Practical Solutions to the QuickBooks Payroll Error

15102

You can effectively address the QuickBooks payroll update error 15102 by using the solutions mentioned below –

Solution 1 – Verify the Shared Download Location from the Product Information Window

• You need to ensure that the shared download location is correct by verifying the location.

• Firstly, access the application as an admin by going to the Startbutton and selecting the Switch User

• Choose an account that has administrative rights and log in using the admin account by right-clicking the QB icon and selecting the Run as Admin

• Once you open QuickBooks, go to the Helptab and click the Product Information section to note down the location where QuickBooks will save the downloaded file.

• Now, from under the Helptab, click Update QuickBooks and verify the download location under the Options

• In case the location is not correct, change the location and select Yesfor Shared Download, followed by checking the status of the 15102 error.

Solution 2 – Disable the Multi-User Mode from the QB File Tab

• If you are running QuickBooks in the multi-hosting mode, you need to disable it to resolve the QB error code 15102.

• If you are using QuickBooks in Multi-Usermode, first log out all the users in the network and open QuickBooks on the workstation that is facing issues.

• Now, access the Utilitiesmenu from the File tab and click the Switch to Single User Mode option to disable multihosting.