MCCH Annual Report

2 0 1 5 A n n u a l

R e p o r t

Letter

from the

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s our nation’s health care system rapidly changes and confronts new challenges, Murray-Calloway County Hospital continues its commitment to improving the health of the people throughout our regions as we have for more than 100 years.

As a not-for profit hospital supporting the community, we have the opportunity and the responsibility to improve the health and well-being of the tens of thousands of individuals and families we serve each year.

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In FY 2015, we made great strides to expand our patients’ access to health care information and services, while continuing to ensure a safe, comfortable We remain patient experience. This included creating a patient portal that allows patients and their designees access on our to their important personal health care information promise of excellence and establishing a physician practice portal that in all we do. increases patient engagement. Other highlights of the year included kicking off the $500,000 Because She Matters campaign to bring critical early breast cancer detection technology to our facility and the acquisition of Murray Pediatrics. Our growth efforts also attracted six new physicians to our medical staff and in particular, expansion of our oncology services and adding full-time nephrology services.

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Financially, we experienced a second consecutive year of solid success that resulted in doubling our days cash on hand since 2012. While our financial success is certainly important, it is our focus on patient care, safety and quality that makes us most proud.

Murray-Calloway County Hospital received an “A” safety rating from LEAPFROG and posted our highest overall patient satisfaction score in the past eight years. I’m extremely proud to say that that from a quality perspective, we were the only acute care hospital of our size in the region to receive at 4 Star rating from CMS which is a strong indicator of

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the quality care we deliver. There are many hospitals in this state that wish they had this strong of a resume of success over the past two years.

As part of our ongoing commitment to those we serve, we have continued to intensify our education and outreach efforts. We are deeply grateful to our local partners, businesses and generous donors, as our success and the health of our community, depends on these strong and philanthropic relationships. Together, we’re here for you and will continue to strive to make a difference in your lives--- the people we serve.

With our focus set on the future, we remain focused on our promise of excellence in all we do. As an independent, nonprofit hospital, we belong to this community, and we are privileged to serve it. Thank you for making Murray-Calloway County hospital as your healthcare provider of choice.

We encourage you to review our annual report, and visit our website at www.MurrayHospital. org to find out more.

In Good Health,

Jerry Penner Jerry Penner CEO of Murray-Calloway County Hospital

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Quality

Recognized among the

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elivering high quality, safe care is a focus for Murray-Calloway County Hospital. During 2015 quality measures and outcomes were monitored and departments were recognized for their focus on patient safety and quality.

Quality health care can be more exactly described as striving for and reaching excellent standards of care. It involves assessing the appropriateness of medical tests and treatments and measures to continually improve personal health care in all fields of medicine.

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MCCH Receives CMS 4 Star Rating

The Centers for Medicare and Medicaid Services (CMS) released its new rating system for hospitals, and Murray-Calloway County Hospital (MCCH) was one of 1,205 hospitals nationwide and the only CMS four-star rated acute care hospital in our region to receive the distinction. MCCH was also the highest ranking hospital in our region for the following:

Our doctors, nurses, and support staff are focused on delivering the best care for our patients and our community. This is a strong endorsement that we’re offering the care our patients expect and need.

Jerry Penner, CEO of MCCH

• Highest nurse to patient communication scores in our region • Highest physician to patient communication scores in our region • Highest patient satisfaction with pain control in our region • Highest patient satisfaction with room and bathroom cleanliness in our region • Highest room quietness scores in our region • Leapfrog Safety Rating of “A” *based on national comparisons

• The Blood Donor Center at Murray-Calloway County Hospital was given a stellar “no deficiencies” rating by the Office of Inspector General after a recent visit.

• Lab: COLA (Commission of Office Laboratory Accreditation) – no deficiencies • Miracle Moments Maternity Center received a perfect score of 50/50 placing us in the Greatly Exceeds Expectations category for the Annual Infant Hearing Screening in support of KY State Health Initiatives

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MCCH Earns the Joint Commission’s Gold Seal of Approval

A team of Joint Commission expert surveyors visited unannounced and spent the week evaluating compliance with nearly 2,000 hospital standards related to several areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management. Surveyors also conducted on-site observations and interviews.

Murray-Calloway County Hospital earned The Joint Commission’s Gold Seal of Approval for Hospital Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.

A Gold Star in Cancer Care

The Cancer Program at Murray-Calloway County Hospital recently was granted a three-year accreditation with commendation by the Commission on Cancer (CoC) of the American College of Surgeons (ACoS).

Receiving care at a CoC-accredited cancer program ensures the patient will have access to comprehensive care, a multi-specialty team approach to coordinate best treatment options, information about ongoing clinic trials, access to cancer-related information and support, a cancer registry that collects data on type and stage of cancers and treatment results with lifelong patient follow-up, ongoing monitoring and improvement of care and, most importantly, quality care close to home.

The Regional Cancer Center at MCCH offers radiation oncology and infusion therapy treatments from Drs. Bill Giese, Mehdi Ahmadi, and Loreta Garretson. The Regional Cancer Center represents a major investment in technology- offering cancer treatments.

Sleep Disorders Center Receives AASM Accrediation

The Sleep Disorders Center at Murray-Calloway County Hospital recently earned a five-year accreditation from the American Academy of Sleep Medicine. Following a submitted application to and site visit from the AASM, the center was deemed worthy of the honor by showing quality patient care and dedication to the advancement of the field of sleep study.

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Board o f Directors Strong Nurse Leadership In 2015, Jeff Eye, RN, MSN was named as Murray-Calloway County Hospital Vice President of Patient Care Services and Chief Nursing Officer. In his role, Jeff oversees all aspects of the practice of nursing here. Eye will be responsible for inpatient nursing units as well as Emergency Services, Women’s and Children’s Services, Perioperative Services, Clinical Education, and patient care staffing and operations.

Mr. Eye has been employed at Saint Luke’s Health System for 10 years in a variety of roles, including Director of Emergency Services, Director of Acute Inpatient and Emergency Services, and for the last 5 years as the Chief Nursing Officer for Saint Luke’s North Hospital. He previously was with Truman Medical Centers and University of Missouri Health Care.

Front row l to r: Mayor Jack Rose, Loretta Jobs, Jerry Penner, Lisa Shoemaker, Carolyn Marcum, and Judge Executive Larry Elkins; Back row l to r: Dirk Morgan, Sandy Dick, Dr. Robin Floyd, Steve Owens, Yancey Watkins, Tony Page, John Wilson and Keith Travis

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urray-Calloway County Hospital’s Board of Directors consists of 11 volunteer members, including the Mayor and Judge Executive. Additional representation is provided by the Chief of Staff, along with 8 additional directors appointed by city and county government.

Chair • Steve Owens Vice Chair • Yancey Watkins, PhD Secretary • Judge Executive Larry Elkins Treasurer • Carolyn Marcum Robin Floyd, MD Tony Page Loretta Jobs Lisa Shoemaker Ed Davis Marti Erwin* (not pictured)

Elected to serve during the 2015 term

M E D I C A L S T A F F LE A D E R S H I P Medical Staff President • Dr. Matt Price President Elect • Dr. Susan Heffley Chief of Staff • Dr. Robin Floyd Chief of Surgery • Dr. David Koelsch Chief of Medicine • Dr. Richard Blalock

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MCCH Campus Locations • 1 acute care hospital (MCCH) • 1 medical-based fitness center (Center for Health & Wellness) • 10 clinics in 2 counties

7. Murray Pediatrics

1. Bariatric Solutions

8. Murray Psychiatry Associates

2. Marshall County Family Medical

9. Murray Pulmonology

3. Murray ENT

10. Murray Urology

4. Murray Medical Associates

11. Oncology & Hematology of Murray

5. Murray Neurology

12. West Kentucky Gastroenterology

6. Murray Orthopaedics • Hospice services • Regional Cancer Center • Murray-Calloway Endowment for Healthcare • Spring Creek Healthcare Nursing & Rehab Center • Center for Rehab & Sports Medicine

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W e lc o m e o u r

Newest Physicians Recruiting and retaining physicians is extremely important for Murray Hospital and our patients.

Dr. Valerie Fisher, Internal Medicine Board-certified in Internal Medicine, Fisher recently completed a residency in Internal Medicine in Lexington through the University of Kentucky and was named Chief Resident in 2014. She was awarded her Doctor of Medicine from the UK College of Medicine in 2012 along with a Bachelor of Science in psychology (Magna Cum Laude) in 2008.

Dr. Heath Cates, Pediatrics Cates is a 2012 M.D. graduate of the University of Louisville School of Medicine and a 2007 B.A. Cum Laude graduate of Murray State University. He recently completed a residency in pediatrics at Kosair Children’s Hospital/University of Louisville School of Medicine. He was a Kosair Pediatric Emergency Medicine Research Assistant in 2009 and has been named a Trover Rural Health Scholar, a West Kentucky Rural Health Scholar and given the Gold Humanism Honor Society Award.

Dr. Loreta Garretson, Oncology & Hem ato lo g y Garretson completed her Doctor of Medicine degree at Kaunas University of Medicine in Kaunas, Lithuania in 2002, followed by a medical internship in Kelme, Lithuania in 2003. She was an internal medicine resident at Seton Hall University’s St. Michael’s Medical Center in Newark, New Jersey from 2009-2012 before being named Chief Third Year Fellow in Hematology/Oncology in 2012. She also has worked as a hospitalist at Select Specialty Hospital in Rochelle Park, New Jersey.

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Dr. Christopher Stanczyk, Urology Board-certified in Urology and specializing in general and adult urologic care, he will focus on the diagnosis and treatment of many conditions regarding the bladder, kidneys, prostate and urinary tract. The most common treated conditions include: Incontinence, Voiding Symptoms, Kidney Stones, Bladder and Prostate problems, and Vasectomies.

A graduate of Midwestern University in Chicago, Dr. Stanczyk completed a general urology residency with Michigan State University College of Osteopathic Medicine at Garden City Hospital.

Dr. Stanczyk is a member of the American College of Osteopathic Surgeons, American Osteopathic Association and the American Medical Association.

Dr. Jacques Youssef, Nephrology Dr. Jacques Youssef graduated from University Saint Joseph and completed his residency at Staten Island University Hospital in New York. Dr. Youssef is Board Certified and completed a fellowship in both Nephrology and Renal Transplant at State University of New York in Brooklyn.

He is a member of the American Society of Nephrology. Specializing in the field of Nephrology & Hypertension, Dr. Youssef is prepared to treat kidney disease, hypertension, kidney stones, electrolyte disorders such as sodium & potassium abnormalties and renal replacement therapies (dialysis and kidney transplantation).

Dr. Karla Turley, Obstetrics & Gyneco lo g y board-certified in obstetrics and gynecology, Turley comes to the area from Madisonville, where she worked since 2007 as an OB/GYN with Baptist Health Women’s Care and was a gratis faculty in the University of Louisville School of Medicine’s Trover Off Campus Teaching Center.

A 2003 graduate of the University of Louisville School of Medicine, Turley completed a four-year obstetrics and gynecology residency program at Good Samaritan Hospital in Cincinnati. During her residency, she was named Chief Resident in 2006 and participated in research relating to the use of Dexamethasone in HELLP syndrome and neonatal outcomes. Turley obtained a Bachelor of Science in biology and in chemistry from Western Kentucky University in 1999.

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Culture o f Giving

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Giving Back to the Community Because She Matters Campaign A new focus on breast cancer early prevention at Murray-Calloway County Hospital is encouraging women to be a part of the Because She Matters campaign.

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With the latest technology including tomosynthesis and molecular breast imaging, cancer detection rates are expected to increase from 1.2% to 8.2%.

The best protection is early detection, thus increasing the importance for the latest technological advances. Phase 1 of the Because She Matters campaign will encourage others to give towards the $500,000 initiative focused on tomosynthesis. Advantages of the tomosynthesis technology include the following: earlier detection of small breast cancers, greater accuracy in pinpointing size, shape and location of abnormalities, fewer false positives and unnecessary biopsies, and greater likelihood of detecting multiple breast tumors.

This is a great opportunity for the community to make a difference locally, we need everyone’s support to make this a reality, Keith Travis, VP of Development

As a part of the campaign, the Murray Calloway Endowment for Healthcare has set up mobile cause so that anyone can make a donation to the Because She Matters campaign by simply texting “Matters” to 91999. All donations will go directly towards the purchase of tomosysnthesis for Murray-Calloway County Hospital’s mammography department.

Donor Highlight Music & Memory Program The Murray Calloway Endowment for Healthcare was presented with a $5,000 donation from Dr. Dick Weaver in memory of his wife, Dr. Jan Weaver. Jan was the first female dean for the College of Education at Murray State University, and a resident of Spring Creek Healthcare who suffered with dementia and passed away in 2009.

Dr. Weaver’s donation will continue to support the Dr. Jan Weaver Music and Memory program at Spring Creek Health Care. This program supports the training of five employees who have recently completed their Music & Memory Training Certification allowing them to work with dementia and Alzheimer patients by providing high quality, person-centered care through digital music technology. These employees will identify those residents who could benefit from the program and work with them to provide IPods with personalized playlists tailored for each one.

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Community Benefit

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urray-Calloway County Hospital has been providing charity care to uninsured, low income and medically indigent patients for many years. The hospital continuously supports the community by reinvesting staff time, efforts, and resources into improving community health through education, access to services for underserved population and community activities.. This is known as Community Benefit.

Charity Care: $523,000

MCCH’s policy is to provide medically necessary care to all patients regardless of their ability to pay. Incomes up to 225% of the federal poverty level are eligible for 100% financial assistance. A minimum of 30% assistance is available for incomes up to 375% of the federal poverty level.

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MCCH’s policy is to provide medically necessary care to all patients regardless of their ability to pay.

Bad Debt: $2.9 million

Some individuals with incomes may not qualify for charity care. Even if covered by insurance, they may have high deductible or limited benefits. Bad debt occurs when patients do not pay hospital charges for which payment was expected. The hospital works with patients to identify financial assistance eligibility and offers liberal payment plans.

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Medicaid and Medicare Losses

Kentucky’s Medicaid program provides health coverage to qualifying individuals. In Kentucky, Medicaid pays the hospital and average of 85 cents for every dollar the hospital spends to provide care for these recipients. The Medicare program pays the hospital an average of 92 cents for each dollar MCCH spends on care for Medicare recipients.

Community Benefit Activities: $250,000

In an effort to promote health, MCCH hosts and participates in free health fairs, screening events, and educational programs throughout the region. We partner with organizations to provide clinical training and education to advance the knowledge of those seeking healthcare careers, participate in research, and strive to improve access to and quality of care.

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MCCH

Statistics Year Founded – 1910 as William Mason Memorial Hospital

Volumes

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Health Promotions & Wellness Works Health Fair Major Events: 16 Total Community Screenings: 3,082 Corporate Screenings: 4,290 w/ 16 companies Support Group Attendance: 382 Adult Health Educational Class Contacts: 534 Youth Health Educational Class Contacts: 1,520 High School Sports Physicals: 424

Wellness Center Statistics Scholarships: 136 Total Members: 1,652 Visits: 91,813 Athletes: 85 The salary cost for the ATC’s was $81,000

Financial Summary

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Philanthropy Transforms Patient Care Proceeds Earned in 2015 Golf Tournament..................................................$29,000 Murray Half Marathon........................................$50,000 Linen Sale...................................................................$4,000 Honor & Memorial Gifts....................................$29,615 Hughes Bennett Shared Smiles Fund....$4,840 Because She Matters.........................................$4,125

Zweedyk Family Makes $ 45,000 Donation to Murray Calloway Endowment for Healthcare

Comforting Care…includes taking a ride in our little red wagon!

Thanks to a donation from the endowment, pediatric patients undergoing surgery will now take a ride in a little red wagon before being transferred on to the surgical bed. The red wagon is a way to ease the apprehension of a child leaving family to go to surgery and make the experience more pleasant.

The Murray Calloway Endowment for Healthcare recently received a generous $45,000 donation from the Zweedyk family of Hardin, KY. The donation was made in memory of Dutch Zweedyk to purchase 145 new televisions for the hospital. The Zweedyk family has made several donations to the Endowment and begin their contributions by building custom bird houses and selling them with proceeds benefitting Hospice.

“I want to help people out and give my money to charities, I am happy to support the hospital,” said Kay Zweedyk.

Donor Spotlight

5,323 Donors 34 States Represented 22,013 Monetary Gifts Received

Donations/Income of $905,810 Since 2009, the Murray Calloway Endowment for Healthcare has received $3 million in gifts for Hospice First time a donor has exceeded $1 million 14

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ords cannot express the depth of our gratitude for the outpouring of support the Murray Calloway Endowment for Healthcare received from our generous donors - in fiscal year 2015.

The achievements of the past year – continued construction of the Anna Mae Owen Residential Hospice House. Funding has allowed us to succeed for other initiatives and programs including programs supported through being a recipient of grants from the Kentucky Art Council which led to the Music & Memory program, the expansion of the Sleep Disorders Center to include a pediatric sleep room, additional AEDs donated in the community, and a pediatric crash cart for the Emergency Department.

Anonymous Donors The Murray Calloway Endowment for Healthcare is grateful to the anonymous donor who made a significant 2015 gift in support of an additional $750,000 to the Anna Mae Owen Residential Hospice House and the anonymous donor who contributed $35,000 to honor Dr. Clegg Austin in dedication to the Pediatric Sleep Room. Income generated through the endowment will help cover essential costs of care, including facility upgrades, medical technology and operational support.

Philanthropy is truly changing the way we are for our patients by bringing the newest technology and services to Murray-Calloway County Hospital The generous support of our donors and staff makes it possible for our hospital to successfully achieve our mission of improving the overall well-being of the people we serve.

Thank you to our 2015 Donors and those who participate in the Murray ½ Marathon, Golf Tournament, and other fundraisers held each year to support our initiatives.

Your gifts support our mission in so many ways - saving lives, caring and healing, and nurturing health. At a time when healthcare faces a future of uncertainty, you keep us moving forward.

Golf Tournament

The 5th annual golf tournament brought in nearly 140 golfers and 100 sponsors last year, raising close to $25,000. Event organizer Keith Travis, vice president of development at Murray-Calloway County Hospital, said this year’s goal is $35,000. One hundred percent of the proceeds go toward the Murray Calloway Endowment for Healthcare’s goal of improving the quality, access and affordability of healthcare in the region.

Murray Half Marathon

Approximately 750 runners hit the streets of Murray for the fifth annual Murray Half Marathon Saturday, April 18.

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MCCH

Highlights Radiology Department named Dr. Prue W. Kelly Department of Medical Imaging

Kelly was the first resident-trained Radiologist in Murray and served at MCCH from September 1, 1967 to his retirement on July 1, 2014. He earned his medical degree from the University of Louisville in 1961, which was followed by an internship in Columbus, Ga. and two years as a Medical Officer to the U.S. Coast Guard. He then competed his radiology Residency at the University of Kentucky from 1964-1967, where he was named Chief Resident.

Center for Health & Wellness Celebrates 15 Years of Making a Difference

The Center for Health & Wellness celebrated their fifteen-year anniversary with the theme “Fifteen Years of Making a Difference.” The Center for Health and Wellness was opened by Murray-Calloway County Hospital in 2000. The J. Stuart Poston Center for Health and Wellness enhances the continuum of care provided by MCCH by providing comprehensive health promotion, wellness and rehabilitation services to the region. Our programs include comprehensive lifestyle and fitness assessments; health, nutrition and fitness coaching by professional staff; and a variety of activities designed with our members’ needs in mind.

New Sleep Room Dedicated to Dr. Clegg Austin

Sleep Disorders Center, a dedication in honor of Dr. Clegg Austin, Pediatrician was held. The pediatric sleep room has new furniture, technology and pediatric equipment funded by an anonymous $35,000 donation in honor of Dr. Austin.

Dr. Austin has served the community and been a physician at Murray-Calloway County Hospital for over 54 years. The Murray-Calloway County Hospital Sleep Disorders Center, accredited by the American Academy of Sleep Medicine, offers comprehensive evaluation and care for adults and will be expanding services to include children ages six and up with sleep and sleep-related breathing disorders.

Dr. H.S. Jackson retires after 44 years at Urology practice

Dr. H.S. Jackson, a urologist well known and respected in the community retired after 44 years of providing compassionate healthcare to the community.

Dr. Jackson is looking forward to spending more time with his wife Karen, of 23 years, his children, 7 grandchildren, and their dog Nico. He and his wife Karen look forward to traveling more and visiting some of their favorite places including New Orleans and New York. Dr. Jackson also plans to continue consulting with the computer company Meridian which he developed in 1998.

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Technology

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t Murray-Calloway County Hospital, we understand that investing in our community is important. In 2015, we added new technology throughout the facility.

Hybrid OR

The final construction took place for the new Hybrid OR which enables us to provide cardiac diagnostic capabilities and an operating room that best allows us to take care of patients for various procedures. The Hybrid OR has diagnostic heart cath capability as well as vascular surgery. The addition utilizes a C-arm which can be repositioned easily around the room to provide diagnostic imaging feedback to surgeons for anything from a heart catheterization to traditional surgeries. This provides an improved flexibility to patient care and surgical options. Surgeons are able to complete more complex procedures with greater efficiency and safety.

This is a $3.2 million investment and since its opening166 procedures have been completed.

IT Makes a Difference My Health Patient Portal (MCCH Patient) provides Murray Hospital patients access to lab test results, medication lists, allergy lists, hospital visit history, discharge information, and outpatient appointments. A new feature allows patients to pay their hospital bills securely online.

My Physician Chart gives patients the ability to communicate with physicians securely and request prescription refills. Enrolled patients can view and request appointments, access lab test results, reference personal health information, and pay physician office bills securely online. Participating offices include: Bariatric Solutions – Marshall County Family Medical, Murray ENT, Murray Medical Associates, Murray Orthopaedics, Murray Psychiatry Associates, Murray Pulmonology, Sleep Disorders Center, West Kentucky Gastroenterology, Murray Pediatrics, Oncology & Hematology of Murray Online portals give patients access to information and the convenience of checking their health information on their schedule. To access the portals visit www.murrayhospital.org

Productivity Plus MCCH completed its first full year utilizing Athena Health. Athena Health is an electronic health record system that provides MCCH employed physician practices with increased patient engagement and community, improved medication management, and providers can transfer patient information easier with one another. The system also provides additional patient education and resources.

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F o u n d e rs S o c i ety o f 1 9 1 0 Mason & Houston Society 750,000 - 999,999 Anonymous Donor

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Clark, Austin & Quertermous Society 100,000 - $249,999 Jim Smith Construction Mr. Kenneth Owen The Murray Bank W.K. Kellogg Foundation

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Pillars: $60,000 - $99,999

Anonymous Donor Mr. Yoris “Dutch” Zweedyk and Mrs. J Kay Zweedyk

Benefactors: $40,000 - $59,999 Anonymous Donor The Hugh T. Carroll Family Mr. John Parker and Mrs. Julia A. Parker Visionaries: $20,000 - $39,999

City of Murray Pinnacle Construction, Inc. Mr. Jimmy Rickman and Mrs. Dortha “Dot” Rickman Dr. Richard F. Weaver and Dr. Janice F. Weaver

Builders: $10,000 - $19,999

Mr. Keith E. Bailey and Mrs. Janet Bailey Mr. Bob Billington and Mrs. Jeannie H. Billington Mike, Whitney, Mae & Millie Cooper DC Electric Mr. Sid Easley and Mrs. Melissa Easley Dr. David Eldredge and Mrs. Judy Eldredge

Mr. Don H. Futrell and Mrs. Debra P. Futrell Mr. James D. Garrison and Mrs. Edith Garrison Geotech Engineering & Testing, Inc. Heritage Bank The Michael Holton Family Mr. Dan Hutson and Mrs. Sue H. Hutson Insurance Center of Murray Johnson & Johnson Dr. Robert F. Long and Mrs. Patricia M. Long Marcum Engineering LLC Dr. Lai Mangla McConnell Insurance Agency Medical Arts Pharmacy Murray Anesthesia Group Murray Hospital Auxiliary Mrs. Anne Marie Pederson Pella Rolscreen Foundation Mr. Jerome Penner III and Mrs. Jamie Penner PHI Air Medical Mr. Walter Polly and Mrs. Margaret Polly Poplar Spring Baptist Church Mr. Stuart Poston and Mrs. Donna Poston Radiology Associates of Murray Dr. Jack Rose and Mrs. Janice F. Rose Ms. Kathy Rowlett Dr. Brinda Smith Mr. Gary Taylor and Mrs. Peggy Taylor Mr. Dwain Taylor Mr. Tommye D Taylor and Mrs. Anna F. Taylor Ms. Deborah Lee Toon Mr. Keith Travis and Mrs. Joan Travis Mr. Don Travis and Mrs. Nancy T. Travis Waburn & Brenda Wyatt Family- Stephanie; Kerry & Rachel; Terry & Kim Dr. Ruiza R. Yee and Mr. Sandy Yee

CareGivers 1,000 - $9,999

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Dairy Queen, Mr. Hal Kemp and Mrs. Leslie Kemp AIG Alegis Revenue Group, LLC In Memory of Clifton and Laura Cochran Dr. Arthur Allen and Mrs. Sheila Allen Dr. Tiche K. Allen Almo Church of Christ Alpha Omicron Pi Foundation Ms. Shelly R. Ameling Mr. Ron K. Arant and Mrs. Cheryl M. Arant Ms. Margaret M. Arnold Mr. Tommy Arnold Mr. Ken Asher and Mrs. Jill Asher Mr. Thomas Auer and Mrs. Jo Anne Auer Ms. Bonnie Baker Mr. Alan S. Barber and Mrs. Cassie Barber Bass Maintenance Mr. Richard D. Bazzell and Mrs. Dana H. Bazzell BB&T Ms. Cambray Bergmann and Mr. Gage Barns

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Mr. Bradley Bloemer and Mrs. Ann Marie Bloemer Blue & Co., LLC Mr. Howard Boone and Mrs. Rhonda Boone Mr. David Boyd and Mrs. Sherri L. Boyd Mr. Earl E. Boyer and Mrs. Shelby J. Boyer Mr. Arthur Brandon and Mrs. Martha Brandon Mr. G.T. Brandon Mrs. Melony Bray Morgan Bridge Homecare Partners Mr. Donald Brittain and Mrs. Rene L. Brittain Dr. David F. Bryson and Mrs. Jennifer S. Bryson Bug Masters, LLC Mr. Steven W. Burford and Mrs. Susan Burford Mr. Thomas H. Busse and Mrs. Bonnie H. Busse C.A. Jones Management Group, LLC Mr. William G. Call and Mrs. Brenda G. Call Calloway County Cooperative Extension Office Ms. Kimberly K. Campbell

Carver Steak & Buffet Concepts, INC. Mr. Bob L. Cavitt and Mrs. Linda J. Cavitt Dr. Raymond Charette and Mrs. Diane Charette Mr. Ronald Churchill and Mrs. Ann Perry Churchill Mr. David Clark and Mrs. Jill B. Clark Commonwealth of Kentucky Community Health Care Partners Mr. James Cook Dr. Jimmy E. Couch and Mrs. Sara A. Couch Credit Bureau Systems INC. Dr. Richard H. Crouch and Mrs. Cheryl S. Crouch Cyberonics, Inc. Mr. John Dale and Mrs. Marsha Dale Mr. Jan Dalton and Mrs. Kay Dalton Dr. Tyrone L. Daniels and Mrs. Terry L. Daniels Mr. Gary Darnell and Mrs. Diana McClain Darnell Mr. Kenneth R. Darnell Ms. Rhonda K. Darnell Ms. Ruth Daughaday

David Taylor Chrysler Dodge Jeep Ram Mr. Richard A. Davis and Mrs. Susan E. Davis Mr. Michael C. Davison and Mrs. Kitty R. Davison DBA Polka Dots & Paislees Mr. Jeffery DeHaan Mr. Robert DeHaan II and Mrs. Penny DeHaan Mr. Artie D’Elia and Mrs. Carol D’Elia Mr. Joe Dick and Mrs. Linda Dick Mr. Danny D. Dick and Mrs. Sandra J. Dick Dillard’s, INC. Ms. Rhonda S. Downey Mr. James Easter and Mrs. Beth A. Easter Judge Executive Larry Elkins and Mrs. Janie Elkins Mr. Robert Elkins Ms. Bonnie Ellis EmCare Emergency Medicine In Loving Memory of John K. Emerson Mrs. Vicki A. Emerson EMS Management LLC Epilepsy Foundation of Kentuckiana Eyecare Associates of Kentucky, P.S.C. Family Allergy & Asthma Mr. Richard Farrell Fidalgo Bay First Christian Church First Presbyterian Church First United Methodist Church Firstsource Solutions USA, LLC Mr. Mike Fischer; Vicon Machinery, LLC Mr. Ryan Flota and Mrs. Whitney Flota Dr. Robin M. Floyd and Mrs. Kamille E. Floyd FNB Bank Mr. Jack Foley and Mrs. Linda L. Foley Friends of Stroke Support Group Mr. Tripp Furches and Mrs. Sharon W. Furches Mr. Ron Galloway and Mrs. Wilma Galloway Ms. Mary Garland and Ms. Pam Underwood Gerald Chambers & Son, INC. Mr. Lyndell Gray Ms. Gina S. Gream Gribbins Insulation Dr. William Giese Mr. David C. Griffo and Mrs. Kimberely S. Griffo Mr. Eddie C. Hale and Mrs. Darlene Hale Harmony Church General Fund Ms. Courtney Harness Mr. Brian K. Harrison Mr. Everett D. Hart Mr. James C. Hart Hart Ophthalmology Associates, P.S.C Hart Real Estate Ms. Rachel L. Haugh and Miss. Ava Elliott Ms. Ann Hays Mr. Robert W. Head and Mrs. Nita Head Mr. Clarence W. Herndon, Jr. and Mrs. Donna R. Herndon Mr. Raymond Hewitt HFR, INC. Ms. Betty L. Hill Hilliard Lyons, INC. Mr. Charles M. Hoke and Mrs. Anne W. Hoke Mr. Rudy Holland Ms. Heidi Hordyk Hospital Housekeeping Systems, LLC. Dr. Tara Houston Mr. Ronnie G. Hubbard and Mrs. Mary S. Hubbard Mr. Danny Hudspeth and Mrs. Regina Hudspeth Hutson, Inc. Imes-Miller Funeral Home Independence Foundation, Inc Interstate Batteries J.H. Churchill Funeral Home Dr. Herschel S. Jackson and Mrs. Karen M. Jackson Mr. Joe Pat James and Mrs. Lola C. James Jasmine Thai & Sushi Jim DeFew Custom Painting and Body Shop JL & Sons, LLC Mr. Sid Jobs and Mrs. Loretta Jobs Mr. John Johnson and Mrs. Christine D. Johnson Dr. Conrad H. Jones and Mrs. Evelyn L. Jones Dr. Danielle Foster and Mr. Josh Foster Mr. Troy Joyce and Mrs. Jimmie R. Joyce JRA, INC. Ms. Teresa L. Kalberer Keller Williams Experience Realty, Loretta Jobs, Principal Broker Mrs. Molly Kelley Dr. Prue Kelly and Mrs. Linda Kelly Mr. Coiln Kelly and Mrs. Tonia Kelly Kentucky Hospital

Association Kentucky Lake Moving and Storage Kentucky Lake Oil Co., INC. Kentucky Medical Services Foundation, Inc. Mr. David King Ms. Janet B. Kirk Dr. Kanchan Koirala and Dr. Regina Poudel Kroger Lake Chem Community Federal Credit Union Mr. Charles Lamb Lattimore, Black, Morgan & Cain, P.C. Legacy Oxygen and Home Care Liberty Cumberland Presbyterian Church Dr. Gordy Loberger and Mrs. Ethelyn Loberger Dr. Bob Lochte and Mrs. Kate Lochte Mr. Kyser T. Lough Sheriff William E. Marcum and Mrs. Carolyn A. Marcum Dr. Gary Marquardt and Mrs. Brenda K. Marquardt Mr. David Martin and Mrs. Janet Martin Mr. Robert K. Martin and Mrs. Shirley Martin Ms. Lynn Martinson Mr. Michael F. Martinson and Mrs. Lynn M. Martinson Ms. Jeanne L. Mathis Mr. Christopher A. Mayfield and Mrs. Emily Mayfield Ms. Cynthia F. McArtor MCCH Business Office MCCH Spring Creek Health Care Bee Positive Committee Mr. Johnny McDougal and Mrs. Charlotte McDougal Mr. Richard D. McGee and Mrs. Belinda McGee Ms. Tonya S. McIntosh Mr. Mark McLemore and Mrs. Linda McLemore Med Finance MedBen Medical Reimbursements of America, INC. Ms. Keena J. Miller Ms. Judith C. Moore Mr. Vernon Moore and Mrs. Janet Henry Dr. Derek Morgan Mr. Dirk Morgan and Mrs. Lori Morgan Morsey Constructors, LLC Mr. Danny Morton and Mrs. Hazel C. Morton Mr. William Adams III and Mrs. Jill Adams MSU Accounting & Fiscal Services MSU Volleyball Team Murray Calloway County Board of Realtors Murray Convention and Visitors Bureau Murray Electric System Murray Fast Pitch Club Murray Medical Associates Murray Mold and Die Company, INC Murray Ophthalmology Associates Murray Pediatrics, PLLC Murray State University Foundation, INC. Murray Tiger Athletic Booster Club Murray Womens Club, KAPPA Department MurrayCalloway County Chamber of Commerce Mr. Theodore Myre Jr. Mr. Nagin G. Nathu and Mrs. Gopal J. Nathu New Life Christian Worship Center Mr. Rick Nance and Mrs. Anne Newberry Ms. Vera L. Nordhoff Mr. Robert R. Olson and Mrs. Karen Olson Mr. Terence D. Olson and Mrs. Laura Olson Mr. Joe F. Orr and Mrs. Winelle P. Orr Mr. CD Vinson and Mrs. Betty Sue Outland Vinson Mr. Steven B. Owens and Mrs. Phyllis E. Owens Ms. Martha J. Pace Paducah Physiatric Partners Mr. Tony L. Page and Mrs. Danette Page Mr. Charles Pangborn Park Place International Dr. Sandra W. Parks Mr. Brady Parks and Mrs. Vicki Parks Parkway Chrysler, Benton KY Passport Health Plan PeCo Products, LLC Peel & Holland Pella Corporation Dr. and Mrs. Michael B. Perlow Primary Care Medical Center Pro Wash of Murray Purchase Gastroenterology Mr. Larry Ragsdale and Mrs. Cynthia Hussey-Ragsdale Mr. Michael Randolph and Mrs. Carole Randolph Mr. John E. Rebuck and Mrs. Jocelyn K. Rebuck

Regions Bank Re/Max Real Estate Associates Revenue Recovery Corporation Ribbon Chix Richardet Floor Covering Mr. Eric Rogers and Mrs. Christina Rogers Mr. William Rogers and Mrs. Ruth Rogers Dr. Monte E. Rommelman and Mrs. Kimberly A. Rommelman Rotary Club of Murray Mr. Bill Rouse and Mrs. Alice Rouse Dr. John M. Sallee and Dr. Ann Gathers Mr. Gordon K. Sapp and Mrs. Barbara Sapp Saputo Dairy Foods Ms. Suzanne C. Seeley Mr. Warren Shropshire and Mrs. Virginia Shropshire Signet Health Corp. Ms. Annette Sitton Mrs. Michelle L. Smothers South Pleasant Grove U.M.W. St. John’s Episcopal Church Ms. Connie F. Stalls Mr. Mark B. Steadham Mr. Donald S. Steffey and Mrs. Janice K. Steffey Surgical Solutions, LLC Mr. Donald L. Story Dr. Richard Stout and Mrs. Lynn H. Stout Mr. Dan K. Taylor and Mrs. Beverly G. Taylor Mr. David M. Taylor and Mrs. Jennifer B. Taylor Taylor Motors, INC Dr. Randy K. Taylor and Mrs. Lee A. Taylor The Heart Group Thermal Equipment Sales, INC Ms. Carolyn Thorne Toyota of Murray Mr. David D. Travis and Mrs. Vickie C. Travis Trigg County Hospital Dr. John E. Tveite and Mrs. Pat Tveite UK College of Medicine Mr. Johnny Underwood and Mrs. Janis G. Underwood US Bank US Foods Vanderbilt Company, INC Mr. Craig Veazey Dr. Richard Vonnahme and Mrs. Dee Dee Vonnahme W. D. Steele Construction Services, LLC Mr. Todd Walker and Mrs. Sheila Walker Mr. Joe Ward and Mrs. Beth Ward Yancey and Jean Watkins Mr. James G. Weatherly and Mrs. Patricia D. Weatherly Mrs. Anne and Mayor Bill Wells Wells Fargo West Kentucky Rural Electric Company West Kentucky Surgical, INC. Westlake Financial Group, INC. Ms. Debbie Lawrence Wiles and Ms. Sue Ellen Jeruzal Mr. Joey Williams and Mrs. Pamela S. Williams Mr. Patrick N. Williams and Mrs. Patricia A. Williams Dr. Paul Williams Mr. John R. Wilson and Mrs. Jamie M. Wilson Dr. William E. Wilson Dr. Kenneth W. Winters and Mrs. Shirley A. Winters WKMS Radio WKYQ Woodmen of the World, Lodge 592 Woodmen of the World, Lodge 728 Mr. Thomas M. Woods and Mrs. Dorothy J. Woods WPSD Local 6 Ms. Florianna Georgina “Flo” Wright Mr. Daniel H. Wright and Mrs. Rebecca B. Wright Mr. Chuck Wynn Dr. Leslie Yates Mr. Chris Yoo Ms. Jung J. Yoon Dr. Burton R. Young and Mrs. Cathy L. Young Mrs. Helen Zweedyk In Memory of Mr. Mike Zweedyk Mr. Neil Zweedyk and Mrs. June Zweedyk Mr. Edward Davis and Mrs. Mary Davis MCCH Hospice Department Mr. Joe Pat Ray and Mrs. Lisa Winters-Ray

2015 Annual Report

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Mission

To be the leading partner in improving the overall well-being of the people we serve.

Vision

MCCH is a center of healthcare excellence that provides the highest quality of service and patient safety while delivering compassionate, patient-centered outcome based care. MCCH is fiscally responsible, an employer of choice, and a leader in philanthropic and educational growth of the region.

Values

Moving forward with Compassion, Confidentiality and Honesty built on Positive Attitudes, Respect and Teamwork.

803 Poplar Street Murray, KY 42071 270.762.1100 • 1-800-342-MCCH www.MurrayHospital .org

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