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Keys Breeze August 2026

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Tahoe Keys Property Owners Association

TOWNHOME OVERSIGHT COMMITTEE/FACILITIES OFFICE HOURS

Townhome Oversight Committee/ Facilities Office Hours are every Monday from1:00PM to 3:00PM (excluding holidays), appointments can be booked up to the Wednesday prior to the meeting using the following link, https://calendly. com/john-cefalu-fsresidential/30min

You may also scan the QR code with your phone

PUBLISHING DISCLOSURE NOTICE

The Keys Breeze is the official monthly publication of the Tahoe Keys Property Owners Association (TKPOA), which is located at 356 Ala Wai Blvd., South Lake Tahoe, CA 96150. Each membership parcel receives one subscription to Keys Breeze mailed to a domestic address. Cost to produce and distribute this publication is offset by advertising revenues and budgeted funds. The inclusion of advertising in this publication does not constitute an endorsement or recommendation by the Tahoe Keys Property Owners Association or its Board of Directors of the projects, services or views contained therein.

ADVERTISING OPPORTUNITIES

contact Kathy Hess-Slocum at Just Imagine Marketing and Design at (775) 846-5656, kathy@justimaginemktg.com.

TAHOE

Hallie Kirkingburg General Manager, ext. 224

Heather Blumenthal Operations Manager, Ext. 228

Linda Callahan

Architectural Control Dept. Manager, Ext. 239

John Cefalu

Facilities Director, Ext. 226

Code Enforcement (530) 545-0847

Water Company (530) 318-4268

Front Desk Attendant Ext. 221

Water Quality Ext. 275

2026-2027 BOARD OF DIRECTORS

Dave Peterson, PRESIDENT

Peter Grant, VICE PRESIDENT

Bryan Welsh, TREASURER

Sabine Litten, SECRETARY

Jesse Schue, DIRECTOR

Bonnie Halleran, DIRECTOR

Mark Acri, DIRECTOR

Advertise in Keys Breeze!

Advertise in Keys Breeze. For info on rates please call Kathy Hess-Slocum at 775-846-5656 or email kathy@justimaginemktg.com.

• Creative landscape design/build installation

• Stonework: pathways, patios, retaining walls & more

• Professional irrigation system installation

• Solutions tailored to your budget and unique vision

Lets bring your dream landscape to life. Contact us today for free consultation!

Can’t Breathe Easy? How Nasal Endoscopy Can Help

Imagine hiking the Tahoe trails but struggling to catch your breath through your nose. Or constant sinus infections keeping you from enjoying life. When nasal problems persist, it’s time to look deeper — literally.

What Is Nasal Endoscopy?

Think of nasal endoscopy as a camera tour of your nose and sinuses. Your ear, nose, and throat (ENT) specialist uses a thin tube with a tiny camera to see what’s causing your symptoms. The procedure happens right in the office and takes just minutes.

Both flexible and rigid endoscopes are safe and welltolerated when performed by an experienced doctor.

Why You Might Need One

Your doctor may recommend nasal endoscopy if you’re dealing with:

• Constant nasal blockage

• Recurring sinus infections

• Nasal polyps or growths

• Frequent nosebleeds

• Loss of smell

• Cerebrospinal fluid leaks

The camera shows details regular exams can’t reveal, like where bleeding starts, tissue swelling, or whether a growth is a harmless polyp or something more serious.

More Than Just Looking

Sometimes nasal endoscopy does double duty as treatment. Your doctor can remove foreign objects (common with kids), take tissue samples, or even perform minimally invasive surgery to treat chronic sinus issues, polyps, or tumors.

Chronic rhinosinusitis — inflammation of your nasal and sinus linings — is one of the most common reasons for this procedure. Your doctor can spot swelling and polyps and collect samples to identify infections and find the best treatment.

Breathe Easier

Don’t let nasal problems slow you down. Whether you’re struggling with chronic congestion, frequent infections, or mysterious nosebleeds, nasal endoscopy helps your doctor see exactly what’s happening and how to fix it.

Alex Manteghi, DO, provides surgical and nonsurgical solutions for ear, nose, and throat issues in adults and children. Call 530.543.5815 or visit BartonHealth.org to learn more about services at Barton Ear, Nose, & Throat.

2026 ARCHITECTURAL CONTROL COMMITTEE

-Meeting Schedule -

All meetings are held at the Pavilion and begin at 10:00 am unless otherwise posted. ACC application submittals are due by Wednesday prior to the meeting date. For more information, please contact Linda Callahan, ACD Manager, at (530) 542-6444, ext. 239, or lcallahan@tahoekeyspoa.org.

Investing in Technology, Investing in You.

daVinci Xi

Barton General Surgery and Barton Obstetrics & Gynecology surgeons specialize in the latest robotic-assisted surgery technology. Smaller incisions are less traumatic in the body resulting in less pain, fewer complications, and a faster return to normal activities.

Mako SmartRobotics™

Enables orthopedic surgeons to have a more predictable surgical experience with increased precision and accuracy, resulting in better outcomes for patients who need a partial or total knee replacement or a hip replacement.

2026

BOARD ACTIONS SUMMARY

JULY 15TH – BOARD OF DIRECTORS

EXECUTIVE SESSION

BOARD ACTIONS

• 0 Member Dispute and Disciplinary Matters

• 17 Legal Matters

• 0 Contracts

• 0 Personnel Matters

JULY 15TH – BOARD OF DIRECTORS OPEN SESSION

BOARD ACTIONS

• Approved the resolution to record a lien for accounts 068101, 0975-01, and 0980-02.

• Approved recoding the cost of obtaining a City of South Lake Tahoe (CSLT) permit for the Islanders 2 Utility Project in the amount of $34 from Islanders 2 Operating to Islanders 2 Reserves.

• Approved recoding the cost of obtaining a City of South Lake Tahoe (CSLT) permit for the Islanders 2 Utility Project in the amount of $957 from Islanders 2 Operating to Islanders 2 Reserves.

• Approved the Haen Constructors Change Order for the Islanders 2 Lateral Lines Project for Landscape restoration in the amount of $29,452.50 plus a 20% contingency for a total amount of $35,343 to be funded from Islanders 2 Reserves.

• Approved Alpenglow Tree Service for an Islanders 3 Tree Health Assessment for a cost of $500 to be funded from Islanders 3 Reserves.

• Approved Bala Ventures for Islanders 3 tree stump grinding for a cost of $350 to be funded from Islanders 3 Reserves.

• Approved Signs of Tahoe for reinstallation of refurbished posts and skins for the Islanders 3 Cove sign for a cost of $2,370 to be funded from Islanders 3 Reserves.

• Approved Hatch Electric for electrical work on the Tahoe Marina Shores (TMS) shed for a cost of $819 to be funded from TMS Reserves.

• Approved Hatch Electric for electrical work on the Tahoe Marina Shores (TMS) trash enclosure electrical box for a cost of $125 to be funded from TMS Reserves.

• Approved Dumalag Constructors for Tahoe Marina Shores (TMS) deck inspections for a cost of $1,000 to be funded from TMS Reserves.

• Approved Signs of Tahoe for replacement of Water Delivery System (WDS) signs for a cost of $3,377 to be funded from WDS Reserves.

• Approved the purchase of Water Delivery System (WDS) test sample supplies from Western Nevada Supply for $7,954 to be funded from WDS Reserves.

• Approved the purchase of Water Delivery System (WDS) test sample supplies from Western Nevada Supply for $2,684 to be funded from WDS Reserves.

• Approved Haen Constructors for the East Garmish Boat Ramp repairs for a cost of $9,653 to be funded from Water Quality Reserves.

• Approved Summit Fire for the Cove 1 Annual Alarm and Sprinkler system inspection for $2,400 plus a 20% contingency for a total cost of $2,880 to be funded from Cove 1 Reserves.

• Approved recoding a reimbursement to a Cove 3A owner from Cove 3A Operating to Cove 3A Reserves for bulkhead cleanup near their unit in the amount of $1,800.

• Approved Chavez plumbing for Cove 3A sewer clog repair for a cost of $500 to be funded from Cove 3A Reserves.

• Approved Bala Ventures for Cove 3B stump grinding for a cost of $1,960 to be funded from Cove 3B Reserves.

• Approved the purchase of replacement parts for the pool shark cleaner for a cost of $1,164 to be funded from Common Reserves.

• Approved the Earth and Stone change order for updates to the Texas Lot Fence project engineering plan in the amount of $15,500 to be funded from Common Reserves.

• Approved the Earth and Stone change order for additional materials for the Texas Lot Fence project in the amount of $3,700 to be funded from Common Reserves.

• Approved Hatch Electric to install power to the front gate of the Texas Lot for a cost of $5,700 to be funded from Common Reserves.

• Approved Hatch Electric to install power to the Milffoil test area at the Texas Lot for a cost of $5,700 to be funded from Common Reserves.

• Approved Alpenglow Tree Service to remove 6 trees near the Ala Wai pickleball courts for a cost of $4,070 to be funded from Common Reserves.

• Approved Alpenglow Tree Service to grind tree stumps near the Ala Wai pickleball courts for a cost of $1,500 to be funded from Common Reserves.

• Approved Alpenglow Tree Service to remove 2 trees near

the pavilion for a cost of $3,320 to be funded from Common Reserves.

• Approved Tahoe Outdoor Living for granite replacement for a cost of $509 to be funded from Common Reserves.

• Approved Bala Ventures for pavilion tree stump grinding for a cost of $3,750 to be funded from Common Reserves.

• Approved Bala Ventures for trees stump grinding near the volleyball court and playground for a cost of $4,796 to be funded from Common Reserves.

• Approved Bala Ventures for tree stumping grinding near office for a cost of $2,070 to be funded from Common Reserves.

• Approved Haen Constructors to remove dirt spoils from Texas lot and wet well work for a cost of $4,258 to be funded from Common Reserves.

• Approved Hatch Electric for work on the Venice tennis court lighting for a cost of $313 to be funded from Common Reserves.

• Approved the purchase of a parking permit sign from Signs of Tahoe for a cost of $734 to be funded from Common Reserves.

• Approved a transmission repair on a landscaping truck at Michael Hohl Motor Company for a cost of $4,063 to be funded from Common Reserves.

• Approved the purchase of paver mats and sandbags from Tahoe Outdoor Living for a cost of $346 to be funded from Common Reserves.

• Approved the purchase of compost from Tahoe Outdoor Living for a cost of $106 to be funded from Common Reserves.

• Approved the purchase of granite from Tahoe Outdoor Living for a cost of $174 to be funded from Common Reserves.

• Approved the purchase of flagstone from Tahoe Outdoor Living for a cost of $2,171 to be funded from Common Reserves.

• Approved the purchase of flagstone from Tahoe Outdoor Living for a cost of $4,201 to be funded from Common Reserves.

• Approved the purchase of dust bags from Tahoe Outdoor Living for a cost of $204 to be funded from Common Reserves.

• Approved the purchase of additional dust bags from Tahoe Outdoor Living for a cost of $2,171 to be funded from Common Reserves.

• Approved the purchase of a 1-gallon techniseal from Tahoe Outdoor Living for a cost of $454 to be funded from Common Reserves.

• Approved the purchase of compost from Tahoe Outdoor Living for a cost of $82 to be funded from Common Reserves.

• Approved the purchase of additional compost from Tahoe Outdoor Living for a cost of $82 to be funded from Common Reserves.

• Appointed Ted Lamph to the Townhome Oversight Committee (TOC).

• Authorized the requested increase in the Islanders 1, Cove 1, and Cove 2 townhome subdivision operating budgets to cover an increase in pest control services for those subdivisions.

• Authorized a contingency plan for the transfer of 1,923 sq. ft. of coverage from APN 022-083-001 to APN 022-210-026 with the understanding that this will require a project area deed restriction for coverage purposes causing the two lots to be joined regarding coverage in perpetuity, subject to other coverage reduction options not being viable for this project.

• Approved the $36,850.75 of Q1 and Q2 income tax expenses reclassification from operating to the applicable reserve cost centers as presented in the allocation schedule.

• Approved reclassifying Tahoe Marina Shores (TMS) landscape expenses from TMS operating to TMS reserves in the amount of $5,210.93.

• Authorized an annual contract with Alosant for TKPOA’s website vendor for a cost of $24,784.32 and a one-time implementation cost of $7,500 for a total of $32,284.32 to be funded from Operating GL Account 19120TK Communications; further authorization for an anticipated 5% annual increase, estimated $26,023.54-year 2 annual cost and to authorize a contract with Sierra Drone Concepts for 4-seasonal drone video footage and photo packages for $595 each for a total of $2,400 to be funded from Operating GL 19120TK Communications.

• Authorized a 28-day membership review period for proposed changes to ACC Rule Sections 7, 10, 12, 13, and 15.

• Authorized the purchase of an additional Enforcement Patrol vehicle at a cost of $34,351 with a 20% contingency of $6,870, for a total approved expense of $41,221 to be funded from Common Reserve GL 19527TK.

TOWNHOME ROOF SAFETY REMINDER:

Protect Our Warranty

CRITICAL WARNING: NO UNAUTHORIZED ROOF PENETRATIONS

Several of our townhome communities recently received a brand-new roof. These major investments come with a comprehensive 20-year manufacturer warranty.

This warranty protects all homeowners from expensive repair costs. However, any unauthorized roof penetration immediately voids the entire warranty for that roof section.

WHAT IS STRICTLY PROHIBITED?

Any new penetration of the roof. Owners must utilize the existing vents and chases for all approved projects.

THE FINANCIAL RISK TO YOU

If a homeowner punctures the roof, the warranty is canceled. If a leak occurs later:

• The individual homeowner will be held financially responsible for all repairs.

• The HOA will pass all related interior damage costs to that homeowner.

• Unapproved modifications will be removed at the owner's expense.

THE PROPER APPROVAL PROCESS

We understand the need for upgrades. Please follow these steps to keep your townhome community safe and compliant

Submit an ACC Form: Fill out and submit an ACC Application before starting any exterior work. This can be submitted online, mailed in or dropped off at the TKPOA office.

Thank you for your cooperation in preserving our community property and helping keep our association fees low.

I will be happy to send you a vendor list and the appropriate ACC application to help you get started correctly.

TEXT OF PROPOSED

(Deletions are shown in strikethrough type and additions in boldface underlined type)

OWNERS ASSOCIATION

At the July 15th, 2026 Board meeting, the TKPOA Board of Directors approved the following proposed changes to the Association Architectural Rules to be posted for a 28 day membership review period. These changes will be considered for adoption at the August 19th, 2026 Board of Directors Meeting. If you would like to provide any feedback to the Board prior to approval, please email your comments to Operations Manager Heather Blumenthal at heather.blumenthal@ fsresidential.com, or submit them in person at the TKPOA Pavilion Office.

PURPOSE OF CHANGE:

To clarify Architectural Control Rules to be in conformance with current practices for architectural approvals and align with recent changes in architectural design proposals and City of South Lake Tahoe requirements. The proposed rule changes will permit owners to expand broader architectural designs for the overall aesthetic of the Tahoe Keys as well as provide clarification on what the acceptable standard is for exterior design contrast; landscape fabric installation; AC units; property line and setback delineation when installing, relocating, or reconfiguring boat docks; and bear boxes.

CHANGES

SECTION 7 – EXTERIOR BUILDING MATERIALS AND FINISHES

07.07 Exterior Finishes and Contrast Requirements:

a. All exterior surfaces including trim, stairs, railing and garage/front doors must be painted, stained, or finished to complement the house and the surrounding neighborhood.

b. Each residence must demonstrate visual contrast in its exterior treatment. Contrast may be achieved through one or more of the following methods:

i. Contrasting trim against body color, as traditionally applied

ii. Contrasting accent elements, including doors, shutters, fascia, soffits, or porch features

iii. Material contrast, including stone, brick, wood, or other approved materitals applied to portions of the exterior

iv. Architectural feature contrast, including gables, dormers, accent walls, or material transitions

v. Tonal contrast within a single-color family, where the differentiation is clearly visible

vi. Other methods reviewed and approved by the ACC

c. Exterior schemes that present as monochromatic without discernible contrast through any of the methods above are not permitted.

d. Final approval of color and finish selections rests with the ACC, which will consider overall composition, neighborhood context, and architectural integrity of the design.

Single color siding, trim, and window frame will not be accepted.

SECTION 10 – LANDSCAPING

10.12 It is the property owner's responsibility to keep landscaping free from weeds/debris and well maintained. Permeable landscape fabric must be installed underneath gravel, dg, bark, and wood chips, and other zero-scape landscape materials to prevent weed growth. 2 layers of landscape fabric is recommended.

SECTION 13 – BOAT DOCKS AND OVERWATER PLATFORMS

13.01 Plans, including an engineered boundary line survey with setback measurements, for all dock construction or modification must be submitted to the ACC for approval prior to commencement of construction, modification or relocation. A compliance deposit and review fee is required at the time of plan submittal.

SECTION 12 – EXTERIOR LOT ACCESSORIES: JACUZZIS, HOT TUBS, SOLAR PANELS, GENERATORS AND AIR CONDITIONER/HEATING UNITS

12.03a A/C Unit max decibel ratings shall not exceed rating limit set by the City of South Lake Tahoe (CSLT). ACC utilizes the CSLT calculation to determine decibel ratings, which requires data to be provided on the application so that this calculation can be completed. A list of approvable units can be provided upon request.

SECTION 15 MISC. PROVISIONS FOR EXTERIOR GROUNDS, STORAGE, AND STRUCTURES

15.02a Bear Boxes may be considered under the following circumstances:

• Must be approved by ACC.

• May not be positioned within side or rear setback areas.

• May not be placed closer than 10 feet of the front curb.

• May be placed where they can be screened from view from the street and neighboring properties.

• Installations accommodating more than 3 standard garbage cans will not be allowed

• A standard 3 (three) 30-gallon can bear box is the maximum size permitted.

» Larger, single bear boxes may be permitted for rental properties exceeding 3,500 sq. ft. as required by the City of South Lake Tahoe.

PRESIDENT’S MESSAGE

and I very much appreciated all that it means to have celebrated our 250 years of Independence. We are fortunate to live in a great country which was won, defended, and improved by a host of people that refused to outsource citizenship. Many of you came to the Keys this year to celebrate as well. It was a wonderful holiday in Tahoe Keys!

MONTHLY UPDATE:

Drinking Water. Haen Construction has been awarded both the pipeline and well site projects, and is at work on preliminary paperwork; contracting, bonding, and submittals. Physical work should start in August. For the well site project, we are working to resolve a “coverage” issue that is holding up the TRPA permit, but expect to have that behind us soon.

Bulkheads. Recently, notice went out to all Cove 5 owners that an emergency special assessment is anticipated, at a cost of approximately $100k per owner, to fund their bulkhead replacement due to a health and safety threat. The Board has not authorized this special assessment yet, and action will be taken at an upcoming

Board meeting. No determinations have been made regarding whether coves 3b and 4 constitute a health and safety threat, so we don’t know whether those will be funded by special assessments (requiring member vote), or emergency special assessments (no vote).

Common Area Lot Sale. We expect to open bids from members in good standing for the common area lot at 2069 Slalom Court at the August board meeting.

Venice Tennis Court. Construction has been completed on improvements to the sport court at Venice and Emerald. The court has been set up for one tennis court and 2 pickleball courts. A number of neighbors have concerns about increased noise associated with pickleball, so will limit hours to 9-5 and require soft paddles and balls. We will see how this works for the rest of 2026 and go from there.

Boat Sticker Program. The Rules and Enforcement Committee brought a new version of the boat sticker program before the board at the July meeting, with a request to release it for another 28-day Member review. The board voted 3-3, so the motion did not pass. The R&E committee could potentially bring another version back before the board at a later date, but that is their call.

Replacement, the 3rd R. Once an agency has constructed a civil works infrastructure project, good practice calls for subsequent annual budgeting of OMRR&R, which stands for operation, maintenance, repairs, rehabilitation, and replacement. However, very few public agencies actually do budget for all of those elements. In fact, most budget for just O&M and repairs. Then they beg for State or Federal dollars to cover rehabilitation or replacement. Begging is not a reliable strategy. As you read in the paper, infrastructure is aging and failing in cities nationwide. The aging is wholesale and endemic, especially in the older eastern cities.

Almost no city, county, special district, state, or federal agency budgets adequately for replacement, the dreaded 3rd R. If they did, your taxes would be double or triple what they are now (except for the Federal government, which just borrows and borrows).

But TKPOA does plan for and fund all components of OMRR&R. The Davis Stirling law, which governs HOAs, requires “reserve studies” to be prepared and periodically updated, which plan and budget for all three Rs. However, there are four key weaknesses in the process: (1) Reserve studies are seldom adequately “ground truthed” due to limited study budgets, so unique circumstances are not always caught, (2) Things don’t wear out or fail on schedule, so a 2040 replacement sometimes gets moved up to 2030, for instance, (3) Standard regional or nationwide inflation factors are used to project costs and revenues in the future, and (4) There is no law requiring how much of reserves must be funded.

In the last few cycles of Reserve Study updates, we have been putting more effort into ground truthing. We have a complex HOA with unusual assets like bulkheads, water pipes, and water wells, and we have unusually complex permitting requirements (translation: higher cost, and schedule delays), so staff needs to be more hands-on with the reserve study consultant. Projecting inflation is still a guessing game, and we have found that construction costs in Tahoe inflate far more than the consumer price indices. As far as level of reserve funding, a few years ago, we were standing at approximately 7% of projected costs in common reserves. 7%!!! The board then set a near-term goal to get up to 25%, which we have now achieved in a number of reserve accounts. The new goal is 50%, then we will go for 75%.

We have 23 different reserve accounts: 7 for common, 1 for each of the 12 townhome subdivisions, and 4 for other

subdivisions. Those budgets and balance sheets are kept strictly distinct and separate. When reserves are insufficient to fund a needed project, we turn to special assessments, which require a vote of the affected members, or emergency special assessments when there is a health and safety risk or mandatory charge like a legal judgement.

People ask why assessments are so high. It’s because we are a 60-year-old community that is having to address our replacement liabilities all at once without a state or Federal handout. We are confronting the dreaded 3rd R.

Pavillion Changes? A current survey posted on Nextdoor by Member Kimberly Moore asks people for input on whether to convert the Pavillion to a clubhouse, whether to rent it out to the public, etc. Currently the Pavillion is primarily used as the TKPOA office and board room, and some Members rightly question whether that is the highest and best use of such a prime piece of real estate. This topic has come up several times in the past, the last time just a few years ago. The board at that time was enthusiastic about converting it (more likely tearing it down and rebuilding it) to a clubhouse, but the overwhelming financial demands of replacing our 60-year-old infrastructure with painfully underfunded reserve funds meant that we would have to put off doing cool things for at least a decade.

Once we get critical replacements completed, we’ll likely tee up the Pavillion topic again. In the meantime, here is some food for thought regarding public use. This applies to all of our common areas and facilities, by the way:

1. ADA compliance. As a private club, we are not mandated to meet Americans With Disabilities Act requirements. If we open a facility up to the public, we open up the ADA door; compliance, lawsuits, etc.

2. Member rights. If we were to rent out the new clubhouse to the public for, say, 8 weekend days out of the summer for weddings, parties, and such, that would be great for revenue, but bad for Member access. Some Members would object to having reduced or impaired use of this common area/facility.

3. Insurance. Renting to the public would increase our risk and insurance costs. Maintaining insurance is very difficult as it is.

These may not be deal killers, but they are complications that would need to be addressed. We will need a strong Member outreach program to draw out ideas and opinions when it comes time to tackle the clubhouse issue. In the meantime, I’m looking forward to see what Kimberly Moore’s survey turns up!

ASSESSMENT COLLECTIONS UPDATE

Hello Tahoe Keys Residents!

This is a friendly reminder that the first quarter assessment was charged on April 1st, 2026! Please be sure to check your account statement and disclosure documents for the 2026 Budget and Quarterly Assessment amount. The 2026 Annual Disclosure has been mailed to all members and is posted on the TKPOA website. The information needed to set up assessment payments can be found below and is listed on your quarterly statement.

PAYMENT OPTIONS ARE:

1. ClickPay – FirstService Residential’s online payment service provider. You can access ClickPay by visiting https://login.clickpay.com/firstservice. Please note that ClickPay charges a service fee depending on form of payment.

2.       Bill Pay – Your bank’s bill pay service. If using this service, please enter the following: name, address, and include your 8-digit Account Number on your bank’s website when using its bill pay service:

Tahoe Keys Property Owners Association c/o FirstService Residential PO Box 30354, Tampa, FL 33630

Please note that your account number with FirstService is different from your previous TKPOA account number. Your FirstService account number is the same as the Customer ID number listed on your quarterly statements.

3.       Paper Check – Mail a Check to the address above. Include your FirstService remit slip from your monthly statement and your 8-digit FirstService/TKPOA account number.

The Association does not accept assessment payments at the on-site Pavilion office. Payments that are dropped off at the Pavilion office will be mailed to the lockbox address, PO Box 30354 for processing. Members are encouraged to mail their payments directly or utilize the online payment option to avoid late fees and interest charges.

E-STATEMENTS

By default, the assessment statements will be sent as a hard copy; if you would like to sign up to receive your future assessment statements electronically, please navigate to: https://estatements.welcomelink.com/ fscalifornia to sign up.

ASSESSMENT PAYMENT FAQS

Q: How are assessment charges applied to my account?

A: Regular quarterly assessments are due based on the following schedule each year:

• First Quarter due January 1st, considered delinquent if received after January 30th.

• Second Quarter due April 1st, considered delinquent if received after April 30th.

• Third Quarter due July 1st, considered delinquent if received after July 30th.

• Fourth Quarter due October 1st, considered delinquent if received after October 30th.

Assessment charges, for regular or special assessments, are not applied to owner accounts until the respective due dates. Using the regular quarterly assessment as an example, the first quarter assessment will not be charged to an owner’s account until the January 1st due date.

Q: When do late fees and interest charges apply?

A: Late fees and interest charges for delinquent payments are charged 30 days after the assessment due date. Reference the regular quarterly assessment schedule.

Q: What happens if I pay my assessments early?

A: Early payment of assessments is not required, however, for those owners who choose to pay their assessments prior to the due date, a credit will temporarily show on your account until the assessment due date.

Q: How should I make my check out for my assessment payments?

A: Checks and online bank bill pay payments should be made out to the: Tahoe Keys Property Owners Association or TKPOA.

Note: To ensure your payment is applied correctly to your account, include your Tahoe Keys account number in the check memo section for check and online bill-pay payments submitted. Please check that you are using your new FirstService account number.

Q: There are multiple charges on my account. What are they all for?

A: Reference the Statement Outline below:

• Townhome Assessment – for townhome owners only, this is the Operating and Reserve portion

of the quarterly assessment specific to the Townhome Cove Subdivision.

• Quarterly Assessment – this is the Common Operating and Reserve portion of the total Common quarterly assessment.

• Water Quality Assessment - this is the Water Quality Operating and Reserve portion of the total Common quarterly assessment.

• Water Company Assessment – this is the Water Company Operating and Reserve portion of the total Common quarterly assessment.

• Channels and Lagoons – this is the Reserve portion of the total Common assessment for the Channels and Lagoons account. These are funds that go towards dredging and bulkhead projects for the East and West Channels.

Q: Who do I contact for questions on my account?

A: For account questions, members should contact the 24/7 Customer Care Center at (800) 428-5588. On-site staff is also available at info@tahoekeyspoa.org or (530) 542-6444.

Q: I am having issues with my ClickPay account, who do I contact for assistance?

A: For assistance with ClickPay, members should contact ClickPay customer support directly at (888) 354-0135.

TAHOE KEYS PROPERTY OWNERS ASSOCIATION

IRRIGATION SCHEDULE – SINGLE FAMILY HOMES AND TOWNHOMES

IRRIGATION SCHEDULE

SCHEDULE A

Group 1 (red)

Group 2 (teal)

Group 3 (green)

Group 4 (purple)

Group 5 (brown)

Group 6 (blue)

Group 7 (yellow)

Group 8 (pink)

Group 9 (orange)

Venice Drive, Tuolumne Drive, Lassen Drive, Shasta Court, Dana Court, Dover Drive and 15th Street

Alpine Drive, Cascade Court, Cathedral Court, Genevieve Court, Tahoe Keys Blvd, Danube Drive, Morro Drive, Monterey Drive and Lucerne Way

Texas Avenue, Whitney Drive, Aloha Drive, Daggett Court, and Carson Court

Capri Drive, Inverness Drive, Catalina Drive, Kokanee Way, Crystal Court, and Lido Drive

Beach Drive, Beach Lane, Beach Court, White Sands Drive, Balboa Drive, Marconi Way, and Garmish Court

Lighthouse Shores Drive, Emerald Drive, Christie Drive, Traverse Court, Slalom Court, Wedeln Court, and Weir Way

TKPOA East Channel Townhomes: Cove 1, Cove 2, Cove 2A, Cove 3A, Cove 3B, Cove 3C, Cove 4, Cove 5, Tahoe Marina Shores (TMS

TKPOA West Channel Townhomes: Islanders 1, Islanders 2, and Islanders 3 and Lighthouse Shores Common Area

TKPOA Owned Common Areas, Mt. Tallac Village 3 (South Tahoe Public Utility District Service)

Sunday, Tuesday, and Thursday 1:00AM-3:00AM

Sunday, Tuesday, and Thursday 5:00AM-7:00AM

Sunday, Tuesday, and Thursday 11:00PM-1:00AM

Monday, Wednesday and Saturday 1:00AM-3:00AM

Monday, Wednesday and Saturday 5:00AM-7:00AM

Monday, Wednesday and Saturday 5:00AM-7:00AM

Sunday, Tuesday, and Thursday (Cove 5 Friday) 8:00AM-11:00AM

Monday, Wednesday and Saturday 8:00AM-11:00AM

Monday, Wednesday and Saturday 8:00AM-11:00AM

At the June 17th, 2026, Board meeting, the Board of Directors approved a revised irrigation schedule for the Association’s Common Areas. This revised schedule supports maintaining common area landscaping and limits common area irrigation during member property irrigation time periods to support the limited capacity available from TKPOA’s water wells.

These schedules comply with TKPOA Operating Rules: Section 10 Water Conservation Rules for Landscape Irrigation for all TKPOA Water Serviced Properties and Commercial Customers of the Tahoe Keys Water Company.

This Operating Rule extends to all TKPOA Common Areas, all Cove Townhome landscaping, all Single-Family home landscaping, and commercial water customer properties landscaping.

Landscape irrigation of lawn, turf, and plant material including shrubs, flowers, trees, and foliage is allowed in accordance with these Irrigation Schedules which are required by the limited capacity available of TKPOA’s water wells and TKWC Water Service.

COMMON AREA IRRIGATION SCHEDULE

SUBMITTING A SERVICE REQUEST

To submit a Service Request for a common area or the exterior of a townhome, please log in to your Community’s Connect Resident Portal at:

https://tkpoa.connectresident. com/

You may also scan the QR code with your phone.

Once logged in, click on “Service Request” and select one of the following options,

• Common Area/Parks

• Cove 5 Townhomes 1-77

• Cove 1 Townhomes 168-187

• Indoor Pool/Outdoor Pool

• Cove 2 Townhomes188-207

• ISL 1 Townhomes 294-302

• Cove 2A Townhomes 208-236

• ISL 2 Townhomes 276-293

• Cove 3A Townhomes 146-167

• ISL 3 Townhomes 303-335

• Cove 3B Townhomes 92-110

• TMS Townhomes 237-275

• Cove 3C Townhomes 111-145

• Cove 4 Townhomes 78-91

• Townhome Oversight Committee Agenda Item Request

Please provide a detailed description of the service request and upload any relevant photos. You will receive status updates via the email address associated with your account as the request progresses.

If you do not have access to the Community’s Connect Resident Portal, please submit your service request by calling 1-800-428-5588

PUBLIC SAFETY POWER SHUTOFF (PSPS) PREPAREDNESS

Liberty is committed to maintaining and operating a safe and resilient power grid for our communities. As the fire season is upon us, we want to share some of the safety measures we are taking to reduce the risk of wildfire for our communities, as well as some steps you can take to be prepared.

At Liberty, the safety of our customers and communities is our top priority. Some safety measures Liberty may take include:

A public safety power shutoff (PSPS) is a last-resort safety procedure used to proactively turn off power when and where conditions present an increased wildfire risk.

An emergency de-energization is when there is an existing wildfire, and Liberty may turn off power immediately if that wildfire threatens infrastructure or when requested by firefighting agencies.

Update your contact information to receive updates

Here are some other ways you can be prepared in the event of a wildfire:

• Assemble an emergency kit and plan, which includes planning for any medical needs that may be impacted by a loss of power. Consider obtaining a backup power source for medical equipment requiring electricity.

• Keep your cell phones, other electronic devices, and backup batteries fully charged.

• View outage updates on our outage map to check the status of a power outage, see how many customers are affected, and find the estimated restoration time (ERT).

For additional information about Liberty’s wildfire mitigation efforts and resources that may be available to you, scan the QR codes below.

Wildfire Mitigation

Liberty will attempt to provide customers that may be impacted by a PSPS or emergency de-energization with as much notice as possible. For this reason, it is important to keep your email and phone number up to date so you don’t miss alerts. San the QR below to update your contact information or call 1-800-782-2506 and a customer representative can assist you.

Our notification system will text, email, and call the contact information listed on your account. Confirming you receive these notifications is important. Please add these contacts to your phone and email so you don’t miss the alerts:

• Phone: 888-858-1081

• Email: liberty@notifications.onsolve.com

Here’s how to confirm you received our message:

• Text: Reply with the number 1

• Email: Click the link in the email

• Phone: Press 1 at the end of the call

TOWNHOME CORNER

THE "KEYS" TO FINDING WHAT YOU NEED TO KNOW ON THE WEBSITE

Need to find your cove’s specific information?

A lot of information concerning townhome cove owners has been posted on the website. Here are the steps to access this information:

• Go to www.tkpoa.com

• Sign in (on the right side)

• Click on the tab “Docs”

• Select “Documents”

• Select “Townhome Oversight Committee” from the menu

• In this folder are the following (select and then look for your Cove’s folder):

» Cove Financial Reports

» Cove Newsletters

» Cove Town Hall Presentations

» Meeting Agendas

» Property Insurance

» Townhall Surveys

» Prior Cove Advisor Meeting Documents

Need to submit a Workorder or TOC Agenda Request?

Click on header "Townhomes”.

• Select “Work Order” to submit a work order, snow removal or call request.

• Select “Agenda request” to submit an item for the next TOC meeting.

Need the zoom link for an upcoming meeting?

Click on the header "News"

Select "Events.”

Scroll down to see the calendar, search for the date, and click on the event to find the zoom link.

Looking for a proposed rule or policy change?

Click on the header “Docs”

Select “Documents”

Select “Rules & Procedures”

Select “Rule Change Notifications”

WANT TO PAY DUES ONLINE?

Click on header “Pay Dues”.

A new window will open on the FSR Click Pay website. You will need to sign in with your Click Pay user ID and password to proceed.

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