Issuu

THE LATEST NEWS FROM ITM, YOUR BUILDING SUPPLIES SPECIALIST

ISSUE 126

Building Amendment Bill passes first reading

Building consent requirements for swimming pool fencing

How to win a dispute (and avoid them in the first place)

Sudden fuel price surges can’t be passed on. So what do you do?

INDUSTRY NEWS

Proposed changes to NZS 3604 Timber-framed buildings 03

S 20 EP 26

INDUSTRY NEWS

DISPUTES

Proposed changes to NZS 3604 Timber-framed buildings

How to win a dispute (and avoid them)

ISSUE 126: SEPTEMBER 2026

In this issue 15-17

TIMBER

POWER TOOLS

Building the new LumberBank Auckland office

19-20

Makita power tools promotion

04-05

COUNCILS

INDUSTRY NEWS Building Amendment Bill passes first reading

Confessions of a builder who jumped the fence to become a building inspector

HAND TOOLS

VEHICLES

ITM hand tool starter kits

Sudden fuel price surges can’t be passed on. So what do you do?

07-08

22-23

FIXINGS ECKO 15kN bottom plate fixing installation guide

ITM AWARDS ITM’s Operational Excellence, Community Sponsorship and Young Achievers Awards

CODEWORDS

25-27

Building consent requirements for swimming pool fencing

CODEWORDS

11-12

Part 4A breaches

29-31

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The rules used to design most New Zealand homes are set for their biggest update in 15 years. The draft revision of NZS 3604 reflects major changes in how we design and build in New Zealand, from medium-density housing and higher thermal performance expectations to building on more challenging ground.

What is NZS 3604? NZS 3604 Timber-framed buildings is a leading standard used by designers, builders, architects, engineers, and consenting authorities. The standard underpins the design and construction of a large percentage of New Zealand’s light timber-framed buildings. It prescribes provisions for structural solutions including foundation details, bracing, spans, fixings, connectors and layout, grounded in New Zealand’s unique environmental conditions.

Proposed changes Three-storey buildings To support growing demand for medium-density housing, three-storey buildings can now have a full third storey instead of being limited to a partial storey within the roof space. To allow for this, the maximum building height has increased from 10m to 11m, and member selection tables throughout the standard have been updated to account for the additional height and loads. Thermal performance The draft introduces several measures to facilitate higher levels of thermal performance, reflecting the increasing demand for more thermally efficient buildings and supporting New Zealand’s emissions reduction goals. Foundations & difficult Ground Updates foundation solutions for moderately expansive soils and liquefaction-prone sites, requiring concrete slabs for three-storey builds and larger pile footings.

Providing guidance for common building situations Several new provisions broaden the range of common building situations that can be designed using NZS 3604. ▶

Framing around stairways

▶

Support for wide openings

▶

Internal masonry walls

Market Alignment Rationalises timber sizes and grades, removing most references to obsolete 70mm framing to match current New Zealand market availability Note: These are draft changes only, published for the purpose of public consultation.

INDUSTRY NEWS

Proposed changes to NZS 3604 Timber-framed buildings

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CA RT E RTO N

C H R I STC H U R C H

Building Amendment Bill passes first reading The Bill proposes a range of changes to modernise New Zealand’s building system.

The reforms also introduce clearer roles and responsibilities across the sector, ensuring risks are shared more fairly and transparently.

To support this change and strengthen protections for homeowners, the Bill proposes: ▶

Mandatory warranties for all new houses, multiunit residential buildings up to ten metres and renovations $100,000 or above that involve restricted building work and require a building consent.

▶

Mandatory professional indemnity insurance for building design professionals, such as architects and engineers.

Key changes introduced by the Bill include:

Fairer risk allocation A key change is the introduction of proportionate liability. This means parties involved in defective building work would be responsible for the share of costs that reflects their contribution.

These changes are intended to create a fairer allocation of responsibility across the building system while maintaining strong consumer protections.

7 INDUSTRY NEWS

The reforms are designed to modernise outdated rules and to reduce complexity in the building consent system. They are designed to help speed up development, reduce unnecessary costs, and provide greater certainty for builders, councils, and homeowners.

Faster consenting for eligible homes and PIM changes The Bill introduces a new fast-track building consent pathway, with decisions made within 10 working days for eligible solar-equipped and sustainable homes. The pathway would apply to residential buildings that include solar generation or meet sustainability criteria such as: energy efficiency

▶

reduced carbon emissions

▶

improved water efficiency

▶

increased climate resilience.

CONTINUE >>

▶

8 INDUSTRY NEWS

The Bill also reduces Project Information Memorandum (PIM) processing times from 20 to 10 working days. Changes also expand construction options for granny flats by allowing eligible offsite-built dwellings to be constructed before a PIM is issued, supporting greater housing choice and flexibility.

Supporting councils and improving consistency To improve consistency and efficiency across the country, the Bill makes it easier for councils to work together or combine their Building Consent Authority (BCA) services, including with stand-alone BCAs. This is intended to reduce duplication, streamline decision-making and support more consistent outcomes across the building consent system.

▶

enable building research funding to be awarded through processes overseen by MBIE, which will include the use of a contestable funding mechanism

▶

ring-fence research funding to ensure long-term certainty and stability to the building research sector

▶

require the development of a new research strategy and a contestable research fund and the establishment of an investment advisory panel that will advise on the allocation of contestable funding to help guide future research investment decisions for the benefit of the sector

▶

improve scrutiny, oversight and accountability for how research funds are invested

▶

support a wider range of research organisations and providers.

The Building Research Association of New Zealand (BRANZ) will continue to play an important role in the system and remain an independent organisation. MBIE will work with BRANZ on funding arrangements to support continuity for existing activities, including research funding rounds, while a new approach is established and to provide certainty about ongoing funding. These reforms reflect feedback from engagements with industry, councils and consumer groups, and are designed to support a more productive building sector that can deliver the homes, and infrastructure New Zealand needs.

What next? The Bill will now progress through the Parliamentary process, including a full select committee stage where industry, stakeholders and the public will have the opportunity to provide feedback on the proposed changes. Next steps: ▶

Public and industry submissions close on November 14, 2026.

▶

The select committee is scheduled to report back by late December 2026.

▶

If passed, the changes could come in effect in early 2027.

Modernising building research The Bill introduces changes to modernise how building research is funded and governed, replacing a system that has been in place for more than 50 years. A new approach will: ▶

repeal outdated legislation and integrate the Building Research Levy into a single, more streamlined system under the Building Act

▶

reduce duplication and provide for building research to be funded through an integrated building levy

If passed, this legislation will trigger the most extensive reforms to New Zealand’s building framework since the 2004 Building Act. The shift toward proportionate liability promises the most profound consequences for industry stakeholders. To prepare, firms ought to audit their current contracts, coverage policies, risk distribution terms, and project management frameworks.

Building consent requirements for swimming pool fencing Codewords article provided by the Ministry of Business, Innovation and Employment.

Background

▶

of the enclosure

capable of holding 400 mm or more of water must pool is permanent, temporary, or inflatable.

When a building consent is required Ministry of Business, Innovation and Employment (MBIE) guidance is clear that pool barriers will generally require a building consent, reflecting their importance as a life-safety system. This applies even where the installation of the pool itself may be exempt under Schedule 1.

▶

new pool barriers enclosing a qualifying pool, for example a fence, wall or other type of barrier

▶

alterations that affect barrier performance, including height, openings or gate systems

▶

upgrades or retrofits that go beyond like-forlike replacement.

Whether a building consent is required depends on Schedule 1 exemptions. Work affecting barrier performance or compliance is unlikely to be exempt.

Limited exemptions While Schedule 1 of the Building Act provides for some exempt building work, pool barriers are generally not exempt. Even where a pool is exempt from requiring a building consent, a consent is typically still required for the barrier. This includes the installation of new barriers and the full replacement of existing ones, reflecting their critical life-safety function.

CONTINUE >>

Generally, a building consent is required for:

building elements used as barriers, where doors, windows, or walls of a dwelling form part

BA key threshold is that any residential pool have a physical barrier, regardless of whether the

CODEWORDS

Residential pool safety in New Zealand is regulated through the Building Act 2004, as amended by the Building (Pools) Amendment Act 2016, which introduced Building Code Clause F9 – Restricting access to residential pools. These provisions are designed to prevent unsupervised access by children under 5, requiring most pools to be enclosed by a compliant barrier.

12 Crucially, all work – whether consented or exempt – must still comply with the Building Code. In barrier, a building consent is likely required.

Clause F9 performance requirements

Codewords Quiz

Clause F9 requires barriers to restrict access by unsupervised young children at all times when the pool contains water. Using Acceptable Solution F9/AS1, typical design requirements include but are not limited to:

1. At what water depth does a residential pool in New Zealand require a compliant barrier? a) 200 mm b) 300 mm c) 400 mm

▶

a minimum barrier height of 1.2 metres

▶

openings that prevent passage of a 100 mm

d) 600 mm

sphere ▶

a maximum gap of 100 mm at ground level

▶

gates that are self-closing, self-latching, and open away from the pool.

A non-climbable zone (typically 1200 mm) must be maintained adjacent to the barrier, depending on the design.

2. Which of the following scenarios generally requires a building consent for pool fencing a) Replacing a broken latch with an identical one b) Cleaning and repainting an existing fence

Where a building forms part of the barrier, doors

c) Installing a new fence around a qualifying pool

and windows must also comply with F9, often

d) Tightening existing fence fixings

requiring careful design or an alternative solution. Pool fences on boundaries need special consideration, including but not limited to additional height requirements and limits on

3. Which of the following is a requirement under Building Code Clause F9 for pool barriers? a) Minimum height of 1.0 metres

climbability.

b) Gates must open toward the pool

Inspection and ongoing compliance

c) Openings must allow a 150 mm sphere

All residential pool barriers must be inspected at least every three years by the territorial authority or

d) Gates must be self-closing and selflatching

an independently qualified pool inspector.

Owners are responsible for maintaining ongoing DESIGN

EXTERNAL

compliance. Councils have enforcement PLASTERING powers, including issuing notices to fix and infringement notices where barriers do not meet requirements.

Remember SITE

BRICK &

BLOCK LAYING For LBPs, the key message is that pool fencing is

rarely exempt from building consent requirements. Given the safety implications, barriers must be

CARPENTRY

FOUNDATIONS

carefully designed, consented where required, and

ADD TO YOUR LBP ACTIVITY LOG

constructed in compliance with Clause F9. Early

This article is from Codewords Issue 131.

engagement with the local council and robust documentation will help ensure smooth consenting and safe outcomes.

This article is relevant to the ALL classes:

ROOFING

ALL

Log in to the LBP portal lbp.govt.nz (or scan the QR code) and update your Skills Maintenance activities. Answers: 1.c 2.c 3.d

CODEWORDS

practice, if work affects the performance of the

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How to win a dispute (and avoid them in the first place) Written by Ben Rickard, Building Industry Advocate and director at The Building Hub and Builtin Insurance Brokers

Disputes are an unfortunate reality in residential construction. Most builders will face one or more at some point in their career. But the difference between winning and losing often comes down to managed from day one.

This is the number one cause of disputes. If the scope is vague, incomplete, or open to interpretation, disagreements are much more likely. Clients assume things are included, while the builder assumes they’re not. That gap becomes the dispute.

It’s a bit like insurance; it’s no good taking out the

Unfortunately, when the scope is unclear, it’s much

policy after the accident. You need to have sorted it

more likely that the Disputes Tribunal referee will

out beforehand to ensure you’re covered if you get

rule in the homeowner’s favour.

into trouble. At The Building Hub, we see the same issues arise time and time again. 1. It Starts at Quote Stage Unfortunately, the industry standard approach to quoting to win the job can inherently increase the likelihood of a dispute. Particularly in the renovation market. Sending the client to a designer, then quoting off the plans, reduces your ability to control

DISPUTES

preparation, documentation, and how the job was

2. Poorly Defined Scope of Work

3. Variations Not Properly Managed Changes during a build are normal; indeed, in most renovation jobs they’re inevitable. But changes agreed without written documentation are dangerous. Verbal agreements, ‘we’ll sort it later’ conversations, or starting variation work before approval can often lead to a payment dispute later. Especially if you’re not invoicing those variations until the end of the job. 4. Payment Issues

We all know that if you’re competing on price

Late payments or unclear invoices are a major source

against the other guy, it’s tempting to leave out stuff

of disputes. When cashflow tightens because the

you know will need to get done once the job gets

job has blown out, for example through unexpected

going. Then, when it comes up later, the client will

variations, this cashflow pressure can tempt

be forced to pay up. This approach is much more

homeowners to look for ways to dispute payment.

likely to stress out your client and increase the risk of

Especially if they have maxed out their loan from the

a dispute.

bank.

CONTINUE >>

the customer’s experience.

DISPUTES

5. Quality Expectations vs Reality

4. Set expectations early

Disputes often arise where expectations aren’t

Discuss quality standards, timelines, and potential

aligned. Do they want a cheap job but expect a level

risks at the start. Educated clients are less likely to

5 finish? What the client considers a defect may

become difficult clients. Point out the important

actually fall within acceptable tolerances. Without

parts of the contract.

an agreement over what quality looks like, this mismatch can cause trouble. 6. Communication Breakdowns Many disputes aren’t about the issue itself; they’re about how it was handled. Lack of communication, delayed responses or avoidance of the problem quickly erodes trust. Unfortunately, too many builders don’t like having those challenging conversations.

How to reduce the chance of a dispute

5. Get all variations in writing

The best strategy is to prevent disputes before they

No variation should proceed without written

start.

approval. This protects both parties and removes

1. Trust your gut Sometimes there’s a nagging suspicion that

ambiguity around cost and responsibility. 6. Follow compliant payment processes

something isn’t right. But you went ahead anyway.

Replace invoices with payment claims that

And it doesn’t turn out well. Avoiding difficult clients

comply with the Construction Contracts Act. This

in the first place is a great way to minimise the risk

strengthens your legal position significantly if there

of disputes. Do some basic background checks,

is a dispute over payment.

including verifying that they can afford the work. Of course, sometimes even the nicest people at the start can become difficult when money is involved. 2. No surprises from day one

7. Consider using an electronic trust account to hold payments This is an independent service that holds the client’s money during the project. It increases trust between

Builders who control the process from end to end

the parties because the client knows the builder will

are much more likely to have a satisfied client

only get paid once they’ve done the work, and the

and substantially fewer disputes. Explain to your

builder knows the money is there and will be paid

prospective client that you can arrange concept

once the work is done. The trust account can be

drawings (for a small fee) and work with them to

topped up as the project progresses and payments

make them achievable within their budget. Explain

released at agreed milestones. If there’s a dispute

all likely costs so they can make an informed

over the work or payment, the money stays in the

decision from day one.

trust account until the dispute is resolved.

3. Start with a strong contract and scope

8. Train your customer to pay little and often

Use a fit-for-purpose contract with a detailed

Most disputes happen towards the end of the job

scope of work. Be clear about inclusions, exclusions,

when large sums of money are still owed. A more

provisional sums and responsibilities of both parties.

frequent payment schedule (e.g., fortnightly)

If it’s not written down, assume it will be disputed.

trains the customer to pay regularly and keeps the

It may feel like a stink approach, but if you assume

amounts owing more manageable. There is also less

every job will turn to custard, you can usually predict

at risk towards the end of the project if an issue does

what you’ll need to do upfront to avoid it. Make

arise.

sure you’ve communicated the importance of the contract in protecting both parties, and don’t start work until it is signed.

9. Document everything Keep records of emails, site meetings, instructions, and progress photos. Good documentation turns ‘he said, she said’ into evidence.

17 If a dispute happens – put yourself in a position to win

3. Use the right process

Even well-run projects can end in dispute. When

Tribunal, understand the process and prepare

they do, preparation can be the difference between

accordingly. Each pathway rewards organised,

success and a big hole in your cashflow.

evidence-based claims.

1. Your paperwork is your secret weapon

4. Get expert support early

Builders who succeed in disputes almost always

Engaging the right support, whether that’s contract

have strong documentation, signed contracts,

management or a dispute adviser, can dramatically

approved variations, compliant payment claims, and

improve outcomes. Many builders wait too long, by

clear communication trails.

which point their position has already weakened.

result in a legally enforceable summary judgement under the CCA.

Disputes aren’t very often down to bad luck; they’re the result of gaps in systems

2. Stay professional and structured Emotional reactions escalate disputes. Stick to the facts, refer to the contract, and communicate clearly and calmly.

In a nutshell

and processes. Builders who take contract management as seriously as construction work consistently have fewer disputes and better outcomes when issues arise.

DO YOU KNOW HOW TO DO A CONTRACT VARIATION? Sometimes when you’re doing a job as a tradie, the scope of the work can change – whether it’s related to supply chain delays, fuel costs, or something else. Learn what a variation to a contract is and what you should do to help prevent disputes between you and your client. Scan the QR code below to watch the 4-minute video.

DISPUTES

Issuing a compliant payment claim can very often

Whether it’s negotiation, mediation, or the Disputes

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TIMBER

Building the new LumberBank Auckland office: a team effort

The new LumberBank Auckland office stands as a strong example of what can be achieved through close collaboration between client, architect, and builder. A purpose-built workspace Recognised with a Silver Award at the recent Master Builders Commercial Project Awards, the LumberBank office project brought together Ron Fox of Studio Fox Architects and LumberBank General Manager Maurice O’Connell, following several years of discussion around upgrading the company’s existing premises at 322 Neilson Street. With the original building no longer practical to refurbish, the opportunity to acquire the neighbouring site at 320 Neilson Street allowed the team to start fresh and create a purpose-built workspace that better reflects the business.

Showcase the product From the outset, the brief was clear — design a building that not only meets operational requirements but also showcases LumberBank’s engineered timber capability. The result is a highly considered structure that integrates key products throughout. Nelson Pine LVL is used extensively in both floors and walls, while LumberBank’s own LumberWorx I-Beams span the roof structure, enabling longer, more efficient spans. Externally, the newly introduced LumberTherm PureOak cladding adds both durability and a refined finish.

Magna on display A standout feature of the build is the use of Magna, a Kwila hardwood glulam, which forms both the elevated foundation system and key architectural elements. This not only delivers structural performance for the site conditions Internally, the use of exotic timber flooring further enhances the workspace, reinforcing the natural material palette and creating a warm, functional environment.

CONTINUE >>

but also provides a distinctive visual statement.

20 Once the Magna foundation system was installed, the completed sections were transported to site over three days and craned into position. The success of

TIMBER

this phase highlighted the importance of detailed planning and coordination across all parties.

90% was built off-site

Award-winning

Leisurecom, the project’s builder and a specialist in

The finished LumberBank office is more than just

prefabrication, played a critical role in delivering the

a workplace — it is a recognised, award-winning

build efficiently. The structure was manufactured in

project and a working showcase of engineered

four sections at their Cambridge facility, allowing for

timber in action. By integrating its own products

a high level of quality control and improved safety

throughout the design, LumberBank has created

outcomes. With approximately 90 percent of the

a space that not only supports its operations but

building completed off-site, the process significantly

also demonstrates the performance, versatility, and

reduced on-site construction time and waste.

value of timber solutions in modern construction.

Up until nearly five years ago, Andrew Duckett was a hands-on builder with vast experience. Started as a labourer, got his trade qualification and then a building licence, and graduated to running a business with multiple projects on the go. Then he jumped the fence. “The industry often talks about the ‘us and them’ divide between builders and councils. The truth is, the best outcomes happen when that divide disappears. When regulators have trade experience, conversations improve. Expectations are clearer. Solutions are more realistic.

Andrew Duckett is the Principal Advisor Building at Selwyn District Council..

“There is also a sense of ‘giving back’ to the industry and your community. During emergency responses, natural hazard events, and rapid building assessments, councils rely heavily on staff with real construction experience who can make sound, calm decisions under pressure.”

Huge and growing demand “After a lifetime on the tools, I never expected that I’d swap the site shed for a council office and discover that some of the most meaningful work of my career would happen on the other side of the fence. “I started out like many in the trade - early mornings, muddy boots, carpentry apprenticeship, and then spent decades on residential and commercial projects as a sole contractor, foreman or site supervisor. “There’s a perception in the industry that moving into a regulatory authority role means ‘stepping away’ from the trade. But that’s not true at all. It’s the opposite. “Local government building control needs people who understand how buildings actually go together, know when drawings don’t match reality, and spot a problem and how it can be solved practically. That knowledge doesn’t come from textbooks. It comes from years on site.”

Builders’ skills highly valued “Builders speak a language of sequencing, tolerances, weather windows, and risk. Being able to translate legislation into practical, buildable outcomes is a skill experienced kiwi builders have in spades.

Scroll through job sites specialising in building and construction, and you’ll see quite a few vacancies for building control officers, such as inspector-type roles with councils and private companies. The shortage is chronic in some areas, creating inspection delays and bottlenecks. Building inspectors are listed on the Skilled Occupation List and the Construction and Infrastructure skill shortage list, which means they are in very high demand. Building inspectors can earn between $85,000 and $125,000 a year. Experienced, senior-level inspectors in high-demand areas like Auckland often earn much more than that. Licensed building practitioners are uniquely qualified to transition to building inspection roles and are in high demand. Some councils provide training incentives and other support to help the transition, recognising the value of hands-on experience. “Building is physically demanding. If you’re at the stage of your life when you’ve had enough of being on the tools, but still love being involved in the building industry, it’s an incredibly rewarding way to give back the knowledge you’ve spent decades acquiring.”

COUNCILS

Confessions of a builder who jumped the fence to become a building inspector

Sudden fuel price surges can’t be passed on. So what do you do? Fuel prices are through the roof, and we’re all hanging out for a permanent resolution to the situation in the Middle East and for prices at the pump to plummet. But even when the Strait of Hormuz is fully open, it’s going to take at least 6 months before fuel supplies return to normal. So what should you do?

VEHICLES

In the short term, there are some simple actions you can take to get more k’s out of a tank. But down the track, you should seriously consider switching to a hybrid or fully electric vehicle.

Quick fixes now ▶

Servicing. Any mechanic/technician will tell you the simplest way to improve fuel economy is regular servicing. Modern engines rely on sensors, turbochargers and fuel systems working efficiently. A dirty air filter, a clogged fuel filter, or an overdue oil change can accelerate fuel consumption.

▶

Underinflated tyres make the engine work harder, burning more fuel. Check tyre pressure every couple of weeks. If you’re regularly carrying around heavy work gear or materials you don’t need, get it off the truck.

▶

Check wheel alignment and tyre choice. Mudterrain tyres can reduce economy compared with standard highway tyres.

▶

Ditch poor driving habits. Hard acceleration burns fuel rapidly. Smooth throttle inputs and gradual acceleration will improve economy big time. Plan trips to avoid peak traffic.

▶

The sweet spot. Did you know the sweet spot for fuel economy for most vehicles is around 8090km/h? For example, driving at 90km/h instead of 100km/h improves economy by 5 to 15%, potentially saving you hundreds of dollars a year.

▶

Excessive idling is another hidden cost. Modern engines use less fuel restarting than idling for long periods.

▶

Tweak your tuning. A tuning system known as ECU remapping can improve fuel economy by between 5 to 15% for diesel engines and from 3 to 8% for petrol engines. It’s a specialist job that involves reprogramming parts of the fuel management system to deliver more usable torque at lower revs.

Do you need a different work ute? From fully electric utes to battery-powered vans and multi-purpose SUVs, the options are vast for builders looking to future-proof their business against the ever-increasing cost of fuel. The best vehicle for your needs depends on whether you’re working in a rural location doing big k’s on rough roads, or in a city environment with shorter trips or regular motorway travel. How much weight are you carrying? What are you towing? Extra weight on an EV or hybrid will reduce range. Replacing your current ute with another one, hybrid or EV, might seem obvious at first. But maybe something else might work. A van? Maybe even an SUV? A custom trailer for your tools with solar panels and a battery bank? Can you charge up on the building site with a temporary power board? The cheapest litre of fuel is the one you never burn. Whether it’s changing driving habits, improving vehicle maintenance or planning the move to a hybrid or electric work vehicle, builders who act now will be in a far stronger position when the next fuelprice shock arrives.

23 Electric and hybrid trade vehicles available now or coming soon

LDV eT60

BYD Shark 6

combining a 1.5-litre turbo petrol engine with dual electric motors producing 321kW and 650Nm. Up to 100km of electriconly driving and a combined range exceeding 800km. 2,500kg towing capacity, 3,500kg for the Performance variant. GWM Cannon Alpha PHEV Plug-in hybrid dual-cab ute powered by a 2.0-litre turbo petrol engine and electric motor system producing 300kW and 750Nm. Up to 115km electric range and more than 1,000km combined range. 3,500kg towing capacity. Ford Ranger PHEV Plug-in hybrid dual-cab ute combining a 2.3-litre EcoBoost petrol engine with an electric motor producing 207kW and 697Nm. Electric range of up to 49km and combined range exceeding 700km. 3,500kg towing capacity. Geely Riddara RD6 Pro Fully electric dual-cab ute powered by dual electric motors producing 315kW and 595Nm. Driving range of up to 455km. Towing capacity of approximately 3,000kg. Toyota Hilux with Mild Hybrid Available as a mild-hybrid diesel dual-cab ute powered by a 2.8-litre turbo diesel engine with a 48-volt hybrid system producing 150kW and 500Nm. Towing capacity 3,500kg. Combined range 1000km+. From approx. $65k. All electric version features dual electric motors producing 144kW and 468Nm. Towing capacity 2000kg. Range approx. 300km+. JAC T9 PHEV Plug-in hybrid dual-cab ute expected to combine a turbocharged petrol engine with electric motors producing around 280kW and 670Nm. Electric range expected around 100km with combined range exceeding 1,000km. 3,500kg towing capacity.

motor producing 310Nm. Driving range of approximately 330km. Towing capacity limited to 1,000kg. Ford E-Transit Fully electric large commercial van producing up to 198kW and 430Nm. Driving range of up to 317km. Towing capacity up to 750kg and payload up to 1,750kg. LDV eDeliver 9 Fully electric large commercial van producing 150kW and 310Nm. Driving range of up to 296km. Towing capacity up to 1,500kg depending on specification. Kia PV5 Cargo Fully electric commercial van powered by a 120kW electric motor producing 250Nm. Driving range of up to 416km. Towing capacity of 750kg and payload up to 690kg. Expected availability late 2026. Mitsubishi Triton PHEV A plug-in version of the nextgeneration Triton, sharing technology with the Outlander PHEV, is expected to be announced soon. Mitsubishi is also developing a fully electric ute. Expected availability 2027. Nissan Frontier PHEV A Chinese-made 4wd ute developed jointly by Nissan and Dongfeng, featuring a 1.5-litre turbo 4-cylinder petrol engine developing 300kW and 800Nm with an estimated 135km of electric driving range. Expected availability 2027. Chery KP31 PHEV 2.5 litre turbo diesel-powered plug-in hybrid duel cab ute with an expected payload of 1000kg and towing capacity of 3500kg. Expected availability first quarter of 2027.

VEHICLES

Plug-in hybrid dual-cab ute

Fully electric dual-cab ute

Consistency, discipline and a commitment to continual improvement have seen Timmo’s ITM take out the 2026 ITM Operational Excellence Award. At the recent ITM Awards, Timmo’s ITM was recognised as the top-performing store in the country, earning the coveted Operational Excellence Award after delivering the strongest overall performance across the ITM network.

Consistent performance Unlike many awards that focus on a single achievement, Operational Excellence recognises stores that perform consistently across every aspect of their business. The award measures a wide range of key performance indicators. The result highlights what many builders already know. The strongest merchant relationships are built on businesses that are well run, financially disciplined and focused on delivering value every day. “Operational Excellence isn’t about having one exceptional month or leading a single category,” said ITM GM Category and Performance Thom Sullivan during the awards presentation. “It’s about consistently delivering across the entire operation. Buying well, selling well, managing costs effectively and ultimately turning all of that activity into strong business performance.”

The competition was tough This year’s finalists showcased the strength and quality of businesses across the ITM network, with Far North ITM, Waiuku ITM, Acorn ITM, Tokoroa ITM and Timmo’s ITM all recognised for outstanding allround performance. To finish among the top five stores nationally requires excellence across a broad range of disciplines and reflects the dedication of store teams, managers and owners working together to support their local building communities.

Clayton and Nicky Timmo are presented the ITM Operational Excellence award by Thom Sullivan (right).

margins and maintaining tight control of expenses. Quarter by quarter, the business built momentum, ultimately finishing the year in the number one position nationally. Their success also reflects the qualities that matter most to builders: reliability, consistency and a commitment to getting better every day. Adding further weight to the achievement, ITM introduced a new suite of performance measures during FY26. While these measures were not included in the FY26 award scoring, Timmo’s ITM would also have ranked first under the new framework.

Focusing on what matters As the building industry continues to navigate changing market conditions, the Operational Excellence Award highlights the important role that strong local merchants play in supporting builders and their communities.

For Timmo’s ITM, the award was the culmination of a year defined by resilience and steady improvement.

By focusing on the fundamentals, serving customers well and continuously improving their business, Timmo’s ITM has set a benchmark for the entire network and demonstrated what operational excellence looks like in action.

After a slower start to the financial year, the team focused on driving sales recovery, improving

Congratulations to Timmo’s ITM, the 2026 ITM Operational Excellence Award winner.

ITM AWARDS

Timmo’s ITM sets the standard for operational excellence

Chris Booth, GM Sales and Marketing at ITM, on right, presents the 2026 ITM Community Sponsorship Award to Andy and Madison Moa

Far North ITM recognised for community commitment Community isn’t something Far North ITM supports from the sidelines - it’s part of who they are.

Congratulations to Far North ITM, winner of the 2026 ITM Community Sponsorship Award!

ITM AWARDS

Far North ITM has proudly supported community initiatives for many years through ongoing sponsorships, volunteering, donations, and handson involvement with local clubs, schools, sporting groups, charities, and community events. Supporting their community has always been embedded in Far North ITM’s culture - not just through sponsorship, but through genuine relationships, volunteering, and showing up when their community needs it the most.

Making Christmas special for all

They also provided a lavish Christmas Day lunch to more than 100 people at the Mangonui restaurant, Jesse’s On The Waterfront.

Fixing the flood damage When flooding later caused extensive damage to the home of the Kaitaia Whānau in Need founder, Deirdre, Far North ITM was there again - helping replace damaged wallboards, insulation, skirtings and a door, along with essential kitchen appliances. As Andy and Madi put it “Community for us is Kotahitanga. Unity. One Family. And it really is about locals supporting locals.”

Other outstanding finalists We also congratulate our other outstanding finalists in the 2026 ITM Community Sponsorship Award, Dargaville ITM and Weck’s ITM. Dargaville ITM was recognised for its long-standing support of local clubs, charities and young people, including helping a local surf lifesaving club rebuild, equip its teams and grow the next generation of community leaders.

Madison Moa and Jimmy Thomas from Far North ITM with the presents wrapped and ready to be distributed.

Through their support of Kaitaia Whānau in Need, and the Kaitaia Shoebox Christmas, the team at Far North ITM personally shopped for gifts, wrapped presents, and helped coordinate delivery to ensure some of the most vulnerable families in the Far North and surrounding areas received gifts in time for Christmas.

Wecks ITM was recognised for its deep connection with local rugby and community projects - a relationship built over more than 20 years and extending well beyond financial sponsorship.

Building relationships in the communities At ITM, ‘we’re local’ isn’t just one of our values - it’s a commitment. Our stores don’t simply operate in their communities; they know the people, build lasting relationships and step up with practical support when it counts.

We’re proud of our people - and this year’s ITM Young Achiever nominees give us plenty to be proud of. We also congratulate our two other impressive young achievers, Madison from Far North ITM and Brandon from Weck’s ITM.

Madison from Far North ITM

Sara Johnson, ITM’s CEO, on left, presents the 2026 ITM Young Achievers Award to Georgia Woolston.

Congratulations to Georgia from Southbuild ITM, winner of the 2026 ITM Young Achiever Award! Georgia is someone who simply gets stuck in. One minute she’s serving customers, ordering stock and supporting the team; the next she’s driving the forklift or tractor.

Her impact goes well beyond the day-to-day. Georgia has introduced a digital stocktake, cleared out dead stock and replaced it with high movers, improved processes to reduce stock discrepancies, and played a key role in decisions that helped Southbuild ITM grow. Georgia’s impressive attention to detail, product knowledge, and practical decision-making help ensure builders can rely on Southbuild ITM to have the right products available and keep projects moving. She’s already looking ahead too - taking on bigger projects, spending more time on building sites and, one day, hopefully owning an ITM store of her own.

Madison has contributed across almost every part of Far North ITM, from supporting account managers and procurement to marketing and running successful Toolbox Top-Up events across both branches. Her passion, willingness to give anything a go, and commitment to helping her team grow shine through in everything she does.

Brandon from Weck’s ITM

Brandon has used his systems knowledge and forward thinking to transform everyday processes at Weck’s ITM. His innovations include barcodeenabled stocktake sheets, a frame and truss pricing module and a quote converter that can turn a 25 to 30-minute job into one completed in around 30 seconds. At ITM, being proud of our people means recognising passion, creating opportunities to grow and backing those who want to build their future with us. Georgia, Madison and Brandon are three exceptional people making a real impact today - and the great news is, they’re only getting started!

ITM AWARDS

ITM’s young achievers

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Part 4A breaches Understanding your obligations under Part 4A of the Building Act 2004 – consumer rights and remedies in relation to residential building work. Codewords article provided by the Ministry of Business, Innovation and Employment.

1. Disclosure information

Undertaking residential building work in New

The disclosure statement gives homeowners critical

Zealand carries important legal responsibilities,

information about the contractor before entering

particularly where the contract value is $30,000 or

into a contract. Its purpose is to enable clients to

more (including GST). This threshold, referred to in

make informed decisions. Required information

the Building Act 2004 as the prescribed minimum

includes:

price, triggers mandatory requirements under:

▶

contractor’s business details

▶

Part 4A of the Building Act 2004

▶

the Building (Residential Consumer Rights and

▶

key contact person responsible for the work

▶

insurance coverage, such as:

Remedies) Regulations 2014.

• contract works insurance

These requirements are designed to protect

• public liability

both homeowners and contractors by ensuring

• professional indemnity

transparency, accountability, and fair dealing

• plant and vehicle insurance

throughout the building process. Compliance with Part 4A of the Building Act

▶

2004 and associated regulations is a fundamental

Important note: the disclosure form must follow

responsibility for anyone undertaking residential building work in New Zealand. By providing the required documentation and adhering to ethical standards, contractors not only meet their legal obligations but also contribute to a more transparent, fair, and professional construction industry.

Key documents required When carrying out residential building work, at or

details of any guarantees or warranties.

the exact format prescribed in Schedule 1 of the Regulations. Contractors cannot alter or customise the document. 2. Prescribed checklist The prescribed checklist (Schedule 2 of the Regulations) is a standardised document intended to educate homeowners about their rights and responsibilities. It covers:

must provide:

▶

the nature of the building work

Disclosure information

▶

project management and structure

Prescribed checklist

▶

selecting competent contractors

Residential building contract

▶

pricing and payment structures

Completion documentation

▶

contract terms

▶

communication expectations

▶

dispute resolution processes.

must still be provided if requested by the client— and it is considered best practice to provide them regardless of project size.

CONTINUE >>

above the prescribed minimum price, contractors

Even for projects under $30,000, these documents

CODEWORDS

Background

CODEWORDS

Key requirements are:

These provisions collectively strengthen consumer

▶

it must be provided with the disclosure statement

protection in the residential construction sector.

▶

it must not be modified, branded, or altered in any way.

The checklist ensures that homeowners enter into contracts with a clear understanding of what to expect. 3. Residential building contract A written contract is mandatory for projects valued

Code of Ethics for Licensed Building Practitioners (LBPs) The Code of Ethics, introduced in 2021 and fully enforced from 25 October 2022, reinforces compliance obligations. Clause 10: Compliance with the Law Licensed Building Practitioners must comply with:

at $30,000 or more.

▶

the Building Act 2004

Minimum written contract requirements are:

▶

relevant regulations, including the Consumer Rights and Remedies Regulations.

▶

names and contact details of all parties

▶

contract date

Failure to comply can result in disciplinary action.

▶

description of the work and site address

▶

expected start and completion dates

Real-world consequences

▶

contract price or pricing method (for example, fixed price or hourly rate)

▶

payment schedule and invoicing details

▶

procedures for variations

▶

how delays will be managed

▶

processes for addressing defects

▶

failed to provide disclosure information

▶

dispute resolution mechanisms

▶

did not supply the checklist

▶

confirmation that disclosure and checklist

▶

did not have a compliant contract.

documents were provided. Failing to include these elements can leave both parties exposed to legal and financial risks. 4. Completion documentation Upon completion of the building work, contractors must provide: ▶

maintenance information

▶

details of warranties and guarantees

▶

information on any ongoing insurance

This ensures the homeowner can properly maintain the building and understand their long-term rights.

Legal framework and consumer protection Part 4A of the Building Act operates alongside several important laws, including the: ▶

Fair Trading Act 1986

▶

Consumer Guarantees Act 1993.

It also incorporates: ▶

implied warranties that automatically apply to residential building work

A recent Board decision resulted in: ▶

a $1,500 fine

▶

additional $1,500 in costs.

This penalty was imposed because the contractor:

Why these requirements matter These legal obligations are not just administrative tasks—they are essential safeguards that: ▶

promote transparency and trust

▶

reduce disputes

▶

clarify expectations

▶

protect both contractors and clients.

Contractors who consistently follow these DESIGN

EXTERNAL

PLASTERING requirements demonstrate professionalism and

reduce their exposure to legal risks.

Best practice recommendation

Even when not legally required (i.e., projects under SITE

$30,000), contractors should: ▶

provide disclosure information

▶

include the prescribed checklist

▶

use written contracts.

Taking these

BRICK & BLOCK LAYING

CARPENTRY

FOUNDATIONS

steps enhances credibility while

▶

remedies available if those warranties are breached

helping to build

▶

processes for addressing building defects.

relationships.

stronger client

This article is relevant to the ALL classes:

ROOFING

ALL

1. What is the prescribed minimum price that triggers mandatory requirements under Part 4A of the Building Act 2004?

3. Which of the following is NOT a required element of a residential building contract? a) Description of the work and site address

a) Description of the work and site address

b) Contractor’s personal hobbies

c) Payment schedule and invoicing details

d) Procedures for managing delays

2. Which of the following documents must not be altered or customised by contractors? a) Residential building contract b) Prescribed checklist and disclosure information

ADD TO YOUR LBP ACTIVITY LOG This article is from Codewords Issue 131.

c) Completion documentation Log in to the LBP portal lbp.govt.nz (or scan the QR code) and update your Skills Maintenance activities.

d) Payment schedule

Answers: 1.c 2.b 3.b

With 94 stores nationwide, we've got you covered NORTHLAND

■ Bay of Islands ITM Kaikohe 09 407 7600 ■ Bay of Islands ITM Paihia 09 402 7703 ■ Bay of Islands ITM Waipapa 09 407 8002 ■ Dargaville ITM 09 439 8730 ■ Far North ITM Kaitaia 09 408 3927 ■ Far North ITM Mangonui 09 406 0048 ■ Mangawhai ITM 09 431 4963 ■ Toots ITM Ngunguru 09 434 3171 ■ Waipu ITM 09 432 0203 ■ Whangarei ITM 09 437 9420

AUCKLAND

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WAIKATO/BAY OF PLENTY

■ Acorn ITM Hamilton 07 856 6789 ■ Cambridge ITM 07 827 0953 ■ Coromandel ITM 07 866 8848 ■ Dayle ITM Kopu 07 868 9829 ■ KKBS ITM Katikati 07 549 0689 ■ Matamata Post & Rails ITM 07 888 8189 ■ Mount ITM Mt Maunganui 07 575 3126 ■ Omokoroa ITM 07 552 5770 ■ Opotiki ITM 07 315 5984 ■ Otorohanga ITM 07 873 4841 ■ Pauanui ITM 07 864 8579 ■ Rotorua ITM 07 347 9423 ■ Taupo ITM 07 378 9899 ■ Tauranga ITM 07 541 1232 ■ Te Puke ITM 07 573 9993 ■ Thomsons ITM Hamilton 07 849 3674 ■ Thomsons ITM Whatawhata 07 829 8518 ■ Timmo’s ITM Te Awamutu 07 871 7545 ■ Tokoroa ITM 07 886 6611 ■ Turangi ITM 07 386 5736 ■ Whakatane ITM 07 307 0031

HAWKES BAY

■ Napier ITM 06 842 0531

MANAWATU/TARANAKI

■ Central ITM Carterton 06 929 7598 ■ Central ITM Feilding 06 323 3400 ■ Central ITM Marton 06 327 5458 ■ Crighton ITM Levin 06 368 4057 ■ Hometown ITM Foxton 06 363 8049 ■ Manawatu ITM 06 356 9490 ■ New Plymouth ITM 06 758 8939 ■ North Taranaki ITM Inglewood 06 756 7535 ■ North Taranaki ITM Waitara 06 754 8822 ■ North Taranaki ITM Waiwhakaiho 06 759 7435 ■ Stratford ITM 06 765 7800

TASMAN/NELSON/MARLBOROUGH ■ Blenheim ITM 03 578 3049 ■ Havelock ITM 03 574 1018 ■ Motueka ITM 03 528 7254 ■ Nelson ITM 03 548 5487 ■ Picton ITM 03 573 6888 ■ Takaka ITM 03 525 0005

CANTERBURY/WEST COAST ■ Ashburton ITM 03 307 0412 ■ Basher’s ITM Amberley 03 314 8311 ■ Darfield ITM 03 318 7474 ■ Geraldine ITM 03 693 9397 ■ Greymouth ITM 03 768 0441 ■ Hamptons ITM Waltham 03 374 3333 ■ Hillside ITM Hornby 03 349 9739 ■ Kaiapoi ITM 03 327 8829 ■ Kaikoura ITM 03 319 5447 ■ McMullan ITM Hokitika 03 755 8519 ■ McVicar ITM Harewood 0800 191 674 ■ ProBuild ITM Rolleston 0800 445 520 ■ Rangiora ITM 03 313 4862 ■ Timaru ITM 03 688 8074

OTAGO/SOUTHLAND

■ Dunedin ITM 03 262 1008 ■ E H Ball ITM Invercargill 03 218 3787 ■ Fraser Hardware ITM Balclutha 03 418 0170 ■ Gore ITM 03 208 0649 ■ Mosgiel ITM 03 489 8885 ■ Southbuild ITM Winton 03 236 6055 ■ Southern Lakes ITM Alexandra 03 427 2221 ■ Southern Lakes ITM Cromwell 03 445 0081 ■ Southern Lakes ITM Queenstown 03 451 1567 ■ Southern Lakes ITM Wanaka 03 443 2545

FOR YOUR NEAREST ITM STORE PHONE 0800 FOR ITM OR VISIT ITM.CO.NZ PRODUCTS ON PROMOTION: All prices exclude GST. Promotions are valid September 1st - September 30th 2026, unless specified otherwise. Some products may only be available in some ITM stores, but as part of our rain check policy, they can be ordered in at the advertised price. Contact your local ITM store to confirm availability.

CODEWORDS

Codewords Quiz