Zendfast

Delivering success through innovation and dedication

Founded in 2015, Zendfast has carved a niche for itself with its innovative approach and commitment to customer satisfaction. Declan Murray, an experienced professional with a background in freight forwarding, logistics and supply chain management, began his entrepreneurial journey in 2013. Having lost his job, he found himself at a crossroads. Fueled by a desire to create his own path, Declan began a quest to find a gap in the market that would allow him to build a successful business.

Declan began researching, seeking guidance from trusted friends, and engaging with Enterprise Ireland and the Local Enterprise Office. As the days turned into weeks, the idea began to form – a courier business with a difference, leveraging innovative technology and placing the customer at its core.

In 2015, Zendfast was born. At the age of 60, Declan embarked on a new chapter of his life, equipped with a vision of transforming the courier industry. Faced with limited financial resources, he focused on building a business that utilised crowdsourcing and embraced technology. Zendfast’s innovative mobile app became the centerpiece of their operations, connecting customers to a network of trusted and reliable couriers.

From the beginning, Zendfast positioned itself as a customercentric company. By leveraging the power of technology, Zendfast offered a smooth and efficient delivery experience, ensuring that packages arrived promptly and securely at their destinations. This dedication to customer service set them apart from their competitors and allowed them to quickly gain traction in the market.

Declan believes “If you are smart, you’ll get even smarter people around you.” As the business grew, the team expanded with the addition of committed professionals who ensured the smooth operation of every aspect of the company. They were united by a shared vision of revolutionising the courier industry, propelling Zendfast forward by driving innovation and adaptability.

Over the years, Zendfast has experienced remarkable success and growth. In addition to same day and next-day courier services that established their reputation, the company expanded its services to cater to a broad range of evolving customer needs and demands, including international courier services that provide seamless deliveries across borders, introduction of a “Man with a Van” service to cater to customers’ specific transportation requirements, and a special delivery service for time-sensitive and high-priority packages.

Not stopping at courier services, Zendfast recognised the need for efficient and reliable comprehensive freight solutions and expanded their offerings. Zendfast now handles a wide range of freight requirements, ensuring seamless and reliable delivery of goods for businesses across Dublin and beyond.

Looking towards the future, Zendfast has ambitious plans for expansion and is positioned to grow. By focusing on sustainability and embracing emerging technologies, they aim to continue redefining the courier and freight industry through strategic partnerships, increased operational efficiency, and a commitment to customers’ evolving needs.

Declan Murray’s entrepreneurial journey is evidence of the power of determination, resilience, and innovation. From his initial struggle to the success of Zendfast, he is an example of how to create opportunities where none exist. With his dedication and a team that shares his vision, Zendfast continues to deliver excellence, setting new standards in the world of courier and freight services.

Zendfast are part of ISME’s ADVANTAGE Affinity programme offering 10% discount on their services, find out more here.