Healthcare Market Landscape According to Grandview Research, the global healthcare market size was nearly US$ 8.4 trillion in 2018 with a CAGR of 7.3% (2014- 2018). The market is expected to reach US$ 11.9 trillion with CAGR of 8.9% (2019- 2022). If we narrow down further, healthcare technology makes up a significant position with 15.9% CAGR (2016- 2021). The healthcare industry is driven by disruptive competitors, rise of technology adoption and revamped payment models. Technology in Healthcare Industry Similar to other industries, healthcare industry is also experiencing the wave of technology and advanced techniques to identify risks. According to Deloitte, companies have to focus towards transforming themselves by: 1. The raise of data security makes it critical for companies to focus on data control/ privacy 2. Companies will start embracing AI, Blockchain and immersive technologies for operational efficiency While new technologies are in the process of leveraging the operational efficiency, the threat of cyber-security has risen. One of the studies shows that, “a number of large data breaches have occurred, with as many as 79 million people affected in one such healthcare breach�. Virtual Assistants in Healthcare Industry Personal Assistance Service companies play a major role in a rapidly diversifying healthcare sector. While there are several challenges in the industry, this article focuses on Maintaining Electronic Health Records, Effective Remote Healthcare Services and Closing Talent Supply-Demand Gap. Maintaining Electronic Health Records (EHR) has emerged as an effective tool in smoothening
the day-to-day business functions. However, due to the increased personalized healthcare and increased data access to create higher quality healthcare products- data privacy is on rise. Therefore, managing EHR can be a troublesome task if not done by skilled people. This is where online personal assistant service companies can come handy. They provide specialized skillsets about security standards to protect against identity theft and deep fake information creation. Since there might be lack of skill awareness and cyber risks, virtual assistance services can be the right choice especially for small- medium sized businesses. The aging workforce and raising demand for healthcare services are leading to various challenges in finding the right talent. Online personal assistant services will take out the stress by finding the right skilled talent by screening, scheduling interviews, post interview follow-ups, maintaining CRM and much more. All put together, personal assistance service companies can enable you to free up your time so your core/ critical activities are given more importance. You can stay tension free while all your back-end business support are taken care by your virtual assistants. --x—