term goal is to provide a solid capital base from which to fund stable, sustainable, organic growth as Western Kentucky’s premier regional bank.

Michael Radcliffe Chairman and Chief Executive Officer

Our Mission Our community has always come first.

This creed has been central in forming CFSB’s mission statement from our beginning on April 16, 1890, that continues to this very day.

Our Vision At CFSB, we take pride in our Culture.

Community is intentionally part of our name.

CFSB has a strong Commitment to each community that we serve!

Support small business, American Dream.

We believe that God Almighty has allowed us to be stewards of this community. Our focus is clear that we have been brought here to serve. Each CFSB Team Member is thoroughly vetted for their values and trained through our God Centered approach to both our clients and our teammates. Joshua 1:9, “Be Strong and Courageous. Do not be afraid or discouraged, for the Lord your God is with you wherever you go.”

Our team members live in each market and have relationships with the neighbors and friends that trust us with one of their most important earthly possessions, their money.

We are committed to guiding them with their questions and concerns from large purchases to planning for the future!

It’s who we are! Sure, we are all bankers, but we wear many more hats throughout the communities vast interests. From our teammates to our clients, we are all part of this community. Since 1890, CFSB has been here for the good times and the times of crisis.

Our community’s beacon has shown brightest in moments when we take care of one another in trouble and distress. At CFSB, we are here for you.

CFSB will always lend support to small businesses, the backbone and the heartbeat of the communities.

These companies not only supply consumers with goods and services, but most importantly, they provide jobs ensuring a healthy local economy. This support not only comes from financial partnerships, but also through technology, making banking easier and more convenient.

CFSB has over 230 years of combined banking experience in our Executive Leadership. With nearly 300 team members, the bank boasts 1,000+

years of banking knowledge to assist our clients through any situation.

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Our History

C

ommerce had always been slowed in Marshall County, Kentucky without the presence of a bank. When construction of the Paducah, Tennessee and Alabama Railroad began in 1889, local entrepreneurs set in motion plans to incorporate a bank. In March of 1890, a bill was introduced in the General Assembly in Frankfort. This bill received final approval on April 16, 1890, thus Community Financial Services Bank (CFSB) was born. The capital stock of CFSB was initially $12,500.

18 90 20 07

Bank of Benton chartered and incorporated (First bank established in Marshall County) 1114 Main Street, Benton

McCracken County – Park Avenue Banking Center Completed

3390 Park Avenue, Paducah

19 66 20 08

4 | Community Financial Services Bank

Bank of Benton moved 1012 Main Street, Benton

Calloway County Banking Center Opens (Temporary Facility)

19 74 20 10

Draffenville Banking Center opened

23 U.S. Highway 68, Benton

CFSB aqcuires lifetime naming rights to CFSB Center, Home of the Murray State Racers

1401 St Rte 121 North, Murray

19 87 20 11

Benton Bancorp purchased Calvert Bank 456 Fifth Avenue, Calvert City

Calloway County – North Banking Center Completed 1721 North 12th Street, Murray

From this humble beginning, CFSB has not only grown financially to more than $1.2B in assets, but the bank itself has become an institution in Western Kentucky. Currently, CFSB has three Marshall County Banking Centers as well as two locations in both McCracken County and Calloway County, and a banking center in Graves County.

CFSB is very thankful for our valued clients. It is because of their trust, that CFSB has been able to prosper.

We recognize our role serving as a Community Bank. We believe in supporting and giving back to the communities that we serve. Our focus in corporate giving is to assist local youth, improve education, aide community development and support the arts. CFSB is proud to serve as Western Kentucky’s Community Bank!

19 99 20 12

Benton Fifth Street Banking Center Opens

221 West Fifth Street, Benton

CFSB Corporate Banking Center Completed 221 West Fifth Street, Benton

20 04 20 17

Calvert City Banking Center Remodel Completed

456 Fifth Avenue, Calvert City

McCracken County – Southside Banking Center Completed 2550 Irvin Cobb Drive, Paducah

20 04 20 18

McCracken County Banking Center Opens (Temporary Location)

Graves County Banking Center Completed 100 Dick Castleman Bypass, Mayfield

20 07 20 20

Bank of Benton becomes Community Financial Services Bank (CFSB)

Calloway County – Sycamore Banking Center Completed 414 South 12th Street, Murray

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O u r I m p a c t t o We s t e r n K e n t u c k y CFSB & Ramsey Team Up for Financial Literacy

With almost 250K given to financial literacy, since 2016, CFSB has served 21 schools in five counties.

21

SCHOOLS

5

COUNTIES

$250,00 FOR FINANCIAL LITERACY

2,585 HOURS

159

ORGANIZATIONS

CFSB Play Center

Located in Paducah at Kentucky Oaks Mall, this 1,015 square foot indoor soft play center opened in 2013. The Play Center’s elements feature landmarks of Western Kentucky.

Star Bank

Student-run bank at Marshall County High School. Established in 1990, the Financial Services course educates business students. Nearly 20 MCHS graduates have gone on to financial careers after enrolling in this class.

6 | Community Financial Services Bank

Mane Stang Bank

Student-run bank at McCracken County High School. This bank has been in operation since 2016. The bank offers deposit accounts and loans for students at the school.

CRA Credit and People Hours Served

Volunteered at 159 organizations with a total of 2,585 hours served to our local communities in 2019.

CFSB Field of Dreams

Special Olympics

CFSB is thrilled to be the title sponsor of the Miracle League of Western Kentucky’s home at Mike Miller Park in Draffenville.

The Miracle League provides children and adults with special needs the opportunity to play baseball.

The league is scheduled to begin in Summer 2021.

CFSB is proud to be a corporate sponsor of the annual Western Kentucky Polar Plunge & 5K that benefits Special Special Olympics Olympics Kentucky Kentucky.

CFSB is a proud multi-platform sponsor of Murray State University The bank offers financial literacy opportunities for students and faculty. The bank features Dave Ramsey’s Financial Peace University on campus, as well as advice on financial crisis navigation.

Beginning in 2009, CFSB partnered with Murray State’s Center for Computer Information Technology to underwrite Security Matters at the Curris Center in Murray. An additional conference, IT Matters, was added in 2016. It is held at Murray State University’s Paducah Campus. These free annual programs create the largest technology security conferences in Western Kentucky.

In 2010, CFSB made the largest contribution in Racer Athletics history when the bank acquired the lifetime naming rights of CFSB Center, the 8,600 seat multipurpose venue that is home of the Murray State Racers Men’s and Women’s basketball teams.

Security Matters

Anthony O’Neal Financial Literacy Program

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Awards & Accolades

Favorite Bank

2016 | 2018 | 2019

M c C R AC K EN CO.

C A LL OWAY CO.

Murray Ledger & Times

Paducah Sun

Best Bank Finalist

2014 | 2015 | 2016 | 2017 2018 | 2019 | 2020

Paducah Sun

Community Supporter Finalist 2019 | 2020

West Kentucky Star

Best Bank

M A R S H A LL CO.

Tribune-Courier Reader’s

2017 | 2018 | 2019 | 2020

#1 Bank

2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 Tribune-Courier Reader’s

#1 Employer

2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

Tribune-Courier Reader’s

Best All Around Benton 2015 | 2016 | 2017 | 2018 | 2019 | 2020

8 | Community Financial Services Bank

2016 2017

2016

Junior Achievement of Western Kentucky

“Thank God it’s Monday!” Culture

President’s Volunteer Service Award

Banky Award

2017

2017

Excellence Award for

Financial Literacy Education Banky

Community Icon, CFSB, Named Among Top Extraordinary Banks in U.S.A.

2019 2020

2020

ICBA National

CFSB

Community Bank Service Awards

“Best Places

to Work in Kentucky”

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Our Culture

Our culture is based on standards that exhibit servant leadership in every position. Our decisions are made with an ownership mentality, shaped by wisdom and guided by faith.

Josh Kerr

I love our CFSB culture because it revolves around The Lord,

leadership and love.

Cody Fox

What I love most about our culture at CFSB is we all work together as one cohesive team.

Rachel Duncan

CFSB’s culture is everything! All that we do, we do with value in mind.

From meeting the needs of our clients, to interacting with our team members and serving our community, CFSB makes sure that everything holds value.

Reanna Olive

10 | Community Financial Services Bank

Connect with us!

yourlifeyourbank.com 888.226.5669