Our Core Values

Rowan Catches On

January is the month the Williams clan takes our annual ski vacation at Whitefish Mountain Resort located jut out side Whitefish, MT. This year was attended by Mom, my wife Michelle, my son Gerik, Myself, Sister Elizabeth and her husband Craig, my daughter Jordan and her family consisting of her husband Isreal, and my granddaughters Rowan, age 5, and Metztli, age 2, and sister-in-law Lynnette and her significant other Greg. We all packed into one house where everyone could ski in and out to the lifts.

#1 - Help

The people we help are our Clients, Team, Community and Vendors.

We help by listening and by being present during our interactions. Our expertise is in Productivity, Creativity and Learning.

Gerik skied with the Dream Adaptive program again this year for the first two days and then with his uncle Craig and I for the third and fourth day choosing to take the last day off. Every one of the eight years we have had him ski there he has had the same instructor, Bob, pictured holding the harness Gerik uses to help him stay in control. It is one of the great joys of my life to see Gerik on skis and get to be there with him. I know my dad must be pleased.

This was Rowan’s third year on skis, the first being extremely brief at age 2 and after two days of lessons she took off. In fact she became so independent that when her dad Isreal told her she could ski anywhere on the run she decided that meant anywhere on the hill and was spotted by a Ski Patrol after she took a side run off the chair they were skiing together. She told the Ski Patrol her dad said she could ski anywhere she wanted. She knew the chair they had been skiing together and they returned there to be reunited with Israel. This story has already become family folklore!

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Roses are Red,

Violets are blue, these are a few of the ways we show our love of YOU!

Candles - Books - Food - Soup & More

In Store or Online at www.Jerrols.com

February is a great time to let you know how much we love having you as our Client.

Twelve ways we show our love-

1. Come out from behind the registers to greet you

2. Take you to products, not just point

3. Always ask if you are a rewards member so you earn your points

4. Look you in the eye and Thank You for choosing to shop with us

5. Count back your change to you

6. Open the doors early close them late

7. Keep our parking lot clear of snow and ice

8. Carry heavy items out to your car for you

9. Smile with you

10. Laugh with you

11. Send you handwritten Thank You cards

12. Make sure you don’t wait in line Bonus- Send you a newsletter!

I believe you come to Jerrol’s because you want to do business with the people who are on our Team, not because you want to do business with Jerrol’s. You could buy almost anything we sell in lots of different places. It is our people; Michelle, Jessica, Mark, Beth, Corrie, Crystal, Marie, America, Sophia, Brooke, Sarahlyn, Maegan, Victoria, Ava and Lesli that make Jerrol’s a place you choose to support.

This June will be our 76th year serving Kittitas county and the only reason we are in business is because you choose to support us, day in and day out, year after year.

Thank You!

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Rowan Catches On

If you are a long time reader you know that time with the family on our vacations is of high priority to Michelle and I and our whole family. My parents are the ones that started the tradition of large family vacations skiing and camping. Right after college and our marriage we made them part of our families tradition.

After all, in the end life is about family and friends, not how hard or long you work or how much stuff you have.

-Rolf

P.S. You can contact me any time at 509 925 or 800 858-2427, my cell 509 899-0120, or email Rolf@Jerrols.com