January 2020 Business Outlook

BUSINESS OUTLOOK M

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JANUARY 2020 PRESIDENT’S MESSAGE PAGE 3

CHANGES FOR MOKAN PARTNERSHIP PAGE 4

CENSUS 2020 PAGE 5

TOMORROW’S LEADERS TODAY

GOVERNMENT & LAW SESSION PAGE 6

LEADERSHIP JOPLIN CLASS OF 2020 PAGE 7

OUR MEMBERS ANNOUNCE PAGE 12

…more announcements and opportunities inside!

5 LEVEL SPONSORS S T A R

BOARD OF DIRECTORS 2019-2020 EXECUTIVE COMMITTEE Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Jeremy Drinkwitz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS Gina Atteberry Todd Chenault Vickie Dudley Donovan Edwards Chad Greer Rick Grise

Jacqueline Hackett Mark Johnson Julie Larson Dr. Alan Marble Katrina Richards Dustin Storm

EX-OFFICIO DIRECTORS John Bartosh Jim Dalrymple Mike Gray Dr. Brad Hodson Jennifer Little

Dr. Melinda Moss Daniel Pekarek Bill Reiboldt Gary Shaw Melissa Smith

CHAMBER STAFF EXECUTIVE Toby Teeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Debby Chaligoj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Erin Slifka . . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

PARTNERSHIP PLATINUM LEVEL

City of Joplin Commerce Bank Downstream Casino Resort Liberty Utilities KOAM-TV/FOX 14 – KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL Arvest Bank BKD CPAs & Advisiors Community Bank & Trust (CBT) Crossland Construction Company EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Globe Publishing Company KODE-TV/KSNF-TV Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Show Me The Ozarks Magazine Southwest Missouri Bank U.S. Bank, N.A.

MEMBER SERVICES Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Events Manager Reggie Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

PRESIDENT LEVEL Weed Whackers, Inc.

ECONOMIC & WORKFORCE DEVELOPMENT Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation Tony Robyn . . . . . MOKAN Partnership Director of Business Attraction & Retention

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Debra Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant Gary Shipman . . . . . . . . . . . . . . . . . . . . . . . Facilities Maintenance Coordinator

FIND US AT:

DIRECTOR LEVEL H.E. Williams, Inc. Lakeland Office Systems, Inc. Lamar Outdoor Advertising Motive Matters Sparklight

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

BUSINESS OUTLOOK JANUARY 2020

PRESIDENT’S MESSAGE MOKAN Partnership is our regional economic development organization. Formerly known as the Joplin Regional Partnership, MOKAN is a public-private partnership that assists the growth of existing businesses, attracts new businesses, grows our regional workforce, and supports entrepreneurship in our seven county tri-state region: Barton, Jasper, Newton, and McDonald Counties in Missouri; Crawford and Cherokee Counties in Kansas; and Ottawa County in Oklahoma.

Recently, Tony Robyn was named Director of Business Attraction and Retention for MOKAN. Robyn will be assisted by Morris Glaze, Business Development Support for the Joplin Metro sub-region, and Steven Gilbert, Business Development Support for the Northeast Oklahoma and Southeast Kansas sub-regions. This regional economic development team will execute our regional strategic plan to grow our region with data-driven business attraction marketing, certify and market industrial sites, incentivize higher paying job creation, meet with our existing industry leaders to remove prohibitors to their growth, and collect and report local and regional economic data to our partner communities and investors. These efforts will be supported with improved processes and greater transparency to better serve the communities across our great region.

To learn more or to get involved, contact Tony Robyn at tony@MOKANpartnership.com or 417-624-4159 ext. 1004.

Toby Teeter President Joplin Area Chamber of Commerce President MOKAN Partnership

NEW CHAMBER EMPLOYEE

Ashton Chapman, PhD Director of Equity, Diversity, and Inclusion

Chamber Work Groups

Ashton Chapman, PhD, is a researcher, educator, and community organizer. Her cross-sector work includes experience in higher education, healthcare, nonprofit, and social enterprise spaces. Across all of her work, Chapman is committed to the creation and sustainability of equitable practices, programs, and policies that center community voices and honor community expertise.

As the Founder and Director of Social Grove, a national research collaborative, and a Culture of Health Leader with the Robert Wood Johnson Foundation, Chapman works directly with community residents and leaders to acknowledge and celebrate diversity, champion inclusion and belonging, address social and health inequities by redistributing power, build community, and transform systems. In partnership with the Joplin Area Chamber of Commerce, Chapman looks forward to working alongside the Joplin community to ensure that all residents have the resources they need to live their happiest, healthiest, fullest lives.

Trails & Connectivity Diversity & Inclusion Professional Development Cultural Enterprise Recruitment Community Health & Wellness Chamber Gives Back

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

OCTOBER 2019 AREA

SEPTEMBER 2019

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

JOPLIN, MO METROPOLITAN STATISTICAL AREA

86,403

84,345

2,058

JOPLIN-MIAMI COMBINED STATISTICAL AREA

100,686

98,188

2,498

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

2.4% 86,987

85,082

1,905

2.5% 101,444

99,095

2,349

OCTOBER 2018 RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

2.2% 83,772

81,444

2,328

2.8%

2.3% 98,243

95,370

2,873

2.9%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics.

Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to commuting patterns.

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BUSINESS OUTLOOK NEW

STAFF

JANUARY 2020

Tony Robyn

Director of Business Attraction and Retention for MOKAN Partnership Tony holds a B.A. in Business Management and Administration from Webster University – Kansas City and has over 20 years of experience in management, project planning and coordination, fundraising, and administering public and private funds.

While working for the City of Kansas City, Missouri, Robyn held several senior management positions in the Parks and Recreation Department, including zoo curator, associate zoo director, and eventually a city park division director overseeing environmental programs and facilities.

Later, as an executive director and regional vice-president for the National Audubon Society, Robyn was responsible for coordinating the Audubon’s regional operations across 13 states. He also acted as the executive director of Joplin’s Wildcat Glades Audubon Center and was vice-president of the Audubon Missouri State Office.

In 2012, Robyn joined the City of Joplin Planning and Development department as Disaster Recovery Coordinator Assistant and focused on economic and disaster recovery project planning and coordination. Most recently, he worked on disaster recovery planning for the Regional Council and Missouri Association of Planning Commissions.

As the new MOKAN Partnership director, Robyn will advance a comprehensive regional approach to economic development, retention, and attraction.

Robyn lives in Joplin with his wife, Katherine, and daughter, Clara, and enjoys everything outdoors.

MOKAN Partnership has brought on two additional staff members to provide business development support.

Steven Gilbert will focus most of his efforts on southwest Kansas and northeast Oklahoma.

Steven was previously a chamber executive director, city manager, and site selector in both Texas and NE Oklahoma and has worked extensively with regional communities. Gilbert also has extensive resources on economic development trainings and workshops we hope to offer to partners and the region.

Morris Glaze has joined ranks to help us in the Joplin region. As a community leader, previous city councilman, and now retired business owner, Glaze has an impressive wealth of knowledge and STEVEN GILBERT MORRIS GLAZE information across multiple sectors and will help bolster area communication and outreach efforts.

Local Centers for Entrepreneurship Getting a Few Facelifts

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Not only are we updating programming and business service offerings, but we are also changing the physical aesthetic of our innovation centers to inspire a more creative environment. Over the past year, we have been working hard to transform the atmosphere of the Joseph Newman Innovation Center into an entrepreneur’s dream.

From new flooring and paint to the all-important WiFi, we have upgraded this facility to reflect the needs of a changing workforce. Implementation of a co-working space has already catered to the needs of a more flexible niche in remote work, startups, and freelancers. Our staff has also made efforts to make the space more eco-friendly by going completely LED. Now more than ever, this is the best place to start your business!

EVERY ONE COUNTS –

Business Depends on an Accurate Census With the start of a new year and a new decade, Joplin’s business community should be reminded of the upcoming 2020 Census. Once each decade, the United States Census Bureau conducts a count of every adult and child living in the U.S. However, the census is more than just a head count of the population. The count determines many decisions, like the allocation of congressional seats and where to build community facilities such as new schools and senior centers.

Additionally, the allotment of more than $675 billion in federal funding is based on census data. Missouri loses an estimated $1,300 for each uncounted individual, resulting in less funding for everything from hospitals and road construction to afterschool programs and lunches for children.

This loss can impact the regional business community as our data-driven economy depends heavily on information about the country’s population. Data from the census helps companies understand their customers’ needs and can help them decide where to open new locations or where to hire from.

Billions of dollars in federal funding will be invested in the economy through education, workforce development, transportation, and housing. Its distribution is determined by census data and without an accurate count, local and statewide economies might lose their fair share.

As a business leader, there are a few ways you can help everyone in our community be counted:

JANUARY 2020

BUSINESS OUTLOOK

n Complete your own census questionnaire. n Remind and encourage others to complete their census form. n Consider a temporary job as a census taker to help with census outreach by visiting www.2020census.gov/jobs. n Support and partner with the non-profit One Joplin to assist the Joplin Complete Count Committee (JCCC) in their efforts to engage hard-to-reach populations.

Households will receive census invitations in March which will explain the different methods for completing the form.

“Every household will have the option of responding online, by mail, or by phone. Any way is okay,” says Ashley Micklethwaite, Executive Director of One Joplin and Chair of the JCCC. “It’s just important to complete it.”

For more information about the census, contact One Joplin at 417.499.9529, the City of Joplin’s Public Information Officer at 417.624.0820, ext. 204, or Joplin Area Chamber of Commerce 417.624.4150.

For 28 years, the JACC Annual Business EXPO has been providing the region’s biggest platform for business to business and business to consumer networking. With nearly 130 exhibitors and more than 2,000 attendees each year, the EXPO has consistently demonstrated quality and excitement for the community. Each year EXPO features new or improved activities that will encourage attendees’ interaction with each of the exhibitors and provide opportunity for sponsors and businesses to engage with their target markets.

NEW this year is Good Morning EXPO! It’s like a Good Morning Joplin, but on day two of EXPO before it opens! Your business card could be drawn to be a one-minute speaker!

Your $15 will get you breakfast and one admission to EXPO that day! http://cca.joplincc.com/EvtListing.aspx?dbid2=MOJop&evtid=698023&class=E

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BUSINESS OUTLOOK JANUARY 2020 Tomorrow’s Leaders Today enjoyed the Government and Law Session. Presenters included Senator Bill White, former Mayor Mike Seibert, and the Honorable Daniel Scott.

Special thanks to Prosecuting Attorney William Lynch, defense attorney Charles Genisio, Police Sergeant Dan Haskins, and the Honorable Dean Dankelson for their participation in the mock trial.

Students also experienced the K-9 unit, SWAT demonstration, and the shooting simulator.

SPECIAL THANKS TO THE TOMORROW’S LEADERS TODAY SPONSORS

Nominate Your Favorite Teacher for

PRESENTING SPONSOR

GOLD SPONSOR

Would you like to recognize a Joplin teacher for his or her outstanding contribution to the teaching profession? This is your opportunity to nominate your favorite kindergarten through twelfth-grade teacher in Joplin public and private schools. Golden Apple nominations will begin January 6 and will be accepted through February 3, 2020. Elementary students will receive nomination brochures. Middle and high school students will be encouraged to submit nominations online at www.joplincc.com.

SPECIAL THANKS TITLE SPONSOR TO OUR GOLDEN APPLE SPONSORS… 6

SESSION SPONSOR

PRESENTING SPONSOR

THANK YOU TO OUR PRESENTING SPONSOR

Welcome Class

of 2020!

Colt Atwood . . . . . . . . . . . . . . . . Specialty Risk Insurance Eryn Aubey . . . . . . . . . . . . . . . . . Midwestern Interactive Jordan Bolinger . . . . . . . . . . . . . . . . . . . Liberty Utilities Dale Brendel . . . . . . . . Joplin Globe Publishing Company Jessica Carr . . . . . . . . . . . . . . . . . . . BKD CPAs & Advisors Kayla Carter . . . . . . . . . . . . . . . . . . . . . . . . Arvest Bank Ashton Chapman . . . . . . . . . . . . . . . . . . . . Social Grove Shonte Clay-Fulgham . . Missouri Southern State University Chelsea Conley . . . . . . . Missouri Southern State University Keenan Cortez . . . . . . . . . . . . . . . . . . . . . . City Of Joplin Misty Covvey . . . . . . . . . . . . . . . . . . . . . . U.S. Bank, N.A. Maggie Flanigan . . . . . . . . . Kansas City University - Joplin Tom Furrh . . . . . . . . . . . . . . . . . . Big Brothers Big Sisters Jasper and Newton Counties Nate Garrett . . . . . . . . . . . . . . . . . . . . Connell Insurance Jeana Gockley . . . . . . . . . . . . . . . . . Joplin Public Library Nicole Hopper . . . . . . . . . . . . . . . . . . Mid-Missouri Bank Sandra Hughes . . . . . . . . . . . . . . . . . . Lozier Corporation

JANUARY 2020

BUSINESS OUTLOOK

Nick Jimenez . . . . . . . . . . . . . . Joplin Police Department Audrey Johnson . . . . . . . . . . . . . . . . Joplin Family YMCA Garret Jones . . . . . . . . . . . . . . . . . . . . . . . OakStar Bank Angela Kennedy . . . . . . . . . . . . . . . . Mercy Clinics Joplin Jeff Lindsey . . . . . . . . . . . . . . . . . . . . . . Liberty Utilities Barry Linduff . . . . . . . . . . . . . Downstream Casino Resort Ashley McConnell . . . . . . . . . . . . . . Mercy Hospital Joplin Chloe McMain . . . . . . . Missouri Southern State University Jessi Molder . . . . . . . . . . . . . . . . Freeman Health System Tom Owen . . . . . . . . . . . . . . . . . Osborn Paper Company Dana Pim . . . . . . . . . . . . . . . . . Southwest Missouri Bank Mindy Pullen . . . . . . . . . . . . . . . . . . . . Abundant Shine Maria Rodriguez-Alcala . . . . . . . . . . . . . . . Jasper County University of Missouri Extension Michael Sanders . . . . . . . . . . . . . Freeman Health System Clint Stahl . . . . . . . . . . Modine Manufacturing Company Olivia Thouvenell . . . . . . . . . . . . . . . . . . . . Arvest Bank Wayne Wilson . . . . . . . . . . . . . . . . . . . . . Simmons Bank

HHHHHHHHHHHHHHHHHHHHHH ELECTIONS & LEGISLATIVE UPDATES

BillTrack 50 Widget Your Chamber strives to keep you informed about elections and to help you keep track of legislation important to our region and allows you to easily see what is happening in state and federal politics. Our BillTrack 50 widget below highlights the legislation that is of interest to our members and small business.

Are you looking for legislation not featured on the website widget? Just create a free account on BillTrack50.com and you’ll be able to search for bills covering any topic that interests you.

The Missouri Chamber released its 2020 Legislative Agenda.

It can be viewed and downloaded at http://www.joplincc.com/government-and-regulations/

To see the widget, go to joplincc.com/government-and-regulations/

HHHHHHHHHHHHHHHHHHHHHH

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BUSINESS OUTLOOK PRESENTED BY… JANUARY 2020

RIBBON CUTTINGS

Ribbon provided by COUNTRYSIDE IN THE CITY

Joplin NALA Read Grace Clouse, Director 123 South Main Street New Computer Lab

MacCheesy Deluxe Mac & Cheese Sharif Magd, Owner 2202 South Rangeline Road, Suite B New Location

Urban Art Gallery Linda Teeter, Owner 511 South Main Street New Membership and 4 Year Anniversary

The Alliance of Southwest Missouri Jen Black, Executive Director 1601 South Wall Avenue Open House for New Location

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American Family Insurance-Nathan Eddy Nathan Eddy, Agent 2020 East 7th Street New Owner

To schedule a ribbon cutting or inquire about becoming an Ambassador, please call or email Stephanie, 417.624.4150 or stephanie@joplincc.com.

Creating Your Competitive Advantage

by KENNETH SURBRUGG, Director of the Center for Entrepreneurship at Missouri Southern State University

According to W. Edwards Deming, “Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.” The key to obtaining profit is having a sustainable competitive advantage.

A competitive advantage is a unique benefit that your company offers your primary customers (i.e. target markets) that differentiates you from your competitors (i.e. fast service, high client retention, open 24/7, high referral rate, well-trained and knowledgeable employees, innovative technology, etc.). A competitive advantage enables your company to create superior value for its target markets, paving the way for your business to earn higher profits.

Ask yourself, who are your best customers and what are you doing to satisfy their needs? Who are your competitors and what are they doing to satisfy customers’ needs?

Your strategic plan and the success of your business will depend upon your ability to gather competitive intelligence on a continual basis. Analyzing your competitors and then planning an effective action plan is critical. Remember, it’s all about the customers’ perception of your company and your competitors. Your customers’“perceptions” are “reality” to them. Customers will usually buy from the company they believe will best meet their needs (i.e. selection of products/services, hours of operation, customer service level, convenient location, expert advice, good website and social media presence, etc.).

Discover your company’s image in relation to your competitors in the marketplace. This is referred to as your “position” in the marketplace. You will need to carefully analyze your customers’ view of your company and your competitors. During this process, consider what your company does better than your competitors, what the competitors do better than your firm, and what you can do to overcome the competition.

Consider using the following steps to analyze your competition:

JANUARY 2020

BUSINESS OUTLOOK

1. Research information about your competitors by using the Internet. Check out their websites to see what type of new or existing products/services they offer, certifications, trade organization endorsements, etc. Read customer comments in industry related blogs. Examine product/service reviews and ratings.

2. Talk to your competitors’ salespeople, distributors, customers, and employees. Look for ways to improve your company.

3. Survey your current and former customers about their opinions of both your company and your competitors. Get your sales force or employees to gather information from customers and prospective customers. Ask your customers to tell you what their best and worst experiences have been in dealing with your company. Ask them what they would like to see changed in your company.

4. Examine your competitors’ advertising and promotional techniques. Watch, listen to, and read your competitors’ advertising messages.

5. Shop your competition. Visit and purchase from their store, website, etc., to better understand their methods of operation, products and services.

You need to track the preferences of your target markets regularly by staying in constant contact with them and altering your products/services accordingly. Continue to stay in touch with changing preferences by informal face-to-face discussions, in-store surveys, and feedback requests in your store or on your website.

This process of gathering competitive intelligence will enable you to determine the competitive strengths and weaknesses of your company in comparison to your competition. Carefully examine the opinions of current and former customers and refine your company’s competitive advantage and image accordingly. Finally, target new prospects and increase your profitability by advertising your competitive advantage.

Karen Bradshaw Retires from MSSU’s SBDC At the end of December 2019, Karen Bradshaw will be closing a career 32 years in the making. Bradshaw has been with the Missouri Small Business Development Center (SBDC) at Missouri Southern State University (MSSU) since 1987 and is set to retire at the end of 2019.

Her passion for helping small businesses has been evident in her dedication to countless clients. Bradshaw’s experience and knowledge has assisted small businesses in eight different counties throughout southwest Missouri.

Outside of the SBDC, Bradshaw has been actively involved on the MSSU campus and in the local community. Her insight and articles have been regularly published as part of the JACC newsletter. And as the Director of the Center for Entrepreneurship at MSSU, she has been devoted to teaching and to helping student-owned small businesses.

Bradshaw will be sorely missed by the business community of southwest Missouri. JACC would like to congratulate her on her accomplishments and wish her all the best as she starts this new chapter of her life!

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BUSINESS OUTLOOK JANUARY 2020 10

BUSINESS OUTLOOK MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

JANUARY TRAINING EVENTS

JANUARY 2020

SMALL BUSINESS DEVELOPMENT CENTER

Register at: www.mssutraining.com

Starting a Small Business: The First Steps This introductory course will provide participants with an overview of the critical first steps associated with starting a business. It is designed specifically for those who are thinking about starting a business. After attending this course, participants will learn the importance of assessing their strengths and weaknesses, as well as the importance of planning before starting a business. Participants will also gain a better understanding of the legal and regulatory requirements for a small business. Finally, participants will gain a better understanding of the financing requirements for obtaining funding for their business.

DATE: Jan. 8 (Wed.) @ 1:30-3:00pm n LOCATION: MSSU Plaster Hall (see yellow signs at entrance/room #) n COST: $20/bus. (up to 2)

QuickBooks Desktop: Utilization, Tips, and Tricks This training will be a demonstration of QuickBooks Desktop and how to best utilize the program and its features.

DATE: Jan. 15 (Wed.) @ 1:30-4:30pm n LOCATION: MSSU Plaster Hall, Room 107D n COST: $80

Business Financials: The Basics This training is designed for business owners, managers, and those who want to learn how to turn financial statements into useful management tools. Participants will review the accounts listed on the Profit & Loss statement and Balance Sheet and will learn how to calculate several useful ratios from these financial statements. Participants will then learn how to make business decisions from this information.

DATE: Jan. 23 (Thurs.) @ 2:30-4:30pm n LOCATION: MSSU Plaster Hall (see yellow signs at entrance/room #) n COST: $20

JACC ALERTS Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber? Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help!

Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying “STOP” when you receive a message.

Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the top right to access Members Only.

Step 2. Choose “Login” on Joplincc.com.

Step 3. Choose “Member Representative Account” and enter your user name and password. If you do not know that information, simply click on the “Forgot Login” link and you will receive an email with that information.

Step 4. Once you log in, navigate to the “Address” tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose “Mobile, Opt-in Text Alerts” in the drop down box. Click Save.

Step 5. Next navigate to the “Options” tab and choose which categories you would like to receive.

Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process.

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BUSINESS OUTLOOK JANUARY 2020

Connect2Culture presents Voctave on Sunday, February 2 at 7:30 PM at the Joplin High School Performing Arts Center, 2104 Indiana Avenue. With a success story sounding like a fairytale, it is fitting Voctave began at Disney World. All 11 members of this popular, acapella group got their start as Disney’s Voices of Liberty, at Epcot Center. In 2015, the group organized independently to create magical arrangements of classic Disney songs and popular Broadway hits. By 2016, Voctave’s stunning musical adaptations had earned a welldeserved spot in the limelight. Their arrangements have featured award-winning singers from all genres, including Pentatonix’s Kirsten Maldonado. Today, Voctave’s videos have gone viral, receiving a staggering 100 million views on YouTube/Facebook. With currently four albums, the group continues to create and perform an ever-expanding range of sophisticated acapella music. Tickets: $25 Orchestra, $20 Mezzanine and Front Balcony, $15 Back Balcony. Discounted subscription ticket packages available. Group discounts available. Tickets may be purchased via connect2culture.org, 417.501.5550, at the door, or at the C2C pop-up box office.

The C2C pop-up box office is located inside Joplin Empire Market from 10:00 a.m.–3:00 p.m. the three Saturdays prior to each performance. More information: Emily Frankoski, emily@connect2culture.org, 417.501.5550.

You are invited to Coffee with Carver – Expressions of the Soul, at the George Washington Carver National Monument, 5646 Carver Road, Diamond, on Thursday, January 16 at 10:00 a.m. George Washington Carver had a passion for art and believed that his creations were expressions of his soul. He used art as a way to express beauty of the natural world. See images of Carver’s artwork which he used to convey a sense of serenity and personal rejuvenation. Following this presentation, there will be a still life workshop using oil pastels. Two more coffees will be held on Thursday, February 20, The Usefulness of All Things, and Thursday, March 19, Carver’s Bulletins: Some Choice Wild Vegetables. All events are free of charge. More information can be found at www.nps.gov/GWCA and www.facebook. com/GeorgeWashingtonCarverNationalMonument.

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George Washington Carver (GWC) is looking ahead to 2020.

Their re-designed picnic area, with creek side tables and an accessible trail through the woods, will be completed. This has been a painstakingly long project with a few setbacks, but once it is done it will surely be a great asset to the park and visitors. They are also looking forward to the installation of a new interactive exhibit that connects visitors to the natural world that stoked Carver’s wonder. They will also begin work on re-positioning the rock wall at the Carver Cemetery to its historical appearance. The Comprehensive Interpretive Plan, which many of you contributed to, will be completed, and will chart a course for educational programming and special events at the park for the next decade. GWC will also host a Naturalization Ceremony this spring. This will be the third time that the park has welcomed new citizens to our country, at the birthplace of a great citizen himself.

OUR MEMBERS ANNOUNCE PRESENTED BY…

In May 2019, a resolution by the City of Joplin named 56 blocks in Downtown Joplin the Joplin Arts District (JAD), from B Street to 12th Street and Wall Avenue to Pennsylvania Avenue. A proclamation was made by the mayor in October.

After soliciting submissions by local artists and graphic designers, the new logo was revealed in early November. The winning design was created by TW Creates, owned by Trisha Patton Wingebach, a former director of the Downtown Joplin Alliance. The logo design was to represent a movement. In a literal sense, they went for the “pinwheel.”

The more you blow into it, the faster it comes back around.

Thus, the more they put into the District, the faster it comes back in the form of economic benefits! Their mission is to encourage people of creativity to move to and work in the District and help develop it as a tourist haven! To do this, they are developing a vibrant cultural synergy located in a walkable area full of mom and pop businesses, boutiques, bars and restaurants, art galleries, Artwalk, a green space, and soon the new Harry M. Cornell Arts and Entertainment Complex. Their main goal at the moment is to have signs at B, 12th, and Main Streets and that will put them in fundraising mode. So, now that we are a designation, we must work hard together to become a destination! Won’t you join us?

For more information contact 417.438.5931 and see our Facebook page, “Joplin Arts District.”

The Boys and Girls Club of Southwest Missouri is ready for an exciting new year in 2020 as they will be breaking ground on their new building and expanding their reach to even more children in the greater Joplin area! Follow them at https://www.facebook.com/BGCSWMO to stay informed.

Scott Belden, CBI, a Certified Business Intermediary with Murphy Business & Financial Services, recently earned his Arkansas Real Estate Sales license. He is also licensed in Missouri. Although Belden specializes in selling businesses, possessing a real estate license allows him to bundle the real estate with the business for financing purposes.

Belden also preforms business valuations. He can be contacted at 417.437.0013; his website is https:// murphybusiness.com/joplin/.

Counseling Associates of the Four States, LLC is pleased to announce that they will be opening an additional location in Springfield, Missouri in January 2020. Also, Holly McMahon with Counseling Associates of the Four States, LLC recently completed her certification for Mental Health Integrative Medicine Practitioner. McMahon is a Licensed Professional Counselor who offers yoga and nutrition counseling to her clients. She also offers individual counseling as well as group wellness classes to live a whole food lifestyle. Counseling Associates of the Four-States is located at 705 West 26th Street in Joplin; contact them at 417.627.9994 or find them online at www.counselingjoplin.com.

The annual Dr. Martin Luther King Jr. celebration will be held at 7:00 p.m. Monday, January 20, in the North End Zone building at Missouri Southern State University. The theme for this year’s event is “Music … A Universal Stepping Stone Toward Peace.” Doors will open at 6:00 p.m. and refreshments will be served. Nimrod Chapel, Jr., will be the guest speaker.

Chapel, the president of the Missouri State Conference of the National Association for the Advancement of Colored People, is an experienced trial attorney with more than a decade of practice ranging from work in law firms to state government.

He was responsible for a broad array of litigation regarding enforcement of civil rights, discrimination, consumer

protection, and wage and hour and accessibility laws throughout Missouri. He is an active member of the Missouri Bar, currently serving on the Board of Governors for the Western District, and is involved with numerous community not-for-profit groups, civic, and professional organizations. The event is free and open to the public.

An RSVP is preferred but not mandatory. To RSVP, contact Stacey Clay at Clay-S@mssu.edu. The MLK celebration is sponsored by: MSSU Student Activities Office, Commerce Bank, Islamic Society of Joplin, Joplin Globe, Owens Corning, Residence Inn by Marriot-Joplin, the MSSU Show-Me GOLD Program, Student Veterans Organization, Missouri National Guard, Carver Birthplace Association, Fox 14/KOAM, South Joplin Christian Church, U.S. Bank, College Heights Christian Church, Joplin Area Chamber of Commerce, Joplin Metro Credit Union, NAACP of Southwest Missouri, and Ozark Christian College.

JANUARY 2020

BUSINESS OUTLOOK

Congratulations to the winners of the Downtown Window Decorating Competition: Urban Art Gallery, Most Humorous; Infuxn Kitchen & Cocktails, Most Lights; and Hackett Hot Wings, Most Festive! The contest was hosted by the Downtown Joplin Alliance and sponsored

by Arvest Bank.

Please submit your Our Members Announce items by the 15th of the month to info@joplincc.com.

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BUSINESS OUTLOOK JANUARY 2020

Help Fellow YPs Build Their Connections.

Our Young Professional Network (YPN) Connections Work Group serves as ambassadors for the members of the YPN. The group is responsible for creating opportunities for our members to socialize and interact with each other through networking events and informational sessions. The current work group assists with the onboarding process of new YPs, partnering with Chamber Livability Work Groups to plan and promote monthly events and create networking opportunities at local venues. This helps YPs form professional relationships with one another in a casual setting. In order to make YPN a valuable experience for all, the YPN Connections Work Group needs your help to produce these events.

Complete the form here to get involved with the group today.

Next Work Group Meeting: January 21, noon at Joplin Avenue Coffee Company.

Thank you to our YPN program sponsor‌

2019-2020 YPN EXECUTIVE COMMITTEE Jennifer Little Chairman

Shawn Daniel Past Chairman

Joe Malin Hayley Sirmon Alex Gandy Sergio Rizo Ray Moore Heidi Smorstad Hailey Arehart Kayla McCollum Rose Peacock Dana Pim Erin Porter 14

Work@Health Training for Employers Freeman Health System is pleased to host the Work@HealthTM Training for Employers February 20 – 21, 2020 | Freeman Business Center, 3220 McClelland Blvd., Joplin This training was developed by the Centers for Disease Control and Prevention and enhances employer knowledge of tools for the planning, implementation, and evaluation of workplace health interventions.

The curriculum provides employers with the skills to create a worksite wellness program using strategies to address chronic health conditions.

The cost is $25 per participant. Register online @ www.stlbhc.org/event/Work_At_Health_Joplin

JANUARY 2020

BUSINESS OUTLOOK

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BUSINESS OUTLOOK JANUARY 2020

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members.

Please keep these and all Members in mind when looking for goods and services.

Zinc Coffee Coffee Service/Meeting Facility 1825 South Main Street Joplin, MO 64804 417.499.3878 www.zinc.coffee Matthew Johnson, Owner Sponsor: Toby Teeter, JACC

American Business Systems Copier and Printer Products 220 South Main Street Joplin, MO 64801 417.624.7447 www.ambussys.com Terrie Smith, Account Manager Sponsor: Reggie Powers, JACC

Jay Hatfield Motorsports of Joplin Motorcycles 508 North Rangeline Road Joplin, MO 64801 417.623.4661 www.jhmofjoplin.com Randy Pace, General Manager Sponsor: Reggie Powers, JACC

F & L Truck, Trailer & Equipment Equipment Repair & Maintenance 803 Orr Avenue Joplin, MO 64801 417.624.5080 Meghan Renfro, Manager Sponsor: Reggie Powers, JACC

32nd Street Dental Dentists/Orthodontists 614 East 32nd Street Joplin, MO 64804 417.781.6322 www.32ndstreetdental.com Cande McCallister, Office Coordinator Sponsor: Reggie Powers, JACC

From Your Closet Consignment Store 3700 Wind Cliff Lane Joplin, MO 64804 615.926.2830 www.fromyourcloset.com Sponsor: Reggie Powers, JACC 16

WELCOME NEW MEMBERS

Raudenbush Financial Services, LLC Fiduciary Services 1801 West 32nd Street, Suite C217 Joplin, MO 64804 417.627.0151 Rachel E. Hobbs, Operations Manager Sponsor: Reggie Powers, JACC

Crossroads Warehouse Warehousing 18667 Cedar Road Carthage, MO 64836 417.782.0420 www.crossroadswhse.com Anthony Fink, Warehouse Manager Sponsor: Reggie Powers, JACC

Invite your clients or vendors to join the Chamber. Contact Reggie Powers at 417.624.4150 or reggie@joplincc.com.

THANK YOU FOR RENEWING… All Seasons Signs and Apparel . . . . . . . . . . . . . . . . . .

Alpha Air Center, LLC . . . . . . . . . . . . . . . . . . . . . . . . .

American Red Cross of Southern Missouri . . . . . . . . . .

Arvada Technologies, Inc. . . . . . . . . . . . . . . . . . . . . . .

Benefit Management, Inc. . . . . . . . . . . . . . . . . . . . . .

Candy House Gourmet . . . . . . . . . . . . . . . . . . . . . . .

Charlotte’s Angels Home Care . . . . . . . . . . . . . . . . . . .

Colonial Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Crowder College . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fred and Red’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Home Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hometown Pediatrics of Joplin LLC . . . . . . . . . . . . . . .

Joplin Area Catholic Schools . . . . . . . . . . . . . . . . . . . .

Les Jacobs Ford Sales LLC . . . . . . . . . . . . . . . . . . . . . .

Mitchell’s Mobil 1 Lube Express . . . . . . . . . . . . . . . . . .

Motive Matters - Van and Tammy Benson . . . . . . . . . . .

Murphy Business & Financial LLC . . . . . . . . . . . . . . . . .

Neal Group Construction, LLC . . . . . . . . . . . . . . . . . . .

The Payroll Company . . . . . . . . . . . . . . . . . . . . . . . . .

Powerwashing Plus L.L.C. . . . . . . . . . . . . . . . . . . . . . .

Premier Aesthetics and Luxury Spa . . . . . . . . . . . . . . .

Sign Designs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Simpson Sheet Metal, Inc. . . . . . . . . . . . . . . . . . . . . .

SNC Squared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stealth Creative . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Storm Cloud Marketing . . . . . . . . . . . . . . . . . . . . . . .

Tactical Marketing Co. . . . . . . . . . . . . . . . . . . . . . . . .

Tri-State Motor Transit . . . . . . . . . . . . . . . . . . . . . . . .

Tropical Tan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PRESENTED BY… 2017 2011 2000 2012 2008 2016 2015 2003 1995 2017 2000 2014 2007 2018 2016 2006 2015 2004 2006 2006 2018 1992 1994 2004 2003 2014 2017 1997 2004

V’s Barbershop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2018 Wilder’s Steakhouse/Wilder’s Event Center . . . . . . . . . . 1987 Yorktown Properties . . . . . . . . . . . . . . . . . . . . . . . . . 1992

JANUARY 2020

BUSINESS OUTLOOK

http://cca.joplincc.com/EvtListingMainSearch.aspx?afgm 17

BUSINESS OUTLOOK JANUARY 2020 18

JACC Job Board HOW TO POST A JOB n Go to www.joplincc.com n Click Login at top of page. Log in using your Member Account login. If you don’t know it, click on Forgot Login?

If you don’t know your Member #, call the Chamber office at 624-4150 and ask for Lea, or email lea@joplincc.com. n Click on Business Center tab. Scroll down to Jobs. Any previous jobs you have posted will show here but are not available to the public unless it has been approved and is still an active posting. Click on Job Postings button on right. n Fill in the blanks. The more information you can give, the better. n Click Submit when finished.

JANUARY 2020

BUSINESS OUTLOOK

Your posting will not show online until we approve it on our side. It will remain live on our website for 90 days. If the job has not been filled in that time, let us know and we can reactivate it for another 90 days. If the job is filled before the 90 days is up, you can log in and check the Filled box at the right. If the job comes open again, you can uncheck the Filled box and it will be live again.

To post another job, click on Members Administration Business Center and you will be taken back to the Job Postings page.

Don’t forget to log out when you’re done.

If you need to make a change or minor correction, email lea@joplincc.com – you cannot edit from the website. If it’s a major correction, we’ll need to delete the posting and you’ll have to start over.

Once your job has been approved, you can see it at www.joplincc.com; click on the Job Board button. Click on Go to see all jobs or search using the Job Type and/or Category.

Questions? Call or email Lea at 624-4150 or lea@joplincc.com.

Do you sell products online?

E-Commerce Meet-Up Standard Transportation Services, Inc. | Wednesday, January 8 | 8:00 am 3401 Enterprise Avenue, Joplin, MO

Coffee and pastries will be provided

Discussion Topics:

Amazon Seller Central | Shopify | Walmart.com | eBay | Shopping Cart Abandonment FBA & 3rd Party Fulfillment | Shipping Software | Retargeting Pixels | Google Shopping Product Feeds | SEO | Product Photography and Video Production Social & Search Marketing | Etsy | Omni-Channel Sales Hosted by:

Add E-Commerce Meet-Up to your calendar here

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KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW

sponsored by

located at 2209 South Range Line Road Friday, January 10, 2020 7:30-8:30 am

presented by

RSVP online at www.joplincc.com –OR– by calling 417.624.1996

sponsored by

Tuesday, January 21, 2020 4:30-7:30 pm located at DOWNSTREAM CASINO

RSVP online at www.joplincc.com –OR– by calling 417.624.1996

presented by

RESORT PAVILION 69300 East Nee Road at | Quapaw, OK located DOWNSTREAM CASINO RESORT PAVILION

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS…