March 2017 Business Outlook

business outlook MARCH 2017

2016

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PRESIDENT’S MESSAGE pg. 3

Training for Tomorrow

GOLDEN APPLE pg. 8

61 Joplin-area educators nominated

OUR MEMBERS ANNOUNCE

pg. 10-11

Awards, announcements and opportunities inside!

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MARCH 2017

business outlook BOARD OF DIRECTORS 2016-2017 Executive Committee Karen Plott Chairman of the Board

Clive Veri

Chairman Elect of the Board

David Glenn

Past Chairman of the Board

James Richards Treasurer

Louise Secker

Vice Chairman Membership/ Community Development Services

Kim Woodard

Co-Vice Chairman Membership/ Community Development Services

Lori Scott Dreiling

Vice Chairman Economic/Workforce Development Services

Open

Co-Vice Chairman Economic/ Workforce Development Services

Directors Gina Atteberry Brent Baker Michael Beatty Brandon Davis Donovan Edwards Jacqueline Hackett Rodney Haynes Holly Hukill Dr. Alan Marble Randy Moore Kelli Perigo Ex-Officio Directors Sam Anselm John Bartosh Dr. Nicole Brown Mike Gray Dr. Brad Hodson Dr. Jennifer Methvin Matt Proctor Dr. Norm Ridder Marilyn Ruestman Michael Seibert

CHAMBER STAFF Executive

Rob O’Brian, CEcD President Tonya Sprenkle Vice President Lisa Kelly Executive Assistant

Member Services

Ginger LaMar, IOM Director of Member Services & Development Stephanie McGrew Member Events Producer Jim Kesler Membership Sales Strategist

Finance

Navon Cook Finance Director Samantha Doubledee Finance Coordinator Melany Frederick Finance Coordinator Intern

FIND US AT: 2

Communications

Kirstie Smith Communications Director Wendy Brunner-Lewis Communications Coordinator Martha Getz YPN/Communications Coordinator

Economic & Workforce Development

Mark Turnbull Director of Regional Strategies Kevin Welch Director of Business Attraction Brian Kelly Director of Entrepreneurship & Technology Strategies Cary Beasley, IOM Workforce Development Manager

Administrative Support Lea Schroer Administrative Assistant

5 LEVEL SPONSORS S T A R

PARTNERSHIP

PLATINUM LEVEL

City of Joplin Downstream Casino Resort The Empire District Electric Company KOAM-TV/FOX 14 - KFJX Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Floor Designs Joplin Globe Publishing Company Joplin Regional Business Journal Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Roper Honda Show Me The Ozarks Magazine

DIRECTOR LEVEL Choice Marketing Connell Insurance, Inc. Joplin ProPrint Lakeland Office Systems, Inc. Motive Matters Storm Stanley Weed Whackers, Inc.

Joplin Area Chamber of Commerce www.joplincc.com 320 E. 4th Street, Joplin, MO 64801 /joplinchamber (P) 417.624.4150 /joplinchamber (F) 417.624.4303

PRESIDENT’S MESSAGE Training for Tomorrow Two years ago this month, what was then a nearly seven-year journey to bring a medical school to Joplin reached fruition and a new journey began. It has been two years since Kansas City University of Medicine and Biosciences announced it would bring a satellite campus to Joplin, based on the initial support from the community. However, that announcement came with the caveat that our region raise $30 million to support remodeling of the last of the “temporary” Mercy hospitals into the medical school. In just about 90 days, in early June, the community will cut the ribbon on Joplin’s medical school and students will begin classes in late July. The school, with an eventual 600 students, ROB O’BRIAN, will have an enormous economic impact on our community and offers potential we cannot yet even PRESIDENT grasp.

Somewhat coincidentally, and certainly more under the radar, in March 2015, we saw conversations beginning in earnest between our Chamber staff and the owner of a 50,000-square-foot warehouse building adjacent to the Chamber. This building, used to house Franklin Tech after the tornado, had the opportunity to add to the high-skill training for area manufacturers, as well as jobs in information technology and health. Your Chamber had already worked out the basics of that concept with Crowder College and had initial talks with the City for funding as early as 2014. But in spring 2015, it was time to get serious. A year later, the Chamber acquired the building, and this coming August, classes in advanced manufacturing, computer networking, computeraided design and community health get underway.

Both of these efforts, in which your Chamber has been heavily involved, are part of fulfilling the need to have a trained, qualified workforce for the years ahead. But it’s not about workforce in general; it’s about people having the skills they need to obtain and retain high-quality jobs that allow them to support themselves, their families and this community.

Health care and manufacturing are our two largest employment sectors in the Joplin metro area. They are followed by transportation and retail/restaurant, then the many aspects of the professional service sector. And throughout all of these sectors, there is an increasing use of computer and information technology. And the pace of that technology integration is increasing.

Those communities that embrace and promote technology education will have those jobs of the future. Those that don’t….

Despite the rhetoric, the majority of manufacturing jobs have been lost due to technology. But technology has increased productivity substantially since the recession. This is a trend that has been coming for decades, yet is now accelerating with the increased integration of computer/information technology. That same tech integration is happening in health care and, in fact, in every sector. That’s why enhancing education and training in our region is becoming increasingly, critically important.

A recent McKinsey Global Institute report, “A Future That Works,” takes a look at the increasing use of automation, robotics and artificial intelligence in the workplace. The McKinsey analysts contend very few occupations—less than five percent—are candidates for being fully automated. However, they stress that nearly every occupation has tasks that can be automated.

“We estimate that about half of all the activities people are paid to do in the world’s workforce could potentially be automated by adapting currently demonstrated technologies. That amounts to almost $16 trillion in wages,” notes the report.

McKinsey points out the tasks most susceptible to automation are physical ones in highly structured and predictable environments, as well as data collection and processing. They make up 51 percent of activities in the economy, accounting for almost $2.7 trillion in wages, according to McKinsey, and are most prevalent in manufacturing, accommodation and food service, and retail trade. And it’s not just low-skill, low-wage work that could be automated; middle-skill and high-paying, high-skill occupations, too, have a degree of automation potential.

“As processes are transformed by the automation of individual activities, people will perform activities that complement the work that machines do, and vice versa,” the analysts wrote.

Having KCU is a once-in-a-generation opportunity to change educational opportunities and support our health care sector. It will have a huge bearing, as well, on how our area is perceived and how we perceive ourselves. The Chamber’s new training facility with Crowder is focused on making sure there are opportunities to enhance our advanced manufacturing training, thus helping existing firms with higher skilled people who, in turn, make a better living. These are great achievements for our city and region.

However, if we want the companies that are competitive, that are using the most advanced technology and offering the best employment opportunities, then we need an education system that gives people the skills for those jobs. We need to have that system helping people today, but more importantly, it needs to be a system that builds those skills from day one so our residents can have those jobs that exist 20 years from now. To have that system, we need to be a community that values a good education system at every level. The training for tomorrow starts today.

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Your Chamber, Then and Now Follow us on our journey through time as we celebrate how your Chamber shaped the area from its inception in 1917 to today.

The following article ran in the May 2012 Business Outlook, when your Chamber was celebrating its 95th anniversary. It was written by Brad Belk with the Joplin Museum Complex and features a look back at Joplin in the 1930s.

The Great Depression hit the mining economy extremely hard. From an all-time peak of 11,187 employees in 1924, employment dropped as low as 500 part-time workers during June and July 1932. Employment numbers increased slowly to around 3,500 employees by 1935, though many were working part-time jobs, which earned only $15 per week.

The New Deal programs from the Civil Works Administration and later the Works Progress Administration helped enhance the Joplin landscape with improvements to Landreth Park and the Joplin Municipal Airport, and the creation of Murphy Boulevard and construction of Junge Stadium.

The most important development in education was the establishment of Joplin Junior College in 1937.

Night baseball came to Joplin Miners Park as outdoor lights were debuted July 1, 1930.

In 1930, the $500,000, 1,500-seat Fox Theater opened in downtown Joplin. One year later, the Tri-State Mineral Museum opened at Schifferdecker Park, showcasing some of the finest mineral specimens in the country.

That same year, the Joplin Stockyards opened for business as 30,000 area residents witnessed the grand opening ceremonies. The stockyards became one of the largest trucking stockyards in the Midwest.

The highly attended Spring Fiestas began in 1935 and would continue to draw thousands of area residents.

Held on Main Street, the multi-day event provided marching band competitions, elaborate parades, musical and acrobatic acts, and an annual Fiesta Queen pageant.

Transportation modes changed as the electric-powered trolleys were replaced by gasoline-powered buses.

Famous guests included First Lady Eleanor Roosevelt and Charles and Anne Lindbergh; infamous guests included Bonnie and Clyde.

On April 17, 1933, after 13 long years of abstinence, the local citizenry finally got their wish when Joplin’s first legal shipment of 3.2 percent beer arrived. Before the day was over, 1,750 cases of beer had been purchased. A holiday spirit prevailed throughout the day and continued into the evening. Hundreds of residents from the dry states of Oklahoma, Kansas, Arkansas and even Texas found their way to Joplin to “wet their whistles.” All Joplin hotels were at full capacity.

2016-2017 Executive Committee Presented by

Message to the Network from Chairman Brent Baker Best Year Ever As you all have heard for several years, we are aiming to make YPN a key part of the success of the Joplin region.

This year, we set out to make this the best year ever. I submit to you all that once again we made great strides to be the best YPN and have the best year. You know also that every year we build on the last and with those who did a great job before us. Some of the great achievements this year were: • Finalizing the Medical School Campaign (YPN assisted with fund raising) • Community Impact Effort (deciding on next project, to be announced soon) • Dress to Impress clothing drive • Economic Development Committee (defining project to move the needle) • Vision Joplin 2022 (YPN leading a committee and many participating) • YPN given a full seat on the Chamber board of directors Last year was a great year of progress. We look forward to seeing the final results of the efforts started in the years to come. You all have gathered together to make it another exciting year. As we strive to make 2017 better than 2016, I look forward to working with all of you and seeing what we will do together.

Brent Baker, Chairman Ryan Melton, Co-Chairman Dr. Nicole Brown, Past Chairman Shawn Daniel Jennifer Little Stephanie Onstot Dustin Parker Greg Sutton Megan Tyler Whitney Warren Christina Williams

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New YPN Members

Zachary Braucher Crossland Construction Company, Inc. Codi Cook Carpet One Floor & Home Will Flanigan Southwest Missouri Bank Shawna Lamb Keller Williams Realty of SWMO Mallorie Larson Keller Williams Realty of SWMO Cody Maples Southwest Missouri Bank Dana Pim Southwest Missouri Bank Seth Reynolds Arvest Bank Maggie Ritzman Missouri Southern State University

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Wal-Mart Academy

Nicholas Copenhaver, Manager 1501 South Range Line Road Grand Opening

Fred & Red's

David Schaefer, Owner 1719 South Main Street New Ownership

Presented by

Joplin Area Habitat for Humanity

Scott Clayton, Executive Director 2321 Moffet New Home Dedication with Salvation Army

Ribbon provided by Countryside in the City

MARCH 2017

Ribbon Cuttings

PILR TECH and blu20

Michael Cory, Executive Director 2702 North Richard Joseph Blvd., #107 New Temporary Location

Ambassador Partnership

On the Border Mexican Grill and Cantina Nova Fancher, General Manager 3030 South Range Line Road Grand Opening

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"I enjoy being an ambassador because it helps me stay in contact with other business people in the community. When we as ambassadors take part in ribbon cuttings, we have the opportunity to meet and welcome new business people to our community. We also have the opportunity to offer the host business of a ribbon cutting the chance to meet a number of local business people at their ribbon cutting, and we make sure they know all the advantages of belonging to our awesome chamber."--Jim Mabie, LegalShield

Calendar of Events for March 2017 March 1 8 am Tomorrow's Leaders Today Health Care Session 9 am Leads Group Three Chamber Office March 2 8:30 am Leadership Joplin 2017 Economic Development Session Various Locations March 3 7:30 am First Friday Coffee Community Bank & Trust, 414 East 32nd Street March 6 12 pm Business EXPO Committee Meeting Chamber Office March 7 9 am Leads Group One Southwest Missouri Bank, 32nd and McClelland March 8 9 am Leads Group Two Chamber Office March 15 9 am Leads Group Three Chamber Office 9 am Leadership Joplin 2017 Class Project Day - Dress to Impress Missouri Southern State University

March 15 11:30 am Cultural Affairs Committee Meeting Chamber Office 12 pm Nexus IT Presentation Freeman Business Center

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March 17 10:15 am Eggs & Issues Legislative Brunch Webb City Junior High Performing Arts Room March 20 12 pm Leadership Joplin Steering Committee Chamber Office March 21 5:30 pm Business After Hours Raudenbush Financial Services, LLC March 22 9 am Leads Group Two Chamber Office March 27 11:45 am Chamber Board of Directors Meeting Chamber Office March 29 8 am Leadership Joplin 2017 & Tomorrow's Leaders Today Collaboration Freeman Business Center March 30 7:15 am Good Morning Joplin Ozark Christian College

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER

MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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61 Joplin Educators Nominated for the 32nd Annual Golden Apple Awards The Joplin Area Chamber of Commerce is pleased to announce that 76 nominations were received nominating 61 Joplin educators for the 32nd Annual Golden Apple Awards. For over 30 years, the Golden Apple Awards have recognized excellence in the teaching profession and informed the public of the exceptional quality of instruction in the Joplin community. These individuals were nominated by students, parents and peers in Joplin public and private schools. All nominees and the individuals who nominated them were recognized at a reception February 23, held at Missouri Southern State University.

Judging will take place over the next two months and the awardees in each of the four categories will be announced at the 100th Annual JACC Banquet, May 4, 2017.

Thank you to our Title Sponsor:

and our Presenting Sponsor:

The nominees are: Kindergarten-2nd Grade Kolette Bartley, Kelsey Norman Elementary School Monica Bay, Jefferson Elementary School Leah Blankenship, College Heights Christian School Erica Doennig, Irving Elementary School Rebecca Emery, College Heights Christian School Miranda Glaser, Irving Elementary School Stacie Hayes, Eastmorland Elementary School Tracy Howard, Kelsey Norman Elementary School Alexandria Murray, Stapleton Elementary School Ann Reece, West Central Elementary School Erin Snodgrass, Cecil Floyd Elementary School Sherry Spaeth, Soaring Heights Elementary School James Spencer, Jefferson Elementary School Heather Stackhouse, College Heights Christian School Nicole Thorn, Jefferson Elementary School Kate Tupper, Royal Heights Elementary School Katie Virden, McKinley Elementary School Elaina Watkins, Stapleton Elementary School Kayleigh Woodruff, Eastmorland Elementary School Hillary Youngblood, Jefferson Elementary School

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3rd-5th Grade Alana Bell, Irving Elementary School Tabitha Bogar, College Heights Christian School Jan Bradshaw, Thomas Jefferson Independent Day School Brianna Chaffin, Royal Heights Elementary School Annette Elam, McKinley Elementary School Christina Elledge, Jefferson Elementary School Caleb Frakes, Royal Heights Elementary School Melinda Gibson, Royal Heights Elementary School Kyle Graves, Eastmorland Elementary School Eric Lang, College Heights Christian School Raine Lounis, Columbia Elementary School Carol Mailes, Jefferson Elementary School Kristi Mascher, Memorial Education Center

Stacey Massey, Cecil Floyd Elementary School Elizabeth Nichols, Soaring Heights Elementary School DeAun Reeve, Cecil Floyd Elementary School Christine Samuel, Stapleton Elementary School Sally Spieckermann, Eastmorland Elementary School Debi Staton, St. Mary’s Elementary School Jessica Vaughan, McKinley Elementary School Randi Watson, Soaring Heights Elementary School Kelsea Whitten, Stapleton Elementary School 6th-8th Grade Rebecca Birkenhauer, South Middle School Margie Black, St. Peter’s Middle School Kristopher Dishman, North Middle School Nina English, East Middle School Tina Guiles, East Middle School Becky Hendrickson, Thomas Jefferson Independent Day School Darren Morgan, South Middle School Jennifer Pence, North Middle School Sister Joan Schwager, St. Peter’s Middle School 9th-12th Grade David Armstrong, Joplin High School 1st Sergeant Richard Banks, Joplin High School John Blankenship, College Heights Christian School Dr. Janina Eads, Thomas Jefferson Independent Day School Justin Kleinheider, Thomas Jefferson Independent Day School Fang Martin, Thomas Jefferson Independent Day School Chris Nash, Thomas Jefferson Independent Day School Charmagne Stanley, College Heights Christian School Amanda Walker, McAuley High School Blake Zapletal, McAuley High School

GREAT JACC Opportunities to Get Your Business Name Out There JACC 100TH ANNUAL BANQUET MAY 4, 2017 This is an evening of celebrating events and honoring accomplishments from the past year, such as Golden Apple, Small Business of the Year and our Citizen of the Year.

FIRST FRIDAY COFFEE & BUSINESS AFTER HOURS These networking events are held monthly and are extremely popular and fun. If you have ample space to have 125-plus JACC members come through your doors, you can be a host sponsor. These events are reserved several months in advance, so call today to find out how you can get yours!

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CHAMBER CONNECTION A fantastic way to meet and get to know other JACC members in our quarterly event held at the Chamber office. It gives participants an opportunity to enhance their networking skills and perfect their “elevator speech.”

LEADERSHIP JOPLIN This is a 6-month program in its 34th year with more than 875 graduates. It teaches and motivates future community leaders through a 12-session curriculum that includes leadership development and Missouri Public Policy. There are several great sponsorship opportunities that can get you in front of this dynamic group of leaders.

MEMBER SPOTLIGHT TABLE The perfect way for you to create your “store window” right here in our main lobby for a full month. We will stock it with your promotional information so that everyone who comes to the JACC office can learn more about your business’ products and services. And you won’t believe how inexpensive it is!

HOT LINKS 2017 Joplin Area Chamber of Commerce Annual Hot Links Golf Tournament Thursday, August 24 & Friday, August 25 Shotgun Start: 8 am Eagle Creek Golf Course Sponsorships Available

BUSINESS OUTLOOK DIGITAL NEWSLETTER The newsletter is emailed to over 2,700 individual JACC members at the beginning of each month. Your current digital and print advertisements can reach your fellow Chamber members via this informational newsletter that contains great highlights and features such as ribbon cuttings, “Message from Our President” and “Our Members Announce.”

For more information, contact Jim Kesler, Membership Sales Strategist, at 417.624.4150 or jkesler@joplincc.com.

YOUNG PROFESSIONALS NETWORK This is a vibrant and active group of area professionals, ages 21-40, who are doing great things in our community. There are many ways to support this program and its members’ positive work, including scholarships.

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Our Members Announce presented by Keep the beat going with a heart screening Tuesdays in March at Mercy Clinic Cardiology and Cardiac, Thoracic & Vascular Surgery, 100 Mercy Way, Suite 310, from 8 amnoon. Screenings help identify factors that may lead to stroke, aneurysm, cardiovascular disease or other serious conditions. Schedule you screening or learn more at www. mercy.net/HeartScreen.

Do you like to laugh? Then join Soroptimist International of Joplin for its 2nd Annual Comedy for Camp April 1 (no fooling!). Comedy for Camp will be held at Wilder’s Event Center at 6 pm; cost is $55 per person or $100 per couple. Headliner is James Berry, the “Teddy Bear of Comedy.” Other comedians performing are Siblings Improv, Marian Kelly, and Kent Rader, and there will also be a silent auction. Contact any Soroptimist member for tickets or go to www.eventbrite.com. Proceeds benefit Camp Soroptimist, a one-week summer camp for foster children.

Give Joplin High School students practice interviewing! JHS would like to have local business leaders visit the sophomore Transitions classes March 16, April 6 or April 27 from 10 amnoon to conduct 3-4 practice interviews with students. For more information, email rebeccajakaitis@joplinschools.org or danielleyen@joplinschools.org.

Freeman Health System, the first and only hospital in an 80-mile radius designated as a Level II Stroke Center by the Missouri Department of Health and Senior Services, recently received the American Heart Association/American Stroke Association’s Get with the Guidelines® – Stroke Silver Plus Quality Achievement Award. For more information, go to www.freemanhealth.com.

The Joplin Family Y is offering a free weekly aquacise class for individuals with multiple sclerosis. The class is offered at 5:45 pm Wednesdays, and is designed to help build strength, flexibility and improve range of motion. An application and doctor’s confirmation of diagnosis are the only requirements to participate. For more information, call 417.781.YMCA. Higdon Florist is ready for spring! They have colorful, gorgeous fresh spring flowers artistically arranged for you to pick up or have delivered! Check out www.higdonflorist.com or give them a call at 417.624.7171. Planning a wedding? Set up an appointment with Debbie, their wedding consultant.

Homemade soup and sandwiches are also available at the Hot Spot!

The Carthage Chamber of Commerce is hosting “Walking the Narrow Road of Leadership: Leadership Strategies for Supervisors & Managers” May 18, 8 am-3 pm, at CWEP Community Room, 627 West Centennial, Carthage. This seminar is open to the public. Cost is $50 person. RSVP by May 5. For more information, call 417.358.2373.

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The oral hygiene of our patients is a high priority for us at Uncommon Orthodontics. Our UNCOMMON Oral Hygiene Recall Program is designed to partner our office with the dental office of each of our patients to encourage and keep our patients up to date on their oral hygiene appointments. We re-launched this program in February to be sure our patients’ teeth and gums will be in tiptop shape when they show off that new smile they worked on so hard! Call 417.625.1114 for more information.

Register now for the annual Spring Career Fair hosted by Missouri Southern State University Wednesday, April 5. Promote your company/organization to hundreds of MSSU students and alumni and recruit for full-time and part-time jobs, internships and volunteer opportunities. Deadline to register is March 17!

Contact MSSU Career Services at 417.625.9343 or hirealion@ mssu.edu.

Pro Musica presents the Academy of St Martin in the Fields, one of the world’s premier chamber orchestras, direct from London, March 23 at 7:30 pm in Taylor Performing Arts Center, Missouri Southern State University. Tickets range from $15 to $25 (with $5 discount for children and students) and a special Prestige ticket at $50, which includes reserved seating in the prime part of the auditorium. Purchase tickets at www.promusicajoplin.org or at the Pro Musica office. For more information, call 417.625.1822 or visit www.promusicajoplin.org.

The Tri-State Area Contractors Association announces a date change for its 2017 Sporting Clays Tournament. It’s scheduled for April 15, 8:30 am-1 pm, at Claythorne Lodge in Columbus, Kansas. Registration is at 8:30 am, shooting is at 9 am and lunch and trophy presentation are at 11:30 am. Cost is $225 for a fourman team or $56.25 for a single shooter. Register here. For more information, go to www.tristatecontractors.net.

Save the date of Saturday, June 3, for a day of fun, exploration and new excitement as the Joplin Public Library hosts its grand opening and ribbon cutting. Construction work continues on the new facility at 1901 East 20th Street as staff prepares to move into the building in mid- to late-April. For more information, call 417.623.7953.

Gunlock Heating and Air announces the addition of Luke Gunlock as sales, service and installation manager. Luke understands the significance of healthy air to those who suffer from asthma, allergies and restrictive breathing issues. His training includes the use of air purification systems, ultra violet lights, geo-thermal systems and air source systems for residential and commercial applications. Contact Luke at 417.624.5203 for your free estimate to improve your air quality and energy efficiency.

Wildwood Ranch Development has launched a marketing campaign asking individuals and businesses to help Make JOMO Grow. When we say grow, we mean some very specific things: bringing jobs, raising wages and steady growth for the people

Fore Media, LLC announces the launch of its new television show, “On the Town,” airing this spring on KODE, Facebook and YouTube. For more information, follow the show at ON THE TOWN on Facebook. Special Chamber member advertising rates now available!

Accelerating trends to outsource payroll and advisory services are continuing, and unlikely to slow down. Companies are swiftly realizing that outsourcing these services is creating enormous savings and improving efficiencies. To get started now or for more information, call Payroll Vault of the Four States at 417.623.0941 or log on to www.payrollvault.com. Your first payroll is free!

V’s Barbershop welcomes its newest team member, Creinna Miller. Creinna is a Carthage native and comes to V's with 6 years of experience in the men’s grooming industry. Creinna is passionate about men’s haircuts and specializes in men’s fades.

Call today to schedule your appointment at 417.621.0901.

Now is a great time to get your dream room ready for spring by calling ABE Painting. ABE paint team offers free touch ups for life with the purchase of any interior wall or ceiling. Call today to book your estimate at 417.291.4122 or log on to www. abepainting.com.

Cheezie’s Pizza reminds everyone that delivery in Joplin is available within the Joplin city limits as well as online ordering.

Don’t forget Cheezie’s also offers birthday parties and so much more. Order your favorite pie today by logging on to www. cheeziespizza.com.

Joplin Pro Print offers local products and local services with top-notch quality to match. For more information on how we can help brand your business, stop by to see one of our print heroes today at 1300 South Main. For more information, call 417.624.3744.

Mystique Boutique is excited to bring you the hottest spring fashions for 2017 and is making room for more new inventory by offering all denim fashions, shoes and cowgirl boots for 50 percent off. Make sure to stop by today inside Joplin’s Northpark Mall or follow us on Facebook and Snapchat for more new items coming into the store.

R & D Lawn & Landscape is still offering a New Year discount of 15 percent off! Take advantage of their discounts and install your outdoor patio, fire pit, fireplace, retaining wall or dirt work! Book two or more of these and get an extra 5 percent off. Mention “Firepit” on your bid and receive a special price if booked on day of bid! For more information, call 417.438.6590.

The City of Joplin Fire Department released its 2016

business outlook

Annual Report. The document provides an overview of each division in the department and highlights various projects throughout the year. With more than 8,200 calls for service, the firefighters assisted in fires, rescues, medical emergencies, hazardous material spills and public service requests. For more information, go to www.joplinmo.org.

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of Joplin. But to do this, city and state officials need to know we, as a city, are interested. So, we invite you to review, share and sign our petition at www.MakeJOMOGrow.com. For more information or to obtain Make JOMO Grow buttons for your staff, call 417.627.9675.

The City of Joplin Parks & Recreation is offering Lil’ Kickers Soccer open to children ages 3-4 years. Cost is $35 per player. For kids ages 5-12 years, the Youth Developmental Soccer League is open. Cost is $40 per player, and pre-registration is required by March 11.

For more information, go to www.joplinparks.org or call 417.625.4750.

Gold & Silver of Joplin is the area’s largest coin store, carrying a full line of bullion products and rare coins, accommodating the beginning collector up through advanced investor. With more than 40 years’ experience, they offer appraisals on everything from scrap metal to estate settlements, purchasing coins, jewelry and precious metals.

For more information, call 417.553.0643 or visit them at 2705 South Range Line.

Sweet Emotion - A Chocolate Boutique is now doing fundraisers. If your organization is looking for a way to raise funds, contact Janet Ketron at 417.691.8504 or visit her at 1520 South Main.

The Kiwanis Club of Joplin/Key Club Pancake Feed is March 17, 6 am-1:30 pm at St. Philip’s Episcopal Church, 706 Byers.

Cost is $5 per person; pay at the door. For more information, contact: Jonathan Wallner at jdwallner@gmail.com or 417.439.9343.

Forward March Inc. and Buffalo Run Casino & Resort are hosting Military Hiring 101 Employer Workshop to provide your company with the information and tools you need to attract, hire and retain the best military candidates. The workshop is March 21, 10 am-3 pm at 1000 Buffalo Run Blvd, Miami, Oklahoma. Cost is $99 and includes all materials, workbook and refreshments. For more information, contact jburgess@forwardmarchinc.com or 1.888.723.6223, ext. 225.

Big Brothers Big Sisters Bowl for Kids’ Sake is March 18 at Carl Richards Fourth Street Bowl. Register now at www. joplinbigbro.org or call 417.626.9244.

The Chamber is interested in your business. If you won an award, opened another office or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to wendy@joplincc.com by March 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

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THANK YOU FOR RENEWING Ad Systems, Inc....................................................... 1983

Joplin Regional Business Journal........................... 2006

Adelmo Family Care, LLC....................................... 2009

Kansas City University of Medicine & Biosciences.2016

AdornAble, Inc........................................................ 2000

LegalShield.............................................................. 2013

AFLAC..................................................................... 2014

Mid-States Mechanical Services, Inc....................... 2008

Air Service Plus, Inc................................................. 2013

Missouri Enterprise................................................. 2014

Jeff Asbell Excavating & Trucking, Inc.................... 2015

MOCAP A Division of Premier Home Mortgage.... 2014

Braeckel's Development Corporation.................... 2001

Oral & Facial Surgery Center of Joplin................... 2002

Brunner Fabrication................................................ 2002

Owens Corning Mineral Wool, LLC........................ 2016

Carpet One Floor & Home..................................... 1989

Ozark Camp & Retreat Center................................ 2008

Children's Center of SW Missouri........................... 2012

Residence Inn by Marriott-Joplin............................ 2014

Cocos...................................................................... 2012

William Roehling, D.D.S.......................................... 1984

Cott Beverages....................................................... 1994

Salon 529................................................................ 2006

Counseling Associates of the Four States, LLC...... 2009

Southtown Cleaners................................................ 2012

E Market Solutions.................................................. 2011

State Farm Insurance - Kyle Hickam Agency.......... 2002

Golden Corral Buffet & Grill................................... 2003

Tint 'N More, Inc..................................................... 1995

H&R Block............................................................... 2016

U S Bank, N.A.......................................................... 1951

Hedman Chiropractic, LLC...................................... 2011

Warner-Williams Investments.................................. 2016

New Member Spotlight

The Herrod Financial Group................................... 1985

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Morgan Coaching & Consulting, LLC 417.439.1319 Melody Morgan founded Morgan Coaching & Consulting, LLC, after working in an administrative role for many years. She coached teams of 5 to 15 members in the dental field. Melody has obtained her Life Coaching certification and Business Coaching certification. Morgan Coaching & Consulting, LLC, provides Personal Development coaching, Business coaching, Motivational coaching and Team coaching.

She can provide coaching on a one-on-one basis or coach an entire team. Coaching can be instrumental in goal-setting, accountability, in times of transition or when you just can’t seem to get off the hamster wheel. Morgan Coaching & Consulting, LLC can help you take your personal or business life to the next level. Call Melody today for your first complimentary meeting to see if coaching will help you achieve your potential!

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Welcome to the Chamber, Navon Cook!

Navon joined the Chamber as the finance director in January.

She received her undergraduate degree at Missouri Southern State University in Business Administration-Management and her graduate degree at Pittsburg State University in Human Resource Development. She worked at PSU for 2 years in the College of Arts and Sciences as the grants and enhancements budget operations manager. She has worked in many different industries: pharmacy, durable medical equipment, dentistry, construction, lending and higher education, and her experience ranges from customer service, management and human resources.

Navon and her husband have two sons, who attend Carl Junction schools.

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business outlook MARCH 2017

Welcome New Members Big Brothers Big Sisters of Jasper and Newton Counties Youth Services/Non-Profit Organization 3510 East 3rd Street Joplin, MO 64801 417.626.9244 www.joplinbigbro.org Greg Spink, Director Sponsor: Jim Kesler, Joplin Area Chamber of Commerce All Seasons Signs & Outfitters Signs; Screen Printing & Embroidery 3801 East 7th Street Joplin, MO 64801 417.782.0714 www.yourtextiles.com Aaron Garman, Office Manager Sponsor: Ginger LaMar, Joplin Area Chamber of Commerce Bluebird Underground Data Communication/Networking 1904 North LeCompte Springfield, MO 65802 417.851.0200 www.bluebirdnetwork.com Todd Murren, General Manager Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Adalt Consulting/Prime Golf, LLC Marketing Research & Marketing Companies 407 South Pennsylvania Avenue, Suite 209C Joplin, MO 64801 914.260.9045 www.adaltconsulting.com www.primegolfllc.com Todd Greene, President & Founder Sponsors: Toby Teeter, LocalRaces.com, LLC; Brian Kelly, Joplin Area Chamber of Commerce On Target Training Center Sports/Training Programs 719 East Wickersham Drive Webb City, MO 64870 417.483.5366 Ryan Scheuermann, President Sponsor: Clifford Wert, Connect2Culture

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Forward March, Inc. Employment Agency 201 East 28th Street, Suite 24 Baxter Springs, KS 66713 888.723.6223, ext. 225 www.forwardmarchinc.com Jimmy Burgess, Midwest Regional Director Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Frost Oil Company Petroleum Wholesale 1154 Jaguar Road Joplin, MO 64804 800.338.3493 www.frostoil.com Paul Humphries, Lube Sales Manager Sponsor: Jim Kesler, Joplin Area Chamber of Commerce T.R. Smith Construction, Inc. Construction Co-Home Builders, General Contractors/ Developers 805 Walnut Ridge Joplin, MO 64801 417.825.2967 www.trsmithinc.com Julie Smith, Secretary Tony Smith, President Sponsor: Jim Kesler, Joplin Area Chamber of Commerce

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members. Please keep these and all members in mind when looking for goods and services. Visit the Chamber’s online member directory at cca.joplincc.com/businesssearch.aspx.

Invite your clients or vendors to join your 5-Star Accredited Chamber. Contact Membership Sales Strategist Jim Kesler at 417.624.4150 or jkesler@joplincc.com.

Fill out the member application to join the Chamber at http:// cca.joplincc.com/newmemapp.aspx?dbid2=mojop.

Lea Schroer is permanent Chamber face

Lea, who started at the Newman Innovation Center in November 2006 as the administrative assistant, is now the permanent administrative assistant for the Chamber. She is still doing most of the same duties she did at the NIC, but she is now more involved with the Chamber’s daily activities. Her goal is to be the most cheerful voice/face you’ll hear and see all day when you call/visit the Chamber!

By Karen Bradshaw, Director of the Center for Entrepreneurship at Missouri Southern State University

“I venture to suggest that patriotism is not a short and frenzied outburst of emotion, but the tranquil and steady dedication of a lifetime.” ― Adlai E. Stevenson II

According to the "Survey of Business Owners: VeteranOwned Businesses 2012 (U.S. Census Bureau)," there were 2.5 million businesses (or about 9 percent of all U.S. companies) owned by American veterans. In 2012, these firms generated $1.14 trillion in sales receipts and employed about 5 million people. They had payrolls totaling $195 billion dollars.

Number of Veterans

Number of Veteran-owned Businesses

Percent of Veteran-owned Businesses

Missouri

479,828

49,587

19.5%

Kansas

211,113

21,797

8.6%

Oklahoma

312,492

36,540

11.7%

U.S.

21,369,602

2,540,706

100%

Source: U.S. Census Bureau

A 2016 Institute for Veterans and Military Families study indicated veterans are 1.2 times more likely to be self-employed than non-veterans. About 88 percent of self-employed veterans are 46 or older. Since 2007, business ownership has increased by 295 percent for women veterans; 50 percent for minority veterans; and 56 percent for Hispanic veterans.

In a study from the SBA’s Office of Advocacy, more than one-third of veteran entrepreneurs said they gained skills from their active duty service that were directly relevant to business ownership.

Following is a list of governmental and educational organizations that provide information about business, financial and governmental programs available to American veterans:

http://www.va.gov/osdbu/

The U.S. Department of Veterans Affairs provides the Office of Small & Disadvantaged Business Utilization, which is a resource for veterans wanting to start their own small business.

http://www.benefits.va.gov/vocrehab/index.asp

The Department of Veterans Affairs Vocational Rehabilitation & Employment program provides assistance to veterans with service connected disabilities, by helping them to prepare for, find and keep suitable jobs.

https://www.nrd.gov/

The National Resource Directory is for wounded, ill and injured service members, veterans and their families and provides information about benefits, compensation, education and other resources.

https://www.sba.gov/

U.S. Small Business Administration provides loan guarantees, online training resources, business advocacy, local directories and information to assist veterans wanting to start and operate a business.

http://showmeheroes.mo.gov

The Missouri Career Source service allows veterans to

post their resumes and connect with employers who have pledged to hire veterans returning from active duty.

http://mvc.dps.mo.gov/

The Missouri Veterans Commission provides assistance to all veterans and their dependents regarding the rights of veterans and their available government benefits.

https://www.kcva.ks.gov/

The Kansas Commission on Veterans' Affairs Office provides Kansas veterans and their eligible dependents with information and assistance through the coordination of programs and services.

http://odva.ok.gov/

The Oklahoma Department of Veterans Affairs provides nursing care, financial assistance in emergencies and field service counseling in the filing of claims for U.S. Department of Veterans Affairs and state benefits.

https://missouribusiness.net/ptac/

The Missouri Procurement Technical Assistance Centers (MO PTAC) assist businesses, including small, disadvantaged and women owned firms, in obtaining federal, state and local government contracts.

http://www.mssu.edu/student-affairs/financial-aid/ Veterans.php

The Veterans Service Office at Missouri Southern State University assists current service members, veterans and their family members in using their educational benefits, as well as financial aid and scholarship information.

http://www.mssutraining.com/

The MSSU Small Business & Technology Development Center provides confidential and free business consulting services to veterans who are business owners or are wanting to start a business.

MARCH 2017

Internet Resources for Veteran-owned Businesses

business outlook

Veterans Summit 2017 This event is held to serve American veterans who own businesses or are interested in starting a business. The purpose is to engage business owners in identifying the key issues and opportunities facing small businesses, and to encourage them to network together to develop strategies to enhance growth and success. The event will feature Rep. Charlie Davis, who is a veteran, business owner, and Chair of the Missouri House of Representatives Veterans Committee; veteran business owners who will provide tips for growth and success in business; and representatives from veteran business service organizations. Participants will have the opportunity to network with other veteran business owners and discuss resources for veterans.

Date: April 7 (Friday) Time: 5-7 pm Location: MSSU, Plaster Hall, Cornell Auditorium, Room 201, 3950 E. Newman Road Cost: No cost to veterans and their spouses Register at www.mssutraining.com

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business outlook MARCH 2017

Small Business & Technology Development Center Missouri Southern State University The Robert W. Plaster School of Business 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

QUICKBOOKS DESKTOP: UTILIZATION, TIPS AND TRICKS March 1 (Wednesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $79 per person GENERATIONAL MARKETING March 8 (Wednesday), 3-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: No cost STARTING A SMALL BUSINESS: THE FIRST STEPS March 9 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $29 per business

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ANALYZING AND MANAGING CASH FLOW March 14 (Tuesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $59 PREDICTING CASH NEEDS March 16 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $69 per person

Find the full schedule of workshops at www.mssutraining.com.

Insurance you can design to meet your ever-changing needs.

• Business or Commercial • Call for a Farmers Friendly Review® • Evening Appointments

MARCH 2017

business outlook

LINDA TEETER, LUTCF www.farmersagent.com/lteeter 1321 ILLINOIS AVE • JOPLIN, MO 64801

Call 417-781-4820 today for Auto, Home, Life and Business.

Audio / Video Systems Pro Audio Equipment Camera Systems Healthcare Communications

Elite Commercial Audio/Video Sales & Service Toll Free: 800-621-5256 Local: 417-869-0770 aaius.com proaudiosuperstore.com 2120 S. Roosevelt Suite 3 Joplin, MO 64804

Joplin Area Chamber of Commerce has partnered with Payroll Vault to offer new members a FREE labor law poster*!

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Do your posters need an update? Want to avoid a hefty penalty? Get an updated poster today for only $24.95 plus tax.

Contact Payroll Vault today to get your new poster.

Phone: 417.623.0941 Email: wendy.mashburn@ payrollvault.com *first poster free with subscription

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MARCH 2017

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THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR 18 FOR HELPING US COMMUNICATE WITH OUR MEMBERS!