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The Journal

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ISSUE SEVEN

Interview with Clayton Coates, Excel Properties

BUSINESS • FINANCE • LAW • RECRUITMENT

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Switch Digital expands team with six new appointments

Switch, one of Jersey’s leading digital creative agencies, has recently entered a period of significant and dynamic growth. Expanding its range of digital services to deliver a fully rounded digital, marketing and creative offering. BUSINESS

Over the last twelve months, the company which delivers a digital-first consultancy to over 200 of the island’s best brands and prominent businesses, has appointed six new starters, all of them women. The team of 18 on-island digital experts, talented creatives and marketing professionals now provides a full range of digital marketing, creative services and support including website development, SEO, analytics, paid search, social media, content, branding and animation. Victoria Eastwood is an experienced digital marketing professional who has previously worked at American Express and The Financial Times where she held the role of Head of Regional Strategy, managing a global marketing team in London, Hong Kong and New York. She joins the team as the new Head of Account Management. Samantha MacKelden is an experienced project manager within creative and product development areas. Having previously worked at the Royal Academy of Arts in London, she has also developed product ranges and brands for the likes of John Lewis & Partners, Mamas & Papas and Dreams. She has joined the team as the new Head of Projects. Asheline McCloskey joined from a multi-award winning digital agency specialising in PPC and has taken on the role of Paid Media Executive. She is keen to bring a technical understanding of best practices combined with a genuine passion of connecting

consumers with businesses. Katie Freeman’s last position was at Feelunique and she has quickly progressed from Junior to Graphic Designer. Her role at Switch is to work with the Creative Director and Motion Graphics Designer in developing creative for on and offline campaigns. After completing the Digital Jersey Coding Course, Rouen Ollivier worked at local development company Blue Flame. She joined the team at Switch last May as a Junior Web Developer. Kenya Smith has joined as a Design Intern whilst studying Product Design

(BSC) at Loughborough University, working within the creative team at Switch utilising her 3D design and animation skills. Damon Eastwood, Managing Director of Switch and ‘Jersey Tech Awards - Digital Leader of the Year’ commented: “It’s a really exciting time for the Switch team. A key focus of our growth is the introduction of account and project management to support the increasing number of clients using a combination of our creative, digital and web services.” “With an increasing focus on aligning

client’s business objectives into their digital strategies, I’m particularly excited by the quality and experience of individuals that have joined our team of experts. We are dedicated to growing businesses through connected, creative, web technologies and intelligent digital marketing. We know that Jersey is far behind the UK in terms of the number of digital jobs held by women and we’re pleased to be bridging that gap. There are fantastic opportunities in Jersey’s digital sector right now as I’m sure all our new starters and the rest of the team will agree!”


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THEJOURNALNEWS 4

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Logicalis CI to host cyber security event This March Logicalis CI is hosting an event to help Jersey businesses and professionals understand the threats posed by online predators and data breaches and help them to focus on mitigating the risks. then block them. There are packages which takes some of the pain out of detecting threats by doing it for you by preventing users from connecting to dangerous internet IP addresses, such as those known to be linked to criminal activity, botnets and malicious downloads. No matter whether your staff are working in the office or remotely, your system will be secure.

EVENT

The event will include presentations from experts from across the digital sector who will share their expertise and insights into how to respond swiftly when things do go wrong and get back to business as soon as possible. The three key messages for the event are defend, detect and respond. Defend Globally, Logicalis research during 2018 has identified lack of staff awareness and human error as a major security threat to firms. IT professionals reported that the inadvertent threat from staff was second only to malware and ransomware as their biggest security headache. Investment in training and helping staff become a strong line of defence is vital. The reality for most companies, especially smaller businesses, is that many staff will be working away from a central office and this means they are likely to be using cloud-based solutions. All of which will be driving efficiency but also making systems more vulnerable to attack. The training doesn’t have to be onerous or time-consuming and Logicalis offers online training courses through their partner KnowBe4. There are protective steps to take:

• Download software and app updates so that vital security upgrades are made. • Use strong passwords. ‘Password’ is not a password. • Delete suspicious emails • Use anti-virus software

• Back up important data

Detect Online attackers can change identity in the blink of an eye and so detection can look like an impossible task. But making one step is better

than none. It is a continuous process but closing down avenues without becoming inaccessible is possible. The idea is to think pragmatically about customer locations. If you don’t do business in a problematic jurisdiction and you’re not likely to

Respond Investment in breach management, continuity, recovery support and solutions makes good sense. Real cyber resilience means accepting that you can’t keep everything out and knowing that you have a strong plan in place for recovery while maintaining business as usual. Without a dedicated IT team – and even with one – it can be difficult to know where to start to build a recovery plan and many companies turn to expert third parties like Logicalis to ensure that their strategy is effective and will allow them to get back to normal as soon as possible. The Logicalis event is being held at The Royal Yacht Hotel on the 20 March from 8am till 3pm. For more information about the event give us a call on 01534 288576 or email Claire. Lloyd-Gottard@je.logicalis.com

JERSEY FINANCE’S HEAD OF Alter Domus becomes TECHNICAL WINS GOLD AT latest TISE member POWERWOMEN AWARDS Lisa Springate, Head of Technical at Jersey Finance, has won the Gold Award in the ‘Woman of the Year – Government, Regulatory and Not-for-Profit Organisations’ category at this year’s Citywealth Powerwomen Awards. BUSINESS

In what was a successful night for Jersey, Annamaria Koerling, Commissioner, Jersey Financial Services Commission, also won the Silver Award in the same category. Held last night (21 February) at the Rosewood London Hotel, the Powerwomen Awards are now in their seventh year and aim to champion women in the wealth sector and highlight the female leaders who are impacting and influencing the industry. As well as recognising individuals who are making a difference, the awards also acknowledge companies that are committed to maximizing the potential of women, promote female leadership, and celebrate diversity. Winners of the awards were selected from a shortlist of more than 100 women from across the wealth management industry, drawn up by a

panel of independent judges and voted on by the public. Awards were presented at the ceremony by guest host former rugby player and England international David Flatman. Lisa joined Jersey Finance in 2017 from law firm Bedell Cristin, where she was a partner in the commercial litigation department. In her current role, she works with key stakeholders across Jersey’s finance industry to lead on the delivery of Jersey Finance’s technical services to support the enhancement of Jersey’s product and services offering. Prior to moving to Jersey in 1993, Lisa practised with law firm Mayer Brown JSM in Hong Kong and as a barrister in London. She qualified as

a Jersey advocate in 2000 and soon earned recognition as one of the Channel Islands’ legal elite, acting for high-net worth individuals, banks and trust companies over 25 years. Lisa is a regular speaker at seminars and conferences both on

and off-Island. Commenting on her award win, Lisa said: “To have won this award is clearly very positive for me personally, but it is also a reflection of the fact that I work with such a fantastic team at Jersey Finance. I am really proud to work for an organisation that is so dynamic and forward-thinking in its approach and this award is testament to those qualities.”

Alter Domus, a fund and corporate services provider, has become the latest firm from Jersey to be admitted as a Listing Member of The International Stock Exchange (TISE). BUSINESS

Alter Domus (Jersey) Listing Services Limited has been approved to act as a Listing Agent for non-retail debt securities and Sponsor to securities of investment vehicles. Fiona Le Poidevin, CEO of The International Stock Exchange Group (TISEG), said: “I’m delighted to welcome Alter Domus as a Listing Member of TISE. The firm is well-known as a service provider, especially to the private equity, infrastructure and real estate sectors, which are strong sources of business for us at TISE. I am excited about how the addition of this service to the Alter Domus offering can help drive further new listings work to the Exchange.” Founded in Luxembourg in 2003, today Alter Domus has 40 offices around the world. It serves 17 of the 20 largest private equity houses, 15 of the 20 largest real estate firms in

the world and 17 of the 20 largest private debt managers in the world. James Brasher, Alter Domus Global R e l a t i o n s h i p Leader and Country Executive Jersey, said: “Membership of TISE is a perfect extension to the existing services that Alter Domus Jersey provides to our clients and enables us to provide a fully integrated package of services to those clients that wish to have their funds or debt securities listed on TISE.” Alter Domus was the third Jersey firm to become a Listing Member of TISE in recent months. There are now 43 Listing and Trading Members of TISE. There were 865 new listings on TISE during 2018, which represents an increase of 22.7% compared with the previous year and took the total number of listed securities to 2,857 at the end of December 2018.


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Cyber Security Event March 20, 8am-3pm, 2019 Reducing the risk of data breach Providing Solutions and Services, Knowledge and Insights, to help you Defend, Detect & Respond to the rapidly changing cyber risk. This one-day event is your opportunity to learn how to respond intelligently and confidently to a complex challenge. Learn from the experts and have your questions answered at the Logicalis Cyber Security Event at The Royal Yacht Hotel, St. Helier, Jersey.

For more information, or to book Email Claire.Lloyd-Gottard@je.logicalis.com Call +44 (0) 1534 288 576 Visit www.je.logicalis.com


THEJOURNALNEWS

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JT adds to its global reach with new Belize partnership deal BUSINESS

In its pacy drive to establish itself as Europe’s most connected operator, JT has announced the addition of another significant partner to its extensive global network; Speednet Communications. Through this new partnership with Belize’s leading mobile network operator, JT’s International team is pushing ahead with ambitious plans for global growth. JT will provide a fully managed service, which is GSMA compliant, for both inbound and outbound roaming to Speednet Belize, using JT’s existing 2G, 3G and 4G roaming connectivity and supported through JT’s network extension platform. Thanks to JT's Roaming as a Service provision, Speednet Communication’s end-users also gain access to international roaming coverage across JT’s substantial 700+ networks around the world. In addition, JT will provide inbound roaming services, enabling visitors to Belize to connect and roam on Speednet Communications world-class 4G network.

NATIONAL SHORTLISTING AND AWARDS SUCCESS FOR CORBETT LE QUESNE

Corbett Le Quesne is delighted to share that the firm’s paralegal, Iselin Jones, is a finalist in the Family Law category of the National Paralegal Awards. BUSINESS

The Awards, which are in their inaugural year, aim to recognise paralegals throughout the legal sector. Iselin joined the firm in February 2018, having converted from her career as a local journalist, by completing a LLB at the Institute of Law in Jersey. She is currently half way through the first year of the Jersey Law Course, which will set her on course to full qualification first as a Jersey Solicitor and then as a Jersey Advocate. Advocate Barbara Corbett said: “We are really proud of Iselin’s achievement so soon after starting her legal career. She is perfectly suited to the family law environment, bringing the right balance of empathy, understanding, and intellectual rigour that we need in this area of law. We are thrilled that her skill has been recognised so soon, and look forward to her career developing further with us.” Winners will be announced at a dinner at the May Fair Hotel in London on 29th March. The news of Iselin’s shortlisting

 Corbett Le Quesne was awarded runner-up in the IFC Awards Boutique Law Firm of the Year category

comes just weeks after the firm was awarded runner-up in the IFC Awards Boutique Law Firm of the Year category. Advocate Le Quesne commented: “Being runner up in this category

after only a year in business is fantastic news for Corbett Le Quesne. We are delighted that our work is being recognised and that we are making a mark on the profession so soon.”

Oben Law adds experienced litigator to team RECRUITMENT

Oben is delighted to announce a new appointment to the firm’s legal practice: Greg Herold-Howes joins Oben Law as Associate. An experienced litigator, Greg has expertise in dealing with a wide variety of instructions, including commercial disputes, crime, insolvency, trusts, estate issues, construction law and family matters. He has gained extensive experience in criminal litigation and has assisted in a number of high-profile criminal cases before the Jersey Royal Court. Greg has a particular interest in planning matters, having been heavily involved in a long-running dispute where he represented the appellant in two successful third-party planning appeals. Advocate Simon Franckel, a Partner of Oben Law, said: “We are delighted to welcome Greg to join our growing legal practice. Greg’s litigation experience and specialist interests add further depth and skills to our growing dispute resolution team.”

A single source solution for translation, typesetting and conference services ‘We translated into Chinese on behalf of the States of Jersey which assisted them in obtaining the contacts for Jersey milk to be sold in China.” We translate, typeset and print every language: websites, manuals, software, patents, claims, books, prints, etc. Jersey based Tongue Tied can translate, typeset and print websites, manuals, software, patents, claims, books, print and plenty more in every language. Launched in the UK in 1989, Tongue Tied moved its headquarters to the Island two years ago where it has expanded from

simple translation and typesetting to offering complete conference facilities. This includes providing interpreters, sound boots and roving microphones anywhere in the world. We can also arrange worldwide event management. The company, which has developed franchise businesses in the UK and the US, also owns 50% of UK technical translator, Tech Trans. From its home

in Jersey, it is partnering with island based international businesses looking for a wide range of translation services around the world, including complex websites. Tongue Tied’s three USP’s - Price, Quality and Delivery translates into 92% client retention.

Tongue Tied (Jersey) Ltd | T: 01534 735505 | E: sales@tongue-tied.je | www.tongue-tied.je


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5 MINUTES WITH CLAYTON COATES, EXCEL PROPERTIES

THEJOURNALINTERVIEW

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Excel Property Management does everything its name says. Clayton Coates tell us about the business. INTERVIEW

When did you set up Excel, and what did you do beforehand? I worked in finance for ten years after graduating from university, before setting up Excel Property Management in 2014. I’ve been letting properties since 1999 though. My wife and I bought a block of flats in 2006 and another block in 2008 so I’ve had the experience of letting properties as a landlord since then. I left finance for good in 2009 which coincided with the credit crunch meaning I was paying very little for my properties. This is also when we had our first child Callum, I decided to stay at home with him, so my wife could carry on working as a hairdresser. During this time, I also concentrated on improving the flats that I owned. I set up Excel Property Management in 2014 with one customer and six properties, since 2014 I have expanded the number of properties I look after to over 60 and it’s still growing on a weekly basis. If I want to let a property, why should I approach Excel Property Management and what are the fees involved? My buzz words are; professional, affordable and peace of mind. Unlike the high street estate agents, we solely focus on property management. As we are not on the high street we are not paying

“I truly care about the service I provide, I’m not restricted to office hours.”

extortionate rents, meaning we can pass on those savings to the landlords - we let properties for less than 5% and manage them for 5% of the rent we collect. We offer a truly thorough end to end service, we have a wealth of experience, yet are small enough to care about landlords’ properties and tenants. We make life as simple as possible for landlords keeping their best interests at heart, making sure their properties are maintained correctly, their tenants’ needs are being met whilst all the time keeping on top of compliance and accounting. I’m essentially a one-man-band (although my wife is soon to be heavily involved), so I live and die by my reputation. I truly care about the service I provide, I’m not restricted to office hours so if I need to meet a client on a Sunday or 8pm then I’ll make every effort to make sure I’m available. Is it a simple process to switch over to Excel Property Management? It’s very simple, Excel will take care of everything from contacting your tenants to introduce ourselves to helping them arrange moving their standing orders to us. We’ll advise them that we’ll then be first point of call should there be any issues with the property or tenancy, so it’s very straight forward.

If you have a property that you would like managing or letting, contact Clayton today on 07797 837839 or email clayton@excelproperty.je

Catching up with Leo Mansell

The Mansell Collection is run by Leo Mansell, son of legendary racing driver, Nigel Mansell. We caught up with Leo to find out more about the business. INTERVIEW

Hi Leo, tell us a bit about your background... I’ve been in Jersey since I was 14 years old, so about 20 years now. It’s a beautiful place and I have a young family of my own so it’s great to bring up small children. Before we opened The Mansell Collection, I travelled around the world doing a bit of racing, including the 24 Hours of Le Mans in France. I’d always had an interest in business though, when we took over the building, we spent a year or so setting up before we finally opened the doors.

How did The Mansell Collection start? The business developed out of nothing really quickly, it was actually the building that first grabbed our attention. It was a great building, but it needed a lot of work, so it started out as more of a passion project and the business idea grew from there. The building hadn’t been updated since the 30s I believe, so it looked very different back then to how it does now. In the past it’s been everything from other car franchises to a hi-fi shop, it was also a taxi headquarters at one point. The business was started just over

6 years ago in January 2013. Since then we’ve acquired the Mitsubishi franchise, opened the Service Centre and more recently took over the Hyundai franchise, so it’s developed quickly. My parents are the business owners, so my dad has a hands-on approach, he comes in when he’s on the island to see how we’re getting on.

a used car salesroom at Cheapside where Hyundai used to be.

How is the motor trade staying current? That’s one of the great things with both Mitsubishi and Hyundai - they are very much looking at the future. Mitsubishi have been the leading brand to come up with the Plug-in Hybrid, the Outlander, which has been the market leader in 4x4’s for 3 or 4 years now. As for Hyundai, they are very much into the EV (electric vehicle) area as well as the new hydrogen fuel car they have coming out, so they are both great brands to be associated with.

It could be easy to assume The Mansell Collection is a garage full of supercars, but you do sell a variation, don’t you? Yes, we do, the biggest misconception I think people had when we opened the doors was that we were going to sell Ferrari’s, McLaren’s and Lamborghini’s, and as Favourite holiday lovely as those cars are destination? to look at they’re not for Anywhere with a everyone. beach and a beer Getting Mitsubishi was a big turning point for us, it showed people we were not just going to be selling Ferrari’s - although we sold a couple because it made business sense. Now with both the Mitsubishi and Hyundai franchises we pretty much have a car for everyone. We also have

Favourite restaurant? Crab shack

Hobbies? Cycling paddle boarding, golf

How do you spend your days off? With my kids

What are your plans for the future of the business? The plan is to consolidate the business and make the most of the two brands we have, whilst continuing to deliver excellent customer service. Over the past few years, I feel like we have built a good reputation, so we will continue to work on that. The Mansell Collection is located in First Tower. You can contact the team on 01534 880606.


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The Journal | Issue 7  

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