TexasPropane Texas Propane September 2021
Volume 77 No. 9
T H E M AG A Z I N E F O R T H E T E X A S P R O PA N E G A S A S S O C I AT I O N
TPGA Awards Nearly $20,000 in Scholarships for 2021
Propane CSR Safety Training
BACK TO SCHOOL
Helping Your Employees Navigate School Challenges
Promoting Propane Buses to Your Community
Driver School Zone Safety
Maintaining the Legacy You’ve Built
You have worked hard to build your business. Pinnacle Propane is committed to preserving your legacy. Have you considered selling your propane business but concerns for your customers and employees are holding you back? At Pinnacle Propane, our values of Customer Service, Integrity, and Safety emphasize providing the best possible experience for our customers and employees. We focus on providing local service to our customers and empowering our employees via competitive pay, a robust benefits package, and advancement opportunities. As you think about next steps, let us work with you to develop a fair purchase plan and a seamless transition so that you can relax and enjoy the results of your efforts.
Bill Webb Senior Vice President Business Development 936-329-1440
Matt Terry Director Business Development 210-560-5418
Call us today for more information and a confidential assessment of your business.
About Pinnacle Propane: Pinnacle Propane is a leading propane distributor in the U.S. and is part of a global group of
LPG companies owned by SHV Energy, the largest dedicated global LPG distributor. Pinnacle Propaneʼs operations include bulk gas storage and delivery, cylinder filling and distribution, and community gas systems. Learn more at www.pinnaclepropane.com.
TexasPropane September 2021
8408 North IH 35 Austin, TX 78753 512-836-8620 or 800-325-7427 512-834-0758 fax E-mail: info@txpropane.com www.txpropane.com
T H E M AG A Z I N E F O R T H E T E X A S P R O PA N E G A S A S S O C I AT I O N
TPGA staff Bill Van Hoy Executive Director bvanhoy@txpropane.com Jackie Mason Education & Marketing Regulatory & Legislative Affairs jmason@txpropane.com Debbie Simpson Executive Assistant Membership Meeting Planner Publication Coordinator dsimpson@txpropane.com Propane Service Corporation
Debbie Simpson 800-392-0023 dsimpson@txpropane.com Publisher
Kim Scheberle Account Manager/Managing Editor Sail House Publishing 512-346-0892 kscheberle@austin.rr.com Joanne Pantaze Advertising Sales 512-273-2639 jpantaze@zochnet.com Kiki Pantaze Art Director 512-924-7566 kpantaze@zochnet.com
Features TPGA Awards Nearly $20,000 in Scholarships for 2021 . . . . . . . . . . . . . . 6 National Propane Gas Association Foundation Scholarship Winners Announced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Helping Employees During Back to School Time. . . . . . . . . . . . . . . . . . . 10 Driver School Zone Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Resources to Engage Your Schools About the Value of Propane Buses . . . 16 PERC Summer Meeting: Training, Marketing & R&D Projects Approved. . . 18 Two Golf Benefits with Industry Benefits. . . . . . . . . . . . . . . . . . . . . . . . . 22 CSR Propane Safety Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Departments Highlights from Headquarters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 TPGA Board of Directors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 People in Propane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Inside the Industry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Classified Advertising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Index to Advertisers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Propane with Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Highlights from Headquarters
Hitting the Ground Running for Fall Bill Van Hoy TPGA Executive Director We are back from Corpus Christi and another successful Crossroads Expo + Conference! As always, we are hitting the ground running dealing with industry issues that have arisen in the last few weeks. This month we honor TPGA and NPGA Scholarship winners for this year. Congratulations to these bright and motivated students. We also present the preliminary PERC budget approved at the recent July Council meeting that is out for public comment. The budget will be finalized by the Council at the November meeting.
Also in this issue is some pertinent information regarding helping your employees during back to school time. It seems each district starts at a different time, and each has different options available for parents and students. This article may help ease some anxiety for you and your employees.
NEW MEMBERS Suppliers COX2M Houston, TX NEW WORLD GLOBAL LLC Houston, TX
AFFINITY PARTNERS
LEnergy ONE ST R Group
2021 CROSSROADS SPONSORS Golf Tournament Tote Bags Lanyards
Expo Hall Refreshments President’s Cocktail Reception
Partner Propane Genius Bar Beer & Wine Pavilion
2020-2021 TPGA Board of Directors President: Josh McAdams, McAdams Propane, 936-598-7444 President Elect: Allen Wells, Baygas, 281-332-2630 Secretary: Harris Baker, HBH Systems, 512-587-8347 Treasurer/Finance Chair: Bill Collins, Collins Propane, 972-442-1078 District 1 Director: David Collett, Gas and Supply, 903-780-2488 District 1 Alternate: Open District 2 Director: Matt Brock, McAdams Propane, 936-598-7444 District 2 Alternate: Open District 3 Director: Jeremy Gentile, Hill Butane, 409-296-2001 District 3 Alternate: Open District 4 Director: Danny Meyers, Bellville Butane 979-865-2698 District 4 Alternate: Matt Peterson, Buster Brown Propane, 281-689-3946 District 5 Director: Ryan Tudyk, Howdy Propane Services, 361-771-1900 District 5 Alternate: Open District 6 Director: Omar Garcia, Mr. G Propane, 956-581-1063 District 6 Alternate: Open District 7 Director: Sharon Seale, Bell Hydrogas, 210-533-7103 District 7 Alternate: Open District 8 Director: Rodney Sladek, Fayetteville Propane, 979-836-7044 District 8 Alternate: Open District 9 Director: Brad Quisenberry, Gene Harris Petroleum, 888-336-4474 District 9 Alternate: Larry Hearn, Yellow Rose Propane, 870-648-8241 District 10 Director: Josh Nowlin, McCraw Propane, 9003-583-7481 District 10 Alternate: Chad Gregg, Enderby Gas, 940-482-3225 District 11 Director: Steve Adams, Hardwick LPG, 254-647-3402 District 11 Alternate: Open District 12 Director: Laci Jo Stone, Schneider Distributing, 800-901-9109 District 12 Alternate: Open District 13 Director: Open
4
Texas Propane • www.txpropane.com
District 13 Alternate: Open District 14 Director: Terry Perez, Perez Propane, 512-318-9780 District 14 Alternate: Open District 15 Director: Don Heinrich, Slaton Gas, 806-828-6501 District 15 Alternate: Open District 16 Director: Open District 16 Alternate: Open Past President: Mark Peterson, Buster Brown Propane, 281-689-3946 Past President: Jack Walzel, Tri-Co Propane, 254-642-3885 Past President: John Walter, Schneider Distributing, 800-901-9109 Past President: Ben Wood, Northwest Propane, 972-247-6121 Vice President: Jeremy Gentile, Hill Butane, 409-296-2001 Vice President: Matt Terry, SHV-Pinnacle Propane, 210-560-5418 Vice President: Larry Baty, Cadenhead Servis Gas, 800-722-8654 Sr. Vice President: Sr. Vice President: Todd Dorris, Roadrunner Energy, 830-278-2915 Sr. Vice President: Bill Collins, Collins Propane, 972-442-1078 Sr. Vice President: Joe Green, Green’s Blue Flame Gas, 713-462-5414 Assoc. Supplier Service Director: Kirk McGarrah, Cox2M, 713-897-1740 Assoc. Supplier Service Alternate: Steve Johnson, Midstream Transportation, 512-787-3777 Assoc. Producer/Marketing Gas Director: Jimmie Grant, Martin Gas Sales, 713-851-6155 Assoc. Producer/Marketing Gas Alternate: Jim Fulton, 4J Energy, 281-728-8567 Assoc. Manufacturer/Distributor Director: Tracy Wells, Gas Equipment Co, 214-683-8018 Assoc. Manufacturer/Distributor Alternate: Joe Ezernack, Meeder Equipment, 903-877-9401 Assoc. At Large Director: John Becraft, Targa Resources, 817-416-7757 Assoc. At Large Alternate: Crystelle Markley, Superior Energy Systems, 512-944-4177 Nominating Chair: Ben Wood, Northwest Propane, 972-247-6121 NPGA Director: Chad Gray, Dixie LP Gas, 254-582-5359
(a)
(c)
(c)
(b)
Feature
TPGA Awards Nearly $20,000 in Scholarships for 2021 For nearly 25 years, the TPGA Scholarship Foundation has assisted parents who work in the propane industry with tuition assistance, awarding over $150,000 in scholarships over the years. Through the association scholarship program, TPGA members’ children and grandchildren continue to get relief from the high costs of seeking a higher education, whether it be trade school, community college or a university. TPGA is proud to announce our winners for the 2021-2022 school year. 6
Texas Propane • www.txpropane.com
Meet Our Scholarship Winners Chloe Tang is the daughter of Sandy Tang, of TPGA member AmeriGas in Houston. Houston is where Chloe attended Langham Creek High School and graduated as Valedictorian in May 2020. In high school, she was president of the National Honor Society and selected to be on the Superintendent’s Student Leadership Advisory Council. Chloe is following in sister Desiree’s footsteps in winning a TPGA scholarship. Chloe is also attending her sister’s alma mater, the University of Texas at Austin, where she will be entering her sophomore year and majoring in electrical engineering. Chloe wants to immerse herself in a career where she feels encouraged to think critically and innovatively. With engineering, she truly believes she can check all those boxes as the combination of math and science is a realm that she is passionate, yet tested, in. Chloe Tang was also awarded AmeriGas David Lugar Memorial Scholarship from the National Propane Gas Association Scholarship Foundation. Sarah Pavlas is the daughter of Jennifer and Kevin Pavlas of TPGA member Colorado County Propane, LLC of Sheridan, Texas. Sarah graduated top of her class from El Campo High School, where she earned the prestigious honor of being named Valedictorian in May 2021. Sarah was a member of the National Honor Society. All four years of high school, she was also very active in UIL, winning first place in both team and individual competitions. In addition to academics, Sarah was devoted to the community. She has worked for her local food pantry for over 10 years and was recently promoted to office assistant, in addition to working with multiple other community and service organizations. In high school Sarah fell in love with coding, and this fall she will attend the University of Texas of Austin where she is majoring in computer science with a focus in cybersecurity. She hopes to one day protect NASA from cyberattacks. EmmaLee Smallwood is the granddaughter of Max Eubanks of TPGA member Bishop Energy. EmmaLee balanced school, extracurriculars and work throughout high school at the same time finding time to volunteer for
multiple causes. In May 2021, EmmaLee graduated from Farwell High School. While in high school, she was elected by her peers all four years to serve on Student Council. EmmaLee served in FFA for all four years of high school and during her senior served as vice president of the organization. This fall she is headed to West Texas A&M University to pursue a degree in Agricultural Communications. “Agriculture is the foundation of our economy and affects all of us on a daily basis. The world should understand agriculture better in order to reach the economic- ecological-social balance so badly needed in this world,” explains EmmaLee on her passion to pursue a career in agriculture. Ellenore “Ella” Dorris is the daughter of Todd Dorris, who serves as the Operations Manager for Roadrunner Energy of Uvalde, Texas, where Ellenore is also part-time employee. This past May 2021, Ellenore graduated from Uvalde Consolidated Independent School District (UECHS) where she was involved a number of extracurriculars including National Honor Society and Student Council. She additionally served on the UECHS Advisory Committee throughout high school. Ellenore also competed in UIL competitions in journalism and theater arts. For her entire high school career, Ellenore was active in the Drama Club, in which she served as its Publicity Director and performed in numerous UHS Theatre Department Productions. This fall, Ellenore will attend Angelo State University where she will pursue a degree in Theater Arts Education. In addition to winning a TPGA scholarship, Ellenore “Ella” Dorris also was a recipient of the National Propane Gas Foundation Naomi Cordill Scholarship. Cassidy Rollins is the daughter of Angie and Larry Rollins, who both work for TPGA member Buster Brown Propane, in New Caney, Texas. During this 2021-2022 college school year, Cassidy will be a junior at Sam Houston State University in Huntsville, Texas, where she is majoring in Business. Cassidy hopes to one day own a cheer gym with her business degree, a love she September 2021 •
Texas Propane
7
discovered while cheerleading at New Caney High School, and coaching youth cheer over the years. In addition to cheering, Cassidy was on the tennis team, Student Council, and a member of the National Honor Society in her high school years. At Sam Houston State, she works in the ticket office, is involved in several school activities, and is also a member of Alpha Chi Omega (AXO) sorority, where she participates in a multitude of philanthropic and community projects. The final scholarship winner, Matthew Pevehouse, is attending Kansas State University Polytechnic Campus as a sophomore, where he is seeking a Bachelor of Science in Applied Business & Technology to carry on the tradition of helping to run his family’s propane business, TPGA member Independent Oil Co. - Dixie LP-Gas, located in Hillsboro. His great grandfather started the company in 1944 and it is currently run by his grandfather, Lynn, and uncle, Chad Gray. Matthew has also worked for the propane company for the last five years. Matthew is a 2020 graduate of Abbott High School where he excelled in sports. He was a member of the varsity basketball and baseball teams. Matthew also played select baseball for the Ft. Worth Gators. In addition to sports, Matthew was a member of several school organizations, including the Fellowship of Christian Athletes, National Honor Society, Student Council, and Future Farmers of America. In addition to a full schedule of work and extracurriculars, Matthew participates in many community activities including volunteering for the Lion’s Club and prison ministry. How Are TPGA Scholarship Winners Selected?
Over the last 20 years the TPGA Scholarship Foundation has contracted with college scholarship experts outside our organization to evaluate, rank, and select winners. The applications are meticulously reviewed by an outside expert panel hired by the Scholarship Foundation, and applicants are scored based on financial need, academic excellence, extracurricular / community involvement, and writing composition. Congratulations to all our TPGA scholarship winners. The TPGA scholarship application period will open in spring 2022 for the 2022-2023 school year. For more information about the TPGA scholarship, please visit www.txpropane.com/scholarship or email tpgascholarship@txpropane.com.
8
Texas Propane • www.txpropane.com
National Prop Schola The National Propane Gas Association Scholarship Foundation (NPGF) awarded 101 scholarships totaling $135,500 to students for the 2021-2022 academic year with several winners being from Texas. CHASE BORDERS won the National Propane Gas Foundation Legacy Scholarship Hometown: Overton, Texas Parent: Daylen Borders is employed by NPGA member Matheson Tri-Gas in Longview, Texas School: Texas A&M University in College Station, Texas Year: Freshman Major: Biological and Agricultural Engineering KIRSTIN DEBLONK won the Arcosa Scholarship Hometown: Flower Mound, Texas Parent: Michelle Ridings is employed by NPGA member Gas Equipment Company in Dallas School: Texas A&M University in College Station, Texas Year: Junior Major: Wildlife and Fisheries Science TRINIDAD GALLO, JR. was awarded the National Propane Gas Foundation Corporate Partners Scholarship Hometown: Houston, Texas Parent: Trinidad Gallo, Sr. is employed by NPGA member Matheson Tri-Gas in Stafford, Texas School: University of Houston Main in Houston, Texas Year: Sophomore Major: Biophysical and Biochemical Sciences
pane Gas Association Foundation arship Winners Announced FRANCES NELSON was awarded the Jim Bertelsmeyer Scholarship Hometown: Fairfield, Texas Parent: Jeff Nelson is employed by NPGA member Nelson Propane Gas Incorporated in Corsicana, Texas School: University of Alabama in Tuscaloosa, Alabama Year: Freshman Major: Finance
AVERY WHEAT was awarded the CHS Foundation Scholarship Hometown: Winters, Texas Parent: Doug Wheat is employed by NPGA member Wheat Energy Services in Winters, Texas School: Angelo State University in San Angelo, Texas Year: Freshman Major: Marketing
DYLAN RIZO was awarded the Williams Energy Scholarship Hometown: Houston, Texas Parent: Gracie Garcia is employed by NPGA member AmeriGas Propane LP in Houston, Texas School: Colorado State University in Fort Collins, Colorado Year: Freshman Major: Economics
ZACHARY WHEAT was awarded James Richard Bass Jr. and Patrice A. Bass Scholarship Parent: Douglas Wheat is employed by NPGA member Wheat Energy Services in Winters, Texas Hometown: Winters, Texas School: Baylor University in Waco, Texas Year: Freshman Major: Accounting and Finance
BENJAMIN TEDDER was awarded the CHS Foundation Scholarship Hometown: Madisonville, Texas Parent: Karen Tedder is employed by NPGA member J & B Propane in Madisonville, Texas School: Sam Houston State University in Huntsville, Texas Year: Freshman Major: General Business, BBA
REBECCA CARLSON won the National Propane Gas Foundation Wendy Gorham Scholarship Hometown: Missouri City, Texas Parent: Tim Carlson is employed by NPGA member Centennial Energy in Missouri City, Texas School: Clemson University in Clemson, South Carolina Year: Freshman Major: Engineering
The NPGF scholarship application for the 2022-2023 academic year opens on December 15, 2021. Questions? Contact us at scholarship@npga.org.
September 2021 •
Texas Propane
9
Business Beat
Helping Employees During Back to School Time
For most, back-to-school looks different again this year as the COVID-19 pandemic continues to impact the usual operations for schools and various workplaces. Many students finished the 2020-21 school year in a hybrid fashion, spending some days (or, in some cases, half-days) in the classroom — while others continued learning completely remotely. At the same time, many of their parents or caretakers either went back to work full-time, started working in a hybrid fashion, or continued working remotely (some, permanently). As the 2021-22 school year begins, many working parents are still left grappling with the uncertainty of what the school year might bring with concerns related to COVID-19 variants. Will their kids be able to return to a physical school building full-time? And if so, will it continue for the full school year? Will they be able complete full workdays without sacrificing their child’s education, job performance, and mental health? To help working parents continue maintaining a balance between their personal and professional obligations during these unpredictable times, employers may wish to provide flexible work arrangements that work for everyone.
Challenges families face as schools reopen
Parents may be considering the potential risks of kids returning to a physical school building. Alternatively, those whose children are not returning to the classroom on a full-time basis, or who will continue learning remotely, may be concerned about how athome learning may impact their work schedule. Working parents of school-age children are contending with a number of possible
10
Texas Propane • www.txpropane.com
scenarios that include: Some schools will fully reopen, while others will continue to offer remote learning options. Some schools may provide students with a hybrid learning model, where students are on site some school days, and are at home for the remainder. For working parents, this can make it difficult to balance home and work life, especially on days when their children are learning at home or do not have a structured school program. If students go to school inperson and there is a reported case of COVID-19, depending on school guidelines (which often follow existing federal, state and local guidelines), staff and students may be required to quarantine and remain out of school for designated periods of time. In such a case, parents may need to be home or find childcare for this period of time. If students will be doing any form of remote learning and the parent is working from home, the parent may have to balance childcare with their job responsibilities during work hours.
What can employers do to help working parents as kids return to school?
If you have employees who are struggling with balancing childcare and work, it’s important to have an honest and direct communication so that together you can better understand the employee’s work limitations, identify whether a reasonable accommodation for their situation is available, and explore any additional options that may be available.
Create a plan
Part of having direct communication with an employee includes setting aside any preconceived notions of what is and is not reasonable, or what an employee can or cannot do, and approach this process from the perspective of what you can do to help this person remain a productive worker. Documentation is also key when an employee requests time off due to a childcare reason. Engage with employees to try to understand why they are unable to work or telework, explore possible options, and evaluate eligibility for leave. More specifically, work through the following steps:
1. Determine the essential functions of the position and how they have been modified for COVID-19. 2. Communicate with the employee to learn more about their limitations and how to overcome them. While employers are permitted to ask some questions, you must make sure not to dive too deep into the employee’s personal life in a way that goes beyond what is allowed by law. You should not make assumptions and must accept answers given by employees at face value. However, employers can ask that employees certify the answers given so that you have the necessary documentation to support leave requests. 3. Identify potential accommodations if and where possible: • Be flexible with a date for returning to the office (if applicable). • Consider full-time or partial telework if the position allows for it. • Consider implementing flexible hours or staggered weekly schedule. 4. Understand the employee’s preference. 5. Document the process and accommodations being offered.
Understand employee leave eligibility
Employers should be aware that throughout the COVID-19 pandemic, there have been a number of laws and regulations enacted related to paid and unpaid leave. Be sure to review your workplace policies regarding availability of any paid or unpaid leave time, and consider any applicable state or local laws for providing paid or unpaid leave. If an employee is eligible for leave, employers must follow any applicable documentation requirements, which can include completing leave requests or requesting documentation from an employee. As an employer you should also review your obligations to of-
fer remote work, if any, under state or local law. Even if remote work is not legally required, employers may want to consider allowing the employee to work remotely with the knowledge that if this is permitted, it must be applied consistently to other employees.
Provide reasonable accommodations to employees with disabilities
An employee who has a disability that puts them at greater risk from COVID-19 may be entitled to a reasonable accommodation under the Americans with Disabilities Act (ADA) or similar state law. Even with the constraints imposed by the pandemic, some accommodations may meet an employee’s needs on a temporary basis without causing undue hardship on their employer. Reasonable accommodations may include but are not limited to: • Making existing facilities used by employees readily accessible or safe; • Job restructuring; • Part-time or modified work schedules; • Providing personal protective equipment (PPE); • Reassignment to a vacant position; • Acquisition or modifications of equipment or devices; • Appropriate adjustment or modifications of examinations, training materials, or policies; • The provision of qualified readers or interpreters; and • Other similar accommodations for individuals with disabilities (may include an unpaid leave of absence) The EEOC suggests, in discussing accommodation requests, employers and employees may find it helpful to consult the Job Accommodation Network ( JAN) website (https://askjan.org/) for types of accommodations, or JAN’s materials specific to COVID-19.
September 2021 •
Texas Propane
11
The types of accommodations available to employees may depend on the laws that apply to your specific business, including federal, state and local laws. There may be state or local laws that provide leave for employees (including but not limited to paid sick leave, paid family leave, or other leave programs). In addition, employees may be eligible to use vacation or PTO to care for a child.
Implement policies that support work/life balance
After you’ve proactively engaged with employees to anticipate what adjustments need to be made to their role or work schedule, you may be able to support them and help them find work/life balance by: 1. Providing valuable benefits An employee assistance program, in particular, can help employees resolve a variety of issues that contribute to stress, which in turn, may be adversely affecting their work performance and morale. This can be useful to your staff at any time, but may be particularly beneficial as they juggle work and personal obligations during the pandemic. 2. Embracing mobility tools Certain mobile technologies can help make teleworking easier for employees during the school year. Project management tools, learning management systems, and HR self-service tools are just a few ways that all your remote employees can maintain important team connections and communications.
3. Incorporating balance into company culture Aside from the stress brought on from the COVID-19 pandemic, office politics and team dynamics can create stress on a dayto-day basis. Gossip, negativity, and other issues can lower employee morale and make it difficult for workers to be productive. Invest in your company culture to minimize these issues, and understand that all employees — parents and non-parents alike — can benefit from a company that supports a healthy work/life balance. 4. Being mindful of school schedules When you can, provide as much advance notice as possible regarding your business’s reopening plans or work schedule changes. This can assist working parents in making plans for kids going back to school and childcare. The realities of being a working parent often mean that you’re being pulled in multiple directions. Add schooling (or childcare) uncertainties, as well as health concerns over COVID-19, and your employees are likely to face a strain on their work/life balance unlike ever before. This is, undoubtedly, a critical time for employers to proactively communicate with staff about work schedules and the potential for flexibility, and to review your business policies, all applicable leave laws, and reasonable accommodations. This article is courtesy of Paychex, which provides management solutions for payroll, benefits, human resources, and insurance services. For information and resources regarding COVID-19 and the workplace, visit the Paychex COVID-19 Help Center at paychex.com.
Helping Business Owners Retire Legacy Energy Consulting was started in 2020 by 30-plus-year propane industry veteran Chad Pendill.
Call: 763-772-2834 info@legacyenergyconsulting.com www.legacyenergyconsulting.com
Seller Representation • Initial consultation to learn about your business and discuss the process
• Prepare a detailed offering package to present to buyers
• Use our un-matched industry relationships to present your business to upward of 20 buyers in most markets
• Manage the entire process
12
Texas Propane • www.txpropane.com
• Set a detailed timeline for buyers • Receive and review offers and leverage our knowledge of both sides of the process to negotiate the best overall deal for you, your employees and your customers
• On-site support during due diligence • On-site support during closing
YOU DESERVE A WEBSITE AS GOOD AS YOUR COMPANY. Warm Thoughts Communications designs and manages more propane company websites than anyone in the country.
99% of our clients say they’d recommend us. To see the difference we can make for you, check out our success stories at warmthoughts.com 201-330-9276 Websites • Social Media • Review Management Online and Traditional Advertising Sales and Customer Service Training September 2021 •
Texas Propane
13
Fleet Safety
Driver School Zone Safety You must: • Yield to the pedestrian • Stop when someone is in the road and wait for them to cross completely before proceeding • Keep the intersection clear to ensure the pedestrian’s visibility • Obey crossing guard or police officer instructions • Don’t block the crosswalk when stopped or waiting to make a turn • Never pass a vehicle stopped for pedestrians It’s been a while since schools have been operating at full capacity. It’s a good time to remind yourself and your drivers about safe driving practices around school zones. School zones are areas around schools where the posted speed limit is lowered in order to protect children. Areas for school zones typically include: • Streets directly adjacent to a school • Intersections near a school • Crosswalks in the vicinity of a school In most states, the speed limit in a school zone will only be lower during hours when students are going to and from school. However, some states require motorists to reduce speeds when passing schools no matter what time of day. Often marked by flashing lights on a speed limit sign, you should slow down. Most areas require driving no faster than 25 miles per hour, but there are areas that require you drive under 15 miles per hour. It is imperative to follow school zone speed limits. Traveling faster than the posted limit greatly increases your stopping distance, and therefore, the likelihood of striking a pedestrian. Distraction and Reaction Distance –The time it takes for the driver to realize the need to brake plus the time it takes to depress the brake pedal. The reaction time for an attentive driver is just under 1 second, but distracted drivers can take up to 3½ seconds to react. Braking Distance –The distance your car travels after you have applied the brakes until your vehicle comes to a stop. The faster you are travelling, the more momentum you have and the braking distance will increase. Stopping Distance –The total distance you travel before you apply the brakes, plus the distance you travel while the brakes slow you down. Another important reason to follow the posted school zone speed limit is the severity of sustained injury, should an impact occur. Speed is especially lethal for vulnerable users, like pedestrians and people biking. The risk of injury and death increases as speed increases. At 20 miles per hour –90% chance of survival At 30 miles per hour –50% chance of survival At 40 miles per hour –10% chance of survival
Crosswalks
Crosswalks may be marked with brightly colored flags or flashing lights. There may also be a crossing guard or police officer assisting pedestrians.
14
Texas Propane • www.txpropane.com
Buses
Watch for children playing or meeting near the bus. Remember children can be unpredictable and may dart out from around the bus without looking for traffic. The area 10 feet around a school bus is the most dangerous for children; stop far enough back to allow them space to safely enter and exit the bus Know the flashing signal system. Yellow flashing lights mean the bus is preparing to stop. Red flashing lights indicate the bus has stopped and is loading or unloading children. You must wait until the red light stops flashing, the extended stop-arm is withdrawn and the bus begins to move before proceeding.
Distracted Walking
Distracted walking is walking while texting, tweeting, gaming, talking, surfing the web or listening to headphones. Be aware that students, and even parents, may be walking while distracted. • 25% of high school students and 16% of middle school students were found to be walking distracted. • 44% of distracted teens were wearing headphones • 31% of distracted teens were looking on their phone • 80% of students participated in unsafe street crossing Distracted walking is on the rise and, as a motorist, you need to be aware of this behavior and be extra cautious.
Bicyclists
When passing a bicyclist, proceed in the same direction slowly, and leave 3 feet between your car and the cyclist. When turning left and a bicyclist is approaching in the opposite direction, wait for the rider to pass. If you’re turning right and a bicyclist is approaching from behind on the right, let the rider go through the intersection first, and always use your turn signals. Watch for bike riders turning in front of you without looking or signaling. Watch for bikes coming from driveways or behind parked cars. And finally, check side mirrors before opening your door.
This article is courtesy of information compiled by Crum & Forster. This material is provided for information purposes only and is not intended to be a representation of coverage that may exist in any particular situation under a policy issued by one of the companies within Crum & Forster.
FUEL YOUR PROFITS WITH LOWER WORKERS’ COMP PREMIUMS Endorsed by:
*Dividends are not guaranteed and past dividends are not a guarantee of future dividends. The Texas Department of Insurance must approve all dividend plans
Call your agent to get a quote or call Curtis Heptner, Master Agent H (940) 397-2771 H Curtis@certessentials.com
September 2021 •
Texas Propane
15
Feature
Resources to Engage Your Schools About the Value of Propane Buses of why districts are adopting propane autogas for school transportation.
All About Refueling with Propane Autogas
While Texas leads the nation in propane school bus adoption, there is still a lot of room for growth. Keep your propane autogas school bus knowledge sharp and learn something new by exploring all the resources PERC has to offer that you can share with school transportation officials, school administrators, school board members and even parents in your community. Propane Autogas vs Diesel
Propane autogas offers refueling options that fit a range of budgets. Learn about everything from onsite refueling, to quick-connect nozzles, and more. West Virginia University Emissions Study
This groundbreaking 2019 study found that propane autogas buses decrease NOx emissions by 96 percent compared with diesel. Case Study: Student Transportation of America, Inc.
Modern diesel buses claim to run clean, but they can’t beat the NOx reductions and low total cost-of-ownership of propane autogas school buses.
Read the advantages that one of the largest school bus contractors in the country has been enjoying since using propane autogas, including improved driver retention and cleaner performance.
Refueling vs. Recharging: How Propane Autogas Beats Electricity
cost-prohibitive. Learn how propane autogas infrastructure powers your fleet cleanly for a lower cost.
Some districts are considering electric school buses to meet emissions goals, but the infrastructure for electricity is often
The Advantages of Propane Autogas for Schools
Get a more detailed overview
16
Texas Propane • www.txpropane.com
Access These Resources
Go to: https://propane.com/ autogas-learning/school-transportation/ to get access to all these resources. Additionally, sign up for PERC’s Autogas Refuel newsletter to stay educated on all things alternative fuel and school transportation. More Resources
Additional assets including school bus photos, social media posts, print ad, digital ads and this Texas school bus study can
School Bus Trade Ad
be found by going to https://propane.com/resource-catalog and selecting school buses from the Market dropdown menu.
This print ad is designed to target school bus transportation departments and schools. Download and customize online.
Eanes ISD Case Study
A testimonial that showcases how Eanes ISD of Westlake, Texas, was able to make the switch to propane autogas, saving the school district and fleet significantly on their annual fuel budget. Currently 45 of their 49 school buses are powered by propane autogas.
Grants
The Texas Commission on Environmental Quality, Clean Cities, EPA and other programs offer grants for schools to retire old diesel school buses and switch to cleaner burning fuels like propane.
IT'S NOT ONLY SAVING. IT'S GIVING STUDENTS MORE. When you decide to save more on transportation, you’re deciding to save more for students. Propane autogas buses cut your fuel and maintenance costs, offering the lowest total cost-of-ownership available. So while you’re meeting your financial objectives, you’re also helping your district better afford more teachers, supplies, and extracurricular activities. These savings go far. Contact us to learn more.
Standard Full Page 6701-AD-19 Trim: 8" x 10.75" Bleed: 8.25" x 11" 4/C Swanson Russell
If you are interested in seeing what grants your school district might be eligible for, contact the Propane Council of Texas at info@propanecounciloftexas. org and our grant writer will see what opportunities might match your school district.
School Bus Influencer Ad
A print ad for marketers to utilize in their own outreach. Download the print ad to customize and send advertise in publications targeting school bus influencers like school administrators, school board, and parents.
A BETTER DAY BEGINS WITH A BETTER FUEL The noticeably quieter operation of propane buses gives students a safe, peaceful ride to school. And because propane powers the lowest total cost‑of‑ownership available, savings from the buses can help the classroom, too. Schools may be in a better position to afford more teachers, extracurricular activities, and supplies. Contact us to talk more about what propane buses can do for your district.
PROPANE.COM
Vaporizers Standard Full Page 6704‑AD‑19 Trim: 8" x 10.75" Bleed: 8.25" x 11" 4/C Swanson Russell
Industrial Regulators Second Stage Spring Loaded P202
First Stage High Pressure P627C
• Direct-Fired RH Series • Water-Bath RW Series • Immersion Tube ID Series
Second Stage Spring Loaded 1813C
First Stage Direct Acting P99
• Electric RE-A Series • Steam VS Series Atlanta GA
(800) 241-4155 Houston TX
(800) 334-7816 Little Rock AR
(800) 643-8222
Chandler OK
(800) 763-0953
Dallas TX
Indianapolis IN
(800) 241-1971
Orlando FL
(800) 821-0631
Fayetteville NC
(800) 821-1829
(800) 447-1625
Kansas City MO
(800) 821-5062
Richmond VA
(800) 368-4013
www.gasequipment.com
St. Louis MO
(800) 423-4685
Tracy Wells East Texas
John Percy West Texas
September 2021 •
Mike Armstrong South Texas
Texas Propane
17
PERC Corner
PERC Summer Meeting:
Training, Marketing & R&D Projects Approved During the July Council meeting, council members approved the preliminary 2022 expenditure budget of $35,279,012 for public comment. The budget will be finalized by the Council at the November meeting. New council officers: • Stuart Weidie, Blossman Gas (Swannanoa, NC) – Chairman • Casey Cramton, Dead River Co. (South Portland, ME) – Vice Chairman, Marketers • Duncan McGinnis, Aux Sable (Morris, IL) — Vice Chairman, Producers • Jeff Kerns, ThompsonGas (Frederick, MD) – Treasurer • Gary France, France Propane Service (Schofield, WI) – Secretary New Advisory Committee Working Group Chairmen and Vice-chairmen: Safety & Technical Training Working Group: Chairman: Chris Wagner, AmeriGas Research & Technology Development Working Group: Chairman: Chuck Strawn, Red Seal Measurement, Vice-chairman: Steve Moore, Expo Propane (No change to Market Growth & Commercialization Working Group)
This Docket was tabled, not approved:
Docket 22970: Origin Engines 3.6L Mobile Equipment and Power Generation Certification with Ultera Ultra Low Emissions, $950,000, for Origin Engines to develop a 3.6L propane fueled engine for mobile industrial equipment and power generation that utilizes the patented Ultera®
18
Ultra-Low Emissions Technology. Lowering engine emissions and overall carbon footprint continues to be a strategic focus not only of engine manufacturers but of big companies and their pledges to be Net-Zero by 2040. Trends on a global level continue to drive higher efficiency and lower emission internal combustion (IC) engines. Additionally, actions are being pursued on the West Coast to phase out (IC) driven forklifts. Origin sees an opportunity to develop an engine and emissions package that can keep IC engines as a viable solution for mobile equipment OEMs selling into these markets. Origin Engines is seeking PERC funding and partnership to offset the costs associated with the calibration development and emissions certification to bring the 3.6L engine to market with both EPA-and CARB- emissions certifications. This will help ensure that propane remains available in this power range.
The Council approved the following funding requests:
Change Order 21996: Entry Level Driver Training, $414,500, for a scope and funding change order. This docket was originally approved in early 2019 for $310,000 to produce an Entry Level Driver Training program the industry could utilize to meet the theory curriculum regulations the Department of Transportation (DOT) had imposed for new CDL applicants. The implementation date for the new regulation was pushed back by DOT from Feb 2020 to Feb 2022 and the docket was kept open with the intent of starting production in early 2021. During this delay there was additional clarity from DOT for online theory training programs which changed the scope of the project by adding additional program elements, in-
Texas Propane • www.txpropane.com
teractivity, and voice over requirements. The program being developed will fulfill the theory curriculum; the second part of the program requires behind-the-wheel training to be performed. Behind-the-wheel providers are required to self-certify to minimum facility, equipment, and staff requirements, register with FMCSA’s Training Provider Registry with biennial reports, record keeping, and document retention, and be subject to FMCSA audit. The scope change for this project will be to add additional learning paths to the ELDT theory curriculum including a class “B” CDL path and hazmat endorsement path. Additionally, there will be an increase in the interactivity and robustness of the programs and exams to meet the requirements of DOT. The new timeline for the project will have it completed by 12/31/2021. The cost for these additional scope changes as well as improved user interactions will result in an additional $414,500 of expenses. These dollars will be taken from 2021 safety and training budgeted dollars. Docket 23027: Assessment of Liquid Direct Injected Fuel Systems for Propane Engines, $654,850, to meet the Propane Education & Research Council’s mission of exploring, developing, and commercializing propane technologies for medium-duty (Class 6 & Class 7) and standby power applications. Katech Engineering LLC will develop a robust Liquified Petroleum Gas (LPG) Direct Injected (DI) fueled system using both commercial off the shelf (COTS) and custom fuel system components through a three phased approach. In Phase I, Katech will utilize COTS components and will leverage their performance using a decision matrix. In Phase II, Katech will engineer and develop custom fuel system components and solutions for robustness if COTS fuel systems fail in Phase I. Katech will utilize a parallel strategy to meet the objectives of Phase II. For example, on one end, Katech will pursue a recently released DOE Vehicle Technologies Office FOA (DEFOA-0002475: LOW GREENHOUSE
GAS (GHG) VEHICLE TECHNOLOGIES RESEARCH, DEVELOPMENT, DEMONSTRATION AND DEPLOYMENT) or other DOE opportunities for funding Phase II scope of work. On another end, Katech will work with PERC to obtain additional funding in the later phases to meet Phase II scope of work and objectives. After benchmarking and down selection of fuel system, Katech will perform rigorous reliability testing either in-house or in coordination with other PERC contacts in Phase III. In this proposal, Katech will only focus on Phase I objectives, which include: • COTS DI fuel System integration, testing, compatibility, benchmarking, down selection. • Propane DI specific engineering solution development, custom control systems development. • 250 hr. in-house reliability testing. • After accomplishing each task, the Katech team will present a technical report corresponding to that task in that phase.
message campaign will support the U.S. propane industry and the businesses and households it serves by more effectively telling propane’s positive environmental story to consumers, environmental thought leaders, influencers, and decision makers. Docket 23048: CETP Modularization Development, Round 3, Phase 1: Internal and External Vapor Distribution Systems, $920,700, to support the strategic objective to develop professional, informed, and skilled
workforce and trade allies through worldclass safety and technical training. The goal is to update and modularize the CETP training program into a new, more user-friendly format with new programs and updates to existing CETP offerings. This project is the first phase of three to update the following programs: • Designing and installing exterior vapor distribution systems. • Placing vapor distribution systems and apliances into operation.
Experts at delivering QUALITY every time.
Visit Us Online: www.propanetank.com Docket 23038: Agency Transition and Propane Rebrand, $945,937, to retire PROPANE Clean American Energy® and replace it with a brand identity that better reflects propane’s value as an affordable, low-carbon alternative to electricity and other competitors. The rebranding is driven by the Joint Task Force’s development of two messaging pillars that will shape the future of propane’s role in the national energy conversation: • Access to clean, affordable and renewable energy like propane ensures equity on the path to zero emissions. • Clean and renewable energy like propane accelerates decarbonization. The Joint Task Force appointed the Creative Development Working Group – made up of members of the Market Growth and Commercialization Working Group and other industry leaders – to oversee development and adoption of the new brand identity. The new brand and an accompanying
TRUSTED & BEST
Quality | Customer Service | Delivery | People Warranty | Distribution Network | Inventory Quality is more than just our name. We strive each and every day to provide our valued customers with the absolute best products and services available. We are family owned and appreciate the relationship we have with our customers. When you want the best...choose QUALITY.
HOME OFFICE 2914 U.S. 61 Cleveland, MS 38732 800-345-2495 OHIO LOCATION 721 Graham Drive Fremont, OH 43420 419-334-2664 UTAH LOCATION 5601 Axel Park Rd. West Jordan, UT 84081 801-280-1133
Aboveground | Underground | Above/Underground Dispenser | Anhydrous Ammonia September 2021 •
Texas Propane
19
These courses represent the third set of modularized programs and are among the most-used CETP training and certification programs. The first phase is startup. The second phase (installation) and third phase (layout and design) will be requested at later dates. The modules included in this docket are: • Pressure Measurement 101. • Gas Regulators 101. • Testing Gas Piping. • Verify Regulator(s) Performance. • Purge Air from Gas Piping. • Conduct Interior Site Assessment- New Systems. • Startup Appliances – New Installation Requirements. • Restore Service After an Interruption of Service. • Troubleshooting Propane Leaks. • Consumer Safety Education.
Docket 23046: Autogas Dispenser Maximum Delivery Pressure Standard Testing, $190,375, to support autogas propane vehicles becoming a larger share of the alternative fuel market with technologies used for fuel delivery systems becoming more sophisticated and the use of higher-working pressures for ASME containers becoming more common. Previously, NFPA 58 LPGas Code required a maximum allowable working pressure for engine fuel containers on vehicles of 312 psig. Since the 2017 edition of NFPA 58, there is no defined maximum pressure and so it is common for containers to have working pressures up to 400 psig. NFPA 58 also requires the container to have a relief valve with a start-to-discharge setting equal to the maximum allowable working pressure of the container. Currently NFPA code does not limit the maximum outlet pressure of propane autogas dispensers but UL 495 does limit the pressure within a dispenser to 350 psig. Many autogas vehicle tanks are equipped with relief valves with a set to discharge pressure of 312 PSI. This creates a question of the possibility of
20
a relief valve activation while a tank is being filled if the tank pressure becomes too high. This testing is designed to be used to assist the engineering and construction of propane autogas dispensers. This project will include a design testing scheme and conduct testing to evaluate the performance of propane vehicle containers having a maximum allowable working pressure of 312 psig when those containers are refueled by a dispenser complying with the maximum allowable pressure requirements of UL 495. The goal of this project is to utilize recognized testing information to determine a standard for an autogas dispenser’s maximum refueling pressure output so that unintended activation of the vehicle storage tank’s pressure relief valve does not occur during refueling.
Docket 23047: Learning Center Operations 2021, $282,000, to support one of PERC’s four strategic goals, to develop professional, informed, and skilled workforce and trade allies through world-class safety and technical training, by supporting PERC’s educational program’s delivery platform (The Learning Center). This project will provide level 1 help desk support for PERC’s Learning Center along with the processing of paper-based testing and the processing of skills assessments through the current vendor Industrial Training Service. The docket also funds independent contractor technical support for PERC staff who manage The Learning Center, along with funds for custom upgrades to the Absorb learning management system. This support program will be in place for 12 months; during this time PERC staff will be evaluating the needs of The Learning Center’s users while testing and leveraging technology to help reduce the need for this level of support. Presidential Approvals. Since the Council’s last meeting, Tucker approved eight no-cost change orders for a time extension:
• Docket 21710 — Customer Safety
Texas Propane • www.txpropane.com
Awareness Materials for Industrial and Commercial Markets, June 30, 2022. • Docket 21769 — National Builder Incentive Program, June 1, 2025. • Docket 21933 — Dispensing Propane Safely Technical and Market Revisions, Dec. 31, 2021. • Docket 22038 — Propane Powered Front Engine School Bus (Type D), May 31, 2023. • Docket 22113 — 2020 Residential Consumer Integrated Outreach Program, Dec. 31, 2021. • Docket 22405 — Propane Emergencies Strategic Planning, Dec. 31, 2021. • Docket 22560 — EPA Propane Certification for Aisin 1.5kW CHP System, May 31, 2022. • Docket 22654 — Safety and Training Program Promotion, Dec. 31, 2021.
He also approved a scope change for Docket 22788 — Stirling Battery Ecosystem (SBE9000) Using Propane. The original plan was to develop a 7-9 kW Stirling engine unit based on 5G cell tower requirements, but a market survey revealed that a 4-6 kW unit would make more business sense as it can be applied to existing 4G cell towers that need to be upgraded to 5G. In addition, a packaged system with two Stirling engine units 8-12 kW system would be applicable for new towers. Tucker approved one presidential grant for Docket 23072 — Comparative Emissions Analysis 2021, for $90,000 and ending July 15, 2022. This will allow GTI Energy analysts to conduct a comparative emissions analysis of targeted applications in key propane markets. The analysis will leverage ongoing activities and tools developed under GTI’s Carbon Management Information Center consortium. A large part of this effort will be to set up the framework for analysis in spreadsheet form and establish fuel pathways that can be used for future evaluation of additional key propane markets.
September 2021 •
Texas Propane
21
Annual Pros4Care Golf Benefit The Pros4Care Annual Golf Tournament will be held on Monday, October 11, 2021, at the Dye course at the Stonebridge Ranch Country Club, which is located at 7003 Beacon Hill Road in McKinney, Texas. The course was recently named one of top 100 golf courses in Texas by the Dallas Morning News. All proceeds will benefit Pros4Care. Pros4Care is a nonprofit started by executives in the propane gas industry in partnership with the Prostate Cancer Foundation with a mission of raising awareness of prostate cancer and financially assisting patients with the help they need. One in 9 men will develop the disease. With early detection we can save many lives. Join Dallas Cowboys legend Flozell Adams (scheduled) and other celebrities from Fox4DFW and professional sports. Registration begins at 9 a.m. Shotgun start at 11 a.m. Box lunch is provided. Dinner is at 4:30 p.m. Register as a player or team and learn more about Pros4Care at https://pros4care.org.
LPG Charity Fund Fall Golf Classic The Annual LPG Charity Fund Fall Classic will be held on Tuesday, October 19, 2021 at Tour 18 Golf Course located at 3102 FM 1960 East in Humble, Texas. All proceeds will benefit the LPG Charity Fund. The LPG Charity Fund’s principal objective is to assist members of the LPG and Gas Processing industry during a time of catastrophic medical expenses and/or financial need such as temporary living expenditures or funeral expenses. Registration will begin at 11:30 a.m. The shotgun start will be at 1 p.m. Box lunches will be provided on each cart. The tournament will be a “Scramble” with handicap adjustment. In Lieu of the normal dinner and awards ceremony, the event team is working with Tour 18 catering to provide an outdoor light bites and cocktails for after the conclusion of golf. Register at https://lpgfund.com.
22
Texas Propane • www.txpropane.com
“Imagine yourself playing on carefully simulated holes from some of the greatest golf courses in America. This collaboration of incredible replicas offers players a memorable experience of walking in the footsteps of some of the great legends before them.”
ASME
Certified Tanks
New automated paint line working! Increasing our overall quality
Green is our color, what is yours? Call us and get a quote now! 1-800-609-TANK. www.metsa.com
Customize your products!
• 120 - 1990 Gal tanks • Rego Valves • Rochester Gauges • Delivered/Unloaded • Powder coated • New Tanks
Safety Training
Prepare Your Staff Before Heating Season Online Training Available for CSRs
Heating season is around the corner! This translates into an increase in volume of propane calls. Is your staff prepared to answer these calls?
Customer Service Representatives (CSRs) are often the first point of contact with the customer and integral to communicating guidance on propane safety and information about your company to the customer. These individuals are often overlooked when it comes to training. Whether you have a new CSR or your current CSR just needs a refresher, there are free resources to get them trained with a click of a button. Last year, the Propane Education & Research Council (PERC) launched a new comprehensive Customer Service Representative FREE online training program. It is available on the Learning Center at propane.com. These interactive courses are self-paced, and CSRs can stop and start as needed and even log in on another day to resume their training where they left off.
24
The program provides an overview of key concepts for office personnel when handling safety related calls or sales calls for residential properties. Having the skill set for both types of customer interactions can help mitigate risk, as well as facilitate a sale. The training is broken up into two different interactive modules: Office Personnel – Safety Basics, and Handling Safety Related Phone Calls. The first two training modules are much like the Propane Council of Texas (ProCOT)’s First Contact Safety Training for CSRs, just in a digital online training format. Office Personnel – Safety Basics Introduction: When a customer calls with a safety concern, do your employees know how to properly handle it? In this course, CSRs will learn their critical role in a company both in safety as well as customer satisfaction, what types of customer calls they will receive, gain a basic understanding of the fundamentals of propane (including parts of propane tank and system), and understand how to satisfy customers requests while resolving safety issues. This 15-minute course is a quick introduction to the concepts of safety that is suitable for any person who answers the phone.
Texas Propane • www.txpropane.com
Handling Safety – Related Phone Calls: This hourlong course is intended for CSRs who will be responsible for handling calls from customers with safety concerns. In this course, several different types of issues are modeled to distinguish between correct and incorrect ways of resolving safety concerns. These issues include: • General information about gas leaks • Recognize how to handle gas odor complaint calls and produce instructions to be given during a gas leak • Recognize how to handle Carbon Monoxide (CO) calls • Out of Gas calls • Demonstrate procedure for interruption of service • Describe measures for uncontrolled release of propane gas • How to work with your company policies for pilot lights • Demonstrate how to handle service and maintenance calls • Importance of call documentation Training participants will even be able to engage in mock calls. How to take these courses? 1. Go to https://training.propane.com/ 2. Click on Safety & Technical Training 3. Click on Customer Service Representative 4. Click on desired course Once completed, the course will appear on the CSR’s transcript, which is printable. Having trouble or need help? Please call (800) 757-1554 or email PERC at learning@propane.com for assistance.
T H E P ROMISE OF
PROPANE
NPGA Southeastern Convention & International Propane Expo is the industry’s largest event— bringing together marketers and suppliers from across the United States and beyond.
REGISTRATION OPEN NOW! VISIT WWW.NPGAEXPO.ORG FOR MORE INFORMATION
Inside the Industry
People in Propane Rodger Wynne Hunter, 65, of Little Elm, passed away on Thursday, August 12, 2021, in Denton. Rodger was born in Harrisonville, Missouri, and graduated from Drexel High School. He was a Safety and Compliance Manager at Northwest Propane where he worked for the last 30 years. In addition to working at Northwest Propane, Rodger served as an outside instructor for the Railroad Commission of Texas where he taught continuing education to area North Texas companies over the years.
Harbor Freight Tools Recalls Propane Heaters
This recall involves the One Stop Gardens 15,000 BTU Tank Top Propane Heater (Item #63073) and the One Stop Gardens 30,000 BTU Tank Top Propane Heater (Item #63072). The heaters are designed to mount on top of a standard 20 lb. propane tank, and have an “easy start” with variable heat control valve, high efficiency heat reflector, and safety shutoff. In windy weather, the flame can be directed to the rear of the unit, which can melt the “tip switch” safety shut off feature at the rear of the heater. This poses a risk that the heater will not turn off if it tips over and poses a burn hazard to consumers. About 350,000 of these units have been sold. The recall was issued in July 2021. These units were sold through Harbor Freight Tools stores nationwide and online at www.harborfreight.com from December 2015 through April 2021 for
about $45 for the 15,000 BTU model and about $75 for the 30,000 BTU model. Consumers should immediately stop using the recalled tank top propane heaters and return them to their local Harbor Freight Tools store for a full refund of the purchase price, plus applicable tax, in the form of a Harbor Freight Tools gift card. Harbor Freight Tools is contacting all known purchasers directly. Additionally, consumers can contact Harbor Freight Tools at 800-444-3353 from 8 a.m. to 4:30 p.m. PT Monday through Friday, email recall@harborfreight.com or online at www.harborfreight.com and click on “Recall Safety Information” at the bottom of the page for more information. It’s Hiring Season Propane Recruiting Assets Available to Download
Don’t forget PERC has a number of workforce recruitment tools available for download that you can use in your recruiting efforts. • Workforce Development Brochure (English & Spanish) • Benefits of Career in Propane Card (English & Spanish) • Recruitment Videos for: Overview,
Delivery Driver, Transport Driver, Service Techs and CSRs Go to https://propane.com/resourcecatalog/resources/workforce-development-outreach-materials to download these resources. Propane Educational Resources for Teachers
As school is back in session, did you know PropaneKids.com from the Propane Education & Research Council (PERC) offers a number of resources for teachers Each game and activity on the site highlights an important safety tip or essential information about propane, such as how to detect the smell of propane or when you should have an adult test your home’s gas, smoke, and carbon monoxide detectors. Games are broken down into three levels: Level 1: Suggested grades pre-K to K Level 2: Suggested grades 1–3 Level 3: Suggested grades 4 and up Go https://www.propanekids.com/resources/teachers/how.php to the downloadable resources for a complete set of printable games, classroom activities and handouts for kids. Subscribe to Propane National News: Propane in Your Inbox
The Propane Education & Research Council (PERC) has a number of newsletters that propane professionals can subscribe to: Available PERC Newsletter Subscriptions:
26
Texas Propane • www.txpropane.com
• PERC Update • Safety Matters • Autogas Refuel • The Ag Post • The Lift • The Cut • Build with Propane (Residential Edition) • Build with Propane (Commercial Edition) • Can-do Journal Updates Subscribe at https://propane.com/ newsroom/subscribe/.
RCC IS READY TO BE YOUR TECHNOLOGY PARTNER
Propane Appliance Rebates Are Still Available
The Propane Council of Texas (ProCOT) is still offering appliance rebates to Texas homeowners and businesses that had qualifying propane appliances installed after April 1, 2021. Have your customer upgrade to a new propane furnace and receive $300. Rebate applications must be submitted by the propane retailer to ProCOT’s online rebate portal. A safety check is required. Check funding availability and learn more at www.txsaveswithpropane.com.
MEMBER
Questions? Please email rebates@propanecounciloftexas.org or call 512- 512883-9925.
Disability Insurance • Farm & Ranch • Employee Benefits • Long Term Care Financial & Estate Planning • Home & Auto • Life Insurance
Is the missing piece worth
THE RISK
Other propane owners have come to our agency to get help with connecting their insurance pieces: • Mobile access anywhere,
anytime with MOGO
• Convenient Customer Apps • No-worry RCC Cloud data
hosting
• Complete back-office
accounting for fuel people by fuel people
Call 800-722-6659 or visit www.rccbi.com
1) Some have grown frustrated with the lack of timely response and personal service from their current agent.
Colton King Longhorn Propane LP
“We chose Marshall Young because of their personal service and industry knowledge. Their same day service simplifies my day to day business operations. Rusty and his team are always there when you need them.”
2) Many have discovered a missing piece of coverage after meeting with us. 3) Most tell us they have no idea what companies insure their industry and are surprised to learn there are multiple options available.
WWW.MARSHALLYOUNG.COM 401 N. Ridgeway Drive, Cleburne TX 76033 | 817-645-9155
September 2021 •
Texas Propane
27
Classifieds
PetroStar Equipment Resources Purchase & Sale Pre-Owned Propane Tanks 5,000 gallons to 90,000 gallons
Garrett Insurance Agency, Inc Formerly, Southern Star Insurance Agency, Inc Cecil Joiner, Risk Manager cecil@garrettinsurance.com 936-756-2222 www.garrettinsurance.com
FOR SALE (2) 90,000 gallon, 250 psi, saddles, 2006 (2) 18,000 gallon, 250 psi, skidded, 2011 Contact: Jim Oliver 936-755-6108 petrostar@pdq.net
For Sale 1996 GMC Bobtail 2600 Gallon Capacity Hydro still good until 2029. $12,000 O.B.O. 361-364-3274
WOULD YOU LIKE TO ADVERTISE IN TEXAS PROPANE MAGAZINE? For Advertising, contact: Joanne Pantaze at 512-273-2639 or by email at jpantaze@pvco.net
CHERYL@LONGHORNPROPANE.COM or WENDY@LONGHORNPROPANE.COM, 830-964-2525
28
Texas Propane • www.txpropane.com
Calendar SEPTEMBER
3 Fall Propane Living Subscriptions & Mailing Lists Due 6 TPGA & PSC office closed for Labor Day 10 October ads due for Texas Propane magazine 12-14 2021 NPGA Fall TS&S Committee Meeting Colorado Springs, CO 12-18 National Truck Driver Appreciation Week 23-24 Propane Gas Defense Association Fall Meeting Weehawken, NJ
OCTOBER
Index to Advertisers BLT Tanks 21
10 November ads due for Texas Propane magazine.
Cunningham Gas Products 31 Enterprise Products 29
18-20 2021 NPGA Southeastern Convention & International Propane Expo Atlanta, GA
Fisk Tank Carrier Inc. Outside Back Cover Gas Equipment Company 17 Legacy Energy Consulting 12
20 NPGA Fall Meeting & Board of Directors Meeting Atlanta, GA
Lone Star Energy Group 15 Longhorn Propane 28 Lumbermen’s Insurance Agency 31
NOVEMBER
Maquinado de Equiposy Tanques SA de CV 23
4-5 Fall Benchmarking Council Meeting Houston, TX
Marshall Young Insurance 27 Meeder Equipment Co. 5 Nocell Technologies 15
9-10 API Cybersecurity Conf for Oil & Gas Industry The Woodlands, TX
Pinnacle Propane Inside Front Cover Propane Service Corporation 26
25-26 TPGA & PSC Office Closed for Thanksgiving
Quality Steel Corporation 19 Rural Computer Consultants 27
5-6 PERC Advisory Meeting Tampa, Fl
Warm Thoughts Communications 13 White River Distributors 11
At Enterprise,
WE PUT THE JJPRO" IN PROPANE
I
by providing superior service to Texas propane dealers Contact our marketer for info about: @ Supply availability in Mont Belvieu, Corpus Christi, El Paso and Seminole, Texas
terminals in Baytown, Midland and Corpus Christi, Texas @ Company-owned fleet
@ Year-round transport delivery
CALLIE STEWART Senior Marketing Representative a/ 713.381.4586 m / 832.264.4775 CBStewart@eprod.com
September 2021 •
Texas Propane
29
Propane With Purpose
The “Ferrari”of Temporary Heating Units
The Propane Education & Research Council recently delved into propane-powered temporary heating units for builders in an article where they termed the unit the “Ferrari of temporary heating units”. PERC asked the question, “Can a mobile packaged rooftop unit improve your builder client’s temporary heating setup?” The answer is “Yes.” Builders are often tempted to use the home’s built-in HVAC system for their construction projects as a heat source. But doing so can create long-term problems down the road, the Build Show Network’s Wade Paquin said in a recent video. “Even when you put filtration in some of the return ducts, it’s going to cake up the blades on the fan, it’s going to get the ducts dirty, you’re going to have to clean the ducts,” he says. “It’s just something you don’t want to get into.” Additionally, Paquin also says they don’t like using temporary propane bullet heaters because they introduce a lot of moisture into the home. The homes he builds in the Northeast (United States)
30
Texas Propane • www.txpropane.com
use a lot of plaster on blue board, which also introduces a lot of moisture as it dries. Paquin’s unique solution? A mobile propane packaged gas/electric rooftop 5-ton unit rigged on a trailer that can go from site to site and heat up to a 3,500-square-foot home. “The benefit of using this is we’re not introducing any dust to the homeowner’s system that’s being installed,” Paquin says. “That’s the key here is to look out for the client’s investment in their heating and cooling system and to make sure that we’re turning over a house to them that’s providing very good air quality.” PERC writes that towable products like generators and Paquin’s heater can be versatile solutions for construction teams that need to move their equipment around to different sites or even relocate equipment on the same site — and with propane, crews can quickly get energy set up on site for heat and power. Want to learn more? Watch entire video at https://youtu.be/ W8E0VJTlvkQ.
Modified from its original version from the Propane Education & Research Council.
Visit us online to see the full product line RCSGasGrills.com
FEATURING SPECIALIZED PROGRAMS FOR LP GAS DEALERS
• Worker’s Compensation • General Liability • Business Auto Insurance • Property • Commercial Umbrella
Building and Maintaining Confidence in the Insurance Industry since 1949
Member
Contact John S. Porter, CIC Mark D. VanDover, CIC Miles T. McFann Rhonda Wood
1305 South First Street • Lufkin, Texas (936) 634-3326 • 1-800-223-1289 Emails: john.porter@lumbermen.net • mark.vandover@lumbermen.net mmcfann@austin.rr.com • rhonda-wood@lumbermen.net • www.lumbermen.net
EXPECT MORE CAPACITY•QUALITY•UP-TIME•PROFIT•OPPORTUNITY
(920) 623-3979 www.fiskinc.net l info@fiskinc.net 100 CONTINENTAL DRIVE COLUMBUS, WI 53925
TIME TO EXPECT MORE • CONTACT FISK TODAY!