24 January 2024 ITI and James Hardie Dear Valued Customer Welcome to 2024, I hope that each of you has had a wonderful Christmas and New Year and that you are refreshed and ready for the year ahead. With the new year comes our first exciting announcement. It is with great pleasure and excitement that I write to inform you that ITI has been appointed as the National Distributor of James Hardie products. At ITI, we pride ourselves on bringing our customers the broadest product range with the biggest brands at the highest quality. The James Hardie range of products continues this tradition, a brand that is highly recognised and a suite of products that meet the highest of quality standards. ITI has built its reputation upon the strong foundations of exceptional service standards, strong relationships, innovative solutions, and unrivalled product quality. We believe that these values align perfectly with those of James Hardie, making this partnership a flawless fit. This strategic collaboration will ensure that the James Hardie suite of products will be available to all our customers across the country. We are confident that this will result in positive change for our customers with a more customisable service standard on this range of products. We are currently in the process of stocking our national distribution centres and believe that this process will be complete mid to late February allowing us to go to market March 1. We will be offering both pack and piece service and will stock an expansive range including all the joiners. We will be providing our customers with updated price books before March 1 so that you will have both pricing and the product range to be held. We would like to express our gratitude for your continued support and loyalty. Your satisfaction is our ultimate goal, and we believe this partnership will further enhance our ability to serve you better. If you feel like you need a better understanding of this exciting news, please feel free to reach out to any of the ITI team, including myself and we will be more than happy to answer any questions. Thank you for choosing ITI as your preferred supplier and happy new year.
Yours sincerely
Germano Tomassetti
CEO ITI Group of Companies