Addressing Shopping Cart Abandonment Issue with Virtual Assistants
Agenda 01
Market Landscape How is E-commerce industry performing?
02
Pain Area in E-commerce Shopping cart abandonment is a growing challenge
03
How Virtual Assistants Can Help? How can you ease your work with a personal virtual assistant?
Market Landscape ďƒ˜
The US is the 3rd largest e-commerce market followed by UK & Germany
ďƒ˜
E-commerce grew by 14.2% in 2018 reaching US$517.36 billion
Industry Market Leaders
Cart Abandonment
Its festive time around and businesses are in seek towards making the best of the season
Even in festive season, e-commerce companies continue to battle “cart abandonment”
One of the studies says that ¾ of shoppers choose to leave the site without completing the purchase
But, what are the reasons behind “cart abandonment”?
Reasons for Abandonment
Study found that 58.6% of the US online shoppers have abandoned a cart within the last 3 months for:
Just browsing & not ready to buy Extra shipping costs Complicated check-out process Website Errors/ Crashes
Now we are aware of the importance of this issue and reasons for this, lets see how we can solve the issue Personal Assistance Services is your solution!
Work Made Simpler with Virtual Assistants
Ask yourself:
Are the offers in line with value proposition of your brand? How to retain the customers on my site for more duration? What should I do to make sure the checkout process is smooth for my customers?
Virtual Assistants are well versed in taking away all the worries for you
Design & Brainstorm offers Understand customer point of view Analyze the challenge & provide appropriate solution
Benefits From Virtual Assistants
Connecting buyer`s problem and differentiating yourself as a preferred provider is a challenge
Personal Virtual Assistants understands this issue
They will revamp your checkout process by collecting minimal yet quality information They will suggest the best and swift checkout process by analyzing your business model They will provide catchy CTA buttons for payment options
Efficient Customer Service is handled at ease by virtual assistance services They provide one-on-one dedicated assistance – this has proven better efficiency than an outsourced service process. They perform relentless testing options to get a seamless customer experience
Why GetFriday? ďƒ˜
GetFriday brings in rich 15+ years of experience and serving 15,000+ clients make them a pioneer in the outsourcing industry
Flexibility of Plans 24/7 Support
Your Benefit
Reduced Costs
Back-up Assistant s
Increased Flexibility
Higher Quality Output
More Efficient Thus Higher Productivity
Thank You
Contact Us UK : 44-808-222-8275 US: 1-877-879-4339 Aus : 61-871-401-005 Email: suppport@getfriday.com