Issuu

Catalogue

iviva.com

2023

Table of Contents 1. OUR STORY

2. ECOSYSTEM

3. OUR LEADERSHIP TEAM

4. iviva CORPORATE DECK

5. iviva DEMO SITE

6. iviva BROCHURES

7. Overview of our Products

8. iviva USE CASES

8.1. SMART WORKPLACE USE CASES UC-01 - Smart Workplace Solution

UC-03 - Visitor Management Solution UC-04 - Smart Building Solution UC-05 - Travel Expense Claims Solution UC-07 - IoT Sensors

UC-11 - Smart BIM Solution UC-12 - Tenant & Staff Management UC-13 - Vendor Management UC-14 -Concierge Services

UC-15 -Security Services UC-21- Energy Monitoring and Automation UC-23- Workplace Productivity UC-24 - Internal Air Quality Sensors & Analytics

UC-25 -Occupancy Counting Sensors & Analytics UC-26 Smart Building Management in Bahrain UC-27 Smart Real Estate Management in Australia and New Zealand UC-29 Smart Estate Platform (SEP) for an Urban Precinct in Thailand UC-30 Smart Building Solution for a Mixed Development Precinct in Singapore UC-31 Seamless Coordination for Residential or Commercial Tenants, Retailers & Vendors

UC-27 -Smart Real Estate Management in Australia and New Zealand UC-36 -AC Schedule Extension for Tenant Staff

8.2 SMART FACILITY MANAGEMENT USE CASES

UC-02 - Work Order Management UC-06 - Smart Facilities Management UC-08 -Efficient Carbon Reporting

UC-09 -Energy Management & Sustainability UC-10- Renewable Energy Management UC-32- Incident Response Management UC-33- Integrated Building Management System

8.3 SMART HEALTHCARE USE CASES UC-16 Patient Care and Safety Monitoring UC-17 Energy/Manpower Management UC-18 Asset Tracking & Management

UC-19 Workflow Automation & Optimisation UC-20 Access Control

8.4 TENANT EXPERIENCE

UC-22 Tenant and Employee Experience

8.5 SUSTAINABILITY

UC-28 Smart City Management UC-34 Energy Management and Sustainability

8.6 SMART CITIES UC-35 Street Lighting Solutions

9. CASE STUDIES

26 27

Our Story Part of the Eutech Group and headquartered in Singapore, iviva is present in over 300M sq ft of properties worldwide. With its first version created in 2007, and initially centered around the building itself, our solutions have evolved to provide solutions for each user of each building – and that’s a lot of possible combinations! This is why we made the base of iviva 100% modular so that we could adapt our solutions to each user profile – not the other way around.

About iviva Through its integration platform and suite of applications, iviva is one of the world’s leading solutions for owners, operators, and occupants of the built environment to be more efficient and sustainable.

Our Ecosystem With composability at our core, our range of products drive predictive and autonomous operations, streamline maintenance processes, enhance customer experiences, and create smarter, more sustainable workplace, building and city environments. We are not only open to, but also embrace external expertise, seamlessly weaving it into our technology whenever it delivers a better outcome for our customers.

By combining process automation, advanced analytics and AI, iviva.C2O enables autonomous and predictive operations and maintenance, bringing enormous improvements in equipment and system performance, work productivity and occupant satisfaction. Users can also start saving as much as 30-40% from operations and maintenance costs from day one through improved employee productivity and reduced energy consumption.

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A simple, affordable and field-proven Facility Management solution that streamlines maintenance processes and improves employee productivity by automating manual tasks and the entire business process workflow. Both scalable and agile, it helps you reduce downtime of equipment, systems and services, track faults, optimise return on assets and increase lifetime, and more, to enhance occupant satisfaction and improve business operations.

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Empower users to create customised workplace applications, system processes, workflows, and automations in a user-friendly, no-code environment. Dynamic dashboards and easy-touse tools allow for real-time visualisation and monitoring of workflows and data, accessible anytime, anywhere.

Elevate the tenant experience and support property managers with a multifunctional platform offering tenant services, concierge support, vendor management, and streamlined property operations. Fxelle brings convenience and efficiency to both parties.

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Personal SCADA (Supervisory Control and Data Acquisition) empowers users to discover, configure, monitor, and control devices from a user-friendly interface. It offers real-time data visibility, device health status, and efficient command execution for industrial or building systems.

Revolutionise smart building design, engineering, and operations by transforming Building Information Modeling (BIM) into a powerful operational tool. Dynamic dashboards and 3D models redefine user interaction with spaces, systems and processes, enabling novel approaches to building operations and tenant services.

The AI-powered healthcare solution integrates and automates systems, optimises processes, and utilises real-time data to enhance healthcare services, including Smart Pharmacy, Smart Emergency Department, Smart Aged Care, and more.

Simplifying the creation of smart and sustainable workplace, building and city solutions, Spaceworx offers cost-effective and easy-to-implement products and services via pre-built components, delivering them 5 times faster than traditional methods, at a 20-30% lower cost.

Experience the power of AI-driven technology in a single, easy-to-use tool. The Lucy Superapp integrates Smart Buildings, Facilities Management, IoT, and Business Processes, enabling you to create dynamic visualisations, automate tasks, and make your workplace smarter and more sustainable.

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Unlock the power of the iviva Composable Integration Platform. Lucy empowers System Integrators (SIs) to seamlessly implement systems, helping them to move beyond standard building management solutions and offer higher-value integrations to customers, with third party systems and devices.

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Our Leadership Team A Singaporean technology entrepreneur, Dr. Hari Gunasingham’s first venture was an instrumentation company, which became the pre-eminent entity in the industry. He sold the company in 2001 to Thermo- Fischer to focus on the development of solutions for Smart Buildings. With expertise in Analytical Science, Cybernetics, and Control Systems, his impressive academic background includes having taught and conducted research at esteemed institutions such as Imperial College and the National University of Singapore. Dr. Gunasingham has received several awards including the National Young Scientist and Engineer Award in 1988 from the National Science and Technology Board, Singapore, and the EDN Asia, Innovator Award in 1996. In 1995, the Prime Minister of Canada, Jack Chretian presented recognised his contributions to technology development in Asia.

Dr. Hari Gunasingham Founder and Group CEO

Dr. Gunasingham has also been honoured with the Realcomm Digie Award in 2006 for his pioneering work on integrated IB based enterprise-building concepts. In subsequent years, he was listed as one of the "35 People to Watch" by Realcomm USA in 2008 and 2010. In 2018, he received a Lifetime Achievements Award, also from Realcomm, for his outstanding contributions.

His visionary leadership has also driven various smart city projects, including Dubai Festival City, Cairo Festival City, Downtown Doha, and Barangaroo in Sydney, Australia.

With a 25-year career in the software industry, Lakshitha specialises in SCADA and has extensive experience in generic communication modules, integration mechanisms, and programming languages like C, C++, and Visual Basic. His expertise also includes project management, software design, development, and quality assurance. Throughout his career, he has successfully undertaken notable projects such as developing communication modules for a US fire protection systems vendor, managing central control station deployment in Korea, and implementing integrated SCADA and facility management solutions for commercial buildings in Bahrain, Abu Dhabi, Dubai, and Vietnam. He has also played a key role in deploying a facility management solution for a smart precinct in Sydney, Australia. Lakshitha's primary focus is on leveraging AI to enhance smart building and facilities management, aiming to improve building performance, reliability, occupant productivity, and overall well-being.

Lakshitha Wijerathne CEO - Eutech Cybernetic

Haran has worked in the technology field for over 18 years. As CEO of iviva, he is responsible for overseeing the core technology and platform that power the company’s products and solutions. Among his past and current projects are smart city and workplace solutions for Dubai Festival City (Dubai), Barangaroo (Sydney, Australia), Msheireb Properties (Qatar), Westpac Bank (Australia), BHP (APAC), Korea Telecom (South Korea), Colliers (Australia), and GIC (Singapore). Haran graduated from the Indian Institute of Technology, Madras, with a Bachelor of Technology in Engineering, and is passionate about using technology to improve society. He is a supporter of digital privacy and believes in the appropriate use of technology.

Haran Shivanan CEO - iviva

Abhishek is the Chief Executive Officer of SSI, part of the Eutech Group. An engineer and a Certified Lean Six Sigma Black Belt, Abhishek has domain experience and expertise in design, development and implementation of solutions for Smart Cities, Smart Buildings, and Smart Workspaces. SSI provides Consulting Services, Program Management and Managed Services for Digital Work Management. SSI solutions and services are built using Lucy platform and iviva and it leverages the spaceworx.io marketplaces wide range of curated solutions with partner products and services.

Abhishek Chand CEO - SSI

Nimantha Arambegedara

Chandana Perera

Kasun Rillagodage

Applications

Digital Transformation

Roshan Chamal

Madiha Rasool

Integration

Tenant Experience

Lakshman Shanthalingam

COO - Eutech Cybernetic

Global Sales

Suraj Rethnam Channel Sales

Lakshan Weerasekara Marketplace

Dr. Saumya Gunasingham Healthcare

Adrien Pierson

Rajive Jayawardana

Strategy & Marketing

Project Management

Pubudu Senevirathna

Shashika Kulamannage

Service Delivery

Group Finance

Ruvini Bandara Customer Success

Oshadi Morris Group Human Resources

Vijayaraja Sharma Group Corporate Services

Corporate Deck

View Corporate Deck

iviva Demo Site See the iviva Experience. Discover firsthand what iviva can do, and why leading global companies have chosen the platform to transform their spaces and businesses.

View Demo Video

Solar Energy Monitoring

Operations Management

Predictive Maintenance

Performance Indicators

Energy Monitoring Dashboard

Operational Savings

iviva Brochures

iviva.C2O

Smart Workplace

Smart Facilities Management

Download brochure

iviva Sustainability

Lucy Superapp

iviva Facility Management

Download brochure

iviva Facility Booking

iviva Visitor Management

iviva Access Control System

Download brochure

iviva Fxelle

iviva Sustainability-Basic

Lucy Composable Integration Platform

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Overview of our Products

View Product Overview Deck

iviva Use Cases

UC-1

Smart Workplace

UC-3

Smart Workplace Solution

Visitor Management Solution

Optimise your business operations and enhance workplace efficiency by leveraging the benefits of automation technology and datadriven insights.

Automated visitor management improves security and simplifies the check-in process by allowing visitors to quickly and easily register and gain access to lifts...

UC-4

UC-5

Smart Building Solution

Travel Expense Claims Solution

Automation in office buildings are possible with technologies such as AI and sensors to understand how many people are in a room.

Manage your company's travel expense claims more efficiently with a smart solution that has automated features like uploading receipts via photos/scans...

iviva Use Cases

Smart Workplace

UC-7

UC-11

IoT Sensors

Smart BIM Solution

IoT sensors in buildings bring multiple benefits, including realtime air quality monitoring, smart lighting, temperature control, and predictive maintenance capabilities.

Smart Building Information Modelling (BIM) optimises energy consumption, enhances occupant comfort/safety, streamlines maintenance operations... Read more

UC-12

UC-13

Tenant & Staff Management

Vendor Management

Smart solutions for tenant and staff management offer numerous benefits, including improved operational efficiency...

Vendor management in the context of smart building solutions involves the process of selecting, onboarding...

iviva Use Cases

Smart Workplace

UC-14

UC-15

Concierge Services

Security Services

The main goal of a concierge is to assist clients or guests in various tasks to enhance their experience or simplify their lives.

Smart security solutions combine advanced technologies, real-time monitoring, and intelligent automation to enhance building safety.

UC-21

UC-23

Energy Monitoring and Automation

Workplace Productivity

Energy monitoring and automation for smart workplaces involve using advanced technology such as sensors, data analytics...

Workplace productivity solutions can maximise efficiency and output within an organisation's work environment by optimising processes...

Read more Read more

UC-26

UC-27

Smart Building Management in Bahrain

Smart Real Estate Management in Australia and New Zealand

Smart Building Management provides on-time service and maintenance of equipment and infrastructure.

Smart Real Estate Management provides On-time service and maintenance of assets and infrastructure...

iviva Use Cases

Smart Workplace

UC-29

UC-30

Smart Estate Platform (SEP) for an Urban Precinct in Thailand

Smart Building Solution for a Mixed Development Precinct in Singapore

Create a modern, sustainable and integrated precinct that encompasses a diverse range of functions, including luxury living with high-rise residential towers,

With sustainability and energy efficiency as its focus, this project has achieved the esteemed Green Mark Platinum rating.

UC-31

UC-27

Seamless Coordination for Residential or Commercial Tenants, Retailers & Vendors

Smart Real Estate Management in Australia and New Zealand

An all-in-one solution with tenant management operations, concierge services and streamlined property management for landlords and property managers.

Smart Real Estate Management provides On-time service and maintenance of assets and infrastructure... Read more

iviva Use Cases

Smart Workplace

UC-36

AC Schedule Extension for Tenant Staff Create a modern, sustainable and integrated precinct that encompasses a diverse range of functions, including luxury living with high-rise residential towers, Read more

iviva Use Cases

UC-2

Smart Facility Management

UC-6

Work Order Management

Smart Facilities Management

Plan, schedule and manage your organisation's Work Orders, for effective maintenance problemsolving, optimal equipment condition...

Facility Managers can streamline work practices and receive realtime alerts for maintenance or repairs with technologies like sensors, data analytics...

UC-8

UC-9

Efficient Carbon Reporting

Energy Management & Sustainability

Carbon reporting in buildings helps companies identify emission reduction opportunities, improve energy efficiency, and save on operational costs.

Energy management in smart buildings aims to improve energy efficiency, reduce waste and enhance overall operations. Read more

iviva Use Cases

Smart Facility Management

UC-10

UC-32

Renewable Energy Management

Incident Response Management

Implementing renewable energy management in the workplace reduces its carbon footprint, lowers energy costs and enhances sustainability efforts.

Using sensors and advanced IoT technology, all building information is picked up on real-time dashboards... Read more

UC-33

Integrated Building Management System The solution offers efficient control and monitoring of building management systems in real time, with dashboards... Read more

iviva Use Cases

Smart Healthcare

UC-16

UC-17

Patient Care and Safety Monitoring

Energy/Manpower Management

Using technology such as AI and real-time data, these solutions monitor patient health, vital signs and treatment based on individual specifications...

Inefficient workflows lead to large overheads and operating costs in an industry with chronic manpower shortages. Read more

UC-18

UC-19

Asset Tracking & Management

Workflow Automation & Optimisation

Asset tracking systems can be used to monitor the availability and location of hospital beds, wheelchairs and other equipment within the hospital facility.

Workflow automation and optimization have significantly transformed hospital operations by streamlining processes, improving efficiency and enhancing patient care.

iviva Use Cases

Smart Healthcare

UC-20

Access Control Access control in healthcare facilities strategically manages the digital and physical entry to the facility, patient information and sensitive data. Read more

iviva Use Cases

Tenant Experience

UC-22

Tenant and Employee Experience Tenant and employee experience in the workplace is crucial in many ways, as it can significantly impact overall productivity, well-being, job satisfaction and business success. Read more

iviva Use Cases

Sustainability

UC-28

UC-34

Smart City Management

Energy Management and Sustainability

Smart cities are urban areas that leverage technology and data to enhance the quality of life, improve sustainability, and promote economic development.

This solution comprises dynamic, real-time dashboards that provide a detailed summary of the energy consumption and overall energy performance

iviva Use Cases

Smart Cities

UC-35

Street Lighting Solutions Smart Street lighting had been rapidly evolving and changing the landscape of urban lighting and infrastructure, with the integration of sensors. Read more

iviva Case Studies WORKPLACE

Smart Workplace Solution for a Financial Services Company in Australia The financial services company embarked on a journey to optimise its business operations and enhance workplace efficiency. With a workforce of 2,500 employees and floor space of 17,500 sq m, their objective was to integrate different systems seamlessly and enable personalised functionalities. By implementing the iviva-based Workplace Control Platform (WCP), the company was able to streamline processes, with a range of intelligent features. These included A/C and lighting control based on occupancy; wayfinding to locate colleagues or rooms; pre-booking seats, desks and car park slots; access control with QR codes to enter the building/lifts; F&B ordering, leave requests, travel expense claims, and more. As a result, the company was able to save over AUD 3.1 million annually. Read more Read more

BUILDING

Smart Building Solution for a Mixed Development Precinct in Singapore In this mixed development precinct project, sustainability and energy efficiency were paramount. With three commercial towers, one retail mall and three residential blocks, the project aimed to create a sustainable and efficient environment. Powered by the Open Building System Integration (OBSI) platform and iviva software, seamless integration of building systems was achieved. The building streamlined operations with lean processes, ensured quality assurance, reduced maintenance costs, implemented management by exception, enabled efficient lifecycle management, and more. Notable successes included BIM integration, smart security implementation, and achieving the Green Mark Platinum rating. Read more

iviva Case Studies CITY

Smart City Solutions for a Large Tourism Hub in Saudi Arabia This city project saw the successful digitisation and integration of systems in a large city, resulting in improved city management, enhanced quality of life, enriched visitor experiences, and better business operations. By digitising data, restructuring work methods, implementing smart services, and creating an open platform for third-party applications, the city achieved effective data management, increased engagement, stakeholder-led innovation, and enhanced visibility of customer groups. The outcomes include a transformed operating model, collaboration with data owners, empowerment of citizens and organisations, sustainable citizen-centric services, and cross-silo collaboration for improved city services. Read more

CITY

Smart Estate Platform (SEP) for an Urban Precinct in Thailand In this mixed development precinct project, sustainability and energy efficiency were paramount. With three commercial towers, one retail mall and three residential blocks, the project aimed to create a sustainable and efficient environment. Powered by the Open Building System Integration (OBSI) platform and iviva software, seamless integration of building systems was achieved. The building streamlined operations with lean processes, ensured quality assurance, reduced maintenance costs, implemented management by exception, enabled efficient lifecycle management, and more. Notable successes included BIM integration, smart security implementation, and achieving the Green Mark Platinum rating. Read more

iviva Case Studies BUILDING

Tenant Experience Solution for A Commercial Tower Complex in Australia Leveraging the iviva platform's robust integration capabilities, the solution seamlessly connects various building systems across three towers, with over one million data points. Tenants are empowered to manage select services within their tenancies, enhancing the overall stakeholder experience. The results include tangible benefits such as improved fault detection, increased energy efficiency, streamlined maintenance, enhanced security, efficient incident management, and upgraded tenant services. These advancements lead to reduced operational costs, heightened tenant satisfaction, and a strong commitment to sustainable building management. Read more

CITY

Tenant Experience Solution for A City Precinct in Qatar Situated in the heart of Doha, encompassing a vibrant mix of 110 buildings featuring retail, commercial, residential, entertainment, and educational facilities, this project entails the seamless integration of 15 distinct systems, covering infrastructure, building automation, security, safety, command and control, security control rooms, and Facility Management hubs. Our primary focus is on enhancing operational efficiency through the implementation of Intelligent Process Automation, aiming to achieve savings in operational costs and improving productivity. Read more

CITY

Tenant Experience Solution for A Festival City in UAE The sprawling 60 million square foot ‘city within a city’, is a comprehensive mixed-use development that seamlessly integrates commercial, residential, hotel, shopping, educational, and recreational facilities, all efficiently managed and coordinated. At its core is the Command and Control Centre (CCC), which serves as the central hub overseeing infrastructure, buildings, facilities, and tenant services. Through the integration of leading Building Management Systems (BMS) and a district cooling plant, this development achieves optimised energy consumption and sustainability. The results speak for themselves - over a 25% reduction in operating expenses (OPEX) through maintenance planning, energy optimisation and resource allocation. Real-time contractor performance management and proactive alarm and incident management further enhance the tenant experience, ensuring efficient operations, cost savings, sustainability, collaboration, and safety. Read more

WORKPLACE

Services Integration Platform (SIP) for a Large International Bank in Saudi Arabia The project involved implementing a Services Integration Platform (SIP) for a Large International Bank in Saudi Arabia, with iviva's Lucy platform at its core. The primary focus was on optimizing workflows tailored to the client's specific needs. Lucy served as the central hub for data management and integration, streamlining processes, automating tasks, and facilitating data analytics. The project seamlessly integrated various systems, including building automation, security, and energy management, enhancing connectivity and reducing operational inefficiencies. It also introduced role-specific dashboards, alarms monitoring, and comprehensive reporting, providing tailored access to critical information for different organizational roles. With a focus on modular reusability and adaptability, the project showcased the power of Lucy in simplifying integration and enhancing productivity, ultimately leading to a more efficient and secure facility environment for the client. Read more

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