Welcome
Welcome to the Paradise Properties/Crystal Cove Villas and thank you for choosing to stay with us. Whether your visit to our area is for business or pleasure, it is important to us that you find your accommodations pleasant and enjoyable. If there is anything that we can do to make you more comfortable, please don’t hesitate to call our Front Desk for assistance. This directory has been designed to provide you with the services we have available here at Crystal Cove Villas, as well as the surrounding area. We hope that you will return again ... and again. Sincerely, The Staff & Management
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MOBILE DIRECTORY
INFO TO GO!
Directory of Services Airlines American Airlines/American Eagle.......... 1-800-433-7300/1-800-474-4884 Delta Airlines................................................1-800-221-1212/340-774-9190 JetBlue Airlines.....................................................................1-800-538-2583 Spirit Airlines........................................................................1-801-401-2222 United Airlines.....................................................................1-800-864-8331 Air Conditioning, Water & Electricity Conservation Please help our community conserve resources by turning off lights and water when not in use. Keep air conditioner on ‘auto’ and at 75o Fahrenheit/23.9o Celsius. Please turn off AC when leaving the unit. Airport Transportation Airport transportation can be provided with prior reservations. Please contact the Paradise Properties Front Office at 340-775-3115 to make arrangements. Amenities Paradise Properties, Inc. can provide playpens/play yards/cribs or rollaway beds with advance notice. There is a $10 charge per night for this service. ATM/Bank/Check Cashing The nearest banks are located ½ mile away in the town of Red Hook. Check with the Paradise Properties Front Office for directions and transportation information. Balcony No hanging of towels, clothes, etc. on balcony or railings. Cable Television Use the TV remote (check for brand name) to turn the television on. The Viya cable remote turns on the cable box and allows you to switch channels. Be sure to select source or input “HDMI#” on the TV remote. “STB” on the Viya remote accesses cable functions. Check-In/Check-Out Instructions Visit the Front Office to check in and sign the registration card. Check-out time is 11:00 A.M. For express check out, leave the key in the unit and lock the door. We will charge your credit card and send you the invoice by email/mail. Coffee Service Coffee Pot is available in each room. Coffee starter provided upon request. Computer Guests may request access to a computer or WIFI service in the Paradise Properties Front Office.
Copies Copy service is available at the Paradise Properties Front Office. The charge for guests is 50¢ per page. Credit Cards Accepted We accept American Express, Visa, MasterCard, and Discover Crib (Play Yard/Playpen) Play yard/playpens are available upon request. There is a $10 charge per night. A limited number of high chairs are also available. Currency U.S. Dollar is used in the United States Virgin Islands. Dry Cleaning and Laundry Dry cleaning and laundry service can be provided. Please see the Front Office to make arrangements. Emergencies In the event of medical or another serious emergency, please dial 911. Crystal Cove Villas Security Guard is on duty from 7AM to 7PM daily. Guests of Crystal Cove Villas may dial the Crystal Cove Villas Security Guard at 340-201-7343. Guests may also call Paradise Properties at 340-690-1842 or 340-775-3115 for after-hours assistance. Executive Offices Our Executive Staff is readily available to answer your questions or offer assistance. Front Office........................................................ 340-775-0111/340-775-3115 The Paradise Properties Front Office is staffed from 9AM to 5PM daily to answer your questions or offer assistance. After hours, the property manager can be reached for emergencies at 340-690-1842. Grilling No grilling of any kind under steps or on stairway. It must be done on grassy areas. Housekeeping Call our Front Office for early room make up service or extra linen including towels or blankets. Laundry Facility The Laundry Room is in the Crystal Cove administration building. Tokens to operate the machines may be purchased at the front office.
DIRECTORY OF SERVICES
Directory of Services
Directory of Services Lost and Found......................................................................... 340-775-3115 For articles lost or found, please contact the Front Desk. Mail and Messages Mail and Messages received at the property may be collected by calling or stopping by the Front Office during office hours. Office Hours We are open from 9AM to 5PM daily. If you need assistance please call 340-775-3115/340-775-0111 or stop by the office and we will do our best to assist you. Parking Parking is available on the property for all registered guests. Permits to park on property are available at the Sapphire Bay Condominium West Association office for a $25 refundable fee. Office hours are from 8:00 A.M. to 4:00 P.M. The Resort is not responsible for items left in vehicles on the Resort property. Pest Control Treatment The exterminator is scheduled to visit each unit on the second Wednesday of the month. Please allow access for this treatment. If the exterminator is not allowed access, the condo association will charge the owner, and this charge will be added to your final bill. Pet Policy The condominium association prohibits pets on the property. Please contact the Front Office for assistance in making other arrangements for your pets during your stay. Play Yard/Playpen (Crib) Play yard/playpens are available upon request. There is a $10 charge per night. Postage Stamps Stamps are available at current postal rates from the Paradise Properties front office. You may also purchase stamps at the post office in Red Hook is 1/2 mile away. Reservations Please call 340-775-3115/340-775-0111 to speak to the staff at the Front Office for assistance. Reservations can also be made on our website at www. paradisepropertiesvi@gmail.com.
Directory of Services Restaurant Sapphire Bar and Beach Grill is conveniently located on the beach which is 240 meters or a 3-minute walk from the property. Sudi’s Caribbean Bar and Grille is located next to the main pool on nearby Sapphire Village. Several other restaurants are approximately ½ mile from the property in the town of Red Hook. Safe Deposit Boxes Safe deposit boxes are not available on the property. Please do not leave money or valuables in your room. Please lock your door when you leave your unit. The resort management and Paradise Properties, Inc. are not responsible for the loss of any lost or stolen valuables. Sales Office For personal assistance in group accommodations, please contact our Front Office. Security Guard For your safety, there is a security guard on the property at Crystal Cove Villas from 7PM to 7AM daily. The phone number to contact security is 340-201-7343. Swimming Pool Swimming pool hours are 7AM to 10PM. Children must be accompanied by an adult. No glass permitted in pool area. Swim at your own risk as there is no lifeguard on duty. Telephone Dialing Instructions Local Calls (from mobile phone)..........................................1-340-XXX-XXXX Local Calls (from landline to # with 340 area code, dial last 7 digits)........... ......................................................................................................XXX-XXXX Local Information Number (from landline).............................................913 Long Distance Calls (from landline)...................................1-XXX-XXX-XXXX Toilets Do not flush any items other than toilet paper in toilets. Transportation East End Taxi Association: 340-775-6974 Virgin Islands Taxi Association: 340-774-7457
Directory of Services $1 Shuttles provide transportation in one direction toward Red Hook and beyond to downtown Charlotte Amalie. We will be happy to arrange for taxi service or make additional transportation recommendations to meet your needs. Worship Services Global Life Church Hebrew Congregation of St. Thomas Holy Family Catholic Church Living Word Family Ministries Lutheran Church of the Reformation St. Luke’s Episcopal Church Seventh Day Adventist Church Wesley Methodist Church
340-774-5400 (Raphune Hill) 340-774-4312 (Charlotte Amalie) 340-775-1650 (Anna’s Retreat) 340-775-1239 (Smith Bay) 340-775-1002 (Anna’s Retreat) 340-775-3100 (Smith Bay) 340-775-1059 (Anna’s Retreat) 340-775 -1293 (Anna’s Retreat)
Viya TV 2 4 5 6 7 8 9 10 12 13 14 15 16 17 18 21 23 24 25 26 27 28 29 30 31 33-34 40 41 48 51 61 75 84 90-92 100
CBS - WSEE TV2 CW ABC - WENY VI EWTN - CCN ION - WSVI FOX - WEON NBC - WVGN PBS - WTJX THIS TV WGN AMERICA TBS TNT USA TRU TV THE WEATHER CHANNEL FETV - WCVI OCTV COMMUNITY CALENDAR LEGISLATIVE CHANNEL GOVERNMENT CHANNEL SYFY AMC LIFETIME LMN -LIFETIME MOVIE NETWORK ESPN NBC SPORTS THE OLYMPIC CHANNEL MLB NETWORK NBA TV GOLF CHANNEL DISNEY CHANNEL CARTOON NETWORK PBS DIGITAL DISCOVERY CHANNEL
101 ANIMAL PLANET 104 HISTORY CHANNEL 130 CNN 132 HLN - HEADLINE NEWS 133 CNBC 135 MSNBC 137 FOX NEWS 139 FOX BUSINESS NEWS 141-143 CSPAN 145 A & E NETWORK 148-149 QVC 150 HSN 152 JEWELRY TV 156 BBC AMERICA 159 BRAVO 160 OWN 161 WeTV -WOMEN’S ENTERTAINMENT 163 TLC 164 FREEFORM 168 REVOLT TV 169 OXYGEN 174 E! ENTERTAINMENT 175 ID -INVESTIGATION DISCOVERY 178 LAW & CRIME 180 FOOD NETWORK 184 HGTV 186 TRAVEL CHANNEL 250-252 HALLMARK CHANNELS 330 SMILE OF A CHILD 331 JUCE 332 TBN 334 THE HILLSONG CHANNEL 335 3ABN 901-950 MUSIC CHANNEL
TV CHANNELS • SAFETY AND SECURITY PROCEDURES • PROPERTY MAP
TV Channels
Safety and Security Procedures Your safety and the security of your personal property are of the utmost concern to those of us who welcome you as our guest. We urge you to take advantage of the following suggestions. DO NOT LEAVE MONEY OR VALUABLES IN YOUR ROOM. LOCK YOUR DOORS. The management is not responsible for lost or stolen items. Double Locks For additional security, utilize the deadbolt lock provided on your door upon entering. This will prevent the door from being opened by a regular room key. Admittance Do not admit persons to your room without first establishing identity. If there is any doubt about the person’s true identity, please contact the Front Office at 340-7753115/340-775-0111. Keys Do safeguard your key. Do not leave it in your room or in the door. Do not give your key to others. In the event of a lockout, please contact the front office or security for assistance. Damage caused to the doors or windows will be charged to your account. Fire Please familiarize yourself with the location of all the unit exits. In the unlikely event of a fire, please move quickly but calmly to the nearest and safest exit. Report fire or smoke to the Front Office and call 911. After Hours Emergency.............................................................. 340-775-3115/340-690-1842 We hope that these procedures will contribute to your comfort and well-being during your stay at our Resort.
Fire Safety Procedures All buildings can have fires. Plan what to do when you check in. You won’t have time to plan during a fire. • First, find two exits nearest your room. Be sure they are unlocked and unblocked. • Then, count doors between your room and exits so you’ll have a reference point if it’s smoky. • When you hear an alarm, act, don’t investigate. • If fire is in your room, get out and close the door. Once out, report the fire. • If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits. • Never use elevators during a fire. They could stop at the fire floor. • If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
Personal Safety Tips • Take only what you can carry when touring and only necessary cash or Travelers Checks. • We encourage you not to leave valuables in your car or trunk. Do not believe a locked car door or trunk will make your valuables safe. • Always find out who is at your room door if someone knocks. Verify their identity before opening your door to strangers. If you feel uncomfortable, call security or the Front Office for verification of the visitor. • We encourage you to keep your door locked at all times.
This Directory Prepared By: Regal Publications 313 Hooffs Run Drive • Alexandria, Virginia 22314 (571) 329-4264 • www.regalpub.com
CONVENIENT LOCAL BUSINESSES
CONVENIENT LOCAL BUSINESSES
Convenient Local Businesses Craft Beer: Leatherback Brewing Co. - Local Craft Beer ........................................................................A-3 Dining:
“A casual environment with great food.”
Buddha Sushi................................................. Tab
340-776-7211
French Quarter Bistro....................................A-7 Frenchtown Deli & Coffee Shop - Also Serving Breakfast....................................................... Tab Entertainment & Gaming: Winner’s Circle - Havensight..........................A-6 Grocery: Food Center ...................................................A-4
Cuisine: Deli/Breakfast Written Up In The NY Times Affordable Caribbean
Frenchtown Harbor 7 am – 8 pm Mon-Fri 7 am – 5 pm Sat 7 am – 4 pm Sun
Recreation: Coral World Ocean Park ................................A-7 See & Ski Powerboat Rentals ........................A-1 VI Eco Tours....................................................A-2 Shopping & Services: The Market STT .............................................A-5 Tyler Print Gang .............................................A-3
DINE-IN/TAKE-OUT TUES-SAT 5-10PM (340)714-3474 WWW.BUDDHASUSHIVI.COM
CATERING/PLATTERS/ PRIVATE CHEF
SCAN MENU
CONVENIENT LOCAL BUSINESSES
BEACH HOPPING. BAR HOPPING. ISLAND HOPPING. LOBSTER DIVING. SPEARFISHING. INSHORE FISHING & MORE!
call or visit
340.775.6265 340.690.2494 SEESKI.COM
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CONVENIENT LOCAL BUSINESSES
Discover Honeymoon Beach ST. JOHN, USVI Experience the Best of St. John!
viecotours.com (340) 779-2155
Shuttle from Caneel Bay Entrance Kayak & Snorkel Adventures Sea Turtle Snorkel Tours Beachside Bar and Grill Watersports Rentals NEW Night Kayak and SUP Tours Book Now, Save 10% Promo code REGAL
49
$
PER PERSON
Beachside Bar & Grill
Watersports Day Pass
Private Cabanas
PIZZA, TACOS, COCKTAILS AND
SNORKEL GEAR, KAYAK, SUP,
ENJOY OCEANSIDE VIEWS OF
BURGERS. NOW SERVING DINNER!
LOUNGE CHAIR, FLOAT & LOCKER
HONEYMOON BEACH IN COMFORT
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CONVENIENT LOCAL BUSINESSES
Design online! Get instant pricing! Greeting Cards Stickers Mugs T-Shirts Mounted Canvas Trading Cards
& More!
Visit our Online Store at
TylerPrintGang www.tylerprintgang.com
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CONVENIENT LOCAL BUSINESSES
FOOD CENTER S t. T H OM A S ’ p r e m i e r s u p e r m a r k e t
GROCERY
DELI/BAKERY
MEAT/SEAFOOD
WINE & LIQUOR
DAIRY Red Hook
FRESH PRODUCE Open 365 days a year 7am to 10pm
Ferries to St. John
East End, St. Thomas
Food Center
340.777.8806 (Located 1 mile outside of Red Hook on Route 32 on the East End) PAGE A-4
CONVENIENT LOCAL BUSINESSES
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CONVENIENT LOCAL BUSINESSES
WINNERS CIRCLE
Where winners
play
and
players win.
EVERY SATURDAY NIGHT 10PM- LATE
@winnerscirclevi
winnerscirclevi.com PAGE A-6
Port of Sale, Havensight.
CONVENIENT LOCAL BUSINESSES
A UNIQUE LAND & SEA ADVENTURE
GET UP CLOSE AND PERSONAL
DOLPHIN EDUCATION CENTER & SEA SANCTUARY
ANIMAL ENCOUNTERS - AQUARIUMS WATER ACTIVITIES - SHOPS - CAFES ADJACENT TO COKI BEACH, ST. THOMAS, USVI (340) 775-1555 www.coralworldvi.com
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