JULIAN DELIA 79702945
JUSTANOTHERDESIGN@GMAIL.COM
GoodCleanFun is a non profit organistion who’s aim is to help promote & progress the community of BMX in Malta. Through BMX works shops, events and our own merchandise we help raise money to fund the expansion of riding facilities across the island.
PRINT&WEB Apparell Design, Installation of Wordpress, Screen Printing & Brand Management via Social Media. www.goodcleanfun.biz
Self published photobook documenting Goodcleanfun’s activities throughout 2018
TALES OF A BLOODYMARY - https://vimeo.com/63284632
SOCIAL MEDIA GoodCleanFun is one of my creative outlets driven from my involvment in the BMX community. BMX has been a part of my life for the past 20 years, I am drawn to the do it yourself mentality & creating things with your own hands. Our movement is made up of a collective of musicians, skateboarders, street artists and BMXers. Throughout the years I have documented a large majority of the local BMX scene, with most of the footage being edited into video parts. With the internet and social media becoming such a large part of our everyday lives, it allowed me to create an online space which together with my friends we could call our own, connecting our scene with the rest of the world. www.goodcleanfun.biz
VIDEO PHOTOGRAPHY BurnOn is a street artist from Denmark and a very close friend of mine. I was lucky enough to meet him while I was documenting a local Graffiti Jam in 2013. In 2014 his sponsors financed a trip around several countries in Europe with Malta being the main spot. He had a particular idea in mind for a series of photos of his finished work. He wanted to use minimal lighting, and a flaming can of paint as the light source. A series of 14 photos where taken, printed in large format and exhibited in Denmark.
BEHIND THE SCENES VIDEO - https://vimeo.com/117258857
BurnOn “Street Ammo Tour” - Photography
BurnOn “Street Ammo Tour” - Photography
BURNON SUMMER TOUR VIDEO - https://vimeo.com/143321920
VIDEO PHOTOGRAPHY
During his month stay in Malta I followed BurnOn documenting his adventures scouting for barren walls and the entire painting process which was then put together as a video and shared online to help promote the exhibition.
BurnOn “Street Ammo Tour” - Photography
VIDEO PHOTOGRAPHY Chris De Souza Jensen Aka Sea Puppy is one of Malta’s most prominent street artists with a very distinct style. Coming from a Skateboarding background Chris and I knew each other before we started ‘working’ together. Being surrounded by such incredible art I find it hard to call it work, seeing his work and other street artists inspires me to want to create something myslef. For his first solo exhibition I filmed & edited a short biography where he talks about his influences, artwork and his upcoming exhibition “Tales of a Bloody Mary”.
TALES OF A BLOODYMARY - https://vimeo.com/63284632
Are you ready for summer?
SmoothShapes
by Persona
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SmoothShapes, the longer-lasting, cellulite treatment: • • •
Restores smooth, tight skin & stimulates healthy cells Is a comfortable non-invasive treatment that’s painless & relaxing, with no downtime Creates more confident self-assured women
SmoothShapes @ €40 / session
42, Marina Court, Sir Ugo Mifsud Street, Ta’ Xbiex 21340366 | 79340366 persona.com.mt | info@persona.com.mt Persona Med-Aesthetic Centre
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LOYALTY CARD
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Print work related to upcoming campaigns as well as day to day servicing of corporate account needs.
THIS CARD ENTITLES YOU TO A RANGE OF DISCOUNTS AVAILABLE ONLY TO OUR VIP CUSTOMERS.
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FADES stubborn discoloration ENHANCES resistance to new pigment IMPROVES luminosity for renewed radiance
12.12.15
PRINT&WEB When approached by the client for this particular job, all they had was a name & a vision that ‘Gorgeous’ would have a handwritten yet clean look. Along with the logo development, I also created the web interface for their e-Commerce site along with accompanying imagery. Once the visuals where approved all layouts where then passed onto the web-developer who implemented the site online.
PRINT ZETA are a group of international finance experts with offices based around the major financial captials of the world. In order to further develop their client portfolio they wanted to create a brochure which could be both used both in print format aswell as online. This particular financial market is a niche one where ZETA offer sophisticated and bespoke financial services.
Z E TA- H O L D I N G S .C O M
WHO WE ARE Our knowledge and experience provide us with the neccessary tools to guide you towards the right path. Our experts are well versed in most financial disciplines pertinent to advising, structuring and assisting clients execute business transactions. Zeta advises and assists clients during all phases of their business cycle and ensures that their goals are met in a seamless and professional manner. Zeta is especially well attuned to the shifting legislative landscape across Europe. With our help you can access this insight with greater ease and implement solutions that might otherwise remain beyond your grasp. Zeta and its specialized licensed affiliates are owned by management; the firm’s independence provides dynamic internal resources that are channeled to best serve our clients’ interests. Z E TA- H O L D I N G S .C O M
SERVICES Zeta is strategically located in a number of jurisdictions which apart from being key financial centres, they also cover an array of time zones. Multi-Family Office Our entire range of services is grounded in a deeper understanding of the client family’s specific requirements, a knowledge built on quality relationships usually developed over many years. At Zeta we support our clients with consistent planning and implementation of their family governance system. By teaming up with the client, we are able to define values, structures and processes that are aimed towards achieving a shared objective in both a transparent and efficient manner. Zeta provides independent assistance in developing a successful family governance system. By teaming up with expert global investment managers, we develop integrated, customized solutions for all your financial affairs.
Fund Formation and Management Zeta’s aim is to ensure that our clients achieve their objectives. This we can achieve with the vast experience and hands on approach that our advisors can offer across the Zeta platform. Our delivery is practical and efficient, ensuring it is tailored to our client’s needs. At Zeta our specialist advisors can provide you with sound practical advice to funds, their managers, service providers as well as their investors. With our extensive experience advising on a wide variety of funds and related investment vehicles and products, we are well positioned to provide guidance within the sector.
Corporate
Financial
Zeta strives to set the standard in corporate services. Thanks to our focus on quality, we aim to exceed our clients’ expectations and assist our clients – whether they’re wealthy individuals, families or corporate entities.
Zeta’s objective is to assist our clients to maximize their investment through customized, cost-effective, and flexible financing solutions. Our aim is to provide our clients with the most beneficial solution to finance their investment.
Throughout our Offices and our international links with various service providers, we have the knowledge and on-the-ground presence you need to succeed.
At Zeta, our Financial Services unit comprises of individuals who are highly experienced and focused on utilising their expertise in three main areas:
Whatever we do for you, you can trust us to always act with uncompromising integrity, quality, personal service and attention to detail. To deserve the trust of our clients, we work in partnership to develop the most suitable solutions.
Z E TA- H O L D I N G S .C O M
Z E TA G I B R A LTA R , S U I T E 7, H A D F I E L D H O U S E , L I B R A RY S T R E E T, G I B R A LTA R 4 3 A / 1 S A I N T PAU L’ S B U I L D I N G S , W E S T S T R E E T, VA L L E T TA , V LT 1 5 3 2 , M A LTA Z E TA- H O L D I N G S .C O M
Premium Call Centre Services You’ll just Love working with us
Treating each customer as an individual.
Here’s why... We offer a fun, multicultural and diverse environment with attractive performance bonuses, health insurance, and all the tools and training you need to succeed and develop your career further.
We’re now recruiting • • • •
Telephone Sales Advisors Fashion Content Moderators (Part Time Basis) Content Moderators Accounts Executive
• Contact Centre Agents – English Speaking Russian Speaking French Speaking German Speaking Maltese Speaking
We would be happy to receive your resumé and work experience details by no later than 31st March.
#centrecomlife
Our strength is in our people Trevor Westacott, Head of Business Development, Centrecom There is an overwhelming volume of data that clearly supports the idea that a sound people strategy is key to delivering solid bottom line results to companies today. Such companies outperform their competition in every category including cost saving, staff retention and bottom line growth. Why is it so important to have a clearly defined people strategy? Exactly for the same reasons we set goals and business strategies. Without clear direction on who we are as employers, prospective employees, managers and team members will define their own parameters and will apply company culture as they deem fit instead of embracing it as the definitive road to collective success. At Centrecom our people strategy is really nothing more than a set of guidelines routing our employees onto the road to a great company culture. It defines who we are as a company and who we want in our organisation and more importantly who is not the correct fit in order for us to achieve our goals. Once we have selected the best team players, we then ensure that we are developing them to their full potential. Leadership programs,
talent management and exceptional human resources programs will ensure that employees deliver way beyond the levels they were recruited at and when the time comes for them to move on, they leave stronger than when they arrived as fully fledged brand ambassadors. Our leadership program is designed to empower our ‘people who manage people’ and to prepare them for senior positions in the organisation as it grows and develops. We noticed early on that our employees want to be part of the fibre of our organisation, they want to help us grow and in return we want to help them grow into the best they can be. Hiring great people today is a challenge as there are so many options out there. We are no longer competing in a small national market. The local market has been internationalised and globalisation has people moving around the globe. At Centrecom we understand that a great company culture, great development programs and a great environment to work in, are key to ensuring that we attract great people to join us. Our Goal? Become the employer of choice within the customer services solutions provider industry.
What our people say about us... Gilbert Cousineu | Contact Centre Agent
What Makes a
Great
Centrecom Employee?
The Top 10 Traits Mr & Ms plus +
All companies go through great times and more challenging times. We want people who will help us weather the storms and help us celebrate our victories.
Hungry for Knowledge We want our employees to grow, develop and learn new skills.
Elastic heroes
Our business is flexible and unpredictable we need to be able to depend on your flexibility in order to make sure we deliver the best.
Believe in your self
Confidence is the sexiest trait and we need you to innovate and take risks.
Honesty is the best policy
Nobody likes dishonesty and we need to trust you with sensitive data.
Passion drives you Believe in what you do and do it to the best of your abilities. Creativity is key: Finding new ways to do old jobs is key to our success.
There are so many different roles for contact centre agents at Centrecom. I started working at Centrecom only 2 years ago as a customer service advisor, I have been trained as a social media specialist and I am now re- training as a fraud analyst. There are always opportunities to grow and develop your skills here.
Maria Vassallo | Telesales advisor Being a telesales advisor is a challenging role but hitting and exceeding the monthly targets comes with great bonuses. Its an exciting role that gives me the opportunity to interact with people from all over the world. If you have a flare for sales and you love a challenge this is definitely the role for you. Besides working here is a lot of fun.
Multi-Lingual eCommerce Customer Service
Classified Moderation & Fraud Prevention
Social Media Listening & Monitoring
Elaine Carrigan | Coach
Multi-channel Complete Coverage Call Centre
In my role as coach I am responsible to develop individuals in line with their learning styles. I conduct various quality checks throughout the month and furthermore I give structured feedback and formulate individual coaching plans and help employees grow, it’s extremely rewarding.
recruitment.centrecom@centrecom.eu Aviation Centre, First Floor, St. Thomas Street, Luqa LQA 5000, Malta Outbound & Inbound Sales/Research
Multi-lingual Outbound, Inbound & Premier Services
centrecom.eu
Payment & Fraud Detection for iGaming
Revenue Accounting for Airlines
Humble bee
Be proud of your achievements but stay grounded.
On your own steam
Be autonomous and work with very little help.
Matthew Farrugia | Trainer As a trainer I design innovative training material that will cater for different campaign needs. I deliver both classroom training and action learning solutions that will upskill employees in delivering best in class service to our clients
High Flyer Dream big and be willing to improve
Specialized call centre and revenue accounting services Treating each customer as an individual.
At Centrecom we are a multi-lingual International Business Process Outsourcing (BPO) Company offering back and front office services through our Contact Centre based in Luqa, Malta. We know that our clients are unique both in their requirements and objectives, so we create individually tailored solutions. Our aim is to always add value to your business processes by helping
you improve your operational structure and processes through our tailor-made solutions that never fail to exceed expectations. As a global outsourcing organization we are always open for business, using the latest technology to service your customers wherever they may be around the clock.
We are committed to excellence and relentless in our attention to quality and detail. As the public face of your company, we understand the importance of continuous training and monitoring to ensure that we deliver outstanding service to your customers, every time. Our aim is to keep improving the efficiency of your business processes through our expertise, as our relationship grows. Our contact centre is manned by native English speakers, as well as a multi-national team speaking more than ten languages – so that we can definitely speak your customers’ language.
Ask about our volume-based pricing and pre-launch packages for start-ups
We officially cover more than 100 countries worldwide. Revenue accounting (BPO) – One of the specialised services we offer is a fully integrate, flexible, revenue accounting system developed exclusively for the airline industry. We are able to offer our Airline clients a complete solution for passenger revenue accounting. BPO’s compete service solution has become one of the most successful outsourcing solutions in our group. Our team of specialist is proficient in all PRA processes including Sales Data Processing, Revenue Recognition, Interline Settlement and Refunds. We have the capabilities to either manage the full PRA process or else adopt a modular approach where we handle a particular process such as Fare Audit of interline settlement via the IATA SIS platform. Apart from passenger Revenue Accounting we also handle Cargo Revenue Accounting, Courier, Mail and Aircraft Ground Handling Accounting processes.
(+356) 2364 4000 | info@centrecom.eu | centrecom.eu
PRINT Centrecom’s employee demographic is realitvely young, being a call centre their employee turnover is higher than other companies. With social media trends taking over the way day to day businesses operate, the company wanted to embrace this change and adopt the ‘millenial’ approach with their image and promotional campaigns.
IMAGE COMPOSITION Creation of landing page for promotions, which needs to be adaptable for all devices. Sourcing of imagery - Isolating - Composition
IMAGE COMPOSITION Development of a Brand Identity for a new concept within the company.
PHOTO MANIPULATION Creation of landing page for promotions, which needs to be adaptable for all devices. Sourcing of imagery - Isolating - Composition
SOCIAL MEDIA Creation of weekly Social Media posts according to the current promotions or upcoming events. Sourcing of imagery - Isolating - Composition
evolve accountancy_tax_igaming
PRINT Logo Identity development and implemention throughout company stationery set.
THE BOUTIQUE ENGLISH LANGUAGE ACADEMY
2000
2002
2003
2007
2008
2009
Marketing through Global Village English Centres, Canada.
School goes completely independent, marketing included.
First TEFL training courses.
QE membership established (Malta’s 1st and only).
Family Language courses from ages 7+.
First Teen Explorer Course.
2011
2012
2013
2014
2015
2016
Interactive Whiteboards in all classrooms.
Rebranding to GV Malta English Centre. Kids Courses from age 4+.
Family courses all year round.
Seaview School Residence.
Celebrating 15 years of excellence! GV a boutique school with a personal touch!
NEW Summer Camp and NEW apartments.
WELCOME
Gaby Huhn Head of School / Director
2016 ENROLL TODAY
“GV Malta is a family run English language school, located to the north of the island in St. Paul’s Bay, by the sea. In 2014, we celebrated 15 years of teaching excellence! We have a truly international atmosphere, offering all you need from a boutique style English language school with a personalised approach. We offer modern facilities, interactive whiteboards in all classrooms, fully qualified English teachers, a roof garden, caring staff and a warm and friendly environment. Our mission is to provide English language training and related services of the highest QUALITY, VARIETY and FLEXIBILITY to our students from as young as four, whilst adhering to European values and principles, irrespective of sex, race, religion, social and political status, or ethnic origin. On behalf of myself, the Directors and my dedicated staff, I look forward to welcoming you to our school and wish all our students and families a truly memorable experience!”
LEARNING ENGLISH IN MALTA IS COOL
GV SUMMER CAMP GV CAMP IS THE PERFECT OPPORTUNITY FOR BOYS AND GIRLS, AGED 10 TO 17, TO PRACTISE ENGLISH IN AN IMMERSIVE ENVIRONMENT, MAKE FRIENDS FROM ALL OVER THE WORLD, PARTICIPATE IN A VARIETY OF SPORTS, EXCURSIONS AND ACTIVITIES, AND MOST IMPORTANTLY, HAVE FUN! GV Camp operates weekly, from Monday 27 June until Friday 26 August 2016, and campers may book their stay from 1 week+. There are four options to choose from: • Residential Camp (full programme, including Saturday & Sunday)
• Host Family Camp (full programme, including Saturday & Sunday)
• Day Camp (weekdays 09:00 – 18:00, optional Saturday & Sunday)
• Language Camp (weekdays 09:00 – 12:45, optional Saturday & Sunday)
WHAT IS A GV RESIDENTIAL CAMP?
SUMMER CAMP 10-17YRS
MAKING FRIENDS BY SPEAKING THE SAME LANGUAGE
Our Residential camp is the regular, full package we offer where English lessons, accommodation and daily activities, including Saturdays and Sundays, are held ‘under one roof’. Local excursions to discover other parts of Malta are also included in this package. Rooms: Students may choose between twin/ triple or single bedroom options with full en suite shower/bathroom. Some twin rooms may have bunk beds. The rooms are cosy and modern, equipped with new furniture and fans. Dormitories: Students may also opt to stay in one of our comfortable, modern dormitories. Each student will have a wardrobe and shared bathroom facilities. Maximum number of bunk beds: 26 or 32 per dorm. Boys and girls are housed separately and supervised at all times by our experienced staff. Meals: Students are offered a healthy and varied full-board option consisting of Breakfast, Hot Lunch and Buffet Dinner, all on campus. Occasionally we provide an outdoor BBQ for supper to enjoy the Mediterranean summer night’s breeze outdoors! Students are encouraged to try different foods to promote a healthy and balanced diet. Vegetarian and Special dietary requirements are also catered for and should be advised upon booking. Return Airport transfers: airport-Camp-airport included in the programme.
WHAT IS A GV HOST FAMILY CAMP? Our Host Family camp is very similar to our regular GV Residential Camp, the only difference being that students are accommodated in host families close to the camp. The students participate in the full leisure programme, including Saturdays and Sundays. Meals: Students are offered a continental breakfast and dinner with their host families. Hot lunch is served at the camp. Students are encouraged to try different foods to promote a healthy and balanced diet. Vegetarian and Special dietary requirements are also catered for and to be advised upon booking. Return Airport transfers: airport-Host Familyairport included in the programme.
WHAT IS A GV DAY CAMP? Our Day Camp is a shorter version of our regular GV Camp, including the leisure programme (Monday to Friday) but without the overnight accommodation. Campers have the option to sleep in their parents’ accommodation and take a 15-minute shuttle from St. Paul’s Bay area to the Camp. Meals: Hot lunch is served at the camp (Monday to Friday) and included in the programme. Students are encouraged to try different foods to promote a healthy and balanced diet. Vegetarian and Special dietary requirements are also catered for and to be advised upon booking. Breakfast and Dinner not included in the programme. Shuttles: included in the price.
WHAT IS A GV LANGUAGE CAMP? Our Language Camp includes English lessons only, without the leisure programme and without the overnight accommodation/meals. Campers have the option to sleep in their parents’ accommodation and take a 15-minute shuttle from St. Paul’s Bay area to the Camp. Meals: not included. Shuttles: included in the price.
PRINT GV Malta is a family run English language school, located to the north of the island in St. Paul’s Bay. In 2014, they celebrated 15 years of teaching excellence and wanted to redesign their School’s brochure focussing more on what GV & Malta have to offer. The vibrant colours and imagery used throughout the brochure echo our island’s breathtaking sites and warm weather.
MALTA | NATIONAL CYBER SECURITY STRATEGY GREEN PAPER
PRINT Documentation layout, Infographics and other accompanying imagery including Cover Design
CORPORATE SOCIAL RESPONSIBILTY - ENVIRONMENT
MITA ANNUAL REPORT 2015
Installation of an additional 20KW PV plant, thus the capacity of PV generation at MITA was effectively doubled from 20KW to 40KW. Reduction of 3.9% in its overall carbon footprint to a total of 2,294 tons of CO2.
Reduction of 3.8% in the emissions generated from its electricity consumption.
Reduction of 2.8% in the emissions generated from its transport fleet.
From a total of 110 tons of waste generated, 28% was recycled.
a. Carbon footprint reduction
b. Better use of resources
c. Further investment in renewable energy
d. Steps in the right direction
As part of its ongoing commitment towards the environment, MITA has taken various initiatives aimed to reduce its environment impact generated from its operations. During 2015, MITA has managed to attain a number of tangible improvements, namely:
Apart from reducing its carbon footprint, MITA has embarked on other effective measures to reduce the use of water by 53% and paper consumption by 5%.
In its further commitment towards renewable energy, MITA has installed an additional 20KW PV plant, thus the capacity of PV generation at MITA was effectively doubled from 20KW to 40KW. In 2015, MITA has managed to increase its renewable generation to 1.42% of its electricity consumption. This was an equivalent of 36,950 kWh or the consumption of 10 households.
MITA implemented an ISO 14001 environmental management system which is a systematic and process driven approach to controlling those aspects of the business that have a significant impact on the environment.
• • •
Reduction of 3.9% in its overall carbon footprint to a total of 2,294 tons of CO2; Reduction of 2.8% in the emissions generated from its transport fleet; Reduction of 3.8% in the emissions generated from its electricity consumption.
During 2015, MITA has introduced a waste separation process across its offices to promote recycling in line with the government’s waste management plans. From a total of 110 tons of waste generated, 28% was recycled.
Other steps which were taken to encourage a greener environment include the Green Campaign to raise awareness, an upgrade of LED lighting at MITA Data Centre Offices and dissemination of mugs to all employees to reduce the use of disposable cups.
A N N UA L R EP O RT 2 O15 MITA ANNUAL REPORT 2015 | 40
MITA ANNUAL REPORT 2015 | 41
MITA ANNUAL REPORT 2015
MITA OPERATIONAL BASIS - MITA is currently operating from three different locations; the Head Office at Gattard House in Blata l-Bajda, the Data Centre in Santa Venera, and the MITA Innovation Hub at Smart City, Kalkara. The Executive Office together with Finance & Contracts, Technology Direction & eGovernment, Strategy & Business and Programme Management Departments operate from the Head Office. The Data Centre houses the Service Management, Infrastructure Services, Governance, Risk & Compliance and Facilities Management Departments. The MITA Innovation Hub provides an ideal environment for start-ups to create and develop their ideas.
Information Systems Division operating from Gattard House, Blata l-Bajda.
The Management Systems Unit (MSU) established within the Office of the Prime Minister to act as a catalyst for the Public Service reform.
Malta Information Technology Agency, Gattard House, National Road, Blata l-Bajda, HMR 9010, Malta
MSU operating from three bases: Consultancy Division from Villa Portelli, Kalkara; Information Centre from Project House, Floriana; and the Communication Strategy Group from the Office of the Prime Minister. MITA ANNUAL REPORT 2015 | 10
+356 21234710 info.mita@gov.mt www.mita.gov.mt
MITA ANNUAL REPORT 2015 | 11
JULIAN DELIA
PORTFOLIO 79702945
JUSTANOTHERDESIGN@GMAIL.COM