Hotelier & Hospitality Design - October 2021

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October 2021: Industry News, Openings & Refurbishments, Technology, Recommended Suppliers...

Hotelier & Hospitality Design THINK DESIGN THINK HOMAPAL


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Think Design Think Hom Deralam Laminates Ltd started as a family business in the Northwest of England and now operate from multiple UK sites meaning that the customer can benefit from a flexible and unrivalled nationwide distribution service. Deralam have a close relationship with all their supply partners, ensuring that they continue to add the latest innovative materials and designs to a constantly expanding portfolio. Stocking over 10000 product lines,

You can be sure that Deralam sto solution to suit your latest design p together with the highest level commitment and customer service. able to supply the correct produ extremely tight deadlines has seen De forge close relationships with companies in the shop fitting industr their products are used in the stor some of the most prestigious names in street retail.

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Keen to stay ahead of the market, Deralam have sole UK distribution rights for Homapal©, that specialise in laminates of various finishes including real metal surfaces, this leaves an almost unlimited scope for creativity and customisation; meaning that this product has a multitude of applications and finds its way into cruise ships, bars, restaurants, nightclubs and high street retail stores, in fact, any vertical surface that needs to be enhanced.

Over the years, hardly any other material has proven its worth in interior design to the extent in which the laminate has done. Looks, feel and function are combined to get the interplay of elements into all-embracing spatial concepts in a way that could not be more natural. Deralam is the ideal choice for Architects, manufacturers and retailers alike.

Contents October 2021

Contact Us Dan Draper

Publication Manager 01843 570940

Jodie Little




REFLECTS W IT E 3895 Hotelier and Hospitality AW.indd 1



Anthony Field

Editor 01843 570940




Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

Publishing Director 01843 595818

The perfect finish to any bathroom To make life easier, we give many of our taps and showers a flawless contemporary chrome finish. No need for chemicals. Just a quick wipe with a wet cloth and you’re done. Brilliant.

13/09/2019 15:45

Industville’s NEW Matt Black Lighting Collection will Complement any Style of Hotel, Restaurant, Café or Bar.


s makers of handcrafted, uniquely created industrialstyle lights, Industville use only the highest quality materials for a hardwearing finish and authentic look. Their extensive range now includes an exciting new matt black collection that brings even more choice for their trade customers looking to update or refresh any room in their commercial setting. The industrial trend is one that’s here to stay. It’s a look that is constantly evolving and the latest designs for commercial interiors are all about embracing a dark, luxurious feel. The dark trend will complement any style of Hotel, Restaurant, Café or Bar, whether it’s for a complete refurbishment project or updating a few elements within a scheme. For best results, careful attention to the lighting is key. Matt black designs are ultra-versatile and can complement any interior style – classic, contemporary, Scandi, mid-century, industrial and everything in between; it’s like a piece of jewellery that accessorises and blends seamlessly within any décor.

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There are many ways the dark interior trend can be incorporated into a commercial environment without the risk of dating the interior in years to come. The trend lends itself well to a timeless design, as it can include classic features which never go out of style, such as lighting. Marketa Rypacek, Managing Director at Industville, explains the appeal of raw materials and dark interiors,


“Raw materials, especially high-quality metals, is one of the main features of industrial design that is here to stay. The latest trend combines the raw and rusty, with the sleek and modern. This transition freshens up the signature industrial aesthetic, providing an excellent opportunity for creative expression. When it comes to creating a feeling of luxury, dark tones are where it’s at. We see dark and luxurious bars and restaurants being on the hot list, as well as dark-toned entrance lobbies and customer restrooms too. The light that emanates from dark fittings creates an impressive and dramatic impact in any interior and this is why we are so proud to introduce our new matt black collection.” Marketa’s Advice “Making a dark interior work successfully requires careful attention to lighting, and the decorative illumination is a fundamental feature in the design of any business space. This is because it fills the interior with shadows and shades, creating an atmosphere and providing the customer with a visual experience” explains Marketa. Marketa continues “Our new black lighting brings an effective ambience to any room. Each piece illuminates only its specifically designated area, letting shadows fall in the space between to create a beautiful soft light with pockets of illumination to achieve a layered look. Customers can also mix things up by combining black with brass or copper to produce a bold, decadent feel that will add a sophisticated finish to any room.”

NEED TO KEEP FOOD HOT, WARM, COLD OR FROZEN IN THE KITCHEN, IN TRANSIT OR ON-SITE? Whatever your requirement Catering Equipment Ltd has the answer to your Heating/Cooling/Freezing storage or transport issue. Catering Equipment Ltd, a family firm trading for nearly 30 years, prides itself in providing quality items that are excellent value for money. We are leading suppliers of equipment for the Catering, Hotel, Transport, Medical and Retail Industries. We also supply organisations such as the NHS, John Lewis, Tesco, Greggs, JD Wetherspoon and Whitbread to name but a few. We are agents/distributors for companies such as Kangabox, Dometic, Polibox, Parry, Panasonic, Burco, Rubbermaid, Thor and Samsung Professional Equipment. Our Team are here to help you please call us on 0121 773 2228





Want to extend the heated life of an Insulated Food Transport Box and turn it into a Portable Heated Food Container? Start with a KangaBox a revolutionary new high density EPP series of top and front loading containers in which hot or cold items can be transported. Take a Carbon Heater HotPAD fast heating using carbon technology with 99.99% efficiency. The temperature is controlled automatically at 75°C. HotPAD heaters are IP67 splash-proof and at just 10mm high have little effect on box capacity. The KangaBox and the HotPad keep food warm meeting with HACCP regulations. Select a combination of Gastronorm containers in stainless steel or polycarbonate then add your food to the Gastronorms and insert the containers into the Kangabox. With the 240 volt version plug in the HotPAD and switch on. If your using the 12 volt version move the KangaBox to your Car or Van and plug into the 12 volt socket. Equipment


Catering Equipment Ltd CEL Hub 0121 773 222 Grendon Road Polesworth Tamworth B78 1NX

Séura® Lighted Mirrors Are Climbing the List of Must-Haves for Luxurious Room Design GREEN BAY, Wis. (May 18, 2021) – Séura, a U.S.-based designer technology company releases their latest developments in high-tech lighted mirrors for a broad span of applications from residential use to the hospitality industry.


elcome to a world where the finest design details become everyday pleasures. There’s nothing like walking into a room that pleases your senses and supports your busy lifestyle. Séura’s lighted mirrors bring you cutting-edge Radiant LED Technology™, featuring the industry’s most advanced COB LEDs, plus a new lineup of modern touch control features that bring exciting functionality to your fingertips. Séura reveals their most recent innovations in interior room design, including the ability to dim the lights with a touch of a button, a multitude of ways to perfect your task lighting for makeup application, in-mirror touchcontrolled night lights, and so much more. “We design with you in mind. We know the way to support you is to bring you the most advanced technology, inspiring designs, and intelligent functionality that adds that touch of luxury and simplicity.”

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Mirrors have always had the magical ability to open a room with spaciousness and light reflection. And now, with the powerful brightness of Radiant LED Technology™, you can attain even more beautiful luminosity and ambiance. Séura’s stunning lighted mirrors are the modest focal point you can design an entire room around. And beyond visual appeal, these versatile mirrors can be equipped with an almost endless combination of touch control features to satisfy the most extreme technophile. Séura’s Impressive Touch Button Lineup Séura pairs striking mirror designs with touch button functionality for do-it-all lighted mirrors. With the lineup below, you can expect a high level of in-mirror technology that provides luxurious conveniences.

Touch Control Color Temperature Choose from an array of natural white color hues to enhance your home’s ambiance, flatter your look, and align with your activities. Séura lets you tune your lighting to your preferences with the touch of an elegant in-mirror button. The color temperature adjustment serves as beauty lighting so you blend and perfect your makeup shade to match your next location—warm color temperatures prep you for intimate evening settings, natural white suits indoor events, and cool clean white simulates outdoor daytime activities. Touch Control Night Light - Just a warm glow of sleep-inducing low light is all you need so you can drift back to dreamland easily. This small night light is hidden below the bottom edge of the mirror so it casts light downward and matches your sleek, functional style. A long lasting, lowvoltage LED night light that you can leave on all night, every night, takes minimal power that’s separate from the mirror lighting, so you save energy by using your

nightlight only when you need it. Simply tap the in-mirror touch button to turn the night light on and off. Touch Control Defogger - Expect a clear view every time, with mirrors that remain clean and spotless after steamy showers. Spend zero time waiting for the mirror to clear, and more time on what matters. Séura’s Touch Control Defogger warms the mirror’s surface so there’s no need to wipe away drips or streaks. When the mirror is powered on, the energy-efficient button senses your touch to power the defogger on and off. Touch Control Clock and Dimming – This is the minimalist’s fast-track to punctuality. This in-mirror clock illuminates with crisp digital precision, frees up your counter space, and helps your morning stay on track. The time is displayed within the mirror to deliver a clean, modest impression. Use the in-mirror touch button to set the clock, turn the mirror lights on and off and adjust the lighting brightness as desired. Groundbreaking and Sustainable: Radiant LED Technology™ See the beauty of innovation with industry-leading, energy-efficient COB LED lighting. Séura’s lighted mirrors with Radiant LED Technology™ are 15% brighter than their previous models

and 25% brighter than the competition. Radiant LED Technology™ generates powerful, natural color that revitalizes the room, with evenly diffused light to brighten and smooth your appearance. Séura combines a high CRI rating with a high R9 value (red color) to create the most vivid representation of actual color. Feel good about your global footprint and enjoy cost savings too. With more light produced for less energy, you can lower your electrical bill and enjoy sustainable, environmentally-friendly LEDs that last for years. Radiant LED Technology™ uses 44% less power than conventional LEDs. Lackluster and harsh lighting is a thing of the past. Smooth lines, unparalleled brightness, superior reflectivity and seamless integration with a broad suite of customization options make Séura’s lighted mirrors the star of every design project. Are you ready for the next level of simple, sleek luxury? Upgrade your Lighted Mirror with touch control technology, starting at an add-on cost of just $125 MSRP. To learn more about Séura, view product specifications, or to speak with one of our experienced professionals to customize your next design project, visit

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Touch Control Dimming – Meet the sophisticated lighting that balances the room with your mood. Séura’s lighted mirrors adjust to every changing moment of your day with dimming control. Gently touch and hold the in-mirror button to lift or dim brightness levels from 100% full brightness down to 10% ambient lowlighting.


London Golf Club has grasped its moment as it returned to the European Tour limelight once again.

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aking place just 20 miles from the capital and with 700 acres of magnificent Kent countryside providing the memorable landscapes, it represented the fourth and final chapter of the UK Swing in summer 2021 and was the club’s first chance to stage a European Tour event since the Volvo World Match Play seven years ago.


For a venue which only opened in 1994, it already boasts a rich tournament history, having also hosted the European Open (2008 and 2009) and, more recently, two editions of the Staysure PGA Seniors Championship in 2018 and 2019. There is already a healthy link with golfing royalty thanks to 18-time Major winner Nicklaus, who brought all of his trademark crafty bunker placement and course design skills to the party. But the great and the good of the sport have continued to stroll the same manicured fairways on a regular basis ever since. Indeed, back in July 1994, the opening itself paved the way and set the tone on what was to come.

The stunning 36-hole venue in Ash, which boasts two supreme Jack Nicklaus-designed courses – The Heritage and The International – hosted the Cazoo Classic, formerly known as the English Open, as part of the UK Swing on the European Tour schedule in August.

A Charity Challenge Skins Match on The Heritage saw Nicklaus go up against fellow golf icons Seve Ballesteros and Tony Jacklin, with the popular Spaniard eventually taking the honours on that occasion. There are some big plans for the future too with European Tour, Challenge Tour, women’s events, junior events and disabled events all on the agenda in the coming years. And that focus on the future has become even more important to the European Tour Destination venue in recent times as they also turn their attentions to environmental sustainability. The appointment of energy consultants, GreenClub, is based on the ambition to become carbon neutral in the coming years as they develop environmental strategies to address current and future business needs, while also delivering major events in a sustainable and environmentally-responsible way. Although the Heritage is exclusively for members and their guests, the International course is of equal stature as a challenge to test all aspects of your game.

Just bear in mind that the risk v reward battle is a constant theme for any Nicklaus design and mental strength will also come under close scrutiny.

Much as you may well be left cursing your decisions at various intervals as you realise you’ve fallen into the Golden Bear’s clever trap all over again, there are also plenty of those memorable moments to take away with you if you find yourself on the right side of the risk v reward conundrum.

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You’ll be left asking yourself regular questions of your ability: “Can I just clear that bunker to set up the easier approach shot?” Or “is that water in play if I hit the driver?”



THINK HOMAPAL Over the years, hardly any other material has proven its worth in interior design to the extent in which the laminate has done. Looks, feel and function are combined to get the interplay of elements into all-embracing spatial concepts in a way that couldnt be more natural

Above all, it has always been the genuine- metal coated laminates and magnetic boards that are associated with the HOMAPAL name. Yet behind the scenes in Herzberg, many more variations of this modern material are created and produced.

It provides architects, carpenters and joiners in furniture-making and interior designs with the basis for producing the last word in creative design - in doctors' surgeries, bars, hotels, clubs and restaurants, on cruise ships and in shop fitting. Southern Depot:

Exclusive Distribution in the UK:

Deralam Laminates Limited Head Office: West Coast Park, Bradley Lane, Standish, Wigan WN6 0YR


01257 478540


01257 478550

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All images provided by HOMAPAL©

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Units 10 + 10a, Foster Avenue, Woodsite Park , Dunstable Beds LU5 5TA

Midlands Depot: Crowcrofts Road, Newstead Industrial Estate, Trentham, Stoke-On-Trent, Staffordshire 478550 E ST4 8JA




f you are planning a spa refurbishment or are in the process of planning a brand-new spa project, BC SoftWear are the go-to business and the only independent towelling experts, to support your selection of hotel and spa towelling and spa linen. When making plans for a new spa development, choosing a towelling expert is essential to helping deliver your project on time and in budget. The benefits of savings in procurement of commercial grade quality towels and improving the customer experience with towels and bathrobes that feel as good as they look, will reap rewards in the long run. A company that specialises in all things towelling, rather than a company that might generalise in a wider range of linen products, will be able to help you select exactly the right range for your business.


Once you have settled on the style of towels and bathrobes, then you can look at the vast range of techniques to customise the products from a custommade woven label for towels and bathrobes to a discrete embroidered logo, these simple transformations of standard lines will reaffirm the quality of your brand throughout the bedrooms, bathrooms, and spa.

New launch ‘Opulence’ collection in

superior quality and super thick 650gsm with no header bar. This collection is designed for its simplicity of look for luxury hospitality venues. Opulence is perfectly suited for bespoke embroidered logos to support your brand. The Opulence towel range was launched in response to an increasing demand for an exceptional quality thick towel with no header bar. This towel is the same quality and thickness as the Sumptuous range. The simple binding edge and no header bar creates a blank canvas that many luxury boutique hotels desire, as it gives wider scope for bespoke embroidered designs. As chosen by The Fairmont, Windsor Park Hotel.

Proven statistics are what counts at BC SoftWear. The company has invested in independent research to substantiate the clams for the reduction in energy consumption by 70% with the SmartSoft collection, led by SmartKnit® towels. The company can validate their commitment to sustainability, with a comprehensive sustainability programme that commences from the source of the cotton and completes the cycle with the reduction of single use plastic at delivery to your hotel. So, whether you are looking for a range that is an Ecofriendly cotton blend, a 100% pure cotton towel, or even a towel made from recycled materials, BC SoftWear can fulfil your requirements. In most cases not only will the towelling stock be available on hand from stock but can also be supplied in less than a week.

Opulence is available in sizes: Hand towel, Bath Towel, Bath Sheet, Face Cloth. Colours: White. Large Volume Discounts Available

Website: Contact Phone: +44 (0) 845 210 4000

Retigo UK shines at The Star, Alfriston


etigo are delighted to be able to share our latest case study. The Star, Alfriston is co-owned by Alex Polizzi and her mother Olga. Alex is perhaps best known for her popular Hotel Inspector television series but is in fact a hotelier in her own right, whilst Olga remains the Rocco Forte Group of hotels Design Director.

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Anyone watching the current television series “My Hotel Nightmare” will doubtless have even more respect to Alex, Olga and their team as they battle through challenges of the likes not seen in the hospitality industry for many a year as they breathe


fresh life into The Star, which has operated as a hotel in some shape or form since the 13th Century. Working with Retigo’s supply partner South Coast Catering Equipment and The Star team, we arranged for one of our award winning, super efficient Blue Vision 10 Grid ovens to be installed, with our Technical Services Team completing all of the commissioning, whilst one of our Development Chefs Danny was on hand to provide training. We are delighted to share with you this engaging video case study detailing our work, with thanks to Danny and The Star team for their participation.

Cashless is killing tips:

Over a third of Brits won’t tip via card due to lack of confidence it goes to the right person A recent report from UK Finance has revealed the UK is another step closer towards becoming a cashless society as the number of payments made using notes and coins last year declined by more than a third. As more businesses decide to go cashless, this new move towards a fast-tracked cashless society is having devasting effects on the nations tipping habits, according to a new report. The 2021 Tipping Index commissioned by card payment specialist takepayments Limited, surveyed over 2,000 consumers to compare how tipping attitudes and behaviours have changed through the pandemic. The findings reveal that pre-pandemic, cash was the most favoured payment method for tipping (91%) as almost two thirds (64%) of those that tip this way said they felt more confident the tip would go directly to the person who served them.

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However as more businesses are no longer accepting cash, the research reveals less Brits are opting to carry cash as almost one in five (18%) said they no longer carry cash which they would usually leave as a tip.


This new cashless movement is impacting tipping habits as one in four (23%) said they would only leave a tip if they had spare cash on them and one in four (24%) said they would specifically bring cash especially to tip. Coronavirus and hygiene fears play a part in people tipping less too, as almost one in six (14%) said they are now less likely to leave cash as a tip due to hygiene or health reasons. While almost three in ten Brits recognise tips are a big part of peoples income, more than a quarter (27%) state that while places no longer accept cash and only accept card payments, tipping isn’t always possible as Brits lack confidence that tips

made by card payments go directly to the person who served them (35%). And for those Brits that do feel confident tipping on card, more than a third (35%) admit they leave a bigger tip when paying cash. Sandra Rowley at takepayments Limited said: “While the sectors which commonly involve tipping can finally re-open, the professions who rely on tips to top up their income are unfortunately continuing to struggle due to the nation’s lack of knowledge around tips and card payments. There is a misconception around card payments and tipping which needs to be highlighted as businesses are able to separate tips from the cost of services when taking card payments. The government is set to announce a new proposal for a Tipping Bill next month which will hopefully give the public more knowledge around workers rights and tips, as well as instil confidence around tipping on card.” The full findings of the takepayments 2021 Tipping Point Report are available to view here.

Ozone Sanitiser to be trialled in a top ten pub to increase confidence and offer indoor protection from COVID-19A Business owners from some of the hardest-hit sectors of the UK economy are working long hours to keep their businesses running. They are highly aware of how their COVID risk reduction strategies impact income. Many hotels, pubs and restaurants have reduced indoor occupancy, and many customers have switched to takeaways until they feel more confident about infection rates, which are now rising again. ‘The Bell Inn’ in Essex hope to be one of the first establishments to be running a trial of an advanced type of Ozone Sanitiser that has been backed by government grants through Innovate UK scheme over the last two years. Carol Anne Vereker at The Bell Inn says “We take the safety of our staff and customers very seriously. BonaCaeli have helped us identify key COVID hotspots around our premises and areas where transmission would be at its highest. We can now mitigate this very effectively through the trial of the AirVSAFE, and demonstrate to our staff and customers that we are one of the safest places to eat and stay in England.” Unlike the purifiers being used in the government trials in Bolton schools, the AirVSAFE uses multiple anti-viral techniques to eliminate infectious aerosol mists within an enclosed space. The treatments consist of:

A powerful 72 watts of UVCI radiation to inactivate virus pathogens A dust, pollen and particulates filter, cleaning the air for people in the room. “Investing in science can improve business income. Increasing occupancy rates and confidence as well as reducing staff illness and virus transmission could be the difference between make-or-break for many this year.” David Nason, BonaCaeli

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A high-efficacy bio-wash scrubber



Award winning designer and manufacturer of premium showers and taps, Methven, is launching the Wai collection as part of its Specification Range.

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he range, created to support designers, architects, specifiers and developers in achieving the highest standards of aesthetics and water efficiency, offers 75 lines consisting of five finishes of coordinating showers and tapware, providing complete freedom of choice for professionals. Available in Chrome, Matte Black, Brushed Brass, Gunmetal and Brushed Nickel, the range of coordinating brassware offers an elegant and stylish solution, capitalising on the geometric trend for contemporary bathrooms. Martin Walker, CEO for Methven commented: “We are very proud to be launching our Wai tapware range

for the specification market. The collection captures the very heart of Methven as a brand and brings modern technology to timeless designs. The diverse finishes of our Wai range have been created to support professionals in achieving complete design freedom with the overall interior scheme.” The contemporary collection of basin mixers, bath fillers, bath shower mixers and wall mounted options supports professionals in creating a unique yet coordinated look throughout the whole development. The range’s modern, angular design maximises visual appeal whilst delivering the highest standards in durability for enhanced ease of use and longevity.

Fitted with a four litre per minute flow regulator, the mini, regular, wall mounted and tall basin mixers support the successful specification of energy efficient bathrooms that proactively reduce long term water and energy usage helping developers adhere to Part G regulations. The Wai bath shower mixer, available as either deck or floor mounted, also features Methven’s leading Waipori Satinjet® handset with patented technology, which is optimised to operate as low as eight litres per minute. For further information please visit: or tweet us at @MethvenUK.

Hospitality bosses could save thousands each year by switching to eco hand dryers And it’s better for the environment than paper towels too! Visitors to the Airdri website can explore the impact of choosing paper towels as the only hand drying option for their washrooms.

Leading hand-dryer manufacturing firm, For example: Airdri, believes that a simple swap could be key to cutting costs • A medium sized bar or restaurant using just paper towels would generate – installing eco hand dryers could save a total 1600 kilograms of paper towel venues thousands of pounds annually in waste* each year, the equivalent of 32 energy bills or paper towel refills. cookers. And in terms of environmental impact, • A nightclub would use somewhere it will stop tonnes of wastepaper towels in the range of 2400kg per year, the entering landfill each year too. equivalent of two Ford Fusion cars. The brand has created an online cost Click here to calculate the environmental calculator that shows the comparative impact of your hospitality business. saving for hospitality venues switching from paper towels to eco hand dryers. Airdri’s Eco Hand Dryer Range As an example, here are some of the savings hospitality venues could make based on each paper towel dispenser costing £730 per year (based on 100 washes per day using two paper towels costing 1p per dry): • A small café with three paper towel dispensers could save £2,190 each year • A medium sized restaurant with 10 dispensers could save £7,300 annually • A nightclub with 15 dispensers could save £10,950 every year • A sports stadium or similar large venue with 300 dispensers could save £219,000 per year Click here to visit the running costs calculator here. Of course, there’s the environmental impact of paper towels to consider. Most people don’t realise that paper towels cannot be recycled for hygiene reasons, so every one that is used ends up in landfill.

If the environmental impact of hand dryers is one of the main concerns when deciding between paper towels or hand dryers, Airdri’s eco range might help settle the debate.

class energy efficiency, requiring only 200 watts of power to operate.” Low Running Costs Steve continued: “Cutting unnecessary expenditure can be an incredibly important factor to consider when installing equipment in hospitality venues so making sure you’re choosing a hand dryer which is low running in terms of costs can help to save you a lot of money in the long run. We’ve taken this into account whilst putting together our ecofriendly range, that’s why our eco models start from just £7 a year to run.”

The brand’s Eco Range is comprised of three different hand dryers; the Quantum, the Quazar and the Quest, all of which use less than 1,000 watts, the industry Environmentally Friendly minimum for a dryer to be considered “green”. “When put against alternative options, such as paper towels, hand dryers The Eco Range includes the Quantum generally come up as the eco-friendly hand dryer, which is one of the world’s choice since they save thousands of most energy efficient hand dryers, costing paper towels from going to landfill. At the just £7 per year to run. When compared cost, lifespan, and efficiency of the hand to a regular dryer, it saves 96% on annual dryers in our Eco Range, these hand power expenditures, indicating not only dryers are the “greenest” options available cheaper operating costs but also a on the market.” significant reduction in energy use. Long Life Span Choosing an eco-friendly hand dryer Steve ended: “Breakdowns and faulty Here Steve Whittall Group Research and mechanisms are the last things you want Development Director at Airdri shares tips to be dealing with when you’re investing in on choosing an eco hand dryer. a hand dryer, therefore, in order to avoid unnecessary repairs and replacements, a “When looking into eco hand dryers, it’s long-life span is a top priority for an ecoimportant to note that there are several friendly dryer. Our hand dryer range has factors that contribute to making a hand a reputation for reliability, the Quantum dryer eco-friendly.” in our Eco Range was tested to 10,000 hours.” Exceptional Energy Efficiency “It takes very little energy to dry one pair of hands. However, in public buildings where washrooms are used on a daily basis for eight, twelve or more hours, these energy usages can mount up to a substantial expense. Therefore, exceptional energy efficiency is paramount to ensuring an ecologically friendly dryer. At Airdri, our bespoke motors help achieve best-in-

Size & Design Airdri’s Eco range is comprised of three models that come in a choice of colours and can personalised or branded if required. The units come in a choice of sizes of unit making them ideal for smaller or accessible washrooms. All models have a seven-year warranty.

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Cost-saving is likely to be top of the agenda for the hospitality industry as pubs, bars, restaurants, and nightclubs make up for lost time post-pandemic.




















The fact of the matter is mattesses are a nightmare to recycle. They may contain valuable materials worth reclaiming, but the time, expense and complexity of processing is high. What if there was a better way. Better for us, better for you and your customers and better for the planet?

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Deep sea diving Instructor turned coffee entrepreneur says it takes more than just ‘a passion for beans’ to run a successful coffee business What’s the connection between a deep-sea diving instructor and running a successful coffee roasting and wholesale business? The answer can be found in the back-story of Youri Vlag (originally from The Netherlands) who – following a career under water – created a successful business on dry land, Limini Coffee, back in 2008.

Youri Vlag of Limini Coffee.

After training as a barista, and working through various roles in the coffee industry, Youri’s passion for all things coffee encouraged him to establish Limini Coffee with his wife Samantha. Their Yorkshire-based business began by providing the support, training, equipment and supplies needed to run a coffee shop. Since the early days, Youri has developed his own ethically sourced freshly roasted Espresso blends that are now served and enjoyed by hundreds of independent coffee shops across the UK, The Netherlands, Ireland, Belgium, France, Spain and Germany. Their initial passion remains undiminished. Whilst some players in the independent coffee market come and go, Youri and Samantha have built their sustainable business on a relentless passion for coffee quality, and a commitment to their suppliers and customers. Limini Coffee focuses on roasting specialist blends, and boasts strong ecological credentials including a gas coffee roaster (Robbyn) which uses 80% less gas than traditional roasters, and active support for World Coffee Research.

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Youri also delivers daily courses in How To Start a Coffee Shop, Barista Skills and Latte Art. Youri says: “We have been providing training courses for the past 12 years. We were probably the first coffee company to offer and develop the ‘How to start a coffee shop’ course and we teach this every single day to independent coffee shop owners from across the UK.”


“We’re here to help new coffee shop owners realise that it takes more than just passion for beans to run a successful coffee business.” He adds: “Many people will start a coffee shop without really knowing how to do it or having the background that is needed to get off to a good start. Much is left to chance and hoping it will all work out. We provide this course because we know how to run successful coffee shops and we have in-depth knowledge from all our customers all over the UK.” “In the two day course, we focus on coffee, naturally, and so the first part of the training is the barista course. Our clients learn all about coffee and how to make it. We teach to the highest standards and at the end of the course our baristas are able to produce the most delicious coffees. The second part of the ‘How to start a coffee shop‘ course is about everything else that is involved around setting up a successful coffee shop. It covers a range of topics, including licensing and planning permission, lease negotiations, sales and margin planning, equipment choices, coffee shop layout and managing staff. Such is the demand that the Limini Coffee team teach the “How to start a coffee shop” course almost on a daily basis and the team has trained many people who are now happy successful coffee shop owners. “Our clients tell us that the initial training was very beneficial and we see this when we visit their shops” says Youri.

Limini Coffee’s clients learn all about coffee and how to make it

He adds: “We never want to stifle our clients’ passion for coffee, says Youri, but it’s also important to teach them the key business skills that will help their independent coffee shops become the success they deserve to be.”

Dekton® Specified at Commuter’s Shower Block with Bike Store at Manchester City Centre Office Building This innovative and forward-thinking project by Four Architects has created a relaxing and welcoming space at a Manchester office building for commuters to shower and change after cycling into work.


“When it came to designing the shower block and bike store, we knew we had to use durable, hardwearing materials,” explains Matt Atkinson, Director at Four Architects. “At the same time, the space needed to be easy to clean, hygienic and low maintenance as well as offering commuters and workers somewhere comfortable, warm and welcoming for them to shower and change after cycling into work then get changed again to cycle home. We really wanted bespoke

basin and shower sizes and it was Cosentino’s cut to size facility that enabled us to achieve this. We really liked the fact the Dekton® is Carbon Neutral and the Kreta and Lunar designs from the Industrial Collection gave us that industrial look that we knew we wanted and was well within budget too.” The whole project took around 12 weeks in total and this included

tiling, laying the Dekton® surfaces, installing showers, basins and the bike store. The result is a really forward-thinking space that commuters can use to help get their working day off to a great start. The eco-credentials of the Dekton® also help to give this Manchester city centre office building a sustainable building solution.

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ekton® by Cosentino in 4mm Kreta was specified for the walls and 8mm Lunar for the flooring, both from the Industrial collection, along with 11 Exelis shower trays in Nolita and three Silence basins in Miami Vena. Dekton® is a carbon neutral product for its entire life cycle, making it a truly sustainable choice perfect for climate conscious contractors. It’s also highly durable as it’s resistant to UV rays, scratches, stains and thermal shock and it can also be used for wall cladding and flooring both inside and out for a fully co-ordinated look.


Introducing Komfort Washrooms Following the pandemic, there have been huge advances made in washroom design.


s part of Komfort’s ongoing commitment to meet the needs of the modernday commercial space and using their extensive product knowledge, they have introduced their Komfort Washrooms collection. Partnering with innovative product and interior designers, this washroom range reflects Komfort’s reputation for quality and product design. Washrooms are an essential requirement for any space. More so now, the expectations have been raised, including new levels of hygiene and accommodating better wellbeing for individuals. But it’s also important to remember that washrooms can also be a great opportunity to reflect your brand and provide an escape for your employees, whilst still serving their practical purpose with long-lasting design.

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With the events of the last 12 months, there have been huge advances made with washroom design in terms of antibacterial and antimicrobial finishes, infrared, touchfree and LED technology. These elements future-proof any space and provide peace of mind to the occupants.


The Komfort Washroom collection brings together the latest trends in bathroom design, materials and colour with the eco and technological credentials demanded of future washrooms. Focusing on creating efficient spaces with plenty of contemporary style, and a sense of comfort, luxury and practicality. Choice is key with this collection – the offer includes a variety of full height, individual and glass cubicle systems along with complementary bespoke vanity units, sanitaryware and brassware. The collection includes every element needed to create stylish and individual contemporary washrooms.

With a carefully selected range of completely interchangeable key finishes, colours and shapes, there is a unique solution for every project. Serving the commercial, hospitality, educational, healthcare, leisure sector and more, this collection brings together the best in washroom design to offer a complete solution. For example, reacting to increasing demand for privacy in the washroom, this collection also includes Komfort’s Solo washroom, a completely private executive washroom that reflects an upmarket en-suite with its range of design led fittings and luxury materials. This washroom brings

a new quality and performance standard to the washroom market. Ultimately, the Komfort Washroom collection offers a comprehensive range of washroom products with a stylish and modern design aesthetic that would sit in any space. Please visit our website, or contact our dedicated team for any further information or enquiries via


• Light and easy to use with automatic height adjustment

• Cleans carpet and hard floor • ‘A’ Class filtration • German quality and reliability • Three widths available for small, medium and large areas

Performance you can rely on...

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Smash: “bowled over” by Lolly Burger specialist says “integrated Lolly tech is the best investment they ever made” The LollyEdge manned PoS unit was also installed at Smash. An exclusive product to Lolly in the UK, it is a sleek, smart touch screen till, which includes a printer and a rear-facing customer display. Shaz says: “The till is so easy to use and it provides so much useful information”

The big opening About Smash Situated in East London, Smash offers high quality traditional and Halal burgers. The meat is sourced locally, and the quality of the food, as well as the service, is at the heart of everything that they do. Their mission is to give customers a unique experience, the option to eat “on the go” food in a comfortable restaurant, in addition to delivery and takeaway.

Preparing to open for the first time

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Shaz Islam and his business partner started to set up Smash before Covid-19 hit in February 2020, but when lockdown was introduced only a month after, they decided that nothing would stop them going ahead with creating their dream burger restaurant. The money was invested and the plans had started. They wanted their customers to have a fresh and clean environment, but also a sleek and prompt service, so that’s where Lolly came in.


Shaz commented: “I wanted to get some great tech in place to ensure that we could provide a very professional service. I also had no previous experience in hospitality, so it needed to be easy and very efficient. “I did look for a PoS company for quite a while with no joy, nowhere seemed to offer what I needed, and it was important to find a company that could advise us on the best approach to take – to ensure quality service at every touch point.

“An online search led me to finding Lolly. From the first call, they have been so helpful and have known exactly what we needed. Their knowledge has filled me with confidence.”

Getting the ‘big launch’ right with Its Lolly Lolly knew exactly what technology Smash needed to ensure that their customers would experience the best digital journey. Lolly implemented their Lolly ProServe, self-serve kiosk and also provided the Uber Eats seamless integration to ensure that customers were able to order whenever they wanted, and with ease. The Lolly ProServe provides cutting-edge technology for superior engagement and makes it easy for customers to order independently. Shaz explains that it is brilliant knowing that orders are coming in when he isn’t physically taking them, adding: “Knowing that the orders come in from these products and they will go straight on to the video screens in the kitchen makes everything so efficient.” The Lolly kitchen Screens are digital touchscreens which replace traditional kitchen printers and paper ticket systems. The screen acts as the communication link between the front of house and kitchen staff, displaying the orders that have been placed and the time of entry. Online orders are also sent directly to the Kitchen Screens. Once an order has been fulfilled, a simple click ‘complete order’ will clear the order out of the queue and close out the ticket.

It was six months on from being handed the keys to the Smash premises, and at last - now out of lockdown - it was time to officially open and launch the unique burger restaurant. They had no idea what to expect on opening for the first time. Shaz said: “It was so busy at the launch. People had come out of lockdown and food was something to look forward to. We would not have been able to keep up with the huge amount of orders coming through if it hadn’t been for Lolly. At one point, we had thirty orders coming in at the same time, and the fantastic systems in place enabled the communication with the kitchen to flow perfectly. We were able to fulfil every order and live up to our mission.”

Lolly products do the thinking for you Keeping an eye on the business from a commercial point of view is vital for Smash and they like to be as proactive as they can. Shaz explains that the amount of information and data Lolly backoffice holds is amazing, adding: “It really helps you to keep control of the operational side of the business, giving you an in-depth analysis of orders placed and where stock needs to be replenished. “I can run the business from home if I want to, I can get the stats that I need, anytime, anywhere. The Lolly HQ dashboard tells me when the peak times are, so I know what to expect. Lolly has taken our business on a true digital journey, and I would not be without it.”

Founders of Innermost launch Innermost Plus: Lighting, Furniture, Bespoke. Since its launch in 1999, Innermost has always collaborated with unique brands to bring customers the best design. That remains its goal today.

The company has followed its original philosophy, and today offers one of the best selections of design-led lighting in the UK, as well as a growing range of furniture. With the launch of Innermost Plus, the original manufacturing skills and the innovative Innermost own brand will remain, and new, complimentary, brands will be welcomed to the fold alongside it. Innermost co-founder Steve Jones commented: “Over the coming months, we will be adding some really exciting brands to our collection, as we become the sole UK distributors for them in both decorative and technical lighting. Our aim is to bring innovation and interest to inspire our UK customers and now there is no design area we can’t cater for.”

The new brands will be stocked at the Innermost Plus modern distribution centre and factory in Telford, which has facilities for bespoke finishing and assembly. “We will stock all the brands from our European partners here in the UK to avoid the delays that many have been struggling with since Brexit,” said Steve. “Our facilities for bespoke finishing and assembly will mean that imported brands will have the same tailoring resources as our own creations. “Innermost Plus isn’t just providing a product, we combine supply with supportive advice, tailored solutions and great after sales service. We’re here for design and here for our clients.” For more information or sales enquiries please visit or contact a member of our team on / 020 7620 1808.

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nnermost has always had an innovative approach to lighting and furniture design. Founded in London and working with designers from all over the world, Steve Jones and Russell Cameron have created a diverse brand, making products of the absolute highest quality.


Artificial Plants & Trees for Businesses At Just Artificial, we work with interior designers, decorators, set dressers, architects and more to set your premises apart from the rest. Our artificial plants, flowers, and trees are highly realistic to look and touch, as well as being durable and attractive.

Whether you need simple plants and trees that don’t need tending to or you’re going for a full artificial landscape with turf, hedges and more, we have existing products and the capacity to create custom designs for any need and budget. We’ll offer a no obligation quote to help you plan your projects and we can tailor our service to ‘fir’ your needs.

Full Support Whatever your choices, we have the design experience and know-how needed to make you stand out. We can work with your design to make your premises look incredible, whatever the space and whatever the industry. We can even help you develop the design, drawing on years of experience. Call us today on 01524 858888 or email – Browse our Web Store online for our full stock range and more info on our bespoke solutions on offer.

Who Have We Supplied? Major companies in many industries including ITV, BBC, Channels 4 and 5, Mulberry, Innocent Drinks, Monsoon, Bella Italia, Tescos, Big Brother, The Only Way is Essex, Coronation Street, Dancing on Ice, Park Resorts, Volkswagen, and more. We’ve also sold to house builders, zoos, hotels, restaurants, shopping centres, theme parks, colleges and schools, cruise ships, theatres… the list goes on! We have tens of thousands of satisfied customers in the UK, in Europe, and across the World.

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Our master craftsmen construct each bespoke order with painstaking care and attention, to create an exceptionally ‘real’ artificial showpiece, and we offer bespoke solutions to suit the needs of your space, business and tastes.

We can provide offers for procurement managers and corporate buyers on bulk orders and for trade, to help you finalise your design. Our quotes are no obligation - so call us today. We look forward to working with you!

Increase the footfall in your establishment with a striking, commercial grade shading solution. With an extensive product range, Indigo Awnings offer practical, quality solutions for any outdoor area to combat the great British weather, all at a very competitive price. Providing unrivalled and professional expert advice from concept through to completion with all installations completed by our expert fitting teams.

INDIGO AWNINGS OFFER: // GIANT PARASOLS // FIXED STRUCTURES // COMMERCIAL AWNINGS // SCREENING // LIGHTING ACCESSORIES // HEATING ACCESSORIES Invest in an outdoor space to increase your profit, all year round By creating usable all year round spaces from under-utilised areas, businesses can increase their capability dramatically as well as improving their kerb or garden appeal. Put simply, an investment in outdoor space is the equivalent to creating money from fresh air.

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Creative spaces Custom branded products by Indigo Awnings not only look aesthetically attractive, they also serve to drive revenue by making it easier for customers to find your business. Crafted from the highest-quality materials, all our products are fully customisable and built to your required specification.


Crane Hire v Contract Lift:

Which Do I Need? Lifting jobs come in all shapes and sizes. You might be running a big construction job, you might need a heavy piece of plant equipment delivering and installing, you might have a caravan or a boat to move. referenced in the Lifting Operations & Lifting Equipment Regulations (LOLER). Taking its lead from BS 7121, LOLER guidance also distinguishes between crane hire and contract lifting, effectively putting the differences in compliance responsibilities on a legal footing.

Differences Between Crane Hire and Contract Lifting

Whatever the reason, you know you need a crane. But when you look into your options, you are confronted with two choices - mobile crane hire, or contract lift services. What’s the difference between the two, and which is best for you? Mobile crane hire specialists Cadman Cranes run us through everything you need to know before you make your decision.

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Legal Background


The distinction drawn between crane hire and contract lift services has its roots in health and safety regulations and dates back to the introduction of British Standard (BS) 7121, otherwise known as ‘the Safe Crane Standard’, in 1989. With the involvement of the CPA’s Crane Interest Group, BS 7121 outlined the concept of contract lifting services, with a new set of service conditions that went above and beyond the standards required for ordinary crane hire. While BS 7121 in itself isn’t legally binding, its standing as the industry best practice benchmark for crane safety was strengthened in 1998 when it was specifically

In practice, depending on whether you choose crane hire or contract lifting, ultimate responsibility for ensuring the safety of a lift falls to a different party, either the end-user or hire firm. These responsibilities include carrying out risk assessments, producing method statements and ensuring that the lift is planned in a safe, secure way using appropriate equipment. Similarly, legal responsibility for any accidents, injuries or damage incurred during a lift falls on a different party, too. With crane hire, this burden falls on the hirer or end user. In effect, you hire a machine and a qualified driver - how they are used and managed to ensure a safe, satisfactory outcome is up to you. With a contract lift, the roles are reversed. The hire company supplies the crane and driver, but they also take charge of supplying the ‘appointed person’ who is responsible for planning, organising and supervising the lift in accordance with BS 7121 and LOLER. In effect, then, a contract lift is about project managing the entire process, not just supplying a crane and driver. This includes organising slinging and signalling, taking on the burden of legal responsibility for damage or injury, and also making sure appropriate insurance is in place to cover claims should there be any damage to property, goods or people.

The Cost Factor

Deciding on the Right Service

Because of the additional work and responsibility the hire company takes on with a contract hire, not least the insurance costs needed to cover machinery, goods and personnel on site, contract hire services cost more upfront in direct comparison with straightforward crane hire.

Many people who only require occasional or one-off lifting services balk at the extra up-front costs of a contract lift. But what you are paying for is the specialist expertise required to carry out a lift safely and in full compliance with regulations.

There are, however, a range of other supplementary costs that need to be factored in. If you hire a crane, for example, you will need to pay for Hired In Plant Insurance. If you hire in plant on a regular basis and have a long-term insurance policy, this might not be much of an issue. But for one-off occasional cover, Hired In Plant Insurance can be expensive. Personnel is an even bigger cost consideration. Unless you use cranes on a regular basis, you are unlikely to employ a qualified Lift Supervisor, or have anyone trained up for the role of Appointed Person as per BS 7121 and LOLER requirements. The extra cost of a contract lift service includes qualified people to take on these roles and so becomes a necessary expense.

Crane hire is only really suitable for organisations that need to lift on a regular basis and have the infrastructure and qualified personnel available within the company to plan and supervise each job. For these customers, crane hire offers greater flexibility than buying cranes outright. For everyone else, contract lift services are the safest option. Contracting lifting provides a complete lifting service with peace of mind that the job will be managed by professional specialists in full accordance with regulations.

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But even if you use cranes on a reasonably regular basis, contract lift may work out cheaper than employing specialist personnel for these roles directly.


Saniflo and Kinedo provide basement bathroom for Grade 2 listed guest house Saniflo UK – part of the SFA Group that designs and manufactures pumps, macerators and shower cubicles – continues to provide drainage solutions to space where normal plumbing does not or cannot exist.


Grade 2 listed Guest House in Edinburgh recently underwent a refurb to provide basement living space comprising a sitting room, bedroom and bathroom. The small, but perfectly formed bathroom was only possible thanks to a Saniflo solution that pumps waste up and away to the drain at street level. A very old, functioning Saniflo, plus an old-fashioned shower and sink were removed in readiness for new wall-hung sanitaryware. This required an alternative pumping solution and a Saniwall Pro Up, which combines a macerator, frame and a Grohe push button cistern installed behind a wall. A stylish cladding solution of stunning white glass covers the frame and the wall hung WC is attached to the frame through the glass panel – which is split into two halves for ease of maintenance. The whole unit provides very low noise levels of just 47dB(A).

Tom Watts, owner of the Sheridan Guest House in Leith, is very impressed with the solution; “The Saniwall Pro Up is very easy to install is very quiet and it can take the waste from the shower and sink as well as the WC. The discharge pipes go up the wall and across the ceiling to a store cupboard in the hallway where it taps into the external downpipe into the drain. Without Saniflo products this bathroom would not have been possible. A Saniplus macerator also features in one of guest bathrooms of this property – an ensuite would not be possible without it. Saniflo products really do enable the addition of bathrooms, especially in older properties with old plumbing infrastructure.”

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Replacing the shower enclosure is a Kinedo lightweight, low level shower tray – a 1600mm white Kinesurf just 40mm thick and featuring a fine textured anti-slip surface and a Kinespace 900 fixed panel with 450mm pivot section to create a large ingress and spacious shower.


Restore the Rhythm Music is a power, Music is a gift. Music stops the clock, it’s a change, a shift. Whether it’s up front and live. In the background inside. The music had been silenced but now it’s time to revive. It keeps you going on a long day. It can be the centre of your short day. It can fill that gap when there is nothing… more to say. Whether you’re the butchers, the bakers or the future innovators. If music is a drive. Makes you want to strive. Then surely, music helps bring your business to life.

Music could help your business get back to its best.

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