Winter 2019 Young King Brown Sugar Box Mini Magazine

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For your parents!

Frequently asked questions When will I be billed for the monthly recurring membership?

Box Season

Renewal Billing Dates

Winter/Holiday 2019

At time of initial subscription

First half of November ‘19

Spring 2020

January 15

First half of February ‘20

Summer 2020

April 15

First half of May ‘20

Fall 2020

July 15

First half of August ‘20

What is the value of this edition of the BSB for Kids?

The retail value of the items in the box is: $90.00 – way to save mom!

What is your cancellation policy?

Hey Parents!

Want the chance to win your next box FREE? Take a photo of your young king in the making and post about this month’s Young King Box. Make sure to use the tags #YoungKingBox #IzzyandLiv and @izzyandliv so that we’ll see your post!

We’ll choose one lucky winner to get the next box free and they can get the chance to be featured in the next magazine!

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Shipping Begins

Your subscription can be canceled at anytime in your Brown Sugar Box Account Settings. If you’ve already been billed/paid for the next box, your cancellation will take effect in the next billing cycle.

To cancel your subscription, log in to your account and click on the Subscription tab, then click “edit” next to your subscription.

You can also email us at support@izzyandliv.com to request that we cancel for you.

Do you accept returns or exchanges?

We do not accept returns or exchanges currently for Brown Sugar Box items, but we welcome your feedback to improve. Email us at support@izzyandliv.com to share your thoughts - we value your feedback and our mission is to make every Brown Sugar Box more than worth your while!

I received my box and I am missing an item, one of my items was damaged, or my shirt is not the size I ordered. Can I get a replacement?

If you received your Young King Box and you are missing an item from your box, an item has been damaged in shipping, or you received the wrong size shirt, please email us at support@izzyandliv.com within 7 days from receipt of your box and we will replace the item for you.

Unfortunately, after 7 days from the date your box has been delivered, we will not replace the item.

How do I share my picture or unboxing video with you?

Yes! We live for in living color customer feedback and reviews! Just post your pics or video on Instagram, Facebook or Twitter and hashtag #YoungKingBox #IzzyandLiv. You can also leave a photo review on the Young King Box subscription page!

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