Employee Health, Safety and Well-being

consumers and the usefulness of the educational resources we provide. The wellness benefits of our products that we strive to highlight include:

• Relaxation • Improved sleep • Reduced stress • Eased muscle tension • Decreased lower back pain • Improved post-exercise recovery • Alleviated pain associated with restless leg syndrome, cramps, arthritis, and fibromyalgia

In 2021, we donated a total value of $247,000 to organizations across the globe. This includes $147,000 worth of spas donated to WISH FOR OUR HEROES, $20,000 through tie-in promotional programs, and over $80,000 donated to external charities that help support relevant consumer wellness initiatives. Moving forward, we will continue to build on our consumer wellness efforts through furthering our Jacuzzi Performance Program®, communicating new product improvements, and supporting philanthropic organizations that promote wellness resources to our consumers. We understand that improving individual wellness will also improve community well-being and will work internally and with external organizations to do everything we can to achieve wellness for all our stakeholders.

EMPLOYEE HEALTH, SAFETY, AND WELL-BEING

Overview

Strong employee health, safety, and well-being practices are crucial to establishing a sustainable business. To this end, we have implemented best-in-class health and safety initiatives at our global manufacturing facilities, warehouses, and offices to reinforce our commitment to top-level Environmental, Health & Safety (EH&S) performance. Each facility within our organization complies with all applicable statutory requirements for its respective country and region such as the US Occupational Safety and Health Administration (OSHA) regulations and the Canadian Occupational Health and Safety Regulations (SOR/86-304).

GOALS

• Scale the standards set by our internal and third-party external auditors across all locations globally, ensuring warehouses and smaller manufacturing sites undergo assessments in alignment with audits conducted at our larger facilities by late 2023

• Capitalize on opportunities to further align environmental, health and safety policies across our global sites, in addition to maintaining compliance with all local regulations and conducting the appropriate audits and follow-up activities • Continue to improve our global data collection process and share best practices at Global

EH&S Meetings

Occupational Health and Safety

As a product manufacturing organization, we recognize that there are risks associated with the production of our baths and spas. All our manufacturing sites have internal policies, procedures, and training resources that aim to make the facilities safer by ensuring adherence to local occupational health and safety guidelines. Our internal health and safety guidelines and occupational health and safety system both apply to 100% of workers within our organization, regardless of their status as permanent or temporary employees or if they are contracted through a third-party agency. To make sure that each of our employees are aware of the approved policies and procedures, we worked with our manufacturing sites in 2021 to post health and safety signage and other warnings across all facilities.

Periodic internal audits are conducted at all manufacturing locations and differ based on the different processes and risks at each site. Specific operations are assessed as necessary if a potential hazard is identified and reported, or if an incident occurs that reveals an opportunity for improvement. The work-related hazards that pose the biggest risk of high-consequence injury are slips, trips, falls, exposure to harmful substances, and contact with objects such as improperly de-energized equipment. Our most common types of hazards have been determined by identifying the most significant risks for our industrial classification and comparing them against our past performance.

We began mitigating some of these health and safety risks in 2021 by allowing the flexibility for employees in certain roles to continue to work from home with the support and equipment they need to do their jobs. We further improved the health and safety standards at each site, and by posting “risk warning” signage across our global locations as well as the use of consistent safety protocols such as reflective vests and applicable personal protective equipment (PPE) when walking through all manufacturing and warehouse facilities.

CASE STUDY — COVID-19 SAFETY RESPONSE AT MOC

In 2020, the Mexican government allowed us to reopen our Mexico Operations Center (MOC) due to a high level of commitment to local health and safety initiatives. As we began to ramp back up our production in 2021, the health and safety risks associated with the pandemic grew larger once again. As the world prepared for another wave of illness, our leadership team took stock of our position at MOC and evaluated opportunities to assist with some of the pandemic-related risks that our employees faced. To combat these risks, we created safety videos, installed thermographic cameras, added health checkpoints, and increased the frequency of sanitation measures throughout work shifts. In addition to these measures, managers were tasked with ensuring that all workers maintained proper social distancing during each shift, and site leaders increased communication with employees through meetings and informational posters to illustrate safety precautions and provide updated information. These actions were positively received by employees, many of whom have stated that the measures alleviated their fears about being able to return to work safely. The precautions taken by EH&S leadership at MOC were recognized by the Mexican government, and our facility was allowed to open earlier than other manufacturing sites in the region.

While we did our best to mitigate the ongoing impacts of the pandemic, one main health and safety issue we became more aware of was the lack of availability of COVID vaccinations in Mexico. To ensure the wellness of our global team members, we established the first crossborder partnership aimed to equalize the availability of COVID vaccines across the border between Southern California and Northern Mexico. Beginning in May 2021, our teams partnered with the Mexican Consulate, San Diego County, and the University of California, Health Program to offer COVID-19 vaccinations to our MOC employees. All costs were covered by our organization, and employees were grateful to be able to receive the vaccinations that had previously been incredibly difficult to find in the area.

Promoting Work-Life Balance

Work-life balance is an important part of our employee wellness program. Our Human Resources team offers physical and mental health education tools to all employees at our global sites. We have an Employee Assistance Program that operates online and over the phone 24/7, and provides employees with access to legal resources, financial advisory, crisis consultation, counseling, educational seminars, and much more. The goal of this program is to provide our team with as many resources as they need to live a healthy and balanced lifestyle.

Performance

In addition to the many wellness opportunities presented to our employees, we also offer flexible working arrangements and wellness webinars that incentivize team members to find an appropriate balance between their lives in and out of the workplace. Moving forward, we will continue to build out this program to further improve our employee’s levels of satisfaction with their roles and will monitor their feedback and evolving needs through future employee engagement surveys.

Our health and safety policies and programs are designed to record, track and prevent safety incidents that could occur at our global facilities. If an incident is reported, we record the nature of the issue and create a plan to ensure it does not happen again. 100% of our employees are covered by our Occupational Health and Management System.

OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM

NUMBER PERCENT

Employees and contractors covered 5,411

Employees and contractors covered by a system that has been internally audited 5,411

Employees and contractors covered by a system that has been externally audited 5,411 100%

100%

100%

Our Employee Health & Safety program undergoes periodic internal and external audits. In partnership with a thirdparty provider, we assess our manufacturing sites across the following categories: Training, Internal Auditing, Investigation, Observation & Reinforcement, Industrial Hygiene, Ergonomics, Claims Management, Safety Management Practices, Motor Vehicle Safety, Occupational Health, Electrical, and Machine Safety, Wellness-Stretching, Risk Assessment, Job Safety Analysis, Near-Miss Program, Safety, Committee/Employee Engagement, Corrective Action Development/Tracking, Preventative Maintenance, Life Safety, Walking, Working Surfaces, Safety Policies and Procedures, Workplace Violence Prevention, Property Safety, Personal Protective Equipment (PPE), and Corporate Results.