CCTV Policy

CCTV Policy

1|Page

DATE REVIEW DATE

November 2025 November 2026

Owner Version Number: Working Date:

Director of IT Ver02 14/03/2023

9ine Consultants review: Type of Policy: Authorised by Exec: Authorised by Board: Effective date of Policy: Circulation:

EXEC 05/11/2025 N/A November 2025 Internal, External

CONTENTS INTRODUCTION......................................................................................................... 3 PURPOSE ................................................................................................................... 4 CCTV DESIGN AND OPERATIONAL USE .................................................................. 5 USERNAME AND IP ADDRESSES FOR CCTV ............................................................. 5 VIEWING AND STORING OF IMAGES....................................................................... 5 RETENTION ................................................................................................................ 7 MAINTENANCE OF THE SYSTEM ............................................................................... 7 BREACHES OF POLICY.............................................................................................. 8 STAFF GUIDANCE AND TRAINING ........................................................................... 8 REVIEW OF POLICY................................................................................................... 8 APPENDIX 1: CCTV CONTRACTOR DETAILS ............................................................ 9 APPENDIX 2: LOCATION OF CCTV CAMERAS .......................................................11

INTRODUCTION 1.1

Jumeirah English Speaking School (‘JESS’ and/or the ‘School’) is required to adhere to the UAE Personal Data Protection Laws (PDPL) with respect to all information or data held about students, employees and visitors including any data captured on closed circuit television (CCTV).

1.2

JESS uses CCTV images to provide a safe and secure environment for students, staff and visitors and to protect school property. CCTV operates both at JESS Jumeirah and JESS Arabian Ranches.

1.3

The purpose of this policy is to regulate the management, operation and use of CCTV systems at JESS.

1.4

The Policy is intended to ensure that JESS operates the CCTV system in compliance with UAE Data Protection Laws and the UAE Security Industry Regulatory Authority (SIRA) any other relevant legislation.

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PURPOSE 2.1

This policy applies to all staff, students and visitors at JESS Jumeirah and JESS Arabian Ranches.

2.2

JESS has installed the CCTV system to: 2.2.1

Increase personal safety of students, staff, parents and visitors;

2.2.2

Protect the school buildings and property;

2.2.3

Assist in the prevention and detection of misconduct towards the School;

2.2.4

Assist with the identification of actions that might result in disciplinary proceedings against students, staff or visitors;

2.2.5

Assist in the management and monitoring of School facilities including the investigation of accidents;

2.2.6

As a means of assistance to staff in case of emergency situations.

This list is not exhaustive and other purposes may be or become relevant.

2.3

The School considers the use of CCTV to be in our legitimate interest to protect property and to maintain the safety of individuals.

2.4

The system comprises cameras installed within School buildings, grounds and perimeters. The location and type of each camera is held in the CCTV Maintenance Service Report Folder and outlined in Appendices 1 and 2. The camera locations were determined by risk assessment High, Medium, Low level risk with the assistance of historical data and incident reports.

2.5

The CCTV systems are owned and operated by the School. The Director of IT has overall responsibility for the CCTV systems. The Network Manager is responsible for the day to day maintenance of the CCTV systems.

2.6

The servers which support the cameras and record the images captured are kept in a secure location in Data Centre 1 (located in AR Reception). JESS understands that all systems, information, documents, and recordings obtained and used as data is protected by the PDPL. The viewing and copying of the images will be strictly controlled. Provision of images to external agencies will only be provided in line with section 4 below.

2.7

The images captured by cameras are recorded continuously. The cameras are not used to record sound but are in operation 24 hours a day, 365 days a year. Images Page 4 of 16

can be viewed when there has been a specific event and in line with the guidance in section 4.

CCTV DESIGN AND OPERATIONAL USE 3.1

All exterior cameras have been directed where they will not focus on private homes, gardens and other areas of private property. The positioning was checked on installation. Cameras are fixed and cannot be moved.

3.2

Signage has been placed in a prominent area adjacent to all surveillance zones.

USERNAME AND IP ADDRESSES FOR CCTV 4.1

The username and IP addresses for all CCTV cameras and devices are held by the Director of IT for safekeeping. The Director of IT can authorise the Network Manager to access the usernames and IP addresses if they are not available to attend to an emergency.

4.2

The username and IP addresses are held in a confidential locked file that only the Director of IT and Network Manager can access.

VIEWING AND STORING OF IMAGES 5.1

The following members of staff are authorised to view images captured by the CCTV system: 5.1.1

the Director;

5.1.2

the Director of IT

5.1.3

the Designated Safeguarding Lead (‘DSL’) for each School. The DSL has the authority to delegate the viewing responsibility to the Designated Safeguarding Officer (‘DSO’) if the DSL is not available.

5.1.4

the Network Manager, for maintenance purposes only;

5.1.5

permanent members of the School Security Team (access to perimeter and gate cameras only);

5.1.6

External CCTV providers (engineers for the purpose of maintenance) only on site, no remote access will be granted;

5.1.7

Any other staff as required to assist in the identification of students or visitors following an incident.

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5.2

Permanent Security Personnel will view live images of the system at all times while the School is open. Temporary Security staff are not permitted entry into the CCTV control room.

5.3

Images from the monitored CCTV systems can only be viewed in: 5.3.1

Data Centre 1 (located in Arabian Ranches Reception);

5.3.2

Data Centre 2 (located in Jumeirah Library);

5.3.3

the Directors Meeting Room (Arabian Ranches).

5.3.4

the Jumeirah Board Room.

5.4

Viewing of monitored CCTV images will only take place in the above restricted areas to which other employees will not have access while viewing is occurring.

5.5

Images from the unmonitored CCTV can only be viewed directly from the recorder which is attached to that camera.

5.6

Viewing of unmonitored CCTV images will only take place at the site of the recorder by authorised staff, or any external authority, including the Police. The exception to this is when a member of the DSL has requested a copy of CCTV footage for potential disciplinary proceedings when they must ensure the footage is viewed in a private area and only viewed by those persons pertinent to the investigation. Once the investigation is complete the footage must be returned to the Director of IT where it will be either stored securely or destroyed.

5.7

Other than detailed in 5.1 above, images captured by the system will only be shared with law enforcement agencies where an incident needs to be investigated. Any other requests for images should be refused, except in very limited circumstances where it may be appropriate to release images to a third party. In such cases the agreement of the Director and the Director of IT be sought before this information is released.

5.8

Materials and images from the CCTV system will not be used for any commercial purpose or released to the media.

5.9

When images are provided to any external authority, including the Police, this will be done by downloading the information onto a CD or memory stick. The following information will be recorded in the CCTV Maintenance Service Report Folder for every CD or memory stick produced: 5.9.1

The date and time the information was provided to the external authority;

5.9.2

The details of the person to whom the information has been provided, including their employing organisation and contact details; Page 6 of 16

5.9.3

The date and time covered by the images on the CD/Memory stick and the cameras on which they had been captured;

5.9.4

The name of the person and their job title transferring the images onto the CD/Memory stick.

5.10

Information stored on the system constitutes personal data as defined by the PDPL. An individual may ask to see images of themselves via a Subject Access Request.

5.11

There will be no disclosure of recorded data to third parties other than the authorised organisations such as the Police and others given permission by the Director or Data Protection Officer for a specific purpose, for example other investigations.

RETENTION 6.1

Monitored CCTV images will be automatically deleted after 90 days1 except in circumstances such as where a law enforcement body is investigating a crime, the footage is required for insurance purposes or as part of an ongoing investigation.

6.2

If images are required as evidence or for a purpose stated above, a record will be kept in the CCTV Maintenance Service Report Folder of any images kept for this purpose, and the images will be deleted once that purpose has been fulfilled.

6.3

Once the purpose for holding the images has been fulfilled, all images will be erased permanently and securely. Any physical matter, such as still photographs, hard copy prints, tapes or discs, will be disposed of as confidential waste.

MAINTENANCE OF THE SYSTEM 7.1

The Network Manager will check and confirm the efficiency of the system on a daily basis. They will ensure that the equipment is recording properly, the cameras are functional, image quality is suitable for the purpose for which it is intended and the date and time stamp on the image is accurate. These checks will be recorded in the CCTV Maintenance Service Report Folder. Any faults will be reported immediately to the Director of IT who will ensure the service provider is informed immediately, this will be recorded in the CCTV Maintenance Service Report Folder.

7.2

Any maintenance, planned or unplanned, will be recorded in the CCTV Maintenance Service Report Folder as will any alterations/additions to the CCTV system. If the CCTV system is altered, for example if further cameras are added, this policy will be reviewed to ensure it is still fit for purpose.

1 SIRA standard is a minimum recording of not less than 31 days.

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7.3

Prior to the introduction of any new CCTV cameras, the School will consider where they are placed and what data they will capture by carrying out a Data Protection Impact Assessment (DPIA).

BREACHES OF POLICY 8.1

Any breach of this Policy by JESS staff will be investigated initially by an Officer appointed by the Director and may be dealt with under the disciplinary procedure.

8.2

Any complaints about the operation of the CCTV system should be addressed to the Director and dealt with under the School complaints procedure.

STAFF GUIDANCE AND TRAINING 9.1

All staff are made aware of the CCTV Policy and will be able to access the Policy via the School Staff Handbook.

9.2

Staff authorised to operate the system and view images will be provided with guidance and training on their obligations under this Policy. Staff will be asked to confirm their understanding of the Policy and the requirements of the PDPL.

REVIEW OF POLICY 10.1

The Policy will be subject to annual review or where there are any alterations/additions to the system as specified in 7.2 above. The review will be in consultation with relevant parties.

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APPENDIX 1: CCTV CONTRACTOR DETAILS Contractor/Supplier

Amaze Technologies Network Services LLC

P.O. No.

Property

JESS Arabian Ranches

Location

Work Completion Date

07 September 2024

Report Date

Work Summary

Supply and Installation of IP CCTV System

Job Type

☐Security System

• • • •

☐

Dubai

☐

Separate network for CCTV system All NVR and server is located in AR Datacenter 1 Cameras and recordings can be accessed via the server and PC installed in Directors meeting room.

Security have view access to all peripheral and Gate Cameras

Equipment Used Cameras:

QTY

MODEL

Type

Resolution

1.

Bullet Network Camera

96

DS-2CD3651G0-IZS(UHK)

Varifocal Bullet

5 Megapixel

2.

Dome Network Camera

25

DS-2CD3751G0-IZS(UHK)

Varifocal Dome

5 Megapixel

3.

Bullet Network Camera

04

DS-2CD3656G2T-IZS(UHK

Varifocal Bullet

5 Megapixel

4.

Bullet Network Camera

02

DS-2CD3051G0-I

Fixed Bullet

5 Megapixel

5.

Dome Network Camera

22

DS-2CD3151G0-I

Fixed Dome

5 Megapixel

6.

Network Speed Dome PTZ

01

DS-2DE4425IW-DE(T5)

PTZ

4 Megapixel

Equipment Used NVR’S:

QTY

MODEL

CHANNEL

STORAGE

7.

3U 4K NVR

03

DS-9664NI-M16

64 Channel

300 TB

8.

Dell Server with HikCentral-Software

01

Dell R450

180 Camera license

2 TB

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Software Server and Client 9

Main Software Installed on Server- HikCentral Professional Software with 180 cameras License Viewing Software – HikCentral Professional Client Active Networks

10

Dlink 26 Port POE Network Switch – 19 IDF FS Core switch – 1nos Multimode SFP Modules -31 nos Morrel Industrial Switches for Outdoor areas- 6 nos Storage and Recording Days

11

Total Storage for NVR’s- 350 TB (10Tb*30) Recording Days 90+ User Name And Passwords, IP Details

12

Issued to the Director of IT for safekeeping.

13

Support Contact Numbers: Level 1 : Mohan – 050 876 7287 Level 2 : Anish

- 052 137 5681

Level 3 : Sabith

- 050 789 2441

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APPENDIX 2: LOCATION OF CCTV CAMERAS CCTV Camera Locations Arabian Ranches SL No

Location/Name

Status

1

Admin GF Washroom Corridor

Active

2

Admin GF reception door

Active

3

Admin 1F washroom Corridor

Active

4

Admin -Finance 1

Active

5

Admin -Finance 2

Active

6

Admin -Finance 3

Active

7

Admin -Finance 4

Active

8

Finance Locker

Active

9

Auditorium Entrance

Active

10

C Block 1F corridor Stairs

Active

11

C Block Backside 1

Active

12

C Block Backside 2

Active

13

C Block 1F corridor 1

Active

14

C Block 1F corridor 2

Active

15

C Block GF corridor 1

Active

16

C Block GF corridor 2

Active

17

C Block-Music Entrance

Active

18

C Block Music Passage

Active

19

C Block Washroom Corridor

Active

20

Cafeteria Counter OV 1

Active

21

Cafeteria Counter OV 2

Active

22

Front Parking OV 1

Active

23

Front Parking OV 2

Active

24

Cafeteria Kitchen 1

Active

25

Cafeteria Kitchen 2

Active

26

Library DT Corridor 1

Active

27

Library DT Corridor 2

Active

28

Library DT Corridor 3

Active

29

Main reception 1

Active

30

Main reception 2

Active

31

Music 1F Practice Room 1

Active

32

Music 1F Practice Room 2

Active

33

Music 1F Practice Room 3

Active

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34

Music 1F Stairs

Active

35

Music Field Passage OV

Active

36

Music Amphitheatre OV

Active

37

Music Sunken Garden

Active

38

Gate 1

Active

39

Science Office Backside

Active

40

Science DT 1F Corridor 1

Active

41

Science DT 1F Corridor 2

Active

42

Science DT 1F Corridor 3

Active

43

Sec Library 1

Active

44

Sec Library 2

Active

45

Music GF

Active

46

Music GF Practice room

Active

47

Security Cabin

Active

48

Gate 2 Passage 1

Active

49

Gate 2 Passage 2 auditorium

Active

50

Gate 2

Active

51

Library Glass walkway

Active

52

Active

53

Amphitheatre OV Secondary Admin IT tech room doors

54

Auditorium Control room

Active

55

Auditorium 1F 1

Active

56

Auditorium 1F 2

Active

57

Dance Studio

Active

58

Primary Passage Year1

Active

59

FC 1F Corridor

Active

60

FC Entrance

Active

61

FC GF corridor

Active

62

FC Lower Washroom

Active

63

Lecture Theatre corridor 1

Active

64

Lecture Theatre corridor 1

Active

65

FC Practice room 1

Active

66

FC Practice room 2

Active

67

FC Practice room 3

Active

68

FS1 Playground 1

Active

69

FS1 Playground 2

Active

Active

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70

FS2 Playground 1

Active

71

FS2 Playground 2

Active

72

Main Block 1F corridor 1

Active

73

Main Block 1F corridor 2

Active

74

Main Block GF corridor 1

Active

75

Main Block Corridor Gate 7

Active

76

Gate 7

Active

77

Gym 1

Active

78

Gym 2

Active

79

Main Block Lower Corridor 1

Active

80

Main Block Lower Corridor 2

Active

81

Main Block 1F corridor 1

Active

82

Main Block 1F corridor 2

Active

83

Main Block 1F corridor 3

Active

84

Main Block 2F corridor 1

Active

85

Main Block 2F corridor 2

Active

86

Main Block GF corridor 2

Active

87

Ground OV

Active

88

Gate 3 Entrance Passage

Active

89

Primary Play Area 1

Active

90

Primary Play Area 2

Active

91

Primary Play Area 3

Active

92

Primary Courtyard 1

Active

93

Primary Courtyard 2

Active

94

Primary Courtyard 3

Active

95

Primary Studio

Active

96

Sec Pri Junction 1

Active

97

Sec Pri Junction 2

Active

98

Speech Therapy Room

Active

99

Sports Hall 1

Active

100

Sports Hall 2

Active

101

Sports Hall washroom Corridor

Active

102

Drama Corridor 1

Active

103

Drama Corridor 2

Active

104

Drama 1

Not Active

105

Drama 2

Not Active

106

Perimeter Camera 1

Active

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107

Perimeter Camera 2

Active

108

Perimeter Camera 3

Active

109

Perimeter Camera 4

Active

110

Perimeter Camera 5 Gate 8

Active

111

Perimeter Camera 6

Active

112

Perimeter Camera 7

Active

113

Perimeter Camera 8

Active

114

Perimeter Camera 9

Active

115

Perimeter Camera 10

Active

116

Perimeter Camera 11

Active

117

Perimeter Camera 12 Gate 6

Active

118

Perimeter Camera 13

Active

119

Perimeter Camera 14

Active

120

Perimeter Camera 15

Active

121

Perimeter Camera 16

Active

122

Perimeter Camera 17

Active

123

Perimeter Camera 18

Active

124

Perimeter Camera 19

Active

125

Perimeter Camera 20 Gate 5

Active

126

Primary Entrance

Active

127

Gate 3

Active

128

Sixth Form Entrance

Active

129

SM1 Music Practice

Active

130

SM3 Music Practice

Active

131

Sports Centre 1F Lobby

Active

132

Sports Centre Entrance

Active

133

Sports Centre OV

Active

134

Facilities Office Corridor

Active

135

Sixth Form Centre 1

Active

136

Sixth Form Centre 2

Active

137

Sixth Form Centre 3

Active

138

Sixth Form Centre 4

Active

139

Sixth Form Centre 5

Active

140

Sixth Form Centre passage 1

Active

141

Sixth Form Centre passage 2

Active

142

Sixth Form Centre passage 3

Active

143

Sixth Form Centre passage 4

Active

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144

DataCentre 1

Active

145

Datacentre 2

Active

146

New carpark 1

Active

147

New carpark 2

Active

148

New carpark 3

Active

149

New carpark 4

Active

150

New carpark 5

Active

151

AR Swimming Pool Gate

Active

152

AR swimming Pool 1

Active

153

AR swimming Pool 2

Active

154

AR Pool Pump Room 1

Active

155

AR Pool Pump Room 2

Active

156

AR Pool Pump Room 3

Active

157

AR Pool Pump Room 4

Active

158

AR Pool Pump Room 5

Active

159

AR Pool Pump Room 6

Active

160

AR Pool Pump Room 7

Active

161

AR Pool Pump Room 8

Active

162

AR Pool Pump Room 9

Active

163

AR IT Tech room

Active

164

Science Store

Active

165

Science Tech room 1

Active

166

Science Tech room 2

Active

167

Secondary Student Washroom 1

Installation Ongoing

168

Secondary Student Washroom 2

Installation Ongoing

169

Secondary Student Washroom 3

Installation Ongoing

170

Secondary Student Washroom 4

Installation Ongoing

171

Secondary Student Washroom 5

Installation Ongoing

172

Secondary Student Washroom 6

Installation Ongoing

173

Secondary Student Washroom 7

Installation Ongoing

174

Secondary Student Washroom 8

Installation Ongoing

175

Secondary Student Washroom 9

Installation Ongoing

176

Secondary Student Washroom 10

Installation Ongoing

177

Secondary Student Washroom 11

Installation Ongoing

178

Secondary Student Washroom 12

Installation Ongoing

179

Secondary Student Washroom 13

Installation Ongoing

180

Secondary Student Washroom 14

Installation Ongoing

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CCTV Camera Locations Jumeirah SL No

Location/Name

Status

1

Admin Office Entry view

Active

2

Adventure Garden 1

Active

3

Adventure Garden 2

Active

4

Basketball court

Active

5

Courtyard view

Active

6

Eco Garden

Active

7

Emergency gate 4

Active

8

FS1&FS2 Door

Active

9

FS1&FS2 Passage

Active

10

Gate 1 passage

Active

11

Gate 6

Active

12

Library Outside

Active

13

Music Playground

Active

14

Playground 1

Active

15

Playground 2

Active

16

Reception & Y6 Door

Active

17

Security Gate 1

Active

18

Security Gate 2

Active

19

Sensory Garden

Active

20

Sports Field

Active

21

Swimming Pool 1

Active

22

Swimming Pool 2

Active

23

Woodland Garden

Active

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