Vol. 1, No. 193
DIRECTORY Visionary, Founder and
INDEX
Master Coach: Jose Manuel Garcia, CDS jmgarcia@ividmc.travel President: Jose Manuel (Manolo) Garcia CIS, CMS, CCM, CES manolo@ividmc.travel Vice President of Marketing:
Corporate Quality Director: Julia ORTIZ, CES, CMS jortiz@ividmc.travel IT Director:
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Keeping up with the Smurfs - a dinner among friends at Fairmont Mayakoba
Raquel Mijares, CIS, DMCP rmijares@ividmc.travel
4-5
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6-7
12-15
Cabo Catoche unveiled, plus some of the best group activities
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A l eg ac y in t h e ma k i ng - f rom a hi d d e n paradise t o wo r l d wi de recogn it ion
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A list of the Top Hotels in Playa Mujeres
Alejandro Pech apech@ividmc.travel Content & Editing: Omar Delgadillo corp.news@ividmc.travel
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Si g ni fi c an t even t s d ur i ng Can cu n ’s 5 0 -ye a r growt h
Destination offices Cover photograph PUNTA CANCUN: before and after by Óscar Garza / PROA Cover subject: A toast to 50 years of extraordinary M&E’s in paradise
Mexico:
Caribbean:
Central America:
IVI DMC Los Cabos
IVI DMC Cuba
Yazmin ELOSEGUI, DMCP, CIS, CMS
Alejandro DEBASA, CMS
Destination Managing Director
Regional Managing Director
IVI DMC Costa Rica José Manuel (Manolo) GARCÍA, CIS, CMS, CCM, CES
yelosegui@ividmc.travel
adebasa@ividmc.travel
IVI DMC Puerto Vallarta & Riviera Nayarit
IVI DMC Dominican Republic
Jaime NELO, DMCP, CMS, CES
Bidia BISSUMBHAR, CIS, CES, CMM
Destination Managing Director
Planning & Events Manager
IVI DMC Panama José Manuel (Manolo) GARCÍA, CIS, CMS, CCM, CES
jnelo@ividmc.travel
dr.planning2@ividmc.travel
President IVI DMC Enterprises
President IVI DMC Enterprises manolo@ividmc.travel
manolo@ividmc.travel
Follow us on:
IVI DMC Cancun & Riviera Maya Ximena LOPEZ, CMS Marketing & Planning Director cun.planning2@ividmc.travel
© Copyright 2020. All Rights Reserved.
A WORD FROM OUR PRESIDENT. Dear reader, We have proudly witnessed a staggering growth over this past half-century. A hidden paradise with immense potential has risen to be one of the most distinguished destinations for M&E’s and all travelers alike. Cancun has amassed worldwide recognition, with the help of the most scenic views, white-sand beaches, rich culture but also world-renown resorts with ultra-luxe amenities and award-winning gastronomy. We are proud to say that this is just a start and we are anxiously looking forward to what is yet to come. At the same time, we invite you to discover all that this wondrous destination has in store for your group. Plan your extraordinary event with our leading quality of service. Our accomplishments and enthusiastic attitude are what upholds up our motto, in your business, “We make YOU look GREAT”!
Sincerely,
Jose Manuel (Manolo) GARCIA, CIS, CMS, CCM, CES President IVI DMC Enterprises
Our Objective: Always aim for 100% overall customer satisfaction.
Our Vision: Associates: Keep the ideal place to work, where our multicultural staff give their best, every day. Customers: Offer an innovative high-quality service that exceeds expectations. Partners: Consolidate our network of loyal, honest and successful partners maximizing the return on investment to shareholders. Planet: Inspire responsible resource management by means of our work.
Our Mission: Serve customers through our international certifications ISO 9001 and ADMC ensuring 100% customer satisfaction to incentives, corporate meetings, conventions, congresses, special events and VIP vacations, providing memorable experiences that leave a mark in each of the destinations in which we operate; maximizing the return on investment to shareholders.
Keeping up with the Smurfs! As you may already know, in this section of the CommuniQuest weekly digest, we share with you all of the adventures our team encounters throughout the month. From attending conferences to site inspections, or special events. We’re always in a rush to get our work done on time. This month we enjoyed an incredible evening during the “Dinner among friends of Fairmont Mayakoba”, organized by their Marketing & Sales team in the Gardens of the Presidential Suite “Tortuga”. We experienced the solidarity among our colleagues and the positive vibes our industry is facing. Everything was wonderful, thank you very much for the invitation! Meanwhile, in the Dominican Republic, Wolseley Canada made a spectacular contribution to the community, as with their donation to a small school, they were able to build a new classroom. Thank you for your “can do” spirit that produced amazing smiles and ensured a decent education opportunity. Page 4
In other news, we recently had the pleasure of welcoming the Executive Incentive Symposium 2020 in our Mexican Caribbean. The event was coordinated by Peerless Performance & C.A. Short Company — who invited some of their very important customers to learn more about our beautiful destination. Hotel Xcaret Mexico was the host for this amazing event, and we had the opportunity to organize a variety of examples for CSR activities. These included making a traditional piñata for the children’s day celebration, creation of beautiful bracelets as part of the “empowerment skills development project” for women in Playa del Carmen, learning about the reproduction process of coral reefs and the personalization of new homes for the Acropora coral species — which later will be placed in the reef. It was a pleasure to accompany and spend time with all of you, we hope to see you again soon! On the other hand, as we all already know, the whole world is going through a lot right now. From the bottom of our hearts, we hope you are alright and safe. We highly recommend you stay indoors with your loved ones for a couple of weeks or until your governmental authorities determine it is the right time to go outdoors. We would also like to encourage you to reschedule your incentives or corporate events instead of canceling them. In a short period, everything will be back to normal, and the best way of celebrating it and resetting our minds will be by traveling the world! Page 5
Celebrating a legacy in the making Congratulations on your 50th Anniversary Cancun! Cancun is celebrating its 50th anniversary! Considered one of the youngest islands in the Mexican Caribbean, this year the local authorities designed a beautiful mail stamp to commemorate this significant event. This stamp portrays Cancun’s majestic blue turquoise waters, which are distinguished worldwide. Currently, home to more than 700 thousand inhabitants, more than 40,000 rooms, among the existent and soon to be constructed, and and millions of visitors per year, this paradise has unmistakably recorded notable growth. It’s incredible that only five decades ago, the paradise that we know today was only an unnoticed island to the world. Its development at the beginning of the 1970s brought people from all over Mexico with the commitment to structure a scheme with the single goal of promoting the tourism of the country, creating jobs and attracting investments. Cancun was a small island flooded with coconut palm trees, inhabited by a few fishermen and rarely visited by people from Isla Mujeres, Cozumel, and Chetumal. The transformation of this immature diamond began with a millionaire investment needed, plus the effort and work of thousands of people who would use their machete to open the roads and slept buried under the sand covering their faces from the mosquito mob — as there wasn’t enough space to accommodate the numerous workers. Today this beautiful island is attached to the mainland by three bridges and surrounded by lagoons and its impressive Caribbean Sea captivates with its blue turquoise waters which perfectly permeate the bright white color of the soft sand of its beaches.
The 3 million visitors per year enjoy the selections of all hotels, from G.T. (Grand Tourism) all-inclusive, family, only adult properties, boutique or beautiful romantic cottage hotels in the middle of the jungle. The majority of the hotels offer breathtaking views of the ocean or the lagoon. In addition to the accommodation, Cancun offers a wide variety of culinary aromas and flavors where visitors will be delighted with regional dishes, finest meat cuts, fresh seafood, and the delicious Mexican gastronomy. There are also exotic options such as Chinese, Thailand, Japanese, and Mediterranean cuisine, without missing the new Nouvelle Cuisine fusions. Cancun is the most complete “resort� in Mexico: it has such a variety of activities to make any of any trip a memorable experience. From all the Archeological sites that bring back history: Tulum, Coba, Chichen-Itza, Ek Balam, just to mention a few; to world awarded themed and aquatic parks, natural reserve experiences, and animal encounters. Live the first sunrise or capture the picturesque sunset while staying at a fine venue in Isla Mujeres. You will also find numerous adventure parks and activities that will bring you closer to nature in Riviera Maya. Encounter cenotes (sinkholes) attractions throughout the Mayan Riviera jungle including the coast and much more. For more relaxing activities there are also a variety of professional golf courses from renowned designers, modern shopping malls, boutiques with international brands and the best local nightlife.
Some memorable and historical events of Cancun’s 50th-year expansion Over the past half-century, Cancun has been witness to an immeasurable growth and worldwide recognition. 1968 - Cancun was evaluated for the construction and development of various resort facilities. 1968 - Bank of Mexico approved Cancun, financially. 1969 - Authorities negotiate with Cancun landowners. 1970 - The construction company (Consorcio Caribe) is the first to arrive in Cancun with a big workers camp.
1971 - The investment reaches 30,000 millions of Mexican Pesos in addition to more than 200 Millions Pesos granted for Cancun. 1972 - The first stone is set for the first Hotel called Bojorquez. 1973 - The first flight arrives (Feb. 5th) in a Grumman plane with twin-engines, belonged to the Bank of Mexico. 1973 - The beginning of the rudimentary airstrip operations with one control tower made of wood sticks and palm trees. 1973 - The construction of Sigfrido Channel (Part of Laguna Nichupte). Page 8
1973 - President of Mexico Luis EcheverrĂa decreed that the state of Quintana Roo become a free zone. 1973 - The first census indicated a total of 6,000 people lived in camps. 1974 - On March 24th a new contract is agreed for a new trust for tourism promotion. 1975 - The first Cancun birth is registered and named Susana Yvette Herrera Montiel.
1976 - The second phase for the construction of Cancun Airport on the Kukulcan boulevard starts. 1976 - The first commercial jet flight landed by mistake on the old airstrip which was no longer available, but instead it was an urban avenue. 1977 - Cancun amassed 30 hotels, 2,500 rooms, 265 thousand visitors and 4,820 flights. 1983 - Cancun boasted 52 hotels, 5709 rooms, and 754 thousand visitors. 1983 - The first time that Cancun exceeded the amount of 10,000 flights and 875 charters. 1983 - Cancun is deemed an International and prestigious resort destination.
1986 - On May Cancun was selected for the Miss Universe Contest. 1988 - On September 13th and 14th Hurricane Gilbert devastated the entire resort destination. 1990 - Cancun amasses 110 hotels, 17, 470 rooms, and 18,445 flights.
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1997 - Further expands to 124 Hotels, with a capacity of 20,381 rooms and more than 2 million 640 thousand visitors with a total of 33,658 flights. 1999- Cancun port is the winner in the construction of the Nautic-Golfer development. 1999 - Kukulcan avenue is expanded in its 3rd phase, with an investment of 26 millions of Pesos, overlooking Nuchupte Lagoon. 2000 - Based on the INEGI census there are 397,191 inhabitants registered.
2005 - October 21st and 22nd, hurricane Wilma hit Cancun like no other before, devastating Cancun, leaving 62 thousand tourists stranded.
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2013 - INEGI registered 850 thousand people in the city; 49.9% of the population of Quintana Roo. 2014- Mexico Pelagico film is made with Cancun scenes. 2016 - President Enrique Pena Nieto, inaugurated the extension of terminal 3 of the Cancun International Airport with an investmen of more than 3 billion pesos. 2016 - A turbine phenomenon tears off trees, spectaculars, roofs from convenience stores, light transformers and buildings windows. 2016 - Cancun was the headquarter for the United Nations COP 13 Conference regarding biodiversity. 2017 - Cancun exceeds a turnover of 23 mi- 2018 - The current rooms available to the tourist llion passengers at Cancun International air- market are 34,897. port. 2018 - According to the INEGI report this year, 2017 - The inauguration of terminal 4 at Can- Cancun reached nearly 900 thousand inhabitants. cun International airport.
2020 - The story continues to be written! Page 11
Meetings and Events in Cancun Over the years, Cancun has also transcended in the area of ​​Meetings and events. It has developed extensive experience in the organization of Groups, Conventions, Congresses, Meetings, and Exhibitions with the highest standards of service both in hotels as in congress and events.
There is excellent connectivity by air; Cancun International Airport is located 16 km from downtown and provides the adequate infrastructure to carry out multiple direct flight operations or connections to different points of Mexico and abroad. This is the best-communicated airport in the country after Mexico City and in fact, it is the one that receives the largest number of international flights arriving from Canada, the United States, Europe, and South America. During the holiday season, it carries out up to 400 operations with more than 30 national and international airlines. Cancun has an excellent highway infrastructure that allows easy communication with the entire southeast of the country. There are modern highways that connect with important cities like Merida and with most of the Riviera Maya. Page 12
As for accommodation, it has an impressive hotel infrastructure that includes almost 200 hotels with more than 35,000 rooms, recognized with 5-stars or higher. Additionally, several of these resorts have been awarded various recognitions such as: “Five Diamonds” from the AAA, World Travel Awards, in addition to several remarks from Trip Advisor and The Leading Hotels of the World. Additionally, the International Cancun Center possesses modern facilities and all the latest technology services in a stretch of more than 7,300 m2 for exhibitions, 8 halls, and an auditorium. Cancun’s hotel infrastructure also offers a wide range of rooms and spaces suitable for conducting business meetings. The Moon Palace Golf & Spa Resort alone has almost 8,000 m2 for events, but there are 16 hotels with more than 1,000 m2 for congresses and conventions. This year, in October, the WTTC (World Travel and Tourism Council) World Summit will be held in Cancun, which is the most relevant travel and tourism event that brings world leaders from the public and private sectors in one space. Page 13
Cabo Catoche Playa Mujeres
Cabo Catoche is a cape that is located in the state of Quintana Roo. It is a “point” that lies on the coast of the Gulf of Mexico and is also the northernmost of the great Yucatan peninsula. This cape is located approximately 53 kilometers north of the well-known tourist city of Cancun. Due to its position, it belongs to the continental area of Holbox Island as well as within the Isla Mujeres municipality. Cabo Catoche acts as a boundary between the Gulf of Mexico and the Antillean Sea — also known as the Caribbean Sea — responsible for printing the southwestern border of the Yucatan waterway.
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A hidden coast has flourished into the spotlight Cabo Catoche was the first point of arrival during the Spanish conquest of what is now the current State of Mexico. The first to step on was the European expedition led by Francisco Hernandez de Córdoba, which debarked at the beginning of 1517. This arrival was also the one that struck the Yucatan Penninsula for the explorers of the old world. Today Cabo Catoche has become a very popular touristic place but mostly because of its proximity to Cancun one of the most popular touristic resorts from all of Mexico. It’s possible to find flora and fauna with lots of diversity in the nearest areas as they are protected by environmental organizations. Cabo Catoche, which is divided into three zones with an estimated 25,034 total room accommodations between these three zones; Soto Lindo with 9,600 rooms and a professional 18-hole Golf course and two marinas. Costa Mujeres with 6,900 rooms and one 9-hole Golf course. Paraiso Mujeres with about 2,000 rooms, commercial areas and beach clubs and finally Playa Mujeres with 6,500 room accommodations. Page 15
Cabo Catoche
... group activities
D
ue to its location and the close vicinity to Cancun, there are no limitations to enjoy every and any activity tailored for groups. Some of which feature, Sightseeing, Parks, Theme
events, Culinary venues, Interactive programs, Shopping, City or Night tours; all that may be required is making a few adjustments to fit groups’ schedules. If that wasn’t enough — due to the shallow waters on some of its areas — this place offers additional activities that never fail to fascinate. Page 16
Kitesurfing: This is one of the latest activities in Isla Blanca full of pure adrenaline for those who enjoy the thrill of flying in the air. This experience takes guests on the blue turquoise waters of the bayside for a thrilling ride along the lagoon. This impressive lagoon is part of the newest resort stretch, better known as Chachmuchuc lagoon —and just a few steps lie the picturesque Caribbean Sea. Here, guests can relish the flora and fauna not to mention some of the most stunning sunsets.
Golf: There are a total of two Golf courses currently built on this location, one semi-professional with 9 holes, and the other a professional course with 18 holes designed by Greg Norman — this last one belongs to the hotel Dreams Playa Mujeres. Rated one of the best golf courses in Mexico, with a surface of 7,218 yards and a spectacular nature view — the ideal course for beginners or experienced players.
Flora and fauna: Isla Contoy is one of the few protected areas in Quintana Roo as this island has lagoons, mangroves, rivers, and a refuge for several species of animals. This site is also considered a bird sanctuary and deemed to possess the second largest reef of the world called Ixlaché, where visitors can snorkel while encountering turtles, stingrays, and an incredible assortment of fish. This area is considered one-of-a-kind and thus limited a maximum of 200 visitors per day.
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Top hotels in Playa Mujeres An unknown paradise overlooking an impressive panorama The luxury properties currently open and soon to arrive on this new northern Cancun strip better known as Playa Mujeres, satisfy all the needs for group activities, where incentives are especially indulged with the best service. In addition to an unmatched service from hotel chains, their extensive experience in managing groups has been highly recognized as well. Here are some of the hotels which have just opened and others who are about to open in this upcoming year, all of ready to welcome groups with open arms.
Dreams Playa Mujeres Golf & Spa Resort Situated in the exclusive gated community of Playa Mujeres outside of Cancun, surrounded by white sandy beaches, the cleared waters of the Caribbean Sea and world-famous golf course, this resort provides an ideal unlimited luxury. Guests will experience 502 oversized rooms and suites with stunning ocean view and private beach access including limitless access to 10 gourmet a la carte dining options and specialty restaurants with no reservation required and unlimited international and domestic top-shelf spirits from 14 bars and lounges. With over 65,000 square feet of swimming pools and lazy rivers. Located just 10 min from downtown Cancun and 35 min from Cancun International Airport. This luxurious resort provides an ideal setting for business meetings, corporate events, and incentive trips. Page 18
Excellence Playa Mujeres This adults-only, all-suite resort is loved for its warm tropical style, set on a white-sand Caribbean beach. With options for swim-ups, terraces with private plunge pools, and massive twostory rooftop terrace suites. Its All-Inclusive plan features twelve indoor and outdoor bars serving all-premium drinks, along with thirteen tempting dining options like contemporary Indian cuisine and its iconic French restaurant. Step into the dreamy serenity of MiilÊ Spa with its breathtaking hydrotherapy area, work out at the state-of-the-art gym, and have some fun with outdoor activities and nightly shows. Inside this community, you’ll find ultra-lux amenities like a world-class golf course and an inland marina. Page 19
Grand Palladium Costa Mujeres Resort & Spa Between the crystal water coast and the near to the Mayan ruins, this hotel offers the opportunity to discover the real Mexican spirit and a 5-star treatment. This ecologically constructed property highlights fascinating architecture that distinguishes it from the surrounding mangrove. This resort features a total of 592 rooms a great variety of a la carte restaurants and international cooking shows, numerous bars, Convention center for up to 890 people in a theater-style, 5 breakout rooms, 2 meeting offices, and a business center lounge. Those who stay in Grand Palladium Costa Mujeres Resort & Spa will enjoy the pacific ambiance while exploring the area. The innovator water channel system designed to help boat transportation foster a unique connection with nature.
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Paradisus Playa Mujeres Be amazed by the natural beauty of Playa Mujeres blended with the luxurious and modern architecture of Paradisus. Located only 10 minutes from Isla Blanca and downtown, and 30 minutes from Cancun International Airport. As an oceanfront resort, you are always just a few steps from the crystal-clear blue waters of the Caribbean. Nearby you’ll find thriving bars, restaurants, and shops, as well as a golf course designed by Greg Norman. Indulge your palate with 10 dining options, offering flavors from all around the globe. Don’t miss our Gastro Bar, fine-dining restaurant with world-acclaimed chefs. Take your vacation to the next level with amenitie that include Royal Service (adults only) with private butlers, and Family Concierge, offering a tailor-made family vacation experience. Be pampered in the extensive facilities of our YHI Spa, stay in shape in our fully-equipped fitness center, and enjoy a wide range of activities and entertainment options. Embrace the “Nature Included” concept by relaxing in its open areas, showcasing spectacular views of the gardens, marina and the glittering Caribbean Sea Page 22
Secrets Playa Mujeres Golf & Spa Resort With 424 luxury well equipped, non-smoking suites, adults-only, located in a gated community of Playa Mujeres close to the famous white sand beaches with an extraordinary view of the ocean. Only 35 min away from Cancun International Airport and a 10 min drive from downtown Cancun, this sanctuary delights with an 18-hole professional golf course designed by Greg Norman, 9 restaurants, 7 bars and two protected areas of fauna & flora. The Unlimited-Luxury plan is a perfect complement to the free access to Dreams Playa Mujeres Golf and Spa Resort which adds 10 restaurants and 13 bars plus facility options to your getaway.
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The gifts of the world Discover the magic of our destinations through traditional products within the artisan context. On this occasion, we’re pleased to present one of the most beautiful regions of our country, the Mexican Southeast. Prepare to enjoy its beloved colors and flavors! The essentials that are a must for your next event include:
XTABENTUN • Mayan Liquor. • It’s made with a fermented honey base. • A flower whose meaning is a climbing plant that grows on the stone. • It alludes to the legend of the Xtabay. HENEQUEN • It is a kind of plant that’s derived from the genus of agaves. • Handmade products by Mayan artisans. • Experience and Imagination in each creation. • You can expect to find bags, hats, baskets, and more. Page 24
TEXTILES • Cotton products dyed with natural inks. • Traditional embroideries that are transformed into pieces of art. • Mayan essence in designs and modern beauty. • One of the most influential crafts in Yucatan. HONEY BEE
• Preservation, care, and Photy by blog.visitloscabos.travel reproduction of the ancient Mayan bee, the “Melipona Beecheii”. • The Mayans cared for them and protected them as they were regarded for being sacred and divine. • World Class Honey of fine purity, flavor, and quality. • Healing properties
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What our client’s have to say.
The staff was extremely gracious and experienced. Fausto excellent as well as Jiovanni and Gerardo. Amy Michel |Sr. Account manager
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Marla was outstanding. A pleasure to work with. Thank you.
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Ross Beatty |President
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Eckhart did a great job, very organized and on top of things. Danico and Kike got great feedback from our guest as their guides on the tours.
Amazing service, great drive Thank you!, Todo excelente. Erin Gorin | Chief Operating Officer Page 26
John DeLeon |Sr. Account Manager
Doctor Travel’s cure for the common trip Carry small bills in cash As you venture to the local venues, shops, and spots, you may run into a small shop or stop that will not accept credit cards. Not to mention most taxi drivers or other public transportation, will have to be paid in cash. USD is the most widely accepted currency around the world, so don’t worry about exchanging your currency. Page 27
Why advertise with Communiquest Incentive Travel digest? Advertising and promotional opportunities are now available in CommuniQuest Incentive Travel Digest. Sponsorship placement opportunities are limited and are reserved on a “first come, first served” basis. We invite you to advertise in our vastly distributed Incentive Travel Digest which is already available to over 10,000 avid readers. These readers are dedicated members, stakeholders, and fine suppliers. This Incentive Travel Digest is an inviting ‘cover to cover’ read, ensuring eyecatching and successful advertising.
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Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 31 destinations throughout: • Mexico • Cuba • Dominican Republic • Costa Rica & • Panama • Colombia
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CONTACT:
Dear reader! Thanks for reading Communiquest Incentive Travel Digest I hope you find in this newsletter a useful tool that will help you make decisions for your successful business.We would be delighted to know if there anything else you’d like to see or experience in this monthly newsletter. Your suggestions are more than welcome. We wish you the best in your endeavors and business adventures, and please, don’t forget, working with us “Will make YOU look GREAT”.
IVI DMC² Corporate office: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email:ivicorp@ividmc. travel
Sincerely,
For further information on the finest hotels, deals, activities, and group packages mentioned in this travel digest, please contact:
José-Manuel GARCÍA, CDS Visionary, Founder and Master Coach
Raquel MIJARES rmijares@ividmc.travel
Follow us on:
© Copyright 2020. All Rights Reserved.
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OUR CREDO (A company with a soul) We promise to be those neatly dressed people in white and turquoise blue uniforms. Many people call us “The Smurfs”. We are an extension of your own business; and we are knowledgeable, witty, fun to have around, and beautiful or handsome (not necessarily in that order). We can run faster than “Speedy Gonzalez”, and can be in two or three different places at once. We are also committed to doing everything in a legal and personalized way for our clients. You can find us popping up at airports, historical and archaeological sites, deluxe resorts, charming hotels, golf courses, scenic beaches, and even at the best restaurants in town. We enjoy “Smurf Team-work” because it’s fun and having fun while doing our job is our passion. We can do the impossible right away – miracles may take a little bit longer. Since 1986 we’ve been working passionately with the sole mission to Make YOU look GREAT! by José-Manuel García, Founder
CORPORATE OFFICE José Manuel (Manolo) GARCÍA, CIS, CMS, CCM, CES President of IVI DMC Enterprises manolo@ividmc.travel Calle Josefa Ortiz de Domínguez Lote 19, Mza 20, SM 308 Alfredo B. Bonfil Cancun, Q. Roo 77560 Mexico Tel. +52 (998) 2871700 Page 30