CommuniQuest Incentive Travel Digest - Year 11 Vol. 1, 213

M&I + Ad-Hoc Events Guru’s Digest by IVI Corporation | Page 1

Vol. 1, No. 213 DIRECTORY

INDEX

Visionary, Founder and Seller of Dreams: Jose Manuel GARCIA, CDS jmgarcia@ividmc.travel CEO: Leticia GARCIA

Pg.

lgarcia@ividmc.travel

6-8

“Supplies for Success” among other team-building activities in Los Cabos

Vice President of Marketing: Raquel MIJARES, CIS, DMCP, CITP rmijares@ividmc.travel Corporate Business

Pg.

Director: Mariana LEON, CMS, CITP

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CSR act ivit ies in R iviera Nayarit t h a t seamlessly combin e paradise and t eam-bu ildin g

corp.business@ividmc.travel Corporate Quality Director: Julia ORTIZ, CES, CMS jortiz@ividmc.travel IT Manager:

Pg.

Angel PEREZ

10-15

Dry and water team-building activities in a natural oasis, jungle and sandy grounds

informatica@ividmc.travel Executive VP dQuest DMO Jose Luis REVILLA jlrevilla@dquest.travel Content & Editing: Omar DELGADILLO

Destination offices

corp.news@ividmc.travel

Cover subject: Team building - Raising to the challenge in LATAM

Follow us on:

Mexico:

Caribbean:

Central America:

South America:

IVI DMC Los Cabos

IVI DMC Cuba

IVI DMC Costa Rica

IVI DMC Colombia

Marla GUADIAN, CMS, CIS

Alejandro DEBASA, CMS

Jeremy ZUÑIGA

Mariana LEON, CMS, CITP

Destination Managing Director

Regional Managing Director

Regional Managing Director

corp.business@ividmc.travel

lc.planning@ividmc.travel

adebasa@ividmc.travel

jzuniga@ividmc.travel

IVI DMC Puerto Vallarta & Riviera

IVI DMC Dominican Republic

IVI DMC Panama

Nayarit

Bidia BISSUMBHAR, CIS, CES,

Mariana LEON, CMS, CITP

Jaime NELO, DMCP, CIS, CMS,

CMM

corp.business@ividmc.travel

CES, CCM

Regional Managing Director

Destination Managing Director

bidia@ividmc.travel

jnelo@ividmc.travel IVI DMC Cancun & Riviera Maya Ximena LOPEZ, CMS Marketing & Planning Director cun.planning2@ividmc.travel

© Copyright 2021. All Rights Reserved.

A WORD FROM OUR FOUNDER. Dear reader, With a blend of paradisiacal destinations in Latin America and interactive activities, teams will be able to rediscover skills like communication, planning, problem-solving, and conflict resolution. These experiences will help promote long-term team building through fostering genuine connections, deeper discussions, and processing as well as allow each member to connect on a deeper level. As a leader in providing you with the best of group outings in our spectacular destinations in Mexico and Latin America. We guaranteed complete satisfaction and over deliverance in our services and experiences. Our passionate approach and foundation are what confirm our motto, in your business, “We make YOU look GREAT”!

Sincerely,

José-Manuel GARCÍA, CDS Visionary, Dreams Visionary, Founder Founder and and Seller DreamofSeller COMPANY PROFILE •

IVI DMC and the BLUE BEES. (Our new hallmark nickname) “We make YOU look GREAT”

•

Since 1986 and also to the dedication of an extraordinary team of duly certified associates, partners, and suppliers, we have integrated an exemplary company of professionals all of them with a high spirit of service, honesty, and loyalty, where to date we have reached more than 8,501 testimonials of events achieving, and extraordinary reputation within this yet amazing industry.

•

Did you know that the difference between a good DMC and another is their HIGHLY RECOGNIZED BRAND, MANY YEARS OF PROVEN EXPERIENCE AND CREATIVITY OUT OF THE BOX?

•

At IVI DMC we highlight our ability to bring all imaginative ideas to life, from the formal to the absurd and from the artistic to the comic.

•

Our corporate image has changed, and with an amazing comparison between the world of bees so essential to the life of the planet, and where also the “IVI DMC & the BLUE BEES” are so essential in the service industry.

•

iVi DMC works with international hygiene, health, safety and protection protocols through its OWN ISO9001 quality system model and world-class performance, from the formal to the absurd and from the artistic to the comic”.

• •

Our company commitment is to always perform with our 10 world-class CORE VALUES, where everything is done with: • Love and Passion • Communication • Respect • Tailor-Made Proactivity • Discipline & Dedication • State-of-the Art Creativity • Knowledge • Honesty & Integrity • Safety & Security • Cost-Value Same as: SUCCESSFUL DESTINATION MANAGEMENT.

3

Flying along with the I-Bee Squad Firstly, we had an amazing time during our visit to Grand Fiesta Americana Coral Beach Cancun - All Inclusive. We learned all about the updates of this iconic property and how they’re adapting to this new era.

There’s no doubt that Grand Fiesta Americana Coral Beach Cancun - All Inclusive is still one of the best hotels in the Mexican Caribbean. We’re looking forward to continuing working together and keep making YOU look GREAT! Later in the month, we had an amazing time during our visit to Paradisus Playa Mujeres. We can´t wait for it to open and for you to visit this amazing hotel!

Check out the full video from our visit to Paradisus Playa Mujeres!

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Hello friends! Welcome to “Flying Along with the I-Bee Squad”. One of our favorite sections in CommuniQuest, where we share with you all of the different adventures we had during the month. We had a very active month as you can see:

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Then we made a trip to IMEX America 2021, which took place in Las Vegas! We’re very honored to be a part of this great industry, and we’re also very grateful to have been able to attend this event once again.

Check out the full video from our trip to IMEX 2021 here!

We also had the pleasure of welcoming our dear friend Julie Wildebour with Creative Group to our amazing Riviera Maya! Thank you for your continued At the end of the month, partnership and trust. We hope you’ve we had the opportunity enjoyed your stay and are looking forto greet and assist our ward to having you back next year! dear friend Ron Warner, Director of Groups at The Sol Group Corporation. He stayed at the amazing Paradisus Playa del Carmen.

That’s it for this edition of Flying Along with the I-Bee Squad! Stay tuned for the next edition.

We make YOU look GREAT!

See more of our journey during 2021!

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To me, being part of IVI DMC means…

An opportunity to improve and learn new skills. Alma SANCHEZ, Executive Assistant to Presidency A big family, working toward the same goals with our hearts and passion. Jeremy ZUÑIGA, Regional Managing Director, IVI DMC Costa Rica Passion for the tourism industry, a great team, and a family in Mexico and LATAM. Bernardo ESTRADA, General Manager, dQuest DMO & CVB Coalition Passion for what I love the most: serving our clients and spreading the word about all the great wonders that we have in Latin America. Raquel MIJARES, Vice President of Marketing, IVI DMC Enterprises Being connected and contributing with an exciting attitude to make every partner look Great! Randolf VAN De L’ISLE, Destination Manager, IVI DMC Dominican Republic Sharing the world the opportunity to experience beautiful destinations, and develop along with my second family what I love the most, Customer Service! Mariana LEON, Corporate Business Director, IVI DMC Enterprises Be part of a real Mexican family. Tatiana OMEGNA, Brasil Sales Representative One of the best decisions I’ve made as now I am part of this incredible team of leading professionals in the industry. Joaquín MOTA, Business and Planning Executive, IVI DMC Los Cabos A great dream came true, and although my best life’s dream is my family, everyone in IVI DMC is part of my family therefore, everything together is a dream in itself and now also a leading dynasty. Jose Manuel GARCIA, BEE-sionary, Founder, Seller of Dreams, Master Coach

At dQuest DMO & CVB Coalition our vision is to help meeting planners to discover the ideal destination for their meetings, incentives, or ad-hoc events.

We are the only multi-destination marketing organization for Latin America, providing detailed information in one same portal including hotels, cultural and natural attractions, golf courses, restaurants, etc.

Visit our website to learn more about us https://dquest.travel/

ssorenson@dquest.travel

nbilotti@dquest.travel

tomegna@dquest.travel

ntamayo@dquest.travel

ggarza@dquest.travel

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fcm1992@aol.com

christian@uniqueworldglobal.com

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Los Cabos Supplies for Success will have your group working as a team and giving back at the same time in this popular on-site school supply charity team-building activity in Mexico.

Based on the game show “Are You Smarter than a 5th Grader”, contestants/teams will play a series of 5th grader games with the content taken from elementary school textbooks. Along the way, contestants will earn points by answering a series of questions and completing challenges spanning various elementary subjects such

as animal science, spelling, or math—earning points/money for their team! The points/money will be used to acquire school supplies to create school bags which will be donated to a local Mexican school.

If everyone is moving forward together, then success takes care of itself.

- Henry Ford

Team Building Activity Team building Activity Packages can include games such as corn hole, giant Jenga, hammer schlagen, giant connect 4, soccer, fun inflatables, giant pong, or volleyball just to name a few! Your brand is our brand and we ensure our activity packages are fully branded with your logo delivering a personalized touch that will be sure to turn a few heads and make your CEO smile!

Heroes Challenge

Grupo Events’ Cardboard Boat Challenge

The format for this event will be Super Hero-themed, beach-style activities set up in stations on the beach.

Teams will compete head to head against each other earning points at each station. The team will spend approximately 20 minutes at each station, which includes challenge explanation, completion, and rotation to the next station.

Grupo Events’ Cardboard Boat Challenge is a memorable activity for your team to participate in during their time in Mexico. The obstacles they will overcome during the event will generate lasting results on their abilities to communicate, motivate, innovate, and problem solve as a unified group.

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Urban Fear Factor Get set for an outrageous team-building Fear Factor-themed activity during your stay in Mexico. In this friendly competition, your group will split into teams and embark on an adventure chalked full of fun challenges that will take them outside their comfort zone. Help your group discover their creative wild sides as they explore our community and get to know one another better through problem-solving, strategy, and communication testing fun.

Beach Olympics Team-building challenges consist of a mixture of physical and mental activities that provide an interactive, high-energy, engaging environment. Participants will discover their strengths and those of their teammates, contributing to the success of their team.

The Great Build Event The Great Build Event will challenge your group by building, decorating, and presenting a quality built item (bike or children’s playground set) for a child or community in need. This corporate community charity event in Mexico encourages creativity, imagination, and effective teamwork. Successful teams will communicate effectively, collaborate, and strategize together to compete for the title of The Great Build Champions!

puerto vallarta & riviera nayarit Team building Creating team bonding through activities has proven to be effective for decades.

Beach Olympics, scavenger hunts, and a myriad of options have been present in the Incentive Travel Industry for years.

Today, IVI DMC Puerto Vallarta & Riviera Nayarit is promoting CSR activities (Corpo-

rate Social Responsibility) as a team-building alternative, instead of delivering a gigantic toy cart, we promote the contribution of bicycles or boxes with school supplies, food, or hygiene items for children in need conditions, shelter homes, and retirement homes for seniors. Instead of tossing

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water balloons, making consciousness in the local communities about the care of the environment is enhanced. You can make the difference, you can change lives. Contact your IVI DMC representative we’ll help you set everything up.

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Mexican Caribbean Team building is the process of turning a group of individual contributing employees into a cohesive team.

It also creates stronger bonds among the members of a group, allowing them to build and work together to meet the needs of their customers by accomplishing their purpose and goals.

Be Challenges This activity is comprised of a set of various recreational activities applied in the form of a circuit. They each seek to generate enjoyment and integration in the participants through overcoming challenges that are developed as a team. Every activity is designed carefully by specialists according to the objectives of our clients, time spaces, and group profile.

Beat Team Building

Be Tech building

We like music with everything we find. Would you like to try it and have fun with us? Well, come take a bucket, a tube, a chain, listen to the sound and follow the rhythm. You’ll listen to the harmony of rhythms through percussions where we will add coordination, teamwork, and communication principles to the test so your team can achieve ann ensemble sounds until we reach the beat.

It is a new product that allows you to create search activities guided by iPads, making them more attractive and entertaining, all tests can be activated by geolocation. Ibeacon QR codes are manually entered by the teams.

Be tech building allows participants to stimulate their capacities for creativity, strategy, leadership, teamwork, and company identity through a set of interactive games. With the support of Moove Team technology, Be Tech offers you 100% adaptable content, challenges, photos, videos, robots, augmented reality, virtual presenters, personalized maps, and lots of fun.

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Muralists In this fun program, teams will have the mission of painting a canvas as part of a large mural.

Thanks to excellence in execution, efficient use of materials, diversity of talent, and teamwork, they will be able to paint their canvas without being able to see the final work. After the assembly, by our team, the mural will be unveiled, and to everyone’s surprise, it will outline clearly the importance of the intervention of each team, and the majesty that is achieved when they join forces.

Be Jungle Race On land, in the air, and the water you will find the perfect settings for this adventure that combines adrenaline and nature. Jungle Race is a program that invites guests to come in contact with nature in a set of adventure activities and tests that challenge the intellect, organizational capacity, and creativity of the participants. This model has as its main objective fun and integration of your team in a healthy competition.

Mayan Sand Village Team building Welcome to Riviera Maya, home of the Sand Castles and Sculptures— an event where everybody will have a great time and will play an important role in the success of their team. Foster the camaraderie of your prime movers with the thrill of competition and creativity.

Our director will set the game-plan with your team captains and explain the logistics of the competition.

We will supply you will the necessary tools and materials to create and decorate your dream castles on the beach within 45 minutes. The teams will also have to show their creativity in organizing their cheer in the meantime the judges will evaluate and score their sandcastle creations.

Beach Olympathons Gather the camaraderie of your prime-movers with the thrill of competition. Our athletic director will set the game-plan with your team captains and referees to optimize the cavalcade of dashes, relays, handicaps, round-robins, matches, contests, games of skill – and just plain milling that most amuse and supplies assures.

Sand Skiing, Crazy Race, Sacks Race, Waiters Race, Volleyball, Basketball, Tug of War, Coconut throw, Obstacles Race, Tire Race, Grapefruit Race, Flour Race, Minefield Zone, Carpet Race, plus any other games that you like to orchestrate are on schedule.

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Rickety Rackety Raft Regatta Come join us and build your raft with essential materials to perfectly fit you and race your work-partners by paddling yourself to a perfect lap from shore to a buoy and back. Be ready to sail in this regatta that will consist of four (4) heats; each heat will have two (2) participants as paddlers per ride (make teams). Each member may use all of the supplies as they see fit. You supply the imagination, ingenuity, teamwork, and flipper-power to design, construct and power your seaworthy creation. We will allow 20-30 minutes for construction. Each raft must withstand the grueling punishment of a 100-yard heat with six (6) of its team members aboard. Following construction, the most creative decoration and cheer will be judged. Then it’s off to the sea for a healthy competition.

Lotería Loteria is the Mexican game of chance, similar to Bingo, but using images on a deck of cards instead of plain numbers on ping pong balls. Every image has a name and an assigned number, but the number is usually ignored. Each player has at least one board, a board with a randomly created 4 x 4 grid of pictures with their corresponding name and number. Each player chooses what board they want to play with from a variety of previously created boards. Each one presents a different selection of images.

The players with a matching pictogram on their board mark it off with a chip or other kind of marker (many Mexican families traditionally use small rocks, soda corks, or pinto beans as markers). The first player with four chips in a horizontal, vertical, or diagonal row, squared pattern, or any other previously specified pattern, shouts “Lotería!” (Lottery!) or “Buena!” (Good!) and is declared the winner. In addition to playing the board game, participants will create riddles to call the cards, as traditionally played.

Treasure Hunt Treasure Hunt is an emotional and fun program created for a fully remote operation, using technology for this experience to reconnect with your work team and generate bonds of trust through empathy.

Flintstones Everyone is invited to take part in the biggest race track in Cancun. The raging crowd will roar as contestants are told, “drivers start your engines”! Anxiously all contestants will inch their way to the starting line for the sound-off— running Yabba Dabba Doo style across the finish line.

We will supply all materials at the gasoline alley so teams can construct an authentic stone mobile. Each team will receive a specific number of PVC pipes and joints to construct the mainframe and cardboard sheeting for a sleek and stylish design. Each member may use any or all of the supplies as they see fit.

Teams will construct, customize and race their masterpiece on foot power.

We will allow 30 minutes for construction. Each stone-mobile must withstand the approx 100-yard dash with (2) of its team members aboard.

Jungle Race 2

Nature Rally This activity includes a fun journey through the jungle where participants are divided into teams and will demonstrate their creativity, skill, and effective communication to overcome the 7 tests from the elements of nature.

Taking the scenery of the spectacular jungle, the activities include a mystic body painting and an immersion in the Mayan community of “Pacchen”. Teams will live an experience full of traditions and history allowing the members to discover that behind an extreme situation or a challenge there is an opportunity to use their personal skills and strengths as a team.

Within the unparalleled beauty of the rainforest and the crystal clear waters of the cenotes, this adventure encourages competition and encourages teamwork. The strategy combined with laughter and companionship will be the necessary ingredients to accumulate as many points and result in being crowned the kings of the jungle!

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Creating a “Value Proposition”

By James D. Feldman CSP, CITE, CPIM, CPT, CPC, MIP, PCS According to Google, the average person in the “real world” is assaulted with a barrage of 577 new marketing messages per week.

Your challenge, if you are in business, is to somehow get inside the mind of your customer as they sift through the challenge of emails, snail mails, banners, and commercials.

Once inside, you would probably hear a little voice that cries: “I don’t have time to listen to you, and I don’t believe you anyway.”

It seems that companies today confuse the “value proposition” of their company or product with differentiation or positioning. They do this because their STRATEGY is unclear, so they cannot define its value proposition. This reduces the value proposition to a positioning statement.

And that doesn’t make sound business sense.

Value propositions are directly tied to and impossible to separate from a company’s strategy. The true value proposition of your company’s service cannot exist in a vacuum; value is derived in the context of the customer’s receptivity and your organization’s strategy.

If your company cannot align itself to offer a value proposition, you are a ship without a rudder.

MARKET PLACE: Technology has empowered your potential customers with far more options than in times past.

Your message is held hostage by a single click. And whether the weapon of choice is a mouse, touchpad, or remote, you have but seconds to instigate a relationship.

In the days when people had a million devices for contact (cell phone infrastructure was still being built), there was no overlap in ability between office phones, cell phones, pagers, email, fax, and home phones. Under such circumstances, it might have been easier to get the customers’ attention.

Today that is not the case.

So the “pain” was that no one could find you without hauling around a giant Rolodex. Execs missed calls missed appointments, and needed a tool belt for all the gadgets.

Your customers feel the same pain today.

“How can I be heard?”

“How can I be read?”

“How can I get an appointment with the decision-maker?”

No matter how good a product is, unless its value proposition can be articulated to and understood by each of your customers, its benefits will never be realized.

Your customers not only want to know, but they ask:

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• • • •

What’s in it for me?”

Who is sending me this email? Newsletter, brochure, etc.

What is it asking me to do?

Why should I do it?

YOUR OBJECTIVE: The purpose of a value proposition is to identify and satisfy an unmet need that our target market possesses.

TARGET AUDIENCE: It is essential to recognize those customers’ attitudes and business values, ranging from highly conservative to innovative. Understanding these dimensions can help you frame your target audience. They may include: Companies that are struggling and need help.

Companies who find that their customers want the best prices.

Companies that want the best return on capital.

Companies that are risk-averse and want stability.

Companies are looking for partners to help them develop and improve business performance.

Companies that are innovative and welcome new ideas.

Companies that already use your services from your competition.

VALUE: You must deliver real value!

Failing to deliver on the value the customer thought they were buying will destroy a relationship over time. Your value proposition must be reflected in product and service definition and development. This assures that the real needs of customers are addressed.

A CALL TO ACTION: Bottom line: you must give the reader a specific reason to do business with you. This goes back to building the problem, explaining the best solution, and telling the reader what they’ll get. Great value propositions appeal to solving pain or achieving dreams.

The value either solves a “pain” the customer has in a way they can’t do without our research, or it allows them to live a “dream” and do something extraordinary that they wouldn’t be able to do without your study.

Understand the motivations and demands of your audience—this is the key to having emotional appeal within your communications.

To shift your value proposition: It would be best if you differentiate your offer.

It must excel in at least one component.

It must be the best choice for your customer.

Your goal is to OPTIMIZE the offer.

An internationally recognized and frequent speaker on “shifts” in thinking and problem solving, Jim Feldman — with more than a 35-year track record in integrated brand strategic positioning and design — has guided strategic positioning for Toyota, Walt Disney, Microsoft, Apple, Xerox, AT & T, Frito-Lay, the Department of Defense, Hyatt Hotels and Resorts and smaller companies are striving to be more significant.

As a speaker, Jim will enthrall your audience through his humor, content, and memorable personal stories. Whether it’s his struggle with ‘waist management’ to creating ‘Customer Insistence®”, Jim teaches them the lessons learned from his in-the-thick of things life experiences as an entrepreneur.

Jim researches your audience’s pain and delivers a compelling, targeted message that will help your people learn how they can transform almost any obstacles into opportunity and live life to their full potential.

He can help you. Contact their office to have Jim speak to your organization or association. He can show you how to differentiate transactions from the transformation of your target audience.

He can be reached at SHIFT HAPPENS!, 505 N. Lake Shore Drive, Suite 6601, Chicago, IL 60611-3412 Phone: 312-527-9111 Fax: 312-527-1116 http://www.shifthappens.com

About the Author: James is the NOWIST™ He helps identify what can be done NOW to discover new opportunities using existing resources.

He has 40+ years of marketing experience. He and his organizations have worked with hundreds of companies trying to grow their business, increase profits, and discover opportunities using existing resources. Performance improvement from your Guests requires a new approach to problem-solving. Jim and his TEAM have a proven success record that will benefit your Hospitality organization. http://jfa.tips/MyBooks http://jfa.tips/MyYouTube http://jfa.tips/MyBizcard

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What our client’s have to say.

“

It was so nice meeting you, we had a great trip. Thank you again for arranging our transfers, all went smoothly as I knew it would. You have a GREAT team! Looking forward to more groups traveling in 2021, Mexico is always top of mind when recommending destinations to our clients.

“

Danae Stensland | Sr. New Business Specialist, Travel & Events

“

Natalia Romero | Senior Account Executive

“

Yazmin and Lucia make a great team! Very quick to respond and provide information. I like having price options for A)dinner cruise b) photographer + c) entertainment. All went very smoothly, food on the dinner cruise, sub-standard DJ was incredible + photos were great!

“

“

Mr. Randolf always had the best predisposition to help Rubra Eventos. Very grateful for all the help given.

Lisa McGowan | President

Essential Travel Tips

Pack essentials in your carry-on Recent stats indicate that, on average, at least one bag on every flight is lost or delayed. If there’s anything you can’t live without, pack it in your carry-on. This is especially true of items that are not easily or inexpensively replaced, such as running shoes or a lightweight raincoat.

Why advertise with M&I + Ad-Hoc Events Guru’s Digest?

Advertising and promotional opportunities are now available in M&I + Ad-Hoc Events Guru’s Digest by IVI Corporation. Sponsorship placement opportunities are limited and are reserved on a “first come, first served” basis. We invite you to advertise in our vastly distributed M&I + AdHoc Events Guru’s Digest which is already available to over 10,000 avid readers. These readers are dedicated members, stakeholders, and fine suppliers. This M&I + Ad-Hoc Events Guru’s Digest is an inviting ‘cover to cover’ read, ensuring eye-catching and successful advertising.

Click here to receive more information

Serving the meetings, incentives, conferences, and exhibitions industry since 1986.

Find us in over 41 destinations throughout: • Mexico • Cuba • Dominican Republic • Costa Rica & • Panama • Colombia

Dear reader!

Thanks for reading M&I + Ad-Hoc Events Guru’s Digest by IVI Corporation I hope you find in this newsletter a useful tool that will help you make decisions for your successful business. We would be delighted to know if there anything else you’d like to see or experience in this monthly newsletter. Your suggestions are more than welcome.

We wish you the best in your endeavors and business adventures, and please, don’t forget, working with us “Will make YOU look GREAT”.

Sincerely,

José-Manuel GARCÍA, CDS Visionary, Founder Founder and and Seller DreamofSeller Visionary, Dreams

CONTACT:

IVI DMC² Corporate office: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 2871700 For further information on the finest hotels, deals, activities, and group packages mentioned in this travel digest, please contact: Raquel MIJARES Follow us on:

© Copyright 2021. All Rights Reserved.