Vision & Values

Our Purpose is to ‘enable life’s essentials’ We do this by providing the people of Jersey with secure, reliable, aff ordable and sustainable electricity today and long into the future.

Our Vision is to ‘inspire a zero-carbon future’ We are creating opportunities and solutions for customers, giving them confi dence that everyone can embrace a sustainable future. We want to serve our community and be the energy partner of choice in a net-zero Jersey and we fully support the Island’s ambitions to become carbon neutral by 2030.

Our strategies for achieving this include:

• Enabling customers to convert domestic and commercial premises to value-formoney, low-carbon electric heating and cooling solutions • Developing local, aff ordable renewable energy for anyone who wants it • Developing e-mobility and EV charging solutions to encourage more effi cient, electric transport • Providing integrated services ‘beyond the meter’ that put customers at the heart of the energy system • Leading in the application of technology to benefi t customers by providing better and new services as well as improving the effi ciency of our business • Creating value for all stakeholders, including providing a fair return for shareholders • Developing a well-invested network and a highly skilled, diverse and engaged workforce committed to a zero-carbon future.

Customers

We put customers at the heart of our business, giving them choice, control, and value-for-money in a transparent and trusted way.

Environment

We support the Government’s carbon neutrality objectives by growing electricity’s share of the energy market, reducing carbon emissions, helping to conserve resources and protect the environment.

Lifestyle

We aim to enhance the lifestyle of Islanders and power the economy by providing innovative, low carbon energy services and solutions.

Our People

We aim to be an employer of choice in Jersey, where employees are engaged, supported, and developed.

Investors

We provide fair returns to our investors over the medium to long term.

Technology

We aim to be leaders in the application of technology, enhancing efficiencies, unlocking new services, and digitally enabling our employees and our customers.

Partnerships

We aim to be the partner of choice for the Government of Jersey and the Island’s parishes, supporting all their energy needs.

Our Vision is to ‘enable life’s essentials and inspire a zero-carbon future’ Vision &

Values Our Values are key to our culture and describe the behaviours we always expect of each other:

Safety

We do everything safely and responsibly or not at all – nothing is more important than the safety of the public, our customers, and our people.

Teamwork

We value diversity and respect and value our colleagues as individuals and we believe we are stronger as a team, leading to better solutions and a more enjoyable and rewarding work life.

Reliability

We are trustworthy, dependable, and reliable, delivering on our commitments and always there when our customers need us.

Excellence

We continuously strive to work in a way that is both innovative and simple to deliver cost effective solutions.

Customer Focus

We listen to our customers and seek to understand and respond to their needs, treating them the way we would wish to be treated, with respect and honesty.

Responsibility

We accept responsibility for everything we do, safeguarding the natural environment and the local community, as well as the interests of all our customers and people.