KPI Report February 2018

MONTHLY KPI REPORT: FEBRUARY

GNINRAEL GNOLEFIL DNA NOITAERCER B R U S E L N O

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CONTENTS

1

TABLE OF CONTENTS

2

MEET OUR STAFF

3

MISSION & VISION

4

RECREATION & LIFELONG LEARNING

5-6

BRICK

7-8

LIBRARY

9-10

BURLESON UNIVERSITY

11-12

PARKS & CAPITAL PROJECTS

13-14

CHISENHALL & HIDDEN CREEK

15

SENIOR CENTER

16

RUSSELL FARM

17

VOLUNTEERS & OPERATION REMEMBER

APPENDIX

ADDITIONAL PROGRAM HIGHLIGHTS

02

FEBRUARY

MEET OUR STAFF

JOCELYN JOHNSON CUSTOMER SERVICE ATTENDANT Jocelyn does a great job working the Admin desk, and helping around the facility anytime we ask her to.

Jocelyn is always willing to cover shifts at the last minute! Way to go Jocelyn!

BRIANNA HOLLAND LEAD LIFEGUARD Brianna is a Lead Lifeguard at the BRiCk and has also worked as camp counselor. She recently obtained her Lifeguard Instructor Certification and is looking forward to helping out with the Lifeguard Certification Classes this Spring. Brianna is one who often leads by example and takes initiative when she sees something that needs to be done.

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FEBRUARY

Our Vision

To support a vibrant and healthy community with opportunities to learn, grow, and play for everyone.

Our Mission

To make a positive difference in the lives of every person we encounter with everything we do.

DEPARTMENT OF RECREATION & LIFELONG LEARNING

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FEBRUARY

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05 BURLESON RECREATION CENTER

FEBRUARY

PROGRAM HIGHLIGHTS

VALENTINE'S DANCE A wonderful evening full of dancing, games, face painting, music, dinner, and memories that last forever. The dance was held on Saturday, February 10th and had 400 participants on the day of. Everyone had an amazing time at this event. The BRiCk Team and volunteers put in an extraordinary amount of work and care into the Valentines Father daughter & Mother/Son Dance.

TINY TIKES The Tiny Tikes program is currently under way with 10 of Burleson’s future all-star athletes. Tiny Tykes is a youth soccer program that focuses on key child developmental areas through the medium of soccer. The goal is to improve each child’s motor skills, while advancing their physical, psychological, and social development environment.

FINANCIAL GOALS

STATUS

Increase corporate membership revenue by 5% Increase PPF revenue by 5% Achieve 80% cost recovery at the BRiCk

On Track Lagging Not on Track Not Started

CUSTOMER SERVICE GOALS Maintain 95% or better customer retention @ BRiCk Increase BRiCk general membership by 5% Resurface Gym Floor Replace Carpet in Locker Rooms Replace Pool Lift to Improve Accessibility Install Turnstile System Evaluate 24hr Operations M-Fr

FAST FACTS FY 16-17:

NUMBER OF EMPLOYEES: 62

ANNUAL BUDGET AMOUNT: $2,600,156

NUMBER OF SPECIAL EVENTS: 25

NUMBER OF PROGRAMS: 101

OPEN HOURS PER WEEK: 98.5

EMPLOYEE SATISFACTION:

89%

11%

0%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 1ST QUARTER

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FEBRUARY

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LIBRARY

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FEBRUARY

PROGRAM HIGHLIGHTS

LANCE TAHMAHKERA On February 7th, Lance Tahmahkera, great-great grandson of Chief Quanah Parker came and shared stories of Comanche traditions. He brought along some amazing artifacts for everyone to see. It was standing room only in the library’s meeting room!

HARRY POTTER BOOK NIGHT The library hosted Harry Potter Book Night for the second year in a row and had 100 people in attendance. We had a costume contest, scavenger hunt, crafts, a real owl, potions class (where they played with slime), Wizard’s chess, snacks and refreshments.

CUSTOMER SERVICE GOALS

STATUS

Increase Program Attendance by 5% Increase total library circulation by 5% Exceed 50% Self-Check average at the Library

On Track Lagging Not on Track Not Started

POLICY & PROCEDURE GOALS Procedures Manual Update

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $1,220,116 ANNUAL NUMBER OF PROGRAMS: 1,003

NUMBER OF EMPLOYEES: 17 PHYSICAL COLLECTION SIZE: 69,550 NUMBER LIBRARYOF PROGRAMS: 914 CARDHOLDERS: 26,360

ANNUAL CIRCULATION: 331,474

ANNUAL VISITORS: 134,773

OPEN HOURS PER WEEK: 54

EMPLOYEE SATISFACTION:

44%

56%

0%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 1ST QUARTER

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FEBRUARY

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FEBRUARY

BURLESON UNIVERSITY

GOALS PROFESSIONAL DEVELOPMENT & TRAINING Develop leadership training model Implement employee development coaching Implement mentoring program for Leadership Roundtable group.

STATUS On Track Lagging Not on Track Not Started

FAST FACTS FY 16 -17: 71

8

28

40

NUMBER OF EMPLOYEES TRAINED

NUMBER OFÂ CLASSES

SGR CLASSES COMPLETED

TOTAL CLASS HOURS

10

FEBRUARY

11 PARKS & CAPITAL PROJECTS

FEBRUARY

PARKS (GF) GOALS

CAPITAL PROJECT GOALS

CUSTOMER SERVICE Complete Oak Valley Nature Trail Complete Bailey Lake Nature Trail Increase Number of Pavilion Rentals by 10%

EFFICIENCY IMPROVEMENTS Evaluate Mowing Contract at Bartlett (Outside of fences)

POLICIES & PROCEDURES Develop Park Permit Process Update Park Master Plan

CUSTOMER SERVICE Prairie Timber Park – Develop plan to remedy drainage Willow Creek Park Trail – Develop plan to remedy non-ADA spec section Design/Build Disc Golf Course Construction of Dog Park Design of Village Creek Trail Connect Trail Segment from Valley Ridge to HC Pkwy Oak Valley South Install Gazebo at Centennial Park Concrete Stain @ Chisenhall & BRiCk

STATUS On Track Lagging Not on Track Not Started

ANNUAL BUDGET AMOUNT: $1,484,169

FAST FACTS FY 16 -17: MILES OF PAVED TRAILS: 9.15

NUMBER OF FACILITIES: 14 NUMBER OF PARKS: 17 MILES OF UNPAVED TRAILS: 2.25

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FEBRUARY

PARKS & CAPITAL PROJECTS

13 CHISENHALL & HIDDEN CREEK

FEBRUARY

STATUS On Track Lagging Not on Track Not Started

FINANCIAL GOALS Increase Tournament Revenue by 20% Increase PPF revenue by 5% Evaluate HC Sports Complex Operating Costs with Council direction

EFFICIENCY IMPROVEMENTS GOALS Eliminate Mowing Contract for HC Sports Complex Change mowing equipment at Chisenhall to more efficient equipment FY18 Savings from Chisenhall Mowing Contract Elimination of $40,130

POLICIES & PROCEDURES GOALS Evaluate Advertising Policy/Plan for Chisenhall

ANNUAL BUDGET AMOUNT: $818,572

FAST FACTS FY 16 -17:

NUMBER OF YOUTH PLAYERS: 3,492

NUMBER OF TOURNAMENTS: 12 NUMBER OF GAMES PLAYED: 1,303

NUMBER OF ADULT TEAMS: 49

14

FEBRUARY

15

FEBRUARY

SENIOR CENTER PROGRAM HIGHLIGHT The Senior Valentine dance was a great success. They danced away to the stylings of 92nd Roadhouse Band along with getting their valentine pictures made to share with family and friends.

CUSTOMER SERVICE GOALS Increase Senior Center Program Attendance by 5%

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $168,829 MEALS PROVIDED PER YEAR: 80 NUMBER OF PROGRAMS: 672 PATRON ENTRIES: 36,450

SPECIAL EVENTS: 12

16

FEBRUARY

RUSSELL FARM ART CENTER

FAST FACTS FY 16 -17:

GOALS

ANNUAL BUDGET AMOUNT: $144,738

FINANCIAL Achieve 25% cost recovery at the Farm

NUMBER OF LIVESTOCK: 42 NUMBER OF PROGRAMS: 10 NUMBER OF EVENTS: 3 YEAR ACQUIRED: OCTOBER 2011

17

VOLUNTEERS & OPERATION REMEMBER

FEBRUARY

114.75 LOGGED VOLUNTEER HOURS - LIBRARY 103.25

LOGGED VOLUNTEER HOURS BRICK 0

LOGGED VOLUNTEER HOURS - PARKS

There are 13 new volunteers department wide for the month of February.

We are so grateful to our volunteers for their generous donation of time and talents. They make our great service to the community even better!

108.50 LOGGED VOLUNTEER HOURS - RUSSELL FARM 89.75 LOGGED VOLUNTEER HOURS - SENIOR CENTER

TOTAL LOGGED HOURS 2/1/18 - 2/28/18: 416.25

Preserving and Archiving The History of Burleson, Texas Veterans Veterans Memorial Plaza can accommodate 3,024 veteran bricks. There are currently 1689 bricks installed. The veteran's bricks are engraved with the name, branch of service, and conflict in which local veterans served. We currently have 171 veteran interviews on file. The interviews are available to view on DVD in the Library, they are uploaded to the Operation Remember You Tube channel, short video segments may be viewed on the Veteran’s Kiosk at http://kiosk.burlesontx.com/BurlesonKioskAppR3/ and we also submit a DVD of every interview to the Library of Congress’ Veterans History Project. We continue to encourage veterans to share their stories and experiences while serving.

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APPENDIX: BRICK HIGHLIGHTS

VALENTINE'S DANCE Additional pictures from the Valentine's Dance.

HIGH SCHOOL BAND LOCK-IN On February 17th The BRiCk hosted our first ever Lock-In! The event went from 8:00pm February 17th to 8:00am February 18th. We had 100 Burleson High School Band members join us. The night was full of activities that kept the kids up all night. If you were looking for sleep, you came to the wrong place. Some of the activities included, swimming, basketball, volleyball, rock climbing, and video games.

They had a lot of fun and so did the staff!

SCHOOL BREAK FUN CAMP Campers participated in fun and exciting activities, crafts, and team building games.

COED VOLLEYBALL Our Winer Volleyball league comes to an end soon, Volleyball Championship round will be held Tuesday March 13th.

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APPENDIX: BRICK HIGHLIGHTS

TEEN H.Y.P.E. The Teen HYPE group met this month and are gearing up for Relay for Life fundraising events.

KINDNESS CLUB Kindness Club is an opportunity for kids to share kindness in their community. This month, families painted rocks so that they could share kindness through the Burleson Rocks kindness project.

LEARN TO CROCHET Our Saturday morning crochet class is such a popular event that we decided to start having it every Saturday, starting in March.

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APPENDIX: LIBRARY HIGHLIGHTS

HARRY POTTER BOOK NIGHT Here are additional photos from the Harry Potter Book Night.

PETE THE CAT PARTY To celebrate “Take Your Child to the Library Day”, the library had a Pete the Cat Party. 80 people took part in storytime, prizes, snacks, and some groovy crafts.

SMALL BUSINESS WORKSHOP McLennan Small Business Development Center had the second of their 4-class series on the 21st, How To Write A Business Plan.

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APPENDIX: LIBRARY HIGHLIGHTS

GIRLS INC. The library’s new Girls Inc. program has been hosting 20-30 girls each week for fun and educational STEM programming. This month they practiced their engineering skills by building bridges and boats.

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APPENDIX: SENIOR HIGHLIGHTS

SENIOR VALENTINE'S DANCE Here are additional pictures from the Senior Valentine's Dance.