Desert Mission Annual Report 2013

A better life within reach

Empowering our communities to care for themselves.

ANNUAL REPORT 2013

A

t Desert Mission, we feel privileged to have the opportunity to provide a helping hand to our neighbors in need.

Through the generosity of our donors and volunteers, we are able to help the most vulnerable members of our community care for themselves and their families. Desert Mission’s wide range of complementary services provides tools and resources to help them tend to their physical and emotional well-being and reach their full potential for health and self-sufficiency.

In this report, you will find a snapshot of some of the work we were able to accomplish in 2013. One thing we are excited to share is that now Desert Mission, along with the entire John C. Lincoln Network, has moved to an electronic health records system. Connect, our EPIC-based software system, focuses on coordinated care amongst providers and puts information in the hands of the patient. This tool will make it easier to serve Desert Mission clients and John C. Lincoln patients, alike.

We are grateful for the role you play in helping us create healthier and stronger communities.

Together, we are showing our neighbors that a better life is within their reach.

With gratitude, Sue Sadecki Executive Director Desert Mission and Community Services John C. Lincoln Health Network

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About Desert Mission At Desert Mission, we’re providing tools and resources to help families address their health and social needs, something we’ve been doing since 1927.

Today, our legacy of caring continues through our six integrated programs that meet our clients’ basic needs while encouraging them to invest in their own well-being.

Our food bank, dental clinic for children, early childhood education program, adult day care, and community and behavioral health centers all work together with a common goal: We assist each person in our care and help them achieve the highest quality of health and well-being possible while we work together to build stronger communities.

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Our Impact Make Health and Dental Care Accessible

OUR CHALLENGE: Basic health and dental care are beyond the grasp of many members of our community. In fact, a 2012 Community Needs Assessment of North Phoenix found that 42 percent of respondents or someone in their household needed medical care in the past year but did not access it due to cost. As a result, 13 percent utilized emergency rooms for health care that was not urgent or an emergency. In addition, 5,000 children in North Phoenix do not have access to basic dental care.

COMMUNITY HEALTH CENTER

3,476

HEALTH CARE VISITS

CHILDREN’S DENTAL CLINIC

PATIENTS AT

CHILDREN’S DENTAL CLINIC OUR APPROACH: At Desert Mission, we believe that children cannot be healthy unless the entire family is healthy. To this end, Desert Mission’s Community Health Center provides low cost, high-quality primary care to under- and uninsured children and their caregivers. The goal of our Community Health Center—as well as our other health-related programs—is to serve as a medical home for our patients, connecting them with tools and resources so they can get on a path toward self-sufficiency. Our services range from treatment of minor illness and injury to chronic disease management and care coordination.

Our Children’s Dental Clinic provides low-cost, high-quality preventative and treatment services to children ages two to 20 years. Clients can use AHCCCS or a sliding fee scale to receive services that include x-rays, cavity treatment, cleanings, sealants and more. To reach the underserved population, the dental clinic goes into low-income schools and performs oral health exams to screen for urgent needs. These children are then referred to our clinic for treatment.

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19.3% Well Visits

64.3% Acute Visits

16.4% Chronic

1,941 specialty medical care referrals given 1,126 information and service referrals

provided to partnering agencies

961

families enrolled in public assistance programs

95% immunization completion rate for teens 11-14 years

28% 8,541

x 100

of patients return for follow-up exam

students received school-based screenings.

All of them receive their own Smile-Kit.

46,000

Our Impact Put Healthy Food in the Hands of the Hungry

OUR CHALLENGE: Many of us take a well-stocked pantry—one that includes fresh produce— for granted, but the alarming fact is that Arizona’s hunger rates are higher than the national average. More than 19 percent of Arizonans are food insecure, compared to 16.4 percent nationally, and nearly 30 percent of Arizona children face hunger, compared to 22.4 percent nationally.

It may be surprising to learn that 40 percent of households receiving emergency food assistance through food banks, charity care or public assistance programs have at least one full-time working adult in the home and are considered working poor. In fact, two million Arizonans are classified as working poor, living at or below the Federal Poverty Level.

OUR APPROACH: At Desert Mission, we understand that proper nourishment is a critical part of good health and overall well-being. That is why our food bank offers emergency food and food security programs to families. But our goal is not simply to feed them. We also arm them with nutritional knowledge so they can make informed, healthy food choices for themselves and their loved ones.

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Since we are located in a “food desert,” a low-income area with limited access to grocery stores, our 4th Street Market is a vital part of making sure children and families have safe, healthy food options. The market offers pantry staples, seasonal produce, protein items and other goods at significantly discounted prices. Other programs include emergency food bags, cooking demonstrations, nutrition services, emergency baby bags and the Snack Pac program, which ensures that school children at risk of going hungry over the weekend have food to eat.

SNACK PACS

food bags to families 11.3% INCREASE FROM 2012

2.4

million pounds of food

= 1,000,000

1,700%

GROWTH

646,000 LBS. SEASONAL FRESH PRODUCE

since the program’s inception in 2002 x 1,000

Our Impact Provide Early Education to Give Children a Brighter Future

OUR CHALLENGE: The opportunity to lay the foundation for success in school—and for a bright future—starts early. Research shows that 90 percent of a child’s brain is formed by age five. However, many members of our community lack access to quality early childhood education due to socioeconomic and geographical barriers, and the consequences can last long after the preschool years are over. Today in Arizona, 66 percent of kindergarten teachers report that their students are not prepared to start school, and only 26 percent of 4th graders are proficient in reading. Arizona also is ranked 50th in the U.S. for percentage of high school graduates attending college.

OUR APPROACH: At Desert Mission, we believe that all children deserve access to high-quality learning environments, regardless of their race, income or geography. At Lincoln Learning Center, we strive to give children a solid groundwork for academic success by providing learning opportunities for children ranging in age from six weeks to 12 years.

Lincoln Learning Center, a licensed, accredited child care and early education program, is one of the few schools in Arizona to meet the nation’s highest standards for child development and school readiness.

One of only 17 early childhood programs in Arizona to be given 5 Stars by First Things First

65 STUDENTS RECEIVED

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SCHOLARSHIPS

91%

of students at Lincoln Learning Center tested ready for kindergarten

2013 Financial Summary The Impact Continues…

Here are some highlights from other Desert Mission programs and services:

As a service to the community, John C. Lincoln supports the administration costs of Desert Mission, allowing all donated dollars and revenue (less depreciation) to have the greatest impact on those we serve.

Fees for Service

Donated Food & Services

21%

41%

■■ Marley House Behavioral Health Clinic facilitated 675 school-based counseling sessions to at-risk youth in 2013, helping them make better choices for their future.

Community Health Services

6%

Food Bank

50%

Administrative Services

Government Grants

■■ Adult Day Health Care continues to conduct monthly caregiver support groups that allow family members to form alliances and friendships in a group that truly understands the challenges involved in caring for ailing loved ones.

Revenue

11%

6%

Expenses Total: $10.1 million

Total: $9.84 million

■■ Desert Mission Neighborhood Renewal held 24 homebuyer classes in 2013.

Administrative Services

■■ 425 individuals and 97 groups donated 51,332 volunteers hours in 2013, the equivalent of $1,077,972 in services provided to Desert Mission.

13%

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19%

3%

6% Lincoln Learning Center

Depreciation Private Grants & Donations

Children’s Dental Clinic

20% Marley House

4%

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2013 Desert Mission Board of Directors Volunteer Dental Professionals

In-Kind Donors

Join our efforts.

Make an impact of your own.

Albertsons

Kitchell Corporation

Safeway Stores

Laura Adams, RDH

Rick Meyers, DDS

Bashas’

Kitchen on the Street

Sprouts Farmers Markets

Jeffrey Alexander, DDS

Arnold Morof, DDS

Bethany Bible Church

La Vita Dolce

Target Stores

Jacqueline Allen, DDS

My Kidz Dentist

Chef Eddie Matney/Eddie’s House

Oroweat Premium Breads

United States Postal Service

Ana Altonaga, DMD

Mimi Nguyen, DMD

Christ Church of the Valley

Papa John’s Pizza

Vanguard

Julie Anfinson, DDS

John Pappas, DDS

PetSmart, Inc

Washington Elementary School District “WE” Can End Hunger Food Drive

Susan Augustine, DDS

Bharat Patel, DDS

A Tooth Doctor for Kids

Seena Patel, DDS

Douglas Beischel, DDS

Eileen Perris, RDH

Charlya Bishop, RDH

Mark Pogue, DDS

Joseph Cohen, DDS

Brian Powley, DDS

Debra Dencek, RDH

Robert Price, DDS

Gregory Edmonds, DDS

Michael Quinn, DDS

Fry’s Food Stores John C. Lincoln Health Network Keen Services

Support Desert Mission by directing some of your tax dollars through the Arizona Working Poor Tax Credit. As a direct credit, it can reduce your state income tax payment by as much as $200 for individuals and $400 for married couples filing jointly.

Pinnacle Capital Mortage Randy Yavitz Farms

Major Corporate and Foundation Donors American Express

Dickens Quality Demolition

Ameriprise Financial

Employees Community Fund of Boeing Arizona

APS Arizona Brain and Spine Center Arizona Community Foundation Arizona Department of Economic Security, SNAP Outreach Arizona Nutrition Network Bank of America BBVA Compass BHHS Legacy Foundation Blue Cross Blue Shield of Arizona Charles A. Becker Foundation City of Phoenix, Food Assistance Program

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Phoenix Public Libraries

Delta Dental of Arizona Foundation

Lincoln GIVES, John C. Lincoln Health Network Employee Giving

Steven Elcock, DMD

C. Terry Ramsey, DDS

Maricopa County Emergency Food and Shelter Program

Cathy Farley

Carol Saul, RDH

John Francis, DDS

Mark Shultz, DDS

McDonough Corporation

Marvin Goldenstein, DDS

Kristin Smeal, RDH

Medtronic Foundation

Michael Golding, DDS

Randy Smith, DMD

Nina Mason Pulliam Charitable Trust

Kenneth Gometz, DDS

Shelley Szabo, DA

Marcus Gottlieb, DDS

Karen Teeters, DDS

Skip Harris, DDS

Douglas Thomas, DDS

Nancy Huyhn, RDH

Michael Thompson, DDS

The Arizona Republic/12 News Season for Sharing

William Kaus, DDS

Valley Endodontics Group

Ken Kimble, DDS

Beth Vander Schaaf, DDS

The Board of Visitors

Mozghan Kimble, DDS

Lawrence Warren, DDS

The USAA Foundation

Gary K. Lines, DMD

Antonietta Waybright, DDS

John F. Long Foundation

Valley of the Sun United Way

Robert Ludwig, DDS

Bradley Willcox, DMD

Junior League of Phoenix

Whiteman 4G Foundation

Kathi Mansell, DMD

Allyson Williams, RDH

Express Scripts Foundation First Things First, North Phoenix Regional Partnership Council Fry’s Food Stores Henkel Corporation Hernandez Companies John C. Lincoln Deer Valley Volunteers John C. Lincoln Health Foundation Guild John C. Lincoln Health Network Medical Staff

Kitchell Corporation

Phoenix Suns Charities Susan G. Komen Central & Northern Arizona

Theresa McAnly, RDH

Officers Julie Arvo MacKenzie, Chair General Counsel Arizona Health Facilities Authority

Mary Aronson, Secretary Nurse Practitioner Integrative Associates In Medicine

Lynn Reed, Vice Chair Community Volunteer Attorney at Law

Tim Barton, Treasurer Attorney Jennings, Strouss & Salmon

Robin Kreuzberg, Past Chair Community Volunteer

Directors Antoinette Farmer, DHEd AVP, Academic Affairs Grand Canyon University George Flores Development Services Center Manager City of Buckeye Jill Hicks Community Outreach Specialist Washington Elementary School District

Barbara Hood Community Volunteer James Lincoln President Illuminated Funds Sandy Mendez Benson Co-Owner Assisted Transition Kim Novotny Community Volunteer

Katie Osborne Vice President Internal Audit & Corporate Compliance Officer Blue Cross Blue Shield of Arizona Jody Pokorski Attorney Snell & Wilmer Jim Stripe Director, Information Management Ameriprise Financial

Ex-Officio Members Frank Pugh, Vice Chairman Scottsdale Lincoln Health Network Board of Directors CoBiz Insurance Arizona Market President Larry Seay, Chair John C. Lincoln Health Foundation Board of Directors Meritage Homes Executive Vice President Chief Financial Officer

Tom Sadvary CEO Scottsdale Lincoln Health Network

Sue Sadecki Executive Director Desert Mission

Rhonda Forsyth President Scottsdale Lincoln Health Network

Todd LaPorte, Assistant Treasurer Senior Vice President Chief Financial and Strategy Officer Scottsdale Lincoln Health Network

Marcia Mintz President John C. Lincoln Health Foundation

Alan Kelly, Assistant Secretary Senior Vice President & General Counsel Scottsdale Lincoln Health Network

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Full Circle Desert Mission Client Gives Back

9201 N. Fifth St., Phoenix, AZ 85020 602-331-5792 â– JCL.com/DesertMission

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