NEED FOR THE STUDY

Volume: 08 Issue: 04 | Apr 2021 www.irjet.net p-ISSN: 2395-0072

in and adaptation to the external environment (2) integrationofinternal processes toformsurethecapacity to still survive and adapt. [3] Hamid TohidiMohammad, Mehdi Jabbari“organizational culture and leadership Procedia – Social and Behavioural Sciences” volume 31, 2012,Theconceptoforganizationalculturewithinthepast 15 years has more range. Organizations are political structures which supply opportunities for career development. Every organization encompasses a culture. While a weak culture, employees know just what's expected of them are idle. [4]Anusuya Mehra and Dr. Tulsee Giri Goswami “International Journal Of Management Studies’’ Vol-IV, Special Issue – 4, November 2017, Organization in many industries, like energy, banking and electronics, have faced increasingly complex andchangingenvironmentsledtobyderegulation,historic period,foreigncompetitionand unpredictablemarkets.[5] Mashal Ahmed & Saima Shafiq Islamia University of Bahawalpur, Pakistan Global Journal of Management and Business Research: A Administration and Management” Volume 14 Issue 3 Version 1.0 Year 2014, “The only thing of real importance that leaders do is to form and manage culture.” “If you are doing not manage culture, it manages you, and you'll not even bear in mind of the extent to which this can be happening.” (Edgar Schein).Organizational Culture is one amongst the foremost important construct in management research.[6]Anozie Obinna Paschal, Ismail Nizam InternationalJournal–EffectsofOrganisationalCultureon Employees Performance Vol.4(no.1), April ISSN 2289-451, The understanding of the connection between employee’s jobperformanceandcultureoftheorganizationisthatthe main research subject because it's ascertain by different studies that individuals work performance is crucial for achievement of organisation particularly within the call center communication industry. The regular activities within the organisation, influences the performance of its employees and it reaffirms each of the staff the set target and the way these set target is achieve, this can be a medium of normal awareness of the organisation.[7]Hoffmann 1997 a company Architecture for Sustainability International Journal for Operation and Production Management, Vol-21,ISSN 12 – 1573-1585 , Cultural Sustainability introduced a broader scope. the essential requirement is, that an organization should respectthecultureofitshostnation.Thiscomprises,thata businessshouldnorinterfereandaltertheculturesoasto maximiseitsprofits.

6. RESEARCH DESIGN

Research refers to an exploration for knowledge. The research design followed for the study is descriptive reasonably research. it's more specific and purposive study. Before rigorous attempts are made for descriptive study,thewell-definedproblemmustairhand.Thesample size was 150 using sampling technique, under probability sampling, representative sampling is used for this study. Data was collected through primary sources as questionnaire. We use statistical tools to urge accurate results. the subsequent statistical tools are Simple percentage,Chi-square,weightedaverage.

7. RESULT & DISCUSSION

In this discussion first the chi square test was implemented to test whether the age of the respondents and improvement in working conditions of the respondentsareassociatedwitheachotherarenot.

Table No:1 Age of the respondents

Below25 25–35 35–45 Above45 Total

Observed N Expected N Residual

20 63 58 9 150 37.5 37.5 37.5 37.5 -17.5 25.5 20.5 -28.5

Table No: 2 Improvement in working condition of the respondents

Observed N Expected N residual

Stronglyagree Agree Neutral Disagree Stronglydisagree Total 49 99 2 -

150 50.0 50.0 50.0 -1.0 49.0 -48.0

Chi-Square Df Asymp.Sig.

Table No: 3 Test Statistics

Age of the respondents

58.373a 3 .000 Improvement in working condition of the respondents 94.120b 2 .000

Table no:3 shows that the minimum expected cell frequencyis37.5.Theminimumexpectedcellfrequencyis 50.0.The significance 0.000 and 0.000 was occurs and it is lesser than 0.05 therefore there is no significance difference between age of the respondents and improvementinworkingconditionsoftheemployees.