July 2017 Business Outlook

business outlook JULY 2017

2016

july 2017

PRESIDENT’S MESSAGE pg. 3

The Best of Times, the Worst of Times

JOPLIN MAKERS TOOL DRIVE pg. 11

Donate your tools July 8 at the Advanced Training & Technology Center

OUR MEMBERS ANNOUNCE

pg. 10-11

Awards, announcements and opportunities inside!

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JULY 2017

business outlook BOARD OF DIRECTORS 2017-2018 Executive Committee Clive Veri Chairman of the Board

Brandon Davis

Chairman Elect of the Board

Karen Plott

Past Chairman of the Board

Jerrod Hogan Treasurer

Louise Secker

Vice Chairman Membership/ Community Development Services

Brent Baker

Co-Vice Chairman Membership/ Community Development Services

Lori Scott Dreiling

Vice Chairman Economic/Workforce Development Services

Betsy Kissel

Co-Vice Chairman Economic/ Workforce Development Services

Directors Gina Atteberry Michael Beatty Todd Chenault Jeremy Drinkwitz Donovan Edwards David Glenn Jacqueline Hackett Holly Hukill Dr. Alan Marble Randy Moore Kelli Perigo Ex-Officio Directors Sam Anselm John Bartosh Mike Gray Dr. Brad Hodson Ryan Melton Dr. Jennifer Methvin Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Michael Seibert

CHAMBER STAFF Executive

Rob O’Brian, CEcD President Tonya Sprenkle Vice President Lisa Kelly Executive Assistant

Member Services

Ginger LaMar, IOM Director of Member Services & Development Stephanie McGrew Member Events Producer Jim Kesler Membership Sales Strategist

Finance

Navon Cook Finance Director Samantha Doubledee Finance Coordinator

FIND US AT: 2

Communications

Kirstie Smith Communications Director Wendy Brunner-Lewis Communications Coordinator Martha Getz YPN/Communications Coordinator

Economic & Workforce Development

Mark Turnbull Director of Regional Strategies Kevin Welch Director of Business Attraction Brian Kelly Director of Entrepreneurship & Technology Strategies Cary Beasley, IOM Workforce Development Manager

Administrative Support Lea Schroer Administrative Assistant

5 LEVEL SPONSORS S T A R

PARTNERSHIP

PLATINUM LEVEL

City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

DIRECTOR LEVEL Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Stanley

Joplin Area Chamber of Commerce www.joplincc.com 320 E. 4th Street, Joplin, MO 64801 /joplinchamber (P) 417.624.4150 /joplinchamber (F) 417.624.4303

PRESIDENT’S MESSAGE The Best of Times, the Worst of Times

JULY 2017

business outlook

Two hundred 41 years ago this month, 56 men signed a document publicly acknowledging they were committing treason against the most powerful nation in the world; a nation of which they were a part. In this Declaration of Independence, these citizens of Britain laid out a series of grievances against the government and declared their colonies would become independent. In doing so, this group of leading citizens pledged to each other their lives, fortunes and sacred honor.

ROB O’BRIAN, The mythology of our nation’s founding is that the 13 colonies were united in the cause PRESIDENT and in the subsequent actions 12 years later to create our Constitution and form the United States of America. The reality was vastly different. Even the 13 colonies were vastly different. They had different economics, different cultures and different views of how much, if any, autonomy to give to a central government. They would go to war just 85 years after the Declaration to settle the seething issues pulling our fledgling country apart.

When we look around the landscape today, there is a great deal of dissension and debate in our country. The 2016 presidential election highlighted many of the factors that seem to pull us apart. Right now, many believe the federal government is out of control, while many want it to take more action. And in taking more action, many want Congress to be decisive on some things, but are happy when it is stalemated on others. We want our schools to be better, our roads to be fixed, our borders to be defended, good health care to be available and affordable, and our economy overall to continue to be healthy. But the “who” and the “how” of paying for the above and more is the elephant in the room.

Overall, many believe what we have today is “not America.” But maybe more specifically, it is not the America many of us grew up in. However, history shows our country has always been one of tension and dissension. Our Constitution allows for anyone and everyone to join the debate which, at times, has created turmoil. It has never been pretty or neat.

Having said that, as we celebrate the Declaration that created our nation, it is my view that it is even more vital and more important that people take action to make our nation, state and community better. Now, no one could be blamed for throwing up their hands right now and saying “Why bother,” especially when attitudes and positions seem to be more entrenched; compromise for the common good is less likely and even the discussions (debates) less civil. Certainly it would have been easier for the Founding Fathers, for General Washington, for the thousands of foot soldiers and more, to give up. But, there are better things that can happen for all when people work together for a common goal.

Lofty view, indeed, but let me bring it down locally, because I believe we start by making a difference at home. Long before the tornado, there was discussion of a medical school in Joplin. It started with one person, Dr. Larry McIntire, who brought a few other people on board with the idea. At the end of this month, Kansas City University-Joplin begins it first class of medical students. That is just one example of many things the community encouraged and supported after the tornado.

Going forward, nearly 150 people from around the community have provided input into a citizens’ plan called Vision 2022. This is a five-year view of critical items to enhance our city. The plan outlines the need for major “big box” space for sports events and entertainment, something that has been on the back burner far too long for a city this size. It talks about ways to enhance job growth and promote a better quality of life, including wellness and education. The report calls for a children’s discovery center or museum, a concept a committee out of Vision 2022 has underway. You can see the full report on the City’s website at www.joplinmo.org/971/Vision-Joplin.

You, as a Chamber member, but more importantly a community member, have a vested interest in this community’s success. The schools need to work. The city needs to work. The overall economic climate needs to work for your firm to thrive and for people to have jobs. Your participation is critical to helping the Chamber help the community, but your time, talent and treasure help your church or community organizations in which you believe.

When we find opportunities to raise the bar for our community in every area, we all succeed. It is not easy. It takes lots of discussion and energy as well as time and money. Years ago, humorist Art Buchwald said, “I don’t know if we live in the best of times or worst of times. I do know that this is the only time we have.” This is our time.

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business outlook JULY 2017 4

Your Chamber, Then and Now

Follow us on our journey through time as we celebrate how your Chamber shaped the area from its inception in 1917 to today. This article, written by Joplin historian Brad Belk, first appeared in the September 2012 Business Outlook.

An important piece of legislation was created during the 1960s in Jefferson City. A new constitutional amendment was passed providing access to industrial development revenue bonds. Cities throughout Missouri began to take advantage of the new bonding capacity to construct buildings for industrial plants, purchase land to construct buildings or assist expansion for existing industries. The bonds gave cities one more avenue to attract new industry to their community, since the city could provide capital for construction of a new plant without tying up the firm’s capital or credit in plant investment.

Following World War II (1945), the Joplin district had 10,582 telephones in operation; by 1962, there were over 25,000. The direct dialing system, which replaced the dated, labor intensive, manual operator switchboard, occurred in 1955, when Mayor Freeman Johnson called former Mayor H. Chris Oltman during a dinner ceremony at Wilder’s. Direct long distance dialing began in 1958. In 1960, the SUnset 1 prefix was added to the MAyfair 3 and 4 numbers to accommodate the rapid growth of telephone service. By 1967, the first touch-tone keypad telephones arrived in Joplin.

EaglePicher, one of Joplin’s oldest industries, began supplying batteries to power rockets for the relatively new U.S. space program. During peak seasons, EaglePicher employed over 1,300 laborers, making them the largest homegrown industry in Joplin. The Precision Products plant, located off West 4th Street, was acquired in 1960. Eight years later, the company generated $200 million in sales for the first time in its history. Also in 1968, approximately 75 percent of EaglePicher’s plants were unionized.

During the summers of the 1960s, the Joplin Junior Chamber of Commerce sponsored a world championship professional rodeo. At this time, the Chamber, located at 112 West 4th Street, had nearly 1,000 members.

In keeping with President John Kennedy’s request that Americans keep physically fit, the Joplin School District established a physical education department. The physical education program was launched during the fall of 1962.

A physical education test was initiated at the schools. The test consisted of six events: pull ups, sit ups, shuttle run, standing broad jump, 50-yard dash and 600-yard walk. Report cards were mailed to parents on each student to show the areas in which their children were weak. Prior to being elected as 35th president of the United States, Senator John F. Kennedy delivered a campaign speech at the Joplin Municipal Airport to 15,000 area residents in October 1960.

In 1962, The Empire District Electric Company employed over 500 workers earning an annual payroll of $3.5 million. Before the decade closed, Empire allocated $26 million to construct a 200,000-kilowatt steam generating power plant near Asbury.

In 1959, representatives of Ozark Bible College purchased 40 acres north of Landreth Park for $25,000. The first building on campus was constructed in 1961. Additional buildings were built and classes began during the fall of 1963.

The first McDonald's restaurant opened in 1963 at 27th & Main. A hamburger sold for 15¢.

By 1965, 18 truck lines and five railroad companies served Joplin. Both Crown Coach and Greyhound had significant bus terminals in the city.

By the fall of 1967, four new buildings were completed at Missouri Southern State College’s new campus, located near the intersection of Newman and Duquesne roads. The students enrolled at the college could now receive a bachelor's degree for the first time with the implementation of four-year curriculum. Tuition fees ranged from $100 to $205 per semester.

Joplin’s new $1.3 million City Hall was dedicated August 6, 1967. Two thousand residents attended the Sunday afternoon ceremony and toured the municipal building at 303 East 3rd Street.

The new 267-bed, $8.5 million St. John’s Hospital was completed in 1968. The seven-story facility, located at 2727 McClelland Boulevard, provided jobs for 600. In 1963, Oak Hill Hospital opened a new 43-bed facility at 34th & Indiana.

2017-2018 Executive Committee

Presented by

Message to the Network from Chairman Ryan S. Melton The first paragraph of the short story titled "The Three Questions," written by Leo Tolstoy, says, “It once occurred to a certain king, that if he always knew the right time to begin everything; if he knew who were the right people to listen to, and whom to avoid; and, above all, if he always knew what was the most important thing to do, he would never fail in anything he might undertake.”

I won’t give away the details of the entire story because it is worth your time to read in its entirety, but here is the Ryan’s Notes version. The king wanted these three questions answered and offered a reward to anyone who could answer them. People came from all over the land to help the king answer his questions and gain the reward, but each person gave him a different answer to each of the questions. He soon grew so discouraged with the vast amount of different answers that the story says, “All the answers being different, the king agreed with none of them, and gave the reward to none. But still wishing to find the right answers to his questions, he decided to consult a hermit, widely renowned for his wisdom. The king went up to him and said: "I have come to you, wise hermit, to ask you to answer three questions: How can I learn to do the right thing at the right time? Who are the people I most need, and to whom should I, therefore, pay more attention than the rest? And, what affairs are the most important, and need my first attention?"

The story goes on and the king and the hermit work in a garden with a spade in the soil until a wounded stranger comes to them almost at the point of death. Through this encounter, the hermit reveals the answers to the king’s questions.

I encourage you to read the whole story if you want to know the answers the hermit gives to the following three questions: 1. How can I learn to do the right thing at the right time?

2. Who are the people I most need, and to whom should I, therefore, pay more attention than the rest?

3. What affairs are the most important and need my first attention?

I think these are important questions every person and every organization should ask and answer. For the YPN, I would answer them this way:

1. The time to do the right thing is right now, in the moment when action is needed. A mentor of mine once taught me, “Always do the next right thing." Now is

Ryan Melton, Chairman Shawn Daniel, Co-Chairman Brent Baker, Past Chairman Courtney Barnard Drew Kimble Jennifer Little Emily Marion Stephanie Onstot Tyler Overstreet Megan Tyler Whitney Warren

JULY 2017

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New YPN Members Matthew Friskey Escape Joplin/Vortex Media Group Chris Loomis Freeman Health System Joshua Maresh JOMO Moving Devin Martinez Kansas Crossing Casino

the time to engage with the YPN and become more connected.

2. The people you need most and to whom you should pay attention are the people who are right in front of you at the time in your life. Take care of those whose paths you have crossed and make the most of that time because it is finite. Take advantage of the great young professionals around you and learn and grow through them and with them.

3. The most important affairs are the ones you’ve been given right now. My dad used to tell me, “I can’t trust you with the big stuff until you prove you can handle the little stuff." There was a sense of immediacy to this. If I would deal with the challenges before me, then I would have the opportunity to take on even bigger challenges next.

I believe if we invest in YPN, we will build opportunities for ourselves and our community right now; it will be what is required for us to be offered new and exciting opportunities in the future.

Right now is the right time to help the right people with the right challenges. Right now is the right time to invest in this organization, in its members and its community because right now is what is right in front of you.

Ryan S. Melton, Director of Service Excellence Freeman Health System 5

business outlook

Lamar Bank and Trust Company

Admiral Express Office Supply

Aaron Smith, Vice President 1301 East 7th Street, Suite A Grand Opening

Cathy Garver, Sales Manager 1122 South Illinois Avenue, Suite 102 New Showroom

Joplin Area Habitat for Humanity

Good Cents Vintage and More

Joplin Public Library

On Your Left Marketing

Scott Clayton, Executive Director 2123 South Wall Avenue Ground Breaking for Veteran Build

Jacque Gage, Director 1901 East 20th Street Grand Opening

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Presented by

Tiffany Wininger, Owner 705 South Illinois Avenue, Suite 1A New Membership

Curtis Miller, Owner 931 East 4th Street, Suite 234 One-Year Anniversary

Ribbon provided by Countryside in the City

JULY 2017

Ribbon Cuttings

THANK YOU FOR RENEWING Area Hearing and Speech Clinic............................. 2013

Paragon Architecture, LLC...................................... 2013

Atlas Safe Rooms.................................................... 2012

People Link Staffing Solutions................................ 2006

Boyd Metals of Joplin ............................................ 1995

People's Bank of Seneca........................................ 1996

Catholic Charities of Southwest Missouri............... 2013

Reeves Tire and Automotive.................................. 1984

Children's Haven of Southwest Missouri, Inc......... 2005

Regal Car Sales and Credit..................................... 2008

Children's Mercy..................................................... 2013

Steve Robbins Construction................................... 2014

City Pointe Beauty Academy.................................. 2009

Royal Orleans Apartments...................................... 2009

College View Manor Senior Living......................... 2016

Scott Electronic Systems, Inc.................................. 1996

Deck the Walls........................................................ 2005

Starting Point Outpatient Services, LLC................. 2015

Dolence Law Office, LLC........................................ 2014

Stronghold Data, LLC............................................. 2007

Don's Cold Storage and Transportation, LLC......... 2015

Thermal Engineering International......................... 1978

Downstream Casino Resort.................................... 2007

Turning Point Consulting and Coaching................. 2013

Eagle Eye Printing................................................... 1987

UniFirst Corporation............................................... 2004

eMarket Solutions................................................... 2011

US Kustoms Collision Center.................................. 2014

Frank Fletcher Mercedes........................................ 2014

The Whitlock Company.......................................... 2008

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FOX 14 - KFJX........................................................ 2004 Freeman Health System.......................................... 1951 George A. Spiva Center for the Arts...................... 1985 Dr. James R. Goff, O.D........................................... 2014 Guaranty Bank Loan Center.................................... 2016 Harry S Truman Coordinating Council.................... 2016 Herrman Lumber Company.................................... 2011 Hire Advantage....................................................... 2015 Hogan Agency - Farmers Insurance....................... 2014 Jasper County Sheltered Facilities Board............... 2014 Joplin Chapter of SWMO American Payroll Association.............................................................. 2016 Joplin Memorial Run............................................... 2014 Joplin Metro Credit Union...................................... 1991 Joplin Workshops, Inc............................................. 1978 Manpower, Inc......................................................... 1978 Mid America RV...................................................... 2014 Mortgage House..................................................... 2014 My Dentist Complete Care Dentistry..................... 2016 N2 Publishing.......................................................... 2014 Names and Numbers.............................................. 1989 Neal Group Construction, LLC............................... 2004 Onin Staffing........................................................... 2016 7

business outlook JULY 2017

Our Members Announce presented by Paul Barr retired as chief financial officer of Joplin Schools June 30, after 23 years of service. For more information, go to www.joplinschools.org.

Dr. John R. Dages, PhD, LP, Psychology and Counseling Services of Joplin, is excited to begin his new private practice in Joplin. Some of the mental health issues he addresses are eating disorders, mood and behavioral issues, ADHD, PTSD, anxiety and depression, grief and loss, health issues, identity issues, interpersonal relationships, life transitions, obsessions and compulsions, work or professional conflicts, obesity/ bariatric psychological assessments and treatment. For more information, call 417.719.1346.

Arvest Bank was recognized by Forbes magazine as one of America’s Best Large Employers for 2017. The bank ranked 208th out of the 500 businesses nationwide – with 5,000 or more full- or part-time associates – that scored highest in an independent survey of employees regarding satisfaction with their company. Additionally, Arvest is the highestranking community bank not just in Missouri, but among all companies in the banking/financial services category. For more information, go to www.arvest.com.

Arvest Bank recently promoted Ashley King to vice president, consumer loan manager. In her new role, King is responsible for the management, supervision and development of the bank’s consumer lending process and business banking team – a group dedicated to helping small businesses grow and flourish – in the Joplin market. For more information, go to www.arvest.com.

Make a splash at the Schifferdecker Family Aquatic Center on Friday evenings this summer. Family Swim Nights feature 50 percent off pool admission and are held 6-8 pm Fridays.

The reduced cost of admission is $2.50 for adults and $2 for children. Excluded days for this promotion are June 30 and July 14 due to Schifferdecker Aquatic Center being closed to the public. For more information, call the City of Joplin Parks and Recreation office at 417.625.4750 or visit www. joplinparks.org.

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your space today for the chance to introduce the products, services and job opportunities you have to offer. Space is limited and sponsorships are available. For more information, go to www. mssu.edu/career or email hirealion@mssu.edu.

Helping prepare others for the future is a passion for Emilee Baker. The Carl Junction High School senior was named the overall winner in the 2017 Golden Lion Awards by Missouri Southern State University. She was awarded a $5,000 scholarship to the university for her exemplary volunteerism. For more information, go to www.mssu.edu.

The Joplin Family YMCA is offering two new classes exclusively on the Queenax circuit-training unit. This class is fast-moving, highenergy and circuit-based that incorporates strength, endurance and cardio. (Limited to the first 14 members.) Classes are Monday at 5:30 pm with Kara; Wednesday at 5:30 pm with Karen; and Saturday at 8 am with Corrie. For more information, go to www. joplinfamilyy.org.

The Tri-State Contractors Association awarded seven scholarships totaling $8,750 to students for the 2017-2018 academic year. The TSACA Scholarship fund was created to support students pursuing a degree or certification (to any trade school, accredited college or university) in a construction-related field. This scholarship is open to employees and children of employees of member companies.

For more information, call 417.627.9392.

Carie Brown was recently hired as a commercial lines account manager for Specialty Risk Insurance Agency. Brown brings over 11 years of insurance industry experience to the team. Specialty Risk Insurance Agency is located at 2023 South Garrison Avenue in Carthage and also has offices in Joplin and Sarcoxie. For more information, call 417.359.5470.

Specialty Risk Insurance Agency is celebrating its fifth anniversary July 14 with cake and refreshments from 1-3 pm, and a ribbon cutting at 2 pm in celebration of their office expansion at 2023 South Garrison Avenue in Carthage.

The next movie for the Movies in the Park series is “Finding Dory” July 21 at dusk at Schifferdecker Park. Movies in the Park is brought to you by City of Joplin Parks and Recreation, the Joplin Convention and Visitors Bureau, and Fletcher Toyota. For more information, call 417.625.4750 or visit www. joplinparks.org.

A study underway at Mercy Cancer Center in Joplin and 73 health centers across the U.S., including Cleveland Clinic and Mayo Clinic, is helping to answer the question: Could small amounts of genetic material in the bloodstream be used to detect cancer in its earliest stages? They’re working with GRAIL, a life sciences company, to collect blood samples from 7,000 newly diagnosed cancer patients and 3,000 participants without cancer nationwide. For more information, go to www.mercy.net.

Missouri Southern State University invites area employers and organizations to register for the annual Community Day event Wednesday, August 23! Community Day takes place during Welcome Week, the first week of classes for the fall semester. This is the perfect opportunity for your business or organization to engage with the campus community of over 5,000 students and hundreds of faculty and staff. Reserve

Ronald McDonald House Charities of the Four States is excited to announce its 19th Annual Golf Tournament at Twin Hills Golf and Country Club August 10! Back this year is World Long Drive Champion Dan Boever. This tournament is a flighted, 4-person scramble with mulligans, favors, carts, dinner, awards, door prizes and much more. For information on sponsorships and registration, call 417.624.2273.

Mark your calendars for September 9 to be part of the 5 Annual Ronald McDonald House Charities of the Four States Big Red Shoe 15k, 5m, 5k and Kid’s Fun Run presented by TAMKO Building Products. Help us reach our goal of 500 runners! Go to www. localraces.com or call 417.624.2273 for more information.

V’s Barbershop is looking to add to their professional team. If you or someone you know is a licensed barber or cosmetologist with a passion for cutting men’s hair and would like the opportunity to increase your income and work with a skilled, professional team, contact V’s today at 417.621.0901!

With all of the rain and sudden water levels rising, now is a good time for an estimate from R&D Lawn & Landscape on a retaining wall or shore clean up at the lake house. If you or someone you know would like to keep their backyard looking great, give them a call at 417.438.6590. For more information, go to www. randdlawncare.com.

The print heroes at Joplin ProPrint want to run to your rescue and make sure you and your family are ready for the game. They can print your custom pro steel tumbler with any team logo and number as well as that custom hat, jersey and much more. Joplin ProPrint, home of the print heroes. Call today for an estimate or stop by their location at 13th and Main. For more information, call 417.624.3744 or go to www.theprintheroes.com.

Mystique Boutique, located inside Joplin’s Northpark Mall, is a locally owned and operated women’s high fashion retail store offering all of the latest trends. For more of the latest, make sure to go to www.mystiquebtq.com.

Do you have employees? Have you ever had to discipline anyone in your employment? Let Payroll Vault of the Four States assist with ensuring you are compliant with government regulations with a free business audit assessment. Call 417.623.0941 or go to www. payrollvault.com.

If you’re not happy with your smile and metal braces are not for you, call ADC Dental Group for a consultation to see if Invisalign is the right solution. At ADC, they have options that will suit your needs. And don’t forget, they are now seeing existing patients on Fridays! Call 417.208.3192 or go to www.adcofjoplin.com.

If you or someone you know is looking to spruce up your home or office, give ABE Painting a call for a free estimate. They are always available for a free consultation or assessment to ensure your home or office gets that facelift you are looking for. Call 417.291.4122 today or go to www.abepainting.com to book your estimate.

At Mike’s Electrical Contracting, they are locally owned and operated, licensed, bonded and insured to handle any commercial or residential need. Call them today at 417.499.1000 for a free consultation to ensure your home or business is safe and secure with their custom outdoor lighting installation.

Hungry and don’t feel like getting out? Or maybe you are stuck

in the office? Now you can order Cheezie’s Pizza at www. cheeziespizza.com, and they deliver.

The Alliance of SWMO recently placed mini libraries called Wonderland Library Bookshelves at several locations in Newton, McDonald and Barton counties. If kids wish to take a book with them, they are able to do so for no cost. For more information, call 417.782.9899.

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Freeman Health System received the Mission: Lifeline® Silver Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association® for the treatment of patients who suffer severe heart attacks. For more information, go to www.freemanhealth.com.

Freeman Health System wishes to make members aware that the Missouri Department of Health and Senior Services (DHSS) is offering up to $500 to Missouri employers interested in creating or improving lactation support policies and programs at their worksite. This program is part of a nationwide campaign by the U.S. Department of Health and Human Services to encourage women to breastfeed their infants for a longer duration after they return to work. For more information, email mcdrake@freemanhealth.com.

My Little Puppy is celebrating a one-year anniversary in its new building and its first year as a member of the Joplin Area Chamber of Commerce. My Little Puppy is more than a website. They are a team of people with decades of dog experience — professionally and personally, and know firsthand how rewarding raising a puppy can be. They work closely with the country’s most responsible breeders to connect great puppies with the right homes. Call 877.658.3176 or visit www. mylittlepuppy.com to find out more!

Chalise Cooper, Anne Curchin, Jeri Lynn Joseph, Amanda Mitchell and Lora Phelps recently joined the Connect2Culture board of directors, which also includes Susan Adams, Robin McAlester, Dan L. Stanley, Sharon Beshore, Clifford Wert, Troy Hill, Paula Baker, Alex Curchin, Dr. Kyle Kennedy, Jennifer Longnecker, Josie Mai, Jo Mueller and Rob O’Brian. Brad Belk was added as an ex-officio member, joining Sam Anselm, Lori Haun, Tonya Sprenkle and Donna Whitehead as ex-officio members for the year beginning June 1, 2017. For more information, call 417.625.6683.

Tyler Pargen was recently hired as a salesman for Standard Transportation Services. For more information, go to www. standardtransinc.com.

The Chamber is interested in your business. If you won an award, opened another office or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to wendy@joplincc.com by July 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

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business outlook JULY 2017

Congratulations Leadership Joplin Class of 2017

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Check out their video on YouTube!

Andrea Abbott Freeman Health System

Ben Kerr Arvest Bank

Debbie Anderson Arvest Bank

Betsy Kissel Onin Staffing

David Baird Modine Manufacturing Company

Megan Kivett Associates of Dental Arts

Megan Bayless Mid-Missouri Bank

Emily Marion Boys and Girls Club of Southwest Missouri

Julie Beatty Mercy Hospital Joplin

Chris Meeks Joplin ProPrint

Kristi Benefiel The Independent Living Center

Joe Moore Joplin Police Department

Claire Berger Thomas Jefferson Independent Day School

Jess Myers BKD, LLP

Shanon Doss Southwest Missouri Bank

Nicole Peeples Mercy Hospital Joplin

Eden Elliott George A. Spiva Center for the Arts

Darci Peterson HOPE Restored

Ryan Ferguson Freeman Health System

Brie Richards Stronghold Data, LLC

Jeany Franz TJ Franz & Associates

Sergio Rizo Ozark Christian College

Alex Gandy, Class Speaker Missouri Southern State University

Kerry Sachetta Joplin Schools

Denise Gilbreath U S Bank, N.A.

Charlene Smith Southwest Missouri Bank

Stephen Gilbreth Joplin Schools

Tracey Spurgeon Mercy Hospital Joplin

Catrina Gilstrap Mercy Clinics

Kelsey Warren Community Bank & Trust

Adam Greek Empire District – Liberties Utilities Central

Vanessa Williams Abbey Title Company

Brit Hale The Doris Carlin Team, Inc.

Karma Wright Arvest Bank

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business outlook JULY 2017

Calendar of Events for July 2017 July 4 Independence Day Office Closed July 5 9 am Leads Group Three Chamber Office

July 18 9 am Leads Group One Chamber Office 5:30 pm Business After Hours Alpha Air Center

July 7 7:30 am First Friday Coffee Joplin Public Library

July 19 9 am Leads Group Three Chamber Office 11:30 am Cultural Affairs Committee Meeting Chamber Office

July 8 9 am-1 pm Joplin Makers Tool Drive Advanced Training & Technology Center

July 24 11:45 am Board of Directors Meeting Chamber Office

July 12 9 am Leads Group Two Chamber Office

July 26 9 am Leads Group Two TBA

New Member Spotlight JOMO Moving | 417.627.5657 Office | 417.396.1622 Cell | www.jomomoving.com Joshua Maresh's name may seem familiar. He was the general manager at Union Transfer and Storage; many of you know him through Ozark Gateway Association of Realtors' (OGAR) community service committee, Red Day griller, OGAR'S annual Thanksgiving can drive, or from different Chamber events.

Now he and his wife own JOMO Moving.

At JOMO Moving, they don't want to just provide your customers, friends or family with a flawless move that makes everyone look good in return.

They want to help out the community in which they live

and do business.

They do all sorts of moves, from those as simple as loading/unloading others' U-Hauls, to residential moves, commercial moves, packing, unpacking, instate, out of state, across country, etc. Josh personally oversees every move they do, and customer satisfaction is a 100 percent must for him.

Check out Facebook to see what others are saying about JOMO Moving at www.facebook.com/ JOMOMOVING/!

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER

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MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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business outlook

About the Program The Work@HealthTM Certification Training was developed by the Centers for Disease Control and Prevention (CDC) to enhance employer knowledge of strategies and tools for the planning, implementation, and evaluation of workplace health interventions. The science-based curriculum includes 8 core modules that provide employers with the skills to implement a comprehensive worksite wellness program using interventions that principally address chronic health conditions, such as heart disease, stroke, cancer, diabetes, arthritis, and obesity.

Employer Benefits  Obtain professional training on establishing a customized worksite health intervention plan.  Conduct an assessment to define existing needs, interests, and capacity for specific programs.  Learn how to create a healthier work environment for improving employee well-being and productivity.  Network and share best practices with other companies across the state of Missouri.  Receive a certificate of completion from the CDC.

Program Modules 1.

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Making the Business Case Assessing Your Worksite Building Leadership Support Developing Policy, Benefit, & Environmental Supports in the Workplace Developing Effective Communications Evaluating Your Program Planning & Developing Your Program Implementing & Sustaining Your Program

Training & Registration Details Date: Wednesday, August 23, 2017 Time: 8:00 AM to 5:00 PM (breakfast and lunch provided) Location: The Library Station (Springfield, MO) Fee: $30 per participant (maximum of one participant allowed per company) Register: www.stlbhc.org/event/work_at_health *Please contact Lauren Schulte at lschulte@stlbhc.org with questions*

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business outlook JULY 2017

Welcome New Members 2BReal LLC Marketing Research & Marketing Companies 7 East Briar Place Joplin, MO 64804 417.483.4267 www.fourstateeats.com Howie Nunnelly, Co-Owner Bubba Evansco, Co-Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Danny and Linda Frazier Real Estate-Commercial & Residential 2401 East 32nd Street, Suite 1 Joplin, MO 64804 417.621.1658 www.pro100.com Danny Frazier and Linda Frazier Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Good Cents Vintage and More/Simply Vintage Resale Shop/Consignment 705 South Illinois Avenue, Suite 1A Joplin, MO 64801 417.553.3455 www.goodcentsjoplin.com Tiffany Wininger, Owner Sponsor: Shawn Wininger, Good Cents Psychology & Counseling Services Dr. John R. Dages, PhD., LP Psychologists 705 Illinois Avenue, Suite 14 Joplin, MO 64801 417.719.1346 www.joplinpsychologists.com Dr. John Dages, PhD., LP, Licensed Psychologist Sponsor: Jim Kesler, Joplin Area Chamber of Commerce FocalPoint Imaging, LLC Medical Imaging 2722 South Main Street, Suite A Joplin, MO 64804 620.330.2258 www.focalpointimagingllc.com Joni Scott, Owner/Executive Director Sponsors: Cynthia Croy, M.D., Family Health Center of Joplin; Jim Kesler, Joplin Area Chamber of Commerce

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Ajinomoto Windsor, Inc. Food Manufacturing 5691 South Davinci Lane Carthage, MO 64836 417.358.8104 www.windsorfoods.com Dominic Fontana, General Manager Sponsor: Rob O'Brian, Joplin Area Chamber of Commerce Securitas Security Services, USA Security Officer Service/Security Systems 1736 East Sunshine, Suite 319 Springfield, MO 65804 417.886.9400 www.securitasinc.com Mike Nettles, Branch Manager Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Hugo's Industrial Supply, Inc. Industrial Supply/Office Supply 2700 West Main Street Independence, KS 67301 620.331.6050 www.thehugos.com John Mangan, Sales Manager Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Higher Vision Coaching.Training.Consulting Consultants/Marketing/Coaching 25213 Tabor Main Road Joplin, MO 64801 417.438.4428 J.D. Buckridge, Owner Sponsor: J.D. Buckridge

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members. Please keep these and all members in mind when looking for goods and services. Visit the Chamber’s online member directory at cca.joplincc.com/businesssearch.aspx.

Invite your clients or vendors to join your 5-Star Accredited Chamber. Contact Membership Sales Strategist Jim Kesler at 417.624.4150 or jkesler@joplincc.com.

Fill out the member application to join the Chamber at http://cca.joplincc.com/newmemapp.aspx?dbid2=mojop.

By Karen Bradshaw, Director of the Center for Entrepreneurship at Missouri Southern State University

“Alone we can do so little, together we can do so much.”--Helen Keller A study by Deloitte found 92 percent of companies believe that redesigning their organizational structure is important. Many are reorganizing into more customer-focused firms that use networks of empowered teams.

Although there is not a perfect way to build a team, there are some methods you can use to help your team be more successful and innovative. Consider the following suggestions.

Purpose – What is the primary goal of your team?

What are you trying to accomplish? Are you a work team that will continue to exist? Are you a special project team that will disband after your purpose is met?

What value are you supposed to deliver?

What is your vision?

Clearly define why your team exists and what you are striving to achieve.

Commitment – Team members need to be committed to the team and to the goals the team is trying to attain. Make certain team members view their work as important. Do the team members believe they will develop their skills and improve their role in the company?

Communication – Do members of the team feel free to communicate with each other? Is there a method for team members to receive feedback on their progress toward their goals? Is there a conflict resolution process so the team will continue to operate effectively? Developing a clear method of effective communication among team members so they can work together is critical to the success of the team.

Dependability – Being able to trust each member of the team and count on them to do their part

is a major focus of successful teams. Useful collaboration is the result of being able to depend on other members of the team to accomplish the desired goals. These individuals also work together and share in the accountability for achieving results.

JULY 2017

Building Innovative Teams

business outlook

Culture - Each team member needs to fit the culture of the organization in order for the team to be able to work well together. Just having educated people with work experience doesn’t mean they will be able to work together to accomplish their goals. Good teams are made up of people who complement the other members' skills and work well within their organizational culture.

Leadership – Does the team have a leader who is experienced in leading the team and resolving conflict? Do the team members have a good relationship with this person and feel comfortable in expressing their opinions in order to meet the goals of the team?

Resources – Does the team have the resources to be able to accomplish the task assigned to them? Do they have reasonable time allotted for the cause? Do they have access to the hardware and software they need? Do they have a budget to understand what their monetary resources are to work within meeting their mission?

Reward – Team members need to be able to see some type of benefit for being part of a successful team. This could be in the form of recognition and appreciation by their peers and fellow team members. It could also be a more formal means of monetary compensation or recognition by the company.

"Coming together is a beginning. Keeping together is progress. Working together is success. If everyone is moving forward together, then success takes care of itself." --Henry Ford

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business outlook JULY 2017

Small Business & Technology Development Center Missouri Southern State University The Robert W. Plaster School of Business 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

MICROSOFT EXCEL LEVEL 2

WHY EXPORT?

This training will cover the new intermediate features of

Attend this session to learn about:

Microsoft Excel. Participants will learn about advanced

The Value of Exporting as Part of your Business Strategy

functions, solving formula errors and how to apply

*

The benefits of exporting

absolute and relative cell references. In addition, they

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Who's exporting and to where?

will learn to link cells between multiple worksheets,

International Trade Assistance Resources & Network

sort and filter data, and use goal seek. Find out about

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Who is who and who does what?

creating pivot tables and charts. Participants will learn

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Accessing and using the network to your benefit

how to apply advanced chart features and use SmartArt

International Trade Core Concepts

and objects. Each participant will receive a manual and

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Global business management

completion certificate.

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Global marketing

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Supply chain management

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Trade finance

July 11 (Tuesday), 1:30-4:30 pm and July 13 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $124

July 18 (Tuesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: No cost

ANALYZING AND MANAGING CASH FLOW

The second in a series of three, this training is designed for those who want to know how to turn financial statements into useful management tools. During this course, participants will take a close look at where cash comes from, where it's used in day-to-day business, and learn to identify and correct cash flow problems.

July 20 (Thursday), 2:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $59 Find the full schedule of workshops at www.mssutraining.com.

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JULY 2017

business outlook

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business outlook JULY 2017

Insurance you can design to meet your ever-changing needs.

• Business or Commercial • Call for a Farmers Friendly Review® • Evening Appointments

LINDA TEETER, LUTCF www.farmersagent.com/lteeter 1321 ILLINOIS AVE • JOPLIN, MO 64801

Call 417-781-4820 today for Auto, Home, Life and Business.

Joplin Area Chamber of Commerce has partnered with Payroll Vault to offer new members a FREE labor law poster*!

Replace your posters now to stay compliant!

Do your posters need an update? Want to avoid a hefty penalty? Get an updated poster today for only $24.95 plus tax.

Contact Payroll Vault today to get your new poster.

Phone: 417.623.0941 Email: wendy.mashburn@ payrollvault.com *first poster free with subscription

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JULY 2017

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