Donau | Brochure Design

COMMERCIAL CLEANING, REPAIR & DESIGN

Offering superior service to 5-star establishments Hotels | Private Residences | Embassies

Contract interiors and cleaning management

What we do We maximise the life-time value of your investment in carpets, hard surfaces, marble floors, curtains and fabrics.

In a digital world, we appreciate that every visitor to your premises has the power to reach a wide audience through posting on-line reviews and their comments can have a significant impact upon your revenue. We understand the need to ensure your facilities are of the highest possible standard and your guests’ expectations are being fulfilled.

Our clients Our clients range from World Class Hotels and Embassies to Civil Service Buildings and Private Residencies owned

by Royalty and high net worth families.

Our mission To be your trusted partner to support the management of your facilities and assets. We will treat and maintain your fabrics, curtains and surfaces as if they were our own.

We will use our best endeavours to ensure your finishes meet the highest possible standards expected by your guests and owners. We promise to use our best efforts to rectify any day-to-day problems caused by accidents, spills and stains in a timely fashion.

020 3369 2560 | INFO@DONAU.CO.UK | www.donau.co.uk

“We have worked with Donau for a considerable amount of time and have found the senior management team to be highly responsive.

They understand the problems and issues of my business and react accordingly at all times.�

Contract interiors and cleaning management

Cleaning services •

Curtain cleaning and track maintenance

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Carpet and upholstery cleaning

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Hard floor cleaning, maintenance and renovation

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Shower trays, vanity units and bath deep cleaning

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Fabrics and bed linen dry cleaning

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Curtain take down, alteration, relining and repair service

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Off-site specialist rug cleaning

Design, repair and making-up services •

Curtains and drapes

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Specialist bomb blast net curtains

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All styles of window blinds

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Pelmets, tracks and poles

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Bedspreads, valance and headboards

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Upholstery recovering

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Fabrics, linings and trimmings

020 3369 2560 | INFO@DONAU.CO.UK | www.donau.co.uk

“Over the years of working with the Managing Director and the Donau team I found them to be pro-active in suggesting solutions and reactive to rectifying issues that arise from time to time.�

Our 5 core company values

Superior service We pride ourselves on the superior quality of our service. Our reputation has been built over 5 decades of working with prestigious clients across London and the South East.

Expert solutions We are experts in our field and provide a reliable and trustworthy service. Each of our customers is special to us and is treated as a priority.

Long term customer relationships We build and maintain long term partnerships and many of our clients have been with us since we started trading nearly 50 years ago.

Tailored contracts We understand that our customers often operate across 24 hours 7 days working week and we aim to provide speedy and efficient solutions that meet our clients’ demands. We tailor each contract to the needs of our clients and ensure that they are provided in an exceptional timely and professional manner.

Customer care ethos We are discrete and all our team are security vetted. We undertake to provide a first-class service through operating with short chains of command. Our clients are encouraged to speak with our Managing Director at any time. As a matter of course, we have a variety of insurances in place that protect against risks and liabilities.

020 3369 2560 | INFO@DONAU.CO.UK | www.donau.co.uk

“What I particularly like about Donau is they are genuinely small enough to care whilst large enough to cope.�

Based in London we are on-hand to support you to provide a 5 star service for your guests and owners

INFO@DONAU.CO.UK | 020 3369 2560 | 52 FACTORY LANE CROYDON, CR0 3RL