Jennifer McCall Learning & Development Leader
Purpose • Progress • Continuous Learning
Career Impact by the Numbers 15 years dedicated to learning, workforce development and organizational growth
15
7
6,100+
Years in Learning & Development
Years Serving Tri-C & Corporate College
Learner Touchpoints
300+
PMP
NE Ohio+
Programs & Projects Executed
Certified Project Management Professional
Businesses Served Regionally, Domestically & Internationally
Where My Experience Meets This Role
Change Management
Organizational Development
Education & Workforce Passion
Project led a region-wide rollout of AIDET® service behaviors (Kaiser Permanente)
PMP-certified; project leader of training for every level, frontline staff to executive leaders
7 years driving workforce development inside Cleveland higher ed
Led org-wide culture surveys & employee focus groups (Cuyahoga County Public Library)
Delivered DISC, CliftonStrengths, EQ, TKI, ESCI, Learning Partners: FranklinCovey & Fierce, DDI
Deep, existing ties across Cleveland & Northeast Ohio organizations
Project led multi-year board & leadership retreats (GCRTA)
300+ programs across healthcare, manufacturing, gov’t, non-profit & more
6,100+ learner touchpoints, growth is personal to me
Growth at Tri-C & Leadership Beyond My Role MY PATH AT TRI-C
1
Contract Training Coordinator Where the journey began
SERVICE & LEADERSHIP BEYOND MY ROLE
Women's Summit Subcommittee Leader & Co-Chair Tri-C (2021–2025)
Youth Business Coach 2
Project Manager Leading projects & multi-year initiatives
Eric Thomas's School Days Foundation, Next-Up Boss Program
Combined Campaign Auction Tri-C Fundraising
3
Manager, Client Experience Strengthening partnerships, leading teams
Joe Clark Choir Tri-C Sings
ERG Summit Facilitator Cleveland Cavaliers Nearly half my L&D career has been spent at Tri-C, turning organizational needs into meaningful learning experiences.
Growth at Tri-C & Leadership Beyond My Role
Joe Clark Choir
ERG Sumit Facilitator
Joe Clark Choir
ERG Sumit Facilitator
THANK YOU!