GNINRAEL GNOLEFIL DNA NOITAERCER B R U S E L N O
MONTHLY KPIÂ REPORT: OCTOBER
1
TABLE OF CONTENTS
2
MEET OUR STAFF
3
FROM THE DIRECTOR'S DESK
4
RECREATION & LIFELONG LEARNING
5-6
BRICK
7-8
LIBRARY
9-10
BURLESON UNIVERSITY
11-12
PARKS & CAPITAL PROJECTS
FO ELBAT
CONTENTS
13-14
CHISENHALL & HIDDEN CREEK
15
SENIOR CENTER
16
RUSSELL FARM
17
VOLUNTEERS & OPERATION REMEMBER
APPENDIX
ADDITIONAL PROGRAM HIGHLIGHTS
OUR MISSION: The Recreation and Lifelong Learning department is dedicated to providing the highest quality of recreation facilities and experience possible to our citizens.
02
MEET OUR STAFF
7 1 0 2 R E B O T C O
: T R O P E R
I P K
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SUZY QUE CSA OF THE MONTH SUZY HAS WORKED FOR THE BRICK FOR 7 YEARS. DURING THAT TIME SHE HAS HELPED WITH NUMEROUS PROGRAMS AND HAS BEEN A BIG CONTRIBUTOR TO OUR TEAM.
JOHN SMITH LIFEGUARD OF THE MONTH JOHN HAS WORKED FOR THE BRICK FOR 7 YEARS. SHE IS RELIABLE AND ALWAYS COMES TO WORK WITH A POSITIVE ATTITUDE.
JOE SCHMOE LIBRARY HIGHLIGHT THIS PERSON IS GREAT THEY ARE JUST SO GREAT. WE LOVE THEM AND COULD NOT MAKE IT WITHOUT THEM, THEY'RE JUST GREAT!
JANE DOE PARKS HIGHLIGHT THIS PERSON DID SO MUCH THIS MONTH THEY ARE AWESOME! THEY ARE THE BEST!
7 1 0 2 R E B O T C O
FROM THE DIRECTOR'S DESK
: T R O P E R
I P K
| 3 0 Â E G A P
04
DEPARTMENT OF RECREATION & LIFELONG LEARNING
7 1 0 2 R E B O T C O
: T R O P E R
I P K
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05 BURLESON RECREATION CENTER PROGRAM HIGHLIGHT
7 1 0 2 R E B O T C O
Homeschool PE has kicked off for the Fall season. The kids are playing team and fitness games and swimming each week. This program continues to grow and be a success and provides activities for our homeschool community.
GOALS FINANCIAL
: T R O P E R
Increase corporate membership revenue by 5% Increase PPF revenue by 5% Achieve 80% cost recovery at the BRiCk
CUSTOMER SERVICE
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FAST FACTS:
I P K
Maintain 95% or better customer retention @ BRiCk Increase BRiCk general membership by 5% Resurface Gym Floor Replace Carpet in Locker Rooms Replace Pool Lift to Improve Accessibility Evaluate 24hr Operations M-Fr NUMBER OF EMPLOYEES: 62
ANNUAL BUDGET AMOUNT: $2,600,156
NUMBER OF SPECIAL EVENTS: 25
NUMBER OF PROGRAMS: 101
OPEN HOURS PER WEEK: 98.5
EMPLOYEE SATISFACTION:
75%
25%
0%
0%
BURLESON RECREATION CENTER
06
7 1 0 2 R E B O T C O
: T R O P E R
I P K
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LIBRARY
07
PROGRAM HIGHLIGHT Fill this section out with a Program highlight.
7 1 0 2 R E B O T C O
GOALS CUSTOMER SERVICE
: T R O P E R
Increase Youth Programming Attendance by 5% Increase total library circulation by 5% Exceed 50% Self-Check average at the Library
POLICIES & PROCEDURES Procedures Manual Update
NUMBER OF EMPLOYEES: 17 NUMBER OF SPECIAL EVENTS: 6
NUMBER OF PROGRAMS: 80
CIRCULATION: 362,511
75%
25%
0%
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ANNUAL BUDGET AMOUNT: $1,220,116
EMPLOYEE SATISFACTION:
I P K
FAST FACTS:
0%
08
KPI REPORT OCTOBER 2017
LIBRARY
09 BURLESON UNIVERSITY PROGRAM HIGHLIGHT 7 1 0 2 R E B O T C O
Fill this section out with a Program highlight.
: T R O P E R
GOALS PROFESSIONAL DEVELOPMENT & TRAINING
I P K
Develop leadership training model Implement employee development coaching Implement mentoring program for new supervisors
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$52,350
210K
210K
210K
210K
ANNUAL BUDGET AMOUNT
NUMBER OF PROGRAMS
NUMBER OF EMPLOYEES
NUMBER OF SPECIAL EVENTS
OPEN HOURS PER WEEK
10
KPI REPORT OCTOBER 2017
BURLESON UNIVERSITY
11 PARKS & CAPITAL PROJECTS PROJECT HIGHLIGHT Fill this section out with a Program highlight.
PARKS (GF) GOALS
CAPITAL PROJECT GOALS
CUSTOMER SERVICE
CUSTOMER SERVICE
Complete Oak Valley Nature Trail Complete Bailey Lake Nature Trail Increase Number of Pavilion Rentals by 10%
EFFICIENCY IMPROVMENTS Evaluate Mowing Contract at Bartlett (Outside of fences)
POLICIES & PROCEDURES Develop Park Permit Process Update Park Master Plan ANNUAL BUDGET AMOUNT: $1,484,169 MILES OF PAVED TRAILS: 9.15 MILES OF UNPAVED TRAILS: 2.25
Prairie Timber Park – Develop plan to remedy drainage Willow Creek Park Trail – Develop plan to remedy nonADA spec section Build Disc Golf Course Construction Dog Park Construction of Village Creek Trail Connect Trail Segment from Valley Ridge to HC Pkwy Oak Valley South
NUMBER OF FACILITIES: 14 NUMBER OF PARKS: 17
NUMBER OF DEVELOPED ACRES: NUMBER OF UNDEVELOPED ACRES: ROW ACRES MAINTAINED:
12
KPI REPORT OCT 2017
PARKS & CAPITAL PROJECTS
13 CHISENHALL & HIDDEN CREEK PROGRAM HIGHLIGHT Fill this section out with a Program highlight. 7 1 0 2 R E B O T C O
GOALS FINANCIAL
CUSTOMER SERVICE Recommend Closing HC Sports Complex
NUMBER OF GAMES PLAYED: $818,572 NUMBER OF TOURNAMENTS: $1,484,16 NUMBER OF YOUTH PLAYERS: $1,484,1 NUMBER OF ADULT PLAYERS: $1,484,1
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Eliminate Mowing Contract for HC Sports Complex Change mowing equipment at Chisenhall to more efficient equipment FY18 Savings from Chisenhall Mowing Contract Elimination of $40,130
ANNUAL BUDGET AMOUNT: $818,572
POLICIES & PROCEDURES Evaluate Advertising Policy/Plan for Chisenhall
PARKS & CHISENHALL EMPLOYEE SATISFACTION:
75%
I P K
EFFICIENCY IMPROVEMENTS
FAST FACTS:
: T R O P E R
Increase Tournament Revenue by 20% Increase PPF revenue by 5% Reduce HC Sports Complex Operating Costs
25%
0%
0%
14
KPI REPORT OCTOBER 2017
CHISENHALL & HIDDEN CREEK
SENIOR CENTER
15
PROGRAM HIGHLIGHT Fill this section out with a Program highlight.
GOALS CUSTOMER SERVICE Increase Senior Center Program Attendance by 5%
ANNUAL BUDGET AMOUNT:Â $168,829
MEALS PROVIDED PER YEAR: 210K NUMBER OF PROGRAMS: 210K PATRON ENTRIES: 210K PATRON ENTRIES: 210K
16 RUSSELL FARM ART CENTER PROGRAM HIGHLIGHT Fill this section out with a Program highlight.
GOALS
ANNUAL BUDGET AMOUNT: $144,738
FINANCIAL Achieve 25% cost recovery at the Farm
NUMBER OF LIVESTOCK: 42 NUMBER OF PROGRAMS: 10 NUMBER OF EVENTS: 3 YEAR ACQUIRED: DEC. 24, 1877
17
VOLUNTEERS & OPERATION REMEMBER 2,233 LOGGED VOLUNTEER HOURS - LIBRARY
401
LOGGED VOLUNTEER HOURS - RUSSELL FARM
TOTAL LOGGED HOURS 10/1/16 - 9/19/17: 3,016
7 1 0 2 R E B O T C O
382
LOGGED VOLUNTEER HOURS BRICK
: T R O P E R I P K
There are 1692 engraved bricks in the Plaza that reflect the service of Burleson Veterans, including name, conflict and branch served, with space for up to 3024 bricks in the Plaza
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PRESERVING AND ARCHIVING THE HISTORY OF BURLESON, TEXAS VETERANS
APPENDIX: PROGRAM HIGHLIGHTS
7 1 0 2 R E B O T C O
: T R O P E R
I P K
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PROGRAM INSTRUCTOR: SUZY HAS WORKED FOR THE BRICK FOR 7 YEARS. DURING THAT TIME SHE HAS HELPED WITH NUMEROUS PROGRAMS AND HAS BEEN A BIG CONTRIBUTOR TO OUR TEAM.
PROGRAM INSTRUCTOR: JOHN HAS WORKED FOR THE BRICK FOR 7 YEARS. SHE IS RELIABLE AND ALWAYS COMES TO WORK WITH A POSITIVE ATTITUDE.
PROGRAM INSTRUCTOR: THIS PERSON IS GREAT THEY ARE JUST SO GREAT. WE LOVE THEM AND COULD NOT MAKE IT WITHOUT THEM, THEY'RE JUST GREAT!
PROGRAM INSTRUCTOR: THIS PERSON DID SO MUCH THIS MONTH THEY ARE AWESOME! THEY ARE THE BEST!