KPI Report June 2018

MONTHLY KPIÂ REPORT: JUNE

GNINRAEL GNOLEFIL DNA NOITAERCER B R U S E L N O

CONTENTS

TABLE OF

1

TABLE OF CONTENTS

2

MEET OUR STAFF

3

MISSION & VISION

4

RECREATION & LIFELONG LEARNING

5-6

BRICK

7-8

LIBRARY

9-10

BURLESON UNIVERSITY

11-12

PARKS & CAPITAL PROJECTS

13-14

CHISENHALL & HIDDEN CREEK

15

SENIOR CENTER

16

RUSSELL FARM

17

VOLUNTEERS & OPERATION REMEMBER

APPENDIX

ADDITIONAL PROGRAM HIGHLIGHTS

02 JUNE

MEET OUR STAFF LAUREN STANFORD CUSTOMER SERVICE ATTENDANT Lauren Stanford does an amazing job helping out with youth programs (Be fit Kids, Mini Camps etc.), and Special Events (BRiCk Booth, etc.). She’s friendly with customers, helpful in all areas needed. She’s awesome! Way to go Lauren!

RYAN TESSLER LIFEGUARD Ryan Tessler was selected as this month's Lifeguard of the Month! Ryan takes initiative to help out wherever he can, assists with closing chores that were not done properly, and is always on time.

03

JUNE

Our Vision

To support a vibrant and healthy community with opportunities to learn, grow, and play for everyone.

Our Mission

To make a positive difference in the lives of every person we encounter with everything we do.

DEPARTMENT OF RECREATION & LIFELONG LEARNING

04 JUNE

7 1 0 2 R E B O T C O

: T R O P E R

I P K

|

05

JUNE

BURLESON RECREATION CENTER PROGRAM HIGHLIGHTS

BOOT CAMP In June we implemented a Boot Camp and HITT type fitness class with our BRiCk personal trainers. The program started with 5 participants and has grown to 35 over the span of the month!

HOT SOUNDS OF SUMMER The 2018 Hot Sounds of Summer Concert Series was a success. Many music genres and artists were represented in Burleson this summer and the community came out with their families every Friday.

FINANCIAL GOALS

STATUS

Increase corporate membership revenue by 5% Increase PPF revenue by 5% Achieve 80% cost recovery at the BRiCk

On Track Lagging Not on Track Not Started

CUSTOMER SERVICE GOALS Maintain 95% or better customer retention @ BRiCk Increase BRiCk general membership by 5% Resurface Gym Floor BRiCk Website Redesign Facility Hours Expansion - 1 Hour Added Replace Carpet in Locker Rooms Replace Pool Lift to Improve Accessibility Install Turnstile System Evaluate 24hr Operations M-Fr

FAST FACTS FY 16-17:

NUMBER OF EMPLOYEES: 62

ANNUAL BUDGET AMOUNT: $2,600,156

NUMBER OF SPECIAL EVENTS: 25

NUMBER OF PROGRAMS: 101

OPEN HOURS PER WEEK: 98.5

EMPLOYEE SATISFACTION:

59.4%

31.3%

9.3%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 3RD QUARTER

06 JUNE

7 1 0 2 R E B O T C O

: T R O P E R

I P K

|

LIBRARY

07

JUNE

PROGRAM HIGHLIGHTS

NATURE'S EDGE WILDLIFE This month we kicked off our weekly Wednesday children’s programs with Nature’s Edge Wildlife.

Families got to see lots of snakes and birds that are local to Texas. We had over 300 people in attendance!

STOP MOTION ANIMATION WORKSHOP Teens had the opportunity to attend a Stop Motion Storyboarding Workshop taught by The Edge of Imagination Station. They learned about the different elements of stop motion and were able to create their own short stop motion videos. We received a grant from Texas Commission for the Arts for this program.

CUSTOMER SERVICE GOALS

STATUS

Increase Program Attendance by 5% Increase total library circulation by 5% Exceed 50% Self-Check average at the Library

On Track Lagging Not on Track Not Started

POLICY & PROCEDURE GOALS Procedures Manual Update

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $1,220,116 ANNUAL NUMBER OF PROGRAMS: 1,027

NUMBER OF EMPLOYEES: 17 PHYSICAL COLLECTION SIZE: 69,108 NUMBER LIBRARYOF PROGRAMS: 914 CARDHOLDERS: 26,495

ANNUAL CIRCULATION: 331,378

ANNUAL VISITORS: 135,323

OPEN HOURS PER WEEK: 54

EMPLOYEE SATISFACTION:

22.22%

55.56%

22.22%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 3RD QUARTER

08 JUNE

09

BURLESON UNIVERSITY

JUNE

GOALS PROFESSIONAL DEVELOPMENT & TRAINING Develop leadership training model Implement employee development coaching Implement mentoring program for Leadership Roundtable group.

STATUS On Track Lagging Not on Track Not Started

FAST FACTS FY 16 -17: 71

8

28

40

NUMBER OF EMPLOYEES TRAINED

NUMBER OFÂ CLASSES

SGR CLASSES COMPLETED

TOTAL CLASS HOURS

10 JUNE

11

JUNE

PARKS & CAPITAL PROJECTS PARKS HIGHLIGHTS

Scott Hartis & Johnny West built a stage out at Russell Farm,

PARKS (GF) GOALS

Fulgencio Mena and Eduardo Salermon installing Cedar Fence at North end of Bailey Lake.

CAPITAL PROJECT GOALS

CUSTOMER SERVICE Complete Oak Valley Nature Trail Complete Bailey Lake Nature Trail Increase Number of Pavilion Rentals by 10%

EFFICIENCY IMPROVEMENTS Evaluate Mowing Contract at Bartlett (Outside of fences)

POLICIES & PROCEDURES Develop Park Permit Process Update Park Master Plan

STATUS On Track Lagging Not on Track Not Started

CUSTOMER SERVICE Prairie Timber Park – Develop plan to remedy drainage Willow Creek Park Trail – Develop plan to remedy non-ADA spec section Design/Build Disc Golf Course Construction of Dog Park Design of Village Creek Trail Connect Trail Segment from Valley Ridge to HC Pkwy Oak Valley South Install Gazebo at Centennial Park Concrete Stain @ Chisenhall & BRiCk

ANNUAL BUDGET AMOUNT: $1,484,169

FAST FACTS FY 16 -17: MILES OF PAVED TRAILS: 9.15

NUMBER OF FACILITIES: 14 NUMBER OF PARKS: 17 MILES OF UNPAVED TRAILS: 2.25

12

JUNE

13

JUNE

CHISENHALL & HIDDEN CREEK ATHLETIC MAINT. HIGHLIGHTS

Athletic staff added engineered wood fiber to the playground, they also cleaned all the landscape beds and trimmed limbs on trees. Athletic Department stayed busy with baseball and softball games during the week and weekends.

FINANCIAL GOALS Increase Tournament Revenue by 20% Increase PPF revenue by 5% Evaluate HC Sports Complex Operating Costs with Council direction

EFFICIENCY IMPROVEMENTS GOALS Eliminate Mowing Contract for HC Sports Complex Change mowing equipment at Chisenhall to more efficient equipment FY18 Savings from Chisenhall Mowing Contract Elimination of $40,130

STATUS On Track Lagging Not on Track Not Started

POLICIES & PROCEDURES GOALS Evaluate Advertising Policy/Plan for Chisenhall

ANNUAL BUDGET AMOUNT: $818,572

FAST FACTS FY 16 -17:

NUMBER OF YOUTH PLAYERS: 3,492

NUMBER OF TOURNAMENTS: 12 NUMBER OF GAMES PLAYED: 1,303

NUMBER OF ADULT TEAMS: 49

14

JUNE

15

JUNE

SENIOR CENTER PROGRAM HIGHLIGHT Art classes are just one of the many activities we provide at the Senior Center.

CUSTOMER SERVICE GOALS Increase Senior Center Program Attendance by 5%

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $168,829 MEALS PROVIDED PER YEAR: 80 NUMBER OF PROGRAMS: 672 PATRON ENTRIES: 36,450

SPECIAL EVENTS: 12

16

JUNE

RUSSELL FARM ART CENTER

FAST FACTS FY 16 -17:

GOALS

ANNUAL BUDGET AMOUNT: $144,738

FINANCIAL Achieve 25% cost recovery at the Farm

NUMBER OF LIVESTOCK: 42 NUMBER OF PROGRAMS: 10 NUMBER OF EVENTS: 3 YEAR ACQUIRED: OCTOBER 2011

17

VOLUNTEERS & OPERATION REMEMBER

JUNE

174 177

LOGGED VOLUNTEER HOURS - BRICK 0

118

LOGGED VOLUNTEER HOURS - LIBRARY

LOGGED VOLUNTEER HOURS - PARKS

LOGGED VOLUNTEER HOURS - RUSSELL FARM 84

LOGGED VOLUNTEER HOURS - SENIOR CENTER

TOTAL LOGGED HOURS 6/1/18 - 6/30/18: 553

APPENDIX: BRICK HIGHLIGHTS AFTER

KIDZONE UPDATE We recently had a muchneeded update to our KidZone flooring. Parents, guest, and staff have had a great response to the update and are were very appreciative of the renovation.

MEN'S BASKETBALL The Men's Spring Basketball finished up in June. The Hoopsquad took first place!

8 1 0 2

E N U J

: T R O P E R

I P K

|

BEFORE

PHOTO FROM THE HOT SOUNDS OF SUMMER CONCERT SERIES

8 1 0 2

E N U J

: T R O P E R

I P K

|

APPENDIX:Â BRICK HIGHLIGHTS

SUMMER FUN CAMP Summer Camp kicked off in June averaging 150 kiddos for the first 4 weeks. Campers went on exciting field trips such as the Fort Worth Zoo, Mainstay Farm, the Dallas Cirque Theatres, and the Cinemark Movies (Incredibles 2). Campers also participated in fun activities such as arts and crafts, themed fun days, and much more!

HEROES OF THE COMMUNITY We had our annual Heroes of the Community program this month, where families have the opportunity to meet and thank some local Burleson heroes. Members of the Burleson Fire Department, Police Department, and Animal Services braved the rain to come hang out with families.

8 1 0 2

E N U J

: T R O P E R

I P K

|

APPENDIX:Â LIBRARY HIGHLIGHTS

NATURE'S EDGE WILDLIFE

STOP MOTION ANIMATION WORKSHOP

THE STAGE AT RUSSELL FARM This project took 1.5 days to complete. A blow torch was used to achieve the burnt wood finish. Items from the Farm were used to accent and finish-out the Stage and Backdrop. On the right is Mark Marchand getting ready for a dueling fiddlers contest.

8 1 0 2

E N U J

: T R O P E R

I P K

|

APPENDIX: PARKS HIGHLIGHTS

TRIMMING LIMBS AROUND THE CITY Fulgencio Mena trimming trees on 174 medians (approx. 8 hrs.).

Billy Scott and Rigo Trejo trimmed approximately 40 trees on Summercrest Blvd., 16 hours to complete the project.

Rigo Trejo trimming limbs on the Trail from Thomas Street to the Soccer Complex parking lot.

TINKER TRAIL Fulgencio Mena and Eduardo Salmeron built and installed 5 cedar park benches along Tinker Trail and installed the trash receptacles as well.

8 1 0 2

E N U J

: T R O P E R

I P K

|

APPENDIX: PARKS HIGHLIGHTS

BAILEY LAKE