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PARTNERS ASSOCIATIONS
Terms And Conditions
When you book, purchase a tour, a service or product from iTravelafrica.com a member of Itravel Tourism Pty Ltd, the “Tour Operator” you agree to the terms and conditions that follow below and are hereinafter referred to as the “Terms.”
You further acknowledge that you have read, understand and agree these Terms.
If you make a booking on behalf of other parties, you hereby confirm that you have the authority to accept these Terms on behalf of the other parties and bind them irrevocably to these Terms.
1. THE CONTRACT
A contract comes into existence when the Tour Operator or your travel agent issues written confirmation to you after receipt of your written confirmation to book a tour, service or product from the Tour Operator. Responsibility lies with you to provide correct information to the Tour Operator or the travel agent. Bookings will only be accepted by persons of 18 years of age and older.
2. BOOKING ON BEHALF OF OTHERS
When you book on behalf of other parties, you act as the legally appointed contact person for each and every party included on that booking. You assume responsibility for making all payments due to the Tour Operator in respect of your Tour booking. When you book on behalf of other parties, you warrant that you have obtained all those parties’ consents. You warrant that all information you provide on behalf of another party is complete and accurate and the Tour Operator is not liable for any errors or omissions occasioned by you.
3. REQUIRED MEDICAL INFORMATION
At times and where applicable you are required to provide medical information as requested by the Tour Operator and you may be required to complete the Tour Operator’s medical information form the “Medical Form” available on the Tour Operator’s website. Medical Forms are mandatory for certain Tours. If you have a pre-existing medical condition which could impact your ability to travel, participate in a Tour, travel to areas without access to proper medical facilities or may adversely affect the experience of others on your Tour, you must return a Medical Form, signed by a licensed and practicing physician to the Tour Operator prior to the date of final payment for your booking.
The Tour Operator will maintain your private medical information in accordance with the Tour Operator’s Privacy Policy available on the Tour Operator’s website
The Tour Operator reserves the right to deny you permission to travel or participate at any time and for any or all segments of a Tour at your own risk and expense where the Tour Operator determines that your physical or mental condition renders you unfi for travel or you represent a danger to yourself or others.
In this agreement pregnancy is considered a medical condition and must be disclosed to the Tour Operator at the time of booking. The Tour Operator reserves the right to refuse to carry women who are over 24 weeks pregnant.
The Tour Operator may refuse to carry anyone with certain medical conditions if reasonable accommodation or services cannot be arranged.
Where a Medical Form is required and you do not complete the Medical Form or provide medical information reasonably required by the Tour Operator for any reason by the date for submission provide by the Tour Operator, the Tour Operator reserves the right to cancel your booking and all applicable cancellation fees will apply.
The Tour Operator does not provide medical advice. You may travel to areas where vaccinations and medical and non-medical requirements could be applicable. You should obtain your physician’s advice on all vaccinations and medical precautions applicable to your personal circumstances. Your Tour may entail visiting remote and at times inaccessible regions where medical care may not be available or immediately accessible and medical facilities may not meet the standards of those found in your country of residence. The Tour Operator hence makes no representations and gives no warranties in relation to the existence, availability, or standard of medical facilities in the regions described above
4. SPECIAL REQUIREMENTS
Should you have special requirements these must be disclosed to the Tour Operator at the time of booking. This includes food allergies and dietary restrictions which must be detailed at time of booking. The Tour Operator cannot guarantee that your dietary needs or restrictions can be accommodated. Special requests or requirements do not form part of the Terms or the contract between you and the Tour Operator and the Tour Operator is not liable for any failure to accommodate, accede to or fulfil such requests.
5. CHILDREN AND MINORS
All bookings with respect to children and minors are subject to approval by the Tour Operator and its suppliers. If the consent of a parent, guardian or any other person is required by applicable law for any child or minor to travel, the accompanying adult is responsible for securing all consents permissions and documentation and ensuring that they and the child or minor meets all legal requirements to travel to enter into and depart from the countries being visited on the tour. The Tour Operator will not be responsible for any fees, damages, losses or liability of any nature whatsoever incurred as a result of any failure to secure the necessary consents, permissions, documentation and approvals required.
6. MANDATORY INSURANCE
Mandatory insurance coverage of US$ 250 000.00 is required for this tour. Cover must be for the full duration of your tour. Coverage is to include emergency medical expenses, general medical expenses, personal injury and repatriation costs. It is suggested that cover is extended to expenses occasioned by loss or delay of luggage and cancellation or curtailment of travel. Any insurance cover taken by you is not included in the cost of your tour.
7. PRICES, SURCHARGES AND TAXES
Tours are priced and advertised inclusive of applicable taxes unless otherwise stated. Prices are subject to change unless the tour is paid in full. Unconfirmed Tour reservation prices are valid for immediate confirmation. If not confirmed Tour prices or any other manner of travel services are subject to price changes, exchange rate movements and best available rate changes and will be re quoted on request.
8. VALIDITY
All dates, itineraries and prices of Tours are subject to change at any time the price will be quoted and confirmed at the time of booking. The price is subject to payment on due date and surcharges may be levied in accordance with these Terms.
9. DEPOSITS
At the time of booking, a thirty (30) percent non-refundable deposit becomes immediately payable to the Tour Operator. If the booking is made 90 days or less prior to the first day of product of service on your booking full payment is due at the time of booking. The non-refundable deposit should be sent to the Tour Operator’s nominated bank account and be cleared within the time frames above.
Certain products or services offered by the Tour Operator inclusive of all flight arrangements require you to make full payment at the time of booking. The Tour Operator will advise you of such requirements prior to confirmation of the applicable booking. Such services if cancelled may incur a 100% cancellation penalty.
10. DETAILS REQUIRED FOR BOOKING
It is a condition of booking that you provide all information requested by the Tour Operator. If you fail to supply information required by the Tour Operator for all services including but not exclusive to air tickets, permits, or other inclusions, you will also be liable for any costs, fees or losses including failure to obtain or provide that inclusion. In the event that you fail to supply information required by the Tour Operator, the Tour Operator reserves the right to treat your booking as cancelled and levy cancellation fees at the sole discretion of the Tour Operator. The Tour Operator will not be held responsible for any fees you incur as a result of errors, omissions, inaccuracies, late, misplaced or otherwise incomplete information you have provided.
11. AIRFARES AND FLIGHT SERVICES
Tour prices do not include international or other local or regional airfare unless expressly mentioned in the Tour’s itinerary. The Tour Operator will quote the best price available for the travel dates requested at the time the quote is prepared. Quotes provide an estimate only and are not a firm price commitment by the Tour Operator or the applicable air carrier and final pricing is only confirmed when you place the Tour Operator in funds for the proposed. Airfare or flight services.
The Tour Operator acts solely as a sales agent for the air carrier and the air carrier’s terms and conditions apply to the purchase and use of the air ticket or air services. You must consult the air carrier’s terms and conditions and conditions of carriage for complete information including applicable cancellation terms. The Tour Operator is not responsible for changes in air itineraries or flight times, delays and cancellations. Amendments to air tickets and air services will be for a supplementary charge by the Tour Operator.
The Tour Operator is not responsible for any charges or excess exchange rate differentials levied by third parties or financial institutions and payable by you as a result of credit card or other payment transactions inclusive of EFT payments and will not refund or return any fees charged by third parties or financial institutions in connection with payments made by you to the Tour Operator.
12. FINAL PAYMENT
Payment of the balance of the price for any products or services booked with the Tour Operator is due 90 days before the first arrival day of the first product or service included in the booking. If full payment is not received by the above due date, the Tour Operator may, at its sole discretion, change the rate payable for the booking, or alternatively treat the booking as cancelled and retain the deposit paid on the booking as a cancellation fee. If a booking is made less than 90 days before the first arrival day of the first product included in the booking, then the full amount must be paid at the time of booking. If, for any product or service booked, payment terms differ from those outlined above, the applicable terms will be communicated to you prior to booking and will be detailed to you in writing.
The Tour Operator is not responsible for any charges or excess exchange rate differentials levied by third parties or financial institutions and payable by you as a result of credit card or other payment transactions inclusive of EFT payments and will not refund or return any fees charged by third parties or financial institutions in connection with payments made by you to the Tour Operator.
