3 minute read

FAQs: A Great Way to Get to Know TCG

Expert Contribution by Dianne Grossman, owner of The Carpet Girl

Is a major box store less expensive than TCG pricing?

No, TCG is very competitive with special order products and services. We have access to all the major mills and strictly sell quality flooring products with professional installation. Box stores offer lead in products to appear less expensive, but over charge for incidentals like labor and installation materials. TCG is always the best when comparing carpet to carpet, and exceed expectations in labor.

If I choose a less expensive product is the installation cheaper?

No. As a matter of fact cheaper products can be harder to install. Labor is Labor. Installation is based on several factors needed to successfully finish the project. This question can only be answered after our team professionally measures the project. The key to staying within a reasonable budget is making sure the product chosen will meet the needs of the home and its existing subfloors.

How do I know I will like my new carpet runner?

TCG has plenty of visual images in place online using social media or instore brag books to give you an idea of just how fabulous the runner will look. We take pictures of almost all of our projects and share immediately to give design inspiration of what the custom carpet runner may look like. Not only do you get to see the finished product - but you get a complete look at our professional installation. We are your friends in floors, we offer professional advice based on information from our top design teams.

Can I have my new flooring "next day" like the commercials advertise?

Yes, basic flooring & carpets may be available "next day", but quality installation teams are typically scheduled 1 to 3 weeks in advance. Fashion products are not stocked in New Jersey, they usually take approximately 7-10 business days. We suggest giving yourself plenty of time to shop for the products you love and be prepared to wait for the best team for the project. While many company's say have it next day, are they really taking the time to understand your homes and families needs? Rushing can create buyers remorse or force you to buy an inferior product.

My house is old, do I need a new subfloor?

Carpet is the most forgiving flooring product, it often hides older homes subfloor issues and imperfections. With the right padding choice and the right weight of carpet, a new sub floor expense may not be needed. The Carpet Girl team will gladly meet with you in our appointment only showroom to learn more about your home and family to make sure the right product is selected. Our carpets are pretreated to combat some of life's best moments without leaving behind stains. Technology is used to create a yarn designed to withstand some of the most active homes.

What do I do first carpet or paint?

Paint, but pick the carpet color first. Carpets come in a few shades, but paint colors have thousands...Pick the carpet you love, then use that sample to find the perfect color to match. Need help? Perfect not only are we great at helping you find the right carpet, but we can help select the perfect paint color too. Need the entire house paint colors chosen? Sure, we can refer you to paint color specialist who can help you pick out the perfect colors for your home. Paint and carpet are easy when you partner with the right team.

The Carpet Girl believes carpet and flooring is an important part of your homes function and design. As a flooring project management company, (more than just a retail store) there is so much more to making a purchase for your home than price or speed of installation. The Carpet Girl is mindful of budgets and time constraints, we are committed to offering the finest products designed to last year after year. Our 20+ years of experience in flooring sales, design, and management - make sure the place to purchase all your homes needs. Our custom carpet runners are as unique as you! From measure to install... the carpet girl team has it all.

1 Cornell Pkwy, Suite 101 Springfield Township, NJ 07081 (973) 218-1155 www.thecarpetgirl.com