Hotelier & Hospitality Design - August 2021

Page 1

August 2021: Industry News, Openings & Refurbishments, Technology, Recommended Suppliers...

Hotelier & Hospitality Design THINK DESIGN THINK HOMAPAL


T: 01257 478540

T: 01257 478540 E: E:

Hotelier & Hospitality Design

Think Design Think Hom Deralam Laminates Ltd started as a family business in the Northwest of England and now operate from multiple UK sites meaning that the customer can benefit from a flexible and unrivalled nationwide distribution service. Deralam have a close relationship with all their supply partners, ensuring that they continue to add the latest innovative materials and designs to a constantly expanding portfolio. Stocking over 10000 product lines,

You can be sure that Deralam st solution to suit your latest design p together with the highest leve commitment and customer service. able to supply the correct produ extremely tight deadlines has seen De forge close relationships with companies in the shop fitting industr their products are used in the stor some of the most prestigious names i street retail.

W: T: 01257 478540 E: s

tock a project els of Being uct to eralam many ry and res of in high

Keen to stay ahead of the market, Deralam have sole UK distribution rights for Homapal©, that specialise in laminates of various finishes including real metal surfaces, this leaves an almost unlimited scope for creativity and customisation; meaning that this product has a multitude of applications and finds its way into cruise ships, bars, restaurants, nightclubs and high street retail stores, in fact, any vertical surface that needs to be enhanced.

Over the years, hardly any other material has proven its worth in interior design to the extent in which the laminate has done. Looks, feel and function are combined to get the interplay of elements into all-embracing spatial concepts in a way that could not be more natural. Deralam is the Architects, ideal choice for manufacturers and retailers alike.

Hotelier & Hospitality Design


Outdoor Hospitality Products Outdoor seating areas are at a premium now and are likely to be so well into the Autumn and Winter. We are an independent supplier of outdoor hospitality goods and pick and choose the products we wish to offer based on performance, style and value. We believe in supplying goods that not only look good but are well made and extremely durable so they last season after season which ultimately makes a far wiser investment of your money.

Call us on 0800 917 526 or drop us a line at

Our outdoor products include:• Planters with real and artificial plants. • Tables and chairs. • Windbreaks and retractable tape queue barriers • Jumbo parasols installed and recovered • Awnings and shelters • Lighting and heating • Custom painted benches and upholstery • Outdoor heaters • Promotional goods • Restaurant screens, and more.


CafeCulture Ltd, 6 Edith Road, Orpington, Kent. BR6 6JQ

Contents August 2021

Contact Us Dan Draper

Publication Manager 01843 570940

Jodie Little




REFLECTS W IT E 3895 Hotelier and Hospitality AW.indd 1



Anthony Field

Editor 01843 570940




Hotelier & Hotel Design Magazine is the leading publication and established web resource in the business. Providing comprehensive reporting on hotel industry news and exclusive coverage of the latest ecological-friendly green hotels and bar designs, HHD Magazine keeps you updated on the latest hotel trends in technology and innovative ideas.

Publishing Director 01843 595818

The perfect finish to any bathroom To make life easier, we give many of our taps and showers a flawless contemporary chrome finish. No need for chemicals. Just a quick wipe with a wet cloth and you’re done. Brilliant.

13/09/2019 15:45

Industry News

FIRST LOOK: New Kensington boutique Hux Hotel opens The Hux Hotel has opened in London’s Kensington, marking the launch of a new boutique offering in the capital.


Hotelier & Hospitality Design

oft launched during 2020’s lockdown period, the Hux Hotel is home to 24 bedrooms and four suites, with a ‘rabbit hole vibe’, with a ‘clandestine elegance’.


Industry News

Alongside the bedrooms, Hux Hotel comprises a cocktail den, and contemporary art space. Design is eccentric, with bold bedrooms illuminated contemporary lighting.

Peacocks, ravens, penguins and a giant giraffe adorn the walls of the halls and social areas.

Hotelier & Hospitality Design

Owner Ben Patrick wanted to create a space that was discreet and comfortable, with the new property hosting a nightly live band.


Industry News

The Feathers hotel in Woodstock acquired off guide price of £2.75m

Hotelier & Hospitality Design

The Feathers, near Blenheim Palace World Heritage site in Woodstock, Oxfordshire, has been sold for an undisclosed price.



he Grade-II listed 21-bedroom hotel has been acquired by a private purchaser and has been sold by the Munir family who have owned the property sine 1997. It was brought to the market by Colliers with a guide price of £2.75 million in July 2020. The Feathers was previously renamed and expanded by hotelier Gordon Campbell Gray around four decades ago and is the sister property to Lords of the Manor in the

Cotswolds.Peter Brunt, director in Hotels Agency at Colliers, said the sale had ‘understandably attracted keen interest from a range of potential purchasers’. He said: “Understandably, we received keen interest from a range of potential purchasers attracted by the strength of the business operated since 1999 by the private vendor, as well as the potential for the business to be developed further under new ownership.The Cotswolds has traditionally been an area in which

well-located hotels and pubs are in high demand, and all the signs are that demand is set to intensify as the country moves out of lockdown and UK staycations become increasingly sought after.” The Feathers is particularly renowned among gin drinkers for its collection of the spirit, for which it was awarded a Guinness World Record in 2012 for the largest collection of gin, with 161 varieties, which took judges 45 minutes to count.

Industry News

Dominvs Group powers ahead with next stage of new flagship London hotel development


he scheme forms part of Dominvs’ aggressive growth strategy over the next 12 months, and marks the creation of a new hotel close to Old Spitalfields Market at 12-20 Osborn Street by Brick Lane.

The project is due for completion in July 2023 and will be operated by Hampton by Hilton. The building was purchased by Dominvs Group in October 2018 and planning was granted for a brand-new hotel scheme in the fourth quarter of 2018.

The building was formerly the four-star Arbor City Hotel and will see the 1960’s five-storey building transformed into a new 278-bedroom hotel, with meeting and events space, including a cinema room.

Jay Ahluwalia, director of Dominvs Group said: “We are thrilled with the continued momentum of this project. The fact that we have gone from strength to strength over the past year is

a testament to the strength of our core business and relationships with partners. “This 278 bedroom hotel sits right in the heart of London’s business district and is perfectly poised to welcome visitors back to the City as it recovers. We know this flagship development will add a great asset to the local area and Hilton are the perfect partners for this site.”

Hotelier & Hospitality Design

Dominvs Group, the London-based property developer and investment group, has announced the completion of the next stage of a flagship hotel development in Aldgate.


Flushed With Success

Hotelier & Hospitality Design

E 8

nhanced levels of hygiene have become the norm and nowhere more so that in hotels and hospitality venues. Investing in a higher standard of hygiene for the long term seems a logical move. Toto, the Japanese sanitaryware manufacturer has developed its Washlet - a shower or bidet toilet - than has now sold more than 50 million models over the last 40 years. So what are Washlet toilets and how do they benefit hotel customers? These are award winning toilets with integrated bidet features that gently and thoroughly clean the user with a precise and adjustable stream of warm water. Toto’s Washlets also have a raft of other functions including heated seat, warm air dryer, deodoriser, electrolysed water (naturally anti-bacterial) and remote control. All of this comes with a tornado flush and a special ceramic glaze for the toilet bowl. The goals are to

offer next level personal hygiene with total comfort. Toto’s Research and Development team in Japan is always working on improving its products and technologies to achieve the best-possible results. Unique functionalities with outstanding quality and exceptional design are all the essential qualities found in their products. These Toto Washlets are making their mark in the UK now and can be found in such prestige hotels as The Stafford Hotel, Great Scotland Yard Hotel, Prince Akatoki, The Berkeley, Claridge’s, Rosewood and many more in throughout Europe and globally.

Is the word ‘clean’ now the most important word in the hospitality industry? Since the Covid-19 outbreak, cleanliness has been at the forefront for those working in the hospitality industry, along with their guests, and the Kärcher system offers outstanding solutions for every requirement.

To keep guests happy, a regular and efficient cleaning routine is hugely important and the PDIR (Preventative, Daily, Interim and Restorative cleaning and maintenance) cleaning process is an excellent place to start.

Preventative cleaning

to extend service life, Kärcher’s compact scrubber dryer range thoroughly removes loosened dirt in a single pass leaving surfaces instantly dry, clean, and safe to prevent trips and falls. These push scrubber driers are easy to manouever in heavily furnished and highly frequented areas such as restaurants, shops and hotels and can be paired with Kärcher’s environmentally friendly FloorPro Cleaner RM 69 to effortlessly remove the most stubborn grease and mineral stains.

Intermediate cleaning Whilst maintenance cleaning helps to keep things in order, intermediate cleaning is always required to reduce the need for deep cleaning and to save time and costs.

Since hospitality venues re-opened for outdoor use on April 12th, the utilisation of gardens, terraces and even car parks became essential. Now that indoor use has resumed, the inevitable build-up of dirt trudged inside from the rise of al-fresco dining is noticeable. Preventative cleaning outdoors can reduce the build-up of dirt inside by two thirds. For courtyards and paths Kärcher’s walk-behind sweeper vacuums are perfect to target dirt from the source, sweeping through up to 300m2 with limited dust development.

It is vital to select the right method to minimise disruption to guests and to prevent down-times. For example, using excess water to clean the floors will put them out of access for long periods. To combat this using a powdered cleaning agent, which is worked into the carpet and then sucked up using a Kärcher upright brush vacuum cleaner, leaves the floor only slightly damp allowing it to be walked on soon after.

Going one step further, hospitality owners should consider protecting inside floors that are frequently walked on, such as entry ways and corridors to prevent permanent damange. Kärcher’s FloorPro Wipe Care RM 780 is a powerful cleaning agent for water-resitent floors, offering surface protection to make them more hardwearing.

During the national lockdowns and as businesses prepared to re-open their doors, many hotels and restaurants used this time to restore their floors to original condition as this process can put the area out of action for some time during operational hours. From polishing to stripping, a Kärcher scrubber dryer delivers clean and hygienic floors that sparkle like new. Kärcher’s FloorPro Intensive Deep Cleaner RM 752 can be used in any of the scrubber driers to intensively clean and powerfully remove care films, wax and polymer coatings, dirt and grease to start on a fresh slate.

Daily maintenance cleaning With Brits eager to get out of their homes after being locked down for over a year, the rise of staycations and the boom in hospitality bookings has put the hospitality and leisure sector to the test. Floors are a particular challenge to keep clean as food and drink spills are a regular occurrence and any dirt left can cause permanent damage. For daily cleaning

Restoring the original condition

When paired with the PDIR cleaning process, the Kärcher system offers innovative cleaning solutions to restaurants, hotels and shops looking to enhance the overall cleanliness and maintenance of their business to meet the current demand.

Hotelier & Hospitality Design

In the wake of Covid-19, cleaning processes have been under the microscope in the hospitality sector. One of the first thoughts for customers will be the cleanliness of their environment, whether that’s the toilets of a restaurant or the carpets of a hotel room. For example, research commissioned by P&G Professional found that 78% of hotel guests believe cleanliness is the most important factor affecting the choice of where to stay.


Veneered doors - Loved for millennia, re-imagined for tomorrow Decorative wood veneers can trace their ancestry back thousands of years to early Egyptian times and in more recent centuries, the use of real wood veneers for interior doors have become synonymous with quality and their connection with the natural environment.


owever, mother nature does have limitations, so when it comes to 21st century living, the desire to push boundaries in design can sometimes be curtailed either by the range of available veneers or by how sustainable they are. Now a new era of design freedom has emerged, with the almost unlimited Naturdor Range from Vicaima, re-imagining interior veneered doors for tomorrow. With the introduction of Vicaima’s new Naturdor brochure, a vast array of real wood veneered door options has been revealed. Presenting specifiers, developers and designers with an unrivalled choice of grain configurations and tonal possibilities, together with textural feel and surface sheen options. If this were not enough, Vicaima have also expanded their ever-popular stained veneers and image enhanced veneer technology, creating an almost limitless array of opportunities for interiors, whether commercial or residential. Traditionalists will enjoy the extensive selection of veneers, available in both Crown Cut and Quarter Cut options, together with an optional deep textured finish on selected veneers where desired. These can be further enhanced with the addition of either face grooves or decorative inlays to give that finishing touch and a sense of individuality.

Hotelier & Hospitality Design

However, for those looking for fresh inspiration, Vicaima have extended the selection of stained and image enhanced veneers with two new ranges in particular. Naturdor Stained Extra builds upon the fashionable Exclusive EX70 collection, with a vertical or horizontal quarter cut stained Ash veneer in 3 contemporary matt shades: Warm Umber, Dark Taupe and Charcoal Brown. These doors can also include an optional V shaped decorative groove, finished in a complementary tone. For the more adventurous, Naturdor Vision offers a welcome







and inventive spectrum from light to dark, for rooms and spaces where openings offer a focal point and comforting interaction with their surroundings; whether for living or working. Vision presents light and contemporary tonal signals typified by Fine Sand or Fresh Bamboo. Alternatively, for those seeking darker and more luxurious colour combinations, finishes such as Rich Mocha and Aged Walnut offer the perfect solution. CY



These inspiring veneer ideas and much more besides can all be seen in the New Vicaima Naturdor Range Brochure. Presenting contemporary design, quality manufacture and outstanding performance, all with the environmental peace of mind that comes with a fully certified FSC product. For further details download your copy today or visit the Vicaima website contact or Tel: +44 (0) 1793 532333

The need for an omnichannel approach in the post-pandemic hospitality industry

By Dean Farley, Global Business Development Manager - Travel & Hospitality - GSV @ Worldline


he hospitality and travel sector has experienced one of the largest hits from the pandemic and although the pent-up demand for travel is likely to kick in as vaccinations continue to be rolled out, the ‘staycation’ trend, along with hygiene and social distancing will remain for years to come.

Hotelier & Hospitality Design

Therefore, the hospitality sector needs to be doing everything it can to streamline and drive efficiencies, and payments play a significant role. Increased digitalisation of the tourism and hospitality industry


Tourism and hospitality is already a highly digitised industry, with the vast majority of bookings now completed online. Additionally, the pandemic has accelerated the use of digital check-ins via kiosks or mobile apps and alternative payment methods

(APMs), as they benefit from providing a hygienic, contact-free and efficient service. Digitalisation does not stop there, however. An individual leaves hundreds of data points during their time in a hotel, and these can be utilised to make changes, large or small, that drive profits. A modern payments system is again integral here, as it gives the ability to link data from other sections of the business directly to the company’s bottom line. Adopting an omnichannel approach to accelerate customer experiences Following the trends that have emerged during the pandemic, there is a growing need for merchants to create a new, omnichannel experience to better leverage customer experiences and create a single point of contact for all payment and integration services.

The latest payments solutions on the market today offer a range of cloud-based payment capabilities, seamlessly integrated into the hotel’s property management system (PMS). And thanks to tokenisation, such technology responds to all omnichannel requirements of a hotel, ultimately creating a unique customer experience for their guests. Travel and hospitality have already taken great strides in digitisation, and while the next few years will continue to provide challenges, they should be building upon the structures that are already there, particularly around payments, to ensure that they keep up with the wave of digitisation sweeping other industries. To learn more, visit:


Sanitising just got Sexy! Introducing Vycel Electrostatic Sprayer; the cleaning system treatment the hospitality industry deserves

Hotels, Restaurants and events spaces can now enjoy TOTAL sanitisation in JUST five minutes...


With the hospitality industry opening up and businesses under pressure to recoup lost profits during the ongoing threat of the pandemic, the need for fast, seamless sanitisation of workspaces has never been greater. Enter VYCEL; a brand-new Electrostatic Sprayer which utilises the latest technology to provide a quick, safe and cost-effective way of protecting customers and staff from the infections spread by viruses and bacteria – from just £3 per day!

This next-gen cleaning innovation creates a fine mist that simultaneously disinfects surfaces AND cleans the air it passes through. Vycel Daily Sanitiser’s fine mist evenly coats and sanitises 100% of surface areas, while killing 99.99% of virus and bacteria in just 30 seconds. Lightweight, compact and cordless battery powered, the Vycel Sprayer delivers an impressive 1.6 billion particles of cleaning solution every minute and the built-in high-performance pump can project mist up to 2 metres across a room.

4 litre offering a fluid run time of 40 minutes

Electrostatic charged mist wraps surfaces for full coverage

High performance pump sprays up to 2 metre

75% quicker than traditional cleaning methods

Uses 75% less cleaning chemical solution than industry standard - making it safer for regular use between appointments

Delivers 16 billion particles every 10 minutes

Positive Virus Protection

Easy tank removal and refill

Illuminated battery status indicator

Compact form for use in confined spaces

Comfort grip handle

3+ hour battery run time

“With the hospitality industry contributing billions to the economy annually, it’s critical we help support operators that have been hit hard by the pandemic. Protecting clients and staff from viruses has never been more important, and thanks to their strict deep cleaning regimes, many salons and spas are cleaner than hospitals. We are proud to support the reopening of the hospitality industry by reducing cleaning time without compromising on effectiveness. Venues can completely sanitise their premises for less than £3 per day using Vycel’s sophisticated technology.” Ken Parker, CEO.

Hotelier & Hospitality Design

Check out the lastest VYCEL film here:


Increase the footfall in your establishment with a striking, commercial grade shading solution. With an extensive product range, Indigo Awnings offer practical, quality solutions for any outdoor area to combat the great British weather, all at a very competitive price. Providing unrivalled and professional expert advice from concept through to completion with all installations completed by our expert fitting teams.

INDIGO AWNINGS OFFER: // GIANT PARASOLS // FIXED STRUCTURES // COMMERCIAL AWNINGS // SCREENING // LIGHTING ACCESSORIES // HEATING ACCESSORIES Invest in an outdoor space to increase your profit, all year round By creating usable all year round spaces from under-utilised areas, businesses can increase their capability dramatically as well as improving their kerb or garden appeal. Put simply, an investment in outdoor space is the equivalent to creating money from fresh air.

01352 751889




Creative spaces Custom branded products by Indigo Awnings not only look aesthetically attractive, they also serve to drive revenue by making it easier for customers to find your business. Crafted from the highest-quality materials, all our products are fully customisable and built to your required specification.


New Hotels Sector Video Security Trends Report by Ava Security provides detailed insight into how video surveillance systems are being adapted for COVID Safety


otels’ existing video monitoring systems are already being used in 40% of UK, US, Sweden and Norway-based hotels to cover reception areas to help ensure proper procedures are being followed to reduce the risk of COVID-19 transmission. This was just one finding uncovered in the 11-page Ava Security Hospitality Sector Video Security Trends Report 2021, published this month.

New COVID Safe requirements accelerate adoption of video analytics Hotels have been turning to video analytics to help reduce the risk of COVID-19 transmission as they prepare for further easing of lockdown next month. Nearly a quarter (24%) of the sector’s decision-makers were already using their existing video systems for people counting, including room occupancy level monitoring. A further 26% planned to deploy this capability within the next 12 months. Nearly a quarter (24%) had already configured their video security systems to report people density levels in reception areas, bars, lounges, and vestibules where guests are likely to congregate. An additional 30% said they were planning to add this capability over the next 12 months. The use of behavioural analytics to augment video security systems will enjoy a boost in adoption as hoteliers look to use them to monitor adherence with one-way systems (for moving around hotels), maskwearing in public areas. Today, 24% of hotels have behavioural analytics in use but a further 30% plan to adopt it in the next 12 months.

Hotelier & Hospitality Design

Noise or audio analytics is also set to be deployed more extensively in hotels. Today, 22% use some audio analytics to pick up breaking glass, screaming and other pre-defined sounds. However, a further quarter (26%) of hospitality sector respondents anticipated deploying this in the next 12 months.


Appetite for IT Cloud migration extends to VSaaS demand A quarter (24%) of the hospitality sector recorded receipt of additional budget to accelerate the migration of more IT applications into the Cloud. Linked to this, 22% of hotel group’s security decision-makers were already actively considering ‘moving to a cloud-based video surveillance system (sometimes called VSaaS).’ Over half (52%) considered VSaaS adoption ‘Net High Priority’ (either High Priority or Somewhat a Priority). A further 22% were actively considering upgrading from an existing analogue-based CCTV system to an IP video

system. A further 16% planned to purchase new security cameras to gain access to additional video analytics capabilities.

Making hotels COVID Safe has accelerated video system improvements The Ava Security Hospitality Sector Video Security Trends Report 2021 provides a wealth of data and insight linked to how Operations, Facilities Management, Security and IT directors and managers within hotels and other hospitality venues in the US, Norway, Sweden and the UK, are adapting their video security systems in the wake of the pandemic. Vegard Aas, Head of Online Business at Ava Security, commented: “Despite the severe reduction of bookings over the last year, hotels have continued to find new money for improving video security systems as part of a suite of process and system changes which they are green-lighting to reassure potential guests of their venues’ COVID safety readiness.” “The hospitality market is clearly determined to begin recovering its losses as pandemic restrictions are lifted around the US and Europe. There are already stories of hotel rooms in some popular destinations being hard to come by, as most Europeans hold off on planning foreign travel until later in the summer due to lingering uncertainties linked to vaccination levels and the impact of new variants.” You can download the full report free by going here


outdoor furniture


Rustic Vintage Style Furniture


Shipston Armchair Black Non Wood Slats Trade Price £48.00

Truro Range

2.1m Parasol Range Of Colours Trade Price £52.50

Eden Furniture has a massive selection of Indoor, Outdoor & Poolside Furniture. Our Harrogate and Truro Ranges have become increasingly popular with their rustic and rural charms. The Harrogate Range is available in dining and bar height with complimentary stools and benches. The Truro Range is also in dining and bar height with dining stools and benches. Both ranges are made to order so almost any size is achievable.

Malang Armchair Dark Brown Weave Trade Price £67.50

Salcombe Armchair Anthracite Rope Trade Price £75.00

Boheme Armchair Range Of Colours Trade Price £42.00


Call: 01527 519580 E: Warehouse & Showroom Unit 16 Padgets Lane, South Moons Moat, Redditch, Worcs B98 0RA



BETTE BATHS SELECTED BY NOBU HOTEL LONDON PORTMAN SQUARE The new Nobu Hotel London Portman Square selected Bette glazed titanium-steel baths for its luxurious bathrooms.

Hotelier & Hospitality Design



ocated in the heart of central London’s vibrant Marylebone area, the new luxury lifestyle hotel features 249 rooms, a signature Nobu Restaurant and Nobu Bar with an all-year-round terrace, plus a gym and wellness facilities. The common spaces in the hotel have been beautifully conceptualised by London based architecture and interior design firm, David Collins Studio, and the rooms and suites have been designed by Make Architects.

Bette Baths Bette provided three different bath styles for the hotel: the freestanding BetteStarlet Oval Silhouette, the BetteOcean shower bath and the double-ended BetteStarlet fitted bath, all made from its luxurious, durable and hygienic glazed titanium-steel. The BetteStarlet Oval Silhouette baths have been used in the hotel’s suites. The luxurious freestanding baths are comfortable for two to

bathe together and come in five sizes from 1500 x 80mm to 1950 x 950mm. Also, providing a relaxing, comfortable bath that is perfect for two, the fitted BetteStarlet baths have a contemporary, oval shape, come with a central waste and in 12 sizes from 1500 x 800mm to 1850 x 850mm. The BetteOcean bath is perfect for use as a shower bath. It features

and matt finishes. Made from natural raw materials, they are completely recyclable and verified to the Environmental Product Declaration (EPD) as per ISO 14025 and to LEED (Leadership in Energy and Environmental Design).

Bette baths, shower trays and basins come with a thirty year warranty, are easy to clean and available in over 400 colours, including gloss

For further information on Bette see or telephone 0844 800 0547.

Hotelier & Hospitality Design

steep sides at the foot end, for more standing room when showering, and a comfortable sloping back rest at the other end, for relaxed bathing. The bath has a central waste and comes in 12 sizes from 1500 x 700mm to 1800 x 800mm.


EAT. DRINK. SLEEP August 2021


The UK & Ireland’s largest network of independent janitorial and cleaning distributors launches its 2021 Christmas Supplies Catalogue

Hotelier & Hospitality Design

Jangro is getting into the festive spirit by launching its annual Christmas Supplies Catalogue. With the government’s roadmap setting out an end to restrictions long before December, Christmas 2021 is set to be busier than ever, with many companies, organisations, and families and friends, intending to make up for last year with festive celebrations and parties throughout the season.


Early planning is essential for professional catering and hospitality businesses and Jangro’s new 2021 Christmas Supplies Catalogue is bursting with everything they need to get prepared. It contains festive must-haves, including party hats, streamers, balloons, party poppers, and matching tableware in a range of festive colour coordinating schemes.

Once again, Jangro is delighted to be supplying the Tom Smith range of catering crackers, tableware, and partyware. This brand combines social and environmental sustainability with on-trend designs to bring every Christmas table to life. The Tom Smith crackers are made from recycled board, are fully recyclable, and are completely free from glitter and plastic – including the contents. What’s more, for every case sold, £2.00 is donated to The Trussell Trust. This worthy charity supports a nationwide network of food banks to provide emergency food and care to people locked in poverty, and campaigns for change to end the need for food banks in the UK. Jo Gilliard, CEO of Jangro, comments, ‘December 2020 held little cheer for the hospitality industry, but demand this year is set to be

higher than ever. Whilst it might feel early to crack out the tinsel and order those Christmas supplies, it really isn’t. Failing to prepare in good time will undoubtedly add pressure to an already stressful period, whilst those who plan their celebrations now will reap the benefits. ‘After all the restrictions on socialising last Christmas, people really deserve to celebrate properly this year. Our new 2021 Christmas Supplies Catalogue has everything to help them do this.’ Available to view online, or as a hard copy from local distributors, the catalogue caters for a wide choice of budgets, with standard, superior, finest, premium and luxury collections available. For more information, or to order a free copy visit or call 01204 795 955.

Global Interdisciplinary Architectural Firm, Hart Howerton, Launches Debut Lighting Collection in Partnership with Remains Lighting • •

The Presidio Collection includes three distinct product lines The concepts are a tribute to heritage and craftsmanship


lobal interdisciplinary architectural firm, Hart Howerton, has launched its debut lighting collection in partnership with celebrated artisan and custom lighting specialists, Remains Lighting. The Presidio Collection includes three distinct product lines and is a tribute to heritage, celebrating natural forms, organic materials and skilled craftsmanship in a luxury context.

Hart Howerton Partner, David Rau, who was the lead designer on the project commented: “Our goal was to tell a story inspired by Arcadian design: natural, organic, local, handmade, fair and just. Nothing synthetic, very little machining, simple, efficient, resilient. This new line of fixtures - with its indeterminate sense of history and an earthly attraction - was the happy result.” The collection includes three distinct product lines, all inspired by traditional miners’ lanterns. The bespoke forms are handcrafted from heavy gauge brass, solid metal castings and frosted glass hurricanes, providing style as well as an intentional function. For example, the Presidio Table Lamp is designed to be portable. Options are available for openair environments, damp locations (such as porches and bathrooms) as well as dry, indoor locations. Presidio The eponymous Presidio line centers around a modern take on the primitive form of a miners’ lantern, with a heavy gauge brass, solid metal castings, a swooping hand-formed reflector and a frosted glass lens. It is a heady mix of elegance and industrial strength, where light interplays across organic materials and nods to the elemental warmth of an open flame. The line includes a table lamp, sconce and two sizes of pendant. The table lantern features a freestanding functional switch which forms part of the product

presentation. Meanwhile, the Presidio Chandelier continues in the same style, displaying a choice of either nine or 15 lantern bodies on a rolled iron ring, creating a commanding presence suitable for grand-scale spaces ranging from urban lofts to rustic lodges. Sutro The Sutro Lantern is as hard wearing as it is elegant, made from solid cast brass and hand-formed brass sheet connected with copper rivets and a blown frosted glass lens. The fixtures are highly versatile and while the design is skillfully simple, the use of materials and the sensuous shape makes them a statement feature. The line features two lantern variations. The Sutro Pier Lantern is designed to be fixed in place, making it equally at home on a stone wall, flanking a stairway or on a gate pier. The Sutro Lantern follows the same style but is designed as a side lamp complete with a brass toggle switch. Union The Union fixtures are named after Union Square. The moniker is a reference to both Hart Howerton and Remains Lighting’s shared New York heritage and will feature a statement pendant light, again made from solid cast brass and hand-formed brass sheet, complete with a blown frosted glass lens on two lamp heads. Each fixture is available in a choice of finishes including dark iron, weathered brass, polished nickel or polished brass.

Remains Lighting’s David Calligeros said: “The fixtures are an illustration of how architecture, lighting and interior design can work together to enhance the experience of a space. By bringing together contemporary style, historic inspiration and hand crafted, organic materials, the result is a collection of light fixtures that not only make an aesthetic statement but that also enhance the effect of the light itself on the environment.” The Remains Lighting by Hart Howerton collection is available from Remains, either through their showrooms or online. For further information please visit:

Hotelier & Hospitality Design

The two firms, both of whom have headquarters in New York, (Hart Howerton also has an office in San Francisco) have a long history of working together on commercial and residential projects around the world and were inspired to create the capsule lighting collection following a collaboration in Austin, Texas.


Earth and Sun


400 ml - 13.5 Fl.oz

Refillable and traceable eco-friendly dispenser. A clean, safe, fast & easy solution with reduced environment impact.

Former Footballer David MacKinnon Appointed MD at ZLX Ltd to provide Business Support to the Hospitality Sector Glasgow born David MacKinnon - the gritty defender who played for Glasgow Rangers, Arsenal, Kilmarnock and Partick Thistle, has been appointed Managing Director at ZLX Business Services with a brief to provide business support to the hospitality industry. hospitality and events sector who, through ZLX, have gained sizable cash returns through successful R&D claims. As the industry comes out of the incredible pressures experienced through Covid, I’m sure many more will benefit.

With his reputation growing, MacKinnon was head hunted to become Operations Director and shareholder at Scotland’s largest independent licensed retailer - Pub. com, formerly Eagle Taverns, which had a portfolio of 45 pubs, hotels and nightclubs. During his tenure, MacKinnon was responsible for the improved performance and profitability of the company which led to a successful sale to Pubmaster in 2002.

“In my new role as MD of ZLX I will be able to help more businesses in a sector that I not only care very much about but also is vital to the wellbeing of our economy.”

MacKinnon first consulted for fast growing company ZLX- leaders in government backed research and development tax claims, during the pandemic when CEO Stephen McCallion identified in him a dynamic and experienced business expert who could take the company to the next level. MacKinnon explains: “Although Research and development returns sound rather mundane after the excitement and passion of football and the hospitality sector, in practice the ZLX business model guides business owners or senior executives around the little understood and underutilised government scheme set up to encourage innovation and business developments that can lead to growth. Over the last 18 months in particular, this has proven to be a lifeline to the

“The sixteen years I spent in the hospitality industry were some of the happiest of my career. It is made up of good people with real passion, the same passion that you experience in football.

Stephen McCallion added: “We are delighted to have David on board. His expertise will be invaluable in showing the hospitality sector how R&D can play a major role in its business planning and success.” ZLX has recently moved into a new Glasgow Head Office and will shortly be opening a second office in London, which MacKinnon will oversee.

Hotelier & Hospitality Design


ince hanging up his boots, MacKinnon forged an illustrious business career in hospitality initially in licensed retailing at Bass PLC where he developed an expertise across all aspects of the licensed trade across food, drink and venues. During his 12 years at the company, he was involved in the roll out and development of several high street brands including O’Neills, All Bar One, and J&R Tennent - the first airside pub and restaurant at Glasgow Airport.


Lighting Advice for the Hospitality Industry Invest in Quality, Environment-Friendly Lighting

Hotelier & Hospitality Design

Industville offer a huge range of stylish lighting solutions and their friendly team have a vast amount of experience working on commercial projects from small coffee shops to large hotels. Looking at lighting design as part of the bigger picture, they understand that interiors play a vital role in improving the customer experience and that lighting is an important consideration within this. With many factors to consider, Marketa Rypacek, MD, at Industville shares her expert advice;


Your lighting should reflect your brand story and hence you will want to use lighting made from the highest quality materials. Not only will this enhance the overall atmosphere, but it can also improve perceptions of your brand, giving it individual flair. At Industville our lights are handcrafted and made from natural and recycled materials such as pure brass and copper. Investing in quality also means the lights will last longer and with energy consumption levels likely to be high in hotels, bars and restaurants, this is something to bear in mind. Industville bulbs utilise eco-friendly, cost-effective LED technology making them both practical and stylish. Choose a Style that tells your brand story From the moment guests walk through your door to the reception or entrance, they notice various aspects that contribute towards shaping their all-important first impression; therefore, your choice of lighting can significantly affect the way they view your establishment. The key here is to maintain the brand concept of your hotel, bar or restaurant. Lighting should be used to create a luxurious and welcoming feel, resulting in a place your customers will want to spend time in and return to. To achieve this, lighting should be approached in a layered manner. This ensures all the architectural and design features of the room are highlighted, from ceiling to floor. Embrace the whole range of lighting sources available from pendant lights, recessed lights and wall lights, to track lighting, lamps and spot lighting. I advise customers to vary the lighting in a room to create little pockets and pools of light. Accent lighting can then be used to highlight a piece of artwork, plants or architectural features in the room. At Industville, our exclusive finishes are available in an array of lighting options, making it easy to mix and match different lights to create a layered yet coordinated scheme throughout your space. And with our own manufacturing facilities, we can also offer a range of bespoke services to make your project really unique.

Ensure Outdoor Areas are Well-Lit Outdoor spaces now hold the same design opportunities as interiors and having the correct lighting is vital to making the most of any outdoor space. Not only should lights be stylish, but they also need to be functional and can even be used to create different zones depending on what the area is to be used for. Lighting plays a key part in ensuring an outside space comes together and can really take a design to the next level. When used in the right way, lighting can be used to make stylish, thoughtfully designed spaces, creating just the desired atmosphere whether it is for an informal alfresco lunch or a chic, bustling outdoor cocktail bar. Thanks to technological advances, IP65 rated outdoor lighting designs are available in a wide range of finishes, fittings, and styles, meaning there is an outdoor lighting option to suit any outdoor space from modern, state-of-the-art hotel terraces to brick, wood, or traditional gardens. Marketa Rypacek Managing Director, Industville Ltd

Hotelier & Hospitality Design

020 7971 7871 |


Brilliant interactive display with Smooth Touch

B line touch monitor *Available on specific models


Why upgrade to DispenserONE®? • 3,000 to 25,000 doses between refills • Motor-powered pump for ultra-reliable dosing • Mains power or rechargeable battery delivers continuous touch-free dispensing • Smartphone app facilitates maintenance • Unlock advertising revenue with 17” screen model

Sanitizer dripping from a grubby pelican pump - surely your guests deserve better than that? It’s time to upgrade to DispenserONE®, the sanitizer system that says “We care”

• Robust metal housing - smart, professional and permanent

Dedicated systems for:

• Customizable with your corporate colours and logo

• Kitchens • Bars • Toilets • Stairwells • Lifts

• Lobbies • Reception areas • Restaurants • Conference rooms • Gyms • Spas

Recycled Furniture

Over 3




 100% recycled plastic  Eco-friendly  25 year guarantee  Lasts 5x longer than timber

 Will not rot or splinter  Zero maintenance  Bulk savings  Free delivery

oF ar!


dF lS rom Landfl


Optimise Your Outdoor Areas For The Staycation Boom With 100% Recycled Plastic Furniture

les ott

P llion lastic B Mi

Call Us Today 0800 1777 052 Or Visit

Hotelier & Hospitality Design



GOJO IndustriesEurope Ltd joins Disneyland® Paris as its hand sanitiser partner. Skin health and hygiene specialist, GOJO Industries-Europe Ltd, is proud to be contributing to the enhanced health and safety at Disneyland Paris. The two companies have agreed a long-term partnership, in which PURELL® becomes the official hand sanitiser across the resort for daily use by guests and cast members.

Since the first reopening of Disneyland Paris in 2020, almost 2,000 PURELL hand sanitising dispensers and stands have been installed, helping to protect guests and enabling them to enjoy the magic of Disney with additional peace of mind. Dermatologically tested, PURELL Advanced Hygienic Hand Rub’s scientifically advanced formulation has been proven to maintain skin health, whilst killing 99.99% of the most common germs that may be harmful. Many PURELL products provided at the resort are manufactured locally, at GOJO Industries-Europe Ltd facility in Croissy-Beaubourg, 20 kilometres away from Disneyland Paris. Erik Zimmer, General Manager of GOJO Industries-Europe, comments, ‘Our alliance is a perfect match – after all, experiencing the magic of Disneyland involves ensuring staff and visitors are safe and happy.’ ‘Protective and pleasant to use, PURELL products have been trusted for decades to care for skin and eliminate germs safely and effectively.’

‘We are proud to supply a quality product, which enables everyone at Disneyland Paris to have fun with confidence.’ ‘All of us at Disneyland Paris are excited to see our guests back at the resort soon,’ said Laure Albouy, Vice President for Business Strategy and Integration at Disneyland Paris. ‘The health and safety of our Cast Members and Guests remain our top priority, and our decision to make PURELL hand-sanitisers widely available throughout our resort is an integral part of this continued commitment.’ The addition of PURELL hand sanitisers is one of the numerous measures Disneyland Paris has taken to promote health and safety, including a limited number of entries to its Parks each day to ensure physical distancing and enhanced cleaning measures. All visitors aged 6 years and over, Cast Members and service providers are also required to wear a mask. For more information, call +44 (0)1908 588444, email or visit

Artificial plants & trees for businesses At Just Artificial, we work with interior designers, decorators, set dressers, architects and more to set your premises apart from the rest. Our artificial plants, flowers and trees are highly realistic to look and touch, as well as being durable and attractive. | 01524 858888 |

Fire Retardant products and UV resistant outdoor product ranges now in stock!

SMARTair® from Mul-T-Lock benefits UK staycation market With foreign travel remaining uncertain amidst the COVID-19 pandemic, the UK staycation market is set to boom.


ith foreign travel remaining uncertain amidst the COVID-19 pandemic, the UK staycation market is set to boom. In fact, new research has found that 83% of British travellers would prefer to holiday in the UK rather than travel abroad this year , bringing a muchneeded boost to the country’s hospitality sector. This coupled with Brexit, rising costs of oversea travel and the fact that people are thinking more about their carbon footprint, means that many investors have been taking advantage of the thriving UK holiday market. In today’s landscape where reduced touch-points and low operating costs are nothing short of paramount, security expert Mul-T-Lock is offering a tailored access control solution to all hotel, holiday park and short-break property owners. SMARTair® is a modular and fully scalable access control system that offers an intelligent, yet simple, step up from keys. For hotels and home rental properties in particular, SMARTair® will replace inconvenient keys with a wireless locking system operated by smartcards and even smartphones when used in conjunction with Mul-T-Lock’s Openow™ app.

Hotelier & Hospitality Design

With so many businesses in the leisure and tourism industry needing to cut operational costs and provide a safe and hygienic service to customers, SMARTair® does away with the need for manned receptions and touchscreens by putting the onus of checking in right in guests’ hands, with security still being closely monitored and operated by system managers.


With SMARTair®, lost cards can be cancelled, and replacement cards reprogrammed for increased guest security. The system can be tailored to meet each building’s needs and can be reprogrammed using the latest in access control management software as those needs evolve, without having to replace any physical locking systems – making it a cost effective and straightforward solution for all holiday properties. With no hardwiring, the system can be installed at low cost with minimal disruption to a business. Designated system managers can also monitor

and control access rights – allowing guests access when needed and revoking access once they check-out. The SMARTair® product portfolio also includes energy saving devices for mounting on guest room walls and inroom safes. By utilising the Openow™ app, business owners, facilities managers and security administrators can instantly send, revoke or update virtual keys from the designated SMARTair® software or web browser allowing guests to access properties and rooms via their smartphone. System managers can be anywhere in the world when controlling access rights, making the whole process more convenient and secure for everyone. This also significantly reduces whole life costing, as it removes the need to replace key cards when they are lost or accidently taken home by guests. An added bonus, Openow™ makes it easy for business owners to organise virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If they have virtual keys from multiple sites or premises, Openow™ easily handles those too, with no time wasted wondering where key cards were left and no more appointments to pick them up or have them revalidated.

Mul-T-Lock’s SMARTair® system with Openow™ app is the perfect solution for hotels and holiday parks with a high volume of visitors and subcontractors. It is built for businesses where third-party contractors are always on-site, hospitality venues that offer rooms for hire, and boutique hotels or home rental with no manned receptions. To learn more about Mul-T-Lock’s SMARTair® access control system and Openow™ app, please call 01902 364200, email or visit

Top tips for a safe and healthy summer

While holidays are a time to leave your worries behind, don’t forget to still apply all of the good hygiene advice that you have learned over the past 18 months: wash your hands frequently and dry them with single use towels; sanitise your hands after touching items such as door handles, stair rails and restaurant menus; keep your distance; wear a mask in crowded places; and try to stick to venues that are well ventilated. If you are planning to travel by plane then you need to be extra vigilant: wear your mask at all times unless you are eating or drinking; use hand sanitiser to wipe down tables and surfaces and if you visit the washrooms then wash your hands thoroughly and dry them with the paper towels provided. Indeed, whether you are travelling by plane, boat or train this summer, be sure to adopt the new travel etiquette to ensure that everyone arrives safely at their destination. Use hand sanitiser frequently and on surfaces in public areas and keep a packet of tissues handy in your luggage – you never know when you might need them. Experts advise that the post-Covid world is going to be different than before. Hygiene and safety remain a top priority and we will all need to get used to the new normal and be prepared. For bars and restaurants of course hygiene has always been a top priority – from kitchens and food preparation areas through to restaurants and washrooms. But remember, frequent hand washing and drying is not just for chefs and waiting staff. We, the customers also have a responsibility to follow the rules of eating out in order to keep everyone safe. Remember: mask, hand hygiene, sanitiser and paper tissue after touching everything from pepper pots to portable payment machines. While frequent handwashing has already become the norm for most of us a recent study from the University of Leeds has found that the way in which we dry our hands after washing them can also have a significant impact on the spread of viruses beyond the washroom. It recommended drying hands with paper towels as this resulted in the lowest levels of virus contamination found on hands and clothing.

Whatever your holiday plans this summer, you can find a wealth of useful information and expert presentations here. So be sure to pack your best hygiene practices and ensure a safe and healthy break for you and your family. And do not forgot to enjoy!

Hotelier & Hospitality Design

Whether you are planning a vacation or a staycation, be sure to practice sound holiday hygiene

Summer is finally here. Tourist spots are opening up and the school year is drawing to a close. Whether you are venturing abroad or holidaying in your own country, you are likely to be out and about much more than you have been all year – visiting parks, beaches and restaurants – and that means you need to take steps to keep you and your family safe.




















The fact of the matter is mattesses are a nightmare to recycle. They may contain valuable materials worth reclaiming, but the time, expense and complexity of processing is high. What if there was a better way. Better for us, better for you and your customers and better for the planet?

For a good night & a better tomorrow






To find out how we can help with your end-of-life mattress policy contact us at or call 023 808 66111 LAUNCHING SUMMER 2021


Restore the Rhythm Music is a power, Music is a gift. Music stops the clock, it’s a change, a shift. Whether it’s up front and live. In the background inside. The music had been silenced but now it’s time to revive. It keeps you going on a long day. It can be the centre of your short day. It can fill that gap when there is nothing… more to say. Whether you’re the butchers, the bakers or the future innovators. If music is a drive. Makes you want to strive. Then surely, music helps bring your business to life.

Music could help your business get back to its best.

0800 0868 801

Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.