WELCOME

Welcome to the first edition of JLG InSight for the year.

It’s been a busy and positive start to 2023 at JLG, and speaking to many of our customers in past weeks, it seems that generally there’s a lot of activity and enthusiasm throughout our industry at present.

As a company we’re continuing to work hard to ensure that we’re meeting the demand of our partners, not only in terms of machine availability, but in the manner we’re supporting this equipment by having enhanced service and support mechanisms in place along with footprint and infrastructure.

Regular readers of InSight will know that over the last 24 months our company has invested heavily in our branches across Australia and New Zealand, as well as our manufacturing and technology hub in Port Macquarie, which features several company-first sustainability initiatives for JLG. This focus on infrastructure will continue in 2023 with our Melbourne branch relocating to a new purpose-built in Hallam in the coming months.

It will be a state-of-the-art facility that’s being constructed on an expansive 8000m² site, providing considerably more space than our current location – this will allow added workshop space for major inspections and other maintenance work, and additional areas to house and display equipment. Additionally, the new site will deliver the versatility for JLG to further adapt to meet market and business requirements.

As you read further through this edition, you’ll notice that the topic of sustainability is a strong theme throughout. JLG as a company has had a strong focus on sustainability and the environment for many years; our philosophies extend beyond just the equipment we manufacture and encompass all areas of our operations. And while we’re driving change from the inside, increasingly we’re finding that many of our customers – and indeed their own clients – are of a similar mindset about the importance of minimising our impact on the environment.

I trust that you’ll find our sustainability initiatives of interest and will be reassured by the depth of our commitment. On the product front, JLG is also making strides to ensure that this environmental performance is balanced by the functionality and fit-for-task performance our equipment delivers on the work site. I think that our new JLG equipment such as the DaVinci™ AE1932 Electric Scissor Lift, 630SJ SLC Self-Levelling Boom Lift and SSL-50 Solar Lighting Towers are proof of this.

Before I sign off, I’d like to personally thank everyone who took the time to participate in our customer survey at the end of last year. Programs such as this are vital to gain insights from our business partners, to ensure we continue to meet your expectations as a preferred supplier of access solutions. Our goal is to continue doing what we do well, and to identify those areas where we could perform better – we certainly appreciate the feedback.

Please enjoy this edition of the magazine.

Scott Daly General Manager - Australia & New Zealand

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