25th TeleForum Meeting - Iceland

25th TeleForum Meeting May 17–19 2017 Hilton Reykjavik Nordica Reykjavik, Iceland

hosted by

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Chairperson Orri Hauksson Chief Executive Officer, Siminn Event Organizers Thor Jes Thorisson, Siminn Ingibjörg Arnljótsdóttir, Siminn Hotel accommodation sponsored by 16th May 2017 – Sensa 17th May 2017 – CCS Group and Symsoft 18th & 19th May 2017 – Ericsson Conference Room & Audio Visual sponsored by Ericsson Official Group Photograph sponsored by Ericsson Lunches sponsored by 17th May 2017 – Omnitele 18th May 2017 – Charles Russell Speechlys 19th May 2017 – Polystar Dinners sponsored by: 17th May 2017 – Sensa 18th May 2017 – Ericsson 19th May 2017 – Hansen Technologies Coffee Breaks sponsored by Broadpeak, Abiba and Netadmin Systems Transport sponsored by Cerillion, 2operate, Tayana Software Solutions and Amdocs Optima

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Table of Contents 1. TeleForum Agenda

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2. TeleForum Companies

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3. TeleForum Delegates

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4. Sponsors

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5. Sponsor Representatives

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1. TeleForum Agenda TUESDAY MAY 16TH 19:00 Welcome Light Standing Buffet in VOX Lounge, Hilton Reykjavik Nordica. Funded by the sponsorships.

WEDNESDAY MAY 17TH

Workshop – Reserved for TeleForum Members Only Conference Hall H and I & Audio Visual – sponsored by Ericsson 08:30 Registration 09:15 Welcome and Housekeeping Orri Hauksson – Chief Executive Officer, Siminn

Strategy 09:30 Preserving the Core and Stimulating Change Orri Hauksson – Chief Executive Officer, Siminn 10:00 Innovation with the Power of 10 Jan Ziskasen – Chief Executive Officer, Faroese Telecom 10:30 Exponential Organizations & Telecommunications Gary Lamb – Chief Executive Officer, Manx Telecom 11:00 Coffee Break – sponsored by Abiba 11:30 Round Table Discussion: Strategy Chairperson: Orri Hauksson, CEO Siminn Panel: Jan Ziskasen, Gary Lamb and Joseph Glod

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The panel will provide an input to the STRATEGY session that will reflect their vision on best practices to be followed and the decisions required for a strategy framework. Moreover the Strategy Session will focus to generate a learning curve, exchange of experiences and knowledge sharing.

All delegates will be invited to share their experiences and views on how to evolve, improve, sharpen, stay competitive and ultimately achieve best results.

12:30 Buffet Lunch at VOX Restaurant, Hilton Reykjavik Nordica – sponsored by Omnitele 14:00 NBN Netco – Towards a Desirable Future: Challenges & Opportunities for Small States Ian Kelly – Chief Executive Officer and Cyrille Joffre – Chief Technology & Information Officer, Sure Guernsey 14:30 ROUNDTABLE DISCUSSION: THE ONGOING TRANSFORMATION OF THE TELECOMMUNICATIONS INDUSTRY Chairperson: Ian Kelly, Chief Executive Officer, Sure Guernsey Panel: Cryrille Joffre and Joseph Glod

The Roundtable will focus on the growing need to question the relevance of today’s telecommunications industry/market structure amidst shortening technology obsolescence cycles, increasing cost to replenish capital and the sustainability of competition and consumer choice in small market economies.

The session will discuss the opportunities and challenges to various options for operators to consider while maintaining their competitive differentiation and sustainability of operations in the market. The scope of this session could lead to business relationships and extending cooperation & collaboration.

15:30 Coffee Break – sponsored by Abiba 15:45 Knowledge Sharing (in Rooms D, E and Conference Hall) 3 facilitators – 3 topics – 3 round tables – delegates choose topic

(a) Workshop: How IPTV can Change a Country’s Habits Facilitator: David Gunnarsson – Director SW Development, Siminn

(b) Workshop: Mobile and the Choice between High and Low Frequency Bands Facilitator: Baldur V. Baldursson Director of Telecommunications, Siminn

(c) Workshop: FTTH Challenges in Urban and Rural Environments in Iceland Facilitator: Kristinn Ingi Asgeirsson – Director Access Networks, Mila

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16:30 Knowledge Sharing (in Rooms D, E and Conference Hall) 3 facilitators – 3 topics – 3 round tables – delegates choose topic

(a) Workshop: How IPTV can Change a Country’s Habits Facilitator: David Gunnarsson – Director SW Development, Siminn

(b) Workshop: Mobile and the Choice between High and Low Frequency Bands Facilitator: Baldur V. Baldursson Director of Telecommunications, Siminn

(c) Workshop: FTTH Challenges in Urban and Rural Environments in Iceland Facilitator: Kristinn Ingi Asgeirsson – Director Access Networks, Mila

17:15 Close of Workshop 18:45 Assemble in Hotel Lobby 19:00 Welcome dinner at VOX Restaurant, Hilton Reykjavik Nordic Sponsored by Sensa with pre–dinner address (10 mins).

Eyjafjallajökull by Alexander Picchietti, Vice President Hosting & Managed Services

THURSDAY MAY 18TH — TELEFORUM 25 Conference Hall H and I & Audio Visual – Sponsored by Ericsson 08:30 Registration 09:00 Welcome Address Mr. Bjarni Benediktsson – Prime Minister of Iceland 09:10 Opening Address Orri Hauksson — Chief Executive Officer, Siminn 09:20 Meeting Arrangements Thor Jes Thorisson – Technology Strategist, Siminn 09: 25 Confirmation of Proceedings of TeleForum 24 and Adoption of Meeting Agenda Joe Busietta –TeleForum Consultant

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Technical 09:30 Evolution to Telco Cloud Kevin Paige – Chief Technology Officer, Manx Telecom 10:00 Challenges of Introducing Voice over LTE (VoLTE) in CYTA’s Network Panayiotis Stavrou – Networks and Service Delivery Platforms, CYTA 10:30 Network Transformation – Hype and Reality Joe Attard – Chief Technology Officer, GO plc 11:00 Coffee Break – sponsored by Broadpeak 11:30 Round Table Discussion – Technical Chairperson: Eric Figueras – Chief Technology Officer, Siminn Panel: Kevin Paige, Panayiotis Stavrou and Joe Attard 12:30 Markets and Operator Changes, Digital Business Transformation Jonas Karlsson – Head of IT and Cloud, Ericsson (30 min) 13:00 Official Group Photograph –sponsored by Ericsson 13:20 Buffet Lunch – Vox Restaurant, Hilton Reykjavik Nordica Sponsored by Charles Russell Speechlys 14:30 Software Defined Networking (SDN) Solutions for Telcos Haukur Thordarson – Senior Network Engineer, Sensa (20 min) 14:50 Q and A between Delegates and Sponsors Chairperson: Henrik Brogaard – Head of Customer Unit Nordics & Baltics, Ericsson Panel: Sponsors

This session will feature a dialogue between sponsors and delegates in order to provide a landscape and evolving role of sponsors.

15:50 Coffee Break – sponsored by Broadpeak

Presentations by Sponsors: Charles Russell Speechlys, Polystar and Symsoft

16:10 Connected Worlds – Some Legal Highlights Mark Moncreiffe – Partner, Head of Communications Group, Charles Russell Speechlys (10 min) 7

16:20 IMS Services and Network Monitoring Göran Mannerstråle – CEO and Ola Barthelson – Business Director, Polystar (10 min) 16:30 IoT Platform as a Service – The Ideal Option to Leverage the IoT Opportunity Petter Naslund – VP Product Management, Symsoft (10 min) 16:40 Close of Meeting 17:00 Assemble in Hotel Lobby and Departure by Coach to Geyser (at 18:30) Fridheimar Tour (at 19:15) for Gala Dinner (at 19:45) Thingvellir (at 23:15) sponsored by Ericsson with pre–dinner address by Henrik Brogaard (10 min) 23:50 Return by Coach to Hilton Reykjavik Nordica

FRIDAY MAY 19TH — TELEFORUM 25 Conference Hall H and I & Audio Visual – Sponsored by Ericsson 08:55 Welcome Orri Hauksson — Chief Executive Officer, Siminn

Wholesale 09:00 Wholesale Product Portfolio: A Regulatory Obligation or an Opportunity?

Joel Weiler – Chief of Department Regulatory & Economical Analysis, POST Luxembourg 09:30 Developments in Wholesale and Possible Reactions Arthur Azzopardi – Chief Corporate Strategy & Business Development Officer, GO plc 10:00 Roundtable Discussion – Wholesale Chairperson: Graeme Millar – Chief Executive Officer, JT Panel: Joel Weiler and Arthur Azzopardi 10:45 Coffee Break –sponsored by Netadmin Systems

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Roaming Session 11:00 The Evolution of Roaming and Opportunities Arising Daragh McDermott – Corporate Affairs Director, JT 11:30 Our Optimal Roaming – Opportunites and Challenges Gudjon Jonsson – Roaming Manager, Siminn 12:00 Roundtable Discussion – Roaming Chairperson: Carles Casadevall – Chief International & Roaming Officer, Andorra Telecom Panel: Daragh McDermott and Gudjon Jonsson

Presentation by Sponsors: Hansen Technologies, Omnitele and CCS Group

12:30 Putting BSS at the Heart of your Digital Strategy Gareth Kentish – Sales Lead EMEA, Hansen Technologies (10 min) 12:40 Spectrum Allocation Strategy by Applying Predictive Analytics – Case Siminn Seppo Lohikko – Principle Consultant, Omnitele (10 min) 12:50 Your Cloud, Your Customer’s Data Centre Available Anywhere: An Introduction to Cloud and SD – WAN Solutions Pedro Raposo, Consultant Strategic Solutions Division & Kory Logan, Sales and Marketing Director, CCS Group (10 min) 13:00 Lunch at VOX Restaurant, Hilton Reykjavik Nordica Sponsored by Polystar 14:15 Teleforum Update –Session for Teleforum Members Only Chairperson: Kristian R. Davidsen – Chief Executive Officer, Telepost Greenland

Commercial Session 14:30 Replay Services in Small States Martin Peronnet – Chief Executive Officer, Monaco Telecom 15:00 Net Promoter Score and Customer–Centric in a Stress Scenario Jordi Nadal – Chief Executive Officer, Andorra Telecom

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15:30 Gibtelecom, A Changing and Developing Telco Danny Hook – Data Centres and Enterprise Services Manager, Gibtelecom 16:00 Coffee Break – sponsored by Netadmin Systems 16:15 Roundtable Discussion Chairperson: Kristian R. Davidsen – Chief Executive Officer, Telepost Greenland Panel: Martin Peronnet, Jordi Nadal and Danny Hook 17:00 Next Meeting – Announcement by Host Telco of Teleforum 26 Topics for Next Meeting – Joe Busietta – Teleforum Consultant 17:15 Close of Meeting 18:15 Assemble in Hotel Lobby 18:30 Departure by Coach for Dinner at Kolabraut in Harpa, a Concert and Conference Hall. Short Tour of Harpa (20 min) sponsored by Hansen Technologies 23:00 Return to Hilton Reykjavik Nordica

SATURDAY MAY 20TH Transport from Hilton Reykjavik Nordica to Keflavik International Airport, Reykjavik. Sponsored by Cerillion, 2Operate, Tayana Software Solutions & Amdocs Optima.

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2. TeleForum Companies Aland Islands Turnover 2016 € 12.4 million Employees 34

Andorra Turnover 2016 € 104 million Employees 291

Cabo Verde Turnover 2016 € 52 million Employees 480

Ålcom (Ålands Telekommunikation) was founded in 1989 and is the Ålands Islands telecommunications company providing mobile, internet and IPTV services. Ålcom’s main market is the Åland Islands, but the Company also has a presence in the rest of Scandinavia. Ålcom is fully owned by Ålands Telefonandelslag and Mariehamns Telefon.

Andorra Telecom is the public network operator providing all the telecommunication services in the Principality of Andorra – Fixed, mobile, Internet, TV, Data Centres, Data transmission and Contact Centres– with points of presence in Barcelona, Madrid, Paris and Toulouse. Andorra Telecom switched off all copper services in December 2016 and covers with Optical Fibre 100% of the population. The company provides services to 72.000 citizens, 4.500 businesses and to 4.2 million foreign.

Cabo Verde Telecom separated from Post & Telecommunication Enterprise in 1995. The company is a corporate group formed by three business units: CVTelecom for fixed telephone; CVMóvel a mobile business unit; and CVMultimedia for fixed internet (ADSL) and cable TV. CVMultimedia also provides VOIP services and offer triple pay.

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Cyprus Turnover 2016 € 360 million Employees 1.641 full time and 602 hourly paid

Faroe Islands Turnover 2016 € 60 million Employees 245

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CYTA (Cyprus Telecommunications Authority) is a leading provider of integrated electronic communications in Cyprus. Over the course of more than half a century, CYTA has succeeded in making Cyprus a regional telecommunications hub and thanks to its firm commitment to quality, has earned the trust and confidence of its customers. CYTA is the pioneer in quadruple play in Cyprus, offering a broad range of innovative services and ICT solutions.

Faroese Telecom is the incumbent operator on the Faroe Islands. Faroese Telecom provides products and services within mobile, broadband, fixed line, subsea cables, and TV. The market share ranges form 70–80%, depending on the business area.

The subsidiary Shefa owns and operates two international subsea connections firstly providing broadband services to the Faroe Islands. Furthermore, these connections provide high–speed broadband to Shetland, Orkney as well as oil rigs west of Shetland and in the North Sea. In addition to these telco products and services Faroese Telecom also offers IT and hosting solution through its subsidiary Formula and satellite connections through its subsidiary Vikmar.

Gibraltar Turnover 2016 € 48 million Employees 160

Greenland Turnover 2016 € 119 million Employees 457

As Gibraltar’s leading telecommunications company, Gibtelecom provides fixed, mobile and broadband services, as well as business enterprise solutions.

The Company runs Payment Card Industry compliant data centres, as well as a global network which spans half–way around the world with various European points–of–presence. This network includes the Europe India Gateway submarine cable system from the UK to India, connecting three continents and linking to other subsea connections, in which Gibtelecom is a consortium shareholder. Gibtelecom is accredited as a ‘Recognised for Excellence’ member of the European Foundation for Quality Management.

TELE–POST covers a population of 56,000 scattered over thousands of kilometers, providing telecommunications, information technology and postal services.

Even the smallest village has radio, TV and a telephone link to the outside world, and even small settlements have broadband internet and mobile phone services. The head office is in Nuuk, and the company is represented in every town in Greenland.

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Guernsey Turnover 2016 $ 130+ million Employees 365

Guyana Turnover 2015 $ 2.4 million Employees 716

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Sure is Guernsey’s incumbent telecoms provider and we can trace our history in the islands back to 1896 when the Guernsey States Telephone Department decided to establish an independent telephone system for the island, which would have a maximum of 400 subscribers. Nowadays, Sure supplies telecommunication services in and from some major and unique offshore jurisdictions.

Across Channels Islands, Isle of Man, Ascension, St Helena, Falklands and Diego Garcia, we deliver mobile, broadband, fixed line, data centre and enterprise solutions to consumers, corporate, government and public sector clients.

GT&T is Guyana’s incumbent telecoms provider since 1991. GT&T’s shares are owned by Atlantic Tele–Network (80%) and Hong Kong Golden Telecom Company Ltd. (20%). The Company offers national and international voice services under an exclusive license, and cellular, broadband, and enterprise data services in a competitive market. The company has concluded a trial FTTH network and is poised to deploy LTE. GT&T owns capacity on the Americas II cable and has partnered with Suriname’s Telesur to land a deep–sea cable in Guyana.

Iceland Turnover 2016 € 47 million Employees 135

Iceland Turnover 2016 € 247 million Employees 711

Míla has for over 100 years built up, maintained and operated a state of the art telecommunications network in Iceland. Míla is the market leader in this market in Iceland. Míla sells its solutions to companies and institutions engaging in telecommunication activities and Icelandic telecommunication companies utilize Míla’s network in most of their solutions. Míla’s products include access to the local loop, leased lines services, bit–stream access and co–location.

Siminn owns and operates companies in telecommunications, information technology and entertainment.

The largest company of the group, Siminn – Iceland Telecom, founded in 1906 is also the parent company.

The main subsidiaries of Siminn are, Míla, the biggest infrastructure provider in Iceland and Sensa an enterprise IT company. In addition Siminn owns a few smaller specialized IT and telco companies

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Isle of Man Turnover 2016 £ 81 million Employees 300

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Manx Telecom is the leading communication solutions provider on the Isle of Man, offering a wide range of fixed line, broadband, mobile, and data centre services to businesses, consumers and the public sector on the Isle of Man. In global markets, we provide world class connectivity and data hosting services, plus a growing portfolio of international “smart SIM” solutions, Connection Critical Mobile, Machine–to–Machine (M2M), International Mobile Virtual Network Enabler (MVNE), and Global Messaging products and services.

Jersey Turnover 2015 £ 191.6 million Employees 600

Headquartered in the Channel Islands, JT (formerly Jersey Telecom), offers a range of world–class global services expected of a Tier–1 enterprise provider and full service telecoms operator. Services include: voice and data; co–location; data hosting; internet; security; cloud back–up; fixed and mobile technologies; eGaming solutions; IoT; Cloud Services, Messaging, Subscriber Intelligence fraud mitigation solutions and fully managed WAN, LAN, Wi–Fi and Voice solutions.

With more than 120–years’ experience, today JT has presence in 11 global locations, employing over 600 staff and now serves over 1 million global consumer subscribers and several thousand enterprise customers including some of the world’s largest banks and retailers.

JT is a commercially strong, government owned, profitable company, committed to developing world– class communications services and with this heritage and financial stability our customers can be assured of our commitment and longevity. As a supplier, our core focus is on understanding businesses’ objectives and providing a service that is proactive, attentive and strongly focused on meeting the cost and operational requirements of our customers wherever they are in the world.

With a highly accessible executive team, JT has a much leaner organisational structure than you would typically expect of a Tier 1 carrier, making us approachable and agile. Our customers can be assured that their JT account team is fully supported by a management structure that cares about customer experience and where an active interest is taken in ensuring the best possible service is provided, at all levels within JT. 17

Luxembourg Turnover 2016 € 447 million Employees 1.380

Liechtenstein Turnover 2016 45 million CHF Employees 115

Malta Turnover 2016 € 157 million Employees 825

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POST is Luxembourg’s leading post and telecommunications company providing fixed, mobile, satellite, broadband and ICT services. POST Telecom has points of presence in Frankfurt, Amsterdam, London, Brussels and Strasbourg. POST is Luxembourg’s leading post and telecommunications company providing fixed, mobile, satellite, broadband and ICT services.

POST Telecom has points of presence in Frankfurt, Amsterdam, London, Brussels and Strasbourg.

As a full convergent provider FL1 supplies its customers with the latest telecommunication products and services. The company stands for professional and personal contacts and top quality service. In addition to fixed lines, internet and television, the company offers managed IT security services from Liechtenstein.

GO is Malta’s leading operator – a truly converged and integrated quad–play, communications and entertainment company, powering over 500,000 connections. GO provides services to the business community, including cloud services, networking solutions, and managed co–location facilities. GO’s infrastructure is fibre–powered and the company is the only Maltese operator to have access to three submarine cables which link Malta to the world.

Monaco Turnover 2016 € 143 million Employees 210

San Marino Turnover 2016 € 1 million Employees 5

Suriname Turnover 2016 $ 101 million Employees 845

Monaco Telecom provides mobile telephony, landline telephony, internet and television services in the Principality of Monaco. As a housing and cloud infrastructure operator in the Principality, Monaco Telecom offers customised support to its business customers through a powerful and secure international network and a landing point for the Europe–India–Gateway submarine cable. Internationally, Monaco Telecom is specialising in services to operators, supporting their development or sharing infrastructure to manage value added services.

San Marino Telecom Spa, is the first independent mobile, fixed and internet operator in the country that owns Data Center, mobile and Wi–Fi networks. The Company provides value added services as well SMS and Voice termination services.

TELESUR is the state–owned service provider in Suriname, delivering innovative and market–oriented products and services to its customers. Its service offering comprises of mobile, fixed voice and broadband, as well as data centres, television and the Telesur Multimedia Innovation Laboratory.

Telesur is the telecommunications market leader in the country. Telesur co–owns the Suriname Guyana submarine cable system (1244km).

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3. TeleForum Delegates Aland Islands – ALCOM Daniel Dahlen Valter Ulenius

Chief Executive Officer Head of Server

Andorra – ANDORRA TELECOM Jordi Nadal Bentade Carles Casadevall Soler Joan–Marc Lauga Courtil

Chief Executive Officer Chief International and Roaming Officer Chief Technology Officer

Cabo Verde – CABO VERDE TELECOM Jose Luis Livramento M.A.De Brito Chief Executive Officer Eduardo Manuel Trigueiros Mendes Board Advisor

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Cyprus – CYTA Chrysis Phiniotis Panayiotis Stavrou

Chief Technology & Informatics Officer Senior Engineer, Networks & Service Delivery

Faroe Islands – FAROESE TELECOM Jan Ziskasen Hans Jakup Langgaard Edvard Skorini Joensen Eydna Petersen

Chief Executive Officer COO, FT Samskifti Man Dir, Televarpio Roaming Negotiator

Gibraltar – GIBTELECOM Peter Borge Daniel Hook

Director Customer Operations Enterprise Services & Data Centres Manager

Greenland – TELE POST Kristian R. Davidsen Steen Montgomery–Andersen Helena Rotvig Kristiansen Kaj Juul–Pedersen

Chief Executive Officer Chief Finance Officer HR Director Senior Advisor

Guernsey – SURE Ian Kelly Cyrille Joffre

Chief Executive Officer Chief Technology and Information Officer

Iceland – MILA Jon R. Kristjansson Kristinn Ingi Asgeirsson

Managing Director Director Access Networks

Iceland – SIMINN Orri Hauksson Eric Figueras Gunnar Fjalar Helgason Thor Jes Thorisson David Gunnarsson Baldur V. Baldursson Gudjon Jonsson

Chief Executive Officer Chief Technology Officer Head of Corporate Strategy Technology Strategist Director SW Development Director of Telecommunications Roaming Manager

Isle of Man – Manx Telecom Gary Lamb Kevin Paige

Chief Executive Officer Chief Technology Officer

Jersey – JT Graeme Millar Daragh McDermott Thierry Berthouloux

Chief Executive Officer Director Corporate Affairs Chief Technology and Information Officer

Luxembourg – POST LUXEMBOURG Jos Glod Deputy Director Joel Weiler Chief of Department Regulatory

& Economical Analysis Malta – GO Arthur Azzopardi Joe Attard

Chief Officer, International, Wholesale & PMO Chief Technical Officer

Monaco – Monaco Telecom Martin Peronnet

Chief Executive Officer

Suriname – Telesur Mike Antonius

Acting Managing Director

TELECOM OPERATORS OF SMALL STATES Joe Busietta Consultant

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4. Sponsors Platinum Ericsson ericsson.com Ericsson is making the Networked Society a reality! Ericsson has been in the forefront of communications technology over the past 140 years. We are committed to maximizing customer value by continuously evolving our business portfolio and leading the ICT industry. We have customers in over 180 countries where our services, software and infrastructure are enabling the communications industry and other sectors to increase efficiency, improve user experience and capture new opportunities.

Gold Sensa sensa.com

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Síminn‘s subsidiary Sensa is one of the largest IT service providers on the enterprise market in Iceland, with key partnerships with Cisco, Microsoft, Netapp and others. Key relationships with our technology partners enable us to offer unparalleled service.

With a service portfolio ranging from professional services and consultation to managed services and hosting, Sensa specializes in infrastructure solutions exclusively for business clients. With the emergence of cloud technologies, Sensa has emerged as a leader in delivering hybrid solutions to meet the demands of a new reality.

Since founding in 2002 we have had significant year over year growth by focusing on our most valuable assets – our personnel and our customers. At Sensa expert IT consultation and services are not add-on services – they are all we do.

Silver Charles Russell charlesrussellspeechlys.com Charles Russell Speechlys is a leading law firm headquartered in London with offices in the UK, Europe and the Middle East, specialising in the Communications, Media and Technology sectors. Our independently recognised sector experts are specialists in international transactional, regulatory and litigation/dispute resolution matters. Thus, we advise regularly on issues as diverse as cyber security/data protection, data centres and cloud, infrastructure sharing, digital content, licence processes, MVNOs etc.

We act for operators, regulators, governments and many other CMT entities, including suppliers, customers and investors, in what is a global sector.

CCS Group International ccsint.eu CCS Group International is a young ICT solutions company, part of the CCS Group based in Bermuda, which is focused on the European region. With a very experienced team, CCS is addressing new Datacentre and Networking Infrastructure solutions based on Cloud and Software Defined technologies, ranging from Datacentre networking to virtualized and automated environments based on Openstack and SDN overlays, and with SD-WAN solutions to interconnect and integrate the Datacentre to the branches and public Clouds.

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Hansen Technologies hsntech.com With over 40 years’ experience, Hansen Technologies (ASX: HSN) is a leading global provider of billing and customer care technologies for Utilities, Telcos, and Pay TV operators. Employing over 800 experts, Hansen’s proven and scalable solutions, as well as its innovative and flexible offerings, enable more than 200 clients to deliver cost-effective end-to-end business initiatives to improve their customers’ experience. Hansen has offices in Australia, USA, New Zealand, China, Denmark, Germany, Argentina, South Africa, and the United Kingdom.

Polystar polystar.com Polystar enables Communications Service Providers to achieve excellence in CEM, Big Data Analytics, Service Assurance, Network Monitoring and High Performance Testing. We help CSPs to simplify their CEM strategies and drive operational efficiency through real-time network analytics. Polystar’s real-time Network and Customer Insights uncover a goldmine of data, which yields indispensable analytics to CSPs. Polystar is recognized as one of the fastest-growing companies in Sweden. Since Polystar’s foundation in Stockholm in 1983, we have experienced continuous and sustainable growth, and evolved to a global presence, serving our customers in over 50 countries.

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Part of CLX Communications

Symsoft symsoft.com Symsoft’s outstanding communications solutions enable operators globally to strengthen their competitive positioning by securing and increasing revenue streams while reducing the total cost of ownership. Its products and services within the areas of Real-Time BSS, Value Added Services, Fraud & Security and MVNO allow operators of all sizes to efficiently provide traditional communications services while also taking advantage of new opportunities within wholesale and IoT. Symsoft serves customers in more than 40 countries and has a strong track record of providing solutions in private cloud, public cloud and on-premises environments for over 25 years.

Among our customer base of more than 70 operators, we proudly include Teleforum members Síminn, Føroya Tele and Ålcom. Symsoft is a part of CLX Communications, a public company listed on Nasdaq Nordic since 2015.

Omnitele omnitele.com Omnitele provides consulting and expert services for telecom operators and regulators in network strategy, design and quality assurance. Our mission is to maximise mobile subscriber quality of experience and minimise operator network expenditures. The company was founded in 1988 to set up world’s first GSM network. Since then we have completed over 1000 projects in over 80 countries around the globe.

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Bronze Amdocs Optima amdocsoptima.com Amdocs Optima is a Business Unit of Amdocs, focusing on digital communications businesses (Tier 3-5), MVNx and digital enterprises in the transportation, utilities and finance verticals. Amdocs is a leading software and services provider to the world’s most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise and intelligent operations. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.7 billion in fiscal 2016.

Broadpeak broadpeak.tv Broadpeak® designs and manufactures video delivery components for content providers and network service providers deploying IPTV, cable, OTT, and mobile services. Its portfolio of solutions and technologies powers the delivery of movies, television programming, and other video content over managed networks and the Internet for viewing on any type of device. The company’s systems and services help operators increase market share and improve subscriber loyalty with superior quality of experience.

Broadpeak supports all of its customers worldwide, from simple installations to large delivery systems reaching capacities of several million of simultaneous streams. Broadpeak systems leverage the long legacy of Technicolor’s excellence in broadcast and broadband content delivery from where the founders and technology originated. The company is headquartered in Rennes, France.

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2operate A/S 2operate.com 2operate provides a unique OSS solution, 2solve, using smart algorithms to boost productivity in Network Assurance processes. The solution reduces incident handling time by enabling personnel in both Frontline Support and Back Office to detect and diagnose network incidents faster. 2solve achieves automated incident diagnostics on top of vendor-specific OSS data by exploiting advanced statistical algorithms and pre-configured knowledge bases. 2solve is deployed easily inside your IT environment or in the cloud. Full return-on-investment is reached within months.

ABIBA Systems abibasystems.com ABIBA Systems is an Artificial Intelligence AI driven solutions provider specialized in telecom data mining and business analytics solutions. Our core competency lies in providing revenue enhancing solutions for telecom operators. Its advanced analytics and campaign management solutions are designed to be flexible, scalable and easy to use. They can be offered either on-premises or in the cloud. Our BI and Analytical Campaign solutions support the digital needs of our customers. They provide meaningful insight from the disparate sources of multi format, high volume data and to plan and execute effective targeted customer actions. The ABIBA solution portfolio leverages the power of technology to enable executive management to quickly identify revenue maximization opportunities. Their BI and Analytical Campaign solutions enable clients to gain meaningful insight from the disparate sources of multi format, high volume data and to plan and execute effective targeted customer actions. We help customers in over 20 countries achieve higher ROI at a lower TCO with 25+ Global deployments, covering nearly 150 Million Subscribers worldwide.

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Cerillion cerillion.com Cerillion is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance and transportation sectors. These are used to price and bill subscriptions and usage for wholesale, retail and white label services; B2B and B2C offerings and multi-country service provider portfolios.

Netadmin Systems netadminsystems.com Netadmin Systems is a Sweden-based company which develops and markets Netadmin Nine – a software solution enabling painless growth of and transition to fiber networks. Our solutions reduce time to market, eliminates downtime and increase the subscriber quality experience. Netadmin has over 10 years of experience helping fiber operators increase revenue, profitability and customer satisfaction by getting them in control of their operations, automate key business processes and enable sustainable growth.

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Tayana Software Solutions tayanasoftware.com Established in 1999, we offer a range of products and Solutions , which include Unified Policy Control and Charging(UPCC/PCRF), Mobile Financial Services, Omni Channel Campaign Management, Enterprise wide Telecom Big Data BI/Analytics, Self-Care, Messaging (SMSC,USSD,IVR/OBD),Call Management(CRBT, Missed Call Alert) ,Roaming Solutions(Roamers Steering) etc.

We have experience working with Multi Service CSPs Globally in USA, EMEA, APAC with subscriber base from 60K to 30 million, building long and lasting relationships with all our Customers through repeat orders on a sustained basis over a period of time as markets and Technologies evolved from 2G to 4G-LTE/IMS. Our Customers from countries with a small population base include C&W-Seychelles, JT-Jersey Channel Islands, TVL-Vanuatu, TCC-Tonga, Dhiraagu-Maldives, Orange-Mauritius, Unitel T+ Cape Verde etc Rockline Center, 54, Richmond Road Bangalore – 560025 India Email sales@tayana.in Tel +91 9886245196

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5. Sponsor Representatives Platinum Ericsson Henrik Brogaard Jonas D. Karlsson Linda Rex Jeanet Mariussen Merete Kiil

Head of CU Nordics & Baltics Head of IT & Cloud CU Nordics & Baltics Key Account Manager Account Manager Executive Assistant

Gold Sensa Valgerdur H. Skuladottir Alexander Picchietti Sigurรฐur M. Jonsson Haukur Thordarson

Chief Executive Officer VP of Hosting & Managed Services VP of Sales Senior Network Engineer

Silver CCS GROUP Kory Logan Pedro Raposo

Sales Director Consultant

Charles Russell Speechlys LLP Mark Moncreiffe Elora Mukherjee

Partner Associate

HANSEN TECHNOLOGIES Gareth Kentish Sales Director Europe Christian Clausen Product Development and Engineering Director OMNITELE Seppo Lohikko 30

Principal Consultant

POLYSTAR Gรถran Mannerstrรฅle Ola Barthelson

Chief Executive Officer Business Region Director

SYMSOFT Petter Naslund Johan Rosendahl

VP Product Management Chief Executive Officer

Bronze 2OPERATE A/S Chrisitan Ingerslev Sorensen

Chief Executive Officer

ABIBA SYSTEMS Sean Dexter

Director

AMDOCS OPTIMA Peter Blockley

Sales Director

BROADPEAK Francois-Xavier Simon

Sales Manager

CERILLION Louis Hall

Chief Executive Officer

NETADMIN SYSTEMS Fredrik Nyblom Sales Director TAYANA SOFTWARE SOLUTIONS Koshy Mohan George

President & ED

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Jรถkulsรกrlรณn Glacier Lake, Southeast Iceland