August 2019 Business Outlook

BUSINESS OUTLOOK M

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AUGUST 2019

PRESIDENT’S MESSAGE

WELCOME BACK STUDENTS

JOIN A CHAMBER WORK GROUP PAGE 3

NEW LEGISLATION BOLSTERS MISSOURI’S WORKFORCE PROGRAMS PAGE 6

CHAMBER GIVES BACK CHILDREN’S HAVEN PAGE 7

HOT LINKS GOLF TOURNAMENT PAGE 11

OUR MEMBERS ANNOUNCE PAGE 12

…more announcements and opportunities inside!

5 LEVEL SPONSORS S T A R

BOARD OF DIRECTORS 2019-2020 EXECUTIVE COMMITTEE Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Jeremy Drinkwitz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS Gina Atteberry Todd Chenault Vickie Dudley Donovan Edwards Chad Greer Rick Grise

Jacqueline Hackett Mark Johnson Julie Larson Dr. Alan Marble Katrina Richards Dustin Storm

EX-OFFICIO DIRECTORS John Bartosh Jim Dalrymple Mike Gray Dr. Brad Hodson Jennifer Little

Dr. Melinda Moss Daniel Pekarek Bill Reiboldt Gary Shaw Melissa Smith

CHAMBER STAFF EXECUTIVE Toby Teeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Debby Chaligoj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Erin Slifka . . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

MEMBER SERVICES Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Events Manager Reggie Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

PARTNERSHIP PLATINUM LEVEL

City of Joplin Commerce Bank Downstream Casino Resort Liberty Utilities KOAM-TV/FOX 14 – KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL Arvest Bank BKD CPAs & Advisiors Community Bank & Trust (CBT) Crossland Construction Company EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Globe Publishing Company KODE-TV/KSNF-TV Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Show Me The Ozarks Magazine Southwest Missouri Bank U S Bank, N.A.

PRESIDENT LEVEL Weed Whackers, Inc.

ECONOMIC & WORKFORCE DEVELOPMENT

DIRECTOR LEVEL

Kevin Welch . . . . . Director of Business Attraction & Retention, MOKAN Partnership Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Debra Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant Gary Shipman . . . . . . . . . . . . . . . . . . . . . . . Facilities Maintenance Coordinator

FIND US AT:

H.E. Williams, Inc. Lakeland Office Systems, Inc. Lamar Outdoor Advertising Motive Matters Sparklight

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

BUSINESS OUTLOOK

Our community is facing a health crisis. Joplin has the dubious distinction of “least healthy community” in Missouri. Compared to both state and national averages, Joplin has more obesity, heart disease, diabetes, substance abuse, teen pregnancy, and mental health issues.

Our unhealthy workforce is a competitive disadvantage for Joplin businesses. Insurance premiums are higher, productivity is lower, and an unhealthy Joplin makes it harder to attract and maintain talent as young professionals pour into communities that value health, wellness, and active lifestyles.

This is a call-to-action. The JACC Community Health & Wellness work group is collaborating with One Joplin to educate and activate the Joplin business community into a coordinated effort to make Joplin healthier in a significant, sustainable way. You can join this work group at http://joplincc.com/workgroups. Also, we encourage employers to establish a workplace wellness program that encourages physical activity and offers better nutritional options, stopsmoking resources, and mental health education. The Work@Health Certification Program, discussed in this Chamber Newsletter issue, provides employers with professional training, needs assessments, and the sharing of best practices.

Together, we can make a healthier Joplin.

AUGUST 2019

PRESIDENT’S MESSAGE

Toby Teeter President Joplin Area Chamber of Commerce

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

JUNE 2019 AREA

MAY 2019

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

JOPLIN, MO METROPOLITAN STATISTICAL AREA

84,406

81,548

2,858

JOPLIN-MIAMI COMBINED STATISTICAL AREA

99,018

95,632

3,386

LABOR FORCE

JUNE 2018

EMPLOYMENT

UNEMPLOYMENT

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

3.4% 84,127

81,593

2,534

3%

84,085

81,417

2,668

3.2%

3.4% 98,432

95,417

3,015

3.1% 98,777

95,550

3,227

3.3%

RATE

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics.

Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to commuting patterns.

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BUSINESS OUTLOOK AUGUST 2019 4

AUGUST 2019

BUSINESS OUTLOOK

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BUSINESS OUTLOOK AUGUST 2019

Missouri Business Community Applauds Gov. Parson Signing Senate Bill 68 into Law On July 10, Gov. Mike Parson signed Senate Bill 68 into law, a piece of legislation that will bolster Missouri’s economic development and workforce programs.

Senate Bill 68 was sponsored by Sen. Lincoln Hough, a Republican from Springfield. The provisions in the bill were recommendations of the Missouri Chamber Foundation’s Workforce2030 Report released in 2018, and the Missouri Chamber’s 2019 Legislative Agenda.

The Missouri Chamber advocated strongly for the bill’s passage during the legislative session, resulting in a fourfold win for our state’s employers and employees.

“Senate Bill 68 is a bold vision addressing two of the biggest issues facing our state’s entire business community: workforce preparation and economic competitiveness.

This law will benefit employers of all sizes in Missouri — from empowering thousands of Missourians to equip themselves with in-demand skills, to giving job creators better access to critical workforce resources, to boosting the effectiveness of our state’s economic development tools,” said Daniel P. Mehan, president and CEO of the Missouri Chamber.

“Missouri owes a tremendous amount of gratitude to the strong leadership of Gov. Parson, Sen. Hough and the many legislators who supported this bill and fought for its passage.”

THE NEWLY SIGNED LEGISLATION WILL: n Create Missouri Fast Track, a program to address gaps in our workforce by providing financial aid for adult learners pursuing education and training for high demand industries. According to the Missouri Department of Higher Education, this program will impact an estimated 17,000 students. n Establish Missouri One Start to streamline, simplify and improve the state’s workforce training programs. The Workforce2030 Report included this telling quote from an employer in the state: “I know there must be lots of workforce programs, but we have never used them. Nobody has the time to figure them all out. I wouldn’t even know where to start.” This law addresses that, giving Missouri’s job training programs increased flexibility and making them easier for employers to use. The funding for the programs will be performance-based, contains new claw back provisions to protect taxpayers and will ensure more funding goes directly into job training. n Create a deal closing fund to give Missouri a key negotiating tool to finalize business investments — essential to our state’s ability to compete for important economic opportunities now and in the future. n Launch new automotive economic development tools to help retain automotive jobs by granting $5 million in tax credits annually to automotive manufacturers that invest $500 million or more in plant upgrades and agree to retain current workers.

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AUGUST 2019

BUSINESS OUTLOOK

Chamber Gives Back will provide an evening of fun for the residents of Children’s Haven, including dinner and wet ‘n wild water games on Thursday, August 8th. Wear comfortable clothing that you don’t mind getting wet! RSVP deadline is Tuesday, August 6th.

Sign up here!

Arvest Foundation Donation to Crowder Training Program Crowder College was the recipient of a generous donation from the Arvest Foundation in the amount of $15,000.

The funds will be used to purchase new milling equipment that will allow the college to expand training offerings at the Joplin Advanced Training and Technology Center.

Advanced Manufacturing, one of four certificates currently offered at the Joplin ATTC, is in high demand due to industry needs in Southwest (L-R): Dr. Phillip Witt, Associate Vice President of Career & Technical Missouri.

Education, Melissa Smith, Director of Joplin ATTC & Training/ “We are pleased that Arvest Foundation sees the importance of Development Solutions, Ray Tubaugh, Sr. Vice President Arvest Bank, Rebecca Dunham, Exec. Vice President/Sales Manager, Arvest Bank, skilled training and thankful for their gracious donation. Arvest has been and Dr. Glenn Coltharp, President, Crowder College. instrumental in assisting Crowder College as we work to improve and expand the training options in our area,” stated Phillip Witt, Associate Vice President of Career & Technical Education.

“This donation is just one of many we have made throughout Southwest Missouri, and it demonstrates Arvest Foundation’s ongoing commitment to education in our region,” stated Arvest Bank President, Chad Evans. “It’s important to recognize that we, along with numerous area industry leaders, are committed to investing in skilled labor training and educational programs such as this, to meet the demands needed for our growing local workforce.”

“Crowder College strives to make students ready for the needs of employers,” said Jim Cullumber, director of institutional advancement for Crowder and the Crowder College Foundation. “This grant from the Arvest Foundation will allow us to address some specific needs in this area. When complete, our students will have the skills needed to be successful on the job.”

Crowder College began offering classes at the Joplin Advanced Training and Technology Center in the fall of 2017.

Programs are one or two semesters in length at the Joplin ATTC and are offered in Welding, Information Technology, Advanced Manufacturing, and Drafting.

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BUSINESS OUTLOOK PRESENTED BY… AUGUST 2019

RIBBON CUTTINGS

Ribbon provided by COUNTRYSIDE IN THE CITY

Joplin Area Habitat for Humanity Scott Clayton, Executive Director 5201 North Main Street 30 Year Anniversary OakStar Bank Brian Ollenburger, President 20th and Connecticut Ground Breaking

Missouri American Water Company Matt Barnhart, Manager Wildcat Glades, 201 West Riveria Drive Check Presentation to Friends of Wildcat Glades Westgate Christina Milar, Administrator 3130 John Duffy Drive New Business, New Member

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Farmers Insurance Group–Linda S. Teeter Agency Linda Teeter, Agent/Owner 1321 South Illinois Avenue 40 Year Anniversary/Retirement

Infuxn Kitchen and Cocktails Les Olson, Owner; James Marcum, Business Manager 530 South Main Street New Menu

AUGUST 2019

BUSINESS OUTLOOK

Fletcher Hyundai Larry Keen, General Manager 3111 East 32nd Street New Member, Open House Smoothie King JoMo Tristan and Steven Taggart, Owners 2202 South Range Line Road New Business, New Member

To schedule a ribbon cutting or inquire about becoming an Ambassador, please call or email Stephanie at 417.624.4150 or stephanie@joplincc.com.

SMALL BUSINESS SERIES Sign up today!

Limited spots available

Facebook Ads Manager 101 August 27 REGISTER HERE This is an introduction to Facebook advertising and the Facebook ad network, which includes Instagram.

We will cover the types of ad campaigns, ad targeting options, and how to use Facebook pixels to track conversion rates.

Weston’s Tax Service LLC Weston Rea, Owner 1530 South Main Street, Suite 1 New Member, New Business

Omni Channel Retailing 101 September 17 REGISTER HERE This is an introduction to Omni Channel Retailing for Joplin area traditional retailers. We will introduce a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they’re shopping online from a desktop or mobile device or in a brick-and-mortar store. We will cover online platforms that can build and manage product listings and inventories across online marketplaces, including Amazon, Walmart.com, eBay, Jet, and Etsy to name a few.

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BUSINESS OUTLOOK AUGUST 2019

DED awards $500,000 to assist Missouri small businesses The Missouri Department of Economic Development (DED) approved seven Missouri small business incubators for a total of $500,000 in tax credits under the Small Business Incubator program.

Each year, the program helps generate private funds to establish a protective facility-based or virtual environment (incubator) and provide small businesses with support and resources to operate. This type of working environment fosters growth and development during a business’s early stages.

“Building a strong network for startups and small businesses is essential to economic development,” Missouri Department of Economic Development Director Rob Dixon said. “We’re proud to support so many incubators through this program and appreciate all the work they do to drive entrepreneurship in Missouri.”

Since the inception of the program, 23 Missouri incubators have been certified.

Sponsor contributions received by an approved incubator within the calendar year may qualify for tax credits. Decisions are made on a first-come basis until the program’s annual funding limit is reached.

THE FOLLOWING INCUBATORS HAVE BEEN APPROVED FOR 2019: n The eFactory (Springfield) — $100,000 n Center for Emerging Technologies (St. Louis) — $95,000 n MU Life Science Business Incubator (Columbia) — $85,162 n Joseph Newman Business and Technology Innovation Center (Joplin) — $65,074 n Ozarks Small Business Incubator (West Plains) — $55,264 n St. Louis Fashion Fund (St. Louis) — $50,000 n IT Entrepreneur Network (St. Louis) — $49,500 Incubators may use the funds for working capital and other non-operating expenditures that support new business creation.

For more information on funding opportunities and program eligibility requirements, click here.

JACC ALERTS Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber? Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help!

Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying “STOP” when you receive a message.

Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the right to

access Members Only.

Step 2. Choose “Login” on Joplincc.com.

Step 3. Choose “Member Representative Account” and enter your user name and password. If you do not know that information, simply click on the “Forgot Login” link and you will receive an email with that information.

Step 4. Once you log in, navigate to the “Address” tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose “Mobile, Opt-in Text Alerts” in the drop down box. Click Save.

Step 5. Next navigate to the “Options” tab and choose which categories you would like to receive.

Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process.

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AUGUST 2019

BUSINESS OUTLOOK

THURSDAY, AUGUST 22 & AY FRIDO T U SOLDFRIDAY, AUGUST 23 EAGLE CREEK GOLF & COUNTRY CLUB _______________________ 8:00 am Shotgun Starts Four Person Scramble $350/team

(Green & Cart Fees, Breakfast & Lunch included)

Games on the Course

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Email stephanie@joplincc.com for reservations

BUSINESS OUTLOOK AUGUST 2019

City Pointe Beauty Academy will be celebrating 10 years in the beauty industry this summer! As both a school and a full-service salon and spa, they are honored to have had the chance to educate hundreds of stylists, massage therapists and estheticians through the last decade, while being able to offer high-quality salon services at affordable prices. They simply could not have achieved this milestone without all the students, past and present, not to mention the loyal guests who make it possible for students to receive the hands-on training needed to reach their goals. To mark this occasion, City Pointe is hosting a 10th Anniversary celebration as a way to say “thank you” to those who have had a hand in shaping City Pointe into a premier beauty school in the Four-State area. On Friday, August 9, they will host an after-hours event beginning at 6:00 pm that will feature a beauty and fashion runway show. Students will be showcasing their skills in hair and make-up. Several local boutiques will be providing wardrobe selections for the runway models. You can count on tons of specials, giveaways, appetizers and drinks to commemorate the occasion. Join them in celebrating their 10th anniversary on August 9 at 501 South Madison Avenue in Webb City!

Saturday, September 7 is the 7th Annual Ronald McDonald House Charities of the Four States Big Red Shoe 15K, 5K and 1 Mile Walk for the House presented by TAMKO Building Products. It’s a 90s Block Party you won’t want to miss! Registration is now open at https://register.chronotrack.com/r/50730.

Arvest Bank is excited to announce they have been recognized by Forbes magazine and its market research partner, Statista, as a part of their “Best-In-State Banks” lists for Arkansas, Missouri and Oklahoma! You can see the results by accessing the following link: Forbes website. To compile the lists, Forbes surveyed more than 25,000 U.S. citizens across all 50 states, asking them to name all banks where they have – or previously had – a checking and/or savings account, and rate them regarding overall recommendation and satisfaction. Banks with branches in 15 or more states were excluded. Respondents also were asked to rate their banks in five categories: Trust, Terms & Conditions, Branch Services, Digital Services and Financial Advice. Each category contained a battery of questions. A bank’s total score was based on a formula weighting recommendation, general satisfaction and the scoring of the battery of questions.

Joplin Workshops Inc. will host the 3rd Annual JWI Golf Tournament on September 13, 2019 at Schifferdecker Golf Course. For $200 per team, breakfast and lunch are provided; shotgun start is at 8:00 am. There will be on-course contests, two mulligans and one raffle ticket for $20, and 12 extra raffle tickets for $10 each. All proceeds go to benefit

OUR MEMBERS ANNOUNCE PRESENTED BY…

Joplin Workshops, Inc. To register, email Allison Mardis at allisonmardis@outlook.com or Cynthia Olmstead at cynthia. olmstead@usbank.com. Deadline to register is September 8.

Lafayette House welcomed five new members to its Board of Directors, effective July 1: Linda Clemons, Rebecca Dunham (Arvest Bank), Janet Earle, Debra Humphreys and Tisha Sanderson (Liberty Utilities).

They thank their outgoing Board members: Betty Lou Crossland, Kami Gollhofer (Freeman Health System), Dale Harrington (Liberty Utilities) and Pam Roychaudhury (Legal Aid) for their years of commitment and service.

Lafayette House serves 1,300 people each year, with services that heal the effects of domestic violence, sexual assault and substance use disorders.

The Butcher’s Block recently opened a retail Market at their location on 499 West Fountain Road in Joplin. The Market will be open every Thursday evening from 4:00-6:30 pm selling their brisket, ribs, sausage, tamales, pulled pork, and more, ready to heat and eat... Come check it out!

Joplin Supply Company is proud to be celebrating 120 years in business! Make sure to keep an eye open for events as they continue to celebrate and honor our great city, and don’t forget to stop by their newly improved, renovated showroom!

George Washington Carver National Monument will host Storytelling Days on Friday, August 23 from 6:00 to 8:00 pm and Saturday, August 24 from11:00 am to 3:00 pm. To celebrate the National Park Service’s birthday all weekend long, they invite visitors to come hear the stories these special places and spaces hold with various storytellers. Essentially, it’s a Chautauqua without a tent, held in their comfortable, air conditioned visitor center. “Storytelling Days” offers a chance to hear some incredible and uniquely American stories from a diverse ensemble of professional storytellers and historical re-enactors. Like all of their programs, “Storytelling Days” is

FREE. For the full schedule and more information, call the Park at 417.325.4151 or visit www.nps.gov/gwca. The park is located two miles west of Diamond, MO on Highway V, then ¼ mile south on Carver Road.

Cardinal Scale is having a grand opening for their new corporate headquarters and factory expansion in conjunction with a Friday Coffee put on by the Webb City Chamber of Commerce at Cardinal Scale on Friday, August 23 at 7:30 am. Coffee and light breakfast will be served.

A Patriot Award presentation for Cardinal Scale employee Bill Ellis will also be awarded. Tours of the newly remodeled, historic Royal Building and factory expansion will be offered after the coffee and announcements. Location: 102 East Daugherty Street, Webb City, MO 64870. Please RSVP to Gwen Allen at gwen@webbcitychamber.com or Megan Sabo at msabo@cardet.com One Joplin is excited to announce that it will hold its monthly Neighborhood Council meeting on Wednesday, August 21. Neighborhood Leaders come together once a month to advocate for community wide issues that impact Joplin neighborhoods. This year, the Neighborhood Council is working to improve the quality of housing in Joplin.

Many studies show that safe and healthy housing plays an important role in public safety, the health of local residents, and the economic development of a community. Improving the quality of housing in Joplin will strengthen our entire city. If you are interested in becoming part of this exciting advocacy team, please call Anna Leonard at 417.624.0153.

Renewed Mental Health, LLC is excited to announce they have a new clinician! April Lemon, LCSW has decided to come aboard with the RMH family! Congrats, April!

Renewed is rapidly growing and now has nine clinicians available Monday – Friday, with some evening appointments available. Check out the Renewed Mental Health LLC website, http://www.renewedmentalhealth.com, to learn more about each clinician and what they offer. Renewed Mental Health, LLC now offers a Client Portal to their established clients. They can now make, cancel or reschedule their own appointments online 24/7! Their office is at 719 South Main Street, or call 417.626.0212.

AUGUST 2019

BUSINESS OUTLOOK

Le Fleur Properties, LLC is an exciting new management company in Joplin that offers Luxury Loft Apartments and Commercial Office Space for rent in the perfect location in downtown Joplin. They are leasing now; if interested please call/text 417.986.5306 or email Leasing@ LeFleurProperties.com 2BReal, LLC and Indigo Sky Casino are bringing in nationally touring comedian Joey I.L.O. (NBC-Last Comic Standing) for a night of comedy at the Wilder’s Event Center on Friday, August 9. This event benefits the Breast Cancer Foundation of the Ozarks. Howie Nunnelly and Bubba Evansco will be the master of ceremonies and joined by local comedian Mike Denny. This is going to be a very funny night – it’s “Comedy for a Cause!!” Tickets are $20 with limited availability, 150 AVAILABLE, which can be purchased at www.fourstatesnightofcomedy.eventbrite.com.

Please submit your “Our Members Announce” items by the 15th of the month to info@joplincc.com.

SAVE THE DATE

Economic Growth Tour

October 18, 2019 8:00am-1:00pm (lunch provided)

gold sponsor:

lunch sponsor: 13

BUSINESS OUTLOOK SMALL BUSINESS DEVELOPMENT CENTER AUGUST 2019

MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

AUGUST TRAINING EVENTS Register at: www.mssutraining.com

PREDICTING CASH NEEDS Participants in this training will learn to estimate future sources and uses of cash. They will also learn how to analyze those predictions to make more informed decisions. Participants will leave this session feeling more comfortable about decisions related to preparing for growth, realistic loan and financing requests, how much cash they can safely take out of the business, and making affordable purchases for the business.

Date: August 8 (Thursday) @ 1:30-4:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $69

STARTING A SMALL BUSINESS: THE FIRST STEPS Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual.

Date: August 22 (Thursday) @ 1:30-4:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $29/per business (up to 2)

JACC Job Board HOW TO POST A JOB n Go to www.joplincc.com n Click Login at top of page. Log in using your Member Account login. If you don’t know it, click on Forgot Login?

If you don’t know your Member #, call the Chamber office at 624-4150 and ask for Lea, or email lea@joplincc.com. n Click on Business Center tab. Scroll down to Jobs. Any previous jobs you have posted will show here but are not available to the public unless it has been approved and is still an active posting. Click on Job Postings button on right. n Fill in the blanks. The more information you can give, the better. n Click Submit when finished.

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Your posting will not show online until we approve it on our side. It will remain live on our website for 90 days. If the job has not been filled in that time, let us know and we can reactivate it for another 90 days. If the job is filled before the 90 days is up, you can log in and check the Filled box at the right. If the job comes open again, you can uncheck the Filled box and it will be live again.

To post another job, click on Members Administration Business Center and you will be taken back to the Job Postings page.

Don’t forget to log out when you’re done.

If you need to make a change or minor correction, email lea@joplincc.com – you cannot edit from the website. If it’s a major correction, we’ll need to delete the posting and you’ll have to start over.

Once your job has been approved, you can see it at www.joplincc.com; click on the Job Board button. Click on Go to see all jobs or search using the Job Type and/or Category.

Questions? Call or email Lea at 624-4150 or lea@joplincc.com.

(continued on next page)

9 Tips for Creating Innovative Teams

by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

“If everyone is moving forward together, then success takes care of itself.”

–Henry Ford

AUGUST 2019

BUSINESS OUTLOOK

A study by Deloitte found that over 90 percent of companies believe that redesigning their organizational structure is important. Many are reorganizing into more customer focused firms that use networks of empowered teams. Following are suggestions for creating successful and innovative teams. n MISSION – What is your company mission and how is your team working toward it? What are you trying to accomplish?

Are you a work team that will continue to exist? Are you a special project team that will disband after your purpose is met?

What value are you supposed to deliver? What is your vision? Clearly define why your team exists and what you are striving to achieve. n COMMITMENT – Team members need to be committed to the team and to the goals the team is trying to attain. Make certain that team members view their work as important. Do the team members believe they will develop their skills and improve their role in the company? n COMMUNICATION – Do members of the team feel free to communicate with each other? Is there a method for team members to receive feedback on their progress toward their goals? Is there a conflict resolution process so that the team will continue to operate effectively? Developing a clear method of effective communication among team members so they can work together is critical to the success of the team. Team members should not feel that there will be retribution for speaking the truth. n DIVERSITY – Studies indicate that diverse teams are better at solving problems, being more creative, and examining facts more thoroughly. Team members with different opinions can challenge each other to innovatively solve problems. n DEPENDABILITY – Being able to trust each member of the team and count on them to do their part is a major focus of successful teams. Useful collaboration is the result of being able to depend on other members of the team to accomplish the desired goals. These individuals also work together and share in the accountability for achieving results. n CULTURE – Each team member needs to fit the culture of the organization in order for the team to be able to work well together. Just having educated people with work experience doesn’t mean they will be able to work together to accomplish their goals. Good teams are made up of people who complement the other members’ skills and work well within their organizational culture. n LEADERSHIP – Does the team have a leader who is experienced in leading the team and resolving conflict? Do the team members have a good relationship with this person and feel comfortable in expressing their opinions in order to meet the goals of the team? n RESOURCES – Does the team have the resources to be able to accomplish the task assigned to them? Do they have reasonable time allotted for the cause? Do they have access to the hardware and software they need? Do they have a budget to understand what their monetary resources are to work with in meeting their mission? n REWARD – Team members need to be able to see some type of benefit for being part of a successful team. This could be in the form of recognition and appreciation by their peers and fellow team members. It could also be a more formal means of monetary compensation or recognition by the company.

“Alone we can do so little, together we can do so much.”

–Helen Keller

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BUSINESS OUTLOOK TRAILS & CONNECTIVITY

AUGUST 2019

A Shift Toward Livable Streets

by KAYLA McCOLLUM

Thank you to our YPN program sponsor…

2018-2019 YPN EXECUTIVE COMMITTEE Jennifer Little Chairman

Dale Clark

Co-Chairman

The school year is upon us, initiating the season of late alarms, rushed mornings, and school drop off lines. Whether you attend one of the local colleges or parent children attending any of the area schools, the Trails & Connectivity Livability Work Group asks that you slow your morning routine and build in time to walk or bike to school. Does a change to your morning routine seem daunting? Walk or bicycle home. After school, walk the Frisco Trail or check in on the Mohaska Trail later this fall as the day temperatures are lowering.

Consider pulling out your old bicycle from behind a stack of boxes in your garage or dusting off the tennis shoes you purchased with the gym membership you don’t have time to use. Hold your child’s hand or walk alongside your teen and talk. Walking and talking is a great way to not only support physical health, but mental health as well. We could all benefit from slowing down and using the principles of self-care with fresh air, exercise, and connection to others which is so incredibly valuable, and popular, right now.

Shawn Daniel Past Chairman

Joe Malin Hayley Sirmon Alex Gandy Sergio Rizo Ray Moore Heidi Smorstad Hailey Arehart Kayla McCollum Dana Pim Erin Porter

NEW MEMBERS Joshua Hopper

Tabitha Smith Accounting & Tax Service

Dalton Brothers

Brothers, Bezold & Associates

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HOW TO BE SAFE Concerns for safety, especially during morning or evening traffic hours, are warranted. Research shows there is safety in numbers. Motorists are more likely to be cautious and slow down when there is an increased number of bicyclists and walkers, according to research completed by P L Jacobsen in 2004, located in BMJ Journals. However, there are things walkers and bicyclists can do. Taken from the Michigan.gov website regarding Pedestrian and Bicycle Safety are some ways to keep you and your family safe when walking or riding bicycles: PEDESTRIANS: n Walk on the side of the road as far to the left as possible against oncoming traffic when there are no sidewalks. n Cross the street at an intersection or designated crosswalk when possible and always stop and check left and right when crossing any street at all. n If a car is parked along a street, stop before crossing to ensure visibility to oncoming traffic. n Make eye contact when possible with drivers before crossing in front of them n Do not assume that because you see them that they see you. n Always check for turning vehicles or those in reverse. n If walking at night, use a flashlight and wear light-colored or reflective clothing.

BICYCLISTS: n Always ride with other traffic and obey the rules of the road as any other vehicle operator, including signs, markings, and signals. Use hand signals when stopping and turning. n Wear protective gear like a helmet and reflective clothing, especially at night.

BUSINESS OUTLOOK n Stay as far to the right as practical when in traffic lanes. n Always look both ways before entering a roadway. n Ride predictably and defensively. Avoid distractions and stay with the flow of traffic. n Yield to pedestrians.

AUGUST 2019

(continued on next page)

HEALTH It’s no secret exercise is healthy for the body, but walking alone is considered a weight-bearing exercise which increases cardiovascular health, reducing the likelihood of heart-related diseases. Walking also increases balance and coordination and supports mental health by improving sleep, self-perception, and cognitive function.

Locally, organizations like the Joplin Health Department, OneJoplin, and the Downtown Joplin Design Committee are developing a community support network to increase neighborhood walking initiatives. With plans to create downtown signage and neighborhood walking programs, individuals will be motivated and guided to walk, benefiting their own health and contributing to the connectivity of the region.

The answer to establishing walkable streets is developing ways in which pedestrians, bicycles, and motor vehicles can use spaces cohesively. Joplin and surrounding areas are experiencing a growth of development. New businesses are arriving in the area, from vineyards and breweries to healthy food options, coffee shops, and expanding educational institutions. When we slow our pace and encourage and advocate for walking and bicycling, we create a safer community. We become more community-driven in our access to local businesses and walk-up events, and we become healthier as well.

To become involved or learn more about the Trails & Connectivity goals or any other Joplin Area Chamber of Commerce Livability Work Group, please contact kaymccollum@gmail.com, co-chair of Trails & Connectivity, or visit Joplincc.com/workgroups.

YPN New Member Orientation August 15th 4:00 pm Joplin Area Chamber of Commerce If you are new to the Young Professionals Network or have been a member but would like to get more involved, we invite you to join us for Orientation. During this session, we will hear from Chamber Staff, YPN Leadership and YPN Coaches on what’s happening with the Network and how you can best use it to achieve your goals! Please RSVP so we know how many to plan for.

Social Event to follow, more information to come.

PRESENTED BY

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BUSINESS OUTLOOK

WELCOME NEW MEMBERS

AUGUST 2019

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members.

Please keep these and all Members in mind when looking for goods and services.

Hammer & Stitch Shoe Repair

Shoe Repair/Orthotics & Prosthetics 701 West 7th Street Joplin, MO 64801 417.691.8255 Johana Vega and Jose Carlos Rodriguez, Owners Sponsor: Reggie Powers, JACC

Climate Tech, Inc.

Contractors-Electrical, Plumbing & Mechanical 527 West 10th Street Joplin, MO 64801 417.782.8324 www.climatetechinc.com Donnie Gary, President Sponsor: Reggie Powers, JACC

Mr. Electric of Jasper County

Electrical Contractors 5900 Barbara Street Rogersville, MO 65742 417.886.3269 www.mrelectric.com/jasper-county Nathanael Toms, Owner Sponsor: Reggie Powers, JACC

LeFleur Properties, LLC

ReeceNichols Joplin

Real Estate-Commercial & Residential 2639 East 32nd Street, Suite R Joplin, MO 64804 417.726.5001 www.reecenichols.com Allen Hall, Managing Broker Sponsor: Reggie Powers, JACC

Teleperformance USA

Telemarketing 1110 East 7th Street, Suite 100 Joplin, MO 64801 417.659.5928 www.teleperformanceusa.com Josh Friend, Recruiting Lead Sponsor: Reggie Powers, JACC

Westgate

Nursing Homes/Memory Care 3130 South John Duffy Drive Joplin, MO 64804 417.553.3688 www.westgatenursing.net Christina Milar, Administrator Sponsor: Reggie Powers, JACC

Rental Property Management/Property Leasing 719 South Main Street Joplin, MO 64801 417.986.5306 www.lefleurproperties.com Scotty Scott, Owner Sponsor: Christine Scott, Renewed Mental Health, LLC

Freebird Boutique

Weston’s Tax Service LLC

Penmac Staffing, Inc.

Accounting Services/Tax Preparation 1530 South Main Street, Suite 1 Joplin, MO 64804-0750 417.317.7681 https://westonstaxservices.net Weston Rea, Owner Sponsor: Reggie Powers, JACC

Retail-Specialty/Clothing Currently online only 417.483.3019 www.freebirdboutiquemarket.com Heather Kahraman, Owner Sponsor: Reggie Powers, JACC Employment Agencies 3130 South Wisconsin Avenue, Suite 2 Joplin, MO 64804 417.781.1009 www.penmac.com Mikell Warren, Branch Manager Sponsor: Reggie Powers, JACC

Invite your clients or vendors to join the Chamber.

Contact Reggie Powers at 417.624.4150 or reggie@joplincc.com.

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THANK YOU FOR RENEWING… ABC of Joplin, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adviant, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ajinomoto Foods North America, Inc. . . . . . . . . . . . . .

All Star Electric, N.A., LLC . . . . . . . . . . . . . . . . . . . . . .

Blue Lake Design . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bourne Logistics Management, Inc. . . . . . . . . . . . . . . .

Briteway Building Maintenance . . . . . . . . . . . . . . . . . .

Carl Richard’s Bowling Centers . . . . . . . . . . . . . . . . . .

Component Packaging . . . . . . . . . . . . . . . . . . . . . . .

Domino’s Pizza #1542 . . . . . . . . . . . . . . . . . . . . . . . .

Downstream Casino Resort . . . . . . . . . . . . . . . . . . . .

George A. Spiva Center for the Arts . . . . . . . . . . . . . . .

Hampshire Pet Products . . . . . . . . . . . . . . . . . . . . . . .

Healthback Holdings, LLC . . . . . . . . . . . . . . . . . . . . . .

Heartland Pet Food Manufacturing . . . . . . . . . . . . . . .

Home Instead Senior Care . . . . . . . . . . . . . . . . . . . . .

Joplin Avenue Coffee Company . . . . . . . . . . . . . . . . .

Joplin Pediatric Dentistry . . . . . . . . . . . . . . . . . . . . . .

Kraft Insurance Services/Wilson-Turner-Gavin . . . . . . . .

LaFerla Ortho . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

LifeChoices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Living Green Interior Landscaping, Inc. . . . . . . . . . . . . .

Mid-America Environmental Solutions . . . . . . . . . . . . .

Midway Sheet Metal . . . . . . . . . . . . . . . . . . . . . . . . .

Midwestern Interactive . . . . . . . . . . . . . . . . . . . . . . .

Missouri Center for Advanced Power Systems Research . .

Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . .

Noble Earth Recovery, LLC . . . . . . . . . . . . . . . . . . . . .

OXEN Technology . . . . . . . . . . . . . . . . . . . . . . . . . . .

PRESENTED BY… 1992 2012 2017 2017 2017 2013 1993 1954 2006 2016 2007 1985 2004 2017 2014 2011 2016 2013 1956 1999 1997 2011 1997 1997 2016 2014 1989 2018 1986

Oxford HealthCare . . . . . . . . . . . . . . . . . . . . . . . . . .

Pittsburg State University-University Advancement . . . .

Premier Surgical Institute . . . . . . . . . . . . . . . . . . . . . .

Rockstar Design & Creative Services . . . . . . . . . . . . . . .

Show Me the Ozarks Magazine . . . . . . . . . . . . . . . . . .

Silver Creek Assisted Living . . . . . . . . . . . . . . . . . . . . .

Sophie, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Springfield Striping & Sealing . . . . . . . . . . . . . . . . . . .

Star Mechanical/Wholesale Supply . . . . . . . . . . . . . . .

TJ Franz & Associates . . . . . . . . . . . . . . . . . . . . . . . . .

Warten, Fisher & Lee, LLC . . . . . . . . . . . . . . . . . . . . . .

Waterjet Systems International, Inc. . . . . . . . . . . . . . . .

Wells Fargo Advisors . . . . . . . . . . . . . . . . . . . . . . . . .

1978 2007 2015 2017 2000 2001 2007 2009 2012 2003 1962 1992 1987

AUGUST 2019

BUSINESS OUTLOOK

http://cca.joplincc.com/EvtListingMainSearch.aspx?afgm 19

BUSINESS OUTLOOK AUGUST 2019 20

BUSINESS OUTLOOK AUGUST 2019

Do you sell products online?

E-Commerce Meet-Up Joplin Avenue Coffee Company | 2nd Wednesday each month | 8:00 am

Discussion Topics: Amazon Seller Central | Shopify | Walmart.com | eBay | Shopping Cart Abandonment FBA & 3rd Party Fulfillment | Shipping Software | Retargeting Pixels | Google Shopping Product Feeds | SEO | Product Photography and Video Production Social & Search Marketing | Etsy | Omni-Channel Sales Hosted by:

Add E-Commerce Meet-Up to your calendar here

SAVE THE DATE

MFG Day 2019 Lunch & Learn August 28th | Time: 11:00 am – 1:00 pm Advanced Training and Technology Center LUNCH INCLUDED

Presentation by Jasen Jones with ACT Work Ready Communities Lunch and learn is for manufacturing HR staff to learn how to effectively use their MFG Day booth to recruit the next generation of manufacturers and to discuss workforce needs and challenges.

Add MFG Day 2019 Lunch & Learn to your calendar here. Registration required.

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KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW

sponsored by

located at Automated Technology Company LLC 614 South Kentucky Avenue

Friday, August 9, 2019 7:30-8:30 am

presented by

RSVP online at www.joplincc.com –OR– by calling 417.624.1996

sponsored by Tuesday, August 20, 2019 5:30-7:00 pm LOCATION UPDATE!

located at Mercy Clinic Family Medicine

RSVP online at www.joplincc.com –OR– by calling 417.624.1996

202 East 50th Street

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS…

presented by