December 2019 Business Outlook

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DECEMBER 2019 PRESIDENT’S MESSAGE PAGE 3

MISSOURI ONE START PROGRAM PAGE 4

BUSINESS EXPO 2020 PAGE 5

SLOW ROLL CHRISTMAS PARADE PAGE 10

OUR MEMBERS ANNOUNCE PAGE 12

HOLIDAY OPEN HOUSE PAGE 24

…more announcements and opportunities inside!

5 LEVEL SPONSORS S T A R

BOARD OF DIRECTORS 2019-2020 EXECUTIVE COMMITTEE Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Jeremy Drinkwitz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS Gina Atteberry Todd Chenault Vickie Dudley Donovan Edwards Chad Greer Rick Grise

Jacqueline Hackett Mark Johnson Julie Larson Dr. Alan Marble Katrina Richards Dustin Storm

EX-OFFICIO DIRECTORS John Bartosh Jim Dalrymple Mike Gray Dr. Brad Hodson Jennifer Little

Dr. Melinda Moss Daniel Pekarek Bill Reiboldt Gary Shaw Melissa Smith

CHAMBER STAFF EXECUTIVE Toby Teeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Debby Chaligoj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Erin Slifka . . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

PARTNERSHIP PLATINUM LEVEL

City of Joplin Commerce Bank Downstream Casino Resort Liberty Utilities KOAM-TV/FOX 14 – KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL Arvest Bank BKD CPAs & Advisiors Community Bank & Trust (CBT) Crossland Construction Company EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Globe Publishing Company KODE-TV/KSNF-TV Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Show Me The Ozarks Magazine Southwest Missouri Bank U S Bank, N.A.

MEMBER SERVICES Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Events Manager Reggie Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

PRESIDENT LEVEL Weed Whackers, Inc.

ECONOMIC & WORKFORCE DEVELOPMENT Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation Tony Robyn . . . . . MOKAN Partnership Director of Business Attraction & Retention

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Debra Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant Gary Shipman . . . . . . . . . . . . . . . . . . . . . . . Facilities Maintenance Coordinator

FIND US AT:

DIRECTOR LEVEL H.E. Williams, Inc. Lakeland Office Systems, Inc. Lamar Outdoor Advertising Motive Matters Sparklight

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

BUSINESS OUTLOOK

Casey’s General Stores, Inc. (Nasdaq symbol CASY) announced last month that it plans to build a new, state-of-theart warehouse, logistics and distribution facility in Joplin. The economic impact to our community will be significant: $50 million in capital investment and 125 new jobs with average wages and benefits projected to be over $51,000/year! Casey’s General Stores is a fastgrowing Fortune 500 company operating over 2,100 convenience stores in 16 states. The Joplin distribution center will serve approximately 600 of the company’s stores.

This was a very competitive process. Joplin competed against other sites in Missouri and in bordering states. Ultimately, the Joplin Area Chamber of Commerce, MOKAN Partnership (f.k.a.

Joplin Regional Partnership), City of Joplin, Missouri Department of Economic Development, Liberty Utilities, Missouri American Water, Spire, and Missouri Partnership all worked together to bring Casey’s newest facility to Missouri. The Joplin Chamber’s roles included identifying suitable sites, submitting such sites to the company, presenting a package of local incentives, and managing the company’s visits. Your continued Chamber support makes these business attraction efforts and results possible. I want to thank our membership for this team win.

And thank you, Casey’s, for choosing Joplin!

DECEMBER 2019

PRESIDENT’S MESSAGE

Toby Teeter President Joplin Area Chamber of Commerce President MOKAN Partnership

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

OCTOBER 2019 AREA

SEPTEMBER 2019

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

JOPLIN, MO METROPOLITAN STATISTICAL AREA

86,403

84,345

2,058

JOPLIN-MIAMI COMBINED STATISTICAL AREA

100,686

98,188

2,498

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

2.4% 86,987

85,082

1,905

2.5% 101,444

99,095

2,349

OCTOBER 2018 RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

2.2% 83,772

81,444

2,328

2.8%

2.3% 98,243

95,370

2,873

2.9%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics.

Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to commuting patterns.

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BUSINESS OUTLOOK DECEMBER 2019 4

Governor Parson Announces Missouri One Start Will Train More Than 42,000 Workers Statewide Governor Mike Parson announced the award of more than $7.8 million to 226 projects across Missouri for customized training assistance through the Department of Economic Development’s Missouri One Start program.

“No matter where you go, from Hayti to Maryville or Neosho to Hannibal, businesses need workers with the skills to get the job done,” Governor Parson said. “Helping employers train new and existing workers helps them stay competitive, and that means growth for the business and for our state’s economy.”

“Finding workers is the number one challenge facing businesses and economic developers today,” Missouri Department of Economic Development Director Rob Dixon said. “Efforts like Missouri One Start are going to unlock Missouri’s economic potential and set us apart from other states vying to attract new businesses or looking to lure our employers away from Missouri.”

The Missouri One Start customized training program provides eligible companies with resources to train or upskill their employees according to specific workforce needs. Flexibility within the program allows companies to choose how the training is provided.

“Missouri One Start is the state’s leader in tailored workforce recruitment and customized training solutions – dedicated to helping businesses grow,” Missouri One Start Director Kristie Davis said. “Missouri One Start is a comprehensive workforce program that ensures businesses have the right workforce, with the right skillset, at the right time.”

Missouri One Start is one of the key workforce development initiatives included in Senate Bill 68, which was signed into law in July.

For a full list of companies that will receive training assistance, click here.

About Missouri One Start: As the state’s premier workforce development program, Missouri One Start helps Missouri businesses stay competitive by providing resources to train and upskill their new and existing employees. As a division within the Department of Economic Development, it serves Missouri companies, from small to large, in creating and maintaining their workforce. Businesses must meet eligibility standards to be considered for the program. To learn more about Missouri One Start, visit missourionestart.com.

DECEMBER 2019

BUSINESS OUTLOOK

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BUSINESS OUTLOOK DECEMBER 2019

Tomorrow’s Leaders Today started with the opening retreat on November 6. The class heard presentations from Logan Stanley, Maryann Mitts and Howie Nunnelly. A special thank you to the following community leaders for meeting with the class during lunch: Brad Beecher, Retired CEO, Liberty Utilities Peggy Fuller, Marketing Director, Southwest Missouri Bank James Furgerson, Fire Chief, City of Joplin David Glenn, Owner/Commercial Specialist, Glenn Group at ReeceNichols Rhonda Gorham, Executive Director, Boys and Girls Club of Southwest Missouri Chase Kraft, Kraft Insurance Services Dan Pekarek, Interim City Manager, City of Joplin Lori Scott Dreiling, Plant Manager, Modine Manufacturing Matthew Stewart, Chief of Police, City of Joplin Toby Teeter, President, Joplin Area Chamber of Commerce Clifford Wert, President, Connect2Culture

SPECIAL THANKS TO THE TOMORROW’S LEADERS TODAY SPONSORS

PRESENTING SPONSOR

GOLD SPONSOR

SESSION SPONSOR

Begins in January

Engaging Future

2020

Community Leaders Applications Now Available

The Leadership Joplin program provides a foundation for participants to expand their current leadership roles in the community. During the sixmonth course, class members develop a broad appreciation of our unique quality of life as well as an understanding of the complex opportunities they face as stewards of the community.

Do you aspire to become an outstanding leader? Are you interested in cultivating productive professional relationships and a professional presence? Then LJ 2020 is the program for you!

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(9 Sessions – Concludes in June)

­­­————— • ————— Motive Matters Color Code Training ­­­————— • —————

The Leadership Joplin program was awarded the Programs & Campaigns Award of Excellence at the 2015 Chamber of Commerce Executives of Missouri (CCEM).

­­­————— • ————— This will be our 37th year with more than 952 community leaders graduating from the program. For questions, contact Stephanie McGrew at 417.624.4150 or stephanie@ joplincc.com.

Trail System continues growth with Mohaska and St. John’s Trails Connectivity continues to build as trail enthusiasts gathered Friday, November 1 during the opening of the City’s two newest trails near popular parks in southwest Joplin.

The public came out for the official ribbon cutting with the Joplin Area Chamber of Commerce to celebrate the completion of the Mohaska Trail and eagerly await the finish of the St. John’s Trail.

Construction on a large retaining wall of the St. John’s Trail has been slightly delayed due to wet weather conditions. The event brought many together to enjoy a walk on the Mohaska Trail while visiting with other citizens and some businesses who are active in walking, cycling, and running in this area.

Joplin Mayor Gary Shaw presented a Proclamation to the community of trail enthusiasts, noting that their commitment to healthy living and accessibility for all residents makes Joplin a better place.

“The City is always proud to bring projects to completion that are a part of the long-term vision of our citizens,” said Shaw.

“Connecting our community with trails provides an alternative to motor vehicles and offers recreational opportunities as well, making them a great asset for Joplin.”

Mohaska Trail begins near Mercy Park and winds through neighborhoods to the east before connecting with 26th (Gabby Street) and Main where citizens can access both the Midtown and Southtown mixed use districts and safely cross and continue toward Garvin Park at 28th and Virginia Avenue. It is approximately 1.15 miles long. St. John’s Trail is a one-

DECEMBER 2019

BUSINESS OUTLOOK

half mile trail heading south. It will connect with the future Tin Cup Trail.

Funding for the Mohaska Trail was through the Community Development Block Grant Disaster Recovery (CDBG-DR) program awarded by the U.S. Department of Housing and Urban Development (HUD) following the 2011 disaster. St. John’s Trail was funded through the Transportation Alternatives Program (TAP) through Missouri Department of Transportation, Joplin Parks and Stormwater sales tax revenues and CDBG-DR funding.

“The Mohaska Trail provides a safer place for residents to get outdoors and enjoy an active lifestyle that promotes and encourages better health and wellness and a means for the community to connect,” said HUD Regional Administrator Jason Mohr.

“The City has a comprehensive trail plan,” said Troy Bolander, Director of Planning, Community Development and Neighborhood Services. “Through our partnership with Joplin Area Transportation Study Organization (JATSO), the vision is to connect southwest Missouri through a series of trails so residents can easily commute by foot or bicycle throughout Joplin and to surrounding cities such as Carl Junction, Webb City and even Carthage. Mohaska and St. John’s Trails are a great addition to this system,” Members of JATSO updated the Bicycle and Pedestrian Transportation Plan in 2018 after talking with numerous stakeholders and hosting several public meetings. Many citizens participated, offering input and comments to current and future needs for nonmotorized transportation options in the area.

It can be found at https://www.joplinmo.org/bikepedplan.

Providing off-road transportation options within a community gives citizens of all ages a choice on how they move through the community, while accommodating their safety. The City appreciates the citizens’ engagement and the efforts of all involved in JATSO’s work to ensure that projects, such as trails, focus on the region’s core initiatives of safety and connectivity within the overall plan.

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BUSINESS OUTLOOK DECEMBER 2019

PRESENTED BY…

RIBBON CUTTINGS

Ribbon provided by COUNTRYSIDE IN THE CITY

Joplin Supply Company Randy Brownlow, General Manager 302 South Michigan Avenue 120 Year Anniversary

Johnny Carino’s Darrel Jozwiak, General Manager 137 North Range Line Road Grand Re-Opening

Jen’s Cheesecake Delights Jen Williams, Owner 417.499.5789 Chamber Membership

AT&T Mike Haynes, Regional Director 1702 South Range Line Road FirstNet Wireless Network

Higdon Florist Lance and Judie Hoopai, Owners 201 East 32nd Street 1 Year Anniversary and Petal it Forward

To schedule a ribbon cutting or inquire about becoming an Ambassador, please call or email Stephanie, 417.624.4150 or stephanie@joplincc.com.

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Technology Center Matthew Robertson, Owner 2604 East 7th Street New Member

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BUSINESS OUTLOOK

Free Market Physician Joseph Sheppard, Owner 4830 East 32nd Street, Suite 7 New Membership

Trails and Connectivity Kayla McCullum, Chair 28th and Picher Opening Ceremony of Mohaska Trail

Abbey Title Company Barbara and Jim Hicklin, Owners 2902 Arizona Avenue 25 Years of Chamber Membership

Elite Pain Management Dr. David Tonkin, Founder and Owner 1601 K 66 Highway, Suite C New Location

One Joplin Ashley Mickelthwaite, Director 1403 Central Avenue Ground Breaking

Traffic Calming Measures Morris Glaze 1910 East 36th Street Installation of Speed Bumps

JACC ALERTS

Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber?

Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help!

Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying “STOP” when you receive a message.

Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the top right to access Members Only.

Step 2. Choose “Login” on Joplincc.com.

Step 3. Choose “Member Representative Account” and enter your user name and password. If you do not know that information, simply click on the “Forgot Login” link and you will receive an email with that information.

Step 4. Once you log in, navigate to the “Address” tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose “Mobile, Opt-in Text Alerts” in the drop down box. Click Save.

Step 5. Next navigate to the “Options” tab and choose which categories you would like to receive.

Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process.

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BUSINESS OUTLOOK DECEMBER 2019

Slow Roll Through the Joplin Christmas Parade Thank you to our YPN program sponsor…

2019-2020 YPN EXECUTIVE COMMITTEE Jennifer Little Chairman

Join us as we Slow Roll through the Joplin Christmas Parade. The parade starts at 15th and Main, we’ll share more info about our placement as we get it.

Or just look for the group of cyclists! The theme this year is “Christmas Through the Decades,” so feel free to get creative with decorating and lighting up your ride.

REMINDER Lights are legally required after sunset. Park cars in the public lot on Joplin Avenue at the end of the route if needed. Be safe.

Shawn Daniel Past Chairman

Joe Malin Hayley Sirmon Alex Gandy Sergio Rizo Ray Moore Heidi Smorstad Hailey Arehart Kayla McCollum Rose Peacock Dana Pim Erin Porter

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Slow Roll Joplin events are proudly sponsored by Frank Fletcher Subaru.

SO WHAT’S A SLOW ROLL? Slow Roll Joplin is a social group bicycle ride to venues that showcase our great city. It’s a free and inclusive way to bring people from all walks of life together and reconnect to our community. Slow Roll is for everyone; all ages and experience levels are welcome. Our slow pace keeps the group safe and gives riders a unique perspective of Joplin. Minors under 18 must be accompanied by a parent/guardian.

First time joining us? Complete a waiver so you can ride with us, https://docs.google.com/forms/d/1XkksilmAGH8fOW979rzEb1tR-dLRGvKbs0xtNmrhag/edit.

NEW YPN MEMBERS Kayla Carter Arvest Bank

Tom Furrh

DECEMBER 2019

BUSINESS OUTLOOK

Big Brothers Big Sisters of Jasper and Newton County

Royce Ingram

Anderson Engineering, Inc.

Alicia Jones Aflac

Thomas Hutchison Guaranty Bank

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BUSINESS OUTLOOK DECEMBER 2019

George Washington Carver National Monument, 5646 Carver Road in Diamond, is hosting a Holiday Open House on Saturday, December 7 from 1:00 to 3:00 p.m. The park staff and volunteers invite the public to a holiday celebration of seasonal music, interpretive programs, and refreshments.

For more information on these and all other activities, go to www.nps.gov/GWCA or https://www.facebook.com/ GeorgeWashingtonCarverNM/.

Connect2Culture presents David Phelps: It Must Be Christmas 2019 Tour on Sunday, December 15 at 7:30 p.m. at the Joplin High School Performing Arts Center, 2104 Indiana Avenue.

With a vocal range spanning more than three octaves, David Phelps has led an astounding career beginning when he was just a child. Starting with small performances at his church, Phelps found his passion for performing and was inspired to share his remarkable, natural gift. Graduating from Baylor University with a degree in vocal performance, Phelps joined the award-winning Gaither Vocal Band. Phelps served as the group’s tenor for more than 15 years, helping secure nine Dove Awards and one Grammy. In 2017, Phelps left the Gaither Vocal Band to pursue a global, solo career.

Today, Phelps remains a worldwide icon for the gospel genre and enjoys an expanding fan-base, while juggling his successful career with home and family. Tickets: $50 Orchestra, $40 Mezzanine and Front Balcony, $30 Back Balcony. Discounted subscription ticket packages available.

Group discounts available. Tickets may be purchased via www.connect2culture.org, at the door, or at the C2C pop-up box office. The C2C pop-up box office is located inside Joplin Empire Market from 10:00 a.m.-3:00 p.m. the three Saturdays prior to the performance. For more information, contact Emily Frankoski, emily@connect2culture.org, 417.501.5550.

Through December 28, it’s Chamber Appreciation Month at the Sleep Number Store! Located at Northpark Mall, 101 North Range Line Road, Chamber members will receive special savings. Call 417.623.3233 for more details. Don’t forget, The In-Home Trial Period for all Sleep Number mattresses is 100 nights.

Enjoy a refreshing shopping experience at Pink Door Boutique®, where you’ll find unique health products and stylish accessories, including the latest fashion apparel, Jane Iredale® beauty products, Erimish® bracelets, Blue Capri® candles, wigs, bras, breast cancer awareness items, gifts for mom and baby, greeting cards and more. Complimentary gift bags with tissue, ribbon and PDB stickers are available with purchase. We invite you to discover Pink Door Boutique – where you’ll find what you need in a beautiful, special spot to shop. You won’t want to miss out on their holiday inventory – visit today! Located on the first floor of Freeman Women’s Center, 1532 West 32nd Street, 417.347.7465.

Follow them at www.instagram.com/pinkdoorboutiquefhs 12 or www.facebook.com/pinkdoorboutique.

OUR MEMBERS ANNOUNCE PRESENTED BY…

Give the gift of remodeling this holiday season and stop by Joplin Supply Company! From minor updates to major renovations, they’ll help you find the right materials for your project and offer a wide selection of top styles and brands.

Located at 302 South Michigan Avenue, or find them at www.joplinsupplycompany.com.

The Alliance of Southwest Missouri will be having a ribbon cutting, lunch, and tours on Tuesday, December 3 from 11:00 a.m. to 1:00 p.m., at their new location, 1601 South Wall Avenue.

Ozark Christian College is excited to welcome the community to this year’s Christmas production, Elf: The Musical, December 5-8 in the college chapel. Based on the popular Christmas movie with the same name, the musical is newly released for licensing this year. Under the direction of OCC professor Shannon Wendt, Elf: The Musical tells the story of Buddy the Elf, played by OCC’s Jeff Phillips, and Buddy’s search for his father. “All theatre is magical,” says Wendt, “but this cast with their over-the-top talent, charisma, and showmanship will make Elf: The Musical the most magical moment of your Christmas season. It is truly an excellent adventure for the entire family!” Performances will be Thursday-Sunday, December 5-8, at 7 p.m. Thursday through Saturday, with Saturday and Sunday matinees at 2 p.m. Tickets are $10 for adults, $8 each for groups of ten or more, and $5 for children 12 and under. Tickets may be purchased online (www.occ.edu/christmas), in person (OCC chapel ticket desk, Thursdays from 9:00 a.m. to 4:00 p.m.), or by phone (417.626.1221). Ozark Christian College is located at 1111 North Main in Joplin.

Active Lifestyle Events (ALE), a 501(c)3 organization, is now taking applications for grants for 2020 from area organizations to help assist in their endeavors. ALE’s primary event, among others, is the Joplin Memorial Marathon that takes place each May to honor the 161 people lost in the Joplin tornado. The grants are intended to help support events which fulfill the Active Lifestyle Events mission

of promoting healthy and active lifestyles in Joplin and surrounding communities. Applications will be accepted through December 31st and recipients will be announced in February. To receive an application or for more information, e-mail adennisccl@yahoo.com or call 417.825.2710.

Freeman Health System has three special sale events in December. The Poinsettia Sale will be Thursday, December 5 hosted by Freeman Auxiliary, 9:00 a.m. in the Freeman East and West Gift Galleries and the Freeman Business Center Lobby. The Winter Collective Goods Sale hosted by Freeman Auxiliary will be Monday, December 16 at the Freeman West Tower, 9:00 a.m.-4:00 p.m.; Tuesday, December 17 at the West Tower, 7:00 a.m.-2:00 p.m.; Wednesday, December 18 in the Business Center break room, 9:00 a.m.-3:00 p.m.; Thursday, December 19 at Freeman East, 7:00 a.m.-2:00 p.m.; and Friday, December 20 in the Neosho North conference room, 7:00 a.m.-2:00 p.m. Contact Tara Horinek, 417.347.4603 or tdhorinek@freemanhealth.com for more information. The Children’s Miracle Network Gadget Sale will be December 3 at the Business Center from 8:00 a.m.-4:00 p.m.; December 4 at Freeman East from 10:00 a.m.-3:00 p.m.; December 5 at Freeman West from 9:00 a.m. to 6:00 p.m.; and December 6 at Freeman West from 6:00 a.m. to 1:00 p.m. For more information on the Gadget Sale, contact Deborah Oglesby, 417.437.3793, dloglesby@freemanhealth.com. And to give the gift that keeps on giving, consider giving blood at Freeman Neosho Hospital on December 23 in the North conference room.

The Holiday Heroes program of The Boys and Girls Club of Southwest Missouri is in full swing. If you would like to be a hero and fill a child’s wish list this year, please call Sarah at 417.623.8072 and see how to get started making a difference this Christmas!

After more than 65 years of helping small businesses in the Midwest achieve more, the Kansas City District Office of the U.S. Small Business Administration is proud to celebrate $7 billion in approved loans. The KCDO opened in 1953 and the new SBA staff approved the first loan on January 7, 1954. The loan that pushed the KCDO SBA district across the $7 billion threshold was provided to Ridge Road Farms of Neosho.

Guaranty Bank’s Jessica Allan, Neosho, processed the loan. She was recognized August 29 along with Joplin and Springfield Guaranty Bank representatives at a special event held at the Missouri Sports Hall of Fame.

Join the Missouri Department of Conservation and Wildcat Glades Friends Group as they celebrate the holidays with light refreshments and holiday activities for the kids on Thursday, December 12 from 5:00-7:30 p.m. at the Shoal

Creek Conservation Education Center, 201 West Riviera Drive. The Nature Store will be open for shopping offering a store-wide 10% discount, so you can find that perfect gift for the nature-lover on your shopping list! Other activities in December include Preschool Nature Connections: The After Christmas Tree on December 4 at the Center and December 14 at the Empire Market; Nature Christmas Crafts and Yoga in Nature for Kids on December 14 at the Empire Market; and Nature Explorers: Fishing Lure DIY on December 13 at the Center. For more information, contact Robin Standridge, robin@wildcatglades.org, 417.708.7713 or 417.629.3434 ext.

4540, or https://www.facebook.com/wildcatglades/.

DECEMBER 2019

BUSINESS OUTLOOK

As they honor the first 15 years of their work together and the firm foundation which has been built, Rapha House is excited to announce that Rapha House is transitioning its name to Rapha International! Their mission remains the same - to end the sexual exploitation and trafficking of children, one child at a time - through aftercare for survivors, prevention for the vulnerable and awareness for all. And their very big vision is to see all children living in sustainable freedom within safe communities. Their commitment from the beginning remains their commitment now: Rapha International helps combat child slavery and sexual exploitation through healing, hope and freedom. Thank you for your love, faithfulness, and dedication to the children they serve! For more information, go to www.rapha.org.

The Toy Box is starting to look great, but wait - there are no toys? Buy your tickets to Return of the Christmas Kid at Joplin Little Theatre, bring a new toy, put it on the stage and receive a voucher for one item in the concession stand! All toys will be donated to KOAM-TV’s Toy Box and Salvation Army for families in our area for Christmas. Performance dates are December 4-8; go to www.jltplay.com or call 417.623.3638 for tickets.

Urban Art Gallery, 511 South Main Street, is proud to present for December two interesting shows: “Gwen’s Cup of Tea” by Gwen Bosworth Bogart (paintings on recycled tea bags!) and “Whimsy in Clay” by Cathy Broski. Both artists are friends of gallery owner Linda Teeter, both artists live in Kansas City, Missouri, and both will be present for an artists’ reception on Sunday, December 8, 1:00-4:00 p.m. Gwen was an art teacher in Joplin until shortly after the 2011 tornado, then moved to KC where she now teaches. Cathy is an acclaimed ceramics artist of the Midwest area, and is often juried into national ceramic shows with her whimsical works in clay. All works have amazing low prices with high quality craftsmanship! Fifteen other artisans are represented in the gallery with works for sale. For gallery hours, call Linda Teeter at 417.438.5931.

Please submit your Our Members Announce items by the 15th of the month to info@joplincc.com.

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BUSINESS OUTLOOK DECEMBER 2019 14

Work@Health Training for Employers Freeman Health System is pleased to be able to host the

Work@HealthTM Training for Employers in Joplin on February 20 – 21, 2020

This training, developed by the Centers for Disease Control and Prevention, enhances employer knowledge of tools for the planning, implementation, and evaluation of workplace health interventions.

The curriculum provides employers with the skills to create a worksite wellness program using strategies to address chronic health conditions.

The cost is $25 per participant. Register online @ www.stlbhc.org/event/Work_At_Health_Joplin

Economic Impact Tour of the Razorback Greenway: Bella Vista —> Bentonville A group of Joplin business leaders and key city personnel visited NW Arkansas last month, riding the Razorback Greenway Trail system. The purpose of the tour was to bring exposure to the trail system and the resulting culture and commerce produced. Leaders from the Bentonville community met up with the group throughout the ride to share the process of enhancing the infrastructure to meet the needs of different forms of transportation, the positive effects on economic impact, livability and redesigning a city for talent attraction.

DECEMBER 2019

BUSINESS OUTLOOK

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BUSINESS OUTLOOK DECEMBER 2019 16

Support Local Entrepreneurs and Start-Ups. Individual & Business Tax Credits Available through the Chamber Foundation The Joplin Area Chamber of Commerce Foundation is seeking contributions that would directly finance needed capital improvements to the Newman Innovation Center (NIC). Please consider this opportunity to support Joplin area start-ups while receiving a sizable tax benefit for you or your business. Together with your support, the Joplin Area Chamber of Commerce will better serve entrepreneurs and start-ups with these new services and programs:

DECEMBER 2019

BUSINESS OUTLOOK

We have developed new co-working spaces in the newly renovated Newman Innovation Center (NIC) and in the Advanced Training & Technology Center (ATTC). Starting at only $125 per month per desk, our co-working spaces are ideal for entrepreneurs, freelancers, and remote workers seeking community, collaboration, and learning. Co-working tenants get a desk in a shared, communal setting, with amenities such as free Internet access, JACC membership, and access to free educational programs, mentorships, and e-commerce meet-ups.

The Chamber’s new Mentorship Program is now open to entrepreneurs seeking mentors. Topics for discussion include professional growth, leadership development, time management, and how to leverage technologies.

The Chamber launched an educational series called EdTalks, covering online marketing and sales technologies. In July, we taught local retailers and e-retailers how to leverage the Amazon Marketplace to sell products on Amazon.com. In August, we taught how to efficiently advertise on Facebook and Instagram. In September, we covered omni-channel retailing best practices.

In May, we launched a monthly e-commerce meet-up so local businesses selling products online can share best practices and network with one another. As it turns out, there is a large, growing number of local businesses selling products online.

The Chamber, along with a group of business and community leaders, is on the verge of launching a 1 Million Cups chapter in Joplin to educate, engage, and inspire our entrepreneurs. 1 Million Cups (1MC) is based on the notion that great ideas are discussed over a million cups of coffee. 1MC is not a pitch platform, nor is it a networking event. It’s simply a chance for one to two presenting entrepreneurs to tap into the knowledge and experience of the local community in a focused and encouraging environment.

Soon, the Chamber will co-launch an “Innovation District” in collaboration with the Downtown Joplin Alliance, Missouri Southern State University, and the Small Business Development Center to cross promote and provide workspaces, educational programs, pitch competitions, mentorships, and networking opportunities.

Joplin is already an amazing place to start a business. Collectively, these new initiatives activate and organize our supportive business community to better serve and champion each other.

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BUSINESS OUTLOOK DECEMBER 2019

SMALL BUSINESS DEVELOPMENT CENTER MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

DECEMBER TRAINING EVENTS Register at: www.mssutraining.com

Predicting Cash Needs Participants in this training will learn to estimate future sources and uses of cash. They will also learn how to analyze those predictions to make more informed decisions. Participants will leave this session feeling more comfortable about decisions related to preparing for growth, realistic loan and financing requests, how much cash they can safely take out of the business, and making affordable purchases for the business.

DATE: December 3 (Tuesday) @ 1:30- 4:30pm n LOCATION: MSSU Plaster Hall, Room 108 n COST: $69

Starting a Small Business: The First Steps Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual.

DATE: December 12 (Thursday) @ 1:30-4:30pm n LOCATION: MSSU Plaster Hall, Room 108 n COST: $29/business (2 attendees)

SMALL BUSINESS SEMINAR

Join Sara on 12/10/2019 Advanced Training & Technology Center 420 South Grand

from 11:30am -1:00pm Register at joplincc.com Cost: $10.00 | Lunch is provided Join Sara Reineke, Maps Business Coach, to explore the secrets of success.

What is the secret of success? You want less: less distractions, less on your plate, and less stress. You want more: more productivity to your work, more income, more satisfaction, and more time.

You can have both! In The ONE Thing, you will learn to get extraordinary results in every area of your life by narrowing your focus on your ONE Thing.

This is an hour-and-a-half introductory presentation on The ONE Thing philosophy! Find out the six lies between you and success, identify your “lead domino” to set your ONE Thing in motion. Success is built sequentially, it’s ONE Thing at a time.

What you learn here will impact you professionally and personally in ways you can’t imagine.

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Success Tips for Women Entrepreneurs

by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

“The important thing is not being afraid to take a chance.

Remember, the greatest failure is to not try.”

DECEMBER 2019

BUSINESS OUTLOOK

–Debbie Fields, Mrs. Fields Bakeries

Owning your own business can provide a greater degree of flexibility to balance work and life responsibilities, as well as the ability to be your own boss. Women can have opportunities to feel they are making a difference by providing a high level of service to their customers, as well as benefiting the communities where they operate.

According to the 2019 State of Women-Owned Businesses Report, commissioned by American Express, women-owned businesses represent 42% of all U.S. businesses (nearly 13 million). They employ 9.4 million workers and generate revenue of $1.9 trillion in revenue. They started an average of 1,817 new businesses per day in the U.S. between 2018 and 2019.

According to the U.S. Census Bureau’s report, 2012 Survey of Business Owners, 33 percent of women have a bachelor’s degree or higher, control 51 percent (or $14 trillion) of U.S. personal wealth, and are the main source of income in over 40 percent of U.S. households.

Women entrepreneurs have grown at a faster pace than men have in the U.S. In 2012, women owned 33 percent (162,616 firms) in Missouri, 32.3 percent (77,194 firms) in Kansas, 37.6 percent (105,100 firms) in Oklahoma, and 32.7 percent (75,962 firms) in Arkansas.

Women-owned firms primarily operate in the health care and social assistance industries, retail trade, and in the professional, scientific and technical services. For example, women own 89 percent of child day care services, 81 percent of home health care services, and 74 percent of personal care services.

Women business owners experience many challenges in running businesses. Women often face time management issues when dealing with their growing business and their home and family responsibilities. Women entrepreneurs may lack managerial and business experience about the daily operations of a firm. Many women have technical knowledge in their field, but lack knowledge of management techniques. Another obstacle facing women entrepreneurs is obtaining financing to start or expand their businesses. According to the Center for Women’s Business Research, about 57 percent of funding for startup women-owned firms is from personal savings and the investment of friends and family.

A challenge faced by many women entrepreneurs is their inability to successfully network. Networking in the business world allows business owners to attract prospective customers, additional suppliers, and potential employees. Consider the following suggestions for improving your chances of success.

Research and plan. Whether you are considering starting a business, or if you have an existing business, take the time to write a business plan. Planning can actually help you save time because you will then have a clear focus and steps to reach your goals. Keep researching your industry, new opportunities, your customers, and your competitors.

Be Curious. Innovation is important for future growth. Future revenues will come from new products and new services.

Network with other business professionals. Consider joining and participating in the programs and committees at your local Chamber of Commerce, civic organizations and trade associations. This is a good way to meet other business professionals who may be able to give you key advice about operating your business or refer customers to your business. Find noncompetitors in your industry that may be sources of advice and mentors.

Educate yourself and your employees. If you are lacking in your knowledge of the entrepreneurial areas of business planning, management, marketing, finance, or accounting, take some classes or workshops.

Consider your future financing needs. Maintain good financial records. Do monthly financial statements and analyze them to know about your profitability. If you are having credit problems, work to pay down your debt and improve your credit score.

Plan for growth and don’t overextend yourself financially.

Focus on your strengths. Delegate or hire someone else to do anything that you’re not exceptionally skilled at, and focus at least 80 percent of your time using your key talents that earn you income. This may mean finding people who are experts in the areas of marketing, finance, accounting, or information technology. Learn how to take time for yourself and your family.

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BUSINESS OUTLOOK DECEMBER 2019

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members.

Please keep these and all Members in mind when looking for goods and services.

CHUCK’S TOWING JOPLIN LLC Towing 5602 East 32nd Street Joplin, MO 64804 417.782.4545 www.chuckstowingjoplin.com John Banks, Owner Sponsor: Reggie Powers, JACC

GN-BANK Banks & Banking Associations 1601 K-66, Suite A Galena, KS 66739 620.783.1319 www.gn-bank.com Joshua Bronson, AVP Lending Sponsor: Reggie Powers, JACC

TECHNOLOGY CENTER Computer-Services/Software/Products 2604 East 7th Street Joplin, MO 64801 417.624.3844 www.techcenter.io Matthew Robertson, Owner Sponsor: Reggie Powers, JACC

AFLAC – ALICIA JONES Insurance 1702 South Sergeant Avenue Joplin, MO 64804 417.396.5718 Alicia Jones, Agent Sponsor: Reggie Powers, JACC

THE LAW FIRM OF CHRISTOPHER W. DUMM Attorneys 4000 South Range Line Road Joplin, MO 64804 417.623.2062 https://protectingwealth.com/ Gina O’Banion, Practice Manager Sponsor: Reggie Powers, JACC BATES BUILDING Construction Co-Home Builders, General Contractors; Remodeling-Repairs 1700 East 4th Street Joplin, MO 64801 417.385.1360 www.bates.build Johnny Bates, Owner Sponsor: Reggie Powers, JACC

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WELCOME NEW MEMBERS

DAYS INN BY WYNDHAM JOPLIN Hotels/Motels 3500 South Range Line Road Joplin, MO 64804 417.623.0100 www.wyndhamhotels.com/days-inn/joplin-missouri/ days-inn-joplin/overview Bhumi Patel, General Manager Sponsor: Reggie Powers, JACC RENEWAL BY ANDERSEN Remodeling-Repairs/Windows 3045 East Chestnut Expy., Suites K-L Springfield, MO 65802 417.268.9301 www.renewalbyandersen.com Tristan Dorsey, Event Manager Sponsor: Reggie Powers, JACC

Invite your clients or vendors to join the Chamber. Contact Reggie Powers at 417.624.4150 or reggie@joplincc.com.

THANK YOU FOR RENEWING… Abbey Title Company . . . . . . . . . . . . . . . . . . . . . . . .

The Arc of the Ozarks . . . . . . . . . . . . . . . . . . . . . . . . .

Battery Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bill’s Electric, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bishop & Hayes, P.C. . . . . . . . . . . . . . . . . . . . . . . . . . .

Brunner Fabrication . . . . . . . . . . . . . . . . . . . . . . . . . .

Cardinal Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Clevenger Financial . . . . . . . . . . . . . . . . . . . . . . . . . .

Community Support Services of Missouri . . . . . . . . . . .

Cook Portable Warehouses . . . . . . . . . . . . . . . . . . . . .

Countryside Self Storage . . . . . . . . . . . . . . . . . . . . . .

Courtney’s Candles and Creations, Inc. . . . . . . . . . . . . .

Covert Electric Supply, Inc. . . . . . . . . . . . . . . . . . . . . .

CPI Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Creative Audio, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . .

Downtown Joplin Alliance . . . . . . . . . . . . . . . . . . . . .

Economic Security Corporation of Southwest Area . . . .

Elite Pain Management and Recovery Centers . . . . . . . .

Four States Payroll LLC . . . . . . . . . . . . . . . . . . . . . . . .

Girl Scouts of the Missouri Heartland . . . . . . . . . . . . . .

Great Plains Federal Credit Union . . . . . . . . . . . . . . . .

H.E. Williams, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hackett Hot Wings, LLC . . . . . . . . . . . . . . . . . . . . . . .

Heritage Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hunter & Millard Architects, Inc. . . . . . . . . . . . . . . . . .

Jasper Products, LLC . . . . . . . . . . . . . . . . . . . . . . . . .

Johnson Floor & Home Carpet One . . . . . . . . . . . . . . .

PRESENTED BY… 1994 2017 1998 1992 2016 2002 2002 2006 1991 2014 2004 1995 1993 1996 2004 2018 1990 2018 2013 1990 2004 2000 2003 2003 2014 2001 1989

JOMO Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Joplin Floor Designs . . . . . . . . . . . . . . . . . . . . . . . . .

Joplin NALA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Jordan CPA Services . . . . . . . . . . . . . . . . . . . . . . . . .

Legacy Credit Union . . . . . . . . . . . . . . . . . . . . . . . . .

LovinGrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mythos Euro Greek Kuzina . . . . . . . . . . . . . . . . . . . . .

North Point Church . . . . . . . . . . . . . . . . . . . . . . . . . .

Peregrine Corporation . . . . . . . . . . . . . . . . . . . . . . . .

Precision Events . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Scottish Rite, Valley of Joplin . . . . . . . . . . . . . . . . . . . .

ServiceMaster of Southwest Missouri . . . . . . . . . . . . . .

Simmons Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Skaggs Chiropractic, LLC . . . . . . . . . . . . . . . . . . . . . .

Sky Ranch Cave Springs . . . . . . . . . . . . . . . . . . . . . . .

Sound Advice Hearing Doctors, LLC . . . . . . . . . . . . . . .

SumnerOne/CBS . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Team Threads LLC . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Electronics Contracting . . . . . . . . . . . . . . . . . . .

Turbine Engine Consultants, Inc. . . . . . . . . . . . . . . . . .

U.S. Bank, N.A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The Wild Flower . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wilder’s Steakhouse/Wilder’s Event Center . . . . . . . . . .

Wildwood Ranch Development . . . . . . . . . . . . . . . . .

The Wildwood Senior Living . . . . . . . . . . . . . . . . . . . .

2015 2000 2001 2017 2016 2015 2004 2015 2004 2018 2014 1994 2004 2005 2008 2018 2004 2016 2002 2005 1951 2016 1987 2005 2018

DECEMBER 2019

BUSINESS OUTLOOK

http://cca.joplincc.com/EvtListingMainSearch.aspx?afgm 21

BUSINESS OUTLOOK DECEMBER 2019

JACC Job Board HOW TO POST A JOB n Go to www.joplincc.com n Click Login at top of page. Log in using your Member Account login. If you don’t know it, click on Forgot Login?

If you don’t know your Member #, call the Chamber office at 624-4150 and ask for Lea, or email lea@joplincc.com. n Click on Business Center tab. Scroll down to Jobs. Any previous jobs you have posted will show here but are not available to the public unless it has been approved and is still an active posting. Click on Job Postings button on right. n Fill in the blanks. The more information you can give, the better. n Click Submit when finished.

Your posting will not show online until we approve it on our side. It will remain live on our website for 90 days. If the job has not been filled in that time, let us know and we can reactivate it for another 90 days. If the job is filled before the 90 days is up, you can log in and check the Filled box at the right. If the job comes open again, you can uncheck the Filled box and it will be live again.

To post another job, click on Members Administration Business Center and you will be taken back to the Job Postings page.

Don’t forget to log out when you’re done.

If you need to make a change or minor correction, email lea@joplincc.com – you cannot edit from the website. If it’s a major correction, we’ll need to delete the posting and you’ll have to start over.

Once your job has been approved, you can see it at www.joplincc.com; click on the Job Board button. Click on Go to see all jobs or search using the Job Type and/or Category.

Questions? Call or email Lea at 624-4150 or lea@joplincc.com.

Do you sell products online?

E-Commerce Meet-Up Urban Cycling | Wednesday, December 11 | 8:00 am

407 S. Pennsylvania Ave. Joplin, MO

Discussion Topics:

Amazon Seller Central | Shopify | Walmart.com | eBay | Shopping Cart Abandonment FBA & 3rd Party Fulfillment | Shipping Software | Retargeting Pixels | Google Shopping Product Feeds | SEO | Product Photography and Video Production Social & Search Marketing | Etsy | Omni-Channel Sales Hosted by:

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Add E-Commerce Meet-Up to your calendar here

KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE. Breakfast sponsored by

presented by

Holiday

jacc MORNING BREW sponsored by

located at 320 East 4th Street

Friday, December 6, 2019 7:30-9:00 am RSVP online at www.joplincc.com –OR– by calling 417.624.1996

Due to the hustle and bustle of the holiday season, there will be no Business After Hours event in December. Merry Christmas!

See you in January!

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS…