ISN Europe - Workshop Solutions

Workshop Solutions An introduction to ISN Europe

EUROPE Workshop Equipment & Services 4 MOT BAYS 4 LIFTS 4 TYRE CHANGERS 4 WHEEL BALANCERS 4 WHEEL ALIGNMENT 4 FULL RANGE OF TOOLS 4 DESIGN AND BUILD

INTRODUCTION

EUROPE ISN Europe is a leading supplier of automotive tools, equipment and services to the UK tyre and automotive aftermarket. We’re the European arm of Integrated Supply Network, North America’s largest independent tool and equipment distribution business and we operate through a number of trading brands in the UK, some of which will be very familiar.

We provide a complete ‘one stop shop’ for garages across the UK. Everything from the design and installation of a brand new workshop, through the supply, installation and maintenance of a wide range of garage equipment to the speedy supply of a basic tool for a technician.

This booklet is designed to give you an overview of the products and services available through ISN Europe, in order to stimulate discussion on how we can develop our relationship to provide LKQ Euro Car Parts with a bespoke workshop equipment product and service solution that will develop and support profitable sales for both organisations.

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For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

ISN Garage Assist provides industry-leading workshop equipment services, including workshop design, management of architects, planners and contractors; recommending, supplying and installing equipment. Additional services include planned preventative maintenance, equipment breakdown services and scheduled maintenance and calibration on MOT equipment, to ensure it remains DVSA compliant.

. com BuildMyBay.com A new addition to the ISN Europe family, buildmybay.com adds to the services available through ISN Garage Assist, providing general building services, groundworks, MOT bays and lift recesses, electrics and flooring.

ToolTruck ToolTruck sells its products through a unique club of independent mobile resellers visiting garages and workshops up and down the UK. Each ToolTruck is owned and operated by the driver; it’s their business and customers enjoy personal attention together with access to a broad range of high quality brands at great prices, delivered directly to their place of work.

Hofmann Megaplan

Cascos

Balco

Probably the largest equipment provider in its sector, Hofmann Megaplan is focused on supplying premium product. You’ll find Hofmann Megaplan equipment in tyre shops, body shops, garages, MOT stations and OEM facilities such as tyre and car manufacturing plants.

Cascos is one of the longest-serving lift manufacturers to the automotive industry in the world. Nowhere else in Europe will you find a lift factory that puts so much focus on quality ahead of a focus on price.

One of the most popular and respected brands in Garage Equipment during the 90’s and 2000’s, Balco has been reignited to fulfil a sector of the market demanding premium Italian quality, at a great price point.

For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

EUROPE

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INTRODUCTION

What makes us different?

EUROPE

n WE OWN MANY OF THE BRANDS WE SELL

Hofmann Megaplan, Luxus and Atlas Equipment are just three of the big name equipment brands we own. That means we care about the quality of our products and the service we provide because it has a direct effect on our reputation in the marketplace.

n OUR BRANDS, OUR SPECIFICATION

Our equipment is supplied by ‘ISN Partner Manufacturers’ located around the world; we specify the design and product capability, then continuously monitor quality.

n SOME OF THE STRONGEST WARRANTIES ON THE MARKET

Because we control the quality of our products, we can be confident they are built to last.

n WE ARE PROUD TO BE THE AUTHORISED UK DISTRIBUTOR FOR CASCOS VEHICLE LIFTS

Cascos is a name that has been trusted since 1965, they’re arguably the best quality lifts on the market. They’re not cheap, but they are great value.

n WE’RE NOT JUST LIMITED TO THE BRANDS WE OWN

Through supplier agreements with other manufacturers we are able to supply many key global equipment brands to our customers.

n MULTI-BRAND SERVICE CAPABILITY

Our engineers have hundreds of years combined experience and, having come from various backgrounds they have the ability to install, maintain and service just about any garage equipment brand you can name.

n QUICK RESPONSE

Our engineers are strategically located around the UK and holds a stock of the most commonly required parts in their vans, so when things go wrong we can usually solve your problem quickly. Our National Distribution Centre hold a comprehensive stock of other replacement parts for overnight supply if necessary.

n BUILDMYBAY.COM

We now offer a full design and build service through our specialist BuildMyBay team, with specific automotive workshop experience, providing general building services, groundworks, MOT bays and lift recesses, electrics and flooring but with the added benefit of in-house control.

n MOT BAY MANAGEMENT

Our MOT bay management service provides full management and maintenance of MOT equipment.

We install, service, maintain and calibrate all key MOT equipment, ensuring DVSA compliance.

ISN Europe Commitment n Service level agreement (we will agree SLAs against agreed KPIs) n Dedicated Key Account Manager support n Dedicated Service Support Team n Repair (parts held in stock centrally and on engineers’ vans) n Equipment supply (we will hold a dedicated stock, at zero cost toECP, to meet future demand) n Workshop Solutions will be given access to the Protean management system to allow full visibility

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For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

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Advanced Driver-Assistance Systems or ADAS has been developed to improve safety and the overall driving experience

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These systems use a combination of cameras and sensors that are often built into car windscreens and body panels.

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HOWEVER, when routine works are carried out – like changing a steering or suspension component, a windscreen replacement, or wheel alignment, these sensors and cameras can become mis-aligned, essentially meaning your car might not be looking straight!

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Ask one of our technicians to explain why ADAS calibrations are so important...

Our team is trained to the highest standards and uses the latest in digital ADAS technology from Hofmann Megaplan to complete these calibrations and keep you safe on the road?

Value Added Support

Design & Installation

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For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

EUROPE

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QUALITY EQUIPMENT AND SUPERB SERVICE UNDER ONE ROOF Visit www.garage-assist.com

WORKSHOP DESIGN & BUILD Whether you’re extending, refurbishing or relocating your workshop, our design and build service provides all the support you need, from planning the perfect layout to delivering your dream. Our in-house building and electrical division removes the hassle of dealing with contractors, enhancing our friendly and professional service.

CALIBRATION SERVICES Our service engineers can calibrate most leading hand tool brands. All our calibration service history is fully traceable, ensuring you’re always up to date and your workshop adheres to DVSA standards.

TOOLS ToolTruck is the UK’s biggest independent tools supplier bringing together one of the largest selections of big-brand professional quality tools for professional technicians n Over 4,000 products in stock and available to order n Quality products from the market leading brands, all at great prices n Dealers operating throughout the UK n In house warranty department – lifetime warranty on tools

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SPECIALIST GARAGE EQUIPMENT INSTALLATION Garage equipment installation is our ‘bread and butter’.

We’ll manage the installation timeline from start to completion.

For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

INSTALLATION & TRAINING When we install a piece of equipment on your premises we won’t walk away leaving you struggling to make it work, we’ll give you the training you need to use it, giving you the confidence to operate it correctly and efficiently from day one.

GARAGE EQUIPMENT SERVICING & MAINTENANCE We service and maintain: n n n n n n n n

MOT / ATL test equipment Lifts Compressors Lubrication equipment Tyre fitting and balancing machines Wheel alignment equipment Exhaust extraction Jacking beams

MOT BAY MANAGEMENT We make the management and maintenance of your MOT equipment simple. We install, service, maintain and calibrate all of the following MOT equipment: n n n n n

Vehicle lifts Brake Testers Headlight / Beam Testers Emission Gas Analysers Diesel Smoke Meters

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Decelerometers Vehicle Lifts Play Detectors Jacking Beams

EMERGENCY BREAKDOWN SERVICE YOU CAN TRUST We’ll do our best to fix your breakdown as quickly as possible. We use a unique tracking system to log and manage every job to completion. We ask questions to identify the technical issues involved so our engineer has all the information before arriving on site.

For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

EUROPE

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CATEGORY PROPOSAL

Tyre and Wheel Equipment Four levels of equipment, to ensure that ALL sectors of the market are met within reason, and to avoid having to discount to compete, or apologise for lack of product availability in a particular sector:

Price Jammer/ Basic The aim of this level of package is to have at least some form of combatting the online sellers, or ‘bucket shops’ for garage equipment.

The total extent of service and provision can be determined (i.e. ship only? Collected price? Basic install or offer installation as an option?), and we will never compete with the bottom feeders, however it gives us an opportunity to offer something very close price-wise, but from a reputable company and with a product that we know we can trust not to embarrass us.

TOTALLY EXCLUSIVE BRAND AND MODELS TO ECP

Reputable Entry Level to Mid Range An opportunity to build your own brand, without having to become an importer and all the woes that come with it, with a product that is priced for entry level, but still capable for expanded volume as the customers business grows.

A fully installed and comprehensive service level is included, and exact colour, model(s) and extent of features can be determined.

TOTALLY EXCLUSIVE MODELS SUPPLIED IN ECP OWN BRANDING

Mid-to-High Range / Mainstream A mid-to-high level of product designed to compete at the mainstream, recognised brands arena, such as Tecalemit/Sicam, Mondolfo Ferro etc. Extended warranty and premium give credibility to the brand and build quality, and ISN will tandemly promote (without selling) to develop the brand recognition and desirability through dedicated website and marketing. A very exciting opportunity to re-ignite a retired Snapon brand.

TOTALLY EXCLUSIVE BRAND AND MODELS TO ECP

Premium

Unashamedly premium pricing and industry-leading warranty and specification support the ‘market leading’ brand status which needs no real introduction or explanation.

EXCLUSIVE MODELS FOR ECP NOT AVAILABLE THROUGH ANY OTHER CHANNEL, INCLUDING DIRECTLY

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For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

CATEGORY PROPOSAL

Vehicle Lifts Through the supply of different lift models ISN Europe can cover at least 95% of the demand for lifts from LKQ Euro Car Parts customers. ISN Europe products will be allocated into 4 levels of equipment, that would allow Workshop Solutions to cover ALL sectors of the market.

Price Jammer/ Basic The aim of this level is to have at least some form of combatting the online sellers, or ‘bucket shops’ for garage equipment. The total extent of service and provision can be determined (i.e. ship only? Collected price? Basic install or offer installation as an option?), and we will never compete with the bottom feeders. However it gives us an opportunity to offer something very close price-wise, but from a reputable company and with a product that we know we can trust not to embarrass us.

TOTALLY EXCLUSIVE BRAND AND MODELS TO ECP

Reputable Entry Level to Mid Range An opportunity to build your own brand, without having to become an importer and all the woes that come with it, with a product that is priced for entry level, but still capable for expanded volume as the customers business grows. A fully installed and comprehensive service level is included, and exact colour, model(s) and extent of features can be determined. It is possible that certain Hofmann Megaplan equipment could be rebadged within this segment.

TOTALLY EXCLUSIVE MODELS SUPPLIED IN ECP OWN BRANDING

Mid-to-High Range / Mainstream A great quality ‘no-frills’ lift. ‘European’ style, electromechanical or ‘screw’ design. Cascos lifts have been manufactured in Spain since 1965 and they’re ‘bomb-proof’ – it is not uncommon to find a Cascos lift which has been in service for 30 to 40 years!

Premium

LUXUS

TM

An industry-leading warranty and specification support the Hofmann Megaplan L U X U S S E R I E N M Ä S S I G Luxus brand. A high quality product designed to compete at the top of the market for ‘US Style’ electro-hydraulic lifts, against recognised brands such as Rotary/RAV. Extended warranty and premium features give credibility to the brand and build quality, and ISN will tandemly promote (without selling) to develop the brand recognition and desirability through a dedicated website and marketing.

POSSIBILITY TO PROVIDE EXCLUSIVE MODEL

For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

EUROPE

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PRODUCTS

Tyre Changers & Wheel Balancers Whether a customer is considering entering the tyre market for the first time, looking to upgrade their equipment, or running a busy tyre bay that needs the very best machines on the market, we can provide LKQ Euro Car Parts with the solution. You have access to everything from the most basic, yet easy to operate equipment, right through to state of the art automatic machines for the highest volume businesses.

Vehicle Lifts Selling a vehicle lift is not simple.

Single post, 2 post, 4 post, scissor, MOT/ATL, baseless, with base, for tyre work, especially for bodywork; it’s a specialist subject.

We consider ourselves lift experts, with an incredible range covering all budgets and applications.

Wheel Alignment & ADAS Proposing the right wheel alignment system for your customer’s needs can be a minefield but we can help. Our team of dedicated alignment experts will ensure customers make an informed choice and get the most from their investment through quality training and aftersales support.

When it comes to ADAS alignment, there’s little to match the Hofmann Megaplan digital ADAS alignment rig. It’s simple to operate and calibration can be completed in a few simple steps by a single operator. Once again, our specialists provide quality training and aftersales support.

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For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

PRODUCTS

ATL / MOT We believe that specialists should be employed to handle specialist products and services; and that’s why we have a dedicated team to support all aspects of MOT test provision. From handling the initial application and paperwork, through to installation and ongoing support.

EV Electric vehicles are fully on our radar in terms of equipping the workshop of the future, and you can be sure that with ISN Europe you have the right partner to ensure you remain at the head of the market.

For more information on our complete range of equipment call 01480 884 885 or email sales@garage-assist.com

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Workshop Solutions The Best Engineers in the Business ISN Garage Assist engineers are the best in the business and they’re located strategically right across the UK to maximise their time on-site and minimise disruption to your business.

They’re highly-trained, with the knowledge, skills and tools to install, maintain and repair all types of workshop equipment. They can calibrate most leading hand tool brands, ensuring your workshop adheres to DVSA standards.

Workshop service from over 60 engineers nationwide Complete national coverage operating from a central UK location

www.garage-assist.com

For more information on our complete range of equipment call 01480 884 885

Email sales@garage-assist.com

Unit 13 Bicton Industrial Estate, Brook Road, Huntingdon PE28 0LR ISN GARAGE ASSIST IS A TRADING NAME OF ISN EUROPE LTD