KPI Report July 2018

MONTHLY KPIÂ REPORT: JULY

GNINRAEL GNOLEFIL DNA NOITAERCER B R U S E L N O

CONTENTS

TABLE OF

1

TABLE OF CONTENTS

2

MEET OUR STAFF

3

MISSION & VISION

4

RECREATION & LIFELONG LEARNING

5-6

BRICK

7-8

LIBRARY

9-10

BURLESON UNIVERSITY

11-12

PARKS & CAPITAL PROJECTS

13-14

CHISENHALL & HIDDEN CREEK

15

SENIOR CENTER

16

RUSSELL FARM

17

VOLUNTEERS & OPERATION REMEMBER

APPENDIX

ADDITIONAL PROGRAM HIGHLIGHTS

02 JULY

MEET OUR STAFF AARON BARROW CUSTOMER SERVICE ATTENDANT Aaron Barrow does an amazing job of keeping the fitness facility organized and cleaned. He also helps with Men’s Basketball and filling in for Kid Zone whenever needed. Aaron is flexible day in and day out and does anything that is asked of him.

MADISON HUTCHINS LIFEGUARD Madison was selected as this month's Lifeguard of the month. Madison has worked at the BRiCk for about a year. She has become efficient in her lifeguard skills and often leads by example. Madison has displayed great character and integrity.

03 JULY

Our Vision

To support a vibrant and healthy community with opportunities to learn, grow, and play for everyone.

Our Mission

To make a positive difference in the lives of every person we encounter with everything we do.

DEPARTMENT OF RECREATION & LIFELONG LEARNING

04 JULY

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05

JULY

BURLESON RECREATION CENTER PROGRAM HIGHLIGHTS

FRIDAY NIGHT DANCE FITNESS The BRICk hosted a Friday night Dance Jam & Shake it with Codi and ended up with 30 participants. Great turn out and lots of calories burned.

FENCING 4 DAY CAMP This class received the introduction to the Olympic sport of fencing.

They learned about the fundamentals of saber including: footwork, how to attack and defend, and the history of the sword. Our 4 day fencing camp had a total of 10 participants.

FINANCIAL GOALS

STATUS

Increase corporate membership revenue by 5% Increase PPF revenue by 5% Achieve 80% cost recovery at the BRiCk

On Track Lagging Not on Track Not Started

CUSTOMER SERVICE GOALS Maintain 95% or better customer retention @ BRiCk Increase BRiCk general membership by 5% Resurface Gym Floor BRiCk Website Redesign Facility Hours Expansion - 1 Hour Added Replace Carpet in Locker Rooms Replace Pool Lift to Improve Accessibility Install Turnstile System Evaluate 24hr Operations M-Fr

FAST FACTS FY 16-17:

NUMBER OF EMPLOYEES: 62

ANNUAL BUDGET AMOUNT: $2,600,156

NUMBER OF SPECIAL EVENTS: 25

NUMBER OF PROGRAMS: 101

OPEN HOURS PER WEEK: 98.5

EMPLOYEE SATISFACTION:

59.4%

31.3%

9.3%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 3RD QUARTER

06 JULY

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LIBRARY

07

JULY

PROGRAM HIGHLIGHTS

MONDO DRUMMERS We wrapped up July’s Wednesday programs with Mondo Drummers!

We had 95 people in attendance. Kids had the opportunity to take turns playing the drums alongside the musicians.

SHARK WEEK We celebrated Shark Week with families this month at storytime! We had 95 people in attendance. We read stories, sang songs, played with water in our sensory tables, and made hammerhead shark headbands. It was jawsome!

CUSTOMER SERVICE GOALS

STATUS

Increase Program Attendance by 5% Increase total library circulation by 5% Exceed 50% Self-Check average at the Library

On Track Lagging Not on Track Not Started

POLICY & PROCEDURE GOALS Procedures Manual Update

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $1,220,116 ANNUAL NUMBER OF PROGRAMS: 1,027

NUMBER OF EMPLOYEES: 17 PHYSICAL COLLECTION SIZE: 69,108 NUMBER LIBRARYOF PROGRAMS: 914 CARDHOLDERS: 26,495

ANNUAL CIRCULATION: 331,378

ANNUAL VISITORS: 135,323

OPEN HOURS PER WEEK: 54

EMPLOYEE SATISFACTION:

22.22%

55.56%

22.22%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 3RD QUARTER

08 JULY

09

BURLESON UNIVERSITY

JULY

GOALS PROFESSIONAL DEVELOPMENT & TRAINING Develop leadership training model Implement employee development coaching Implement mentoring program for Leadership Roundtable group.

STATUS On Track Lagging Not on Track Not Started

FAST FACTS FY 16 -17: 71

8

28

40

NUMBER OF EMPLOYEES TRAINED

NUMBER OFÂ CLASSES

SGR CLASSES COMPLETED

TOTAL CLASS HOURS

10 JULY

11

JULY

PARKS & CAPITAL PROJECTS PARKS HIGHLIGHTS

The Park’s staff hand watered several trees, shrubs, and landscape beds due to the drought, repaired numerous irrigation leaks, and trimmed trees and shrubs at City facilities, medians and Right of Ways, and parks.

PARKS (GF) GOALS

CAPITAL PROJECT GOALS

CUSTOMER SERVICE Complete Oak Valley Nature Trail Complete Bailey Lake Nature Trail Increase Number of Pavilion Rentals by 10%

EFFICIENCY IMPROVEMENTS Evaluate Mowing Contract at Bartlett (Outside of fences)

POLICIES & PROCEDURES Develop Park Permit Process Update Park Master Plan

STATUS On Track Lagging Not on Track Not Started

CUSTOMER SERVICE Prairie Timber Park – Develop plan to remedy drainage Willow Creek Park Trail – Develop plan to remedy non-ADA spec section Design/Build Disc Golf Course Construction of Dog Park Design of Village Creek Trail Connect Trail Segment from Valley Ridge to HC Pkwy Oak Valley South Install Gazebo at Centennial Park Concrete Stain @ Chisenhall & BRiCk

ANNUAL BUDGET AMOUNT: $1,484,169

FAST FACTS FY 16 -17: MILES OF PAVED TRAILS: 9.15

NUMBER OF FACILITIES: 14 NUMBER OF PARKS: 17 MILES OF UNPAVED TRAILS: 2.25

12

JULY

13

JULY

CHISENHALL & HIDDEN CREEK

Kelly Nerios and David Hoyt in a man-lift pulling dead briars and limbs from trees at the future Frisbee golf course. Athletic staff also had to change out over one hundred irrigation heads and fix a six inch water main break.

FINANCIAL GOALS Increase Tournament Revenue by 20% Increase PPF revenue by 5% Evaluate HC Sports Complex Operating Costs with Council direction

EFFICIENCY IMPROVEMENTS GOALS Eliminate Mowing Contract for HC Sports Complex Change mowing equipment at Chisenhall to more efficient equipment FY18 Savings from Chisenhall Mowing Contract Elimination of $40,130

STATUS On Track Lagging Not on Track Not Started

POLICIES & PROCEDURES GOALS Evaluate Advertising Policy/Plan for Chisenhall

ANNUAL BUDGET AMOUNT: $818,572

FAST FACTS FY 16 -17:

NUMBER OF YOUTH PLAYERS: 3,492

NUMBER OF TOURNAMENTS: 12 NUMBER OF GAMES PLAYED: 1,303

NUMBER OF ADULT TEAMS: 49

14 JULY

SENIOR CENTER The Seniors enjoyed Hula Dancing at our annual Luau and lunch. Also pictured is just one of our exercise programs available at the senior center

CUSTOMER SERVICE GOALS Increase Senior Center Program Attendance by 5%

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $168,829 MEALS PROVIDED PER YEAR: 80 NUMBER OF PROGRAMS: 672 PATRON ENTRIES: 36,450

SPECIAL EVENTS: 12

16 JULY

RUSSELL FARM ART CENTER

FAST FACTS FY 16 -17:

GOALS

ANNUAL BUDGET AMOUNT: $144,738

FINANCIAL Achieve 25% cost recovery at the Farm

NUMBER OF LIVESTOCK: 42 NUMBER OF PROGRAMS: 10 NUMBER OF EVENTS: 3 YEAR ACQUIRED: OCTOBER 2011

17

VOLUNTEERS & OPERATION REMEMBER

JULY

170.5

LOGGED VOLUNTEER HOURS - LIBRARY

118.25 LOGGED VOLUNTEER HOURS - BRICK 18

LOGGED VOLUNTEER HOURS - PARKS

LOGGED VOLUNTEER 186.4 HOURS - RUSSELL FARM 74.25

LOGGED VOLUNTEER HOURS - SENIOR CENTER

TOTAL LOGGED HOURS 7/1/18 - 7/31/18: 567.2

WE HAVE PARTNERED WITH A NEW VENDOR TO ENGRAVE VETERAN BRICKS. WITH OUR FORMER VENDOR, THE PROCESS TIME WAS FOUR TO SIX MONTHS. NOW, ONCE AN ORDER IS PLACED WITH OUR LOCAL VENDOR, THE BRICKS ARE READY TO INSTALL WITHIN A WEEK. THERE WERE ELEVEN NEW BRICK ORDERS IN JULY, WHICH BRINGS THE TOTAL TO 1710 VETERAN BRICKS INSTALLED AT VETERANS MEMORIAL PLAZA.

SUMMER FUN CAMP

Camp went to Medieval times for a field trip and had a great time, we had 155 kids attend this trip. The camp kids were also very excited about their lava lamp craft.

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APPENDIX:Â BRICK HIGHLIGHTS

FENCING 4 DAY CAMP

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APPENDIX: BRICK HIGHLIGHTS

HOT SOUNDS OF SUMMER The City of Burleson kicked off July with the band INCOGNITO on Independence Day. The concert ended with a bang lighting up the sky with a firework show to end the night. Over 10,000 citizens showed up to the event, leaving happy, and full thanks to 15 vendors that came out to feed the City of Burleson. BBQ, tacos, pizza, desserts, and more were offered the whole night to help citizens enjoy the show.

MEN'S BASKETBALL

APPENDIX: LIBRARY HIGHLIGHTS

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TIE DYE PARTY This month we had a Tie Dye Party for teens! Seventeen teens showed up to dye their own shirts. It was a really fun and messy program!

ROCK & ROLL GROWS UP The second of our adult music-related programs was Rock & Roll Grows Up: the music of the 60s. Â We enjoyed the presentation by TCU music professor, Dr. Amy Stewart.

SHARK WEEK

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APPENDIX: LIBRARY HIGHLIGHTS

MONDO DRUMMERS

COMPUTER CLASS A beginner’s computer class started in July. All 15 seats are full for every session.

APPENDIX: PARKS HIGHLIGHTS AFTER

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BEFORE

SENIOR CENTER TREES

PARKS UPDATES The parks department hosted the 4th of July concert and fireworks at Chisenhall.

Hugo replaced a flag pole light and lens two times at Elk Ridge Park and Scott replaced a toilet at Meadowcrest Park and a sink at Warren Park due to vandalism.

APPENDIX: PARKS HIGHLIGHTS AFTER

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BEFORE

VETERAN'S PARK

PARKS UPDATES David Rosenbam attended the Texas Turfgrass Association, Inc. Annual Summer Conference (July 15-17) at Lost Pines, TX, and earned 5 CEUs from Texas Department of Agriculture Annual Certification Johnny West completed Session-1 Excel Intermediate (Beyond the Basics) Burleson University, 1.5 hours of instruction.

July safety meetings— 12 hours