Outpatient CLINIC NEWS
CLINIC UPDATES
We are excited to announce that Narcan Kits will soon be back in stock at our Behavioral Health clinics!
Registration Open Now: JPS ENLIVEN Wellness Program will offer FREE biometric screenings through Quest Diagnostics® from October 1st, 2024, to December 31, 2024, to team members insured by the JPS medical plan. Eligible team members can also schedule an appointment at the Quest Patient Service Center (PSC) for biometric screenings.
Outpatient BH Clinic
Employee of the Month - Stacey Gobert
y p , but two teams emerged victorious:
Best Table: Football Fanatics Eras (Peer Support and TCs) wowed the crowd with their creative display, showcasing football through the decades in an eye-catching and spirited setup
Best Dish: The PEC team’s Street Tacos stole the show with their mouthwatering flavor, earning rave reviews and securing the title of culinary MVP
The Tailgate Party wasn’t just about the competition it was about celebrating the amazing people who make up our Behavioral Health team. Events like these remind us of the strong bonds we share and the importance of taking time to connect and unwind.
Thank you to everyone who participated, and congratulations to our winners! We can’t wait to see what next year’s tailgate has in store!
Congratulations to Stacey, our November 2024 Employee of the Month! As a Patient Access Call Center Representative for the past two years and a Patient Access Representative for two years before that Stacey has consistently demonstrated excellence, reliability, and teamwork A peer shared, "Stacey does a fantastic job getting messages to me when my clients call. She’s so helpful, reliable, and a valuable team player. I know my clients are in good hands with her!” Her dedication and positive attitude have made a lasting impact on our team and the clients we serve. Thank you, Stacey, for all you do your hard work does not go unnoticed!
OutpatientBehavioralHealthTeam PatientExperienceUpdate
As we transition into FY 2025, we’re excited to share some highlights from October’s Patient Experience Survey results and recognize our top performers for the month!
Congratulations to the Viola Pitts Clinic!
The Viola Pitts team delivered outstanding care in October 2024, earning an impressive 86 67 overall rating of care from 30 patient survey responses What an amazing way to kick off the new fiscal year great job, VP Team! Your hard work and dedication to exceptional patient care are truly appreciated
Special Recognition: Stop Six Behavioral Health!
Stop Six Behavioral Health excelled in the Courtesy of Registration Personnel category, with 100% of patients rating this aspect as “Very Good” in October 2024 Congratulations to Angela Brookins, the Patient Access Representative at Stop Six BH, for this outstanding achievement! Thank you, Angela, for your dedication to creating a warm and welcoming experience for our patients.
Department-Wide Highlights
Our overall department score for October was 76.62. While this is a bit lower than previous months, the good news is that FY 2025 has just begun, giving us plenty of time to improve and raise the bar
Julie Ennis commented, “I am incredibly excited and proud to work alongside such a dedicated clinic team that is deeply committed to enhancing the patient experience Your passion and care drives us forward as we continue to innovate and improve the way we serve our community Together, we are not just providing healthcare, but building a healthier future for all "
Official threshold, target, and stretch goals for FY 2025 are still being finalized Once available, we’ll share them so we can focus on creating positive experiences for every patient throughout the year
Thank you all for your continued commitment to making exceptional patient care a hallmark of JPS OPBH culture Your efforts make a difference every day, and we couldn’t do this without each and every one of you Let’s make FY 2025 our best year yet!
"Together, we are not just providing healthcare, but building a healthier future for all."
Clinic News
A Time to Celebrate and Connect
On November 21, the Center for Behavioral Health Recovery hosted a delightful potluck lunch bringing
H-E-B’s Feast of Sharing Event
reflect on how grateful we are to work alongside such dedicated and caring colleagues
utalsoknowledgeandresourcestoenhance ey
Th k you to everyone who participated and contributed to ccessofthisyear’sevent!It’sinspiringtoseeourteam’s
Carol Sutton 11/05
Crystal Henderson 11/10
Rachel Oliva 11/11
Diana Salgado 11/11
Manuel Hidic 11/14
Carolina Tobias 11/14
Frank Artist 11/19
Janet Lambert 11/20
Michael Schultze 11/21
It’sThatTimeofYearAgain!
The annual Holiday Extravaganza is just around the corner, and we couldn’t be more excited especially since we missed out last year due to the infamous “great flood”! Mark your calendars:
Thursday, December 12th
2 - 4 PM
This year’s festivities include two fun competitions:
Best Decorated/Most Creative Wreath (1st, 2nd, and 3rd place winners)
Best Dessert/Sweet Treat
How to Participate:
Wreath Competition: Contact Lacresha Venters to pick up your wreaths (available starting yesterday!) and return them decorated by **December 10th at 2:00 PM**. We can’t wait to see your creativity shine!
Dessert/Sweet Treat Competition:
Bring your delicious entries to the judging table on December 12th by 2 PM (Feel free to share your recipes if you'd like!)
Plus, get ready to sing along!
Our beloved BH Band will be back to perform some of your favorite holiday hits! We’re looking forward to celebrating the season with all of you see you there!
KEVIN PERRIN Pam, Kevin, Alisha and Jennifer were all wonderful! My daughter felt validated about the challenges she"s been having and hopeful for her future as a result of this appointment. Pam was a great listener and educator!"
ALYSSA WEAVER Alyssa has been a stellar preceptor with multiple new employees over the last month. Her dedication to her team and the work she is doing is being is being passed down to others for them to do the same We appreciate her willingness and kindness to help
JIJI JOHNS Jiji truly cares about the patients he serves! A patient who uses a walker reported he was outside in the rain Jiji offered to get an umbrella from his car so he could go to assist the patient and "to help keep him safe from a fall" Thank you-Jiji for always providing exceptional care to patients!
CRISTINA ESCAMILLA Thank you Cristina for being an amazing team player, Thanks for ordering Uber service, lunches, and adding patients to our census. We are grateful for your exceptional support that you provided for NE PHP
ASIA HAYNES Thank you Asia for being an amazing team player, Thanks for ordering Uber service, lunches, and adding patients to our census We are grateful for your exceptional support that you provided for NE PHP
THAM SHEGDA PRN RN staff would like to recognize Tham for, "being extremely helpful this week She has answered questions and spent time reviewing parts of the clinic role with kindness and patience". Thank you for displaying teamwork and excellence in your role, Tham!
ASIA HAYNES Covering staff for the PHP SW role at CAB want to recognize Asia and Terra for their extreme patience and kindness in helping them navigate the clinic. "They helped me navigate through the clinic, helped me with their process, and helped me with the patients throughout the day."
MARQUITA MARTIN CONGRATULATIONS on passing your clinical exam! I know the hard work, commitment, and time it takes to achieve this goal, and I am very proud and happy for you! Your clinical skills are stellar and I'm glad your licensure level now matches the skills you already had Great job!
DALILA CAMPOS Dalila trusted her clinical instincts and dug deeper to identify a patient was more acute than original presentation She should be really proud of the great care she provided by ensuring pt got to the PEC safely and waiting with her until she was pulled back for triage. She went above and beyond!
