What exactly is QuickBooks Multi-User Mode Not Working Problem Let's Troubleshoot It

QuickBooks Multi-User Mode Not Working Problem | Let's Troubleshoot it QuickBooks multi-user mode not working problem has been reported recently by several users when switching QuickBooks Desktop from single-user mode to multi-user mode. An error warning shows up on the computer screen, which reads, “This company file is on another computer, and QuickBooks needs some help connecting.” Reading this post until the end will tell you everything related to QuickBooks multi-user mode problems, including the reasons why they take place and their troubleshooting methods.

What are the reasons that cause QuickBooks multi-user mode problems?

The most usual reason behind QuickBooks multi-user mode problems is the Firewall’s security settings that are blocking QuickBooks Desktop from connecting to the network. Numerous other reasons can also trigger them, such as: 1. The QB Database Server Manager component, which lets a user turn on multi-user mode in QuickBooks, is not working on the server system.

What are the troubleshooting ways for QuickBooks multi-user mode not working problem?

Solution 1- Manually make the Firewall’s security settings compatible with QuickBooks 1. Select the Windows Start menu on your server system.

2. Choose All Programs and then select Windows Firewall from the list.

3. In Windows Firewall, locate the Advanced Settings option and select it.

4. Click right Inbound Rules, and from the set of options, choose New Rule.

5. Ensure the Program option is selected and then click Next.

6. Click on the This Program Path option, and after that, select Browse.

7. Go to File Explorer and then open the QuickBooks folder.

Solution 2- Run QB Database Server Manager on the server system 1. Download QuickBooks Tool Hub of the newly released model (1.5.0.0) on your server system.

2. Save the setup file you downloaded (QuickBooksToolHub.exe) to the Windows Desktop.

3. Click QuickBooksToolHub.exe twice and do as per the directives mentioned on the computer screen.

4. Accept the user’s agreement to finish the QuickBooks Tool Hub’s installation.

5. Double-click the QuickBooks Tool Hub icon on the Windows Desktop.

6. From the left pane, select the Network Issues option.

7. Click QuickBooks Database Server Manager.

Conclusion If you can’t resolve the QuickBooks multi-user mode not working problem with the help of the above troubleshooting solutions, then we recommend you to take extra assistance troubleshooting it by getting in contact with our QuickBooks professionals at +1-855-856-0042.