26th Teleforum Meeting - Luxembourg 2018

26th TeleForum Meeting 16-18 May 2018 Alvisse Parc Hotel Luxembourg

hosted by 1

Chairperson: Claude Strasser Chief Executive Officer, POST Luxembourg

Event Organizers Joel Weiler, POST Luxembourg Sylvie Steinmetz, POST Luxembourg Sandy Weiss, POST Luxembourg Leyli Schaber, POST Luxembourg

Hotel accommodation sponsored by: 15th & 16th May 2018 - Ericsson 17th May 2018 - Netcracker 18th May 2018 – Netgem

Conference Room & Audio Visual sponsored by: Ericsson

Official Group Photograph sponsored by: Ericsson

Lunches sponsored by: 16th May 2018 – Polystar 17th May 2018 – Jones Day 18th May 2018 – Symsoft

Dinners sponsored by: 15th May 2018 – McKinsey 16th May 2018 – Netgem 17th May 2018 – Ericsson 18th May 2018 – Netcracker

Coffee Breaks sponsored by: 16th May 2018 – McKinsey 17th May 2018 – Omnitele 18th May 2018 – Cataleya

Transport sponsored by: 15th May 2018 – Cerillion and Adva Optical 19th May 2018 – 2operate and Hansen Technologies

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Table of Contents Page No 1. Teleforum 26 Agenda................................................................................................ 05 2. Teleforum Companies............................................................................................... 11 3. Teleforum Delegates................................................................................................. 20 4. Sponsors........................................................................................................................23 5. Sponsor Representatives...........................................................................................32

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AGENDA

Telecom Operators of Small States Agenda for Teleforum 26 & Workshop Luxembourg 16th to 18th May 2018 Alvisse Parc Hotel

Tuesday 15th May

19.30 Welcome Standing Buffet in Salon Europe C, Alvisse Parc Hotel - sponsored by McKinsey

- Welcome Address by Gabriel de La Bourdonnaye, Director Legal & Compliance

-P re-buffet address by McKinsey (10 mins)

Wednesday 16th May

WORKSHOP - RESERVED FOR TELEFORUM MEMBERS ONLY Conference Hall Europe A & Audio Visual – sponsored by Ericsson 08.30 Registration 09.15 Welcome – Claude Strasser – Chief Executive Officer, POST Luxembourg Meeting Arrangements - Joel Weiler – Head of Department Compliance Telecom ICT

STRATEGY 09.30 Share to Survive

Arthur Azzopardi – Chief Officer, Wholesale and PMO, GO plc 10.00 (Mobile) Security Operations Center as a Service

Aldo Frick – Chief Digital Officer, Telecom Liechtenstein 10.30 Coffee Break – sponsored by McKinsey

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11.00 ROUND TABLE DISCUSSION - STRATEGY

With the ever-increasing competitive pressures on revenues, there is scope for operators to voluntarily exploit opportunities for infrastructure sharing in order to push down costs.

Chairperson: David Smith, Director of Marketing, Products & Strategy, Manx Telecom Panel: Arthur Azzopardi, Graeme Millar, Martin Peronnet and Claude Strasser

12.30 Buffet Lunch at Salon Europe C, Alvisse Parc Hotel - sponsored by Polystar

ROAMING 14.00 Inbound Permanent Roaming – The Big Risk to Small Operators - and How to Fight Back

Stephen Ozanne – Head of Carrier Services, SURE, Guernsey 14.30 ROUNDTABLE DISCUSSION - ROAMING

The Round Table will discuss the opportunities and challenges resulting from the application of the new Roaming Rules.

Chairperson: Martin Peronnet – Chief Executive Officer, Monaco Telecom Panel: Carles Casadevall, Stephen Ozanne, Gabriel de La Bourdonnaye and Kristian Davidsen 15.30 Coffee Break – sponsored by McKinsey 15.45 Knowledge Sharing (Conference Hall Europe A and in Rooms Fischbach and Diekirch) 3 topics – 3 round tables - delegates choose attendance

(A) Workshop: Cyber Security Facilitator: Mohamed Ourdane – Head of Department, Cyber Security, POST Luxembourg (B) Workshop: European Data Protection Facilitator: Gabriel de La Bourdonnaye – Director, Legal & Compliance, POST Luxembourg (C) Workshop: Network Sharing Arrangements Facilitator: Christof Jung, Head of Service Radio Access, Satellite & Media Services, POST Luxembourg

16.30 Knowledge Sharing

(Conference Hall Europe A and in Rooms Fischbach and Diekirch)

3 topics – 3 round tables - delegates choose attendance

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(A) Workshop: Cyber Security Facilitator: Mohamed Ourdane – Head of Department, Cyber Security, POST Luxembourg (B) Workshop: European Data Protection Facilitator: Gabriel de La Bourdonnaye – Director, Legal & Compliance, POST Luxembourg (C) Workshop: Network Sharing Arrangements Facilitator: Christof Jung, Head of Service Radio Access, Satellite & Media Services, POST Luxembourg

17.15 Close of Workshop 18.45 Assemble in Hotel Lobby 19.00 Welcome dinner at La Veranda, Alvisse Parc Hotel - s ponsored by Netgem with pre-dinner address (10 mins) by Patrick Meek, Commercial Manager - Netgem

Thursday 17th May - TeleForum 26

Conference Hall Europe A & Audio Visual – Sponsored by Ericsson 08.30 Registration 09.00 Opening Address Claude Strasser - Chief Executive Officer, POST Luxembourg 09.10 Welcome Address Pierre Goerens - Director Electronic Communications, Ministry of State, Department of Media, Telecommunications and Digital Policy 09.20 Meeting Arrangements Joel Weiler – Head of Department Compliance Telecom ICT, POST Luxembourg 09.25 Confirmation of Proceedings of TeleForum 25 and Adoption of Meeting Agenda Joe Busietta –TeleForum Consultant

DIGITAL TRANSFORMATION 09.30 The Digital Transformation of Andorra Telecom Jordi Nadal Bentade, Chief Executive Officer – Andorra Telecom 10.00 ROUND TABLE DISCUSSION: DIGITAL TRANSFORMATION The Round Table will focus on how the Digital Transformation process will shape our respective organizations and how to adapt in order to face the challenges and opportunities of this vital transformation.

Chairperson: Kristian R. Davidsen, Chief Executive Officer, Telepost Greenland Panel: Jordi Nadal Bentade, Thierry Berthouloux, Arthur Azzopardi and Rab Paramothayan 11.00 Coffee Break – sponsored by Omnitele

REGULATION 11.15 A Partnership Model of Regulation in Small Jurisdictions Daragh McDermott – Director of Corporate Affairs, JT 11.45 ROUND TABLE DISCUSSION - REGULATION The Round Table will focus on the current status and likely impact of the new set of rules for the European electronic communications sector in the context of the Gigabit Society and in particular the question of how to regulate for the future and how to encourage infrastructure sharing.

Chairperson: Joel Weiler, Head of Department Compliance Telecom ICT, POST Luxembourg

Panel: Daragh McDermott, Orri Hauksson and Jona Olsen

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12.30 5G Business Potential Saskia Van Uffelen, CEO - Ericsson BeLux (30 mins) 13.00 Official Group Photograph – sponsored by Ericsson 13.20 Buffet Lunch at Salon Europe C, Alvisse Parc Hotel Sponsored by Jones Day 14.30 Cloud BSS as an Enabler for Digital Transformation Gustavo Duarte, Digital Solutions Strategy Director, Netcracker (20 mins) 14.50 Q and A between Delegates and Sponsors Chairperson: Saskia Van Uffelen, CEO - Ericsson BeLux Panel: Sponsors This Session will feature a dialogue between sponsors and delegates in order to provide a land-scape and evolving role of sponsors.

15.50 Coffee Break – sponsored by Omnitele 16.10 Presentations by Silver Sponsors: Jones Day, Polystar and Symsoft Title: IMS and Network Monitoring for Smaller Operators Göran Mannerstråle – CEO, Polystar System AB (10 mins) 16.20 Regulatory Implications of New Electronic Code for Telecommunications Operators of Small States Alexandre Verheyden – Partner, Jones Day (10 mins) 16.30 Telco Cloud Services – Are Smaller Operators Ready to become Faster, Stronger and Leaner?

Petter Näslund – VP Product Management, Symsoft, (10 mins) 16.40 Close of Meeting 17.30 Assemble in Hotel Lobby and Departure by Coach for Excursion of capital city followed by dinner at Restaurant Le Sud in the suberb of Clausen and on the shores of the rivers Alzette and Pétrusse, https://le-sud.lu/ - sponsored by Ericsson with pre-dinner address by Saskia Van Uffelen (10 mins) 22.30 Return by Coach to Alvisse Parc Hotel

Friday 18th May - TeleForum 26

Conference Hall Europe A & Audio Visual – Sponsored by Ericsson 08.55 Welcome Claude Strasser – Chief Executive Officer, POST Luxembourg

COMMERCIAL 09.00 IPTV Expansion in Sweden and Finland Daniel Dahlen – Chief Executive Officer, Alcom 09.30 Title to be informed Kristian Davidsen - Chief Executive Officer, TELE-POST Greenland 10.00 Building Blocks of Establishing a Global Carrier Business Rab Paramothayan - Director Global, Gibtelecom 10.30 Coffee Break – sponsored by Cataleya

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11.00 ROUND TABLE DISCUSSION – COMMERCIAL The Round Table will analyse the opportunities and challenges resulting from a commercial environment characterized by quadruple-play bundled offers in the light of growing traffic consumption and their impact on revenues and margins.

Chairperson: Cliff Konsbruck, Director POST Telecom Panel: Daniel Dahlen, Mike Antonius, Rab Paramothayan and Thor Jes Thorisson Presentations by Sponsors: 12.30 Road to 5G Halldor Sigurdsson, Partner – McKinsey (20 mins) 12.50 Beyond the OTT Hype: New Entertainment Opportunities for Telecom Operators Patrick Meek, Commercial Manager – Netgem (20 mins) 13.10 Lunch at Salon Europe C, Alvisse Parc Hotel Sponsored by Symsoft 14.15 TELEFORUM: Update and Future – SESSION FOR TELEFORUM MEMBERS ONLY Kristian R. Davidsen, Telepost Greenland & Thor Jes Thorisson, Siminn

TECHNICAL 15.00 Transition to Cloud and NFV: Key Drivers and Multiple Challenges Panayiotis Stavrou – Senior Engineer, Networks & Service Delivery Platforms, CYTA 15.30 Getting Ready for 5G Jean-Paul Casel, Head of Department Switching, Radio & Satellite – POST Luxembourg 16.00 Coffee Break – Cataleya 16.15 ROUNDTABLE DISCUSSION: TECHNICAL The Round Table will discuss the opportunities and challenges of operators in a converged environment how the mobile and app economy is transforming industries and empowering new services, and at the way 5G is promising a whole new digital ecosystem based on powerful and ubiquitous access to broadband networks.

Chairperson: Thor Jes Thorisson, Technology Strategist, Siminn Panel: Panayiotis Stavrou, Jean-Paul Casel, Cyrille Joffre and Steve Ramsey 17.15 Next meeting - Announcement by Host Telco of Teleforum 27 Topics for Next Meeting - Joe Busietta – Teleforum Consultant 17.30 Close of meeting 18.00 Assemble in Hotel Lobby 18.15 Departure by Coach for Wine Tasting and Barbecue at Pundel Vins purs in the middle of a vineyard of Wormeldange/Haut near the river Moselle http://www. pundel-vinspurs.lu/ - s ponsored by Netcracker with pre-dinner address by Yaniv Zilberman, VP Strategic Accounts 23.00 Return to Alvisse Parc Hotel

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Saturday 19th May 2018

Transport from Alvisse Parc Hotel to Luxembourg Airport Sponsored by 2operate and Hansen Technologies

A representative from POST Luxembourg carrying a notice ‘TELEFORUM 2018’ will be at Luxembourg Airport to welcome you and guide you to your transport to Alvisse Parc Hotel sponsored by Cerillion and Adva Optical Hotel Accommodation on Bed & Breakfast basis: • 15th May sponsored by Ericsson • 16th May sponsored by Ericsson • 17th May sponsored by Netcracker • 18th May sponsored by NetGem

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TELEFORUM COMPANIES ALAND ISLANDS ALCOM

Turnover 2017: €13.6 million Employees: 35 Ålcom (Ålands Telekommunikation) was founded in 1989 and is the Ålands Islands telecommunications company providing mobile, internet and TV services. Ålcom’s main market is the Åland Islands, but the Company also has a presence in the rest of Scandinavia. Ålcom is fully owned by Ålands Telefonandelslag and Mariehamns Telefon.

ANDORRA Andorra Telecom

Turnover 2017: €95.4 million Employees: 298 Andorra Telecom is the public operator that provides all the telecommunications services in the Principality of Andorra – Fixed, mobile, Internet, TV, Data Centres, Data transmission and Contact Centres, with points of presence in Barcelona, Madrid, Paris and Toulousse. The company provides services to 75K citizens, 4.5K businesses and around 4.5 milion foreign SIMs use its mobile network every year.

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CABO VERDE Cabo Verde Telecom

Turnover 2016: €52 million Employees: 480 Cabo Verde Telecom separated from Post & Telecommunication Enterprise in 1995. The company is a corporate group formed by three business units: CVTelecom for fixed telephone; CVMóvel a mobile business unit; and CVMultimedia for fixed internet (ADSL) and cable TV. CVMultimedia also provides VOIP services and offer triple pay.

CYPRUS Cyta

Turnover 2017: €351 million Employees: 1617 full time and 577 hourly paid CYTA (Cyprus Telecommunications Authority) is a leading provider of integrated electronic communications in Cyprus. Over the course of more than half a century, CYTA has succeeded in making Cyprus a regional telecommunications hub and thanks to its firm commitment to quality, has earned the trust and confidence of its customers.

CYTA is the pioneer in quadruple play in Cyprus, offering a broad range of innovative services and ICT solutions.

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FAROE ISLANDS Faroese Telecom

Turnover 2017: €62 million Employees: 260 Faroese Telecom is the incumbent operator on the Faroe Islands.

Faroese Telecom provides products and services within mobile, broadband, fixed line, subsea cables, and TV. The market share ranges form 70-80%, depending on the business area.

The subsidiary Shefa owns and operates two international subsea connections firstly providing broadband services to the Faroe Islands.

Furthermore, these connections provide high-speed broadband to Shetland, Orkney as well as oil rigs west of Shetland and in the North Sea. In addition to these telco products and services Faroese Telecom also offers IT and hosting solution through its subsidiary Formula and satellite connections through its subsidiary Vikmar.

GIBRALTAR Gibtelecom

Turnover 2017: £41 million Employees: 154 Gibtelecom is the leading mobile and fixed line telecommunications company in Gibraltar, on the southern tip of Europe. Through its extensive communications networks, Gibtelecom provides a range of voice, data and enterprise services to many of the world’s top egaming businesses, as well as to the financial services, shipping and tourist industries based on the Rock. Gibtelecom networks stretch halfway round the work and connect, largely through it ownership in the Europe India Gateway (EIG) submarine cable system, Asia, the Middle East, Africa and Europe, where the company has several points of presence including London, Marseille and Madrid. The group’s data centre business, Rockolo, operates a number of facilities in Gibraltar, as well as offering secure cloud services and other products.

Gibtelecom is “Recognised for Excellence” business by The European Foundation for Quality Management.

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GREENLAND TELE-POST

Turnover 2017: â‚Ź113.7 million Employees: 427 TELE-POST covers a population of 56,000 scattered over thousands of kilometers, providing telecommunications, information technology and postal services. All the settlements have radio, TV and a telephone link to the outside world, and even the smallest settlements have broadband internet and mobile phone services.

The head office is located in Nuuk, and the company is represented in every town in Greenland.

GUERNSEY Sure

Turnover 2017: $150+ million Employees: 365 Sure is Guernsey’s incumbent telecoms provider and we can trace our history in the islands back to 1896! Nowadays, Sure supplies a wide range of telecommunication services in and from some major and unique offshore jurisdictions, with its headquarter in Guernsey.

Across Channels Islands, Isle of Man, Ascension, St Helena, Falklands and Diego Garcia, we deliver mobile, broadband, fixed line, data centre and enterprise solutions to consumers, corporate, government and public sector clients. Some of our most recent products include DWDM connectivity, next generation SIP-based voice services for corporate, best-of-breed cloud technology services, earth station business with major international clients, and MVNO in a box with rich features set.

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ICELAND Mila

Turnover 2017: €48 million Employees: 139 Míla has for over 100 years built up, maintained and operated a state of the art telecommunications network in Iceland. Míla is the market leader in this market in Iceland.

Míla sells its solutions to companies and institutions engaging in telecommunication activities and Icelandic telecommunication companies utilize Míla’s network in most of their solutions. Míla’s products include access to the local loop, leased lines services, bitstream access and co-location.

ICELAND Siminn

Turnover 2017: €228 million Employees: 728* Siminn owns and operates companies in telecommunications, information technology and entertainment. The largest company of the group is Siminn - Iceland Telecom, founded in 1906 is also the parent company. The main subsidiaries of Siminn are, Míla, the biggest infrastructure provider in Iceland and Sensa an enterprise IT company. *Now includes employees of all subsidiaries of Síminn.

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ISLE OF MAN Manx Telecom

Turnover 2017: £78.5 million Employees: 300 Manx Telecom is the leading communication solutions provider on the Isle of Man, offering a wide range of fixed line, broadband, mobile, and data centre services to businesses, consumers and the public sector on the Isle of Man. In global markets, we provide world class connectivity and data hosting services, plus a growing portfolio of international “smart SIM” solutions, Connection Critical Mobile, Machine-to-Machine (M2M), International Mobile Virtual Network Enabler (MVNE), and Global Messaging products and services.

In 2016 Manx Telecom created Vannin Ventures, a business incubator to identify and house new exciting innovative businesses, products and Services. During 2017 Vannin Ventures acquired Partitionware an innovative telecoms technology company and Goshawk Communications who will soon launch new ground breaking technology making it the first network based telephone service for those with a hearing loss.

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JERSEY JT

Turnover 2016: ÂŁ184.9 million Employees: 600 JT (formerly Jersey Telecom) is a full-service global consumer and business enterprise provider headquartered in the Channel Islands.

JT offers a range of world-class services, including voice and data; consultancy; co-location; data hosting; internet; security; cloud back-up; fixed and mobile technologies; eGaming; fraud protection; Cloud Services (IaaS)and fully managed IT services. JT is also a global leader in IoT connectivity and there are now over 1.4m JT IoT SIMs worldwide, connecting devices from heart monitors in Canada to payment systems in East Africa. JT strives to provide a service which enables its customers to connect reliably, constantly and seamlessly.

JT has been operating for over 120 years and now employs over 600 staff, across 11 global locations, providing products and services to over 1 million global consumer subscribers and 2,200 active business customers, including some of the world’s largest banks and retailers.

JT has invested heavily in a resilient network to connect the Channel Islands internationally and support our place on the global business stage. In 2018, our award-winning full-fibre network programme will be completed, which will see Jersey become the first jurisdiction in the world to reach 100% full-fibre connectivity. Alongside our Advanced 4G mobile network in Jersey and Guernsey, rated fastest

by Ookla in 2016 and 2017, JT is ensuring that the Channel Islands are one of the most seamlessly connected places in the world.

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LIECHTENSTEIN TELECOM LIECHTENSTEIN

Turnover 2016: 45 Mio. CHF Employees: 117 As a full convergent provider FL1 supplies its customers with the latest telecommunication products and services. The company stands for professional and personal contacts and top service-quality.

In addition to fixed lines, internet and television, the company offers managed IT security services from Liechtenstein.

LUXEMBOURG POST Luxembourg

Turnover 2017: €464.7 million Employees: 1388 POST is Luxembourg’s leading post and telecommunications company providing fixed, mobile, satellite, broadband and ICT services. POST Telecom has points of presence in Frankfurt, Amsterdam, London, Brussels and Strasbourg.

MALTA GO

Turnover 2017: €165 million Employees: 825 GO is Malta’s leading operator - a truly converged and integrated quad-play, communications and entertainment company, powering over 500,000 connections. GO provides services to the business community, including cloud services, networking solutions, and managed co-location facilities. GO’s infrastructure is fibre-powered and the company is the only Maltese operator to have access to three submarine cables which link Malta to the world. GO is in the process of actively rolling out a nationwide FTTH network.

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MONACO Monaco Telecom

Turnover 2017: â‚Ź149 million Employees: 220 Monaco Telecom provides mobile telephony, landline telephony, internet and television services in the Principality of Monaco. As a housing and cloud infrastructure operator in the Principality, Monaco Telecom offers customised support to its business customers through a powerful and secure international network and a landing point for the Europe-India-Gateway submarine cable. Internationally, Monaco Telecom is specialising in services to operators, supporting their development or sharing infrastructure to manage value added services.

SURINAME Telesur

Turnover 2017: $102.5 million Employees: 842 TELESUR is the state-owned service provider in Suriname, delivering innovative and market-oriented products and services to its customers. Its service offering comprises of mobile, fixed voice and broadband, as well as data centres, television and the Telesur Multimedia Innovation Laboratory. Telesur is the telecommunications market leader in the country. Telesur co-owns the Suriname Guyana submarine cable system (1244km).

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TELEFORUM DELEGATES Aland Islands - ALCOM Daniel Dahlen

Chief Executive Officer

Peter Lofman

Head of Network

Thomas Lax

Chief Technical Officer

Veronica Wolff

CMO

Andorra - ANDORRA TELECOM Jordi Nadal

Chief Executive Officer

Carles Casadevall

Chief International Officer

Joan-Marc Lauga

CTSO

Cabo Verde - CABO VERDE TELECOM Jose Luis Livramento M.A.De Brito

Chairman and Chief Executive Officer

Eduardo Mendes

Director, Office Organizational Transformation

Cyprus - CYTA Panayiotis Stavrou

Senior Engineer, Networks & Service Delivery

Costas Psillides

Core Networks A/Manager Networks & Service Delivery

Faroe Islands - FAROESE TELECOM

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Jan Ziskasen

Chief Executive Officer

Pall H. Vesturbu

CEO, FT Net & Shefa

Jona Olsen

COO

Gibraltar - GIBTELECOM Rab Paramothayan

Director Global

Lianne Azzopardi

Marketing and Business Development Executive

Greenland – TELE POST Kristian R. Davidsen

Chief Executive Officer

Steen Montgomery-Andersen

COO/CFO

Kaj Juul-Pedersen

Senior Advisor

Guernsey - SURE Ian Kelly

Chief Executive Officer

Cyrille Joffre

Chief Technology and Information Officer

Stephen Ozanne

Head of Carrier Services

Iceland - MILA Jon R. Kristjansson

Managing Director

Iceland - SIMINN Orri Hauksson

Chief Executive Officer

Thor Jes Thorisson

Technology Strategist

Isle of Man – Manx Telecom David Smith

Strategy and Marketing Director

Steve Ramsey

Head of Networks

Jersey - JT Group Ltd Graeme Millar

Chief Executive Officer

Daragh McDermott

Director Corporate Affairs

Thierry Berthouloux

Chief Technology and Information Officer

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Liechtenstein - Telecom Liechtenstein Aldo Frick

Chief Digital Officer

Luxembourg - POST LUXEMBOURG Claude Strasser

Chief Executive Officer

Gabriel de La Bourdonnaye

Directeur Affaires Juridiques & Compliance

Cliff Konsbruck

Director POST Telecom

Gaston Bohnenberger

Director POST Technologies

Jean-Paul Casel

Head of Department Switching, Radio & Satellite

Georges Klosen

Head of Application Telecom & ICT Infrastructure

Mohamed Ourdane

Head of Department, Cybersecurity

Christof Jung

Head of Service Radio Access, Satellite & Media

Joseph Glod

Deputy DG Retired

Joel Weiler

Head of Department Compliance Telecom ICT

Malta - GO Francis Galea Salomone

Company Secretary

Arthur Azzopardi

Chief Officer, Wholesale & PMO

Monaco – Monaco Telecom Martin Peronnet

Chief Executive Officer

Suriname - Telesur Mike Antonius

Acting Managing Director

TELECOM OPERATORS OF SMALL STATES Joe Busietta

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Consultant

SPONSORS PLATINUM

ERICSSON www.ericsson.com

Ericsson enables communications service providers to capture the full value of connectivity. The company portfolio across Networks, Digital Services, Managed Services and Emerging Business is geared to make our customers more efficient, go digital, and find new revenue streams. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world.

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GOLD

NETGEM www.netgem.com

Netgem is the publisher of Diamond, a software platform for next generation entertainment and connected home services, and a solutions providers to the telecoms industry. Diamond is available under license for service operators, content providers and device manufacturers looking to benefit from the OTT digital transformation of the TV, video and audio industries, or as part of end-to-end solutions to the telecoms industry.

Netgem extensive experience and technological assets in software, user experience and security, combined with its global partnerships in content and device manufacturing make it a unique one-stop outsourcing partner for telecom service providers seeking to increase revenue and build loyalty on an existing consumer base.

Through its customers, Netgem solutions address several million households in more than 20 countries.

Netgem is long term driven by innovation, simplicity, privacy, affordability and operational excellence.

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NETCRACKER www.netcracker.com

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

McKINSEY www.mckinsey.com

McKinsey & Company is a global management consulting firm, deeply committed to helping institutions in the private, public, and social sectors achieve lasting success. For 90 years, our primary objective has been to serve as our clients’ most trusted external advisor. With consultants in over 100 locations in over 60 countries, across industries and functions, we bring unparalleled expertise to clients anywhere in the world. We work closely with teams at all levels of an organization to shape winning strategies, mobilize for change, build capabilities and drive successful execution.

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SILVER

JONES DAY www.jonesday.com

Jones Day is a global law firm with over 2,500 lawyers in 43 offices in major centers of business and finance throughout the world.

Our unique governance system fosters an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service. We are One Firm Worldwide.

Jones Day in Europe has emerged as one of the largest international firms, with a particularly strong presence in Brussels and key European centers. Jones Day has a particular proficiency in the field of electronic communications, and Jones Day is a leading firm in this field since the 1990’s.

Our regulatory, transactional, and litigation practice lawyers are annually recognized by independent legal directories as leading practitioners. Chambers most recently praises our top-tier TMT team: “Prominent team with prowess in complex telecoms work, providing advice spanning transactional, contentious and regulatory issues.�

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POLYSTAR www.polystar.com

Polystar enables Communications Service Providers to achieve excellence in CEM, Big Data Analytics, Service Assurance, Network Monitoring and High Performance Testing. We also provide CSPs with a service enablement platform “ODIN”, a complete IMS with application servers for VoLTE and VoWIFI, especially for smaller operators.

Polystar’s real-time Network and Customer Insights uncover a goldmine of data, which yields indispensable analytics to CSPs. Polystar is recognized as one of the fastest-growing companies in Sweden. Since Polystar’s foundation in Stockholm in 1983, we have experienced continuous and sustainable growth and, evolved to a global presence, serving our customers in over 50 countries.

SYMSOFT www.symsoft.com

Symsoft is a trusted partner to over 75 operators cross 4 continents.

We provide innovative software and services for our customers of Real-Time BSS, Value Added Services, Fraud Prevention and Signalling Security.

Our experience allows us to deliver end to end solutions for traditional operators, virtual operators and enabler as well as IoT Service Providers. We create value for our customers by strengthening their competitive position and reducing significant cost of ownership. Symsoft is the operator division of CLX Communications AB (publ.) - XSTO:CLX (www.clxcommunications. com) listed on Nasdaq stock exchange in Stockholm.

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BRONZE

HANSEN TECHNOLOGIES www.hsntech.com

HansenCX is a leading global provider of customer care, billing and data management systems. With deep expertise, the flexibility and power of Hansen products deliver a leading customer experience in four major industry sectors: telecommunications, pay-tv, energy (utilities) and water.

With over 40 years’ experience, Hansen solutions enable clients to streamline and optimise critical billing, operational processes and every aspect of multi-play bundles, providing one unified view of their customer. HansenCX has over 1100 experts across offices in Denmark, Sweden, Finland, Norway, UK, USA, China, Australia, New Zealand, Argentina and South Africa.

CERILLION www.cerillion.com

Cerillion is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance and transportation sectors. These are used to price and bill subscriptions and usage for wholesale, retail and white label services; B2B and B2C offerings and multi-country service provider portfolios.

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ADVA OPTICAL www.advaoptical.com

ADVA Optical Networking is a company founded on innovation and driven to help our customers succeed. For over two decades our technology has empowered networks across the globe. We’re continually developing breakthrough hardware and software that leads the networking industry and creates new business opportunities. It’s these open connectivity solutions that enable our customers to deliver the cloud and mobile services that are vital to today’s society and for imagining new tomorrows. Together, we’re building a truly connected and sustainable future.

OMNITELE www.omnitele.com

Omnitele is a leading Scandinavian advisor in technology and business transformation in the wireless domain and best practice partner in telecom technical operations. We deliver technical advisory services in technology strategy & transformation, business impact driven CAPEX optimisation and professional services in design, optimisation, technical auditing, and benchmarking.

Omnitele is a leading innovator in linking network impact to customer behaviour and business. Omnitele has been in business for 30 years serving a global customer base, with a proven track record in customer satisfaction.

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2operate A/S www.2operate.com □□-□ Simplifying Network Operations

2operate helps mobile telecom and satcom operators rethink how it’s possible to configure, monitor, manage and fault-find their networks for greater efficiency, manpower-saving simplicity, improved reliability and lower operating costs. Break-the-mould 2operate software solutions bring networks on line quicker, make them perform more efficiently and make trouble-shooting easier, faster and less expensive. Using AI, automated processes, advanced simulation technology and state-of-the-art interfaces that are ideal for less-experienced and less-trained staff, 2operate paves the way for greater efficiency and simplicity in network operations, along with much faster incident processing. Payoffs include maximum uptime, satisfied customers and lower operating costs.

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CATALEYA www.cataleya.com

Cataleya provides the most tailored, reliable and easy to integrate Real Time Communications Switching, Service Creation and Analytics Platforms in the industry. Our solutions are aimed at Communications Service Providers, Mobile Operators and Unified Communications companies looking to offer cutting edge IP services.

Our solutions are designed to give our customers greater visibility and control over their network and the operational intelligence to deliver unsurpassed levels of service quality. To help our customers strive, we bundle the right technology with the right commercial model that supports the way communication services are consumed today.

Our Session Border Controller switching portfolio ranges from our award winning “Orchid One” core networking platform to the fully software or NFV based versions called “Orchid Air”. Our real-time Business and Fraud Analytics solutions are based on our own Machine Learning algorithms, which enable fraud prevention and real-time service analytics. Service and Application enablement for SIP-trunking, call recording and many other features allows our customers to pass control to their clients when it comes to service creation.

Cataleya is headquartered in Singapore, with its own technology development and operations teams in Milpitas – Silicon Valley, Pune – India and London – United Kingdom.

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SPONSOR REPRESENTATIVES PLATINUM ERICSSON • Saskia Van Uffelen • Sylvain Coppens • Serge Vanhoffelen

CEO Ericsson BeLux Business Development Manager Solution Director

GOLD

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NETGEM • Shan Eisenberg • Patrick Meek

Commercial Director Commercial Manager

NETCRACKER • Gustavo Duarte • Yaniv Zilberman • Natalia Soboleva

Digital Solutions Strategy Director VP Strategic Accounts Field Sales Representative

McKINSEY • Halldor Sigurdsson

Partner

SILVER JONES DAY • Alexandre Verheyden • Bernard Amory

Partner Partner

POLYSTAR • Goran Mannestrale • Anna Konberg

Chief Executive Officer Business Region Director

SYMSOFT • Johan Rosendahl • Petter Naslund

Managing Director VP Product Management

BRONZE 2OPERATE A/S • Christian Ingerslev Sorensen

Chief Executive Officer

ADVA OPTICA NETWORKING • Yann Evain

Sales Director Benelux

CATALEYA • Andreas Hipp

Chief Executive Officer

CERILLION • Dominic Smith

Director Marketing

HANSEN TECHNOLOGIES • Jan Beese

Sales Director Europe

OMNITELE • Päivi Haapala

Principal Consultant 33

NOTES ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... ......................................................................................................................................................................... .........................................................................................................................................................................

34

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35

36